TVU One Setup and Operating Guide V 6.1 PDF

TVU OneTM
Set Up and Operating Guide
Version 6.1
TVU Networks Catalog 510006.1.2
857 Maude Avenue, Mountain View, CA 94043

Telephone: (650) 969-6732 • FAX: (650) 969-6747
www.tvunetworks.com
Printed in U.S.A.
©2018 TVU networks Corporation
TVU One Set Up and Operating Guide
Notices
Copyright © 2018 TVU Networks Corporation. All Rights Reserved. Photographs are the copyright of their
respective owners. Contact TVU Networks Corporation at our Web site: www.tvunetworks.com
Trademark Notices
TVU Networks Corporation Trademark Information

The following are trademarks of TVU Networks Corporation and/or its affiliates in the United States and/or
other countries: TVU®, TVU Networks®, TVU One™, TVU Me™, TVU Grid™, TVU Anywhere™, TVU MLink™, TVU
RPS™, TVU Era™, TVU Dashboard™, TVU Sports™ and TVUPackTM.
Other Trademark Information

The following are trademarks of their respective owners or companies:
TRADEMARK OR REGISTERED TRADEMARK COMPANY

Verizon® Verizon Communications, Inc.
AT&T® AT&T, Inc.
Huawei® Huawei Technologies Co. Ltd.
Velcro® Velcro Industries, B.V.
FCC/CE Compliance
Federal Communications Commission (FCC) Regulation of ENG Mobile Systems

The FCC provides specific policies and procedures related to radio frequency (RF) emissions in mobile and port-
able devices. The FCC outlines test requirements and specific test procedures based on the type of device.
These test requirements and procedures can also cover Specific Absorption Rates (SAR) for RF.
The TVU One device has always conformed to all applicable FCC regulations covering mobile systems for elec-
tronic newsgathering. All required tests for the TVU One device as outlined in the regulations were performed
by a third-party testing lab, which issued a certificate of compliance for the TVU One. The certificate is applica-
ble to both the FCC and CE. Additionally, the data modems used in TVU One are commercially available off-the-
shelf brands and have been FCC and carrier certified.
Supporting documentation demonstrating TVU’s compliance with the applicable FCC regulations is available
upon request. Please contact us at +1.650.969.6732 for assistance and questions regarding approved modem
cards for use with TVU One.
TVU One V6.1 Set Up and Operating Guide
INTRODUCTION .............................................................................................................................. 5
ABOUT THIS GUIDE ....................................................................................................................... 5
TVU ONE UNIT AND BATTERY SAFETY AND AIRLINE TRAVEL GUIDELINES ....................... 5
CAUTION .......................................................................................................................................................... 5
IMPORTANT SAFETY INSTRUCTIONS ................................................................................................................ 6
AC Adapter ................................................................................................................................................................... 6
Use Only TVU Networks Supplied or Authorized Batteries/Chargers .......................................................................... 6
FAA REGULATIONS ............................................................................................................................................... 6
Size limits ..................................................................................................................................................................... 7
Quantity limits .............................................................................................................................................................. 7
ADDITIONAL AIRLINE TRAVEL INFORMATION .............................................................................................................. 7
TVU ONE TRANSMITTER COMPONENTS .................................................................................... 8
TVU ONE TRANSMITTER OPERATIONAL INDICATORS ................................................................................................... 8
TVU ONE TRANSMITTER........................................................................................................................................ 8
LCD Display and Power Indicator ................................................................................................................................. 8
Transmitter Side Panel Views ....................................................................................................................................... 9
TVU ONE TRANSMITTER SETUP TIPS .......................................................................................10
INTERNAL BATTERY ............................................................................................................................................. 10
Detaching Internal Battery From transmitter ............................................................................................................ 10
Charging the Internal Battery ..................................................................................................................................... 10
INSERTING SIM CARDS ........................................................................................................................................ 10
TVU TRANSMITTER BAG CONFIGURATION .............................................................................................................. 11
TVU ONE LCD TOUCH SCREEN .................................................................................................11
TVU ONE LCD TOUCH SCREEN OPERATIONAL TIPS .............................................................12
Going Live ................................................................................................................................................................... 13
Present Transmission Modes ..................................................................................................................................... 14
Configuring TVU One Router …………………………………………………………….………………………………………………………..………...17
Managing the Latency ................................................................................................................................................ 15
Data Card Monitoring ................................................................................................................................................ 16
TVU One Unit Information ......................................................................................................................................... 16
Turning Off the transmitter ........................................................................................................................................ 16
TRANSMITTER STATUS MONITORING AND CONTROL FROM THE HOTSPOT ACCESS....17
TVU Transmitter Status Screen .................................................................................................................................. 17
Ethernet ..................................................................................................................................................................... 18
WiFi ............................................................................................................................................................................ 18
Hotspot ...................................................................................................................................................................... 20
Modem ....................................................................................................................................................................... 21
Upload ........................................................................................................................................................................ 22
BGAN .......................................................................................................................................................................... 23
Receiver Status ........................................................................................................................................................... 25
Return Video Feed ..................................................................................................................................................... 26
HDMI…..……………………………………………………………………………………………………………………………………………………………..….30
IP Source………………………………………………………………………………………………………………………………………………………………..31
Recording……………………………………………………………………………………………………………………………………………………………….32
Alert……………………………………………………………………………………………………………………………………………………………………….34
Audio Channels…………………………………………………………………………………………………………………………………………………..….35
Upgrade Firmware…….…………………………………………………………………………………………..……………………..……………………….35
Progressive Download……………………………………………………………………………………………………………………………………….…..36
Chat………………………………………………………………………………………..……………………………………………………………………………..37
Router……………………………………………………………………………………………………………………………………………………..…………….37
Encoder………………………………………………………………………………………………………………………………………………………………….38
CONFIGURING SIM CARDS VIA COMMAND TEXT ...................................................................................................... 33
SETTING ETHERNET IP CONNECTION VIA COMMAND TEXT.......................................................................................... 36
CONFIGURING A WI-FI CONNECTION VIA COMMAND TEXT ........................................................................................ 38
CONFIGURING THE TVU TRANSMITTER FOR HOTSPOT (OPTIONAL) .............................................................................. 39
TVU TRANSCEIVER AND RECEIVER COMPONENTS ..............................................................40

