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NFS
48,3 Combined approach of COOK
CHILL with HACCP
Ana Valéria Toscano Barreto Lyra, Larissa de Arruda Xavier and
André Philippi Gonzaga de Albuquerque
468 Universidade Federal de Pernambuco, Recife, Brazil, and
Received 16 October 2017 Fagner José Coutinho de Melo and Denise Dumke de Medeiros
Revised 26 December 2017
Accepted 1 January 2018 Department of Production Engineering, Center for Technology and Geosciences,
Universidade Federal de Pernambuco, Recife, Brazil
Abstract
Purpose – Food service demands a greater concern with food security, as around two million people in the
world, among them the majority of children, die from foodborne diseases. The purpose of this study deals
with the adoption of the COOK CHILL system, in the principles of the hazard analysis and critical control
point system (HACCP), within a food and nutrition unit of a petroleum refinery, to enable food security and
cost reduction operational services in food services by using the traditional method of food production. To do
so, hygienic-sanitary diagnosis based on Brazilian ANVISA standards is carried out.
Design/methodology/approach – The company that served as an object for the case study is an oil
refinery located in the northeast region of Brazil, divided into 55 units with a production capacity of 323.000
barrels/day. For reasons of confidentiality, it will be referenced throughout the text of this work as Refinery.
Findings – With the implementation of the system, it was possible to reduce operational costs, food waste
and energy and to provide safe food and increasing customer satisfaction.
Originality/value – The improvement achieved with the production of food quality was the adoption of
the COOK CHILL system in the application of HACCP through the use of value (D) to control the biological
CCP and monitoring through the control sheets.
Keywords Food safety, HACCP, COOK CHILL system
Paper type Research paper
1. Introduction
Food safety is one of the main responsibilities of the food industry and food services, their
quality and their sensory aspects. Safe and adequate food for consumption prevents the
spread of foodborne diseases, which can be fatal to humans (Food and Agricultura
Organization of the United Nations World Health Organization, 2006; Baldwin, 2012;
Carrascosa et al., 2016).
Thus, to ensure food safety, a system was created in 1959 by the Pillsbury company in
the USA namely, the hazard analysis and critical control point system (HACCP), whose
development was based on the failure, causes and effects analysis tool, using a philosophy
of prevention and control (Ribeiro-Furtini and Abreu, 2006; Cerf and Donnat, 2011; Demirci
et al., 2016). The HACCP system analyzes risks in food prevention through hazard analysis,
generating corrective actions to its deviations, such as personal and work environment
Nutrition & Food Science hygiene, satisfactory handling and urban pest control (Lau et al., 2016; Qianqian and
Vol. 48 No. 3, 2018
pp. 468-482
Harasawa, 2016; Trafialek and Kolanowski, 2017).
© Emerald Publishing Limited
0034-6659
Allied to HACCP is the COOK CHILL system (Cerf and Donnat, 2011), helping to
DOI 10.1108/NFS-10-2017-0222 establish critical limits for critical control points (CCPs) of a biological nature, specifically in
the steps of processes such as cooking, cooling and regeneration (already cooked foods, COOK CHILL
reaching food safety temperature again), and establishing monitoring procedures, CCPs, with HACCP
actions, corrective measures, registration procedures, documentation and verification, as the
traditional food production system does not have the technological or methodological means
to that end (Lacey, 1989; Kawasaki et al., 2007; Ribeiro, 2011; Tsui and Morillo, 2016).
The objective of this work is to analyze, through a case study, how the adoption of the
COOK CHILL system in the application of HACCP increases the food quality of a food and 469
nutrition unit of a refinery and what impacts and benefits these systems will bring to the
company. The research can serve as a basis for other companies wishing to work with the
use of these systems to ensure some advantages. By controlling time and temperature,
important results can be obtained from companies, such as food quality and cost reduction.
2. Methodology
2.1 Company scenario
The company that served as an object for the case study is an oil refinery located in the
northeastern region of Brazil, divided into 55 units with a production capacity of 323,000
barrels/day. For reasons of confidentiality, it will be referenced throughout the text of this
work as Refinery.
The Refinery has an outsourced food service with centralized and decentralized
distribution, providing the 55 units in operation. These units are operated by machines
supervised by qualified employees, who must be well nourished and healthy. However, this
reality was not present in the Refinery, which presented pictures of food outbreaks and
dissatisfaction with food quality.
