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CONTENTS
HOME
INDEX
THEORETICAL FRAMEWORK
DERETMINE GOALS AND OBJECTIVES.
ESTABLISH THE REQUIREMENTS FOR ESTABLISHING THE
PREVENTIVE MAINTENANCE.

a) machinery and equipment to include.

b) operation included air.

c) additional disciplines and preventive maintenance program.

Planning for the implementation of Maintenance (work order)

Measurement of preventive maintenance.
Preventive maintenance procedures software and hardware.
Hardware and software inventory (checklist)
Back up plan. Document.
Enlistment of equipment. transfer and monitoring.
Performance test.
Disassemble and assemble equipment:

a. Determine the most organized of maintaining equipment.

b. Techniques for disassembly and assembly of computer

equipment.

Software installation (if the situation requires it).

Final performance test.

Terms of delivery and associated costs.
Guarantee policies.
Glossary of terms related to maintenance.
Conclusions.

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THEORETICAL FRAMEWORK
The world of technology advances by leaps and bounds, so much so that it
is correct to say that a PC made yesterday is obsolete, is why it is so
important update in this area.

This manual will provide a better service to all staff, in addition to being
able to offer good training, as well as preventive maintenance to interpret
the best solutions and problems of the PC `S originating from the different
components that exist in them.

If there is no proper preventive maintenance of computer equipment is

possible that these behaviors begin to be irritable and unstable becoming
more likely to suffer long term damage.

PC preventive maintenance done regularly can help extend the life of a PC

than to keep operating properly for longer periods of time, avoiding a PC
repair which is more expensive.

For this reason, this manual you will find computer maintenance
procedures for proper preventive maintenance for computers and their
components.

"WITH TECHNOLOGY DESIGNED FOR EVEN BEING IN THIS LIFE YOU

FEEL MORE ADELANTE.GRACIAS VA MAY SHOW THEIR INNOVATIONS
TODAY AND NOW IS THE FUTURE ...."

GENERAL PURPOSE
Perform a manual as a reference for implementing preventive
maintenance courses PC `S, which allows training of theoretical and
practical way to staff as required.

SPECIFIC OBJECTIVES
Knowing the architecture of computer equipment.
Differentiate existing hardware configurations.
Know and use tools and materials used in the support area for
preventive maintenance.
Learning to perform maintenance of PC `S by the sequence of
specific steps.

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GOALS
Our main goal is to enable the user to find quick solutions to their
problems with the PC `s.
The maintenance process is suitable and completed in full
successfully.

PREVENTIVE MAINTENANCE
REQUIREMENTS.
a. Machinery and equipment included.

1. Flathead screwdriver and Philips (or cross)

These screwdrivers are used to remove the screws holding the outer set that
covers and protects the CPU (Cabinet) within the CPU there are some
components that needs to be extracted with the help of a screwdriver.

2. Wrist strap

As is well known by those who are knowledgeable about computer

hardware maintenance, know that it is necessary to discharge the static
electricity before touching any internal part of the CPU, either: a chip, a
microprocessor or a card, since they are very delicate and sensitive to
physical damage.

The wristband works as follows: Apparently it is a ordinary bracelet, which is

made of a material that conducts electricity and has a small metal that
makes contact with the skin of the hand that grabs once you connected a
cable that spiral about 80 cm which is connected to earth ground socket or
chassis of the PC.

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 3. Nose pliers

Commonly used to remove the jumper from the hard disks or CD-ROM
when there was the need to configure the computer can recognize.

4. ISOPROPYL ALCOHOL

Within the computer is the most important liquid for cleaning card
equipment (computers, printers, monitors, etc..) Is a compound which dries
too quickly which helps make a more efficient job.

Is an alcohol that removes the fat with ease by which offers a great security
to Introduction.

5. Blower

This will help us to blow the dust that is difficult to make slots and other
small parts.

Frotex Cream

This substance allows us to better clean the frame of our computer.

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Brush

It is very useful for cleaning a dusty pieces q

Tweezers

These help to have a better range of small parts that tend to fall

They are also very useful for cutting wire

Bayetilla

Used to clean the chassis and several parts of our computer

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Draft

This is done to remove dirt and sulfation that contacts are made in the
reports.

AREA OF OPERATION TO INCLUDE.

We define our area of operation to workplace: what is important for the
proper conduct of maintenance, is to find a clear area, free of food with
proper signage and in a place free from noise or anything that might
disrupt the work.

PLANNING FOR THE

IMPLEMENTATION OF
MAINTENANCE.
1. First of all we must enter our computer's BIOS and check that it is
operating.

