OBJECTIVE OF STUDY: Presently the Indian IT and ITES industry has the largest attrition rate as compared

to other industries. Not only the startup companies but also the established companies have been
finding it difficult to retain employees. With the unprecedented boom in the IT industry the size of the
industry has grown very big and with major IT players employing a huge number of employees, it has
become very important to determine the factors that influence job satisfaction in this industry and come
up with measures that can lead to higher levels of satisfactions. Infosys being the for-runner of IT in
India, this company was selected for the syudy. The study focuses on examining the data and some
trends in jab satisfaction. The objectives of the study include: 1. To determine the parameters that
influence job satisfaction in Infosys. 2. To determine the present level of satisfaction of the employees
on parameters identified. 3. To outline the main trends and correlations regarding job satisfaction in
Infosys. 4. To determine the commitment that the employees have for a long term career with the
organization 5. To understand where the employees rate their organization on the parameters related
to job satisfaction. 6. To enlist the parameters that the organization can improve upon and make related
recommendations. ABOUT THE COMPANY: Infosys was founded on 2 July 1981 by seven people namely,
N R Narayana Murthy, Nandan Nilekani, Kris Gopalakrishnan, S. D. Shibulal, K Dinesh and with N. S.
Raghavan officially being the first employee of the company. Today, Infosys is a global leader in the
"next generation" of IT and consulting with revenues of US$ 6.604 billion (LTM Q2-FY12). Infosys defines
designs and delivers technology-enabled business solutions that help Global 2000 companies win in a
Flat World. Infosys also provides a complete range of services by leveraging our domain and business
expertise and strategic alliances with leading technology providers. Infosys and its subsidiaries have
141,822 employees as on September 30, 2012. Infosys takes pride in building strategic long-term client
relationships. 98.5% of its revenues come from existing customers. Infosys pioneered the Global
Delivery Model (GDM), which emerged as a disruptive force in the industry leading to the rise of
offshore outsourcing. The GDM is based on the principle of taking work to the location where the best
talent is available, where it makes the best economic sense, with the least amount of acceptable risk.
Infosys has a global footprint with 64 offices in 29 countries and 65 development centers in US, India,
China, Australia, the Czech Republic, Poland, the UK, Canada and Japan. In 1996, Infosys created the
Infosys Foundation in the state of Karnataka, operating in the areas of health care, social rehabilitation
and rural uplift, education, arts and culture. Since then, this foundation has spread to the Indian states
of Tamil Nadu, Andhra Pradesh, Maharashtra, Kerala, Orissa and Punjab. The Infosys Foundation is
headed by Mrs. Sudha Murthy, wife of Founder Cum Chief Mentor Narayana Murthy