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4 seasons climate comfort
Heating
Air conditioning
Applied systems
Refrigeration
EDITORIAL NUMBER ONE IN THE WORLD IN TOTAL
2
Mr. Inoue
CEO Daikin
Industries Ltd.
Mr. Minaka
President
Daikin Europe N.V.
3
CONTENTS FIRST IN INNOVATION AND QUALITY
Bringing comfort and industrial solutions to homes
and businesses while respecting the increased
concern for the environment, demands the highest
levels of innovation and quality. To our credit belong
industry revolutions such as VRV® and inverter control,
technologies that continue to translate themselves
into new levels of efficiency and comfort. We are also
the only equipment manufacturer in the industry to
be involved in developing better refrigerants that are
safer for our environment.
WORLDWIDE PRESENCE
Having the best technology attracts the best
distributors and dealers. Thus in addition to a
guaranteed technical edge, we can count on a highly
Editorial.........................................................................2
developed sales network. We continually nourish our
relationships with distributors and dealers, which
History & Future ..........................................................6
sometimes results in acquisitions as affiliates, but
always in a win-win partnership.
Fact & Figures .............................................................8
Daikin In Europe And Beyond ....................................12 demands a complete product range. We are committed
to the continuing development of the four pillars of our
Corporate Social Responsibility .................................14 offerings: heating, air conditioning, applied systems
and refrigeration. All of our offerings in these areas
Product Range ............................................................16 benefit from the same technological excellence and
attention to quality that have marked Daikin products
Environment ..............................................................18 from the beginning.
4
EXPANDED PRODUCT RANGE A FUTURE WITH A PAST
Daikin completed the acquisition of OYL Industries Bhd., We at Daikin Europe N.V. are proud to have been a
a world player in the HVAC-R market with major brands part of major developments that have revolutionised
such as McQuay, AAF International and J&E Hall. the industry and continue to determine the course of
In addition to strengthening and expanding our product progress. Daikin is able to look back on a history of
range in areas such as refrigeration and ventilation, innovation: from the first packaged air conditioners
and allowing us to offer a complete line of applied and heat pumps in the 1950s, to the first multi-split
solutions, this takeover gives us increased presence systems in the 1960s, to the introduction of VRV® in
in important world markets. 1982 and its continued development since. We have
also been at the forefront of ultra-efficient inverter
technology as well as the development of safer
refrigerants. Using our core technologies as basis,
we are able to produce innovative and energy-saving
solutions for a range of markets and applications.
Our latest innovation, AlthermaTM, represents a real
breakthrough in the heating market, and puts us on
the world map of energy-efficient heat pump based
heating systems.
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HISTORY FUTURE
Milestones of Daikin’s History (1924 - 2009)
1933 1958 1967 1973 1982 1994 2006
Daikin Device Czech
Rep. (DDCZ) Compressor
Factory OYL Acquisition
Research Mifujirator used First Japanese rotary Daikin opens a Increasing demand for air Daikin Europe N.V. #YCTF
on fluorine as Japan’s first air compressor developed co-ordination centre conditioning equipment is awarded the ISO9001
refrigerants conditioner for trains in Malta to ensure in the growing European quality-assurance > Ururu Sarara R-series
speedier and more market leads to the certificate. received the 3rd
,CRCP reliable product establishment of Daikin #YCTF
Home Environmental
delivery throughout its Europe N.V., including a Equipment Prize of the
burgeoning European fully equipped, 8,000m² Technology Promotion
distribution network. production, administrative Awards presented by
and warehousing complex Technology Daikin Industries Czech Rep.
Award by the (DICZ) opens. VRV® II released the society of Heating,
in Ostend, Belgium. Air-Conditioning and
Japan Society of
Refrigerating and > Conveni-pack wins the Award Sanitary Engineers
Air Conditioning of Minister of Economy, of Japan. (Japan)
Engineers Trade and Industry of Energy > Ururu Sarara wins
Conservation Grand award HVAC&R Technical
#YCTF (Japan) Innovation award (Italy)
> Conveni-pack awarded
#YCTF Product of the Year at
Cooling Industry Awards
(United Kingdom)
1924 1933 1936 1951 1957 1958 1967 1969 1973 1982 1983 1994 2003 2004 2006
Daikin Industries Ltd is established Daikin becomes The introduction on First Multi-Split The advanced technology > VRV® II wins Cooling
in Japan by Mr Akira Yamada the first Japanese an international scale is developed Daikin VRV® (variable refrigerant Industry Award
to manufacture air movement manufacturer to mass- of the company’s first volume) multi indoor unit air (United Kingdom)
equipment. Close attention to produce self-contained heat pump air conditioner conditioning system is launched > VRV® II wins
product quality, coupled with and packaged – the culmination
,CRCP on the Japanese market. The Green Apple
advanced production techniques, air conditioning of many years of In the same year, Daikin Environmental Award
soon leads to soaring sales figures. equipment. intensive research and Air Conditioning Belgium NV (United Kingdom)
The ‘30s are witness to Daikin’s development. is established. 2003 > VRV® II wins H&V News
expansion into comfort cooling and Awards for Excellence
refrigeration, and the successful ,CRCP (United Kingdom)
development of its first refrigerant > UX1 wins Ecohitech
chemicals. award (Italy)
#YCTF
,CRCP st
Already in the early days of the industry, Daikin was
responsible for pioneering innovations as Japan’s first
rotary compressor and Japan’s first packaged heat
pump. In the 1960s we came out with the first Japa-
nese multi split unit. And we revolutionised the indus-
try in 1982 with an industry first: the introduction of
Variable Refrigerant Technology (VRV®), a technology
that continues to be the basis for ongoing innovation
in the comfort sector.
