Standard Chartered

COMPARISON OF CURRENT ACCOUNT
FACILITIES BEING PROVIDED BY

STANDARD CHARTERED BANK
COMPARING OTHER COMPETETIVE
BANKS
STANDARD CHARTERED BANK
Submitted By :-
ABHISHEK MISHRA
COURSE: MBA[I.B]
ENROLLMENT NO: A7002007002
SPECIALIZATION: INTERNATIONAL BUSINESS &
FINANCE
Under guidance of :-
Industry Guide : Faculty Guide :

Mr. Shyam S. Agarwal Dr. Amit K. Sinha
Asst. Manager-Liability Faculty-in-Charge
STANDARD CHARTERED BANK ABS LUCKNOW
LUCKNOW
SUMMER INTERNSHIP REPORT IN PARTIAL FULFILLMENT OF THE AWARD OF THE

FULL TIME MASTERS IN BUSINESS ADMINISTRATION {2007-09)
AMITY BUSINESS SCHOOL

AMITY UNIVERSITY UTTAR PRADESH
STATEMENT BY STUDENT
Certified that this report is prepared based on the summer internship project
undertaken STANDARD CHARTERED BANK , LUCKNOW from 04/05/08 to

10/07/08
under the able guidance of Mr. Shyam S. Agarwal in partial
fulfilment of the requirement for award of degree of MASTER OF BUSINESS
ADMINISTRATION (INTERNATIONAL BUSINESS) from Amity University

Uttar Pradesh.
Date. ___________________
Signature Signature Signature

Name: Abhishek Mishra Name : Dr. Amit Sinha
Student Faculty Guide Course Director
Amity University
Established By Ritnand Balved Education Foundation
2
Amity Business School
Lucknow Campus
CERTIFICATE BY FACULTY GUIDE
This is to certify that ABHISHEK MISHRA a student of MASTER OF

BUSINESS ADMINISTRATION (INTERNATIONAL BUSINESS) of Amity
University has undergone a summer internship project under my guidance from
01/05/2008 to 10/07/2008.
The project entitled “COMPARISON OF CURRENT ACCOUNT

FACILITIES BEING PROVIDEB BY STANDARD CHARTERED
BANK COMPARING OTHER COMPETETIVE BANKS”
has been completed by the student to the entire satisfaction of the undersigned.
Signatures of Faculty Guide
Name: Dr. Amit Sinha

Designation: Faculty-In-Charge
Amity Business School,
Amity University, U.P.
3
Viraj Khand-5, Gomtinagar, Lucknow (U.P.) India
Tel.: +91-522-27221931/1932
Website: www.amity.edu
ACKNOWLEDGMENT
I would like to thank Mr. Vibhor Pandey, Area Sales Manager, STANDARD
CHARTERED BANK Lucknow and Mr. Shyam S. Agarwal, Asst. Manager
– Liability, STANDARD CHARTERED BANK, Lucknow, for giving me the
opportunity to work in this prestigious organization.
I would also like to thank Mr. Pallav Chaudhary [Team Manager], at
STANDARD CHARTERED BANK, Lucknow for giving me the opportunity
to work in this esteemed department and giving me the opportunity to work
on this project which helped me in gaining immense knowledge. I also thank
him for the guidance provided by him in the process without which it could
not have been possible for me to complete the task successfully. I am grateful
to all members of the bank for their valuable support and help which they
extended
Now I would like to thank Prof. Dr. AMIT SINHA, my faculty
guide for constantly guiding me in learning new aspects of the corporate
world and helping me in applying the knowledge that I’ve learned at my
workplace and also helping me throughout this project with valuable
information and giving me a better insight of the things.
4
5
TABLE OF CONTENTS
Statement by the candidate 2

Certificate by Faculty Guide 3
Acknowledgement 4
CHAPTER I 8-9
Theoretical Presentation of the Topic
CHAPTER II 10 - 27
Organizational profile of the Company
History 11 12
Global Network 13
Chairman’s Statement 14 - 16
Vision 17 - 18
Consolidated Balance Sheet 19 - 20
Goals and Objectives in 2007 20
Priorities in 2008 21
Data & Trends 22 – 24
Achievements/Awards 2007 25
SWOT Analysis 26 - 27
CHAPTER III 28 - 52
Comparative study of the Current Account
Facilities
a) STANDARD CHARTERED BANK 29 - 34
b) H.D.F.C BANK 35 - 49
c) A.X.I.S BANK 50 - 77
d) H.S.B.C BANK 78 - 84
Methodology 85
CHAPTER IV
Findings, Conclusions & Suggestions 86 - 89
ANNEXTURE 90
BIBLIOGRAPHY 96
6
LIST OF TABLES
Change in data with trend of change 22 - 24

with passing years
Environmental & Climate changes 95
7
SYNOPSIS
This project is basically being formulated to make a comparison of the

current account facilities being provided by the different banks, leveling
with the presence of STANDARD CHARTERED BANK. The market
needs are continuously changing and so are the needs of the current
account holders. So this project also represents the basic facilities being
provided by the covered banks and helps the required people to make
their decisions while choosing a bank for their current accounts.
8
OBJECTIVE OF THE REPORT
INRODUCTION: The corporate and the business world is always the back bone of
any nation. So the banking sector has always given its best to provide the same with
the best available services to make the purpose futile. Hereby in this report a
comparison has been made to bring forward the services being provided by various
banks as related to the current account holders.
MAJOR OBJECTIVE: To make customers aware of the various world class
facilities being provided by the under given banks to the current account holders.
SECONDARY OBJECTIVE: To convince customers the belief that STANDARD
CHARTERED BANK provides relevantly better services and facilities compared to
others.
MARKET STUDY : Research of potential of STANDARD CHARTERED BANK’S
Saving’s Account in the reign of Lucknow.
9
CHAPTER I
THEORETICAL
PRESENTATION OF THE
TOPIC
10
SIGNIFICANCE OF THE PRESENT STUDY : This study evolves a
attempt to bring forward the various facilities being provided by the top privatized
banks as for the current account holders. Also the significance of STANDARD
CHARTERED BANK has been brought forward in the report.
BACKGROUND OF THE PRESENT STUDY : The major backup of any
nation are the industrialists of the same and the prior to them is the facility of the
current accounts. Hence the facilities equipped in current accounts is always a task for
research.
REVIEW OF PREVIOUS RESEARCH STUDIES IN THE
RELEVANT AREA OF YOUR RESEARCH: - Even though researches
have been conducted on this topic from time to time still significance of researches
change with time because newer modifications need to be added to the same every
new second.
SCOPE & OBJECTIVE OF THE PRESENT STUDY : Being a part of
the business world the scope of this study on current accounts is immeasurable. This
study will help the business class take their decisions in a much better manner.
UNIVERSE OF THE STUDY: Since the facilities are nearly the same all
around the country so the research is applicable around the nation. Hence here by a
11
comparison has been made between the top most current account service providers in
Indian scenario, namely
 STANDARD CHARTERED BANK

 HOUSING DEVELOPMENT FINANCE CORPORATION {HDFC}
 HONGKONG SHANGHAI BANKING CORPORATION {HSBC}
 AXIS BANK {Formerly UTI Bank}
12
CHAPTER II
ORGANIZATIONAL
PROFILE OF THE
COMPANY
13
History
The Standard Chartered Group was formed in 1969 through a merger of two banks:
The Standard Bank of British South Africa founded in 1863 and the Chartered Bank
of India, Australia and China, founded in 1853.
Both companies were keen to capitalize on the huge expansion of trade and to earn
the handsome profits to be made from financing the movement of goods from Europe
to the East and to Africa.
The Chartered Bank
Founded by James Wilson following the grant of a Royal Charter by Queen Victoria
in 1853. Chartered opened its first branches in Mumbai (Bombay), Calcutta and
Shanghai in 1858, followed by Hong Kong and Singapore in 1859.
Traditional business was in cotton from Mumbai (Bombay), indigo and tea from
Calcutta, rice in Burma, sugar from Java, tobacco from Sumatra, hemp in Manila and
silk from Yokohama. Played a major role in the development of trade with the East
which followed the opening of the Suez Canal in 1869 and the extension of the
telegraph to China in 1871. In 1957 Chartered Bank bought the Eastern Bank
together with the Ionian Bank's Cyprus Branches. This established a presence in the
Gulf.
The Standard Bank
Founded in the Cape Province of South Africa in 1862 by John Paterson. Commenced
business in Port Elizabeth, South Africa, in January 1863.
14
Was prominent in financing the development of the diamond fields of Kimberley
from 1867 and later extended its network further north to the new town of
Johannesburg when gold was discovered there in 1885.
Expanded in Southern, Central and Eastern Africa and by 1953 had 600 offices.
In 1965, it merged with the Bank of West Africa expanding its operations into
Cameroon, Gambia, Ghana, Nigeria and Sierra Leone.
In 1969, the decision was made by Chartered and by Standard to undergo
a friendly merger. All was going well until 1986, when a hostile takeover bid was
made for the Group by Lloyds Bank of the United Kingdom. When the bid was
defeated, Standard Chartered entered a period of change. Provisions had to be made
against third world debt exposure and loans to corporations and entrepreneurs who
could not meet their commitments. Standard Chartered began a series of divestments
notably in the United States and South Africa, and also entered into a number of asset
sales. From the early 1990s, Standard Chartered has focused on developing its strong
franchises in Asia, the Middle East and Africa using its operations in the United
Kingdom and North America to provide customers with a bridge between these
markets. Secondly, it would focus on consumer, corporate and institutional banking
and on the provision of treasury services - areas in which the Group had particular
strength and expertise.
In the new millennium the bank acquired Grindlays Bank from
the ANZ Group and the Chase Consumer Banking operations in Hong Kong in 2000.
Since 2005, the bank has achieve several milestones with a number of strategic
alliances and acquisitions that will extend our customer or geographic reach and
broaden our product range.
15
Global Network
Standard Chartered has a network of over 1,700 branches and outlets in more than 70
countries and territories across the globe, making us one of the world's most
international banks.
Asia Pacific UK/Europe Africa

