Beruflich Dokumente
Kultur Dokumente
I declare that this document is my own original work and it has never been presented for any
award to any other college or university.
This business is presented with my approval as Thika Technical Training Institute supervisor
SIGNATURE____________________________ DATE__________________________
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ACKNOWLEDGEMENT
I sincerely thank the almighty God for the advantage and honour He has given to me throughout
the course
I most sincerely would like to send my regards to all those that helped me during the business
plan and compiling of the entire business plan.
My special gratitude goes to parents for moral support and classmates in general.
I also appreciate my supervisor for his consistent guidance throughout the business plan.
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DEDICATION
I dedicate this business plan to my lovely parents who have financially supported me throughout
this business plan , I also extend my dedication to my classmates, brother and sisters who
morally supported me.
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TABLE OF CONTENTS
DECLARATION........................................................................................................................i
ACKNOWLEDGEMENT........................................................................................................ii
DEDICATION..........................................................................................................................iii
CHAPTER ONE........................................................................................................................1
1.0 EXECUTIVE SUMMARY...................................................................................................1
1.1 BUSSINESS DESCRIPTION...............................................................................................1
1.2 OPPORTUNITY AND ENTRY STRATEGY......................................................................1
1.3 THE MANAGEMENT TEAM.............................................................................................1
1.4 OPERATIONAL PLAN........................................................................................................1
1.5 FINANCIAL PLAN..............................................................................................................2
CHAPTER TWO.......................................................................................................................3
2.0 BUSINESS DESCRIPTION.................................................................................................3
2.1BUSSINESS NAME..............................................................................................................3
2.2 BUSSINESS LOCATION & ADDRESS.............................................................................3
2.4 FORMS OF OWNERSHIP...................................................................................................4
2.5 TYPE OF BUSSINESS.........................................................................................................4
2.6 PRODUCTS AND SERVICES.............................................................................................5
2.7 JUSTIFICATION OF BUSSINESS OPPORTUNITIES...................................................................... 5
2.8 INDUSTRY...........................................................................................................................7
2.9 GOALS OF THE BUSSINESS.................................................................................................................... 7
2.9.1 LONG –TERM GOALS.............................................................................................................................. 7
2.9.2 SHORT TERM GOALS.............................................................................................................................. 7
2.10 ENTRY AND GROWTH STRATEGY..............................................................................8
2.10.1 ENTRY STRATEGY.......................................................................................................8
2.10.2 GROWTH STRATEGY...................................................................................................8
CHAPTER THREE...................................................................................................................9
3.0 MARKETING PLAN............................................................................................................9
3.1 CUSTOMERS.......................................................................................................................9
3.2 COMPETITION..................................................................................................................10
3.3 STRENGTHS AND WEAKNESSES.................................................................................10
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3.4 MARKET SHARE.............................................................................................................11
3.5 ADVERTISING AND PROMOTION STRATEGIES.......................................................11
3.6 SALES STATISTICS..........................................................................................................12
3.7 DISTRIBUTION STRATEGY...........................................................................................12
3.8 PRICING STRATEGY.......................................................................................................12
CHAPTER FOUR...................................................................................................................14
4.0 ORGANIZATION PLAN...................................................................................................14
4.2 BUSSINESS MANAGERS AND QUALIFICATIONS.....................................................15
4.3 RECRUITMENT PROCESS...............................................................................................17
4.4 RENUMERATION AND INCENTIVES...........................................................................18
4.5 LICENCE,PERMITS AND BY-LAWS..............................................................................21
4.6 SUPPORT SERVICES........................................................................................................22
