Higher National Certificate/Diploma in Business

Assignment Brief
Student Name Ritik Garodia

Unit Number and Title 3 Human Resource Management

Academic Year 2018-19
Unit Tutor Ms Meher Patel

Assignment Title HR practices

Issue Date 17-09-18
Submission Date 12-02-19
IV Name Arshi Zaveri

Submission Format:

The submission is in the form of an individual written report. This should be written in a concise,
formal business style using single spacing and font size 14. You are required to make use of
headings, paragraphs and subsections as appropriate, and all work must be supported with
research and referenced using the Harvard referencing system. Please also provide a
bibliography using the Harvard referencing system. The recommended word limit for learning
outcome 1 and 2 is 4000-4500 words, and 3000-3500 words for the learning outcome 3 and 4,
although you will not be penalized for exceeding the total word limit.
Unit Learning Outcomes:

LO1 Explain the purpose and scope of Human Resource Management in terms of resourcing an
organization with talent and skills appropriate to fulfil business functions.
LO2 Evaluate the effectiveness of the key elements of Human Resource Management in an
organization.
LO3 Analyze internal and external factors that affect Human Resource Management
decision-making, including employment legislation.
LO4 Apply Human Resource Management practices in a work-related context.

Assignment Brief and Guidance:

Assignment Brief and Guidance:
As a newly appointed Human Resource Manager for a firm (an organization of your choice), you
have been tasked with leading on the restructuring of the department as part of organizational
change.
The Human Resources (HR) department will be restructured based on the findings of a report,
which you have been asked to complete. You are to examine the effectiveness of the HR
function within the organization, stating the role and scope of HR and reviewing and assessing
the main HR functions within the organization. This has to be submitted in the form of a detailed
report.
The case study assessment report should cover the following:
1. An overview of the organization.
2. An explanation on the purpose and functions of HRM and the key roles and responsibilities of
the HR function.
3. Benefits of HRM practices for your chosen organization.
4. An assessment of the different approaches to recruitment and selection.
5. Evaluation of effectiveness of various HRM practices to raise profits and
productivity.
6. The approach to and effectiveness of employee relations and how does it influence decision
making
7. Key areas of employment legislation within which the organization must work.
8. An illustration of HRM practices in your chosen organization with examples.
 Grading Criteria

Learning Outcome Pass Merit Distinction

LO1 Explain the P1 Explain the M1 Assess how the D1 Critically evaluate
purpose and scope of purpose and the functions of HRM can the strengths and
Human resource functions of HRM, provide talent and weaknesses of
Management in terms applicable to skills appropriate to different approaches
of resourcing an workforce planning fulfil business to recruitment and
organization with and resourcing an objectives. selection, supported
talent and skills organization. by specific examples.
appropriate to fulfil
business functions. P2 Explain the M2 Evaluate the
strengths and strengths and
weaknesses of weaknesses of
different approaches different approaches
to recruitment and to recruitment and
selection. selection.

LO2 Evaluate the P3 Explain the M3 Explore the D2 Critically evaluate

effectiveness of the benefits of different different methods HRM practices and
key elements of HRM practices within used in HRM application within an
Human Resource an organization for practices, providing organizational context,
Management in an both the employer and specific examples to using a range of
organization. employee. support evaluation specific examples.
within an
P4 Evaluate the organizational context.
effectiveness of
different HRM
practices in terms of
raising organizational
profit and productivity
 Grading Criteria (Continued)

Learning Outcome Pass Merit Distinction

LO3 Analyze internal P5 Analyze the M4 Evaluate the key D3 Critically evaluate
and external factors importance of aspects of employee employee relations
that affect Human employee relations in relations management and the application of
Resource respect to influencing and employment HRM practices that
Management HRM decision-making. legislation that affect inform and influence
decision-making, HRM decision-making decision-making in an
including employment P6 Identify the key in an organizational organizational context.
legislation. elements of context.
Employment
legislation and the
impact it has upon
HRM decision-making.

Grading Criteria

Learning Outcome Pass Merit Distinction

LO4 Apply Human P7 Illustrate the M5 Provide a rationale D3 Critically evaluate

Resource application of HRM for the application of employee relations
Management practices practices in a specific HRM and the application of
in a work-related work-related context, practices in a HRM practices that
context. using specific work-related context. inform and influence
Examples decision-making in an
organizational context.
 INDEX:

Sr Table of Contents Page

No. No.
1 Introduction 4
2 Executive summary 5
3 Explain the purpose and the functions of HRM applicable to workforce 6-11
planning and resourcing an organization.

4 Explain the strengths and weaknesses of different approaches to 12-19

recruitment and selection.

5 Explain the benefits of different HRM practices within an organization 20-23

for both the employer and the employee.

6 Evaluate the effectiveness of HRM practices in terms of raising 24-25

organizational profit and productivity.

7 Analyze the importance of employee relations in respect to HRM 26-27

decision-making.

8 Identify the key elements of employment legislation and the impact it 28-31
has upon HRM decision-making.

9 Illustrate the application of HRM practices in a work-related context, 32-48

using specific Examples.

10 Authors Conclusion 49
11 Bibliography 50

Introduction of Trigyn Technologies ltd:

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Trigyn technology is a company that provide IT services like, staffing, consulting, software
development, maintenance and other services. Their customers are from all around the globe
right from the USA, UK, India, Europe, Africa. Trigyn is a Mumbai based company that has
its global centers in Mumbai itself and serves around the globe from Mumbai branch itself.
Trigyn believes in maintaining good relations with their clients by providing excellent
services related to the software development, maintenance, IT services etc. The board of
directors of the company includes Mr. R Ganapathi(Chairman & executive director.) He has
done his B. tech from IIT Madras and has worked for Bharat heavy electricals limited. The
executive director also includes Ms. Bhavna Rao, she has done her M.B.A (human resource)
and a B. tech(IT) she has a rich work experience in the field of e-governance, Information
Technology and Educating and training.
This makes the top-level management fields of specialization is very related to the business
services provided by Trigyn and ensures maximum productivity is created in the company
and all the organizational functions are taken care of.

Executive summary:

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The report describes the purpose and scope of human resource management systems in terms
of resourcing an organization with talent and skills to appropriately to fulfill the business
functions. The report also describes the effectiveness of the key elements of the human
resource management in an organization. The report further analyses the impact of internal
and external factors that affect the human resource management’s decision making like
employee legislation laws. Finally, the report describes the human resource practices that are
applicable to Trigyn ltd.

Human Resource Management;

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Definition;

1. The process of hiring and developing employees so that they become more valuable to the
organization.
Human Resource Management includes conducting job analyses, planning personnel needs,
recruiting the right people for the job, orienting and training, managing wages and salaries,
providing benefits and incentives, evaluating performance, resolving disputes, and
communicating with all employees at all levels. Examples of core qualities of HR
management are extensive knowledge of the industry, leadership, and effective negotiation
skills. Formerly called personnel management. (BusinessDictionary.com, n.d.)

2. A strategic approach to managing employment relations which emphasises that leveraging

people’s capabilities is critical to achieving sustainable competitive advantage, this being
achieved through a distinctive set of integrated employment policies, programmes and
practices. (Riley, 2011)

Meaning; Human Resource Management means hiring skilled people in a firm and train
them, so they can add value to the organization and help the organization to become more
competitive in the market so they can increase their market share as well as the sales. There
are many aspects which needs to be analysed by the H.R. while hiring the employees like,
training, managing wages and salaries, providing benefits and incentives, evaluating
performance, solving problems/disputes, maintain a good communication with the employees
so peace and harmony can be maintained within the company and objectives can be achieved
successfully in the given period of time. Qualities of an HR management are deep knowledge
of the industry, leadership skills, and good negotiation skills, effective communication skills,
problem-solving ability etc.

