Ajanta Packaging (“AP”) has become a leading supplier of glass bottles
through offering customers a wide range of quality products at
competitive rates as well as superior customer service. AP is able to achieve this by having: - a large and diversified supplier base - the necessary supporting infrastructure (i.e. MIS and strategically located warehouses) - a work culture that focus on JIT delivery Financials for the year 2012 reflect AP earned revenues and profits of $108 million and $25 million respectively. Profit margins have however reduced to 25% from a level of 40% in 2008 due to significant increases in total expenses (exhibit 1). However AP has not been able to correspondingly increase its rates due to two reasons: (a)many direct competitors engaging in practices of lowering prices/rates and (b) the existence of PET bottles which are cheaper, lighter and much stronger and therefore more cost effective than glass bottles. This in turn has resulted in many companies including some of AP’s customers changing to PET bottles. Furthermore the 3 main industry segments (exhibit 2) served by AP: Indian Made Foreign Liquor (INR 507 Billion), Softs Drinks (INR 60 Billion) and the Pharmaceutical Industry (INR 85195 Billion) which are all expected to grow are also all expected to increase the usage of PET bottles and decrease usage of glass. For instance although usage of glass bottles in the Soft Drinks industry stands at 85%, the surplus/availability of one billion bottles reflects that the market segment is moving away from glass. Similarly increasing numbers of companies in the pharmaceutical and IMFL industry are converting to more cost effective packaging solutions such as PET bottles. In addition global trends and estimates of PET growing at a CAGR of 6.9% against a CAGR of 3% for the entire packaging industry provide further support for the increasing popularity of PET bottles and declining popularity of glass. However despite this trend glass bottles are unlikely to become completely obsolete for the following reasons: - being more aesthetically pleasing than PET bottles - being more suited for more high end/expensive products and - being able to better preserve the taste and aroma of its contents Therefore there are distinct arguments for and potential benefits associated with AP continuing with its current business model. The first is the brand name/reputation AP has a supplier of glass bottles and the competitive advantage it has over competitors. In addition although the market share of glass bottles is expected to decline further from its 11% level the overall packaging industry is expected to grow at 15%. This coupled with the fact that AP’s share stands at approximately 5% (exhibit 3) reflects that revenues and profits can be maintained if not grown. However this course of action has the risk that AP will continue to be overdependent on a single product (accounting for 95% of revenues) whose popularity is decreasing year after year. Furthermore profit margins are also likely to decrease year after year. Further diversifying into PET bottles will mitigate these risks and also mean AP is entering into a growing industry segment. The brand name and learnings AP has achieved in supplying glass bottles can be used to enable AP to also become an effective and efficient distributor of PET bottles. However AP will be a relatively new entrant into this industry segment and will have to compete against much better established suppliers. Furthermore the efforts involved with activities such as marketing and establishing an entirely new supply chain risks the high levels of customer service AP currently provides to its existing customers getting detrimentally impacted.