CHAPTER FIVE.....................................................................................................................23
5.1 OPERATIONAL FACILITIES...........................................................................................23
5 .2 OPERATIONAL / PRODUCTION STRATEGY..............................................................24
5.3 PRODUCTION / OPERATIONAL PROCESS..................................................................26
5.4 GORVERNMENT REGULATIONS AFFECTING OPERATION...................................26
CHAPTER SIX........................................................................................................................28
6.0 FINANCIAL PLAN............................................................................................................28
6.1PREPERATIONAL COSTS................................................................................................28
6.2 Working Capital Estimations...............................................................................................29
6.3 PROJECTION OF CASHFLOW STATEMENT FOR 1ST YEAR....................................30
6.4 PROJECTION OF CASHFLOW STATEMENT FOR THE FIRST YEAR ON
QUARTERLY BASIS...............................................................................................................33
6.4.1 PROJECTION OF CASHFLOW STATEMENT FOR 2ND YEAR................................33
6.5 PROJECTION OF CASHFLOW STATEMENT FOR 2ND YEAR ON QUARTERLY
BASIS........................................................................................................................................35
6.5.1 PROFORMA BALANCE SHEET AT START-UP AND AT THE END OF YEAR
ONE AND TWO.......................................................................................................................36
6.6 BREAK EVEN POINT CALCULATION.........................................................................37
6.7 CALCULATION OF PROFITABILITY RATIOS............................................................39
6.8 DESIRED FINANCING....................................................................................................40
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6.9 PROPOSED CAPITALISATION......................................................................................40
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CHAPTER ONE
The proposed business will go by the name GICHEHA ELECTRONIC ENTERPRISE located at
Embakasi town. The business email address, telephone number and post office address will be
clearly outlined for its customers. It will be operated as sole proprietorship owned by Stephen
Gicheha Njoki
The business will be offering all kinds of electrical and electronic products and other services
such as installation, advisory services on safety measures on its products. The business intends to
provide high quality products and services. The main goal of the business is to make profit and
create employment for young entrepreneurs.
As a result of my experience within the town where I have identified a variable market
opportunity. In order to intends to penetrate the market the proprietor intends to carry out
intensive promotional, advertisements and consumer packaging distribution as the business
grows.
GICHEHA ELECTRONIC ENTERPRISE intends to draft proper operational plan for proper
operation of the business. The business will make sure it engaged for adequate stock to be
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supplied throughout the year. Sometimes raw materials will be stored in the store room to avoid
shortages.
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CHAPTER TWO
2.1BUSSINESS NAME
The name of the business will be GICHEHA ELECTRONIC ENTERPRISE. The name is a
creative imagination going by the kind of product the business will be offering.
The proposed business will be located in, Embakasi trading centre along Embakasi Kayole road
in skyward building.
The proposed business will be served with good communication due to network availability and
transport due to Embakasi- Kayole tarmac road and security due to presence Embakasi police
The location of the following business will be as shown in the map below.
P.O.BOX 41
Embakasi
3
TEL: 0790 564840
EMAIL: gichehaenterprises@gmail.com
TRAVELLERS HOTEL
CO-OPERATIVE BANK
EQUITY BANK
The business will operate as a sole proprietorship. The owner will be the Chief Executive
Officer (CEO) and will give assistance in the running of the business. The advantages of the
business is starting with a low capital which is to come from the owners equity, loan from bank
and a few from relatives. Due to flexibility GICHEHA ELECTRONIC ENTERPRISE is
capable of adjusting to requirements of changing business conditions. Evaluation of a sole trade
also creates room for adjustment hence the credibility in providing better services.
It is easy to manage
It creates self-employment
It is simple in formation
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All the profit are enjoyed by the owns
The business according to the environment will be selling electronic appliances that are used in
daily basis hence is a good choice as is set to meet our day to day needs as the technology
advances.
Major activities will be selling, importing, and installing goods as per order from a customer.
Minor activities will be such as doing free maintenance of all the appliances with warranty.
Such will include, television ,Radios, DVD players ,computers and software programs
,refrigerators ,gas cookers ,kettles,(electric) ovens laptops, printers, integrated circuit
packages(IC), transistors, diodes and communication gadgets
Vans will be bought weigh 3000kg for delivery of goods ,two vans.
The business also will be educating customers free of charge on maintenance of the items
bought.
Since the owner of the business has full knowledge about computer information and
telecommunication the services rendered will be more competitive and up-to data in technology
used to produce those services.
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2.7 JUSTIFICATION OF BUSSINESS OPPORTUNITIES
Opportunity
The demand for electrical and electronic products in the area is increasing day by day.
The current operating businesses in the industry offer substandard products compared with
those of the proposed business which will be original and of the best quality.
Threat
There is possibility of potential entrepreneurs venturing in the industry, hence further stiffening
completion for the market.