Workforce Planning and Resourcing; Workforce planning is the use of strategy by the
employers to understand the needs of the employees and deploy them more effectively,
usually it is achieved by the help of human resources technology. Resourcing refers to
looking for the long term needs of a company and sustaining the employees even in
conditions like recessions where the staff is fired. Resourcing is a part of personnel and
development that focuses on the hiring and releasing of employees from a company, as well
as managing their performance and potential while employed by the company.
(University of Greenwich, n.d.)

 Importance of HRM in workforce planning and resourcing:

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(Civilserviceindia.com, n.d.)

o It helps to facilitate professional growth: With the help of correct human resource
policies the employees in the company are trained very well and this prepares them
for the promotions in the future because they are trained to be a step further than a
normal employee in that position. This helps the organization to utilize their potential
not only in the company they are working currently but even in the company they
might work in future. This brings out the true potential of an employee and performs
at an optimum level of their capacity and this makes workforce planning more better
due to wastage of resources are done in the company.

o It helps to build good relation between union and the management: Healthy
human resource management practices can help the company to maintain a balance in
relationship with the unions. This brings the though in the workers mind that the
company isn’t about using the workers and exploiting them but they also care about
the employee relations and doesn’t plan to go against them, this reduces the chances
of strikes in the company very rare.

o Allocating the jobs to the correct individual: By the help of correct recruitment and
selection method followed, the organization can be enabled to select the right
individual for the most apt job. This makes the employee stick with the organization
for a long period because he/she does the job they specialize in and nothing and job
specification doesn’t makes hinderances in their functioning.

o It helps the employees to work in team’s: The most effective HRM practices
teaches an employee to build team work spirit and reduce the percentage of me and
increase the percentage of we in their mind so they understand the importance of team
work and how it can help to achieve the goals more quickly and efficiently. Because
achieving objectives requires each and every type of professional to work together in
order to achieve it, so the employees needs to understand this concept to make their
work more efficient and reduce the load on their mind. If an employ is given a target
to achieve a certain amount of sales he/she will need to work with their colleagues to
make sure they achieve it in the given time and most importantly the team will help to
achieve the objectives more efficiently and in a smooth way.

 Importance of HRM in Trigyn technologies ltd. :

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 Figure 1.1

o It helps them to hire right people for the right job: Because of the large area of
operations Trigyn requires a strong workforce to meet with the rising demands of the
company as well as the customers. It is necessary to hire the most deserving candidate
because Trigyn also has many international clients so mistakes can’t be afforded by the
management because it is a matter of the good will of the company in global market. So
Trigyn employees only the people who meet with all the criteria’s set by the company
like, minimum qualification level, communications skills required, background checks,
innovative ideas in the employees mind, confidence, suitability according to the job
profile. Being an software development and IT outsourcing firm they expect their
employees to possess good skills in coding using software like , C#, XML, JSON,
HTML5, SQL server, CSS etc. Also they demand an experience of more than 4 years to
apply for this job. The employee should also have excellent presentation skills, and
customer interaction skills. Experience on various other domain driven designs.

o It helps the firm to maintain the level of professionalism: All their employees are
require to follow the policies set by the HR dept. and the company failing to do so may
result in taking actions against them depending on the type of violations made. Also each
and every employee is required to be polite with their workmates and not make offensive
statements against them, because this could result in serious actions taken against them.
These rules helps them to maintain the decorum of the organization. Trigyn gives a lot of
flexibility in working style to their employees but doesn’t have a place for people who
don’t deliver on deadlines because of these people the entire plans company needs to be
restructured and it is not good for any firm because it makes them fail to their
commitments made to their customers and lose the goodwill in the market so the HR
department in Trigyn ensures all the targets are achieved before deadlines.

o It helps the company to track the performance of each and every department: With
the help of a software in the company each and every employee needs to prepare a small

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 summary of the work they did in the entire day. This ensures no employee leaves their
work incomplete because they are answerable to the management if the reports are not
submitted as per mentioned in the summary, each and every employee’s performance can
be tracked using the performance tracking software even the software itself is developed
by the employees at Trigyn and is an inhouse product. The HR dept. always keep a check
on how the employees are performing using this software as well as checking it manually
by analysing the past financial as well as nonfinancial reports, this helps them to identify
where the firm is doing well and also which department/employee needs assistance to
perform even better.

o Problem solving: The HR dept. at Trigyn ensures their employees aren’t facing any
issues related to their work and if so they try to give the most helpful recommendations to
the employees on how to overcome it, the employees can also report any suspicious/mal
practices going on in the company & wait for necessary actions to be taken against these
people. Also if a person is offended verbally or physically there is zero tolerance towards
this attitude and the person who did that could lose their job. The HR department at
Trigyn has a primary objective to be most useful for their employees so that the company
doesn’t face any micro environmental issues and can focus on their primary target that is
to innovate the products constantly and sell it in the market.

o It helps the company to retaining their employees: People who perform excellent in
the company and achieve the given targets before deadlines often receive additional perks
and incentives or sometimes even promotions by the HR department which is a way of
showing the company respects the time and effort the employee has put in it and it is a
reward for helping the company achieve what they strive for. Also the HR dept. ensures
the employees that they are not being exploited and working like a machine and the pay
to work ratio is too less and makes them resign from the company to find a place where
their work is appreciated, to avoid such thoughts in the employees mind and the HR
department takes special care of the hardworking employees so they don’t loses their
interest from the company.

o Maintaining public relations: One of the important function of the HR dept. of Trigyn is
to have good relation of the company with other organizations so activities like seminars,
official gatherings and various business meetings are organized by them (HR dept.), this
helps the company to build relations with various businesses. The HRM in Trigyn makes
the management proud by organizing various business meets and greets so beautifully
that the other business often compliment about the arrangements made by them are
fantastic, hence the HRM plays a vital role in Trigyn and helps to develop an excellent
environment for the company being it for the employees or the various businesses dealing
with Trigyn.

 Functions of HRM applicable to workforce planning and resourcing at Trigyn

technologies ltd. :

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 o Recruitment and selection: This helps Trigyn to ensure they employ the best
candidates from the crowd and the ones who are willing to retain with the
company for long term. Because the company doesn’t want to replace many
people for a same job time and again which wastes time and resources of the
company. This helps Trigyn to hire the most apt candidate for the most suitable
job. Hiring the best employees will help the organization to align the workforce in
a much better way so that each task can be achieved with high efficiency and
quickly.

o Training: Training is a major part of Trigyn’s HR department because this is the

most important thing which is needed by an organization is to define the nature of
the job to the employees and how the company demands them to work
accordingly. Training helps the HR department to know each and employee of
Trigyn more personally because of the efforts they put in while learning about
their job and how they take the instructions given to them and what is the attitude
of them towards their colleagues. Also the HR dept. in Trigyn trains their
employees as per the job description and often make them

o Learning: The employees who want to make their career much more better and
want to grow try to go for higher studies options but due to restrictions by their
employers to not pursue higher education and not giving leaves on important days
like examinations and submissions make the employees lose the interest in the
company because of the negative thought in the mind that their firm doesn’t want
them to grow. But thankfully at Trigyn the HR understands the importance of
learning and how its beneficial to the organization if an employee is more skilled,
they can handle more jobs that require additional knowledge in their fields and
make the company turn profitable in terms of functions and duties. So Trigyn
gives especially the young employees a chance to grow in their career by giving
paid leaves for their examinations days, and import submissions. This makes the
employees have a positive attitude towards the company that they care about their
wellbeing and not using them like a machine. The loyalty automatically increases
towards the company and they become more dedicated towards their work and try
to achieve maximum satisfaction by the employers and in return the company
rewards these type of employees with appraisals or promotions to keep them
motivated.