3.2 Implementation of the COOK CHILL system at the Food and Nutrition Unit
For the implementation of the COOK CHILL system, it was necessary to plan the processes
throughout the production chain and the HACCP management that would be used in the
Refinery to ensure food safety in accordance with the Department of Health (1989); this
process is presented in the discussion section.
After establishing the organization and management project of the HACCP and COOK
CHILL system, the system is implemented with the following steps:
Step 1: it consists of understanding of the flow chart of the COOK CHILL system.
Step 2: it consists of the use in each process of the flow chart of the COOK CHILL
system.
Step 3: it is the application of the steps that make up the COOK CHILL system in the
system flow chart.
The structuring of the implementation of the COOK CHILL system in the Food and
Nutrition Unit can be observed in Figure 1.
4. Discussion
The planning of processes throughout the production chain and the HACCP management
used in the Refinery for the implementation of the COOK CHILL system is presented in
Table I.
COOK CHILL
with HACCP
471
Figure 1.
Implementation of the
COOK CHILL system
in the food and
nutrition unit
After establishing the organization and management project of the HACCP and COOK
CHILL system described in Table I, the system is implemented with the following steps:
Step 1: it is the understanding of the flow chart of the COOK CHILL system, as
shown in Figure 2, which should be used for all product groups necessarily
following the flow direction.
Step 2: it is the use in each process of the flow chart of the COOK CHILL system, the
hygiene rules recommended by the manual of good practices of manipulation and
production of foods.
Step 3: it is the application of the steps that make up the COOK CHILL system in the
system flow chart.
4.1 Cooking
The cooked foods were divided into groups, taking into account the type of cooking, the
time/temperature relationship (Value D), and the microorganisms involved in a possible
contamination, as presented in Table II. The monitoring was done through a cooking
spreadsheet to generate corrective actions in the event of possible deviations. According to
Lima et al. (2017), the binomial time/temperature is sufficient to eliminate biological agents
that compromise food safety in cooked foods.
The microorganisms involved were extracted from RDC No. 12 of January 2, 2001
(ANVISA – Brazilian Health Regulatory Agency, 2001). It should be emphasized that food
does not undergo full cooking, as food will be reheated in the regeneration stage.
the temperature of the food during the post-cooking wait. The temperature in the Geometric
Center should reach room temperature (26°C). To facilitate the exit of heat, the food must be
fractioned in gastronomic vats.
4.3 Cooling
At this stage, the food is cooled in a chamber called blast chiller (cell), reducing the
multiplication of Clostridium botulinum; and Bacillus cereus and its sporesm would be
controlled because they belong to the group of mesophiles (Kawasaki et al., 2007). The
control point to be monitored is the temperature of the food cooling. With regard to cooling,
it is not advisable to let the food freeze inside the cell. Food must be chilled in small portions
so that they are cooled completely in a short period (Franco and Landgraf, 2008).
474
Figure 2.
COOK CHILL system
flow chart
The care in this step is that the food entering the storage chamber should be capped and
labeled with production date and validity and separated by the batch of regeneration,
namely:
First lot: food transported (“hot-packs of aluminum for individual consumption”).
Second lot: food service (self-service).
4.5 Regeneration
At this point, foods that have already undergone initial cooking must reach the food safety
temperature again and are reheated through the use of combined oven heat. This step
should occur immediately after leaving the conservation chamber. Regeneration, if used
properly, is a special process and very efficient in reheating preparations ready for
consumption, maintaining their sensory characteristics and avoiding microbial
contamination (Gaze, 2005; Food Safety Authority of Ireland, 2006).
The CCP to be monitored is the final temperature of the regenerated foods of the Product
Groups. This temperature is in accordance with the standard requirement of the critical
limits established in the HACCP Plan, for this step to be a CCP. The regeneration
temperature is above 74°C in the Geometric Center of the food at the end of its reheating for a
maximum of 5 min. Regeneration is divided daily:
First lot: food transported (“hot”).
Second lot: food service (self-service).
4.6 Maintenance
At this stage, hot foods are kept warm before their centralized or decentralized distribution.
This maintenance is performed through the use of equipment such as the water bath and/or
pass thought. The critical point of control to be monitored is the internal temperature of the
maintenance equipment and the temperature in the Geometric Center of the food of the
Product Groups during its maintenance. This monitoring is in accordance with the standard
requirement of the critical limits established in the HACCP Plan, for this step to be a CCP.