2. Following this we turn off our computer.

Following instructions before using the following steps

Perform all cleaning tasks on a well-lit table.

Never use a vacuum cleaner to clean the case, because we might

accidentally suck small items such as jumpers or connectors.

Once you've unplugged and before putting his hand to anything,

touch the metal part of it at least 15 sec. This is to prevent static
electricity damage your any components when handling it.

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 Look closely at how things are and where you work or are going to
disarm cable or unplugging. Disassemble and disconnect only those
components that you can put back into its original position.

Almost all the components fit one way but not always the case. Ojo!
When you disconnect or connect any piece does not use brute force
and that everything is made to fit perfectly if you need it, you could
break it or bend it. Definitely do not force it if it comes.

Try not to touch too chips grips parts because you could burn them
or damaging them.

If after cleaning does not work, do not despair and then reconnecting
everything and reconnect it, you might have been something wrong
connected.

3. Once our computer is off, proceed to disconnect the outer parts of

our computer such as the power source PS2 ports (where you connect
the mouse and keyboard), USB ports, and cable from the monitor.

4. Once we find q external cables disconnected proceed to remove the

side cover of our chassis with a Phillips screwdriver, do not excessive
force to remove the top of the central unit. Make an analysis of how
it is adjusted in such a way as not to run risks of damage on any item.

You arrange the parts as to be des amblando and be careful with

the screws.

5. The next thing arem will disconnect power to the moderthboard and
other components and got from the tower and we will clean this.

Cleaning the power supply is very simple and if we have a blow job
will be shortened to less than 2 minutes. Basically you have to do is
clean the supply fan with a brush, clean all components with the
brush and the blower.

6. When we disconnected the power supply and may have made their
respective cleaning buses proceed to disconnect the data or SATAS
moderthboard and internal devices.

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7. Now we get reports from their respective socket. removing their safe

We already have the memory in our hands and we will clean the
contacts with the eraser. This is done to remove dirt and sulfation
that form on the contacts of this component.
Once that is done, clean up the excess rubber with a brush trying not
to touch or bend long the memory chips as it could get damage. And
leave the memories in an antistatic bag.

8. Then clean all expansion cards such as network cards, sound, modem,
video or anything else connected to an expansion slot. We must
remove the card and clean the contacts with the eraser as we did
with the memory cleaning up after a brush with the remains.

9. Now remove the sink q protects the processor to make cleaning your
fan must take great care when removing to avoid damaging their
insurance as they are very difficult to get replacement must also
remove the processor and put it in an antistatic bag, trying not to
touch their logical parts to avoid damage.

10. We will continue with input devices and storage, which is removed
arem with a Phillips screwdriver, try not to hit and left in a safe place.
remember that the CD ROM, floppy is removed out of the chassis
while the hard drives are removed from the inside of the chassis.

And the clean up if they need it

11. Once found and removed all cables, cards. heatsinks and
motherboard devices that will be cleaned with a brush to remove
dust carefully to do no harm to it.

12. The next thing we will do is to reconnect everything.

13. When connected everything within our frame what we do is clean
the outside with cold cream also can be cleaned with soap it is

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 important to remove dust and give a better appearance and dry
with the dry bayetilla. And finally, what we do is to plug our
computer correctly, connect the rear and proceed to turn it on and
check operation.

MEASUREMENT OF PREVENTIVE
MAINTENANCE.
PC PROBLEM ESTIMATED DELIVERY
TYPE DESCRIPTION DATE DATE

TRANSPORTATION EQUIPMENT READINESS

NAME
COMPANY
DATE
MONITOR MODEL SERIAL STATE

CPU MODEL SERIAL STATE

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MOUSE MODEL SERIAL STATE

KEYBOARD MODEL SERIAL STATE

SPEAKERS MODEL SERIAL STATE

WHO RECEIVES NAME

DELIVERY DATE

SIGNATURE
CC

BACK UP PLAN
It is recommended before starting the maintenance, development of
a back up in a more specific definition is: keep all important files in a
folder, to avoid running the risk of users losing vital information.

Software maintenance procedures

To make a good blanketing the software is necessary to follow the

following rules:

Always have updated antivirus

Check that all devices are working properly
Disk Cleanup
Cleaning and maintenance of Internet Explorer
Clean Windows Startup
Virus Removal
Maintaining and cleaning the Windows registry

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 Defragmentation of the hard disk

Always have updated antivirus

Having an antivirus is essential if we are connected to the Internet, a good

antivirus is not too expensive, is available to most users, and all antivirus is
updated regularly and automatically without us having to do anything
anyway if not have the money to buy an antivirus you can use the online
antivirus.

