Business Writing Basic

Final Mock Test

I. Improve the following expressions to be used in formal email writing.

1. Thanks again!
- I appreciate your help
2. Cheers,
- Yours Sincerely,
3. Sorry to keep you waiting for my response.
- I apologize for the delay in my response.
4. So looking forward to have your reply.
- I am looking forward to hearing from you.
5. I wanna have a meeting with your team immediately,
- It would be great if we could have a meeting with your team at the soonest
6. I can’t wait to have your feedback
- I look forward to receiving your feedback
7. Sorry! I forgot to call you.
- I apologize for not calling you in advance
8. Dear Kenny, (the real name is Kenneth)
- Dear Kenneth,

I. Make these sentences more concise.

1. We should keep the quality of our product at all times.
We should always keep the quality of our product.
2. Due to the fact that the requirement needs further analysis, we estimate that we would finish
the project in 4 weeks.
Because we need further analysis for the requirement, we estimate that the we would finish the
project in 4 weeks.
3. In the event that I cannot join the class, I will send you email.
If I cannot join the class, I will email you.
4. Our best software engineers create a totally different application from our competitor.
Our software engineers create a different application from our competitor.
5. Product owner proxy needs to interpret the requirement correctly. This makes the software
engineers’ job easier when building the base for the application. (avoiding ambiguity)
Product owner proxy needs to interpret the requirement correctly to help the software
engineers build the application base.

II. Improve these sentences to be put in formal email.

1. I suggest you not put off what you can do today.
Please finish your work today as scheduled.
 2. I want to look into the report from the past five months.
Please submit your report from the past five months.
3. You neglected your responsibility to monitor the progress.
Please be more mindful to your responsibility to monitor the progress.
4. What do you say about the result? I want to know.
Please let me know about your opinion concerning the result.
5. We currently are short in work force. We cannot accept new projects within this week.
Unfortunately, due to the shortage in our work force, we might not be able to work on
another project this week.

III. Find and correct the common errors in the sentences below.

1. Because our progress depends on the other team we would have to cooperate well to finish the
project.
Because our progress depends on the other team, we would have to cooperate well to finish the
project.
2. I have created the module and I will send it to my manager for approval.
I have created the module, and I will send it to my manager for approval.
3. The company needs to adjust its business strategy so it will not lose the competition.
The company needs to adjust its business strategy, so it will not lose the competition.
4. I suggest you to consult with your project coordinator.
I suggest that you consult your project coordinator.
5. John can continue the certification. Because he has completed the first phase of the course.
John can continue the certification, because he has completed the first phase of the course.
6. We have several things to consider, the project requirement, how long we can finish it, the
people we need to finish the project.
We have several things to consider; the project requirement, the time requirement, and the
work force requirement.
7. To create an email, you need to consider the following things: the subject line, greet the
recipient with polite greeting, writing the message clearly, and close the email properly.
To create an email, you need to consider the following things: the subject line, polite greeting,
conciseness, and closing.

IV. Write an email based on the following situation.

You are a project leader and working in an important project. This project involves other team in
different division. The other division will not be able to continue to finish the project if you have
not finished the first phase yet. Unfortunately, you have not been able to finish your part based
on schedule. Write to the coordinator of the other division and inform them the delay.

To: Mr. <<Name of the Coordinator>>

Subject: Delay in the First Phase of the Project.

Dear Mr. Coordinator,

I am aware of the importance of timeliness in our project, and I am also aware that your team requires the
completion of the first phase by my team. However, due to the recent outbreak of the Coronavirus, I am afraid that
we cannot complete the first phase in a timely manner. I apologize for the delay and we expect to finish the first
phase by Tuesday next week.

Yours Sincerely,

Habib Malik