The recording of the monitoring is done by completing the equipment and food
temperature control sheet, which is necessary to avoid the growth of microorganisms before
their distribution (Rodgers, 2003). Regarding this step, it is important to note that the
following:
After being regenerated, the transported foods remain in the water bath above 60°C
in the Geometric Center. For this to occur, the temperature of the water bath is at a
temperature above 80-90°C during the installation of the hot water.
The vats are kept capped prior to assembly to maintain the temperature of the food
transported.
NFS If the regeneration is completed before 10:00 a.m., as this is the time for the
48,3 assembly of the hot foods, the food is kept in the combined oven or in the oven with
temperature above 60°C in its Geometric Center.
Food in the refectory, after being regenerated, is immediately packed in the cafeteria
hall ramp at a temperature above 60°C in the Geometric Center for a maximum of
6 h or kept warm inthe “pass through” (transport equipment that maintains the
476 characteristics of hot or cold meals) also at a temperature above 60°C in the
Geometric Center.
The water bath and the pass through are connected 2 h before the installation of the
little tops and vats used on the ramp of the dining room near the central kitchen.
4.7 Distribution
In this step, foods are exposed for immediate consumption but under time and temperature
control to maintain safety. The critical control point to be monitored is the food temperature
of the Product Groups of the refectory and the food transported during its distribution. This
monitoring is in accordance with the standard requirement of the critical limits established
in the HACCP plan, for this step to be a CCP. The monitoring record is done by filling out the
distribution temperature control worksheet.
To carry out all the steps described above, good food handling practices are performed as
they help to reduce and avoid microbiological, chemical and physical hazards in food. Food-
bearing surfaces can be sources of micro-organisms if they are not cleaned properly. In this
way, they should be treated only with personnel with good personal hygiene (Chavasit et al.,
2011). Best practices are a prerequisite for the implementation of the COOK CHILL system
and its subsequent operationalization.
For implementing the COOK CHILL system, which is based on complete cooking of
foods, followed by rapid cooling and storage under controlled conditions of low temperature
(Fusi et al., 2016), besides the knowledge of the processes that comprise it and its food safety
criteria, it is necessary to:
know the flow chart of production processes to identify the steps that make up the
COOK CHILL system;
understand the cooking stage as the center point of the COOK CHILL system, using
it as a guideline for the execution of the other stages that make up the system;
know the composition of the daily menu offered;
know the Product Groups (A, B, C, D and E) that will be operationalized by the
system; and
know the Daily Produced Table of Served Meal (weekly schedule), described in
Table III, which is a necessary tool for the weekly programming of some productive
stages that make up the COOK CHILL system to be executed.
To reduce the operating costs of cooking, lunch and dinner will be held together, but lunch
will be regenerated the next day and dinner the same day. The COOK CHILL system flows
described below in Figure 3 represent the inputs of the cooking and regeneration steps and
outputs from the cooling stage of the Productions of the Product Groups in the system and
their respective setup times, based on the daily production schedule (Table III).
In Flow 1, the cooked salads, garnish and optional protein on the menu (for 40
per cent of the total served) are cooked on the day prior to consumption or up to five
days. Regeneration of the Product Group linings are on the day of their consumption. In COOK CHILL
Flow 2, the main protein of the menu is cooked (60 per cent of the total served) and the with HACCP
regeneration of the main and optional proteins that were cooked the day prior to its
consumption or up to five days. In Flow 3, the cooling of all the items that were cooked
in Flows 1 and 2 is performed.
In all flows, the entrance and exit times of the machines are respected at every
entrance and exit of the food so that the temperatures, the scheduled production times
and the schedules of the operators are aligned, avoiding the presence of overtime and 477
increase in consumption of energy, gas, among others.
The COOK CHILL system starts daily at Flow 1 at 7:30 a.m. and ends at Flow 3 at 5:20
p.m. and is operated by four operators allocated as follows:
(1) Flow 1. This is the stage of catching salads and garnishes, an operator is allocated
for the regimentation of the garnishes.
(2) Flow 2. Cooking of the protein stage (option) was allocated by an operator.
(3) Flow 3. For this stage of cooking of the protein (main) and of protein regeneration
(main and option), we chose to allocate an operator.
(4) Flow 4. Freshings of garnish and protein stage was allocated by an operator.
Figure 3.
COOK CHILL
system flow
NFS Menu items such as beans and rice are outside the COOK CHILL system and the said flows
48,3 are produced by the traditional cooking system on a daily basis in industrial panels, and the
operator allocated for this function is the same one allocated in Flow 1.