Check that all devices are working properly

It is very important to check that all the devices you have installed on your
PC or computer running smoothly and that does not conflict with the
operating system or other hardware devices, if not very likely that
continually have problems, things not work, blue screens, unexpected
reboots, programs not running, and much more.

Disk Cleanup

It is very important to have the hard drive clean of trash and old files you
no longer use our computer, so fundamental is regularly free space on your
hard disk, deleting unnecessary files, temporary, etc.

Cleaning and maintenance of Internet Explorer

To clean the Internet Explorer the process is very simple, just open the
Explorer select Tools and then Internet Options select the General tab here
we will find several options, we execute are:

- Delete Cookies
- Delete Files
- Clear History

Cleaning and Windows startup configuration

If we consider that a computer works similarly to a car is obvious that when

starting the vehicle, this function will be easier, the fewer elements have to
load at startup. Imagine starting the vehicle with the lights on, radio
playing, the windows running, clean work, with all this work to be
performed by the battery or motor vehicle is higher than if we put in males
without these elements are functioning . Well, something similar happens in

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Windows, sometimes when we start the computer has to start or run so
many things that it takes a long time, it becomes slow and unstable.

Virus Removal

On many occasions when we are sailing, we are forced to download

spyware and cookies to access the web site content. Many of those files
though seemingly innocent, are doing that we left traces of our online
activities, so it is advisable to clean your PC or computer regularly for all this
crap computer.

Maintaining and cleaning the

Windows registry
Every time you install, uninstall a program, modify something in the
configuration of your PC you create a key in the Windows Registry, over
time this record is full of invalid keys, old programs and settings that are
good for nothing, just to hinder the operation of the computer, so it is highly
advisable that regularly do a registry clean to remove all the invalid or
useless keys, that all they do is clog and cause errors.

Defragmentation of the hard disk

Computers and other machines need regular tuning, one of the tools that
Windows provides us with the hard disk defragmentation, Our hard disk is
formed by cluster, small sections on the hard disk where the information will
be saved, We daily work installing and uninstalling other programs that you
no longer use or have become irrelevant, which we leave empty cluster,
when you install a program that searches the hard disk sectors which are
empty, what usually happens is that the program is installed on the first to
find and if everything fits in a sector or cluster, install the other files in
another, which have a program associated with files scattered across your
hard drive. With defragmentation what we get is to reunite or merge all
files for a program in the same sector, this will save mistakes and make your
computer faster.

HARDWARE
INVENTORY

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Input Devices:
Keyboard
Mouse
Storage:
IDE Controller
Controller SCSI / RAID
Floppy 3 1 / 2
Hard Drive
Optical reader
State of SMART hard drives

BIOS Properties:
Seller
Version
Departure Date
Size
Boot Devices
CPU Properties:
Processor Type
CPU Alias
CPU Stepping
(CPUID) CPU Name
(CPUID) Review

CPU Speed:
Processor Clock Speed
CPU multiplier
CPU FSB
Memory Bus
CPU Cache:
L1 Code Cache
L1 Data Cache
L2 cache
Motherboard Properties:
Motherboard Identification

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Motherboard Name

RAM Memory

1. Form

Size
mark
Reference
2. Form

Size
mark
Reference

SOFTWARE INVENTORY
Computer:
Operating System
Operating System Service Pack
DirectX
System Name
Username

Backup plan document

How to install Microsoft Office 2007 on Windows Vista

1. First, insert the installation CD Office Home and Student 2007 on

DVD or CD.
2. Now click the right mouse button Start

3. Then double click on the DVD or CD drive and double click the
setup.exe file.

The window User Account Control. Click Continue.

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 1. To install the program, there are two options: "Install Microsoft Office
with a product key" and "Install Microsoft Office without product key
o Install Microsoft Office with a product key
Enter the product key of 25 digits in the blank. You can find
this key on the CD case, the certificate of authenticity on the
package label or in the confirmation email. Once written the
key, if it is valid, a check mark will appear green. Then click
Continue.
o Install Microsoft Office without the product key
Leave field blank where you enter the password and click
Continue.

A message which will warn you that you can use the program a
limited number of times. Click No.

Now read the license terms for Microsoft software. Click I accept the terms
of the contract and then continued

In the window Select the installation you want, select the Install Now
option.

You will then see the Installation Progress window.

3. Once installation is complete, click Close.

Performance Test

The performance test is carried dare PERFORMANCE TEST program

is installed on the computer and serves ara determine the
performance of the PC. This is recommended to do so on two
occasions, prior to software maintenance, and then again after you
have made This software maintenance in order to determine which
state was the PC and see if the yield is higher after making software.