o Developing data modelling, interpretation and forecasting: The HR dept. at

Trigyn has a special team whose job is to prepare data models based upon the
current employees and their performances and forecast what could be the results
based upon the factors affecting it, this will help them to achieve long terms goals
to accomplish like, increase market share, goodwill, expansion etc.

o Performance management: Performance management will help the firm to

understand how well the organization doing towards reaching their goals and who
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 are working most efficiently and what are the gaps which are needed to be filled
so that no hinderances are caused in between the accomplishment of the goals and
objectives also this ensures that the functioning of each department is smooth and
the resources are utilized optimally. It also helps Trigyn to help the
underperforming employees in terms of motivation, appraisals and training etc.

o Exit: At Trigyn management related to termination of contracts, retirements,

dismissals and redundancies, etc. are done by the HR dept. of Trigyn by
complying with all the necessary law and regulations set by the govt. as well as
the company so that issues don’t arise in the future. This also helps the company
to safeguard against any legal litigations which could happen if the proper way of
exit isn’t planned according to the law and order. At Trigyn people who retire
from the company and were associated with them for very long period of time
Trigyn has a way of appreciating the hard work and dedication given by the
person to their company by arranging a farewell party where they arrange a small
gathering of the employees to see off the person retiring and have good memories
with them.

Conclusion:
HRM plays an important role in work force planning and resourcing in Trigyn technologies
ltd. because it helps to boost the performance of the company by hiring the most suitable
candidates and retain their employees as long as possible in the company so they can serve
better to their customers and achieve the long term goals of the company as per their
forecasts, which will help the company grow in every way possible and stay competitive in
the market. HR dept. at Trigyn also ensures all the day to day function of the company is
happening as planned and all the activities are carried out in the most efficient manner.

There are many methods/techniques by which a business recruits their

employees:

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 (Cameron, 2017) (Leonard, 2019)
 Techniques of recruitment & selection:

o Resumes: It is a personal document that describes who the person is and what is
his description like age, sex, interests, hobbies, qualifications, experiences,
background, address, achievements, criminal history, religion etc. It provides all
the theoretical data about the person, it is the most convenient way of applying for
a job. It makes the job of the employer much easy as it helps them to chooses the
most deserving candidate from the list and only call them for the interview, this
saves a lot of time and resources of the company and makes the company run
much more efficiently by spending less time and money in recruitment

o Interviews: Interviews involve one on one sessions to get to know the employee
in a much more better way and the employer can actually see and identify the
person who has submitted the resumes and it gives the management the
opportunity to know the person better and check whether the person meets all the
information mentioned in the resume. It also gives the basic idea to the
management that what type of a person is applying for the job and how long will
he work for the company and what are his future plans in his career and where
does the employee sees himself after a certain period of time working with the
company. Interviews also help the employer to decide the pay package with the
employee with negotiations and settle on a mutually accepted payments. The
employee can also share about their strengths and weaknesses so the employer can
make judgements based upon it and analyse that is the employee fit to work in the
company.

o Video calls: This ensures the time and resources of the organization is not wasted
because videos calls are much more convenient than traditional interviews also
this allows the employees to give multiple interviews in a single day without
wasting time and same goes with the employer as well he can conduct many
interviews in less time. Video calls also help the employees who are applying
from far locations from the company or even from different state so that they
don’t have to come physically to give the interview and travel so far. The video
call makes the employer see and speak with the employee with meeting him
physically. Video calls also help the employer to understand that the employee is
tech savvy because various documents are needed to be sent directly on the video
calling apps so the employees needs to possess basic technical knowledge to
operate the application.

o Administering skill/aptitude tests: Some jobs require specific skill set to be

possessed by their employees. Skills test will ensure that the employee has at least
minimum required skills for any required task. It could be anything like typing
skills, assembly test for some businesses, skills in a coding software etc. Skills test
ensures all the bogus claims made by the employees about their mastery in skill
are weed out so the management is not fooled by the skills mentioned by the
employees on their resumes and this will also help to hire only the employees who
actually deserve the job and this will create a specialised workforce who are good
at their work and help the company achieve the goals and objectives. If the
employees are good at what they there is no need for the company to constantly
have vacancies in a job position and help the company save time and resources

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 and focus on their primary targets. Having aptitude tests ensures that the
employees are not only smart in their job instead are capable enough to adapt to
changes in the environment and are natural learners who are willing to grasp as
much knowledge as they can making them smart enough to perform in the work
environment flexibly and improve their knowledge by learning new things
quickly.

o Personality test: Personality tests help the employer to understand the attitude of
an employee towards and analyse that does he possess personality/traits that will
help him to succeed in the particular job and help the hiring team to recruit that
employee on the basis of that. For example if a person can’t speak comfortably
with strangers won’t do well in sales executive position due to not conveying
message clearly and not being able to persuade the customers to purchase the
product.

o Conducting Panel Interview: This procedure is widely used in various

companies to hire the employees because it helps to understand the employees in a
much better way because when a employer asks a question to a person the other
employer can observe the body language, tone, confidence or even the answers
that caught their attention which were incorrect but might have missed by other
employer so this helps them to analyse the employee from every aspect and lead
to better selection of employees for their jobs. Also when the employee leaves the
entire panel can discuss about what they like and disliked about the candidate and
whether he is suitable for the job or not. Voting can be done and the majority will
decide to hire the employee or not.

1. Internal method of recruitment:

o Promotion: Whenever a company wants to hire a staff the first preference should
be given to their existing employees because they are the ones who knows the
company much better than any other new candidate and also he has better
relations with the existing members of the company so if a company has a position
vacant their first priority should be to promote their current employees it can be
done by the help of the managers who knows the calibre of each and every
employee and when is the right time for each one of them to get promoted also
when a company promotes its employee it gives them a sense of motivation
because they realise the company values their employees hard work and
dedication towards their job and this makes the employee perform even better.

o Internal advertisements: The posting of vacant job could be done on many

platforms on which their employees are present like job opportunity emails,
job/career section on intranet of the company, official website of the company by
mentioning “internal only”, break room, bulletin board or by sending direct
memos to employees.

o Temporary to hiring: Employees who work part time in a company often work
for less hours compared to full time employees and part time employees usually
come from different agencies, this is useful for small/medium businesses because
they don’t have to treat these employees as full time employees and give them
additional benefits which are given to fixed employees. But sometimes these

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 employees perform excellent in the company and makes their presence really
useful at that moment the manager can decide whether to hire that employee or
not by seeing his current performances and forecasting how will hiring that
employee benefit the company if he gets satisfied the contract between the agency
and the company can be broken and a contract conversion fees has to be paid to
the recruiter for having sourced the employee. Hiring managers can test the skills
of these employees before hiring them for full time.

o Retired employees to work as freelancer or part time: This is a very common

practise of the employers to appoint retirees in the business because they know
that these people have great level of professionalism, high level of experience less
training is required if they are tech savvy and have retired recently, these people
will often guide their junior employees base upon their past experiences and
mistakes, also it makes the employees feel better that someone older and much
more knowledgeable is teaching them. Lastly they don’t need to be paid full time
salary and benefits like previously because now they are officially part time
employees and this could prove to be extremely cost effective with more benefits
to the company.