Afghanistan Jersey Botswana
Australia Switzerland Cameroon
Bangladesh Turkey Cote d'lvoire
Brunei United Kingdom Ghana
Darussalem The Americas Kenya
Cambodia Argentina Nigeria
China Bahamas Sierra Leone
Hong Kong Brazil South Africa
India Colombia Tanzania
Indonesia Falkland Islands The Gambia
Japan Mexico Uganda
Laos Peru Zambia
Macau USA Zimbabwe
Malaysia Venezuela The Middle East
Mauritius Bahrain
Nepal Jordan
Pakistan Lebanon
Philippines Oman
Singapore Qatar
South Korea UAE
Sri Lanka
Taiwan
Thailand
Vietnam
Listed on both the London Stock Exchange and the Hong Kong Stock
Exchange, Standard Chartered PLC is consistently ranked in the top 25
FTSE [FINANCIAL TIMES STOCK EXCHANGE] 100 companies by
market capitalization.
16
Chairman’s Statement
Meeting the
Challenge
“In our markets lie the greatest
social and environmental risks and
also the greatest opportunities for
new solutions,services and ways to
grow our business.”
Mervyn Davies, CBE, Chairman
Looking forward to the next 10 years, we can be certain of one thing: there will be
substantial growth in our markets. With China and India setting the pace, and Africa
expected to grow rapidly, there will be huge opportunities for trade, knowledge and
skills transfer as well as wealth creation in the countries in which we operate.
A well-functioning financial services system has always played a key
role in both driving and supporting growth by providing capital, facilitating trade and
financial infrastructure and innovation. Financial institution must play a pivotal role
in providing innovative solutions to the significant social, economic and
17
environmental challenges the world faces. Today, 2.7 billion people have no access
to financial services. Over 1 billion people have poor access to water, rising to 1.8
billion by 2050. Soil erosion, floods, droughts and pollution threaten the livelihoods
of 2.6 billion people and more than 13 football fields of forest are cut down each
minute. Many of these challenges are already being experienced in the countries in
which we operate. We are aware of the urgent need to find ways to support
sustainable growth that benefits economics, the environment and society as well as
the need to uphold good governance. In our markets lie the greatest social and
environmental risks and also the greatest opportunities for new solutions, services and
ways to grow our business.
We believe there are 4 ways to be a force for good whilst delivering value to people:
Leadership
We can help bring sustainable solutions to our markets by
using experience of providing financial services for over 150 years. I have been
involved in the Corporate Leaders Group on Climate Change and bank was a
signatory to the Bali Communique from UK business leaders to international political
leaders, supporting international agreement ahead of the United Nations Climate
Change Conference in Bali in December 2007. At Standard Chartered, leadership
also means leading by example. This is why we pay so much attention to responsible
business practice and on reducing our own environmental impacts.
Delivering new products to the new markets

At the Clinton Global Initiative,
in September 2007, we committed to take a lead role in the financing of new
renewable and clean energy projects in Asia, Africa and the Middle East. These
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projects will have a total value of $8-10 billion over a five-year period from 2008-12.
We are committed to addressing issues that are meaningful to the countries in which
we operate.
Being the right partner

Sustainability extends beyond Standard Chartered itself to
include our relationships with governments, customers, communities and suppliers.
We partner with like-minded organizations such as the Clinton Global Initiative, the
World Economic Forum and the Global Business Coalition, amongst others, to ensure
we turn aspiration into tangible results.
We remain committed to upholding the principles of the
United Nations Global Compact and believe that it is through partnerships with
business, governments, civil society and the United Nations{UN} that we will
contribute to the achievement of the UN Millennium Development Goals. We believe
our focus to date on increasing access to financial services; educating one million
people on the HIV/AIDS; empowering socially-excluded women in India through
sports; committing to diversity and inclusion in the workplace, as well as funding
clean energy sources, is already contributing towards these goals.
Being successful
Our success allows us to contribute to local economies by
facilitating trade, increasing human resource capabilities, supporting businesses and
investing in local communities.
Standard Chartered has long valued relationships with customers, governments, social
organizations and regulators that we have built over 150 years of business experience
in these markets. This puts us in a strong position to collaborate efficiently with
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various stakeholders to respond to the changing faced. The issues present both risks
and opportunities for us.
VISION
CATALYST FOR CHANGE
“We have a key role to play in stimulating economic and social development
through the services we provide and by being a force for good. The success of
our business depends on this”
Peter Sands {Group Chief Executive}
At Standard Chartered, we are determined to lead by example within the markets in
which we operate. As well as contributing to economic growth through our core
business activities, we want to help protect the environment and to have a broader
positive impact on the societies in which we live and work. And as we engage as a
partner with governments and communities in addressing these wider challenges, we
20
are learning more about how the issues interact with each other and our core business
objectives.
By being a high-performing bank, helping people and companies
borrow, save and make transactions, we naturally play a role in creating wealth and
stimulating growth. From the perspective of shareholder value creation the more
successful a country becomes, the more successful we can be. But long term growth
depends on how well we all manage risk, including the social and environmental
issues that can impede or undermine sustainable growth.
21
Consolidated Balance Sheet
As at 31 December 2007
Notes 2007 $million 2006

$million
Assets
Cash and balances at central banks 42 10,175

7,698
Financial assets held at fair value
through profit or loss 15 22,958 15,715
Derivative financial instruments 16 26,204
13,154
Loans and advances to banks 17,20 35,365
19,724
Loans and advances to customers 18,20 154,266
139,300
Investment securities 22 55,274 49,497
Interests in associates 23 269
218
Goodwill and intangible assets 25 6,380
6,247
Property, plant and equipment 26 2,887
2,168
Deferred tax assets 27 559
512
Other assets 28 11,011
8,601
Prepayments and accrued income 3,857 3,268
-----------------------------------------------------------------------------------------------
--------
Total assets 329,205 266,102
Liabilities
Deposits by banks 29 25,880

26,233
Customer accounts 30 179,760
147,382
Financial liabilities held at fair value
through profit or loss 31 14,250 9,969
Derivative financial instruments 16 26,270
13,703
22
Debt securities in issue 32 27,137 23,514
Current tax liabilities 185
68
Other liabilities 34 14,742 11,331
Accruals and deferred income 3,429
3,210
Provisions for liabilities and charges 35 38
45
Retirement benefit obligations 36 322
553
Subordinated liabilities and other
borrowed funds 37 15,740 12,699
-----------------------------------------------------------------------------------------------
--------
Total liabilities 307,753
248,707
Equity
Share capital 38 705

692
Reserves 39 20,146
16,161
-----------------------------------------------------------------------------------
--------------------
Total parent company shareholders’ equity
20,851 16,853
Minority interests 40 601
542
-----------------------------------------------------------------------------------------------
--------Total equity
21,452 17,395
-----------------------------------------------------------------------------------------------
--------
Total equity and liabilities 329,205
266,102
.
These accounts were approved by the Board of Directors on 26
February 2008 and signed on its behalf by:
E M Davies P A Sands RH
Meddings
Chairman Group Chief Executive Group Finance
Director
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Goals and achievements in 2007
Strategy has been implemented across the Group, addressing all
key areas
of focus. During 2008 we will revise the strategy and define what
success will
look like for us by 2011 Our existing Group Environment Policy has
been reviewed. Development of position statements is in progress
(see Sustainable Finance) A checklist identifying how to reduce the
Bank’s operational impact is being implemented in all countries
Communication and engagement program targeting employees,
customers, clients and the public has been launched; i.e. the
Greatest Race on Earth: Race for a Living Planet Environment
Challenge GEMS has been updated and rolled out to all eligible
buildings. A web based information management system has been
developed.
Priorities in 2008
• Establish a vision and environment strategy for 2011
24
• Launch an interactive social networking environment portal
for employees
• Establish Country Environment Committees across the Group
• Exceed agreed environment targets – 10 per cent reduction
targets per FTE[FULL TIME EQUIVALENT] have been set for
CO2 emissions related to air travel and energy use,
• 20 per cent reduction for paper use using 2006 baseline data.
25
26
27
28
29
ACHIEVEMENTS/AWARDS IN 2007 :
2007 Personnel Today Award for HR Measurement.
Hewitt Best Employers in India 2007 awarded to SCOPE

International.
Singapore HRM Award for Best Training, Learning and

Development Practices.
ACCA Award for the development of employees in Uganda.
30
SWOT ANALYSIS
STRENGTHS:
 Good financial condition of the company to tackle/meet any short term

financial shortage/requirement.
 Employment of the world’s latest Banking Services. Eg. Islamic Banking.
 High level of brand awareness of the brand among customer.
 Competitive price strategies.
 Excellent advertising, has direct impact on customer’s mind.
 Good coverage across the nation.
 Innovative marketing, sales, and distributions.
 Introduction of new Services frequently.
 World class Value Added Services.
WEAKNESS:
 Low brand acceptability.

 Few options on options as compared to the wide range offered by other
banks.
 The facilities come at a higher cost as compared to nationalized banks.
 The demerits of commission based recruitment. To achieve targets frauds
occur.
 The fight on the basis of cost my lead to blood bath after a particular point of
time.
 The company is not able to cater to the niche segment.
 Number of dissatisfied and self fooled customer is there.
31
OPPORTUNITIES:
 The diversification of the company can be also in the higher middle segment.
 Indian Economy is growing at a pace speedier than others.
 Flaws in the banking services of other banks, which are not able to tackle the
increasing number of consumers.
 Presence of 150 years in the market is a priority that can be milked more.
 The middle income segment involved in business can be considered.
 Current Account was once considered the authority of nationalized banks but
now the trend has changed. Facilities by privatized banks has segmented the
market.
 Sustained high growth rate in the economy.
 Spending power among public had steadily increasing
 Population mix moving favorably towards a younger age.
THREATS:
 Aggressive marketing policy by the rivals.