DISARMAMENT AND ASSEMBLY

OF THE EQUIPMENT.
Each professional and governed by rules, but regardless of these rules each
work as you see fit but here are some tips you damo when performing
maintenance.

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DISASSEMBLY AND ASSEMBLY
TECHNIQUES OF COMPUTER:
enlisting the workplace
to enlist the machine that will do the maintenance.
enlist the tools.
leave the unit off resting for 1 hour before at least.
remove the units.
clean the body.
reassembling the machine.
machine check to determine that all components are working
properly.

SOFTWARE INSTALLATION:
The installation of computer programs (software) is the process by which
new programs are transferred to a computer and, possibly, set to be used
for the purpose for which they were developed. A program goes through
different stages of development during its lifetime:

1. Development: Every programmer needs the program installed, but

with the tools, source codes, databases and so on., To modify the
program.
2. Proof: Before delivery to the user, the software must be tested. This is
done in case of complex software in a facility ad hoc .
3. Production: For use by the end user.

In each of these phases of the installation with different objectives.

One must understand that in Castilian program serves to indicate both a

script or executable file, such as tar , as a set of files that serve a common
purpose, such as OpenOffice.org . So we will use the neologism software
computer programs .

FINAL PERFORMANCE TEST

It means using performance test program again to determine the machine
performance is acquired in May when the maintenance began.

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CONDITIONS OF DELIVERY AND
ASSOCIATED COSTS:
1. The preventive and corrective maintenance of computers, according
to the contract, refers to:

o External cleaning of equipment: CPU, keyboard, mouse,

monitor, printer
o General configuration of the BIOS and operating system
o Hard disk fragmentation
o Physical Review Team and review software (client software
license)
o Virus Removal & up-date BIOS and drivers via the Internet
o Elimination of unnecessary temporary files
o Computer Systems Consulting
o Assessments for insurance companies
o Installation and configuration of parts and pieces (the
customer pays only part)
o Internet settings, email, intranet, ABA

1. The client must have all original programs and drivers for parts of the
equipment will be maintained. In some cases requires an Internet
connection to download special files. The customer must provide this
connection.

2. We we replace the status of the team (s) (with client software) to the
initial state of the operating system.
3. our technicians lifted a report with computers and equipment
schedules and physical status at the beginning of the period covered
by the contract. Only the machinery of the company / military unit
will cover technical maintenance.
4. The maintenance schedule relates to 8 + (eight) hours of technical
assistance / month, within the customer premises, in one-two visits.
5. Includes revision (not repair) of equipment such as: as scanners,
laser printers and color, Iomega, there, switch, etc.
6. In general, the contract covers the total labor for maintenance in
operational conditions of the client computers: if the customer
purchases additional parts and accessories Computers HEX, the
hands of the poor for assembly, installation and commissioning of the
same will be free.
7. Maintenance of network servers, networks under Novell,
Windows NT, Unix, Internet servers, e-mail, intranets,

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 network printers, should be considered in a separate contract.
However, Hex Computers and technicians will try to do better
integration of computer equipment for the systems to function in an
optimum way.
8. The answer can not be longer than 24 hours, within a legal business
hours of Venezuela.
9. If the client has multiple branches that are not in the Caracas
metropolitan area, consider transportation and lodging expenses for
technicians who will maintain the equipment.
10. If within the initial recruitment, the end customer wants a (s)
machine (s) replacement for the period that (s) own (s) is (are)
repaired (s), this issue will be discussed at a special rate special.
11. Under special arrangements with an additional payment to the basic
service covers the Saturday and Sunday.
12. In special cases the service response is 6 hours and / or immediate,
depending on the availability of technical personnel in the office, at
the time of service call.
13. The telephone service is considered part of the 8 hours / fixed monthly
customer must pay.
14. The service warranty covers only our computers and equipment and
parts that were surveyed at the time of commencement of the
contract. Other parts and equipment, outsourced, which are offered
by third parties will guarantee, as mutual acceptance, incorporated
into the initial contract (within 10 standard machines and / or more
than 10 machines, to pay extra $ 10.00 / machine / month.)
15. If a month is more than 8 + hours of service effective, the difference is
credited to following month, if this is covered by the contract. If you
are not covered by contract, will be charged at market price, by time
technique.
16. The machines covered by service will be reviewed and stamped by
us. If the security seal is tampered with, the equipment is out of
warranty.
17. It is considered service time 60 minutes of actual work completed at
the headquarters of the customer. Fractions of hours are added as a
fraction.
18. Technicians go to the customer site and will have free and immediate
access to computers. Any delays in repairs and service, because the
client will be considered as technical hours.
19. In some cases it is possible and necessary the presence of technicians in
a specialized rhea, this cost will be previously discussed and approved
by the client, as an extra expense.
20. The service warranty covers only the client software referred to the
Contract does not cover parts and pieces. These will be delivered and
assembled, just based on a budget approved by the client.

