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Role of Barcode Technology in
Library Serials
INTRODUCTION
Barcode technology is reliable and easy to use. It improves accuracy and accelerates
the processing time, eliminates the typing errors, decreases the costs and improves
the services. During the stock verification period, routine library activities can be carried
out without any disturbance. Data-capturing terminal is handy and portable, and there
is no problem of scanning the data multiple times. The only disadvantage being like
libraries assign simple accession numbers 1 to n for books, R1 to Rn for reports, and
S1 to Sn for standards (R and S are the accession series of specific publication type). If
libraries carry out stock verification for books alone LibSys has no option to carry out
stock verification by an accession series wise. It process as the data and generates a
report for all records available in the cataloguing module. Overall, the technology is
beneficial for carrying out stock verifications in libraries. Since, there is no human
intervention, the verification report generated by the system is perfect and accurate.
BARCODE DATA TRANSFER
The information that can be encoded on the barcodes is rather limited and hence,
it is up to the individual libraries to decide what information they need to barcode for
efficient handling of collection and for better operation of services. Libraries can use
accession numbers of books, the unique information that distinguish their collection,
as the vital information entity to barcode their collection. Similarly, the identification
number of a user stands distinct for each member, which can be used to barcode the
user's cards. Accession number/borrower number exported from the library database/
borrower database is converted to a series of black and white lines by the barcode
software.
This can be printed by a dot-matrix/laser printer and pasted on all books and
borrower cards. The light beam flashed from the barcode scanner on the barcode label
Internet Resources for Libraries 49
undergoes reflection at the white lines and absorption on the dark bands. This reflected
light is collected back and is converted into electric pulses by the photoelectric circuitry
of the scanner. Further, these pulses are converted into binary information by the
interface circuitry of the scanner before they are fed to the computer, for further
processing. So, the information read from barcode acts as a substitute for the same
information entered through keyboard, to handle circulation/other routines of the library
database.
The barcode technology is essentially a data transfer device and hence, it works
in perfect harmony with any of the computerised database systems. Any customisation
needed at the user end can be done either by the in-house system personnel or by
local solution providers. The barcoding setup includes the barcode scanner to read the
barcoded information, its interfacing with the library computer, the software to convert
the requisite information to barcodes, and the printer.
The barcode scanners may be classified into different groups like:
• As per design (handheld and fixed-mount).
• As per light source (infrared or visible).
Hand-held scanners contain no moving parts. They are compact, light and cheaper
as compared to fixed-mount models. Hence, they are of interest to libraries desiring to
optimise their budgetary resources. Infrared scanners can read mutilated labels;
however, they need special printers. But recent times saw the dominant categorisation,
as per technology, into CCD and laser scanners. In CCD scanners, light from the LEDs
is used to read the barcode information, whereas laser light is used in the latter.
Accordingly, laser scanners have increased scan width and range (distance from which
the labels are scanned), but they are comparatively expensive. The vendors used to
offer requisite software to generate barcodes from suggested fields of library database.
Since, materials and readers are added only in prescribed number in a library, it will be
better to avoid commercial printing of barcode labels.
All required lables can be printed either on normal paper or on purchased blank
labels on a dot-matrixllaser printer, as per their availability in the library. While
generating lables, provision may also be made to print some other fields like author/
title/user riame in normal text to identify the labels easily, as one is more comfortable
with text than numbers like accession/identification number. The user cards are
normally laminated and to ensure long life of the labels on books (defective labels always
lead to wrong/no reading of data), transparent cellotape can be pasted over these.
CODING FORMATS/ SYMBOLOGIES
The different code formats and how the information is encoded in bars is available
in the litreature4. The same information can be encoded by different schemes; however,
at the user and application level, it doesn't make much distinction and the user may
use any of the schemes. The same information can be encoded to and satisfactorily
decoded from more than one scheme without hampering efficiency or time. Limitations
are imposed by the barcoding software one uses, and it is better to consult the individual
operational manual for such information.
Some of the common formats are:
• Universal Product Code (UPC): US standard to encode only digits, UPC-A to
encode 12 digits or UPC-E to encode 6 digits.
50 Internet Resources for Libraries
The term stock verification thus came into existance with regard to libraries. It is
also referred as stock taking, physical verification or checking, stock inspection, and
inventory, taking meaning physical checkup of any article on record.