 Competitors can take an advantage of lower brand acceptability.
 Entry of new entrants like HSBC and AXIS Bank in a all new form.
 New attractive plans/ schemes introduced by the competitors.
 The nationalized banks are considered more benefitial in case of current
accounts.
 Change in customer needs and tastes.
32
CHAPTER III
PRESENTATION OF DATA
AND ANALYSIS
33
COMPARITIVE STUDY OF THE CURRENT ACCOUNT
FACILITIES OF MAJOR BANKING PLAYERS
STANDARD CHARTERED BANK provides basically 2 types of
BUSINESS ACCOUNTS. A brief of the same is as follows;
Business Plus Account
Standard Chartered Bank presents the Business Plus Account. A current account that
helps you get more out of your business.
Special Features
At Standard Chartered, we ensure that your banking is most economical with our
Business Plus Account so that you may reinvest the money saved in your business.
Take a look at the unique benefits of having a Business Plus Account:
 FREE Drafts on our branch locations As a Business Plus customer, you can
now avail of drafts & pay orders payable at any of our branches up to 75 a
quarter.
 FREE Payable at par cheques. You can issue cheques payable at par at any of
our branch locations, free of cost.
 FREE National Electronic Fund Transfers Now, transfer funds seamlessly to
accounts in over 63 banks and 26000 branches across India. The funds can be
transferred within 24 hours*.
 FREE Anywhere banking facility. You can conduct your banking transactions
from any of our branches spread across the country, irrespective of the branch
where your account was opened.
34
The Business Plus Account offers Doorstep Banking - You can request for cash pick-
up and delivery, cheque pick-up, draft / PO delivery to / from your home or office.
Additional Features
Whatever your banking requirements our Business Plus Account will give you a mix
of value and transactional convenience that is unsurpassed. We also recognize that
your time is precious. Thus, we provide a host of services that will help you save the
time spent on banking.
 Get your funds faster without any additional cost. Cheques drawn on any
bank at our branch locations are cleared in just 7 days, Moreover, this service
is available to you free of charge.
 Drafts on correspondent bank locations. You now have an opportunity to
avail of drafts on over 470 locations, at most competitive rates
 Quick transfer. You can transfer funds between your accounts with our bank –
almost instantaneously and free!
 Doorstep Banking You can request for cash pick-up and delivery, cheque
pick-up, draft/PO delivery, to/from your home or office. Just call / fax us your
request.
 FREE Internet Banking Access your account any time of the day from
anywhere in the world through our Secured Internet Banking facility. And do
routine banking transactions online.
 FREE Phone Banking Access your account from the comfort of your home /
office. You can get account information, request for drafts, give stop cheque
35
instructions, transfer funds and do much more with just one phone call – any
time of the day.
 Debit Card with a XcessPlus benefits. You can now get FREE* access (4 free
transactions per month) to your money through over 20000 VISA ATMs
spread across the country. You'll also get all the special privileges and offers,
made available to our Debit Card customers.
Eligibility
Eligibility criteria for a Business Plus Account:
The Business Plus Account is only available to the following:
 Resident Indians
 Individuals / Sole Proprietorships / Partnerships / Associations / Companies-
Private & Public Ltd. / Societies / Trusts / HUFs
 This account can be opened Singly or Jointly and requires an initial deposit of
Rs.50,000.
 The minimum average quarterly balance requirement for your Business Plus
Account is Rs.50,000.
36
Enhanced Business Plus Account
You run your business efficiently, and effectively. That's why you need a current
account that does the same. The Enhanced Business Plus Account from Standard
Chartered is designed to make better business sense and make your money work most
effectively.
It's all you have ever wanted from a current account and more. Every business has
different needs and complexities. That's why the Enhanced Business Plus Account
has been developed to suit your business needs.
Special Features
Whatever the nature of your business, controlling costs is always a top priority.
Enhanced Business Plus Account offers a range of unmatched opportunities for you to
save money, which you can reinvest into your business.
 FREE Drafts on our branch locations. As a Business Plus customer, you can
now avail of drafts & pay orders payable at any of our branches up to 75 a
quarter.
 FREE Drafts on correspondent bank locations. You now have an opportunity
to avail of free drafts drawn on over 470 locations, up to a limit of Rs. 75
lakhs per month*.
 FREE Payable at par cheques. You can issue cheques payable at par at any of
our branch locations, free of cost.
37
 FREE National Electronic Fund Transfers. Now, transfer funds seamlessly to
accounts in over 63 banks and 26000 branches across India. The funds can be
transferred within 24 hours*.
 FREE Doorstep Banking. You can request for cash pick-up and delivery,
cheque pick-up, draft/PO delivery, to/from your home or office. Just call / fax
us your request.
You can access your account from the comfort of your home / office through Phone
Banking. You can get account information, request for drafts, give stop cheque
instructions, transfer funds and do much more with just one phone call – any time of
the day.
Additional Features
Whatever your banking requirements our Enhanced Business Plus Account gives you
a better mix of value and transactional convenience. We also recognize that your time
is precious. Thus, we provide a host of services that will help you save the time spent
on banking.
 Get your funds faster without any additional cost. Cheques drawn on any
bank at our branch locations are cleared in just 7 days. Moreover, this service
is available to you free of charge.
 Quick transfer. You can transfer funds between your accounts with our bank –
almost instantaneously and free
 FREE Internet Banking. Access your account any time of the day from
anywhere in the world through our Secured Internet Banking facility. And do
routine banking transactions online.
38
 FREE Phone Banking. Access your account from the comfort of your home /
office. You can get account information, request for drafts, give stop cheque
instructions, transfer funds and do much more with just one phone call – any
time of the day.
 FREE Anywhere banking facility. Conduct your banking transactions from
any of our branches spread across the country, irrespective of the branch
where your account was opened.
 Debit Card with aXcessPlus benefits. You can now get FREE* access (4 free
transactions per month) to your money through over 20000 VISA ATMs
spread across the country. You'll also get all the special privileges and offers,
made available to our Debit Card customers.
We also believe you deserve a choice, that's why we give you the option of choosing
the average quarterly balance you would like to maintain with the bank. Depending
on the balance, you can avail of a wide range of services that this account offers.
Option Average Quarterly Balance
Enhanced Business Plus 100 Rs.100,000
Enhanced Business Plus1000 Rs.10,00,000**
Eligibility
Eligibility criteria for a Enhanced Business Plus Account:
The Enhanced Business Plus Account is only available to the following:
 Resident Indians.
 Individuals / Sole Proprietorships / Partnerships / Associations / Companies-
Private & Public Ltd. / Societies / Trusts / HUFs.
39
HOUSING AND DEVELOPMENT FINANCE CORPORATION
{HDFC}
Usually known as HDFC BANK too is a significant bank for the
purpose of BUSINESS BANKING. Now, with an HDFC Bank Current Account, one
can experience the freedom of multi-city banking. You can have the power of multi-
location access to your account from any of their 761 branches in 327 cities. Not only
that, one can do most of their banking transactions from the comfort of office or home
without stepping out.
At HDFC Bank, they understand that running a business
requires time and money , also that one’s business needs are constantly evolving.
One can open an HDFC Bank Current Account & control your business operations
centrally.
The different CURRENT ACCOUNT variations available are as follows:
Plus Trade Premium
Regular RFC Domestic Flexi Current
Reimbursement
PLUS ACCOUNT
In today's fast-paced world, one’s business regularly requires him to receive and send
funds to various cities in the country. HDFC Bank Plus Current Account gives you
the power of inter-city banking with a single account and access to more than 327
cities.
40
From special cheques that get treated at par with local ones in any city where HDFC
has a branch, faster collection of outstation cheques (payable at branch locations),
free account to account funds transfer between HDFC Bank accounts to Free inter-
city clearing of up to 100 lakhs per month, our priority services have become the
benchmark for banking efficiency.
Plus Current Account requires you to maintain an average quarterly balance of Rs.
100,000.
Read on to know the powerful plus points of the HDFC Bank Plus Current Account.
Features & Benefits
 Free Account to account funds transfer between HDFC Bank accounts
 Free payment and collection through RTGS[REAL TIME GROSS
SETTLEMENT].
 Free payment and collection using NEFT (through Netbanking)
 Free up to 50 Demand Drafts per month and can be issued from any HDFC
Bank Branch
 Free up to 50 Pay Orders (PO) per month and can be issued from any HDFC
Bank Branch.
 Free anywhere collection & payment transactions (clearing) within HDFC
Bank branch network (except Dahej), up to Rs.100 lacs per month.
 Convenience to withdraw & deposit cash at all our branches*
 300 "At Par" cheque leaves free per month.
41
 Register for InstaAlert service and receive updates on your account as and
when the select transaction happens - all this without visiting the branch or
ATM!
 HDFC Bank offers you Doorstep Banking*, a channel, which is convenient,
secure and hassle-free. Now, you can enjoy the benefits of banking right at
your doorstep. The Bank will arrange to render the services like Cash &
Cheque Pickup and Cash Delivery, through a reputed agency.
Enjoy facilities like 24-hour Phone Banking, Net Banking and Mobile
Banking that helps you check your balance & transaction details, find out the status of
your cheque or stop cheque payment.
Eligibility & Documentation
 Resident Individuals.
 Hindu Undivided Families.
 Sole Proprietorship Firms.
 Partnership firms.
 Limited companies.
 Trust Accounts.
 Association/ Clubs/ Societies.
 Foreign Institutional Investors.
 Foreign nationals residing in India.
42
All one need is to maintain an average balance of Rs. 1,00,000/- per quarter. (Non-
maintenance of which entails a charge as per the following:)
When the AQB is less than 1 lakh and upto Rs.50,000/-, there is a service charge of
Rs.1,500/- per quarter.
When the is AQB less than Rs.50,000/-, there is a service charge of Rs.6,000/- per
quarter.
All fees & charges mentioned in the Tarriffs, Charges or Fees Brochures will attract
Service Tax @ 12% & Education Cess @ 3% of the service tax amount. The same
will appear as separate debits in the statements.
TRADE ACCOUNT
In today's changing business requirements, you need to transfer funds across cities,
and time is of the essence. HDFC Bank Trade Current Account gives you the power
of inter-city banking with a single account.
From special cheques that get treated at par with local ones in any city where we have
a branch, to free account to account funds transfer between HDFC Bank accounts, to
free inter-city clearing of up to 50 lakhs per month, our priority services have become
the benchmark for banking efficiency. Trade Current Account requires you to
maintain an average quarterly balance of Rs. 40,000.
Read on to know the powerful features of the HDFC Bank Trade Current Account.
43
Features & Benefits
 Free Account to account funds transfer between HDFC Bank accounts.
 Free RTGS/NEFT Transactions.
 Free up to 30 Demand Drafts (DD) per month and can be issued from any
HDFC Bank Branch.
 Free up to 30 Pay Orders (PO) per month and can be issued from any HDFC
Bank Branch.
 Free anywhere collection & payment within HDFC Bank branch network
(except Dahej), up to Rs.50 lacs per month.
 Convenience to withdraw & deposit cash at all our branches*
 200 "At Par" cheque leaves per free month .
ATM.
 HDFC Bank offers you Doorstep Banking*, a channel, which is convenient,
secure and hassle-free. Now, you can enjoy the benefits of banking right at
your doorstep. The Bank will arrange to render the services like Cash &
Cheque Pickup and Cash Delivery ,through a reputed agency.
Enjoy facilities like 24-hour Phone Banking, Net Banking and Mobile Banking that
helps you check your balance & transaction details, find out the status of your cheque
or stop cheque payment.
44
The following are eligible to operate a Plus Account
 Trust Accounts.
A minimum Average Quarterly Balance of Rs. 40,000/- is required to operate this
account. Non-maintenance of the minimum balance entails a fee of Rs. 1200/-.
PREMIUM CURRENT ACCOUNT
Your business needs a partner who can manage your finances while you concentrate
on growing your business.
You can avail benefits of inter-city banking account with Premium Current Account,
that requires an average quarterly balance of only Rs. 25,000, offers Payable-At-Par
cheque book facility & FREE inter-city clearing transactions across our network up to
Rs.25 Lacs per month.
45
A Current Account with the benefits of accessing your account from a large network
of branches, and through direct access channels - the phone, mobile, Internet and
through the ATM.
Enter into a profitable relationship and access all the privileges flowing your way.
Features & Benefits
 Free anywhere collection & payment within HDFC Bank branch network
(except Dahej), up to Rs.25 lacs per month, incremental amount to be charged
@ Rs.1.50 per Rs.1,000/-, min Rs.25/-
 Free NEFT Transactions.
 Free RTGS collection. RTGS payment @ Rs.100/- per transaction.
 Inter-city Account to accounts funds transfer between HDFC Bank accounts at
a nominal charge of Rs.15/- per transactions.
 Free Demand Drafts (DD) above Rs.100,000/-. Demand drafts up to
Rs.50,000/- at flat cost of Rs.40/-. DDs above Rs.50,000/- & up to
Rs.100,000/- at nominal cost of Rs.25/- and can be issued from any HDFC
Bank Branch .
 Free Pay Order (PO) above Rs.100,000/-. Pay Order up to Rs.50,000/- at flat
cost of Rs.40/-. POs above Rs.50,000/- & up to Rs.100,000/- at nominal cost
of Rs.25/- and can be issued from any HDFC Bank Branch .
 100 "At Par" cheque leaves free per month
46
ATM.
HDFC Bank offers you Doorstep Banking, a channel, which is convenient,
secure and hassle-free. Now, you can enjoy the benefits of banking right at your
doorstep.
The Bank will arrange to render the services like Cash & Cheque Pickup and Cash
Delivery, through a reputed agency.
Banking to access your account.
The following are eligible to operate a Premium Account
 Resident Individuals
 Hindu Undivided Families
 Sole Proprietorship Firms
 Partnership firms
 Limited companies
 Trust Accounts
 Association/ Clubs/ Societies
 Foreign Institutional Investors
 Foreign nationals residing in India
47
A minimum Average Quarterly Balance of Rs. 25,000/- is required to operate this
account. Non-maintenance of the minimum balance entails a fee of Rs. 900/-.
REGULAR CURRENT ACCOUNT
A Current account is ideal for carrying out day-to-day business transactions. With the
HDFC Bank Regular Current Account, one can access their account anytime,
anywhere, pay using payable at par cheques or deposit cheque at any HDFC bank
branch. It also facilitates FREE NEFT transactions & FREE RTGS collections for
faster collections in your account. Regular Current Account requires you to maintain
an average quarterly balance of only Rs. 10,000.
With a vast network of branches in cities all over the country, and access to a
multitude of ATM's, you can keep track of all your transactions anytime.
Features & Benefits
 Convenient inter-city banking.
 Deposit your local cheques in one branch of a city and have it credited to your
account at a branch in another city or make payments across HDFC Bank
locations using PAP cheque facility at a nominal rate
 Free payments and collections through NEFT
 Free RTGS collection. RTGS payment @ Rs.100/- per transaction
48
 Inter-city Account to accounts funds transfer between HDFC Bank accounts at
a nominal charge of Rs.15/- per transactions
 Free Demand Drafts (DD) above Rs.100,000/-. Demand drafts up to
Rs.50,000/- at flat cost of Rs.40/-. DDs above Rs.50,000/- & up to
Rs.100,000/- at nominal cost of Rs.25/- .
 Free Pay Order (PO) above Rs.100,000/-. Pay Order up to Rs.50,000/- at flat