2. External recruitment method:

(Riley, 2011)

o Job posting: It means to send a message to the general public that various
positions in a company are vacant and require a person to fit in that position.
Many ways are used to spread this message like emails, ads, posters, newspapers,
banners etc.

o Website: The company can directly post the job description of the vacancy of any
position in the company so candidates who are willing to apply for a job in that
particular company can easily come to know whether there is a place for the
position the candidates are willing to apply for. Websites reach is very wide due to
international accessibility of it and even overseas candidates may be interested to
apply for a job in the company and this could result in creating diversity in the
workforce and give their employees international exposure for dealing with
foreign clients and know more about their culture and habits.

o Social media: Official social media pages of the company can be updated
constantly about the vacancies in the company and the requirements for the
candidates applying for the position. With the help of social media a lot of
employees especially the young ones can come to know about the current
activities going on in the company and also it helps the candidate to know more
about the work environment in the company and try to figure out will he be
compatible with the company’s working style. Social medial helps to connect with
the world and this enables the company to reach to the international candidates to
apply for jobs online.

o Newspapers: Any person willing to apply for a job must have a habit of reading
newspapers because everyday various companies post their vacancies for different
positions and if the reader thinks that he is eligible to apply for that post he/she
revert on the provided details about the company and may fix an appointment for

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 an interview with the employers. Many news papers related to business have a
special page for publishing about vacancies and the candidate has various options
to apply for a job.
The author has described the selection procedure at Trigyn ltd.:

Trigyn has 3 rounds for selection: First is a basic one on one session with some problems
given to solve individually, this is usually based upon the coding skills as well as an aptitude
test to check how the candidates behave to new problems. In the second round the employee
is given group tasks and they have to show their team spirit to solve the task this makes a few
people to clear this round due to a lot of chaos created between them while working towards
the given problem and not achieving the task only the most efficient groups who has achieved
the targets go for the technical interview and if the candidate performs well in the technical
round they get to meet the apex management(HR managers, Hiring managers) and this round
involves more about personal information and interests of the employees, their goals in life,
expectations of the company from the employee and vice versa, some problem solving if
demanded by the hiring managers to do so, the managers also check the experience level of
the employee if he has experience in working in past, they also observe attitude of the
employee, body language, behaviour, personality traits that will help the employee to succeed
in the particular job they have applied for. The managers also ask certain
behavioural/situational questions to their employees to identify know the honesty of the
employee during the interview for example: like asking the employee that if your co-worker
always arrives late for his shift after yours and due to which you always miss your train and
reach home late, how will you deal with this situation. These questions will need spot
answers and the employee won’t be prepared for it so real honesty will be reflected in the
employees answers.

Advantages of this method of selection by Trigyn:

1. This process helps to weed out all fake resumes and employees who have just applied for
the sake of getting in the company and don’t have any skills required by the firm to become
eligible for the job.
2. This process helps the company to hire only the best and selective people who are really
going to benefit the company and are going to work with the firm for long period of time.
3. This also helps to understand their employees in a deeper aspect due to various
conversations about the employee’s overall life and helps understand what type of person is
the employee so other employees have a good workmate and can work together more
effectively and achieve the goals in a shorter period of time and have more innovative ideas
for the company to grow.
4. This process helps to check the transparency of the employees with the company in terms
of work and help to identify if the person is hiding something from the company or not.
5. This method helps to understand the arithmetic and logical reasoning of the employees. By
asking various questions in form of the entrance test.
6. Due large pool of employees it creates an immense amount of competition and only the
most skilled employee gets hired which makes the company full of highly skilled workforce.
7. Due to nature of the industry it can be analysed that how the employee takes stress and
how he adapts to changes because all the projects in the company are for short term and
changes frequently. This helps the employer understand how the employee is going to
perform in the organization.

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Disadvantages of this method of selection at Trigyn:
1. The process itself is very time consuming and complex due to long channels an employee
has to go through also this wastes a lot of money spent on hiring the employees which could
be used for other activities for monetary benefits.
2. Because of many rounds of selection sometimes a very good employee might be skipped in
hiring because he/she might not have cleared the any selection round correctly due to any
reason but he/she can be really be useful to the company in real time.
3. Due to activities being limited to a particular aspect it doesn’t allow the employee’s full
potential to be displayed during the selection because of the nature of selection activities.
4. Due to extremely skilled workforce required often salary packages provided to the
employees are high and increases the cost of operation.
5. This still doesn’t gives the guarantee to the employer about the reality of the candidate
because of the loopholes in the system and the information provided can’t be verified
completely so the process is not 100% foolprof and the employers might get tricked by the
employees.

Recruitment techniques and methods at Trigyn:

Official Website: The official website of Trigyn technologies ltd.(www.trigyn.com) has a

section which is contributed to job vacancies and the requirements to fill the vacancy the
employees who are interested to apply for the position described can register and create an Id
for downloading the job application form and send it to the company after filling it
completely. After it reaching the management successfully they application will be responded
within 3 business days and mention whether the application is selected or not.
Advantages:
1. It helps the company to advertise about the vacancy worldwide for free of cost and get
applications from around the globe and will create a healthy competition amongst the
candidates due to vast talent in the employees in the world and make the organization select
really the best candidates from the list who fulfil all their requirements and can increase the
productivity of the company.
2. Creates a direct contact with the company for the employees who are eligible for the job
and wants to contact the management.
3. This also helps to get job applications very fast due to the connectivity of the internet the
employees don’t have to wait for long days to submit their job application.

Disadvantages:
1. Many times the resumes submitted online are fake and time consuming because the
management needs to separate it and identify its authenticity.
2. People who show up for the interview are completely different from what was mentioned
in the resume and don’t meet with criteria set by the firm and wastes a lot of time of the
company.
3. Many deserving candidates miss this opportunity due to long waiting for giving an
interview.

16
4. The website might crash due to heavy traffic by candidates and for applying for job and
many skilled employees might not be able to access the website and the company might lose
such employees.
5. Many applications come from various locations far from the company and this creates a
problem if the employee is fit for the job but distance creates a problem and the company has
to miss on the opportunity or else provide a space to the employee for accommodation which
could prove to be costly.

Advertisement on job listing websites: Trigyn lists about their vacancies on websites like
LinkedIn, glassdoor.co.in, naukri.com, these websites are accessed by various unemployed as
well as working people to stay updated about the current vacancies in different firms and
compare it with the existing jobs. This gives a perfect platform to companies to list about
their vacancies because of large number of viewers who sees the advertisements and can
reach the company quickly by the help of the websites and contact details provided.

Advantages:
1. Makes the job of the company easier because only selected profiles of people are sent for
interviews and mostly people who are from these websites have a professional approach
towards their jobs.
2. Many experienced employees are available on this platform waiting for a perfect
opportunity and job specification to apply for a job and if the company is suitable for them
they apply for the position vacant in the company.
3. List of candidates are available for single job and the company has a perfect opportunity to
choose only the best applicants from the list and call them for further process.

Disadvantage:
1. Due to large number of applicants it is very difficult for the company to chooses the most
apt applicant for the job also many unverified sources makes the job more tedious and time
consuming.
2. It lists all the companies according to their ratings so if a firm has bad ratings the employee
might resist applying for a job in that company because of trust issues and might apply in
other company whose reviews are better.
3. The companies who offer better work environment and packages skilled employees often
try to get in those companies because of their abilities and they don’t want to compromise in
the place they work.

Emails: Trigyn sends emails through ad agencies, about the vacancies in the company and
the requirements for the position to fill in on the email id’s of their employees as well as to
general public who wish to apply for a job at Trigyn. Now days emails are the best source for
advertising because anybody who uses a smartphone/computer has an email id so this one of
the best ways to advertise about job vacancies.

Advantages:
1. The advertisement spreads across large number of people due to large database of email
id’s with the ad agencies huge audience is covered in a single time and this is one of the
quickest way to convey the message on the internet.
2. The candidates can send back their resumes directly on the email id mentioned and the
most creative resume can be selected by the company to call for an interview.

17
3. Due to the requirements of the company all the professionals who read the advertisement
revert to it and more number of professionals who have an experience apply for a job which
increases the professionalism in the company and help function better in terms of dealing
with clients with utmost professionalism.
4. Communication between the company and the employee is very easy because there is no
need to come physically to communicate it could be done easily on emails.
5. A video call can be demanded by the help of email if the company wants to conduct a pre-
screening interview which will ensure to narrow the candidate pool only with skilled
employees.