#YCTF
Developed by Daikin Europe N.V. specifically for the
European market, AlthermaTM places our long history
of 50 years of experience perfecting heat pump
technology at the forefront of the search for more
efficient and more environmentally conscious home
heating. It is quite simply the most energy efficient
home heating solution on the market today.
the lifeblood and heart of every air conditioning and heat 5VSOPWFS CJMMJPOFVSP CJMMJPOFVSP
pump system - allowing us to ensure the highest possible .BOQPXFS
87.7% 0
FY01 FY02 FY03 FY04 FY05 FY06 FY07
12000
8
DAIKIN EUROPE N.V. (FY07)
(€ mio) Manpower 4134 (DENV/DICz/Affil)
2500 4500
1.
®
VRV 23,5% Split 41,6% 4000
4.
2000 1,925
3500
4% 3. 1,516 3000
1500
FCU/ 1,223
2500
1,140
Chillers 2. 2000
1000
849
722 1500
AIR CLEANERS 625
17,1% 1000
HEATING 500
Packaged & Sky Air 500
13,8% REFRIGERATION
0 0
others SPARE PARTS FY01 FY02 FY03 FY04 FY05 FY06 FY07
SERVICE … Manpower Turnover
DAIKIN EUROPE N.V. PRODUCT RANGE LARGEST CHILLER RANGE IN THE INDUSTRY
Daikin offers a broad range of products and solutions for Daikin applied systems have proven both flexible
industrial, commercial and residential use. Our product and reliable in providing chilled or heating water for
line is structured around four major pillars: heating, air applications as varied as fish farming, wine processing,
conditioning, applied systems, and refrigeration. agriculture, pharmaceuticals, food production, as well as
comfort cooling in event halls, large apartment blocks,
EXTRACTING NATURE’S HEAT FROM THE AIR
hotels and offices. We offer the most complete range of
The AlthermaTM air-to-water heat pump system offers
applied systems in the industry: from 2 MW systems down
an improvement over traditional systems with respect
to a chiller suitable for residential needs.
to energy efficiency and CO2 emissions, while providing
comfortable heating even in the heart of winter. A small TOTAL REFRIGERATION SOLUTIONS FOR BUSINESS
installation footprint and compatibility with existing In addition to traditional applications such as marine
systems and solar cells make the package a very container refrigeration, Daikin also offers total solutions
attractive alternative for new constructions as well as for for specific sectors, such as Conveni-pack for the food
renovations. retail business: an award-winning, remarkable blend of
VRV®, inverter control, heat recovery and fan technology
THE MOST EFFICIENT COMFORT COOLING SYSTEMS
that offers optimum efficiency, installation ease and
ON THE MARKET
noise control. Conveni-pack provides efficiency increases
Heat pumps have an inherent advantage when it comes
of up to 60% during winter months and 20% during the
to energy consumption. When combined with other
summer months, with yearly average savings of up to 50%
Daikin technologies such as inverter control (dynamically
depending on regional climate.
adjusting compressor speed to match building demand),
VRV® (variable refrigerant volume) and heat recovery,
they are one of the most promising forms of home comfort
for the future.
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DAIKIN’S
GLOBAL PRESENCE
America
14%
DAIKIN
SALES
REGIONS:
Japan 28%
Production Facilities
((In)direct expansion, Fluorchemicals, Others) Other 25%
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SINCE ITS BEGINNINGS IN THE 1950’S,
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DAIKIN IN EUROPE
AND BEYOND
DAIKIN EUROPE N.V.
Factory surface 26,000m²
Production start 1973
Product range AlthermaTM, sky air, VRV®, chillers
MCQUAY CRAMLINGTON
Factory surface 5,209m²
Production start 1966
Product range Refrigeration, Air handling units
MCQUAY MILAN
Factory surface 6,750m²
Production start 2008
Product range Air handling units
MCQUAY CECCHINA
Factory surface 21,000m²
Production start 1969
Product range chillers + compressors
Production Facilities
(Heating, Air conditioning, Applied systems,
Refrigeration)
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In addition to housing the European production and
administration headquarters, Daikin Europe N.V.
is home to the EMEA sales and marketing
headquarters.