Existing businesses may with time realize their weaknesses hence increasing competition
pressure.
The business will meet the demand for electrical and electronics products.
The need for electrical based products such as electrical installation and repair for electrical and
electronic appliances will be met.
The business will ensure that the premises, products and prices and communications are free
from barriers, enabling all people to use them independently regardless of one’s ability, gender,
ethnic background, etc. This will give all members a sense belonging and feel included.
It will also recruit personnel who have the qualifications and have employment needs.
The business will engage itself with organizations in the community whose objectives are to
benefit the entire community positively.
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The business will exercise the following to ensure long term sustainability;
Care about employees, customers, community and work to make positive social change
It will know how its operations affect the environment and actively work to reduce its impact
2.8 INDUSTRY
This kind of business venture is under telecommunication and information industry
In terms of growth rate, the business picks very smoothly as the appliances are needed in day to
day life and due to advancement in technology hence the demand ratio is high on the products
and services .
The technology used is environmental friendly since it does not pollute environment. It is also
up to date and will include use of compute for troubleshooting the system.
The size of the proposed business in the society will be medium because there are number of
industry competing with it for resources.
The business intend to the advanced way of selling and installing which will take a shorter time
to complete a task.
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To be the best company ranked for its good services.
Because the business is new, I will start by doing research of the surrounding and also of
other similar businesses.
This will help identify how long they take and conduct themselves as the customer
,how they treat them and services offered to them.
The research will include the price they offer their goods and services to customers
This will enable me administer a strategy of venturing into the new market.
Advertisement of goods and services is key; I will offer goods at fair rates thus drawing
the attention of customers.
On the commerce of the business the first day will be the essence awareness of the
business.
To keep a steady pace and maintain the quality of goods and services.
To catch up with new arrivals and make the goods available ahead of my competitors.
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This will be the growth strategy and will commence immediately the business starts.
CHAPTER THREE
3.1 CUSTOMERS
This is established to seek profitability of the customers for the business to gain viability in its
venture. GICHEHA ELECTRONIC ENTERPRISE will have customers of high demand of the
products and services offered .The business intends to excel by producing goods and services of
high quality. The immediate customers will include:
a) Individual customers
These are small scale customers who buy products in small quantities. To attract these
customers the business will offer small discounts up to a certain level of quantities.
b) Commercial customers
These types of customers are intended to uplift the business because they buy a lot of
products in bulk. Respective customers will also have their sides of discounts. These
traders are expected to buy these products with the aim or purpose of reselling them and
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their main purpose will be making a profit, compared to individuals who buy the
products in small quantities.
c) Institutional customers
These type of customers to the intended business will mean a lot since the demand will
be high
The business will be forced to purchase and manufacture in extreme quantities and the
product will be bought at special orders
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3.2 COMPETITION
The owner will face competition during the business operation. Furthermore the owner will
manage the company over constraints of business environment. Nevertheless owners with the
same business will be accustomed to a particular business while others will overlook the
insufficiency of it. To attract these customers the business will improve on advertisement,
offering of reasonable discounts, good language to customers and many others. To the
outdoor research on other businesses and their current information to the world, the business
will be buying magazines, journals and newspapers for researchers seek. The business is
likely to succeed ahead of other competitors i. e
A) MALI ELECTRONICS
P.O.BOX 183-10308
EMBAKASI
B) KAMAU ELECTRONICS
P.O.BOX 30-10308
EMBAKASI.
GICHEHA ELECTRONIC ENTERPRISE will be situated at the centre of the town. Embakasi is
800m from the town while Kamau electronics is on the northern side of the market. The business
will run up well because of the following limitations from other companies:
Best site
Trained personnel
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Efficiency of workers
MALI ELECTRONICS
Lack of experience
Overpricing
Big working space
KAMAU ELECTRONICS
Good administration
No discounts
High levels of corruption
GICHEHA ELECTRONIC ENTERPRISE outweighed the competitors through the strengths that
have been depicted. Though the company has a small size it will dominate a wider market share.
For good profit maximization of the business, it should have a standardized number of
customers. The business is likely to hold a big share compared to the other firms. Below is a
chart showing the market share:
The only best way the business intends to improve its profit is by producing and selling of high
quality products and to enhance good and simple community skill, because both demand and the
customers population are high hence there is a profitability that the rate of production should also
be high.