Disadvantages:
1. Many people ignore the promotions on emails and often these mails end up in trash of the
mail box without even reading it.
2. Emails about the vacancies are not given importance because of the feeling that the
company might have already hired the employees people ignore them for this reason.
3. Due large number of employees reverting back majority of the applications are from
underqualified people who are just trying to get a job based on the resume and sorting these
applications take lots of time and effort and sometimes the company misses a skilled
employee’s application because they might have been hired by some other organization in the
meanwhile.
4. The experience of using email for communicating on emails is far different than speaking
face to face which helps to understand the employee in every aspect, also it helps the
company to determine the qualification level of the employee matches with the resume or
not. All these things are not possible on email because the level of interaction is restricted to
text only and doesn’t involve feelings of the employee.
5. A good amount of fees needs to be paid by the company to the ad agencies which results in
costly recruitment procedures.

Promotion: Trigyn tries its best to fill in the vacancies with in house employees that’s the
reason they inform them about in various ways like emails, break room board, bulletin board,
announcements in general about the position and requirements to fulfil only when none of the
employees are ready to fulfil the requirements or due to additional employee needed then the
company hires employees externally.

Advantage:
1. The employees being in the company for a long time understand the working pattern better
than any new employee and this helps the company to maintain smoothness in their functions
and no additional information needs to be provided to the employee about the work by the
managers and this saves their time.
2. The employees at Trigyn feel like they have been rewarded for their hard work and try to
push their limits by working more and getting in a better position which increases the growth
of the company because of higher productivity and a feeling of motivation in the employee’s
mind.
3. The cost of recruitment is saved because no need to hire someone new which will need a
lot of resources to find the correct person for the job.
4. Due to the past track record of the employee in the company the employer has a deep
knowledge about the employees working style and their personality or behaviour.
5. The existing employees have better rapport with the managers so goals can be achieved
easily because they know about the requirements of the managers and do exactly as required
to do so.

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Disadvantages:
1. Sometimes it creates jealousy in the employees who were not promoted because of the
thought that they deserved the job and still didn’t got it and think the manager is biased
towards certain employee hence the productivity of these employees decrease because of the
feeling of demotivation.
2. Many employees might change their attitude towards the colleagues after getting promoted
and show dominance to them which creates a sense of inferiority in the employees working
under them which is not good for the company.
3.Many times a single position for job is vacant but equally deserving candidates are more in
number then it becomes difficult for the manager to choose the correct person for promotion.

Conclusion:
The 3 round selection process helps the organization to hire only the best people from the lot
and ensures the productivity of the company is not affected. Better employees will help to
drive the company far away and increase the goodwill by performing well in the
organization. The resumes helps to understand that are the basic requirements possessed by
the candidate so on the basis of which he/she may be called for an interview. Using emails for
recruitment helps the organization save a lot of time and resources due to quick
communication between the company and employee. Using various resources to advertise for
job vacancies help to hire professionals very quickly and easily and doesn’t hamper the
productivity of the company because the recruited employee fulfils all the requirements of the
position he is hired for.

19
The author has explained the HRM practices applicable to both employer and the
employees at Trigyn:
(Reynolds, n.d.)
HRM practices are the guidelines set by the hr department which helps to coordinate with the
business plans. Hr practices are the foundation that supports the way the company’s human
capital will function/operate and which is commonly applicable to each and every employee
and employer of the organization. Some of these include performance monitoring, motivating
the workforce, managing people, retention of employees and ensuring all the employment
laws are abided with utmost priority in the firm.

1. Retention of employees: When a business hires an employee it is their duty to fulfil their
basic requirements to live a decent life style and the same thing applies to the employees
because it is their duty to stay back and serve the organization for as long as possible because
of the care and support it gives to its employees. All the employees at Trigyn have been
associated with the company for pretty long period of time because Trigyn gives all the
support and care to their employees for the growth of the company as well as the employee
itself which makes the employee loyal towards the organization. If an employee faces an
issue regarding to their work the HR team of Trigyn ensures that the problems are solved as
quickly as possible. If a person is not paid as per their job they might raise an complaint and
as for a hike but usually all the employees are paid well in Trigyn so these incidents are very
rare but still taken care of individually. This ensures that the employees interests are taken
care of so that they perform better by working even harder towards their goals because they
feel motivated.
All the techniques mentioned help the employers at Trigyn to retain their employees without
affecting the companies policy adversely also it helps to maintain the harmony amongst the
employees in Trigyn. As far as employees are concerned they are benefited from this practice
is that the company can’t use them as a machine who just works 24*7 without getting a fair
payment for it. By fulfilling all the basic requirements of the employee helps him to perform
better and focus on the task much efficiently.

2. Fair remuneration: Paying what an employee deserves and getting paid for what you
deserve is very important so the employees don’t feel they are exploited and used for
purposes of an business without getting what they deserve also if an hr department thinks that
they deserve better they can contact the management and speak about it. All the employees at
Trigyn get paid higher than industry standards because of the nature of their work and the
professional approach they have while working. Trigyn expects their employees to work
better than any other competitors organization due to the goodwill in the market but at the
same time it ensures all the employment laws are adhered and fair remuneration is given in
return of the work done by the employees.
Due to fair remuneration the morale and trust of the employee towards the organization
increases and automatically the employee fells that he needs to perform better seeing the

20
payment he has received for the job he does and it makes him much more conscious that is he
doing justice according to the payment he receives and the work he does in return for it. The
loyalty of the employee increases towards the organization rises and the employee doesn’t
plans to leave the company for a long period of time.
The employer in return expects the employee to perform accordingly as they are getting paid
for and the additional benefits provided by them to support the employee in other ways. The
employer also gets a sense of surety that the employee wont cheat the company by looking
for jobs in other firms, and the employee will completely focus on the objective that needs to
be achieved for the company, this all can be possible because they will not have worries
about the financial conditions of their house because of how poorly they are being paid.
Paying well will eliminate such situations and the employees mood will be much more
positive towards work and help to bring maximum productivity in their job. Lastly these
additional expenses will be covered up by the employees productivity and much higher
returns in terms of work will be generated increasing the profitability of the company
significantly in front of which these expenses like additional salary feel very light and
affordable.

3. Selective selection: This helps only the best people to work in an organization and also it
makes the employer happy because the level of performance these people give is immensely
good because of the skills they possess. And also if an employee is selected on the basis of
their ability they get more motivated because they know the company has not been biased in
hiring and they got a fair chance to prove themselves. Trigyn requires a strong educational
background of the employee due to the nature of the job and the technical aspect related
towards it like coding, programming, customizing existing software etc

Selective selection helps the employer to eliminate all the no worthy candidates who are not
fit for the job but have applied for it. Also this process helps to hire only the best employees
who actually strive for perfection in their job this can be possible because there is usually a
lot of competition among the employees when they apply for a position and only the most
skilled employee overall from the pool gets hired so every employee try to be equally or more
competitive and this makes the employer hire employees who will increase the profitability
of the company in overall aspect.

If an employee is really knowledgeable and have great skills in the job they have applied for,
this process gives them a perfect platform to showcase their talent and achieve the job they
wish for. This helps the employee to make more money because they know they know what
is their worth and how difficult is it to master in those skills but at the same time they get in
return a lucrative job which justifies their hard work in life and gives the feeling of pride that
they have made themselves stand out of the crowd and achieved what they wished for.

4. Extensive training: This helps the hr department to achieve maximum performance from
their employees and also make HRM functions more applicable to the organization leading to
growth and profitability due to excellent performance by the employees after knowing their
jobs much better. Usually in Trigyn employees receive a 30 day training period where their
jobs are described much more clearly and techniques to be used to achieve the targets given
to them. All the training are given to employees at Trigyn are in house. First all the basic
concepts are taught and if an employee learns how to use that information then the
application part comes in and applying what they have learned comes in existence.

