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This fact sheet is not intended to be all-inclusive. For additional (not documented on military health records). There are no
information, please contact your regional contractor, local military costs associated with TRIAP, and referrals and authorizations
treatment facility, or TRICARE Area Office. are not required.
Eligible stateside TRICARE beneficiaries can access Eligible beneficiaries can access TRIAP services an unlimited
behavioral health care services through the TRICARE number of times to have private, solution-focused discussions
Assistance Program (TRIAP) and the Telemental Health with licensed counselors about many short-term, nonmedical
program. This fact sheet provides information about TRIAP issues including:
and Telemental Health benefits, costs, and requirements. •• Stress management (work, family, personal)
Beneficiaries should visit the Mental Health and Behavior
•• Family difficulties and pressures
Web page at www.tricare.mil or contact their regional contractor
for more information. Regional contractor contact information •• Deployments and other family separations
is provided in the For Information and Assistance section of •• Relationships and marriage
this fact sheet.
•• Parent-child communication
•• Self-esteem
TRICARE Assistance Program
Note: TRIAP does not provide medication management,
Eligibility psychoanalysis, financial services, or emergency care.
The following stateside TRICARE beneficiaries are eligible
for TRIAP: Accessing TRICARE Assistance Program Services
Beneficiaries should call their regional contractor to
•• Active duty service members (ADSMs) request access to TRIAP services. Their regional contractor
•• Active duty family members (ADFMs) (Spouses of any age will determine if TRIAP is the right choice. They will help
are eligible, but other family members must be 18 or older.) beneficiaries schedule initial and follow-up appointments
•• TRICARE Reserve Select enrollees (age 18 or older) with a counselor as needed.
•• Transitional Assistance Management Program beneficiaries Beneficiaries will need a computer and webcam to access
(age 18 or older) TRIAP, and each TRICARE region may have additional
technology and evaluation requirements. If beneficiaries do
TRICARE Assistance Program Services not have the needed equipment, their regional contractor
TRIAP is a Web-based program that uses audio-visual can refer them to other behavioral health care resources.
features to provide online access to behavioral health care For more information about TRIAP benefits, access,
counseling for short-term, non-medical issues. Beneficiaries and technology requirements, beneficiaries should visit
can contact licensed counselors 24 hours a day, seven www.tricare.mil/triap or their regional contractor’s Web site.
days a week. Services are confidential and non-reportable
February 2010
Telemental Health
Eligibility Costs
All stateside TRICARE beneficiaries are eligible for the ADSMs and TRICARE Prime and TRICARE Prime Remote
Telemental Health program. ADFMs will not be charged for Telemental Health services.
However, all other beneficiaries must pay outpatient
Telemental Health Services behavioral health care deductibles, cost-shares, and
Telemental Health uses secure, two-way audio-visual copayments, as applicable. The behavioral health care
conferencing to connect beneficiaries with off-site TRICARE- costs shown in the table below are effective for fiscal year
authorized providers. 2010 (October 1, 2009–September 30, 2010). Additional
cost information is available at www.tricare.mil/costs.
Telemental Health provides medically necessary behavioral
health care services, including:
TRICARE Prime copayment Per Visit
•• Clinical consultation ADSMs and ADFMs $0
•• Individual psychotherapy Retirees, Their Families, and All $25
•• Psychiatric diagnostic interview examination Others
Behavioral Health Provider Locator Behavioral Health Provider Locator Behavioral Health Contact Center
and Appointment Assistance Line and Appointment Assistance Line 1-888-TRIWEST (1-888-874-9378)
1-877-747-9579 1-877-298-3514 www.triwest.com/onlinecare