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These methods include:
Good public relation being one of the best ways to attract customers, GICHEHA ELECTRONIC
ENTERPRISE will have a very organized way while dealing with its customers. It will
eventually make sure at least one item is bought. To overwhelm the customers attention the
owner focused to ensure sale statistics are put in place. After sales services will be offered for at
least 3 months following the sales. There will also be offering of credit to regular customers.
The distribution strategy will be taken by the sole proprietor at a minimal cost .In some cases the
owner will participate in ensuring that the stock is replenished with appropriate stocking cost
every month of transaction. The supplier will avail the product to the owner’s premises with
transport charges.
Due to fairness of some customers there will be a fixed price of all commodities and somehow
lower than other competitors in order to attract customers. Transportation of goods shall be given
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to customers whose respective business will not exceed 20km from the proposed business.Prices
of production shall definitely vary from the type of business or owner to another.
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CHAPTER FOUR
MANAGER
CLEANERS
ACCOUNTANT HEAD OF WORKERS
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4.2 BUSSINESS MANAGERS AND QUALIFICATIONS
General manager
Qualification
Duties
HEAD OF WORKERS
Qualification
Duties
Accountant
Qualification
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d) Should be computer literate
Duties
Cleaners
Qualification
Duties
Driver
Qualification
Duties
SECURITY OFFICERS
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Administrative tasks such as directing guests and preparing daily logs and monthly
reports on the status of propertys security.
Maintain a record of all activities observed on the premises to keep the employer apprised
of the security situation and advise on any further measures that should be taken.
Surveillance.
The illegal activity at the employers property.
QUALIFICATIONS
A doctors note on the health ability to work as a security guard issued by an occupational
and sport medicine practitioner.
Evidence of completed primary school education.
Should be over the age of 30 years.
The job will be advertised on television and the interested people are to personally
present themselves to the managing directing for approval.
The selected persons will be entitled to training to enable them familiarize with bussiness
objectives and its policies.
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4.4 RENUMERATION AND INCENTIVES
Manager
Accountant
Seller
Driver
19
Gross salary 6600
Cleaner
SUPPORT SERVICES
SERVICE PROVIDER
A. Auditor Scheme accounting farm
B. Banking Kenya Commercial Bank
C. Insurance Madison insurance
D. Security Tatu guard security
INCENTIVES
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Increase productivity.
To enhance commitment in work performance.
To inculcate zeal and enthusiasm towards work.
Get maximum of the workers capabilities so that they are exploited and utilized
maximally.
GICHEHA ELECTRONIC ENTERPRISE will give the following incentives to the workers;
Provide prestige and an aura of stability to the bussiness hence attracting customers
and investors.
It will help separate personal taxes and make it easier to report income and any
bussiness losses.
It will provide the bussiness with access to certain groups that one would be unable to
participate if one could operate under personal name.
a) LOCAL AUTHORITY LICENSES
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The local authorities have by-laws that need to satisfy the order of conduct for any
bussiness.The bussiness is required by the county council to obtain an occupation licence that
is issued office payment of in occupation fee.This will permit GICHEHA ELECTRONIC
ENTERPRISE to occupy council plot space for purpose of carrying out the bussiness.
b) TRADE LICENCES
This is found in ACT CAP 497 of the laws of kenya.The trade licence is obtained free of
charge at the NAIROBI county offices.my trade is a regulation to have a trading licence
inorder to operate a bussiness in accordance with the terms of the current trade licences.
c) PERMITS
It is issued by the county council officers.It proves that the bussiness has been permitted by
the government to carry out the said activity.They are given for duration of time after which
it is supposed to be renewed.
d) PUBLIC HEALTH
This is found in ACT CAP 242 of the laws of kenya.It entails the sanitary and hygiene
conditions of the buildings eg.cleanliness,neatness,drainage,toilets etc,inorder to maintain
good public health.
a) POWER SERVICES
Kenya power and lighting company has effectively distributed power all over the
area.This will help with lighting systems and any other operations of the company.
b) INSURANCE
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c) BANKING
d) LAWYER
Samtones is to hire epoch advocates p.o.box 1360 Embakasi to spell out legal matters
of the firm.It is going to advice on matters of contracts of sale,loan repayment,theft and
defaulting payment and recovery of debts.