21
Extensive training allow the employees to understand all the requirements the employer
needs the employee to fulfil and will help to work much more specifically and efficiently in
their job in real time also the employee doesn’t feel unknown about their job because they are
fully aware what is expected by them in the organization. Training helps to have a smarter
approach towards their goals and objectives and achieve them requiring minimal efforts. This
saves the time of the employee and motivates them to do more work because of the skills
they have in achieving goal are polished and much more efficient.

Extensive training makes the employer assured the work assigned to their employees will be
completed with utmost professional approach and efficiency because they know that the
employees are trained to handle the work in their job specifically and have various techniques
to achieve their targets. Training also helps to improve the skills of the employees which
were not that good but after training a lot of improvement in the employee is seen and makes
the employee more confident in terms of doing their jobs. High skills motivate them to come
up with innovative ideas for the company which might increase their chances for promotion if
the company feels the employee can benefit the organization by working at a higher position
and motivates the employee to work even harder to get in a better position.

5. Compensations and Benefits: At Trigyn many compensations and benefits set by the
government for the employees are provided as per the job description. Here are some of those
benefits:
1. Maternity benefit ACT, 1961, The act states that every female employee is entitled to get
maternity benefit of getting paid maternity leave of 26 weeks to take care of herself and the
child and an additional 1 month benefit is given if post pregnancy illness arises.
Every female employee who works in Trigyn is entitled to receive all the benefits stated in
the Indian Maternity benefit Act, 1961 and paid leaves with gifts(optional) are given to the
female worker as a way of showing care towards the employee. Until now many such leaves
are granted by Trigyn whenever a female employee is pregnant in their company. Also the
HR dept. asks the female employee about her family planning and the current marital status
so that they can be prepared about this and find a replacement for that job and temporarily
while the employee is on a maternity leave. Trigyn also gives a paid paternity leave to the
employees who have just become fathers, paternity leaves are not mandatory to be given by a
private organization but Trigyn gives their male employees a Weeks leave to support their
wife and child and take care of them in such sensitive period.

Giving maternity/paternity leaves to the employees ensures that they get proper rest after the
delivery of the child and don’t have to work in such critical situation due to the challenges
that comes with pregnancy. So they employees appreciate that the company thinks about
them as a part of their family and as soon as they recover from post pregnancy they can get
back to work with full energy and give maximum productivity because they have been paid
even when they were not working so to show the gratitude towards the employer and perform
even better this makes the employer increase the profitability of the company and helps in
growth of the organization by having such dedicated employees.

2. Equal remuneration act, 1976: The act states that all the employees who possess required
skills for a job must not be discriminated on the basis of their religion, race, sex, language,
habits etc. If an organization violates this law severe penalties and punishment could be
imposed on the company.
By giving equal remuneration to each and every employee makes the workforce think that
they all are equal for the company and are working there based on their ability which makes

22
them proud about themselves and feel motivated because the company didn’t discriminated
while paying them for their jobs and are paid fair salaries. This increases the respect for the
organization in the employees’ mind and they work to prove that the company has chosen the
perfect candidate for the job.
The employer pays everybody equally to avoid disputes among the employees regarding their
payments and this could lead to demotivating the employees who are paid less and they might
not perform well thinking that the organization appreciate their talent because of getting paid
lower than their co-workers. But if all the employees are paid well a perfect harmony
between the management and the employee is maintained and no issues arises for not getting
treated equally in the organization. This helps the employer to get more productivity from the
employees because even the employees get dedicated towards their job just like any other
employee who wants to achieve their targets and get better payments and promotions. This
ensures no time is wasted in the company doing unproductive activities and utilizing the
resources optimally.

HRM practices help Trigyn to achieve goals and objectives on time and perform more
efficiently maintaining the peace and harmony in the company, also HRM practices help the
company to abide all the laws and regulations set by the govt. and safeguard the company
from legal litigations arising due to not following the law correctly. The HR dept. ensures
that all the activities carried out in the company are legally accepted and each and every
female employee is safe from any sort of harassment being it mental or physical/sexual
harassment. Hence the HRM practices at Trigyn. Ensures a healthy work environment is
created for the employees to work and help them to achieve the goals and objectives most
efficiently.

23
The author has analysed how HRM practices helps to increase the organizational
productivity and Profits at Trigyn:

The HRM practices at Trigyn are very efficient and productive because all the employee laws
and regulations like Fair payment, equal remuneration, stringent regulations related to sexual
harassment or verbal harassment, paid leaves as per govt. regulations.

By paying equal and fair salary to the employees the workers get motivated and their morale
towards Trigyn because the employees don’t have to worry about financial situation and
eliminate those thoughts from their mind and focus solely on their job and perform even
better because of being satisfied about getting paid high and not being exploited. This also
helps to maintain good relations with the employer because of their fair payment the
employer can ask for better quality in the employees’ work which will help in raising the
standard of the company and compete globally. Trigyn has been paying salaries higher than
their competitors because of high level of skills and experience required by them from their
employees’ so work doesn’t get affected.

By providing a safe work place for the female employees’ at Trigyn the female workers can
work hassle free because the company’s laws are very strict about sexual harassment and no
forgiveness is shown in these matters. This policy by the HR dept. makes the women feel
very comfortable while working and the employee can work only focusing on their work and
increase their performance in the company to grow and earn much higher. This also makes
the female employees’ have a trust towards the company that their dignity and respect is safe
while working so they don’t quit from their jobs and retain in the company for long period of
time.

By having appropriate work hours gives the employees a stress free work experience so that
they can proper rest between the working hours and nonworking hours this helps Trigyn to
get maximum productivity from the employees because of good mood of their employees
which helps to understand things better and work more efficiently. Also due to safety
concerns about the female employees all of them have to leave for home at 5:30 pm sharp
and reach office by 9:00 am next morning this ensures all the female employees reach their
home safely before late night and can spend time with their family. By reaching home on
time it becomes very convenient for the employee to plan for the next morning efficiently and
do their pending work at home, this helps Trigyn to achieve their goals and objectives on
stipulated period.

24
Using various tools like benchmarking and performance tracking activities it makes the
organization know the real time performance of the company, like by the help of sales
numbers, the performance of each and every department can be analysed and identification of
problems can be done with the help of analysis of performance and where the employee is
lacking, If the employees’ perform well and don’t have any disputes in a particular year it
means the HRM department has done a fantastic job in hiring and training the best people. By
seeing the accomplishment of growth and objectives set by the management also if the
forecasted sales number have been achieved it can be assumed that the HRM has employed
the most suitable people for their positions.

It can be analysed that Trigyn has employed very good group of people in their company
because their demand for their products have been even in the international markets and the
employees are even offered job from overseas companies seeing the potential in them and
how they perform by serving their clients with utmost professionalism all this is possible
because of the harmony among the employees and the management of Trigyn which helps
them to work hand in hand and achieve their targets in a most efficient way by using various
techniques and ideas to achieve their targets.

25
The author has analysed the importance of employee relations with respect to HRM
decision making at Trigyn:

Employee relationship: The rapport which an employee of a company shares with its co-
workers, managers, superiors etc. It helps to communicate within the organization very
efficiently because of the understanding between the associates of the organization know
each other very well and have good tuning between them usually this helps to achieve the
organizational goals easily by working together.

