ISO Level 1 Auditing Accomplishment Report

Republic of the Philippines
Department of Education
Region IV-A
CALABARZON
Division of Rizal
BENJAMIN B. ESGUERRA MEMORIAL NATIONAL HIGH SCHOOL
ACCOMPLISHMENT REPORT
November 4, 2019, was a very memorable, exciting and stressful for all the BBEMNHS ISO
Process Owners. For it was the First day or the Stage 1 Audit by the Third Party Audit Team –
CERTIFICATION PARTNER GLOBAL (CPG) headed by MR. LEO SALANO as the Audit team Leader.
The activity started at 9:00 in the morning with an Opening Program. During the program, Mr.
Salano explained to the group what are things to be asked and looked for during the audit and also the
Methods of auditing. And if time permits the Auditing Team will visit the offices. But according to Mr
Salano, it will never be a stressful but “Sress Free” day to all of us.
At exactly 9:30 Auditing started and here are the findings. The UNOFFICIAL RESULT of the Audit
of BBEMNHS:
Finding
Standard AREA
Classification STATEMENT OF FINDINGS
Clause AUDITED
(P/NC/I/O)
Observation 1. Monitoring process needed for the
identification of internal and external issues
Context of 2. State the exact source of issues identified.
4.0
Organization
Positive 1. Commitment evidenced thru presented

Observation Quality Manual
2. Implementation date needed when the
5.0 Leadership QMS is established (Quality Manual has no
effectivity date).
3. Review statement pertaining to Customer
Focus
Observation 1. Review Risk Management Plan sited in the
Quality Manual. (registered is the Risk
Management Guidelines).
2. Review and monitoring of identified risks
Improvement must be stated as well in the process.
6.0 Planning
3. Site reference used in defining quality
objectives.
4. Planning of change process is suggested
to be defined clearly how it is being implied
in the QMS.
7.0 Support HR
Observation 1. Document means and ways for monitoring
the PRC license of teachers and other
personnel with required eligibilities.
Observation Training Development

Improvement 1. Establish a procedure for Teacher
Induction Program.
2. Suggest creating a monitoring tool for all
the trainings identified through e-SAT.
Highway 2000, Brgy. Sta. Ana, Taytay, Rizal/Tel. Nos.: 664-8528/Email Address: bbesguerramnhs@yahoo.com
QMS-QF 001 Rev. No. 00

Region IV-A
CALABARZON
Division of Rizal
Building/Maintenance
Improvement 1. May consider including the emergency light
and fire distinguisher on the list need to be
needed to be check
Observation 2. May specify the issue or problem each item
on accomplishment
3. Need to utilize the accomplishment report
in time established either monthly
DCC
1. Clearly determine that 2 copies were
provided one for master & controlled
Observation 2. Determine the number of days for
registration up to approval for traceability
3. Clearly identify the process of accepting
external forms.
4. Must identify all the external documents/
forms and update the master list.
5. Include the retention period on the
procedure established.
Security
1. May consider having telephone in the
security
Improvement 2. Incorporate the policy related on incident
report
3. May consider establish poster in order to
estate all the rules and regulations of
school
8.0 Operation Waste Management
Improvement 1. Suggest inclusion of qualifications for
committee members
2. Suggest definition of responsibilities for
each member
3. Timeframe of when the garbage is carried
out in a day is also suggested in the
process
POD
Improvement 1. Take note on the School Rules and
Regulation Agreement Form (tagalog in
Actual)
2. Review applicability of Counselling /
Counsellor in the process.
3. Review scope coverage of the procedure
against the actual practice of the office.
Library
1. Suggest inclusion of daily maintenance

process in the scope of procedure,
Improvement including how to handle returned damage
books.
2. Receiving process record must at least be
provided in the process.
3. Suggest statement of when inventory is

Region IV-A
CALABARZON
Division of Rizal
done during the year.
EPO
1. Emergency Management Plan Process
Observation and Emergency Management Plan noted
with the same document code (EPO-QP-
001).
2. Need to document the Prevention /
Mitigation process procedure in detail.
Improvement 3. Best to include violence in the list of
Disaster Incident Report form since there is
also an established procedure for the said
type of incident.
Quality Instruction & Curriculum Supervision

Observation 1. To include in the established procedure
DLP submission applicable for newly hired
personnel.
2. To document a general information for the
grading system of students aligned with the
K12 curriculum of DepEd.
Awards and Recognition for Teachers and