CHAPTER FIVE
No required
Machines
Tools and
Equipment
Subtotal 76000
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Chairs 20 850 17000
Subtotals 42000
In the shop it is to have rooms. One room would be the office of the manager, second room will
be the changing room of the workers. Third room will be the store and finally the main room
where sale of goods and services will be taking place.
Functions of rooms
1. Managers office – to call for a meeting which can be a quick with the workers .
2. To meet with customers with big orders and some paper work might be necessary .
3. To store records and data of the business for easy management and monitoring of the
business for easy management and monitoring of the business.
4. Changing room – in there is going to be a washroom , also workers can rest and change their
clothes in the room .
5. The store – this will be used to keep stock of some appliances before they ran out in the main
room so as to be brought and made for sale.
6. The shop ( main room ) – this is where items are placed for display and hence business takes
place in this room .
Items Amount
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Refrigerators 250000
Televisions 120000
Radios 150000
Ovens 200000
Total 820000
Manager 41000
Drivers 19000
Cleaner 85000
Accountant 24000
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Item Amount
When the customer comes, he is welcomed warmly and greeted while called by name , he is
asked how he is doing as he is been served .
The customers then sign the invoice receipt and clears the remaining debt.
He/ she is going to a place , the goods placed in the transport vehicles for transport .
As he leaves , he is given a brochure of the shop and wished for a safe journey .
a) LEGAL FORMALITIES
These are formalities that the business is required to adhere to when going about to start
and establish itself and register , inquire licence and permits from the responsible
government department.
b) PERMITS
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It is obtained to enable the business carry out various activities that may fall under the
category of activities the government has control over or recruits them being done
without special permits.
c) HEALTH REGULATIONS
The business is to adhere to the regulations set out by the public health officers and
industrial act on the conditions of the working areas.
d) SAFETY REGULATIONS
The business s to adhere to the safety regulations set out to ensure that the working area
is safe for the workers this includes fire escapes and firefighting equipment.
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CHAPTER SIX
6.1PREPERATIONAL COSTS
Item Cash
License 60000
Stock 3000000
Insurance 10000
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6.2 Working Capital Estimations
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6.3 PROJECTION OF CASHFLOW STATEMENT FOR 1ST YEAR
Items Jan Feb Mar April May June July Aug Sept Oct Nov Dec Total
Cash in flow
Cash sales 125010 89600 120900 130200 89200 70980 68500 60800 100200 110270 140680 10500 1256840
Debtors 5000 4000 6000 7000 4000 2000 8000 6000 2000 4000 6000 54000
Loan 50000 50000
Total inflow 175010 94600 124900 190200 96200 74980 70500 68800 160200 112270 144680 156500 1468840
Cash Outflow
Purchase 92680 50200 65000 90700 30620 27200 20000 21680 60400 42600 74200 93200668480
Creditors 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 12000
Rent 30000 30000 30000 30000 30000 30000 30000 30000 30000 30000 30000 30000360000
Salaries 39000 39000 39000 39000 39000 39000 39000 39000 39000 39000 39000 39000474000
Electricity bill 200 200 200 200 200 200 200 200 200 200 200 200 2400
Travelling 500 500 500 500 500 500 500 500 500 500 500 500 6000
Advertisement 2000 2000 2000 6000
License 60000 60000
Water 1500 1500 1500 1500 1500 1500 1500 1500 1500 1500 1500 1500 18000
Repair 2000 2000 4000
Total cash outflow
143580 94400 109200 13640 85900 72900 65100 67380 108100 88300 119900 140400 1232160