TVU TRANSCEIVER TX3200 FEATURES AND INDICATORS ........................................................................................... 40
3
TVU Transceiver TX3200 Front Panel with Faceplate ................................................................................................. 40

TVU Transceiver TX3200 Back Panel Connections (Standard SDI version) ................................................................. 41
TVU RECEIVER: NETWORK AND FIREWALL CONFIGURATION ....................................................................................... 42
BANDWIDTH REQUIREMENTS ................................................................................................................................ 43
OPERATING TVU TRANSCEIVERS & RECEIVERS ...................................................................43
LIVE MODE CONTROLS AND FUNCTIONS ................................................................................................................. 44
Status Panel……………………………………………………………………………………………………………………………………………………………48
Transceiver Information…………………………………………………………………………………………………………………………………………49
Refresh Button……………………………………………………………………………………………………………………………………………………….49
Post-Live Histogram……………………………………………………………………………………………………………………………………………….49
Mode Selection………………………………………………………………………………………………………………………….…………………………..50
Bitrate and Delay Controls……………………………………………………………………………………………………………………………………..51
DataCard Monitor Panel…………………………………………………………………………………………………………………………………………51
Connection Mode and Connection Strength…………………………………………………………………………………………………………..52
GPS…………………………………………………………………………………………………………………………………………………………………………52
IFB Indicator…………………………………………………………………………………………………………………………………………………………..53
Dymamic Sorting…………………………………………………………………………………………………………………….………………………………54
Configuring Modem Cards from the Receiver Interface ............................................................................................ 51
Manual Selection of Modem Carrier When Roaming ................................................................................................ 52
Adding an External IP Source ..................................................................................................................................... 52
IP Streaming Output (Optional).................................................................................................................................. 53
Record / Viewing Mode………………….……………………………..………………………………………………….56
Viewing, Downloading, and Deleting Stored Data ..................................................................................................... 57
Exporting Video………………………………………………………………………………………………………………………………………..……………62
AutoSync File Transfer Using Wireless Hotspot ......................................................................................................... 60
Automatic Ingestion of USB Memory Stick Content to TVUPack ............................................................................... 61
Local Download of Recorded Content to a USB Memory Stick .................................................................................. 61
Deleting Stored Control………………………………………………………………………………………………….………………………………………62
Uploading Media Content to the TVUPack Receiver Using the FTP ........................................................................... 63
Enable Web Content………………………………………………………………………………………………………………………………..…………….65
Grid Encoder…………………………………………………………………………………………………………………………………………..………………65
Alert Compose……………………………………………………………………………………………………………………………….…..…….……………65
Management Passwords and Tokens…………………………………………………………………………………….……………………………….65
TVU TEST PATTERN .............................................................................................................................................................. 63
ACCESSING THE WEBR .......................................................................................................................................................... 66
TVU SOCIAL ....................................................................................................................................................................... 67
TVU Social Media Manager Service (Optional)........................................................................................................... 68
USING THE IFB FEATURE (OPTIONAL) ....................................................................................................................................... 70
IS+ (OPTIONAL) ................................................................................................................................................................... 71
Using Time Lock Feature(Optional)……………………………………………………………………………………………………………………..……..75
Time Lock Configuration……………………………………………………………………………………………………………………………………………..76
CONTACTING TVU NETWORKS .................................................................................................73
PRODUCT SPECIFICATIONS TVU ONE TRANSMITTER ..........................................................74
APPENDIX A: TROUBLESHOOTING VIDEO QUALITY .............................................................75
APPENDIX B: TVU TRANSCEIVER TR3700 ...............................................................................78
APPENDIX C: TVU RECEIVER TR3750 .......................................................................................79
APPENDIX D: TVU TRANSCEIVER TX3250 ................................................................................82
APPENDIX E: TVU TRANSCEIVER VS3500 ................................................................................82
APPENDIX F: BIT CENTRAL INTEGRATION (OPTIONAL) ........................................................83
4
Introduction
The TVU One represents a tremendous leap forward in mobile newsgathering, delivering
the same industry-leading transmission resiliency and performance, video picture
quality and sub-second latency of a full-size backpack transmitter, but in a more than
90% smaller and ultra-lightweight form factor. With TVU One, broadcasters can fully
leverage the versatility that a small, lightweight IP video transmitter brings in the field
without sacrificing performance, feature functionality or picture quality. To that end,
read and follow the simple instructions contained in this guide and you’ll be
broadcasting in no time!
About This Guide
This operational guide provides instruction for setting up the unit and a brief overview
of the available components for this transmitter: TVU One transmitter that's running
Windows.
Before you begin setting up the TVU One transmitter, we suggest that you identify the
devices you intend to use with the unit including: cameras, cables, power sources,
modems and unit accessories. Simply follow the steps contained in this guide to setup
your new TVU One.
TVU ONE UNIT AND BATTERY SAFETY AND AIRLINE TRAVEL GUIDELINES
CAUTION
1. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL
2. To reduce the risk of fire or electric shock and interference, use the
recommended accessories only
3. This apparatus can be operated at a voltage in the range of 12 - 19 V DC
4. ONLY USE A TVU NETWORKS SUPPLIED AC ADAPTER WITH THIS UNIT
Important information regarding the supplied AC adapter:
o The supplied AC adapter is designed to be used with an input voltage in