Students
Improvement 1. Consider formalizing the established
guideline for various awards and
recognition programmes through
registering the presented document in the
DCC.
Guidance
Observation 1. Include in the established procedure the
process of submission for career guidance
program monitoring form.
2. To include the assessment as part of initial
process to be conducted prior intervention
of student.
3. Need to provide process of outsourcing
guidance counsellor since it is a regulatory
requirement of DEPED. Consider
prioritizing the said vacant position.
Students / PTA Affairs

Observation 1. To include sponsorship, partnership and
linkages process in the established
procedure.
Clinic
Observation 1. Need to update the BLS training to teacher
clinicians.
2. Storage and Sterilization procedure should
only entail the process of disinfection for all
medical instruments and equipment.
Improvement 3. Best to establish a calendar of activities for
all healthcare related programs.

Region IV-A
CALABARZON
Division of Rizal
Canteen & Home Economics

Observation 1. SPECIFY THE REQUIREMENTS DURING
HIRING PROCESS and GUIDELINES IN
CONDUCTING ORIENTATION
Property Custodian
Improvement 1. May consider modifying the forms
established
2. May consider requiring each supplier to
submit the following permits and licenses
3. May consider including the company name
of supplier in the canvassing
4. Must ensure all the inventory tag
Registrar
Observation 1. Need authorization letter for the request of
forms/documents
2. Tabulation report for the customer survey
is needed
3. Lock of the cabinet where files are stored is
also needed
Admin & Finance

Improvement 1. May modify the procedures to determine
the time of submission of reports such
monthly & semi annual
Analysis and Evaluation
Observation 1. Need to review the application of analysis
and evaluation stated in the manual. (QMS
Performance must be included)
9.0
Evaluation
IQA
Observation 1. State minimal requirement of frequency of
audit in the established process.
1. Need to establish process in handling non-
Observation conformity and corrective action.
10.0 Improvement 2. Review continual improvement processes
referred in the quality manual.
Stage 2 is scheduled November 29, 2019, Friday.
Prepared and submitted by:
MRS. CEMONETH M. ANDRES

BBEMNHS DCC
Noted by:

Region IV-A
CALABARZON
Division of Rizal
REBECCA F. AVERION, Ph.D.

Principal II
ACCOMPLISHMENT REPORT
Audit refers to an official inspection of an organization’s accounts, typically by an independent

body. BBEMNHS conducted ISO Audit seminar dated October 1-2, 2019 for all qualified auditors. The
evaluation of the knowledge gained by these auditors took place last October 28, 2019 with the two well
equipped Auditors who took time to scrutinize the processes, they were of course our ever supportive
consultant Ms. Mel Paragas and Mr Jom Targa.
Mock Audit with the different offices was conducted at BBEMNHS Conference Hall, from 8 in the
morning until 5 in the afternoon. Offices that were audited:
DCC – Complete fill up of the Document Control Notice

Once finalize stamp
CUR – Prepare an Organizational Chart for Quality Instruction and Curriculum Supervision
Structure
TAD – Don’t present unregistered forms

Prepare SLAC/TRAINING Program
Suggest to have an actual development
Plan to conduct an overall list of seminars attended by teachers
Revise Objective on the Action Plan
EPO – Indicate who prepared the different forms ( Internal )
SAS – Inspection of belongings must be define

Prepare guidelines for Visitor’s Pass
Visitors’ Feedback form must be concise
Carrying deadly weapon must be define
Incident report for visitors must be define
Create process for prohibited items.
GUI – Create an Attendance Sheet for the Intervention Program

Improve Risk Assessment
Anecdotal Record
Revise the Action Plan
CLI – Update qualification for Clinician (Training) include in plan and program
Create organizational Chart
First Aide training requirement
Strictly availability of DOH memo (deputized) clinician.
BMO – Need On Call Contractual Maintenance Technician

Follow up of request for maintenance technician
BMO Request should review thru Action Taken and Comments c/o the
Process owner
Update Quality Objectives and Planning
Once finalize, requires to approve Risk Assessment Plan

Region IV-A
CALABARZON
Division of Rizal
REG – Risk Assessment needed to be reviewed (Prepared and Approved by)

Plan & Programs based from GANTT Chart
Masterlist of Forms (Records/Guidelines – SF2, SF5, SF 9, SF 10 and SF 6)
Needed compeled records (documents/forms from DepEd)
Maintaining pertinent records and forms
Organizational chart
SPA – All needed documents and attachments should be available
HRO – Vension Control should be Version Control