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 21. The warranty does not cover software problems. Hex Computers is
not responsible for the loss of data, and is not obliged to recover lost
data. Our action will be limited to the reinstallation of the operating
software for your team is at operating conditions.
22. Computers Hex is not required to restore or install applications or
programs that have not been originally in the machine (HEX), nor
configure devices other than a standard machine (HEX).
23. The cost of the contract for up to 5 machines is BsF. 579.90
24. The basic monthly contract cost of up to 10 machines is Bsf
computer. 979.90, which must be paid within the first 5 days of
each month, which should be executed. Venezuela's tax laws apply.
25. The minimum contract duration is 3 months. The maximum
duration of 12 months.
26. If the customer has HEX brand computer equipment, maintenance
of these will be:

in overtime, on behalf of us, if your computer is under the original

warranty.

incorporated into the contract time if this is the original warranty.

27. The Company is not responsible for damage to equipment &

software that can flow from this contract may be executed in the
best possible way and with the best skills of technicians.

28. This contract may be annexed.

29. Other services we offer, at additional cost:

o Computer Consulting
o Network installation, management and optimization
o Structured Wiring
o ADSL settings (modems and routers)
o Windows 2000 Server / Windows Server 2003
o LAN Remote Administration
o Remote Management Workstation
o Safeguards information remotely
o Security in network environments (LAN / WAN / WiFi)
o Maintenance, repair and upgrade computers
o Sale of material and computer equipment
o Detection and removal of viruses

Makes two copies of this contract. For any claim, is elected to the city of
Caracas, to whose jurisdiction the parties submit.

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GUARANTEES AND POLICIES:
Support .- Policies by contract or by event:

The policy either by contract or event aims to provide a better service,

besides being a lower cost and monitor their machines to avoid problems
that would be more expensive and even irreversible.

This policy has several divisions for you to choose that best suits their needs:

• Maintenance Preventive: This service is provided to have a visit

scheduled for cleaning and lubrication of mechanical parts in printers, CPU
is optimized hard drive, installing and updating antivirus / accessories
(optional), support information ( opt.) interior and exterior cleaning CPU,
exterior cleaning the keyboard, mouse, monitor accessories.

• Maintenance Preventive and remedial: They enjoy the same

privileges of preventive maintenance over repairing your equipment,
installation of the damaged parts (option) and an option to backup
equipment if necessary (option).

* Support On site technical: technical personnel assigned in their offices

during working hours of the customer, our technical staff has the equipment
and knowledge to provide technical support for both hardware and
software, replacement of parts damaged due to normal use computer
(option) support equipment loan for your business can continue working
(option), monthly statistical report for equipment failure rate, preventive
and corrective maintenance to computers and printers ** minimum of 50
teams.

2 .- Support Policies to upgrade equipment.

Such policies have the same privileges as above except that for a number of
equipment limited to no more than 15 teams, where the service offered is of
the same quality, but the difference between this and the other is that
within of this policy will cover computers that are replaced within the
contract to be acquired every 3 years.

3 .- Update team.

Thanks to the great experience we have acquired during the time we are
able to offer an option to optimize your PC and make it more efficient,
updating it with the most advanced existing technology within the
computer market.

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4 .- Installation of structured cabling.

More service we offer is the installation of structured cabling within which to

design, manufacture and installation of structured cabling that is "the
nervous system of your information" having the best technology for
networks such as conventional network and wireless network, taking the
best and most optimal solutions to network problems.

5 .- Income team.

Any exposure?, Do you need training equipment, or does it have any

migration or technical failure? So for you is our rental service computer
equipment. Computers and printers need to have them for you at a special
price.

Ask about the availability of insurance you will be happy.

6 .- Sales

All you need accessories, consumables, PDAs laptops, PC's. Printers of all
makes and models, you can find it with us, and remember that RC
Izquierdo is your best choice for quality, commitment, service and price are
concerned.

7 .- Design and hosting Web pages.

8 International Shopping .-.

We have the best U.S. suppliers to offer better service and a more accurate
solution to your needs.

9 .- Spare parts for printers of all brands and accessories for

Notebooks.