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CORPORATE
SOCIAL RESPONSIBILITY
DAIKIN EUROPE N.V. IS COMMITTED TO IMPLEMENTING CORPORATE SOCIAL
5-YEAR STRATEGIC PLAN (2005-1010) AND IN THE PROCEDURES AND PLANS THAT GUIDE
OUR DAILY BUSINESS. BY TAKING UP OUR RESPONSIBILITY TO THE ENVIRONMENT AND ALL
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RESPONSIBILITY TO ENVIRONMENT
We are committed to meeting the challenges of global
warming and the need for sustainable resource use.
* HELPING ADULTS KEEP UP This includes bringing to market the most efficient
More than 1 out of 6 adults in Flanders lack the skills technologies such as heat pumps and reducing to a
to keep up with and function as a fully-fledged citizen minimum the environmental impact of our production
in today’s knowledge society. Daikin Europe N.V. is facilities and logistics chain. Our environmental goals
pleased to be playing a role in remedying this situation. are contained in ISO14001 certified environmental
It contributed to the Centre for Basic Education project management systems throughout our organisation,
around basic education for adults. This Ostend based as well as in strategic documents such as our CEO
Centre offers seven programmes in the areas of (foreign) Environmental Statement.
languages, mathematics, computers,communication
and social skills to help adults keep up in today’s
RESPONSIBILITY TO
fast-paced world. Daikin Europe N.V. also donated to
We intend to grow and prosper together with our
the King Baudouin Foundation. The mission of this
various stakeholders:
foundation is clear and at the same time wide-ranging:
> Our customers: by providing safe, high quality
to help to improve living conditions for the population.
products and services that respect the environment
The King Baudouin Foundation focuses on specific
and anticipate future needs
themes, but also supports projects and citizens who
> Our employees: by providing equal opportunity and
are committed to create a better society.
rewards regardless of age, gender, nationality,
and cultivating a safe and constructive working
These are just some examples where Daikin Europe N.V.
environment where employees can develop and grow
assumes its responsibility to society.
> Our investors: by being a transparent and well
managed company that increases its value in a
sustainable way
> The communities and society in which we conduct
our business: by being a good neighbour, and spon-
soring sporting and cultural events that contribute
to the well-being of all, for example our donation to
the Centre for Basic Education (see text box*).
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PRODUCT RANGE
FOR MORE THAN 80 YEARS, DAIKIN HAS BEEN PRESENT IN ALL MARKET SEGMENTS WITH
OUR CUSTOMERS’ NEEDS. FROM RESIDENTIAL APPLICATIONS FOR HOMES, OFFICES OR SHOPS
AND INDUSTRIAL USE. WE RECENTLY ENTERED THE HEATING MARKET WITH OUR INNOVATIVE
BECOME A WORLD PLAYER IN THIS SECTOR. WE HAVE ALSO EXPANDED OUR APPLIED SYSTEMS
Thus we have become a total solutions provider with products matched to every requirement and budget. Our concern
for care and quality extends throughout all four pillars of our business: heating, air conditioning, applied systems
and refrigeration. Our flagship products include Ururu Sarara – which provides the residential market with optimum
temperature and humidity control as well as air purification in a single package – our revolutionary VRV® systems
for large commercial buildings, our energy-efficient heating system, AlthermaTM, and Conveni-pack, a unique total
solution for the food retail market. We also market a full range of chillers for industrial applications as well as the
world’s first residential chiller.
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AIR PURIFICATION
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Clean indoor air in a portable package
Contemporary homes and buildings are highly insulated, leading to
a limited exchange of outdoor air with indoor air. As a result, the air we
breathe indoors can be more polluted than outdoor air, and this stale
indoor air can aggravate the symptoms of allergy and asthma sufferers.
A quality air purification system is the answer.
>
The industry’s first residential chiller
Precise climate control is vital to many commercial and large industrial
applications. Our applied systems have proven both flexible and reliable in
providing chilled or heating water for applications as varied as fish farming,
wine and cellar cooling, agriculture, pharmaceuticals, food production and
many other industrial and process requirements.
For comfort cooling, Daikin’s residential chillers are used in event halls,
large apartment blocks, hotels, offices, etc. And we offer the world’s first
inverter controlled chiller for residential use.
Daikin is the fourth largest supplier of air-cooled and water-cooled chillers with
a full range of applied systems on offer, serving the most diverse applications.
The recent acquisition of OYL and its subsidiary McQuay highlight our
commitment to this market, allowing us to offer the most extensive offering in
the industry: systems ranging from 5 kW to 2 MW.
