One Site Solution (OSD) is an engineering information portal for TSD products, it is a new database sever integrated

with SES and KB sites, which powered by Tablet/Smart Device/ARVR WW Services team
Service Engineering Support (SES): Service BOM, Substitution, ECN, Parts picture, Product warranty, PCBA
BOM and Engineering documents…
Knowledge Base (KB): TSD product information, image, technical material, service training files or video,
technical bulletin, Software tool and manual, etc.

OSD：https://osd.lenovo.com/portal/index
|-SES: https://osd.lenovo.com/ses/main
|-KB: https://osd.lenovo.com/kb/index
Q1: How to get an OSD account?
A: Login the link below and register your ID quickly
https://osd.lenovo.com/portal/signup

Q2: Support and feedback?

A: Send email to SVCTES@LENOVO.COM OR login feedback link:
https://osd.lenovo.com/portal/feedback

Sub-System Key Function Description Location Video

Sample PN: 5B28C16898

FRU part photo,

Part Lookup specification and Demo
BOM related

Sample SN: HA14T5QV

Service BOM by
SN, part list and
Service BOM-by SN Demo
machine

SES information

Sample MTM: ZA5T0374SE

Service BOM by
Service BOM-by MTM machine PN, part Demo
list information

Get service BOM Sample Model: TB-X306

Service BOM-by Model Demo
base on the model
 name

Sample PN: 5B28C16560

Substitute part
FRU Substitute lookup for FRU Demo
part

Sample SN: HA10GQ9B

Product warranty
Warranty information Demo
lookup

Sample PN: 5B28C17501

FRU mother board

PCBA BOM component level Demo
BOM

Sample Keyword: TB-X306

Product
schematics, Whole
unit CAD,
Engineering Document Demo
component
layout…
engineering file

Android and all For Android: 801LV image for example

KB Product Image other TSD products Demo
image download
 Sample for Non-Android Image (product folder): CT-X636F

For Android OS only: PB2-650Y for example

Google account
FRP package clear image Demo
package

For Android OS only:

Single Android
Image Flash Tool Demo
image tool solution

For Android OS only:

Single Android SN
SN Re-Write Tool Demo
re-write solution

Sample Model: A1000

All android tablet
Product Information product repair
Demo
@Android Tablet technical
information

All ARVR product Sample Model: ThinkReality A6

Product Information
repair technical Demo
@ARVR
information
 Sample Model: CT-X636F

All chrome book

Product Information product repair
Demo
@Chrome Book technical
information

Sample Model: CD-17302F

All google assistant

Product Information product repair
Demo
@Google Assistant technical
information

Sample Model: CD-18781Y

All smart device

Product Information product repair
Demo
@Smart Device technical
information

Sample Model: YB-J912

All windows tablet

Product Information product repair
Demo
@Windows Tablet technical
information

All formal released Sample Year: 2020

Technical Bulletin Demo
technical bulletins
Universal Solution

All miscellaneous
solution upload to Demo
this folder

Cloud disk solution

for all users,
Public Area temporary file Demo
upload and share
to others