Training Date – 5th & 6th June 2009

Facilitator: Arnab Sengupta

 TRAINING TEAM

Arnab Sengupta
National Training Manager

Bejoyendra Kolay
Mhdbin Abdullah Zonal Trainer Eas
Zonal Trainer South

Mandeep Singh
Zonal Trainer North

Amita Singh
Zonal Trainer West
 Participants

Facilitator – Arnab Sengupta

Participants
Mandeep Singh – Zonal Trainer North
Mhdbin Abdullah – Zonal Trainer South
Bejoyendra Kolay – Zonal Trainer East
Amita Singh - Zonal Trainer West
 Benefits

Trainer conducts Product Training in

simplified and easy to understand
approach
Trainings will now involve the audience
and make it interesting for participants
Training will be done in “Learn and
have Fun” approach where participants
actually enjoy the process of learning
Product Training will be done keeping
the Customer focus by involving
 Objective

To develop Training Skills of Trainers

Learn Training principals for Adult

Learning

Understand how to communicate Fly

models to Target Audience

Learn how to motivate participants to

learn
 Topics Covered

Training Skills
Product Training
Selling Skills
Merchandising and Grooming
 Trainer’s Measure of
Success
Abdulla Mandee
Amita Bejoyendra h p
 Scoring out
Parameter 3 – of 3 , 2 - Average,
Good    
1 – Needs Improvement 
Soft Skills        
Opening of Session 3 3 3 3
Confidence 3 3 2 2
Eye Contact 3 2 2 3
Body Language 2 3 3 3
Participant Interaction 2 3 3 2
Checking Particpants
Understanding 2 2 2 3
Closing of Session 3 2 3 2
Technical Skills        
Product Knowledge 3 2 3 2
Total MO 21 20 21 20
MM 24 24 24 24
% 87.5 83.3 87.5 83.3