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Project
Management
in
the
Cloud
Business
Transformation
through
IT
Transformation
5/27/12
Project
Management
in
the
Cloud
Summary
VMware’s
IT
Project
Management
Office
(PMO)
oversees
IT
projects
and
delivers
project
management
methods
and
tools
to
support
the
IT
team
in
driving
the
journey
to
the
cloud.
The
PMO
identifies
and
program
manages
major
releases
while
attending
to
the
overall
portfolio
of
VMware’s
IT
projects,
which
can
include
the
on-‐boarding
of
newly
acquired
applications
and
newly
engaged
SaaS
vendors.
“We
have
a
very
effective
IT
governance
program
at
VMware
and
not
many
companies
can
deliver
$75-‐100M
at
90%
on
schedule,”
said
Mark
Egan,
CIO.
“By
investing
in
project
management
capabilities
and
extending
federated
processes
across
all
IT
projects,
we
help
provide
a
project
delivery
model
that
is
scalable,
repeatable
and
consistent,”
said
Brian
Nichols,
the
PMO’s
Senior
Director
of
IT.
The
Journey
VMware’s
journey
to
the
cloud
involves
the
co-‐existence
of
on-‐premise
and
SaaS
applications
in
a
landscape
of
public
and
private
clouds.
In
this
model,
data
can
reside
within
or
outside
the
VMware
enterprise,
requiring
IT
to
perform
due
diligence
to
ensure
that
SaaS
vendors
meet
its
standards
for
security.
“Many
of
the
things
you’d
normally
do
yourself
are
being
done
by
the
vendor
in
the
cloud,
so
you
have
to
ensure
they
are
done
to
your
standards”
said
Nichols.
Project
management
methodologies
must
guide
the
processes
for
developing
and
deploying
applications
within
each
type
of
cloud
and
the
need
to
move
data
across
clouds
when
needed.
In-‐person
PGER
are
conducted
for
each
project
at
the
end
of
each
phase
to
ensure
project
success
and
compliance.
Also
key
is
time
tracking,
which
provides
insight
into
how
resources
are
aligned
against
individual
projects
and
non-‐project
activities,
and
Project
Review
Board
(PRB)
Governance
–
an
executive
steering
committee
that
meets
monthly
to
fund,
select,
and
prioritize
project
work
that
ends
up
on
the
Plan
of
Record.
PRB
also
reviews
the
overall
health
of
the
portfolio,
manages
tradeoffs
as
the
year
progresses,
and
reports
back
in
success
metrics
of
projects
post
‘go-‐live.’
Once
the
portfolio
is
selected,
projects
are
executed
using
global
methodology
and
standards.
The
IT
PMO
has
developed
a
rigorous
methodology,
templates
and
best
practices
to
guide
the
software
development
lifecycle.
The
PMO
offers
templates
to
project
teams
to
help
guide
how
the
IT
team
adds
value
to
business
users
and
interacts
with
vendors.
According
to
Nichols,
“there
is
one
global
methodology
that
all
project
teams
are
trained
on,
full
transparency
of
all
active
projects
and
demand
in
Project
and
Portfolio
Management
(PPM)
and
weekly
meetings
to
track
status
of
all
releases
and
projects
to
progress
projects
through
the
various
SLDC
phases,
as
well
as
metrics
generated
and
published
weekly
to
monitor
overall
compliance.”
“Through
our
portfolio
oversight,
we
provide
insight
into
the
status
and
risks
of
planned
and
in-‐process
projects,
helping
to
ensure
that
IT
projects
support
overall
business
goals,”
said
Michelle
McNeil,
Director
of
Portfolio
Management
for
the
PMO.
Confidential
Page
2
Project
Management
in
the
Cloud
The
PMO
examines
the
overall
mix
of
SaaS
and
on-‐premise
applications
in
the
enterprise
and
helps
ensure
that
protocols
for
data
security,
scalability
and
reliability
are
met
and
maintained.
The
PMO
supports
vendor
and
package
selection
criteria
for
the
cloud
and
helps
ensure
that
the
overall
balance
of
applications
fundamentally
align
with
VMware’s
IT
architecture
guidelines.
As
new
vendors
are
added
to
the
portfolio
–
whether
they
are
on-‐premise
or
cloud
–
proper
diligence
must
be
done
to
review
their
suitability.
The
four
primary
considerations
are
the
vendor’s
viability
as
an
ongoing
concern,
its
suitability
to
meet
current
and
future
business
needs,
capability
to
safely
secure
data
and
integrate
with
other
applications
and
scalability
to
track
with
VMware’s
growth
objectives.
Confidential
Page
3