cost of Rs.40/-. POs above Rs.50,000/- & up to Rs.100,000/- at nominal cost
of Rs.25/- .
 Payable at par cheque book at nominal price.
ATM.
HDFC Bank offers you Doorstep Banking, a channel, which is convenient,
secure and hassle-free. Now, you can enjoy the benefits of banking right at your
doorstep. The Bank will arrange to render the services like Cash & Cheque
Pickup and Cash Delivery, through a reputed agency.
Banking that helps you check your balance & transaction details, find out the status of
your cheque or stop cheque payment.
The following are eligible to operate a Regular Current Account
49
 Trust Accounts.
All you need is to maintain an average balance of Rs.10,000/- per quarter. (Non-
maintenance of this balance entails a nominal charge of Rs. 750/-).
DOMESTIC ACCOUNT
Eligibility
 All Resident Indians (Individuals) having either a current or savings account
with HDFC Bank can open a RFC Domestic Account.
 If you are a new customer to the bank, you will first need to open either a
current or savings account with HDFC Bank.
 This is an individual level account and cannot be jointly held with other
account holders.
 Currently Partnership, Proprietorship, HUF and Minors are not eligible to
open such accounts.
Account Operation
50
Depending on the Foreign Currency in which you wish to operate the
account, you will have to initially deposit the following amount:US Dollar = 250 |
Great Britain Pound = 200 | Euro = 250
You must maintain an Average Quarterly Balance (AQB) of the same amount.
The following is chargeable if you are not able to maintain the AQB.US
Dollars = 10 | Great Britain Pound = 7 | Euro = 10
FLEXI CURRENT ACCOUNT
Tired of static transaction limits during peak seasons?
HDFC Bank Flexi Current Account is the answer to your changing banking needs
during peak seasons.
With HDFC Bank Flexi Current Account your Cash Deposit and Anywhere
Transaction limits are a multiple of the balance you maintain in your Current
Account.
So, during peak seasons, you get the benefit of higher transaction limits due to the
higher average balances maintained in your account.
What’s more, during lean seasons, you need not bother about maintaining huge
balances to enjoy high transaction limits, which you anyway may not need.
Flexi Current Account requires you to maintain a minimum Average Monthly
Balance (AMB) of just Rs. 75,000.
Features & Benefits
51
 Enjoy dynamic free limits on Intercity Payments, Collections & Funds
Transfer as well as Cash Deposit at home location branches based on the
AMB maintained*
For example, you maintain an AMB of Rs.2,00,000/- in a particular month. Your
dynamic free transaction limits for that month would be as per the following table:
Cash Deposit at Home Branch Location Rs. 24,00,000 in that particular month
Anywhere Payments, Collections & Funds Transfer (except Dahej) Free up to
Rs.1,00,00,000/- in that particular month
 Pay your vendors on a real time basis using Real Time Gross Settlement
(RTGS) available across 23,000 Bank Branches*. What’s more, payments
and collections through RTGS are completely free.
 Make and receive remittances to & from your vendors & customers across
20,000 + Bank Branches of more than 50 Banks through Net Banking using
National Electronic Fund Transfer (NEFT), Absolutely Free.
 Free 40 Demand Drafts & Free 40 Pay Orders issued from any HDFC Bank
Branch*
 Convenience to withdraw and deposit cash at all our branches.
 Competitive pricing on Demand Drafts drawn on Correspondent Banking
Locations as well as Outstation Cheque Collection at HDFC Bank Locations
 InstaAlert service - receive updates on your account as and when the select
transaction happens – all this without visiting the Branch or ATM.
52
 Enjoy facilities like 24-hour Phone Banking, Net Banking and Mobile.
Banking that helps you check your balance and transaction details, find out the
status of your cheque or stop cheque payment.
HDFC Bank offers you Doorstep Banking, a channel, which is
convenient, secure and hassle-free. Now, you can enjoy the benefits of banking right
at your doorstep. The Bank will arrange to render the services like Cash & Cheque
Pickup and Cash Delivery, through a reputed agency.
The following are eligible to operate a Flexi Current Account
 Resident Individuals
 Hindu Undivided Families
 Sole Proprietorship Firms
 Partnership Firms
 Limited Companies
 Trust Accounts
 Association/Clubs/Societies
All you need to do, is maintain an average monthly balance of Rs.75,000/- per month.
(Non-maintenance of which entails a fees of Rs.1000/- per month)
REIMBURSEMENT CURRENT ACCOUNT
53
No more paperwork, no more receipts to keep track of - a hassle-free account that
allows you to deposit the reimbursements you receive from your company on a
monthly basis.
How to Open a Reimbursement Account
 Procure an Account Opening Document (AOD) from HDFC Bank. (If you
have just joined, first request your company to open up a Salary Account for
you).
 Mention your Salary Account number and your Debit Card number on the
AOD so that your Debit card can be linked to both, your Salary Account as
well as your new Reimbursement Account.
 Request your company to directly credit cash payments to the Reimbursement
Account.
Features & Benefits
 Easily distinguish between reimbursements and basic monthly salary.
 Choose from either your Salary Account or your Reimbursement Account
when withdrawing cash from HDFC Bank ATMs.
 Utilise Net Banking, Phone Banking and Mobile Banking facilities.
 Receive half-yearly statements of all your reimbursements, thus doing away
with filing individual receipts.
 No need to maintain a minimum balance (Zero Balance Account)
 Receive a separate cheque book (on request) for your Reimbursement
Account.
54
Eligibility
 The Reimbursement Account is aimed at salaried employees.
 As an employed individual, you will need to open an HDFC Bank Salary
Account through your company.
AXIS BANK {FORMERLY KNOWN AS UTI BANK}
Axis Bank was the first of the new private banks to have begun operations in 1994,
after the Government of India allowed new private banks to be established. The Bank
was promoted jointly by the Administrator of the specified undertaking of the Unit
Trust of India (UTI - I), Life Insurance Corporation of India (LIC) and General
Insurance Corporation of India (GIC) and other four PSU insurance companies, i.e.
National Insurance Company Ltd., The New India Assurance Company Ltd., The
Oriental Insurance Company Ltd. and United India Insurance Company Ltd.
55
The Bank today is capitalized to the extent of Rs. 358.56 crores with the public
holding (other than promoters) at 57.60%.
The Bank's Registered Office is at Ahmedabad and its Central Office is located at
Mumbai. Presently, the Bank has a very wide network of more than 701 branch
offices and Extension Counters. The Bank has a network of over 2854 ATMs
providing 24 hrs a day banking convenience to its customers. This is one of the
largest ATM networks in the country.
The Bank has strengths in both retail and corporate banking and is committed to
adopting the best industry practices internationally in order to achieve excellence.
BASIC FEATURES OF AXIS BANK CURRENT ACCOUNT
Overview
At Axis Bank, we are committed to creating an easy and comfortable banking
environment for your business. We realize that different businesses need different
solutions according to their size, nature and scale of operations. We also understand
what you need to add impetus to your business. Our range of Current Accounts
comes geared to answer all kinds of business requirements. Each of our Current
Accounts has been customized to ensure efficient management, quick transfers and
instant availability of your funds across our network.
Axis Bank brings different kinds of current accounts for different types of businesses.
Select the one that best suits your business requirements.
Axis Bank's Current Accounts come equipped with the following features to give
maximum value for your money.
56
Features
Anywhere Banking
Our Current Account allows you to bank from all our branches and extension
counters. You can deposit cash, withdraw cash, deposit cheques, and issue 'at-par'
cheques at any of our branches. So bank at your own convenience.
Instant Fund Transfer
You can transfer funds instantly between any of our branches. Funds transfers can be
effected online, right from your desktop, through our internet banking services.
Internet Banking
Axis Bank presents Corporate iConnect - a unique NetBanking platform for its current
account customers. Available with multiple user IDs, depending on your needs.
Access your account at any time form anywhere. You can transfer funds to your own
accounts or to third party accounts within Axis Bank & Inter Bank covering over
25,000 branches of various banks. Corporate iConnect also permits transaction
initiation by one user and approval by another. You can also execute bulk payments
like salary and commission across Axis Bank network, right from your desktop.
At-Par (Multicity) Chequebook
Enjoy the benefits of multicity chequebook with Axis Bank's current accounts. You
can issue cheques payable at par at all our branches across the country. Your cheques
will be treated as local cheques at more than 375 locations as on January 31, 2008.
57
ATM or Debit Card
With every Current Account (for proprietary and partnership concerns), you can avail
upto 2 ATM cum Debit cards, which allow you round the clock access to your
account from any of all our ATMs all over the country. You can withdraw upto Rs
40,000 a day.
Free Monthly Account Statement
By courier and daily on email.
Mobile Banking
Mobile Banking will enable you to bank with us through your mobile phone
irrespective of where you are.
Phone Banking
Phone banking or Tele-banking service can help you access your account from your
telephone anytime you want.
ADVANTAGE CURRENT ACCOUNT
Monthly Average Balance Rs 25,000
Home Branch
Free Limit Rs 3 lakhs per month
Charges above free limit Rs 2.00/ Rs 1000
58
Interbranch (Intercity & Intracity)
Free limit Nil
Charges Rs 4.50/ Rs 1000
Rs. 100 per transaction
(At the time of deposit)
Maximum Daily Limits for Interbranch Deposits
(Intercity & Intracity)
Rs 75000
Out of the above Maximum Limits for Third Party
Deposits
(Intracity & Intercity)
Rs 50,000 per Transaction
Home Branch
Limit No limit
Transaction Charges Free upto 75 transactions per month
above free limit Rs 25 per transaction
Ad Valorem Charges Rs 2.00 / Rs 1000
Maximum withdrawal limit Rs 2 Lakh per daySH TRANSACTIONS**
RAWALS DEPOSITS
Of the above Maximum Daily Limit for Third Party
Interbranch Withdrawals
59
Rs 50,000
Pay orders
Ad Valorem Charges Free
Transaction Charges 3 POs per day free.
Above that Rs. 25 per PO
Demand Drafts
(Payable at Axis Bank Locations)
Ad Valorem Charges Free upto Rs 3 Lakhs per month,
above free limit Re 1 / Rs 1000
Transaction Charges Free upto 10 DDs per month,
above that Rs 25 per DD
Demand Drafts (payable at Correspondent Bank
Locations under Desk Drawing arrangement)
Rs 2/ Rs 1000 minimum Rs 25 per DD
Demand Drafts purchased from other banks Actual + Rs 0.50 / Rs 1000 minimum
Rs 50 perDD
AND DRAFTS & PAY ORDERSWIT
Cheques Deposited at any branch in the same city for local clearing Free
Cheques paid at Non-Home Branch location, and Cheques Deposited at any Axis
Bank branch/ATM outside Home city Location for Clearing
Ad Valorem Charges Free upto Rs 10 Lakhs per month,
above free limit Re 1 / Rs 1000
Transaction Charges Free upto 10 Transactions per month,
60
above free limit Rs 25 per cheque
Cheques Deposited at any Axis Bank branch for outstation collection
Drawn on Axis Bank Locations Rs. 1. 50 / Rs 1000 minimum Rs 30 per cheque
Postage Rs 30/Cheque
Drawn on non-Axis Bank Locations Rs 3.00 / Rs 1000
minimum Rs 50 per cheque
Fund Transfer (Intercity between Axis Bank accounts)
Ad Valorem Charges Free upto Rs 10 Lakhs per month
Rs 0.75 / Rs 1000 above free limit
Transaction Charges Free upto 12 Transfers per month,
above free limit Rs 25 per transfer
NSFER CHEQUE TRANSACTIONS
ANSACTIONS
Account Maintenance
Free limit
Charges above free limit
Cheque Return
Cheque Issued Rs 350/Cheque for upto 5 cheques, Rs. 750 / cheque 6th cheque
onwards
Cheque Deposited for Local Collection Rs 100/Cheque
Cheque Deposited for Outstation Collection 50% of OSC commission, Minimum Rs
50 / cheque+Other bank charges
61
Chequebook (First Cheque book Free) Upto 60 leaves per month Rs. 2 / leaf.
Above 60 leaves per month Rs. 5 / leaf.
Debit Card (Proprietorship & Partnership accounts only)
Issue charges Rs 95 per card
Annual Charge Rs 100 per card
Account Statement
Monthly by post Free
Daily / Weekly by e-mail Free
Adhoc Statement from any branch Rs 50 per statement
Mobile Banking
Day End Balance Free
Transaction Alerts for debit/credit above Rs 25000/- Rs. 25 per month / Mobile
Registeration
Stop Payment
Per instrument Rs 100
Per series Rs 250
Standing Instructions
Set up Rs 100 per instruction
Execution (Intra-bank Fund Transfer) Rs. 25 per instruction
Execution (Inter-bank Fund Transfer) Rs 50 per instruction plus DD/PO charges
Rs 350 per month if MAB is between Rs 12,500 & Rs 25,000
Rs 450 per month if MAB is less than Rs 12,500
Account closure charges
Less than 1 year old Rs 750
62
More than 1 year old Rs 500
Cheque Protection facility @ N. A.
Non-Maintenance Charges
(50% relaxation in MAB shall be allowed on Semi
Urban and Rural centres)
Cheque
Pick-up within city limits
Charges
Cash
Limit
Charges
Delivery within city limits
Limit
Charges
All the above service charges will attract service tax as applicable.
Charge cycle period shall be 25th of preceeding month to 24th of the current
month
All the above terms are subject to change without any prior notice.
Rs 1 crore a day where the destination branch is a
COMMON CHARGES
ANNEXURE - I
DD/PO drawn on Axis Bank Branches
63
DD/PO Cancellation Charges 50/-
Issuance of Duplicate DD/PO 50/-
Revalidation of DD/PO 50/-
DD drawn on Correspondent Bank Branches
Cancellation Charges Rs. 100/- + other bank's charges at actuals if
Issuance of Duplicate Rs. 100/- + other bank's charges at actuals if
any
Duplicate Statement
upto 1 year old Rs. 50/ - per statement More than 1 year old Rs. 100/- per statement
Signature Verification Certificate Rs. 100/- per verification
Certificate of Balance
Current Year Free
Previous year Rs. 200/-
Retrieval of old records or query
More than 1 year old Rs. 100/- per record / query
CHARGES FOR ALL CURRENT ACCOUNTS
CLASSIC CURRENT ACCOUNT
Monthly Average Balance Rs 1 Lakh
Home Branch
Free limit Nil
64
Maximum Daily Limits for Interbranch
Deposits (Intercity & Intracity)
Rs 1lakh
Out of the above Maximum Limits for Third Party Deposits
Home Branch
Limit No limit
Transaction Charges Free upto 100 transactions per month above free limit Rs 25 per
transaction
Maximum withdrawal limit Rs 3 Lakh per day
Of the above Maximum Daily Limit for
Third Party Interbranch Withdrawals Rs 50,000
Pay orders
Transaction Charges 5 POs per day free. {Above that Rs. 25 per PO}
Demand Drafts
(Payable at AXIS BANK Locations)
65
Transaction Charges Free upto 10 DDs per day,
above that Rs. 25 per DD
Demand Drafts (payable at Correspondent Bank Locations under Desk Drawing
arrangement)
Rs 1.50/ Rs1000 minimum Rs 25 per DD
Demand Drafts purchased from other banks
Actual + Rs 0.50 / Rs 1000
minimum Rs 50 per DD
Ad Valorem Charges Free upto Rs 50 Lakhs per month above free limit Rs 0.50/ Rs
1000
Transaction Charges Free upto 20 Transactions per month,above free limit Rs 25 per
cheque
Drawn on Axis Bank Locations Free
Drawn on non-Axis Bank Locations Rs 2.00 / Rs 1000 minimum Rs 50 per cheque
Ad Valorem Charges Free upto Rs 50 Lakhs per monthRs 0.30 / Rs 1000 above free
limit
66
Transaction Charges Free upto 20 Transfers per month, above free limit Rs 25 per
transfer
Account Maintenance
Free limit
Charges above free limit
Cheque Return
Cheque Issued Rs 350/Cheque for upto 5 cheques,
Rs. 750 / cheque 6th cheque onwards
Cheque Deposited for Outstation Collection 50% of OSC commission,Minimum
Rs 50 / cheque+Other bank charges
Chequebook (First Cheque book Free) Upto 100 leaves per month Rs. 2 /
leaf. Above 100 leaves per month Rs. 5 / leaf.
Debit Card (Proprietorship & Partnership accounts )
Account Statement
Mobile Banking
Transaction Alerts for debit/credit above Rs25000/- Free
67
Stop Payment
Per series Rs 250
Execution (Inter-bank Fund Transfer) Rs 50 per instruction plus DD/PO
charges
Rs 800 per month if MAB is between
Rs 50,000 & Rs 1 lakh
Rs 1200 per month if MAB is less
than Rs 50,000
Less than 1 year old Rs 750
More than 1 year old Rs 500
Non-Maintenance Charges
(50% relaxation in MAB shall be allowed
on Semi Urban and Rural centres)
Charges
Cash
Limit
68
Limit
DD / PO
Delivery
Scheme Code Conversion Charges^ Rs. 150 per instance
MARKS DOAll the above service charges will attract service tax as applicable.
Charge cycle period shall be 25th of preceeding month to 24th of the current
month.