Benefits of employee relationship:

1. It makes the communication between the management and the employee very clearly an
efficiently also it helps to work on the organizational goals together with the help of each
other increasing the productivity and profitability of the company.
2. A healthy work environment is maintained because the assigned duties can be given to the
employees very easily and the assigned work can be completed with utmost dedication
because of the healthy relations between the people of the company. This will lead to smooth
and harmonious functioning of the organization because everybody is ready to do their duties
with full interest and dedication and it will also avoid clashes of not performing their duties
due to heterogeneous thoughts in the employees’ mind and not agreeing to what task is
assigned to them.
3. Employee relations prevents rise in disputes regarding various ideas coming from different
departments and not agreeing to homogeneous ideas but due to better understanding amongst
the management and the employees the decisions can be taken on mutually accepted ideas by
the management as well as the employees.
4. It helps to increase the productivity of the company because every employee is satisfied
and has a feeling of belongingness by the decisions made by the managers and can work
peacefully towards the goals and objectives because the ideas were discussed between the
employees and the management were mutually agreed by both of them, this makes the
employee feel he is a part of the company in active decision making and is not a slave of the
organization who can’t express their own ideas and thoughts.

Trigyn tries its best to keep their employees happy by paying according to the industry
standards and not exploiting their employees for what they are getting paid for also if a
person works overtime they are paid accordingly and their work is not kept for free. This is
the reason why Trigyn employees are retained to the company from long period of time and
loves to work for them but sometimes people are not happy about what they receive from the

26
company due to competitors offering more to hire those employees this makes the hr
department concerned because the cost of operations would increase and decision based upon
if the employee deserves a hike in pay or not is left on the managers after evaluating the
attitude and performance of that employee in the company. So problems like these occur
sometimes but the hr department is smart enough to make the most suitable decisions for that
situations keeping the companies policies in mind. Also if an employee’s performance is too
good the hr department automatically recognizes it and promotes the employee or give them a
hike/incentives because of their hard work dedication towards the company.

There was an incident in Trigyn where they went for an office trip to a adventure camp and
an former employee tried to harass the female co-worker the person who did that was
reported by the female employee with the witnesses (Co-workers) and he was terminated
form the organization and legal actions were taken against him so when it comes to security
of their employees Trigyn is very strict and doesn’t discriminate between people from any
caste creed, religion, position etc.

This things help Trigyn build trust in their employee’s mind and assuring that nothing wrong
will be don’t to them by the company’s side so this makes the employees have good relations
with the management due to the care and support provided to them when it is needed. So this
makes Trigyn a perfect place for employees’ to work and give their best to the company due
to a wonderful work environment provided by the company for all its members.

Conclusion: At Trigyn employee relations are extremely harmonious and smooth because of
the work culture of the company helps to create a bond between the employees and make
them feel like family so chances of disputes and clashes are reduced at minimal level also this
makes the HR dept. function much more smoothly because of the proactiveness of the
employees who are dedicated towards their jobs and want to grow in their career. The HR at
Trigyn takes crucial decisions for the company knowing that how well their employees
perform and can aim for higher goals and objectives and set long term goals for the company.
If the employee relations are not good in an organization the company can’t grow or survive
for a long term because the productivity of the company will be impacted majorly and even
the goodwill of the firm will fall in the market due to the quality of the services provided to
the customers. This will create a problem for the HR dept to solve major disputes among the
employees and draw away their focus from other work and finally if the company thinks
nothing is going according to the plans the HR department has to take decisions for major
Hiring and Firing programme to save the company.

27
The author has explained the key employment legislation laws and how it affects HRM
decision making at Trigyn.

Employment laws are the rules and regulations set by a nations government to safeguard the
interests of the employees and protecting them against getting exploited.

o Here are some of the laws

o Minimum wages act 1948

o Equal remuneration act 1976

o Sexual harassment act 2013

o Pregnancy and maternity act 1961

o Appropriate working hours and overtime act

o At Trigyn all the employment law and regulations are followed with utmost care;

1st Minimum wage act 1948 is taken into consideration when the employees at Trigyn are
hired. This law ensures that a minimum amount of wage is paid to a person according to the
set limits by the government based on the nature of their work. The violation of not paying
minimum salaries/wages to their employees can end up into an court case on the company
and penalty of INR 50000 or more by the court. For example a minimum salary for a
programming analyst is between 40000-60000 INR so this makes the programming analyst
working at Trigyn receive INR 45000 to INR 75000 in terms of salary depending on the
requirement and the work description and part time employees/programmers receive gross
salary as INR 238/hour With all the deductions made after it . The employees who are
working with Trigyn for more than certain period are entitle to receive bonus under the bonus
act and a increment in wages annually. And the employees who have been associated with the
company for longer than 5 years are entitled to receive gratuity because of the time and
dedication given by them for the growth and betterment of the company. Also the states that
any employee who works for an organization for longer than 5 years are automatically
eligible for receiving the gratuity but Trigyn has been giving gratuity even before the law was
passed by the court.

28
Minimum wages assures the employee that they can’t be exploited in terms of job because of
the laws and regulations set by the govt. for each category of job about their minimum
salaries/wages. This makes the employee feel more motivated because they are getting paid
as per the industry standards and according to the law. This helps the employee not to worry
about their financial situation and leave those thoughts and focus on their work and increase
their overall efficiency.

The HR dept. has to constantly stay updated constantly about the minimum wages/salaries to
be paid to their employees so that they can adhere to the laws and safeguard against
litigations regarding payment to their employees. The HR dept. has to pass on the information
as soon as the minimum wages act or amounts in it are amended so they can pay according to
the govt. set limits. This requires the HR to stay very updated about the payrolls and check
whether each employee is paid as per their job description accurately after deductions and
taxes.

2nd Equal remuneration act 1976: The law states that the payment of wages should not be
on the basis of caste, creed, religion, beliefs, race, gender etc. The offender will be punished
by the court of law if the law is violated and INR1000 will be imposed on minor infractions
and INR 5000 on major infractions. Trigyn doesn’t believe in discrimination and neither does
it promotes it so to set an example people from all the backgrounds, race, sex and beliefs etc.
are more than welcome to apply for a position in the company and get paid a fair
remuneration according to the job type and work hours set by the govt.

This law ensures the candidates are hired on the basis of their skills and not on the basis of
their background, race, religion, habits etc. So each and every employee who deserves a job
will get it no matter what is his race, religion, ethnicity, language, habits etc.

Due to diversity in the workforce the HR has to come up various approaches to deal with
these people because not everybody is from the same background and upbringing which
means the HR dept. has to come up with various innovative ideas to deal with their
employees and be very formal with them because many people might get offended by the HR
statements even though they were unintentional. Due to diversity in the workforce the HR
manager has to constantly keep an eye on the employees conversations so that peace is
maintained among the employees because issues related religions, race, financial situations
are very common and could result in bigger issues which will make the HR’s job very
difficult and they won’t be able to focus on their primary objectives and it will waste a lot of
time in non-productive activities and disrupt the performance of the employees/company.

3rd Prevention of Sexual harassment act 2013: The law states that an organization with
more than 10 employees must have a grievances redressal policy department and have two
employees in it to give judgements based on the type of harassment occurred with the
employees also the Indian penal code states a sex harassment on women will lead to
imprisonment up to 3 years and a strict fine to be paid. Trigyn has a proper redressal
committee to report such issues and if the person is found guilty legal actions are taken

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against them also the employee is terminated with immediate action and a bad character
review of the person is passed in the corporate world to make sure he doesn’t get a job
somewhere else so this could not happen again. So far no such incidents are marked in
Trigyn’s history because of the stringent rules set by the company for sexual harassment
offences also the employees at Trigyn work as a family due to extremely friendly co-workers
and the management and even the HR dept. keeps and strict watch on such activities in the
company.

The employees especially the female workers can trust their employer that their dignity and
respect is safeguarded by them and no sort of sexual harassment can be done to them. This
creates a sense of Trust in the employees mind and eliminates the worry of being harassed in
the female employee’s mind so that they can focus on their job and work hassle free.