REFRIGERATION
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Integrated refrigeration,
cooling and heat recovery
Applying or combining its state of the art technologies to come up with total
solutions: that is what Daikin is about. Food retailing environments have
conflicting energy needs. Some products need to be frozen, others cooled,
while the ambient temperature of the shop itself must be kept comfortable for
customers. In the past, this resulted in the use of multiple systems working
independently, with inefficiency and increased CO2 emissions as a result. To say
nothing of the clutter of equipment with the associated noise problems.
With Conveni-pack, Daikin has combined its renowned VRV® technology, scroll
compressor technology and optimum fan and grill design with heat recovery
operation, making it the optimum total system for convenience store and
petrol station operators. Optimum system integration results in stable indoor
temperatures, efficient operation and reduced operating costs and emissions.
At the heart of Conveni-pack is the recovery of heat from the refrigeration and
cooling cabinets to be used to heat the shop area. Thus, energy that would
otherwise be wasted is recuperated.
Conveni-pack’s modular construction makes it suitable for any size of
installation. The quiet outdoor units are compact and support long piping
runs, resulting in optimum installation flexibility. Moreover, Conveni-pack
is compatible with standard third-party refrigeration cabinets, unit coolers
and controls. And its use of multiple compressors combined with optimum
control, mean not only the most efficient solution in function of demand, but
redundancy in the case of failure.
VENTILATION
From heat reclaim ventilation
to air handling
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DAIKIN HAS BEEN A PIONEER IN DESIGNING STATE OF THE ART AIR CONDITIONING TECHNOLOGY SINCE THE
INDUSTRY’S BIRTH. OVER THE YEARS, WE HAVE GAINED TREMENDOUS EXPERIENCE IN THE TECHNOLOGIES
CENTRAL TO CLIMATE CONTROL, NOTABLY HEAT PUMPS, INVERTERS AND REFRIGERANTS. IN FACT, WE
ARE THE ONLY MANUFACTURER TO HAVE MASTERED ALL OF THESE TECHNOLOGIES IN HOUSE. THESE
SAME TECHNOLOGIES ARE NOW FINDING MUCH WIDER APPLICATION IN INTEGRATED TOTAL COMFORT AND
INDUSTRIAL SOLUTIONS THAT ARE MORE ENERGY EFFICIENT AND REDUCE HARMFUL EMISSIONS. DAIKIN
EUROPE N.V. HAS BEEN AT THE FOREFRONT OF THIS TREND TOWARD WIDER APPLICATION AND INTEGRATION,
AS REFLECTED IN THE FOUR PILLARS OF OUR BUSINESS: RESIDENTIAL COMFORT SOLUTIONS, HOME HEATING,
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INNOVATOR IN ENERGY
EFFICIENCY AND REDUCED
EMISSIONS
INTEGRATING TECHNOLOGIES DESIGNING FOR THE FUTURE
Heat pumps, the heart of air conditioning technology, All products are designed with the environment in
have an inherent advantage when it comes to energy mind: the safest possible materials are used, and
consumption. They extract solar energy from the the safe handling of critical components such as
ambient air, thereby reducing the primary fuel refrigerants is built into our systems and procedures.
consumption (electricity) needed to cool and heat. Proper recovery or recycling of all components at end
We combine this core technology with other Daikin of life is designed in from the beginning. Moreover,
innovations such as inverter control (dynamically Daikin is continuously engaged in the search for ever-
adjusting compressor speed in function of actual system safer refrigerants.
®
demand), VRV (variable refrigerant volume) and heat
recovery to create the most efficient home comfort Daikin is a market leader in this integration of advanced
and industrial climate control solutions on the market. technologies into total solutions. Our Ururu Sarara
total residential solution – a package that provides
the residential market with optimum temperature
and humidity control as well as air purification – has
won awards in Europe and Japan for its significant
energy savings and reduction of waste at end of life.
Our AlthermaTM heating systems bring the range
of Daikin technologies to bear on the home heating
market, producing 3-5 kWs of heat for every 1 kW of
electricity used. And our VRV® systems – the industry
standard for large buildings – consume less energy
than comparable systems and continue to lead the
way with innovations such as heat recovery.
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Daikin’s unique position as a manufacturer Daikin Europe N.V. is approved by LRQA for The present leaflet is drawn up by way of information only and
of air conditioning equipment, compressors its Quality Management System in accordance does not constitute an offer binding upon Daikin Europe N.V..
and refrigerants has led to its close involve- with the ISO9001 standard. ISO9001 pertains to Daikin Europe N.V. has compiled the content of this leaflet to
ment in environmental issues. quality assurance regarding design, development, the best of its knowledge. No express or implied warranty is
For several years Daikin has had the inten- manufacturing as well as to services related to given for the completeness, accuracy, reliability or fitness for