All the above terms are subject to change without any prior notice.
Scheme Code Conversion Charge of Rs. 150 per instance shall be charged to all
current account holders for opting different scheme code from the existing one.
COMMON CHARGES
ANNEXURE - I
Cancellation Charges Rs. 100/- + other bank's charges at actuals if Issuance of
Duplicate Rs. 100/- + other bank's charges at actuals if any
Duplicate Statement
upto 1 year old Rs. 50/ - per statement
More than 1 year old Rs. 100/- per statement
69
Current Year Free
OMMON CHARGES FOR ALL CURRENT ACCOUNTS
PRIVILEGE CURRENT ACCOUNT
Home Branch
Free limit Nil
70
Maximum Daily Limits for Interbranch
Deposits (Intercity & Intracity)
Rs 2 lakhs
Home Branch
Limit No limit M A B P rivilege Current Account - Schedule of charges
Transaction Charges Free upto 100 transactions per month above free limit Rs 25 per
transaction
Maximum withdrawal limit Rs 3 Lakh per day
Transaction Charges Free upto 6 transactions per month above free limit
Rs 25 per transaction
Of the above Maximum Daily Limit for Third Party Inter branch Withdrawals
Rs 50,000
Pay orders
Ad Valorem Charges Free Transaction Charges 10 POs per day free.
Demand Drafts
(Payable at Axis Bank Locations)
71
Transaction Charges Free upto 12 DDs per day, above that Rs. 25 per DD
arrangement)
Rs 1.50/ Rs 1000 minimum Rs 25 per DD
Demand Drafts purchased from other banks Actual + Rs 0.50 / Rs 1000 minimum
Rs50 per DD
Ad Valorem Charges Free upto Rs 90 Lakhs per month above free limit Rs0.50 / Rs
1000
Transaction Charges Free upto 40 Transactions per month, above free limit Rs 25 per
cheque
Drawn on Axis Bank Locations Free
Drawn on non-Axis Bank Locations Rs 2.00 / Rs 1000
minimum Rs 50 per cheque
Ad Valorem Charges Free upto Rs 1.50 crore per month
Rs 0.30 / Rs 1000 above free limitNSACTIONS
72
Transaction Charges Free upto 40 Transfers per month, above free limit Rs 25 per
transfer
Account Maintenance
Free limit Charges above free limit N.A
Cheque Return
Cheque Issued Rs 350/Cheque for upto 5 cheques, Rs.750/cheque 6th cheque onwards
Cheque Deposited for Outstation Collection 50% of OSC commission, Minimum Rs
50/ cheque+Other bank charges
Chequebook (First Cheque book Free) Upto 100 leaves per month Rs. 2 / leaf.
Above 100 leaves per month Rs. 5 / leaf.
Account Statement
Monthly by post Free Daily / Weekly by e-mail Free
Mobile Banking
Transaction Alerts for debit/credit above Rs 25000/- Free
Stop Payment
Per series Rs 250
73
Execution (Inter-bank Fund Transfer) Rs 50 per instruction plus DD/PO charges
Rs 1200 per month if MAB is between Rs 2,50,000 & Rs 5 lakh
Rs 1600 per month if MAB is less than Rs 2,50,000
Less than 1 year old Rs 750 More than 1 year old Rs 500
Cheque Protection facility @ N. A.
Cancellation Charges Rs. 100/- + other bank's charges at actuals if any
Issuance of Duplicate Rs. 100/- + other bank's charges at actuals if any
Duplicate Statement
upto 1 year old Rs. 50/ - per statement
More than 1 year old Rs. 100/- per statement
Current Year Free
74
CHANNEL ONE CURRENT ACCOUNT
Home Branch
Free Limit Rs 100 Lakh per month*
Free limit Nil
Maximum Daily Limits for Interbranch Deposits (Intercity & Intracity)
Rs 2 Lakh
(Intracity & Intercity) Rs 50,000
Home Branch
Limit No limit
Transaction Charges Nil
Ad Valorem Charges Maximum withdrawal limit Rs 5 Lakh per dayne Current
Transaction Charges NIL
Of the above Maximum Daily Limit for Third Party Interbranch Withdrawals
Rs 50,000
Pay orders
75
Transaction Charges 15 POs per day free.
Demand Drafts (Payable at Axis Bank Locations)
Transaction Charges Free upto 15 DDs per day, above that Rs. 25 per DD
arrangement)
Rs 1.00/ Rs 1000 Minimum Rs 25 per DD
Demand Drafts purchased from other banks At Cost
Cheques paid at Non-Home Branch location, and Cheques Deposited at any
AXIS BANK branch/ATM outside Home city Location for Clearing
Ad Valorem Charges Free without limit
Transaction Charges 500 transactions per month, above that Rs. 3 per transaction
Drawn on Axis Bank Locations Free without limit
Drawn on non-Axis Bank Locations Other Bank charges
Transaction Charges FreeANSFER CH
Account Maintenance
76
Free limit 750 transactions per month
Charges above free limit Re 1 per transaction
Cheque Return
Cheque Deposited for Outstation Collection Rs 50 per cheque plus other bank charges
wherever applicable
Chequebook (First Cheque book Free) Free
Issue charges Free
Account Statement
Adhoc Statement from any branch Free
Mobile Banking
Transaction Alerts for debit/credit above Rs 25000/- Free
Stop Payment
Per series Rs 250
Set up Free
Execution (Intra-bank Fund Transfer) Free
77
Execution (Inter-bank Fund Transfer) Free
Rs 2000 per month if MAB is between Rs 5 Lakh and 10 Lakh
Rs 4000 per month if MAB is less than Rs 5 Lakh
Less than 1 year old N.A.
More than 1 year old
Cheque Protection facility @ Upto Rs 50,000 per day
Non-Maintenance Charges (50% relaxation in MAB shall be allowed on
Semi Urban and Rural centres)
Cheque
Charges Free
Cash
Limit Rs 2 Lakh per day ( Once a day)
Charges Rs 2500 per month (Daily service)
Rs 150 per instance ( On demand)
Limit Rs 2 Lakh per instance (Self drawn cheques only)
Charges Rs 150 per instance
DD / PO
Delivery Free
Scheme Code Conversion Charges^ Rs. 150 per instance
78
CLUB 50 CURRENT ACCOUNT
Half yearly Average Balance Rs 50 Lakh
Home Branch
Free Limit Rs 1.50 Crores per month
Free limit Nil Charges Rs 3.50/ Rs 1000
Maximum Daily Limits for Interbranch Deposits (Intercity & Intracity)
Rs 2 Lakh
Rs 50,000
Home Branch
Limit No limit
Transaction Charges Nil
Ad Valorem Charges Maximum withdrawal limit Rs 5 Lakh per day
Transaction Charges NIL
Of the above Maximum Daily Limit for Third
Party Interbranch Withdrawals
Rs 50,000
Pay orders
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Transaction Charges Free
Demand Drafts (Payable at Axis Bank Locations)
arrangement)
Free upto Rs. 5 lacs per month, above that Rs 1.00/
Rs 1000 Minimum Rs 25 per DD
Demand Drafts purchased from other banks N.A
Cheques Deposited at any branch in the same city for local clearing
Free
Bank branch/ATM outside Home city Location for
Clearing
Ad Valorem Charges Free without limit
Transaction Charges 1200 transactions per month, above that Rs. 3 per
transaction
Drawn on Axis Bank Locations Free without limit
Drawn on non-Axis Bank Locations Other Bank charges
80
Account Maintenance
Free limit 1500 transactions per month
Charges above free limit Re 1 per transaction
Cheque Return
Cheque Deposited for Outstation Collection Rs 50 per cheque plus other bank charges
wherever applicable
Chequebook (First Cheque book Free) Free
Issue charges Free
Annual Charge
Account Statement
Adhoc Statement from any branch Free
Mobile Banking
Day End Balance Free Transaction Alerts for debit/credit above Rs 1,00,000/- Free
Stop Payment
Per instrument Rs 100 Per series Rs 250
81
Set up Free
Execution (Intra-bank Fund Transfer) Free
Execution (Inter-bank Fund Transfer) Free
Less than 1 year old N.A.
More than 1 year old
Cheque Protection facility @ Upto Rs 1,00,000 per day
Non-Maintenance Charges (50% relaxation in MAB shall be allowed on Semi
Urban and Rural centres)
Cheque
Charges Free
Cash
Limit Rs 2 Lakh per day ( Once a day)
Charges Free
Limit Rs 2 Lakh per instance (Self drawn cheques only)
Charges Free
DD / PO
Delivery Free
Scheme Code Conversion Charges^ Rs. 150 per instance.
82
HONGKONG AND SHANGHAI BANKING CORPORATION
LIMITED {H.S.B.C}
The antecedents of the HSBC Group in India can be
traced back to October 1853 when the Mercantile Bank of India, London and China
was founded in Bombay (now Mumbai). Starting with an authorised capital of Rs 5
million, the Mercantile Bank soon opened offices in London, Madras(Chennai),
Colombo and Kandy, followed by Calcutta(Kolkata), Singapore, Hong Kong,
Canton(Guangchow) and Shanghai by 1855. The following hundred years were in
many ways propitious for the Mercantile Bank. In 1950 it moved into its new head
office building in Mumbai.at Flora Fountain.
The acquisition in 1959 by The Hongkong and Shanghai Banking
Corporation Limited of the Mercantile Bank was a decisive factor in laying the
foundation for today's HSBC Group. Founded in 1865 to serve the needs of the
merchants of the China coast and finance the growing trade between China, Europe
and the United States, HSBC has been an international bank from its earliest days.
After the Mercantile Bank was acquired by The Hongkong
and Shanghai Banking Corporation, the Flora Fountain building became and remains
to this day, the Head Office of the HSBC Group in India. Through the 1990s, HSBC
has vigorously developed its role as one of the leading banking and financial services
organisations in the world. Its strategy of 'managing for value' emphasises the
Group's unique balance of business and earnings between older, mature economies
and faster-growing emerging markets.
83
HSBC in India is proud to have retained the Group's pioneering streak by being an
active partner in the development of the Indian banking industry - even giving India
its first ATM way back in 1987. The organisation's adaptability, resilience and
commitment to its customers have further enabled it to survive through turbulent
times and prosper through good times over the past 150 years.
INTERNATIONAL LINKS
Asia Pacific Links Australia Bangladesh
Brunei Darussalam China Hong Kong SAR
Indonesia Japan Kazakhstan
Korea Macau Malaysia
Mauritius New Zealand Pakistan
Philippines Singapore Sri Lanka
Taiwan Thailand Vietnam
BUSINESS BANKING
At HSBC, we understand that running a business takes
time, money and planning. That’s why, each one of the products and services, in our
extensive range, is designed to give you maximum value with minimum paperwork
and effort. Whatever the size of your business, we have an account just right for you.
With comprehensive solutions that are tailor made to suit your individual business
needs. Keeping in mind varying business needs, we have designed different packages
for you to select from.
84
Our Business Banking Current Account offerings have been
revised. With effect from 1st March 2008, we would be glad to serve you with our
“BUSINESS VANTAGE” and “BUSINESS SELECT” Current Account propositions.
Existing customers availing the “Business Account” variant may continue with
features and service charges as applicable.
BusinessVantage Account
The Business Banking Account for growth. When you need solutions for a growing
business, choose the banking account that gives your business a superior service
advantage. With a flexible financial package that includes a host of exclusive benefits
and free services, Business Vantage Account from HSBC puts your business
completely at an advantage.
Features & Benefits
Preferential pricing* on Trade Services
As our valued customer, you can enjoy our local expertise and global reach in
handling your trade business, including a complete range of products that would
facilitate you in all your export and import transactions. These include Export and
Import Collections, Documentary Credit (or Letter of Credit) issuing, advising and
confirming, negotiation of your Export Bills and Remittances. All this at specially
discounted prices. For more information on our trade services, please click here.
Free cheques payable at par
85
With your BusinessVantage account you get a 'cheques payable at par' facility across
23 cities in India. So your cheques are locally cleared across our branches, free of
cost, making supplier payment problems a thing of the past!
FREE cashier's orders
Enjoy the benefit of free cashier's orders payable at any HSBC branch in India.
Business Doorstep Banking
No need to rush to the Bank for routine transactions. Let the Bank come to you to
pick up and deliver cash, collect cheques etc, allowing you to save valuable time and
money.
Preferential pricing of foreign exchange rates
With our global network, we not only ensure that your foreign exchange transactions
and seamless but also provide you with a preferential rates on all your foreign
exchange remittances routed through us.
Special ATM withdrawal limit
You can now withdraw up to Rs. 1 Lakh per day from your BusinessVantage account.
In addition, you can also obtain a statement, transfer funds between accounts, order
chequebooks, and deposit cheques and cash. You can also deposit cheques or credit
card payments at any time of the day or night at our cheque deposit boxes located at
all our ATMS.
New business debit card
You can now apply for a HSBC debit card which can be used as an ATM card at any
HSBC or Visa/Plus ATM across the world, as well as for making payment at
merchant establishments.
86
No bounce cheque protection
Make payments with complete peace of mind - BusinessVantage offers you a no-
bounce limit of up to Rs. 1 Lakh on cheques issued from your BusinessVantage
account. For more information and an application form, please contact your branch.
Cluster deposits
With cluster deposits, let the idle monies in your current account earn the interest rate
of a fixed deposit while allowing you access to your funds. Ensuring returns as well
as liquidity.
Free personalised business cheque book
As a BusinessVantage customer, you will have the benefit of a free personalised
chequebook.
FREE Internet Banking for Businesses
Now view and download your account statements, pay bills, make drafts or transfer
funds round the clock, from anywhere in the world.
FREE Business Phone Banking
Access your bank at your convenience, without actually stepping into the Bank.
That's not all - transfer funds, pay your suppliers, make fixed deposits, request a
chequebook and much more. All you need is a phone.
And that's not all - enjoy the advantages of making payments to any part of the
country, FREE Auto sweeps to transfer excess cash to a fixed deposit, FREE standing
instructions, and much more!
87
Eligibility
BusinessVantage accounts need to maintain an average quarterly balance of INR
100,000.
BUSINESS ACCOUNT
The Business Account proposition is being discontinued
wef 31st March 2008. However existing customers availing the Business Account
proposition shall continue with features and service charges as applicable.
Features & Benefits
Multi-branch banking
Operate your current account from any branch in your city and perform select
transactions at any of our 42 branches and over 170 ATMs across the country.
Free special ATM card
Withdraw up to Rs. 75,000 per day and access over 170 ATMs in India with your
special ATM card. In addition, you can also obtain a statement, transfer funds
between accounts, order chequebooks, and deposit cheques and cash. You can also
deposit cheques or credit card payments at any time of the day or night at our cheque
deposit boxes located at all our ATMs.
Fast and efficient collection services
We can clear upcountry cheques drawn on any location across the country, though
they have to be deposited at our branch locations. You can get assured credit within a
88
maximum of nine working days at about 150 locations in the country. We have tie
ups with correspondent Banks at close to 4000 locations from where we can ensure
efficient realisation of cheques.
Free Phone Banking
Access your bank balances 24 hours a day, 7 days a week at your convenience,
without actually stepping into the Bank. Besides this, transfer funds, pay suppliers,
make fixed deposits, request a chequebook and much more. All you need is a phone.
Free Internet Banking for Businesses
View and download your account statements, pay bills, make drafts or transfer funds
round the clock, from anywhere in the world. More
Savings Account for employees
Simplify salary payments by using Auto Pay to directly credit salaries to your
employees' accounts.
And that's not all - as a Business Banking customer you can invest in mutual funds,
enjoy up to 48 days interest-free credit on an internationally-valid credit card and
convert your shares into electronic form with HSBC's depository services.
Eligibility
Business Accounts need to maintain an average quarterly balance of INR 25,000.
89
METHODOLOGY:
1.
• Data was being collected from the banks.
• Enquiry from the provider was being taken.
• Analysis of data gathered through survey.
2.
• The data of the banks taken from the cluster offices was compared.
• Conclusion was being achieved on the basis of comparison.
Identifying and defining the problem/opportunity i.e. whether STANDARD
CHARTERED BANK should carry on and see through the market whether the bank
will exist there in the coming future.
Exploratory research: It aims at understanding the topic being researched and
defining the identified problem which involves evaluating the existing studies on the
related topic, discussing the problem with experts, analyzing the situation etc. This
would also involve gathering the detailed knowledge about the customers and the
products and services provided by the organization. At this stage of the study , a deep
knowledge about the target sample is must.
Preparing the statement of research objectives:

Planning the research design, schedule and selecting the research method.
Data collection:
Primary research:
After gaining a complete knowledge about the target organizations through secondary
sources, the primary research would involve one to one interactions with the users to
know more about their satisfaction and expectations
90
Simultaneous learning of various research techniques, evaluating and analyzing the
data. Preparing and presenting the research report
CHAPTER IV
FINDINGS,CONCLUSIONS
AND
SUGGESTIONS
91
CONCLUSION
All the way on the research for the past 2 months. I got through the following 4 banks
namely,
 STANDARD CHARTERED BANK
 AXIS BANK {Formerly UTI}
 HONGKONG SHANGHAI BANKING CORPORATION {HSBC}
 HOUSING DEVELOPMENT FINANCE CORPORATION {HDFC}
I was purposed to make a comparison of the current account facilities being provided
by these banks. I came to the resultant that STANDARD CHARTERED BANK
provides the best available services to a niche segment market. Although the next
competitor I would suppose is the HDFC BANK. Is is sure to achieve better markets
but due to the overcrowding of the branches it is yet to subtle itself. AXIS BANK is
yet to reconcile itself. The bank provides so many Current Account facilities that it
can be a bit confusing for the consumer.
Considering the HSBC BANK, it is a all
together for a different provider. Only those can survive the facilities who belong to
92
the executive class. Further the data speaks for itself that the best option among the 4
is STANDARD CHARTERED BANK.
Limitations of the Research
• Suggestions can’t be quickly implemented as needed top management’s