It is important to point out that any deviation in the time and temperature in each equipment
in the above flows, due to lack of preventive and/or predictive maintenance, makes the
system unfeasible and consequently generates overtime in the operational framework,
478 dissatisfaction, lack of credibility in the system, possible microbiological contamination and
delays in the distribution of meals to the diners.
It is necessary to know the emergency corrective actions due to the occurrence of any
problems that may make the system unfeasible:
(1) The problem in Blast Chiller (cell):
Call for maintenance with EMERGENCY and identify the cause of the problem.
Expunge all foods that have not been cooled.
Return to the traditional cooking system until normality is established.
6. Improvements obtained with the COOK CHILL system at Food and Nutrition
Unit
The organization and management of the HACCP and COOK CHILL system implemented at
the Refinery brought to the company some improvements such as:
the undoubted advantages of the COOK CHILL method for centralized production
systems in terms of the food safety aspect (however, the intrinsic risks to the
system, which requires strict time and temperature control in the production stages,
must be considered) (Kawasaki et al., 2007);
increased supply of items on the menu, respecting eating habits, without burdening
production;
reduction of waste with inputs and ready meals;
increase in the quality of the work of managers and their supervisors;
better oriented manipulators in the daily activities of food production;
contribution in reducing costs, which corresponds to an increase in productivity
with quality and safety (Yoshida, 2015);
institutional gain, as it values the work of the team and increases the self-esteem of
its members, the people involved become aware of what they do and why they do,
gaining self-confidence and satisfaction by producing food with a high level of
security; and
reduction in the need for testing finished products for the determination of
microbiological contaminants.
NFS 7. Conclusions
48,3 The central objective of the case study is to demonstrate that the implantation of the system
brings significant improvements in food quality from the microbiological point of view, but
also that the improvements achieved transcend the biological field and satisfy the operator
by increasing their productivity, improving the quality of life in work and tranquility in
production. Improvements in the operation, such as: speed, scheduling and menus,
480 gastronomic improvement, reduction of waste, production scheduling and organization of
the work environment. Finally, improvements for the consumer from the point of view of the
fulfillment of the meals served, quality of the food, gastronomy and sensorial.
The improvement achieved with the production of food quality was the adoption of the
COOK CHILL system in the application of HACCP through the use of Value (D) to control
the biological CCP and monitoring through control sheets. However, depending on the
intrinsic factors that influence the thermal resistance of microorganisms and determine
the nature of the physic-chemical composition of the food (fat content, pH, among others), at
the end of the cooking stage, there will be the possibility of the presence of thermoresistance
microorganisms, remaining from this stage as bacterial spore-forming C. botulinum and B.
cereus. For this reason, the post-cooking processes must be controlled to prevent the
remaining microbial growth and the germination of their spores in the food.
Within the context, the use of the system can also be cited as a guarantee of a longer shelf
life, thus prolonging its shelf life for months, which consequently results in a time saving.
With this, the system collaborates with the production output flows and gives agility to the
service.
Gastronomic improvements have been presented as benefits that the system
generates to Food Service processors and operators because it is practical, dynamic and
flexible.
The technology of the COOK CHILL system is easy to implement but does not exempt a
qualified technician. It needs controls of its operationalization to meet the expectations of the
food quality, without risks to the company and to the diners (consumer).
It is recommended in to verify the Statistical Process Control of the COOK CHILL system
in the company, the probability of occurrence of these microorganisms in their reservoirs
and new studies to develop a technology of elimination of these microorganisms in Food
Services in the foods involved.
The difficulties encountered in the execution of research were the distance from the
Refinery to the data collection and the specific literature on the cold chain from the point of
view of inactivation in the food reservoirs of C. botulinum and B. cereus through the use of
time and temperature of the system technology COOK CHILL. There is a lot of system
advertising, but little scientific work on the subject, for research.
The limitations were the microbial elimination of the bacteria C. botulinum and B. cereus
and their spores, which may be present in preparations that reach a cooking temperature of
less than 100°C in its Geometric Center. These pathogenic bacteria are important etiological
agents transmitted by food, have their evident epidemiological characteristics and are
eliminated in the industrial area, but not always in the Services food, and can compromise
human lives, especially in the case of C. botulinum, for which one of the symptoms of its
clinical condition is respiratory paralysis and death.
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Corresponding author
Fagner José Coutinho de Melo can be contacted at: fagnercoutinhomelo@gmail.com
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