GLOSSARY:
anchor

Restraint system of a heatsink to motherboard .

blade

Rotor vane of a fan .

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bus

Group of cables that connect the computer components to the

microprocessor.

box

Housing that supports and protects the internal components of a

computer.

capsule

Housing of an electronic component.

cap

Tube that holds the shaft of a fan.

flow

Amount of air that drives a fan at a given time.

chip

Integrated circuit comprising a computer.

chipset

Set of integrated circuits that connect the

motherboard microprocessor to other components of the computer.

clogging

Obstruction due to accumulation of dirt in a filter .

thermal conductivity

The ability of a material to allow to be crossed by the heat.

CPU

Component that runs programs on a computer.

Hard Drive

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 Data storage device located inside the CPU box and keeps the
information the computer is turned off.

sink

Transmitting device to the surrounding air the heat generated by

components inside the computer.

floppy

Recorder or DVD drive and floppy disks or diskettes.

PCI extractor

Fan mounted in an expansion slot of the computer that draws air

from inside the PC case and expels it outside.

Filter

Fan accessory that prevents the passage of air impurities inside the
computer case.

Power Supply

Inside your computer that converts alternating current electric grid

comes to homes, offices, etc. the DC power needed for the operation
of other PC components.

hardware

All the internal and external hardware components that make up a

computer.

intensity

Amount of electrical current flowing through a device operating in a

given time.

lapping

Planned and polished contact surfaces of the capsules of

microprocessors and heat sinks .

lubrication

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 Lubricate fan shaft to reduce friction and wear.

MagLev

Alignment system axis magnetic levitation using some Sunon fans.

maintenance

Set-oriented operations and care needed to keep in good condition

and repair faults on a computer.

microprocessor

Main integrated circuit computer. The part of the computer running

the programs and controls all operations performed on the computer.

monitor

Continuously measure the temperature of a computer component or

the speed of a fan.

overclocking

Raising the operating frequency and voltage of various components

inside the PC to speed up execution of programs on your
computer. This causes increased heat generated by these components
and increases the cooling requirements thereof.

thermal paste

Pasty substance with high thermal conductivity is interposed between

the capsules of some chips and heat sinks for improved heat transfer.

motherboard

Computer main board that connects the microprocessor to other

components of the PC.

Silver

Metal very good conductor of heat that is part of the composition of

some pastas thermally .

GPU

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 The main chip graphics cards , specializing in image processing.

North Bridge

Chip main motherboard chipset that connects the microprocessor

with the graphics card and, in some cases also with the
RAM.Sometimes also has an integrated graphics processor .

South Bridge

Chip is part of the motherboard chipset and connects the north

bridge with all internal and external components of the computer
except the RAM and the graphics processor.

PWM

Control system fan speed.

S-FLEX ™ system used in some Scythe fans.

radiator

Metallic element that conducts heat from one component to the

surrounding air.

Cooling

Cooling of the components inside the computer that get hot when
they work.

rheostat

Variable resistor used to regulate the fan speed.

thermal resistance

Property of a substance to resist being penetrated by the heat.

bearing

Support a fan shaft contains ball rolling to avoid friction with the
shaft and wear.

noise

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 Annoying sound produced by the fans running.

S-FLEX

Restraint system and lubrication of the shaft of some Scythe fans.

semiconductor

Electronic component composed mainly of semiconductor material.

rotation

Direction of rotation of the blades of the fan.

software

Computer program.

SSO

Fastening system, self-stabilization and lubrication of the shaft of

Noctua fans.

tacho

Sensor that produces an electrical signal proportional to the speed of

a fan.

graphics card

Expansion board computer that generates images that reproduce the

monitor.

voltage

Voltage is supplied to a fan stops.

heat conductor

Conducting body heat.

THERMO

Fan whose speed increases when the air temperature rises.

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thermoregulated

Fan whose speed increases with air temperature.

data transmission

Sending and receiving of data between internal and external

components of the computer.

DVD

Reader or CD burner and DVDs.

speed

Speed of rotation of a fan.

fan

Computer component that produces air currents for cooling devices

need.

viscosity

A liquid's resistance to movement.

Antivirus: Software that prevents or detects the presence of virus.

File: Full set of information identified by a name. Can be a program, a set

of data used by the program or a document created by users.

CPU: Central Processing Unit or CPU (known by its initials in English, CPU),
microscopic circuitry that interprets and executes instructions. The CPU
handles control and data processing on computers. Generally, the CPU is a
microprocessor manufactured on a chip, a single piece of silicon containing
millions of electronic components.

Defragmenter: A tool that accommodates all system files are scrambled

on the hard disk.