approval.
• Few banking agents gave manipulated answers.
• The sample size was too small as compared to the consumer base targeted.
• The sample size was taken on random basis.
• The research need to done by a single identity so it can not not be claimed
fully authetic.
LEARNING EXPERIENCE
The organization that I work with is STANDARD CHARTERED BANK,
LUCKNOW. The 2 months period of my working in such a prestigious organization
gave me a real time exposure to know about the organizational working process. I was
able to explore most of the concepts of the banking sector. STANDARD
CHARTERED BANK is one of the India’s prior bank. It is doing its business by
continuously delivering differentiated products and services that provide high
business value in return. I decided to do an internship in STANDARD CHARTERED
BANK because banking always attracted me. The completion of any task depends
upon the co-operation, coordination and consolidated efforts of several resources of
93
knowledge, energy, time and above all the proper guidance of the experienced
seniors.
I must thank STANDARD CHARTERED BANK for giving me such an exposure,
this was the great experience, and I would like to thank all those people whom I have
worked with in these 2 months.
It was a great pleasure to work with STANDARD CHARTERED BANK and overall
it was a great learning experience and understanding for me.
ANNEXURE
A. Curriculum Vitae enclosed

B. Consolidated Balance Sheet
C. Data on Environment & Climate change
94
AMITY UNIVERSITY
--------------------UTTAR PRADESH--------------------
(Established by Ritnand Balved Education Foundation)
ABHISHEK MISHRA
5/78 , VIRAM KHAND
GOMTI NAGAR , LUCKNOW
UTTAR PRADESH PIN - 226010
Mobile: +91-930-519-8646
Email: abhishekmishra_86@yahoo.co.in
Career Objective
Rendering the best managerial services in an organization with zeal to learn and grow.
Summary of skills
• Communication, collaboration skills with team spirit and proficiency at grasping new
concepts quickly and utilize the same.
95
• Ability to generate, transform ideas and concepts in using creative and critical
thinking.
Professional Qualification
MBA{I.B} (Master of Business Administration) AMITY BUSINESS SCHOOL,