the range of 100-240 V AC
o Voltages other than 120 V are not intended for U.S.A. and Canada.
o Operation at a voltage other than 120 VAC may require the use of a
different AC plug. Please contact either a local or foreign TVU Networks
authorized service center for assistance in selecting an alternate AC plug
5. A coin type battery is installed inside of the unit. Do not store the unit in
temperatures over 60 °C (140 °F)
5
6. Danger of explosion or fire if battery is mistreated

7. Do not leave the battery in an automobile exposed to direct sunlight for a long
period of time with doors and windows closed
8. Do not disassemble the battery or dispose of it in fire
9. Do not store the battery in temperatures over 60°C (140°F)
10. Replace battery only with same or specified type
11. To completely disconnect this equipment from the AC mains, disconnect the
mains plug from the AC receptacle
12. To maintain adequate ventilation, do not install or place this unit in a confined
space. To prevent risk of electrical shock or fire due to overheating, ensure that
nothing obstructs ventilation
IMPORTANT SAFETY INSTRUCTIONS
1. Unplug this apparatus during lightning storms or when unused for long periods
of time
2. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped
AC Adapter
The rating plate is on the underside of the AC Adapter.
Disconnect the AC mains plug from the AC mains socket when not in use.
Use Only TVU Networks Supplied or Authorized Batteries/Chargers