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Speed: In computing, one or more rigid circular plates, coated with a
material that enables the magnetic recording of data. A normal hard disk
rotates at a speed of 3,600 revolutions per minute.

Floppy: On computers or computers, a flat element of mylar coated with

iron oxide containing tiny particles capable of maintaining a magnetic field
and encased in a protective case or plastic sleeve.

Hackers: Enjoys computers are totally captivated by the programming

and computer science.

Hardware: Equipment used for the operation of a computer. Hardware

refers to the material components of a computer system, monitor,
keyboard, cpu, printer, scanner, camera.

Hoaxes: These are imaginary virus.

Printer: Computer Peripheral or computer that translates text or

computer-generated image to paper or other medium, such as
transparencies.

Internet: Interconnection of computer networks that allow computers

connected to the contact between them.

Jokes: Are viruses fib.

Maintenance: The effect of maintaining or maintained in good condition.

Ram memory: In computers, type of semiconductor memory (RAM). The

static RAM storage is based on logic circuits called flip-flops, which retain
information stored on them as long as enough power to operate the device.

Microprocessor: Microprocessor, electronic circuit that acts as a central

processing unit of a computer, providing control of the
calculations. Microprocessors are also used in other advanced electronic
systems, such as printers, automobiles and airplanes.

Modem: Equipment used for computer communication via analogue data

transmission. The modem converts the digital signals from other analog
transmitter that can be sent by telephone.

Monitor: Monitor (computer) or Screen (computer), the device that shows

the images generated by the computer's video adapter or computer.

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Mouse: common pointing device, popularized by being included in the
standard equipment of the Apple Macintosh. It was developed by Xerox
Research Park in Palo Alto (USA). The appearance of this device and the
graphical user interface that connects a pointer on the computer screen the
movement of the mouse, has opened the world of powerful computers to
people previously excluded from it because of darkness of computer
languages and command line interface.

Program: in computing, stands for software, the instruction set that runs a
computer or computer. The term may refer to the original source code or
executable version (machine language) of a software component.

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Programming: Development of framework for a computer.

Computer Network: A set of techniques, physical connections and

software used to connect two or more computers. The network users can
share files, printers and other resources, send emails and run programs on
other computers.

Regulator: Mechanism that regulates to order or to normalize the

movement and effects of a machine or any of its parts.

Scan Disk: Tools of the system that looks for errors on your hard drive and
repairs.

Scanner: Device used to systematically explore an object by the emission of

electrons. A device that makes the selection of colors for color printing.

Software: computer programs. Instructions are responsible for the

hardware (the machine) do its job.

Keyboard: Extended, a computer keyboard 101/102 key IBM released by

midway through the life of the PC / AT in this company.

Virus: a computer program that plays well it interferes with a computer

hardware or software.

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COMMON PROBLEMS:

THE COMPUTER WILL NOT START: Verify that the computer is properly
connected, if after being well connected does not start, restart, and if it is
very likely not turn the power supply is damaged and nearly 80% of
computers not ignite, an issue in the sources of power. If that is the case,
contact your trusted technician.

THE COMPUTER IS NOT DA VIDEO: maybe the DVD drive this loosely
connected or damaged in the first case of a tight connection rectify the hard
disk.

IMAGES OF THE MONITOR IS NOT ALL COLORS: Verify that the video
drivers video adapter are properly installed. This is done by viewing the
properties of the System from Windows Device Manager option in the
category Control Panel System. If you have an exclamation mark means
that a) The device drivers are not installed properly, b) The device has a
resource conflict (IRQ) address of memory, c) the video adapter
configuration is not well and corrected in the Display Properties Settings
option, assigning colors to 16,000,000 or more colors.

YOU ARE THE U operation system OPERITING SYSTEM NOT

FOUND.:

Can not find operating system

This error message may appear due to one or more of the following reasons:

The Notebook BIOS does not detect the hard disk.

The hard drive is physically damaged.
The Master Boot Record (MBR) files on the disk drive is damaged.
The partition or hard disk section that contains the master boot
record (MBR) of Windows is not active.

Use one of the following steps to troubleshoot the error:

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Step 1: Try hard disk

Use the steps below to perform a test on your hard drive using the Self Test
Notebook Hard Drive HP.

1. Connect the AC adapter to your Notebook.

2. Hold down the Power button for 5 seconds to turn off the PC.
3. Hold down the F10 key while pressing the Power button to turn on
the PC. Release the F10 key after the text displayed on the computer
screen.
4. Once you show the BIOS configuration utility, use the right arrow key
to select the Tools menu (Tools).
5. Select Hard Drive Self Test (Hard Drive Self Test).
6. Press Enter to begin the test.

