Teamwork

Teamwork is one of the most important attributes for

organizational success. It has been observed that in the absence of teamwork, the team failed to do
their best. Teamwork can increase productivity. The best skills of every team member
can be used to a maximum, and therefore no compromise to productivity when teamwork. Team
members can also learn from one for each other's sake. This is one of the factors that points to that
Team spirit is important for producing a quality police officer.

Talent Enhancement

One of the contributing factors to service excellence and organizations are the talents of employees
and members of the PDRM. For producing great organizations, senior and low-level employees
capable and well-equipped police are needed. Power high creativity and innovation are required to
provide the service the best. Therefore, it is very important to constantly improve knowledge and
ability to perform tasks in line with current needs.

Kemahiran kendiri polis

Empathy

Ability to understand other people's feelings and also to be capable

to share those feelings that they can bring a deeper appreciation of what is going on
other people. The people who came to ask for the assistance of the police were spared
will feel like they can understand the issues they are facing.

Love you

Love comes after empathy. Empathy is understanding others' feelings then love means
turning that understanding into one action. For example, a police officer who can understand the
feelings of a complainant and him will try to help the complainant resolve the problem.

Non-verbal communication

Nonverbal communication means messages sent through

Voice tones, facel expressions, sign language often carry that meaning
much heavier in our orders than words we use. Sometimes even without a conversation
but nonverbal communication can mean something too. Then nonverbal communication delivery also
needs to be careful for avoiding misunderstandings.

4. Active hearing

In this police profession, most situations involve individuals want to hear what problem they are
having. Active listening meaning to interpret and understand the needs of others within
conversation. A police officer is a person who cares and listens the problems of society carefully.

5. Adaptation

Working in the field of law enforcement will in the face of so many unexpected incidents, the police
have to adjust to overcome the challenges that may arise. Power a police officer's self-esteem is high
and he can handle anything critical situation. Police also need to be able to work under the pressure
Height.
6. Build relationships

As we all know, the police have to deal with that community is made up of different layers and
backgrounds have their own wants and needs then as a police officer must be able to establish
relationships with these individuals for. This requires good communication skills.

7. Critical thinking and observation

Police work has to deal with various challenges that are not decisive and no routine work in law
enforcement. Police must be able to evaluate and analyze information, facts and facts fast and
efficient observation, so that they can make wise and accurate decision. Critical thinking is important
for resolve problems and conflicts. Sharp observation is required by officers / police personnel to
visually see the situation, and emotional fast. The officer / police officer must be oriented
details so that they can observe and identify even small but important details.

8. Conflict Resolution

Resolving conflicts is one of the tasks you cannot do separated from the duties of officers / police
where they need to be have the ability to resolve conflicts quickly and calmly. In addition, the police
officer / staff should also be able to resolve conflict wisely and justly.

9. Work / Life balance

Police job is also associated with shif job, working hours length, insufficient time and high work
pressure both physical and mental health need to be balanced. Therefore, the police must find ways
to reduce stress at home or at home work. For example, go on vacation and relax with your family to
relax rather than complicated routine work. The well-being of a police officer is essential be
emphasized in order to provide the best service society and the State.

Semangat setia kawan

1) Organizational Esprit de Corps

Esprit de corps organization refers to the extent to which an individual is passionately sharing values
and goals with someone the organization they belong to. Establishment of esprit de corps in rank
organizations influence employee perceptions of leadership, openness communication within the
organization, trust and image of the organization public eye.

2) Groupwork Esprit de Corps

  The group work esprit de corps refers to the extent to which a person is individuals passionately
share values and goals with members others in departments, groups, and sub units within the same
organization. Esprit de corps in group work is influenced by complexity
assignments, communication among group members, group size, and
background equations and skills (Boyt, et al., 2005).

3) Professional Esprit de Corps

Esprit de corps professional refers to the extent to which an individual is share the ideal and common
feelings with colleagues. Individual is bound and united by the same prefesion identity. Esprit de corps
professional is also the result of professional socialization and identity professional through formal
training (Boyt, et al., 2005) such as basic police training that establishes the identity of the police
profession into the individual.