This device is designed to be used only with TVU Networks supplied batteries. Use only
TVU Networks supplied devices/chargers to charge the supplied batteries. To see a list
of qualified external batteries to use with this device, please contact TVU Networks. Use
of non-qualified batteries with this system may cause damage to the unit or possibly
fire.
FAA Regulations
FAA Regulations require rechargeable and non-rechargeable lithium batteries, cell
phone batteries, laptop batteries, external batteries, portable rechargers, spare (unin-
stalled) lithium ion and lithium metal batteries must be carried in carry-on baggage only.
When a carry-on bag is checked at the gate or at planeside, all spare lithium batteries
must be removed from the bag and kept with the passenger in the aircraft cabin. The
battery terminals must be protected from short circuit.
This includes spare lithium metal and spare rechargeable lithium ion batteries for
personal electronics such as cameras, cell phones, laptop computers, tablets, watches,
calculators, etc. This also includes external battery chargers (portable rechargers)
6
containing a lithium ion battery. For lithium batteries that are installed in a device
(laptop, cell phone, camera, etc.), see the entry for "portable electronic devices,
containing batteries" in this chart.
Size limits
Lithium metal (non-rechargeable) batteries are limited to 2 grams of lithium per battery.
Lithium ion (rechargeable) batteries are limited to a rating of 100 watt hours (wh) per
battery. These limits allow for nearly all types of lithium batteries used by the average
person in their electronic devices. With airline approval, passengers may also carry up to
two spare larger lithium ion batteries (101-160 watt hours). This size covers the larger
after-market extended-life laptop computer batteries and some larger batteries used in
professional audio/visual equipment.
Quantity limits
None for most batteries – but batteries must be for use by the passenger. Batteries
carried for further sale or distribution (vendor samples, etc.) are prohibited. There is a
limit of two spare batteries per person for the larger lithium ion batteries described
above (101-160 watt hours per battery).
Batteries must be protected from damage. Battery terminals (usually the ends) must be
protected from short circuit (i.e., the terminals must not meet other metal). Methods
include: leaving the batteries in their retail packaging, covering battery terminals with
tape, using a battery case, using a battery sleeve in a camera bag, or putting them
snugly in a plastic bag or protective pouch.
See the regulation: 49 CFR 175.10(a)(18)
Tip: Newer lithium ion batteries have the watt hour (wh) rating marked on them. To
calculate watt hours, multiply the battery voltage by the amp hours (ah). To learn more
about lithium batteries, their restrictions, and how to tell what size they are, go to
http://SafeTravel.dot.gov
Refer to the link below for International Air Transport Association (IATA) regulations and
information regarding airline travel with lithium batteries:
http://www.iata.org/whatwedo/cargo/dgr/Documents/LithiumBattery_Passen-
gerFlyer.jpg
Additional Airline Travel Information

When traveling, the TVU One transmitter’s onboard battery should be removed from
the unit to prevent accidental power on. The onboard battery terminals should be pro-
tected to prevent accidental short circuit. Protect the onboard battery terminals by plac-
ing them in a plastic bag or covering the battery terminals with electrical tape.
TVU onboard batteries should always be transported as carry-on baggage. It

should never be transported in the cargo hold.
7
TVU One Transmitter Components

The TVU One transmitter (Figure 1) is comprised of the encoder, internal
battery, and embedded modems.
Figure 1 TVU One Transmitter
Standard Components for the TVU Transmitter include:

 TVU transmitter with SDI/HDMI input
 Power supply (AC Adaptor)
 5GHz WiFi
 5GHz Hotspot
 TVU transmitter Bag
Optional Components for the TVU Transmitter include:

 SIM cards
 AC car adapter
 Universal adaptor
 External modems
TVU Transmitter Operational Indicators

This section describes each component of the TVU One transmitter. Weighing just 2.2
lbs./1 kg, the transmitter fits easily in the average person’s hand.
TVU Transmitter
TVU transmitter is the central component of the TVU One system. The transmitter
handles video capturing, video encoding and transmission, modem management and
dialing, and status/monitoring of the system.
LCD Display and Power Indicator

Simply press the power button (A) to turn on the transmitter. The button turns green
when transmitter is powered on (Figure 1). The LCD screen (B) displays configuration
8
and status information for connected modems as well as video input and transmission.
When a video input is connected, an input preview is displayed on the LCD.
Transmitter Side Panel Views

Figures 2 and 3 show the input / output connections on the transmitter and each in-
put/out is described in Tables 1 and 2.
C
AB D E F
Figure 2 Input / Output panel
Label Connection TVU One Transmitter Input / Output Description

A HDMI IN Connect valid HDMI input (PAL, NTSC, 720p or 1080i)
B SDI IN Connect Valid SDI input (PAL, NTSC, 720p or 1080i)
C USB Slots (Spare) Spare USB slot (for connection of USB Dongle (for file upload
or system update), USB keyboard, etc.
D Ethernet input LAN connection
E Display Port Out Displays preview screen on a separate monitor
F HDMI Out Displays preview screen on a separate monitor
G DC Input Custom DC Power Input
H Vent Do not block
Table 1
A
C
B
D
Figure 3
Label Connection TVU One Transmitter Input / Output Description

A Embedded Modems SIM card slots 1-6
B IFB output Audio component – 3.5 mm mini audio output jack.
9
C USB Slots (Spare) Spare USB slots (for connection of USB Dongle (for file
upload or system update), USB keyboard, etc.
D Battery Release Internal battery release latches
Table 2
Transmitter Setup Tips
Internal Battery
The transmitter internal battery is designed to fit within the unit, but it can also be easily
removed. Complete battery power management for the TVU One transmitter is availa-
ble on the LCD touch screen as well as on the Receiver interface.
Detaching Internal Battery from Transmitter