The Hard Drive Self Test provides an Estimated test time. Rapid tests
are run, Rules, and SMART when you press the Enter key.

If either test fails, contact the HP service and support for instructions on
how to request a replacement hard drive.

If all tests are passed, the hard disk is not damaged. HP has a rule not
to replace a hard drive under warranty if it passes the diagnostic tests Auto
HP hard drive.

NOTE: Many computer problems are related to soft failures on the hard
disk. The comprehensive portion of the Self Test HP hard drive
repair software errors on the hard disk, but no information about
them. After the test, make sure you restart your computer to see if
the Self Test solved the problem I had.

If all tests pass, press the Power button to restart the PC. If the error
"Missing operating system" persists, proceed to Step 2.

Step 2: Repair the Master Boot Record

The Master Boot Record (MBR) is a section of the hard drive that the
computer uses to start the Windows operating system. If the MBR is
damaged, the computer will not start. The Windows Operating System Disc
(OSD) that came with your HP Notebook can be used to repair the master
boot record (MBR). Carefully follow the steps below to repair the MBR.

32
 1. Enter the Disk Operating System Windows in the optical drive (CD or
DVD).
2. Hold down the Power button for 5 seconds to turn off the PC. Then
press the button again to turn on the computer.
3. Press Enter when prompted to Boot from CD.
4. In the Windows Start menu, press R to start Recovery Console.
5. In the command line C: \> prompt, type fixmbr and then press Enter
to continue.
6. Y and then press Enter when prompted to write a new MBR.
7. Once you have successfully recorded the MBR, restart the Notebook
pressing the Power button.

Step 3: Reinstall the Windows operating system on your hard drive

To reinstall the Windows XP operating system in an HP Notebook follow the

instructions in the document HP Notebook PCs - Repairing or reinstalling
the operating system .

Step 4: Contact HP

If the above steps do not resolve the error, please contact the HP service
and support for assistance.

The mouse pointer will not move

Try this, if it works it may be a hardware problem but I'm not sure.
Now, download the Spybot and AD-WARE
Disable System Restore off.
Show hidden files (Enable these)
Reboot your PC and go into safe mode, hence you pass these antispyware
and updated.
Eliminate any infection, then you go into normal mode.
Download the ccleaner and regcleaner and do a cleanup.
Reboot the PC and see how it goes.

KEYBOARD NOT RESPONDING:

33
 Restart the computer. Windows probably hung and the keyboard did
not respond.

· Press the DEL key to see if the keyboard responds in MS-

DOS. Should enter the CMOS / BIOS of the computer.

· Check the absence of a policy manager system or Virus that disables

the keyboard to load Windows. Many system administrators disable
the keyboard in MS-DOS.SYS file.

· Check the keyboard cable to one millimeter If you open one of its
internal cable, the cable should be replaced completely by another of
the same model or repair the damaged but aesthetics. EYE. Never
place other than cable because it might burn the keyboard and its
port on the motherboard when you connect.

· Test your keyboard to another computer. If no response, replace

with new.

The computer is slow and fails.

For our computer faster first thing to do a scandisk, then defrag the hard
and finally eliminate all unnecessary programs from the Start menu, if still
slow, you should check how much free memory, disk space, and even some
viruses , which never hurts, the more

The CD-ROOM, CD-WRITER DVD-ROOM OR CD `S NO LEE

Get an XP CD and insert it into the unit ... boot from the drive to see if it
recognizes the CD. If you recognize is a system problem. If it recognizes is a
physical problem., Usually only have a screw removed from the unit and see
where a technician to try it before you ... if there does not work you may
have to buy a unit.

34
INTERVIEW:

Served to gather information about the prevention and correction of

errors in computer equipment.

CONSULTING:

Took place to create and structure the project.

INTERNET:

Was used to collect information in the computers, ARCHITECTURES

PC `S, IMAGES USED PZARA the Handbook, as well as tools, and
some programs.

BOOKS AND MANUALS:

WAS ADDRESSING A GUIDE TO OUR WORK IN FAVOR OF A

BETTER RESULT.

HYPERLINKS
http://es.wikipedia.org/wiki/Paquete_de_software

http://mto-hard.info/glosario.html#velocidad

www.fincs.com.brEnlaces patrocinados

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00729
805&lc=es&dlc=es&cc=es
/*

35
CONCLUSIONS:
The development of this manual consolidates the knowledge of both users
and those involved in its preparation. You can set up as an important tool
when maintaining a PC.

36