Libraries of Govt. of India and its other organisations has to do a mandatory physical
verification of all their holdings as per the following guidelines:
• Complete annual physical verification of books should be done every year in
the case of libraries having not more than 20,000 holdings and not fewer
than one qualified library staff. In case there is only one qualified staff, the
verification may be done as per sub-para.
• Complete physical verification at intervals of not more than three years should
be done in the case of libraries having more than 20,000 but not more than
50,000 volumes.
• Sample physical verification at intervals of not more than five years may be
done in the case of libraries having more than 50,000 volumes. If such sample
verification reveals unusual or unreasonable shortage, complete verification
shall be done.
Libraries traditionally perform the periodic stock verification by adopting any one
of the following methods: Verification by accession register; using a separate register
with accession numbers; slips containing accession numbers; numerical counting; and
shelf register cards or shelf list cards. The methods are cumbersome, time-consuming,
and error prone as these are done manually.
The automated stock verification procedure adopted at Raja Ramanna Centre for
Advanced Technology (RRCAT) library by employing barcode and LibSys facilities
library stock verification could be performed easily with less manpower; one person
scanned the barcode label (accession number) of documents and other person marked
the documents by putting month and year stamp at the inside back cover to ensure
that the document was physically verified. Besides, identification of damaged and worn
out documents for repair, binding of obsolete volumes, and rearrangement and cleaning
can also be done simultaneously. During the stock verification period, the returned
(check-in) documents were also verified before shelving. Once the data capturing was
over, the verification and generation of report with LibSys could also be done in a short
period of time.
IMPLEMENTATION OF BARCODE TECHNOLOGY
AND LIBSYS AT RRCAT LIBRARY
To improve the library service and to have an efficient control over the entire
operation, the LibSys, which is a commercially available integrated multi-user library
automation package, was implemented at RRCAT in 1995. To improve the services
further, the barcode technology (print-related automatic identification technology) was
implemented in 2000. The hardware installed to implement these technologies at
RRCAT are: Laser barcode scanner for reading labels (at circulation counter); portable
data capturing terminal with build-in laser scanner for inventory (stock verification);
and accessories such as cradle, cable, battery and other items. The softwares for
interfacing the data capturing terminal with computer are: PowerGen, SysTools and
Label Works for Windows for label designing.
Internet Resources for Libraries 53
module. The initiation of stock verification function is executed at once. This operation
sets the system for the big exercise on inventory entails.
Data Analysis
The LibSys provides data verification in two ways; accession numbers one by one,
and list of accession numbers in a file. All accession numbers are stored in a file. The
system registers accession numbers for verification in the database. After matching
the accession number from the file, the LibSys automatically generates an exception
case file with extension ‘*. exp’ and saves it in the work file path, i.e., in the wfilexx
directory. This file enlists the list of mis-matching accession numbers and wrongly
scanned numbers.
Report Generation
As the term stock verification implies only on stock, a list of missing accession
numbers is generated against the captured data file. After several cross checkings, the
final verification report is prepared in a text (*.txt) file. The flow chart is presented in
figure.
CONCLUSION
The circulation work in an automated library involves keying in a large amount of
data. Sometimes, the library staff at the counter has to retype the same information
due to error in data entry. All this results in long queues at the circulation desk in our
libraries.
56 Internet Resources for Libraries
This voluminous work can be handled in a smooth manner in a much less time by
the application of barcoding, one of the simplest coding technologies available in the
market. The speed of data capture is three times faster than the speed at which a skilled
data entry operator can input data' and also the error rate is negligibly small2. The
barcode technology originated out of the need of retail stores and big industries to
track down their inventory errors in a faster way. Due to the cheap human labour
available in our country, the estimated barcoding market was a mere 12 crores in 1995-
96', out of which libraries and miscellaneous services accounted for only 1 crore.
Libraries need to adopt this technology as it helps retrieve and collect data quickly and
efficiently.
Internet Resources for Libraries 57
3
Library Networking
Introduction
Libraries are at the forefront of providing no-fee Internet access to the public. In
1994, just 8.2 percent of public libraries provided this service; as of 2009, 100 percent
of libraries do so. While this is a vital role in every community, the library is the only
source of no-fee public Internet access in 71 percent of communities.
The core mission of libraries is to connect people with ideas and information.