Take the following steps to detach the internal battery from the transmitter:
1. On the side of the transmitter that is opposite the LCD touch screen, users will
find two spring-loaded latches (A) (Figure 4).
2. Push down on the latches to release the battery from the transmitter.
Figure 4 Battery latch on encoder
Charging the Internal Battery

To charge the internal battery in the transmitter, simply connect the provided AC power
adapter to the DC input on the unit and plug in the other end of the adapter into an
electrical outlet. The battery will then begin to charge. Please note that the battery will
charge significantly faster (approximately 3hr.) when the transmitter is turned off.
Inserting SIM Cards

The transmitter SIM card slots are designed to hold up to six Mini SIM (2FF) cards in six
embedded modems. Take the following steps to insert a SIM card into the embedded
modem slots on the transmitter:
1. The SIM card slots are spring loaded. Simply push in the desired SIM card into
the appropriate slot until it clicks into place.
2. To remove a SIM card, simple push the SIM card in until it clicks, and it will pop
back out.
10
TVU Transmitter Bag Configuration
The TVU transmitter is designed to be used as a standalone transmitter or in a bag con-

figuration. The carrying bag comfortably holds the transmitter while allowing users easy
access to the power button, connections and SIM card slots (Figure 5). The touchscreen
LCD interface on the transmitter can also be used while the unit is in the bag. Addition-
ally, the mesh sections allow for the essential ventilation of the transmitter, so it will not
overheat in the carrying bag. The transmitter carrying bag can be worn as a back pack.
There are four transmitter carrying bag configurations for external batteries:
V-type battery, Figure 7

TM1000 v1 V-type battery, black connector, Figure 5
TM1000 v2 V-type battery, green connector, Figure 6
G-type battery, Figure 10
TM1000 v1 G-type battery, black connector, Figure 8
TM1000 v2 G-type battery, green connector, Figure 9
Figure 5 Figure 6 Figure 7
Figure 8 Figure 9 Figure 10
TVU Transmitter LCD Touch Screen

The transmitter has an LCD touch screen interface that allows for transmission control
while out in the field. When the transmitter is first turned on and SDI connected, the
user will see the status display screen (Figure 11). If no transmission feed is connected,
the TVU test pattern will show (Figure 12).
11
J
A
B
I
B
B G
C B
D
B Figure 11 LCD Touch Screen
E F H
Label B B
Transmitter Live Status Screen Description
A Transmission Status: Displays whether the unit is in Live, Online (Standby) or Pre-
view mode.
B Data Card Status Monitor: Shows the current number and status of all data cards
connected to the unit. The status of data cards connected to the unit will appear as
green, red, orange or gray. Green status indicates that the data card is connected.
The orange status indicates that the connection is trying to be reestablished. Red
status indicates that the data card is not connected. Gray status indicates there is
no card.
C Ethernet Connection: Displays the status of the Ethernet connection.
D Receiver Name: Shows the receiver name to which the unit is transmitting.
E Hotspot Connection: Displays the status of the Hotspot connection.
F WiFi Connection: Displays the status of the Wi-Fi connection.
G Latency Status: Displays the current latency of the transmission.
H Bit Rate Status: Displays the current Bit Rate (B/R).
I Audio Input Level Monitor: Dynamically displays the audio input level (DBFS) for
the unit with graphical colors.
J Battery Status: Indicates the status of battery.
Table 3
Figure 12
12
TVU Transmitter Touch Screen Operational Tips

The LCD screen on the transmitter can be operated with simple taps and swipes of a fin-
ger, much like a smartphone that has a touch screen user interface. When accessed, the
operational functions and status display interfaces available will appear as a pop-up
window or drop-down menu that overlays the preview or live video input. Follow these
instructions to access all the features and functions the transmitter has to offer through
its LCD touch screen.
Going Live
To go live from the LCD touch screen, simply touch the center of the screen while the
unit is on and connected to a camera source. A pop-up screen will appear (Figure 13).
On this screen, users can select the receiver with which they would like to go live. Once
a receiver is selected, press the red “Go Live” button.
Figure 13 Going live
Users will then be instructed to slide a toggle to the right to start the live transmission
(Figure 14). To exit from this pop-up screen, simply click the “X” in the top right corner.
Figure 14
To stop a live transmission, simply tap the middle of the touch screen and a pop-up
screen will appear (Figure 15). A “Stop Live” toggle will appear at the bottom of the
page. Slide the toggle from left to right to stop the live transmission.
13
Figure 15
Present Transmission Modes