The HR managers need to appoint more people to keep a watch on the behaviour of the
workforce & report about the entire day’s activities, as well as increase the security for
female staff so that no obnoxious activities take place with the organization, but this decision
by the HR dept. will cost the company in additional expenses that were not need before
hence it will increase the cost of maintaining the workforce and budgets for other activities
needs to be reset. The HR managers additional duty becomes to take reports about the current
days activities in terms of harassments and a lot of time is spent in handling this.

4th Appropriate work hours and overtime act, 1946: This law ensures that all employees
have a safe workplace to work in with basic amenities and hygiene. The act states an adult
worker can work for 48 per week and overtime will be applicable if the employee works over
that time period. A female worker can work from 6am to 7pm normally but can be relaxed up
to 9:30 pm after taking special permission with valid reason for the employee to stay back
this late, also if a women works this late she is entitle for overtime and safe transport to her
house.
Apart from this 1 weekly holiday is mandatory for each employee with 30 mins break each
day. The working of a child worker over the age of 15 years is 4.5 hours/day and can’t work
between 7:00pm to 8:00am as per sec 71.
Trigyn doesn’t employ any child worker and doesn’t retains female employees after 7:30 pm
and the reporting time for every employee is 9am sharp with late salary deducted if the time
has crossed 9:15 am. All the male employees doing over time get paid according to the
government limits set and are not asked to do it forcefully, so overtime is a voluntary choice
of an employee if he has not completed his job in regular working hours. This law has made
the hr department set a rule that no female employee can stay back after regular work hours
due to safety concerns. And the male employees staying back will have access to the security
directly on the floor so no mis happenings occur like fights or theft.

This law has increased the cost of operation of the company because previously there was no
fixed limits on employees wages so now the hr department only hires very skilled people due
to high salaries handed to them they expect more in return when the people are paid much
higher.
The HR dept. has to set goals and objectives based upon the timings employees are working
in the company and this makes their work more difficult because the timings aren’t flexible

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so all the work given by them to the employees should be able to get completed in the regular
working hours or else over times have to be paid and could prove to be costly.

The employees get to maintain a perfect balance between work life and family time and take
care of their families by reaching home reasonably early and increase the bonding with their
family and make sure everything is fine in their household.

Conclusion:

If the laws above which are set by the govt. are violated there could be severe penalties on the
business with a warning and if the business repeats the violation the seizure and shut down of
the business is stated by the government if major crimes are reported in the organization
continuously also the management will be held responsible for this and will be taken in legal
custody and could face imprisonments and penalties if found guilty. Trigyn ensures each and
every business activities are took care of and followed accordingly as per the laws and
regulations and the hr department keeps a strict eye on the activities happening in the
company and ensures no illegal activities are carried out in the company. There are many
more laws that are followed by Trigyn to ensure all the activities carried in the company
comply with the law and regulations.

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The author has described HRM practices followed at Trigyn:

The recruitment and selection process benefits an organization to focus on finding employees
who specialize in working with clients, managing employees, working on set targets. The
recruitment and selection process includes assessing the resumes, conducting entrance tests,
interviewing candidates face to face or on video calls and matching their references with the
information provided by them in their resumes.

Maintaining code of conduct plays a huge role in Trigyn because according to the business
discipline is the key to achieving the goals and objectives in any organization. This means all
their employees have to reach the workplace on the set timings 9am and late attendance is
considered if the employee gets late by more than 15 mins and salary is deducted accordingly
it is done to ensure the business has proper reporting time and people learn how important
time is in the business this helps the hr set help the employees achieve their deadlines because
of making a habit of punctuality in the employees makes them do it subconsciously and this
helps to increase the overall performance of the organization. The employees are expected to
return on time after the break gets over and smoking outside the smoking area is a punishable
offence the employee may face penalty and might lose their job if repeated, same goes with
chewing tobacco in the office is strict no because it is considered unprofessional and
disrespectful to the company and the clients feel the company lacks professionalism. Trigyn
has also set strict regulations about bullying and harassing the employees and strict actions
are taken against these employees if they don’t understand this law also there was one time in
Trigyn when the manager was very rude to the customer when he complained about the bad
service because he had some issues with the delivery of the software initially the manger
Prateek didn’t show up, then the customer got angry of waiting, instead of calming the
customers, Mr. Prateek got rude with the customer saying he has thousands of other work to
do than solving their problems. This made Trigyn lose an important client because of the
unacceptable and unprofessional attitude towards the customer. Prateek was soon dismissed
from the job even though he was an excellent performer in this job but rules are above
everything in Trigyn and customer satisfaction is their motto and if someone tries to violate
the law of the organization the consequence will be faced by them let them be on any position
it doesn’t matter, Trigyn treats each and every employee equal in terms of violations and
decisions are taken with utmost stringency.

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The HRM dept. at Trigyn Technologies Ltd. issues and demands various rationales for their
employees/ex-employees like Appointment Letter to provide a conformation of job position
secured by the candidate, Resumes to apply for a vacancy and to know the applicant, Job
offer letter, Relieve letter, Experience letter for helping the employee to receive better
packages in the organizations they wish to apply in future and mentioning the duration spent
by the employees in the firm working and his overall conduct in the company. Relieving
letter is issued to the employees who no longer wishes to work with Trigyn Technologies Ltd.
due to any reason and have submitted their resignation letter to their employer. Relieving
letter acts as an evidence that the employee is no longer a part of the organization from the
mention date and does not have any probation on him/her.

Resume/CV of an Applicant who wants to apply for a job as an IT Professional at

Trigyn Technologies Ltd.

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34
35
36
 Figure 2.1

37
 Letter of offer issued by Trigyn Technologies Ltd.

Figure 2.2

38
 Experience letter issued by Trigyn Technologies Ltd. for their ex-employees.

Figure 2.3

39
 Relieving letter provided by Trigyn Technologies Ltd. to their employees who have
resigned.

Figure 2.4

40
 Appointment letter issued by Trigyn Tchnologies Ltd. for hiring employees
permanently.

41
 Figure 2.5

42
Trigyn has posted a job vacancy for a sales marketing manager on emails, posters and
economic times newspaper. The ad described about the job profile and the payments will be
discussed after meeting and suitability of the candidate. Trigyn prefers to recruit majorly
from external sources reason being giving opportunity to the fresh talent and giving the
correct platform to show their skills and makes companies operations profitable, it also
creates a healthy competition amongst the employees for getting a position vacant in the
company and increase their productivity as well as profitability because of extremely skilled
candidates are appointed for the job position giving each organizational objective a
professional approach to achieve it in the best way possible.

Vacancy posted by Trigyn Technologies Ltd on job listing website glassdoor, for the
position of Analyst Programmer.

43
 Figure 2.6

44
 Vacancy posted by Trigyn technologies Ltd. on “allindiajobs.in” for Entry level
engineers (freshers).

45
46
47
48
 Figure 2.7

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Author’s conclusion: The author has learned about the purpose of HRM practices that are
applicable to work force planning and resourcing and how it benefits the organization raising
its productivity and satisfaction of the employees. The author has also learned about the
strengths and weakness of different approaches to the process of selection and recruitment
and how it helps the company to hire the best candidates suitable for the job. In addition to
that the author has learned about the HRM practices that are applicable to Trigyn and how it
help to maintain the decorum of the company and increase their productivity. The author has
also aware about the effectiveness of HRM practices which help to raise the organizational
profits and productivity. The author now understands about how the employee relations are
crucial in an organization if they want to increase their productivity and profitability and also
its helps to maintain the harmony amongst the employees and create a better work
environment. The author has also studied about the employment legislations and how it
impacts the decision making done by the HR dept. The author has illustrated various
practices followed by the HRM department at Trigyn Technologies Ltd.. Overall this
assignment has help the author to get an understanding about the HRM functions followed by
the companies and how its effective to the organization and how it help the organization to
function optimally.

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