Net cash 31480 200 15700 53800 10300 2080 4800 1420 52100 23970 24780 16100 236680
Cumulative cash 31430 31630 47330 101130 111430 113510 118310 119730 171930 195800 220580 236680 1499390
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Cash sales 140500 146060 130200 120800 140200 120800 110700 140400 130800 100600 1101000 120200 1511260
Debtors
Loan
Total inflow 140500 146060 130200 120800 140200 120800 110700 140400 130800 100600 1101000 120200 1511260
Cash Outflow
Purchase 52000 48200 47200 52400 52000 42000 32000 52000 39000 43000 42000 3800 505600
Creditors
Rent 30000 30000 30000 30000 30000 30000 30000 30000 30000 30000 30000 30000 360000
Salaries 41000 41000 41000 41000 41000 41000 41000 41000 41000 41000 41000 41000 492000
Electricity bill 200 200 200 200 200 200 200 200 200 200 200 200 2400
Travelling 500 500 500 500 500 500 500 500 500 500 500 500 6000
Advertisement 2000 2000 4000
License 60000 60000
Repair 2000 2000 4000
Total cash outflow
103400 94400 93400 98600 92200 88400 80200 980200 85200 89200 88200 47000 1067400
Net cash 37100 51660 36800 22200 48000 32400 30500 42200 45600 11400 21800 73200 452860
Cumulative cash 37100 88760 125560 147760 195760 228160 258660 300860 346460 357860 379660 452860 2336872
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Total inflow 130500 145070 120300 110100 140200 60000 60000 140200 130100 190600 105000 120000 1352070
Cash Outflow
Purchase 22000 11600 18000 42200 16800 10800 11700 14280 13800 12000 12800 14200 200180
Creditors 1000 500 800 600 2900
Rent 30000 30000 30000 30000 30000 30000 30000 30000 30000 30000 30000 30000 360000
Salaries 42500 42500 42500 42500 42500 42500 42500 42500 42500 42500 42500 42500 510000
Electricity bill 200 200 200 200 200 200 200 200 200 200 200 200 2400
Travelling 500 500 500 500 500 500 500 500 500 500 500 500 6000
License 60000 60000
Water 1500 1500 1500 1500 1500 1500 1500 1500 1500 1500 1500 1500 18000
Repair 2000 2000 2000 6000
Total cash outflow
73900 59300 65700 90400 64500 58700 60000 61980 61700 60300 60500 61900 778880
Net cash 56600 85770 54600 19700 75700 1300 78220 68400 30300 44500 58100 573190
Cumulative cash 56600 142370 186970 216670 292370 293670 293670 371890 440290 470590 515090 573190 9021370
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6.4 PROJECTION OF CASHFLOW STATEMENT FOR THE FIRST YEAR ON
QUARTERLY BASIS
CASH INFLOW JAN-APRIL MAY-AUG SEP-DEC
Cash brought 895000 810000 1165000
Forward
Cash sales 1510000 1180000 1297000
Debtors collection 99500 57000 75000
New capital 370000 150000 200000
TOTAL 1515500 2197000 2737000
CASH OUTFLOW
Purchases 660000 822000 1000000
Payment to Creditor 38500 40000 45000
Salaries and Wages 850000 920000 970000
Breakeven point is the point at which business expenses exactly matches the sales
volume and without making any profit or loss .It can be calculated mathematically or
graphically and can be expressed in;
Total revenue that exactly offset of total expenses.
Total unit production (cost of which is actually equal to the income derived their
sales)
ITEMS KSH
VARIABLE COSTS
Cost of stock 800000
Transport 50000
Stationery 100000
Telephone 10000
Water 7000
Direct labor 100000
Mixer 40000
Vibrator 10000
TOTAL VARIABLE COSTS 1117000
37
FIXED COSTS
Wages and salaries 200000
Advertisement 30000
Maintenance 20000
Insurance 50000
Interest on loan 30000
Taxes 100000
Bank charges 20000
Debts 20000
Total fixed cost 470000
Total variable/fixed cost 1587000
38
Breakeven point calculation
Sales ksh4500000
Total variable costs ksh1587000
Total contribution=sales-total variable margin= 2913000
Contribution margin percentages=total contribution margin ×100
Sales
=64.7%
Total fixed cost =470000
Break even point=total fixed cost×100
Margin percentage
=726429
39
6.8 DESIRED FINANCING
ITEM KSH
ITEM
40
APPENDIX 1: SKETCH MAP OF BUSINESS LOCATION
TRAVELLERS HOTEL
GICHEHA ELECTRONIC
ENTERPRISE MAINA CHEMIST
CO-OPERATIVE BANK
EQUITY BANK
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