To select a preset transmission mode, users can pull down the drop-down menu by
sliding their finger from the top of the screen to the bottom (A). The “Modes” interface
will be displayed (Figure 16). Users can choose between these preset transmission
modes:
 Interview: Bitrate 2048, delay 2 seconds
 Normal: Bitrate 5120 delay 4 seconds
 Fast Moving: Bitrate 5120, delay 8 seconds
 SD: Bitrate 2048, delay 4 seconds
 Tapefeed: Bitrate 10240, delay 10 seconds. This mode is optimized for content
with multiple scene changes
 Custom: A custom transmission mode set by the receiver
A. Pull
down to
reveal
menu
Figure 16
To select a transmission mode, simply scroll through the available options on the touch
screen until the desired transmission mode is highlighted in green. Then click “OK” at
the bottom of the screen (B). To exit from the drop-down menu, simply click the “X” in
the top right corner (C).
14
Router Options
TVU Router delivers secure high-speed broadband Internet connectivity and delivers pri-
vate network access from practically anywhere.
Access the drop-down menu by sliding a finger from the top of the screen to the
bottom. Swipe from left to right one time to go to the “Router” interface (Figure 17).
This feature can be turned on or off by selecting “OK”
Figure 17
To exit from the drop-down menu, simply click the “X” in the top right corner.
Managing the Latency

bottom. Swipe from right to left one time to go to the “Latency” interface (A) (Figure
18). On this page, users can manage the second and sub-second latency. To select the
latency, scroll through the seconds and sub-seconds until the desired latency is high-
lighted in green. Then click “OK” on the bottom of the screen (B).
C
A. Swipe from right
to left to reach the
Latency menu
Figure 18 Getting to Latency
To exit from the drop-down menu, simply click the “X” in the top right corner (C).
15
Data Card Monitoring

bottom. Swipe from right to left three times to view the “SLOT” monitoring interface
(Figure 19). On this page, users can see detailed information for each card within the
transmitter as well as the Ethernet (A), Hotspot (B), and Wi-Fi connections (C).
A
B
C
Figure 19
To exit from the drop-down menu, simply click the “X” in the top right corner (D).
TVU One Transmitter Unit Information

Access that drop-down menu by sliding a finger from the top of the screen to the
bottom. Swipe from right to left four times to view the unit information interface
(Figure 20). The information displayed on this screen includes its model number, PeerID
number of the unit, software version number, app version, input, format and Encoder
configuration.
Figure 20
To exit from the drop-down menu, simply click the “X” in the top right corner.
Turning Off the Transmitter

To turn off the unit, press the power button once. A sliding toggle button will appear on
the screen of the transmitter. Slide the toggle from left to right to power down the unit.
16
Transmitter Status Monitoring and Control from the Hotspot Access

From a web browser, the transmitter status can be monitored, and various parts of the
transmission can be controlled. This interface can be accessed using a standard web
browser connected to the hotspot of the transmitter (Figure 21).
TVU Transmitter Status Screen
Figure 21 TVU Transmitter Status Screen
17
Label TVU Transmitter Status Screen Description

A Scroll bar that allows users to monitor and control all aspects of a transmission in-
cluding data-cards, Ethernet, Wi-Fi, BGAN, Receiver, and return video feed.
B Information regarding a TVU transmitter such as model number, version number,
and PID.
C CPU: Current CPU capacity and temperature
D Battery: Main battery status
E Input: Input source
F IFB Audio Level: Change the audio level of the IFB/VoIP function
G Video: Transmission information and status
H Network: Modem card information including type, connectivity, and IP address all
organized by slot number
Table 4
Ethernet
The Ethernet screen provides configuration and set-up information (Figure 22). Select
either “DHCP” IP Method to automatically generate an IP address or “Static” IP Method to man-
ually enter an IP address. Select “Apply” to save settings. “Static” IP Method requires a reboot.
A
B
C
D
E
F
G
H
Figure 22
Label TVU Transmitter Ethernet Status Screen Description

A Interface: Select either Ethernet or USB from drop-down menu
B IP Method: Select either Static or DHCP
C MAC Address: Media access control address
D IP Address: Entered manually if in Static mode; automatically generated if in DHCP
mode
E Mask: manually if in Static mode; automatically generated if in DHCP mode
F Gateway: manually if in Static mode; automatically generated if in DHCP mode
G Keep Static IP: When “Static” is selected from the “IP Method” drop down menu,
the check box can be ticked to keep the desired static IP address after reboot.
H Apply: Press Apply for the changes to take effect
Table 5
18
Wi-Fi
The Wi-Fi screen provides configuration information and access to change the Wi-Fi
settings (Figure 23).
A
E
B
C
D
Figure 23
Label TVU Transmitter Wi-Fi Status Screen Description

