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Home User
In an increasing number of homes, the computer is a basic necessity. Each family member, or home user,
spends time on the computer for different reasons. These include personal financial management, Web
access, communications, and entertainment. On the Internet, home users access a huge amount of
information, conduct research, take college classes, pay bills, manage investments, shop, listen to the
radio, watch movies, read books, file taxes, book airline reservations, make telephone calls, and play
games. They also communicate with others worldwide through e-mail, blogs, instant messages, and chat
rooms. Home users share ideas, interests, photos, music, and videos on social networking Web sites.
Computers assist small business and home office users in managing their resources effectively. SOHO
users access the Internet — often wirelessly — to look up information such as addresses, directions,
postal codes, flights, and package shipping rates or send and receive e-mail messages, or make
telephone calls. Many have entered the e-commerce arena and conduct business on the Web. Their Web
sites advertise products and services and may provide a means for taking orders.
Mobile User
More employees and students are mobile users, who work on a mobile computer or device while away
from the main office, home office, or school. Some examples of mobile users are sales representatives,
real estate agents, insurance agents, meter readers, package delivery people, journalists, and students.
Power User
Another user category, called a power user, requires a powerful desktop computer capabilities, called a
work station. Examples of power users include engineers, scientists, architects, desktop publishers, and
graphic artists. Power users typically work with multimedia, combining text, graphics, audio, and video
into one application. These users need computers with high-speed processors because of the nature of
their work.
Enterprise User
An enterprise has hundreds or thousands of employees or customers that work in or do business with
offices across a region, the country, or the world. Each employee or customer who uses a computer in
the enterprise is an enterprise user. Enterprises use computers and the computer network to process
high volumes of transactions in a single day. Although they may differ in size and the products or services
offered, all generally use computers for necessary business activities. For example, they bill millions of
customers or prepare payroll for thousands of employees. Some enterprises use blogs to open
communications among employees or customers. Enterprises typically have e-commerce Web sites,
allowing customers and vendors to conduct business online. The Web site showcases products, services,
and other company information. Customers, vendors, and other interested parties can access this
information on the Web. Enterprise users work with word processing, spreadsheet, database, and
presentation software. They also may use calendar programs to post their schedules on the network.
And, they might use smartphones or other mobile devices to maintain contact information. E-mail
programs and Web browsers enable communications among employees, vendors, and customers.
The computer has changed society today as much as the industrial revolution changed the eighteenth
and nineteenth centuries. People interact directly with computers in education, finance, government,
health care, science, publishing, travel, and manufacturing. Also, they can reap the benefits of
Education
Education is the process of acquiring knowledge. In the traditional model, people learn from other people,
such as parents, teachers, and employers. Many forms of printed material, such as books and manuals,
are used as learning tools. Today, educators also are turning to computers to assist with education
participate, typically at their own pace, from their current location (via their computers and Internet
connections) instead of physically going to class. Consequently, distance learning gives students greater
flexibility to schedule class time around their personal, family, and work commitments. It allows individuals
located in very rural areas or stationed at military posts overseas to take courses when they cannot
Finance
Many people and companies use computers to help manage their finances. Some use finance software to
balance chequebooks, pay bills, track personal income and expenses, manage investments, and
evaluate financial plans. This software usually includes a variety of online services. For example,
computer users can track investments and do online banking. With online banking, users access account
balances, pay bills, and copy monthly transactions from the bank's computer right into their computers.
Government
A government provides society with direction by making and administering policies. To provide citizens
with up-to-date information, most government offices have Web sites. People access government Web
sites to file taxes, apply for permits and licenses, pay parking tickets, buy stamps, report crimes, apply for
Health Care
Nearly every area of health care uses computers. Whether you are visiting a family doctor for a regular
check-up, having lab work or an outpatient test, or being rushed in for emergency surgery, the medical
Science
From biology to astronomy to meteorology, all science branches use computers to collect, analyze, and
model data. Scientists also use the Internet to communicate with colleagues around the world.
Publishing
Publishing is the process of making works available to the public. These works include books, magazines,
newspapers, music, film, and video. Special software helps graphic designers develop pages with text,
graphics, and photos; artists compose and enhance songs; filmmakers create and edit film; journalists
Travel
Many vehicles manufactured today include some on-board navigation system. Some mobile users prefer
to carry specialized, handheld navigation devices. In preparing for a trip, you may need to reserve a car,
hotel, or flight. Many Web sites offer these services to the public. For example, you can order airline
tickets on the Web. If you plan to drive somewhere and are unsure of the road to take to your destination,
Manufacturing
Computer-aided manufacturing (CAM) refers to using computers to assist with manufacturing processes
such as fabrication and assembly. Often, robots carry out operations in a CAM environment. CAM is used
by various industries, including oil drilling, power generation, food production, and automobile
manufacturing. Automobile plants, for example, have an entire line of industrial robots that assemble a
car.
In addition to using computers in the home, at school, and on the job, most people encounter and handle
all types of computing devices in other aspects of day-to-day life. For example, it is common for
consumers to use consumer kiosks (small self-service computer-based stations that provide information
or other services to the public, including those used for ATM transactions and bridal registries), point-of-
sale (POS) systems, and self-checkout systems (which allow retail store customers to scan their
purchases and pay for them without a salesclerk) in retail stores and other public locations.
Society has reaped many benefits from using computers. A user is anyone who communicates with a
computer or utilizes the information it generates. Both business and home users can make well-informed
decisions because they instantly access information from anywhere in the world. Students, another type
• Speed: When data, instructions, and information flow along with electronic circuits in a computer, they
travel at incredibly fast speeds. Many computers process billions or trillions of operations in a single
second.
• Reliability: The electronic components in modern computers are dependable and reliable because they
• Consistency: Given the same input and processes, a computer will consistently produce the same
results. Computers generate error-free results, provided the information is correct, and the instructions
work.
• Storage: Computers store enormous amounts of data and make this data available for processing
anytime needed.
• Communications: Most computers today can communicate with other computers, often wirelessly.
The labor force, health risks, and the impact on the environment.
• Violation of Privacy: Personal and confidential records stored on computers were not protected
adequately in many instances. Individuals have found their privacy violated, and identities were stolen.
• Public Safety: Adults, teens, and children around the world are using computers to share their photos,
videos, journals, music, and other personal information publicly. Some of these unsuspecting, innocent
• Impact on Labour Force: Although computers have improved productivity and created an entire industry
with hundreds of thousands of new jobs, millions of employees' skills have been replaced by computers.
Thus, workers must keep their education up-to-date. A separate impact on the labor force is that some
companies outsource jobs to foreign countries instead of keeping their homeland labor force employed.
• Health Risks: Prolonged or improper computer use can lead to health injuries or disorders. Computer
users can protect themselves from health risks through proper workplace design, good posture while at
the computer, and appropriately spaced work breaks. Two behavioral health risks are computer addiction
and technology overload. Computer addiction occurs when someone becomes obsessed with using a
computer. Individuals suffering from technology overload feel distressed when deprived of computers and
mobile devices.
• Impact on Environment: Computer manufacturing processes and computer waste are depleting natural
resources and polluting the environment. Green computing involves reducing the electricity consumed
and environmental destruction generated when using a computer. Strategies that support green
computing in clued recycling, regulating manufacturing processes, extending the life of computers, and