AMITY UNIVERSITY
[INTERNATIONAL BUSINESS & FINANCE ](PURSUING) Lucknow
2007-2009
BBA {I.B} {Bachelor of Business Administration} I.M.S LUCKNOW UNIVERSITY

[INTERNATIONAL BUSINESS] Lucknow
2004-2007
Academic Qualification
Intermediate 73% ARMY SCHOOL Faizabad 2003-2004
High School 78% ARMY SCHOOL Faizabad 2001-2002
Achievements
• Participated and got first division in NATIONAL OLAMPIAD of
MATHEMATICS in high school.
• Participated and won second prize in CORPORATE QUIZ organized by AMITY

BUSINESS SCHOOL.
• Participated in SAMANVAYA (Organized By AMITY BUSINESS SCHOOL)
Extra Curricular Activities
• Successfully completed the 7 days MILITARY CAMP TRAINING in

MANESAR , Gurgaon.
96
• Participated in activities of LUCKNOW MANAGEMENT ASSOCIATION ,
LUCKNOW representing my college.
Strengths
• Ability to motivate people and working together in team.
• Ability to Learn.
Personal Details
D.O.B. : 06TH MAY ,1986
Fathers Name : Mr. Raghvendra Nath Mishra
Mother’s Name : Mrs. Chandra Prabha Mishra
Permanent Address : 5/78, Viram Khand, Gomti Nagar, Lucknow, U.P.
Mobile No : +91-930-519-8646
Gender : Male
Marital Status : Single
References
1. Mr.VIVEK MISHRA
{PROGRAM ANALYST}
COGNIZANT TECHNOLOGY SOLUTION,Coimbatore
Mob. 09367712677
2. Mr.JATIN MEHTA
{Asst. Manager ,SUPPLY CHAIN DEPARTMENT}
MARUTI UDYOG Ltd. Gurgaon
Mob. 09999378811
3. Ms. SHAILJA SHARMA
97
{PROJECT ENGINEER}
WIPRO TECHNOLOGIES Bangalore
Mob. 09342156541
DECLARATION
This is to inform that all the information given in the Bio data is authentic.
98
99
100
BIBLIOGRAPHY
BOOKS :
Pandey,I.M, FINANCIAL MANAGEMENT
KOTLER PHILIP, MARKETING MANAGEMENT
MAGAZINE & JOURNAL/ NEWSPAPER :
INDIA TODAY {MAY 21 ISSUE}

BUSINESS AND ECONOMY
ECONOMIC TIMES
BUSINESS STANDARD
WEBSITE :
www.standardchartered.com
www.hdfcbank.com
www.hsbc.co.in
www.axisbank.com
www.google.co.in
www.indiatodaygroup.com
www.bankingindiaupdate.com
PEOPLE :
Mr. Shyam S. Agarwal

STANDARD CHARTERED BANK, LUCKNOW
Mr. Pallav Chaudhary

STANDARD CHARTERED BANK, LUCKNOW
101

Standard Chartered

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COMPARISON OF CURRENT ACCOUNT

FACILITIES BEING PROVIDED BY

STANDARD CHARTERED BANK

Industry Guide : Faculty Guide :

SUMMER INTERNSHIP REPORT IN PARTIAL FULFILLMENT OF THE AWARD OF THE

AMITY BUSINESS SCHOOL

undertaken STANDARD CHARTERED BANK , LUCKNOW from 04/05/08 to

under the able guidance of Mr. Shyam S. Agarwal in partial

fulfilment of the requirement for award of degree of MASTER OF BUSINESS

ADMINISTRATION (INTERNATIONAL BUSINESS) from Amity University

Signature Signature Signature

CERTIFICATE BY FACULTY GUIDE

This is to certify that ABHISHEK MISHRA a student of MASTER OF

The project entitled “COMPARISON OF CURRENT ACCOUNT

Signatures of Faculty Guide

Name: Dr. Amit Sinha

Amity University, U.P.

CHARTERED BANK Lucknow and Mr. Shyam S. Agarwal, Asst. Manager

– Liability, STANDARD CHARTERED BANK, Lucknow, for giving me the

opportunity to work in this prestigious organization.

I would also like to thank Mr. Pallav Chaudhary [Team Manager], at

STANDARD CHARTERED BANK, Lucknow for giving me the opportunity

to work in this esteemed department and giving me the opportunity to work

on this project which helped me in gaining immense knowledge. I also thank

Now I would like to thank Prof. Dr. AMIT SINHA, my faculty

guide for constantly guiding me in learning new aspects of the corporate

world and helping me in applying the knowledge that I’ve learned at my

workplace and also helping me throughout this project with valuable

information and giving me a better insight of the things.

Statement by the candidate 2

Change in data with trend of change 22 - 24

Environmental & Climate changes 95

This project is basically being formulated to make a comparison of the

banks as related to the current account holders.

MAJOR OBJECTIVE: To make customers aware of the various world class

SECONDARY OBJECTIVE: To convince customers the belief that STANDARD

CHARTERED BANK provides relevantly better services and facilities compared to

MARKET STUDY : Research of potential of STANDARD CHARTERED BANK’S

Saving’s Account in the reign of Lucknow.

CHARTERED BANK has been brought forward in the report.

BACKGROUND OF THE PRESENT STUDY : The major backup of any

REVIEW OF PREVIOUS RESEARCH STUDIES IN THE

RELEVANT AREA OF YOUR RESEARCH: - Even though researches

SCOPE & OBJECTIVE OF THE PRESENT STUDY : Being a part of

Indian scenario, namely

 STANDARD CHARTERED BANK

of India, Australia and China, founded in 1853.

to the East and to Africa.

The Chartered Bank

Shanghai in 1858, followed by Hong Kong and Singapore in 1859.

The Standard Bank

business in Port Elizabeth, South Africa, in January 1863.

Johannesburg when gold was discovered there in 1885.

Cameroon, Gambia, Ghana, Nigeria and Sierra Leone.

In 1969, the decision was made by Chartered and by Standard to undergo

defeated, Standard Chartered entered a period of change. Provisions had to be made

markets. Secondly, it would focus on consumer, corporate and institutional banking

strength and expertise.

In the new millennium the bank acquired Grindlays Bank from

broaden our product range.

Asia Pacific UK/Europe Africa

Exchange, Standard Chartered PLC is consistently ranked in the top 25