A Scan: Scan for available networks and will display the list of available networks to
select from the center box.
B Security Type: Drop down menu displays the security type of the connection
C SSID: Wireless network name
D Connect: Press Connect to establish the connection
E Select the slot with which a modem was replaced with a WiFi adapter.
Table 6
19
Hotspot
The Hotspot tab provides status information on clients connected via the Hotspot (Fig-
ure 24).
B
C
D
E
F
Figure 24
Label TVU Transmitter Hotspot Status Screen Description

A Connected Client Lists: Displays list of devices connected via Hotspots
B SSID: Allows you to customize the Hotspot SSID
C Password: Allows you to customize Hotspot password (Note: the new password
must be 8 characters and does not take effect until the system is rebooted).
D Route: Choose a specific modem, WiFi network, or Ethernet connection, or choose
Auto for the Hotspot to be routed through a connection.
E Band: Option to choose 2.4GHz or 5GHz
F Apply: Press Apply for the changes to take effect
Table 7
20
Modem
The Modem screen provides modem configuration information. Many cellular data
cards are automatically detected by the transmitter and will self-configure. If this is the
case, no further action will be required. If a data card needs to be configured, you can
use this tab to configure specific data cards (Figure 25).
A
B
C
D
E
F
G
H
Figure 25
Label TVU Transmitter Modem Status Screen Description

A Available Slots: Drop-down list of slots that are available for configuration
B ESN/IEMI: A modem’s unique identification number
C Username: Obtain carrier user name information from the network carrier
D Password: Obtain carrier password information from the network carrier
E Encryption: Select the appropriate encryption standard from the drop-down menu
F Dial number: Obtain carrier dial information from the network carrier
G APN: Obtain APN information from the network carrier
H Clear: Press to clear all the settings
I Network registration mode: Options for auto or manual
Table 8
21
Upload
The Upload screen gives you the ability to assign destination of uploaded files to a spe-
cific receiver.
B
A
Figure 26
For each file uploaded, choose the specific receiver to which you would like the files to
be uploaded from the drop-down menu under to the file name (A) (Figure 26). Once the
receiver is chosen, you can choose to make it the default receiver so that all future files
are uploaded to that specific receiver (B). Then hit apply (C). For instructions on upload-
ing files from a TVU Transmitter to the TVU Receiver, see AutoSync File Transfer Using
Wireless Hotspot, or Automatic Ingest of USB Memory Stick Content to TVU Transmitter
(pg. 60)
22
BGAN
The BGAN tab provides BGAN transmission information (Figure 27).
B
C
D E
Figure 27
Label TVU Transmitter BGAN Status Screen Description

A Device Name: Displays the device name
B Signal: Displays the signal strength
C Linked: Indicates if the BGAN is connected
D Link Type: Indicates the BGAN link type
E Drop down menu that allows for the selection of a specific streaming class
Table 9
BGAN Configuration
The TVU transmitter can support BGAN Hughes 9201 for automatic data connections.
Follow these steps to set up the auto connection:
1. Set up the BGAN device to Auto Register Network mode by LaunchPad.
A. To enable automatic registration, Select Terminal > AutoStart mode. The Configure
Auto-Start screen is displayed (Figure 28):
Figure 28
23
B. Check “Automatically register with the network after BGAN terminal switches on”
and then click “OK”. Then power off the BGAN device.
2. Connect the BGAN to the transmitter by Ethernet cable.
3. Pointing to satellite by the Web UI of the transmitter configuration from iPad or IE,
for Hughes 9201, it has signal strength indicators on the panel (Figure 29).
Note: You may need to manually adjust the equipment location and orientation
to confirm the signal strength is greater than 60%
4. Set the link mode. “X-stream” is the default mode set up by the transmitter
automatically.
Figure 29
Note: If the interface connected with the BGAN device is consistently yellow and does
not change to green after setting up the “Link Type”, please check whether the BGAN
equipment - when connected to a PC - can work normally with LaunchPad’s X-stream
mode.
5. Check on the transmitter’s screen to make sure the BGAN is connected (Figure 30).
6. Power off the BGAN device to close the connections.
If the BGAN is the only device connected with the receiver, then the receiver will
automatically change the bitrate to 80% of the XStream with four seconds of delay at
the CBR mode.
24
Figure 30
If there is no BGAN connected, the menu will display “No Device Detected” (Figure 31).
Figure 31
Receiver Status
This screen displays Line Quality and Error Rate information. Touch the Start/Stop Live
button to control the live transmission. You use this screen to control Bit Rate and Delay
by entering your data in the respective boxes and touching the Apply button to set
them. This screen also allows you to choose the operational mode provided in the
drop-down menu at the bottom of the screen (Figure 32):
Interview,
Normal,
Fast Moving,
SD,
Tape Feed
and Custom.
25
A C
D E
Figure 32 Receiver Status screen
Label Record Mode: Controls and Functions Description