Table should be properly aligned
POD – Provide added value/training/seminar awareness related to behavior

Needs updated student’s handbook as per reference
1st Offense to discussed thru Verbal warning instead of written warning
CHE – Add another scope

Separate objectives for Canteen Action Plan
: Eating habits
: Efficient management
ARO – Include Organizational chart

Prepare an Action Plan for Teachers
Include the process of evaluation/selection as per DepEd Order

BBEMNHS DCC
Noted by:

Principal II

Region IV-A
CALABARZON
Division of Rizal
NARRATIVE AND PICTORIAL
Audit refers to an official inspection of an organization’s accounts, typically by an independent

body. BBEMNHS conducted ISO Audit seminar dated October 1-2, 2019 for all qualified auditors. The
evaluation of the knowledge gained by these auditors took place last October 28, 2019 with the two well
equipped Auditors who took time to scrutinize the processes, they were of course our ever supportive
consultant Ms. Mel Paragas and Mr Jom Targa at Benjamin B. Esguerra Memorial National High School
Conference Hall.
Audit Program started at 8:00 in the morning with a short Opening Program. Audit Proper followed
afterwards and ended at 5:00 in the afternoon.
DCC members Mrs Cemoneth M.

Andres and Ms Gladys I. Arguelles
QMS-QF 001 Mock audit with Mr Jom Rev.
Targa.
No. 00
Region IV-A
CALABARZON
Division of Rizal
The Registrars ( REG ) had their

site visit by Mr Targa at their
office. Documents are well
arranged and are indexed.

Region IV-A
CALABARZON
Division of Rizal

Region IV-A
CALABARZON
Division of Rizal
Teachers In-Charge of the Clinic Mrs J

Villaflores, Mrs Janaya Faye Pare and Ms
Maureen Garcia were checked and
visited by Sr Jom. He personally
inspected the School’s Clinic and gave
suggestions for improvement.
ARO Group was audited by Mr

Jom Targa while the Guidance
Coordinators were audited by
Ms Mel Paragas.

Region IV-A
CALABARZON
Division of Rizal

BBEMNHS DCC
Noted by:

Principal II

ISO Level 1 Auditing Accomplishment Report

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Republic of the Philippines

Positive 1. Commitment evidenced thru presented

Observation Training Development

QMS-QF 001 Rev. No. 00

1. Suggest inclusion of daily maintenance

QMS-QF 001 Rev. No. 00

done during the year.

Quality Instruction & Curriculum Supervision

Awards and Recognition for Teachers and

Students / PTA Affairs

QMS-QF 001 Rev. No. 00

Canteen & Home Economics

Admin & Finance

Stage 2 is scheduled November 29, 2019, Friday.

Prepared and submitted by:

MRS. CEMONETH M. ANDRES

QMS-QF 001 Rev. No. 00

REBECCA F. AVERION, Ph.D.

Audit refers to an official inspection of an organization’s accounts, typically by an independent

DCC – Complete fill up of the Document Control Notice

TAD – Don’t present unregistered forms

EPO – Indicate who prepared the different forms ( Internal )

SAS – Inspection of belongings must be define

GUI – Create an Attendance Sheet for the Intervention Program

BMO – Need On Call Contractual Maintenance Technician

QMS-QF 001 Rev. No. 00

REG – Risk Assessment needed to be reviewed (Prepared and Approved by)

SPA – All needed documents and attachments should be available

HRO – Vension Control should be Version Control

POD – Provide added value/training/seminar awareness related to behavior

CHE – Add another scope

ARO – Include Organizational chart

Prepared and submitted by:

MRS. CEMONETH M. ANDRES

REBECCA F. AVERION, Ph.D.

QMS-QF 001 Rev. No. 00

NARRATIVE AND PICTORIAL

Audit refers to an official inspection of an organization’s accounts, typically by an independent

DCC members Mrs Cemoneth M.

The Registrars ( REG ) had their

QMS-QF 001 Rev. No. 00

QMS-QF 001 Rev. No. 00

Teachers In-Charge of the Clinic Mrs J

ARO Group was audited by Mr

Prepared and submitted by:

QMS-QF 001 Rev. No. 00

MRS. CEMONETH M. ANDRES

REBECCA F. AVERION, Ph.D.

QMS-QF 001 Rev. No. 00

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