Internet access makes it possible for libraries to fulfill this mission through online
resources that can, for example, help people find jobs, improve their skills, access
government services, create small businesses, complete school homework, and conduct
research. Libraries have reported high demand for Internet access; indeed, in the
majority of libraries, the demand for publicaccess computers far outweighs the supply.
As demand for public access to the Internet grows, so, too, does the need for higher
bandwidth in the library.
In some communities, libraries play the important role of broadband anchor
institution; in other words, by obtaining high-bandwidth connections, they drive the
deployment of advanced technologies to communities that might be unable to obtain
that level of service through residential demand alone.
In short, libraries that are able to meet the demand for no-fee public Internet
access play a vital role in serving both their users and their communities. To help
libraries achieve this capability, the Bill and Melinda Gates Foundation initiated the
Opportunity Online Broadband Grant Programme. This programme provides funding
and support to help State Library agencies in seven states—Massachusetts, New York,
Virginia, Arkansas, Kansas, California, and Texas—develop leadership and improve
library connectivity to the Internet. The American Library Association’s Office for
Information Technology Policy (OITP) is participating in this programme, providing
research and consulting services to state libraries, as well as developing publications
that address key issues salient to the program’s goals. The purpose of this publication
is to provide a snapshot of five different library networks that provide users with no-
fee Internet access.
58 Internet Resources for Libraries
success. For example, MSLN aggregates library traffic to two nodes, which results in
lower recurring expenses for Internet access. Aggregation offers other, less obvious
benefits. An example is streamlining and standardisation of members’ E-rate
participation. All of the statewide networks profiled here regularly file for E-rate
discounts on behalf of their members or offer assistance to members in doing so.
A centralised application relieves the burden on individual libraries. MSLN files an
aggregated application for federal E-rate discounts and an application for Maine’s state
universal service fund. Wisconsin files one aggregated E-rate application that includes
every K-12 school district and public library on BadgerNet (about 910 sites), and also
completes all the required follow-up. Considering that the most frequently cited reason
for libraries’ non-participation in the E-rate programme is the complexity of the process,
this is a very real benefit with tangible results.
Standardisation is a key requirement for aggregation. OPLIN, MSLN, PLS, and
BadgerNet require the same router configuration for every library site; SLN requires
that all members have the same network equipment; and every school and library on
BadgerNet has the same standard Ethernet interface.
Standardisation avoids the logistical challenges associated with customisation.
It also allows for aggregation of technical support services. The benefits of aggregating
technical support are readily apparent in West Virginia, where these services are
typically beyond the means of individual public libraries with limited budgets and
staff expertise. MSLN employs a shared project manager to provide planning guidance
to individual libraries, a service that would otherwise be too costly for individual
libraries.
Use of Demonstrations
OITP’s past research suggests that technology demonstrations are necessary to
convince a library’s community to support a major new effort such as a regional or
statewide network. Such demonstrations, while providing essential training to library
staff, also serve a critical outreach and public relations function.
For example, during the initial phase of network development, OPLIN staff
members visited libraries around the state to demonstrate how access to the Internet
would help their users. While demonstrations can be very helpful in growing network
membership, their usefulness does not end with the network’s establishment.
OPLIN and SLN representatives continue to provide information on network services
and their use at annual conferences and meetings. Other library systems offer ongoing
training on new resources provided via the network and on how library staff can use
these resources to improve library services and ultimately benefit the library’s patrons.
Demonstrations can also help achieve the network’s sustainability when used as an
advocacy tool for continued funding and support of network projects.
Provision of Technical Support and
sTraining for Library Staff
Library networks are complex technical entities that support many users and
applications; it is unreasonable to expect local library staff, especially those in smaller or
rural libraries, to provide comprehensive technical support for the network. All the
networks profiled here provide members with some level of technical support and training
in how to solve technical problems.
60 Internet Resources for Libraries
The level of support ranges from handling all network problems to training local
librarians in problem solving. Two of the networks—PLAN and Badger Net—continuously
monitor network traffic and respond with solutions when they are needed. The case studies
demonstrate several innovative approaches to supporting large networks:
• In a centralised model, OPLIN manages a support center that offers members
a first line of defence for network troubleshooting.
• MSLN employs one circuit rider whose responsibilities include focusing on
resource poor libraries with the most serious problems and developing technical
skills among local library staff.
• SLN has network support staff in offices throughout the state and, like MSLN,
works to develop the technical skills of library staff.
