ENGINEERING DEPARTMENT

The engineering department at Radisson works to ensure efficient power supply to the entire property.
It handles the centralized air conditioning plant, water purifying plant, power-backup plant, steam
boilers, and fire-fighting mechanism for the entire premise. It caters to all the complaints related to
these –coming from the guests and other departments as well. The department prepares its detailed
cost-sheet, budgets, electricity consumption records etc. Additionally, the painting and decoration of
the property is also handled by this department only.

II. FINANCE DEPARTMENT

The finance department is the core of all departments. From budgeting & forecasting to cost
controlling, to inviting quotations, to entering into supply contracts with the vendors, to maintaining
books of accounts, to filing of returns, to managing working capital, to approving indirect expenses, to
preparing the revenue model - this department handles it all. The various other functional departments
depend on the Finance department to get approval and sanctions for their respective requirements.
The hierarchy of the positions in Finance department goes as under:
Finance Controller

Manager – Finance

Dy. Manager - Finance

Assistant Credit

Food& Beverage Controller

Assistant Accounts Manager

Cashier

Purchase Executive

Store Incharge
SWOT Analysis of the Radisson Hotel, Varanasi
Every organization has its own way of dealing for achieving success in future. As I had gone
under training for six months in a hotel called Radisson rated as a 5 star hotel. During my
training phase, I was somehow familiar with the internal and external environment as an
important part of the strategic planning process of the hotel. Usually internal is classified as S
= Strength and W = Weakness, and External to the organization can be classified as O =
Opportunities and T = Threats. Due to SWOT analysis a organization is much capable in
functioning smoothly.
Somehow the SWOT analysis provides information that is helpful in matching the
organizations resources and capabilities to those competitive environment in which it
operates, as it is instrumental in strategy formulation and selection.
The SWOT analyses of the hotel Radisson are listed as follows:
Strength
 Brand name of Carlson
 24*7 hrs. service to the guest
 Location situated in the center heart of the city
 High standard and luxurious amenities and accessories
 Good reputation and meeting the expectation among the customer

Weakness
 Political Instability
 Lack of employee and the educational qualification
 Lack of equipment like trolley, chemicals, machines etc.
 Lack in refreshing environment

Opportunities
 New outlets such as Coffee Shop, terrace garden in the new wing
 Event organizing
 Appointing trainees from different institutes
 Adopting new and fast technologies
 Service rapidly increasing for the guest

Threads
 Political and Economic instability of the country
 Union interruption in different functions
 High competitive market
 CHAPTER: 2

TRAINING & DEVOLOPMENT