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Aim:
Aim of this program is to give the participants a basic idea on how to solve simple IT issues we face in
our daily office life. In specific issues which guests face when they try to access Internet in SLMD.
This presentation will include information not only about Internet at SLMD, it will cover basic idea of
networks what they are and why they are used and how people get connected using a network and why
we have issues and how we can solve them which will also include real life time examples.
Contents:
1. What is a network:
This slide contains basic information on what a network is, how it is used, what are the
advantages and disadvantages of having a network and also the basic terms which we use while
explaining something in a network which will be also useful when we go more further on the
presentation
2. Basic Diagnosis:
This part of the presentation is going to be divided into various issues we face in SLMD starting
from how and what a user must see when he switch his Internet both WIFI and LAN.
III. Some of the phones like Black berry Bold, Iphone 2g etc dose not get
authenticated from our nomadix:
In this slide we will explain more on what to do when a guest goes to the
authentication page and why we need this page. Basically what will the nomadix
authentication page and explains more on why it is used. And if the user cannot
by pass this page how to solve it.