• In Wisconsin, regional library systems serve as the first point of contact to
assist with troubleshooting and the installation of new equipment and software.
• In California, PLS meets the need for network-level support only; its member
libraries all have technical support staff on site.
Multiple Funding Sources
The networks profiled here rely on various revenue streams, such as grant funds,
telecommunications settlement funds, universal service funds, state general funds, and
local library funding. The five networks were established in economically favorable times,
when state and other funds were more readily available for large capital projects than
is the case today.
Nevertheless, all the networks face the challenge of securing ongoing funding.
Even Maine, which has the most stable source of funding (state and federal universal
service funds), struggles with balancing the need for increased network services with
limited funding resources. The major sources of funding for the statewide networks
have historically been state tax funds and universal service funds (both the federal E-
rate programme and state-based programmes).
During the last year, however, tax revenues have decreased sharply in almost every
state, and both OPLIN and SLN were in danger of losing significant state funding. California’s
PLS, funded primarily by member fees derived from local property taxes, has yet to see any
significant reductions as assessments of property lag at least one year behind tax collections.
Federal universal service funds are relatively stable. However, the total of applications for
discounts is approaching fund availability, absent any policy intervention. Additionally, some
organisations find the requirements for obtaining such funds to be onerous or contrary to
their policies.
Network Structure
In addition to the local circuits that connect the main libraries to the OPLIN hub,
OPLIN maintains a high-capacity connection from its hub to the Internet over a shared,
channelised DS3 connection that is managed by the Ohio Office of Information
Technology (OIT). The OIT router manages traffic to OPLIN-provided resources, to
the Internet, or back to other OPLIN member libraries.
The bandwidth charge for this connection to the Internet is the fastest-growing
expense for OPLIN. As figure indicates, each main library receives a router provided
by OPLIN to connect its circuit to the OPLIN hub. Management of this router is carried
out collaboratively between OPLIN staff and the engineering group within OIT. The
Internet Resources for Libraries 61
router represents the demarcation point between OPLIN services and the main library’s
local area network (LAN). Each main library is responsible for its own LAN
management services. OPLIN offers each main library a subnet of 32 publicly routable
Internet Protocol (IP) addresses. Each main library administers these addresses
following its own policies.
significantly from location to location. The price for a 10 Mbps circuit can range from
$600 per month to about $1,000 per month, not including router management fees and
Internet access bandwidth.
Governance
OPLIN is an independent state agency within the State Library of Ohio. It is
governed by a board of eleven members selected by the State Library Board from the
staffs of member public libraries and current or past trustees. The OPLIN Executive
Director and the State Librarian or his/her designees serve as ex officio board members.
Stephen Hedges has served as OPLIN’s Executive Director since, 2006 and supervises
four staff members.
OPLIN receives fiscal and logistical support services from the State Library of
Ohio and contracts with OIT for assistance with network management. OPLIN is now
defined in the Ohio Revised Code. Until recently, it was a line item in the State Library
budget, meaning that it technically ceased to exist every 2 years. OPLIN is now part
of the permanent law, which allows it to take advantage of longer service contracts.
Finance
The majority of OPLIN’s budget—58 per cent—is spent on purchasing Internet
connections to public libraries, which it regards as its most important role. Another 30
percent is spent on databases, which make up about a third of the total cost of the Ohio
Web Library database collection. About 2 per cent of OPLIN’s budget is allocated by the
legislature for grant subsidies to local libraries to help defray the cost of filtering Internet
content; another 1 per cent funds conferences and other training for public librarians.
The remaining 9 per cent of the budget is used for all other costs—rent, salaries
and benefits (for five staff), supplies, postage, office equipment, etc. Thus more than
90 percent of the OPLIN budget is spent on direct services to public libraries, and less
than 10 per cent on administrative costs. From the network’s inception in the fiscal
year (FY) 1995 budget bill through FY 2007, annual funding for OPLIN varied between
$5 million and $8 million each year. Because of the state’s recent fiscal problems,
OPLIN’s budget was reduced in 2008 and 2009, and additional reductions may occur
in 2010.
To make up for the loss of state revenue, OPLIN has entered into an agreement
with eTech Ohio to manage its E-rate applications this year. OPLIN expects that eTech
Ohio’s E-rate expertise will lead to more federal E-rate discounts than in the past.
Libraries can call on eTech Ohio for E-rate consulting, and eTech Ohio will also be
conducting E-rate workshops.