A R: Displays receiver name. To view a different available receiver, click the drop-
down menu to scroll through the options.
B Solo: When checked, the TVU Transmitter will only be shown as “online” on the re-
ceiver selected from the drop-down menu.
C Bitrate/Delay: Enter the desired transmission Bitrate and delay(s).
D Live/Stop Live: Starts and stops the live transmission.
E Apply: Applies changes made to bitrate, latency, or mode.
F Displays current TVU Receiver ID, TVU Transmitter ID, Line Quality, Error Rate and
Auto Set.
G Mode: Select an optimized preset bit-rate and latency based on broadcast setting(s)
by choosing a different mode.
Table 10
Return Video Feed

This is a licensed feature that can only be used on a TX3200, TX3000 or GX3200 series
transceiver. It will allow the transmitter operator in the field to have the ability to watch
a return video feed from the studio of their TVU transmitter transmission or from an SDI
input on the transceiver. The return video feed can be sent from the receiver to the
transmitter when in Live, Online or Standby modes. View the return video feed via the
TVU transmitter Hotspot using any Wi-Fi enabled device with a standard web browser.
See Configuring the TVU Transmitter for Hotspot (pg. 43) for details on how to connect
to a Hotspot.
26
The latency of the return feed or SDI feed is about 3 seconds (under normal conditions)
Resolution is 320x240 and includes 2-ch of audio. The return feed / SDI feed is not
intended as cue channel, but rather provides those in the field with a confidence
monitor or the ability to monitor another source.
The user can select which transceiver the return video feed comes from. Use the
drop-down menu (A) to select the desired transceiver (Figure 33).
A
C
B
Figure 33
Label TVU Transmitter Video Feedback Status Screen Description

A Displays available transmitters that can be streamed for video return purposes.
B Pack: Provides a low-res return feed of your TVU transmission for monitoring pur-
poses. Latency of the return feed is less than 3 seconds under normal conditions.
You must select the receiver that is currently streaming your Pack from the drop-
down menu to see the feed. You cannot view other TVU Transmitter feeds.
C SDI: Provides a low-res return feed of the SDI input at the Transceiver for monitor-
ing purposes. Latency of the return feed is less than 3 seconds under normal condi-
tions.
Table 11
Note: If you require additional assistance, please contact TVU Networks Customer Sup-
port at +1 650 440 4812.
27
HDMI Video
For TM1000v2 or above, you can also view the return video feed via the HDMI Output
port from the transmitter (Figure 34).
A
B C
D E
Figure 34
Label TVU Transmitter Video Feedback Status Screen Description

A Displays available transmitters that can be streamed for video return purposes.
B Pack: Provides a low-res return feed of your TVU transmission for monitoring pur-
poses. Latency of the return feed is less than 3 seconds under normal conditions.
You must select the receiver that is currently streaming your Pack from the drop-
down menu to see the feed. You cannot view other TVU Transmitter feeds.
C SDI: Provides a low-res return feed of the SDI input at the Transceiver for monitor-
ing purposes. Latency of the return feed is less than 3 seconds under normal condi-
tions.
D Start: Start the stream to HDMI out
E Stop: Stop the stream to HDMI out
Table 12
28
IP Source
The IP Source tab allows the user to select the source with which to go live. Either select
the camera source or select an outside IP source (Figure 35).
F
G
A B
C
Figure 35
Label TVU Transmitter IP Source Screen Description

A SDI: This is the camera source connected to the TVU transmitter
B IP Source: Allows users to add an IP source with which to go live
C Home: Send all IP sources in one matrix picture to TVU receiver
D Type in the valid IP address of the source with which you want to go live
E Apply: Adds the new IP Source
Table 13
29
Recording
The Recording tab allows users to isolate a specific segment of video with the touch of a
button (Figure 36).
Note: The TVU device is always recording when it is powered on and a valid video
source is connected.
A B
C
D
E
F
I K
Figure 36
Label TVU Transmitter Recording Status Screen Description

A Mark In: Marks the IN point of a segment in the recorded video on the TVU trans-
mitter
30
Label TVU Transmitter Recording Status Screen Description

B Mark Out: Marks the OUT point of the segment in recorded video on the TVU trans-
mitter.
Note: Once an IN and OUT point are identified, it is possible to play the clip, copy
the clip locally to an inserted USB thumb drive, or upload it directly to the selected
Receiver.
C Name: Designate a specific name for the recorded segment
D Apply: Add the recording to the list below
E This allows you to search for recordings by date. Simply click on the calendar and
select the day of the recording you would like to bring up in the list below.
F Query: Searches recordings completed on the selected day
G Select All: Select all the recordings in the list below
H This section displays all the recordings completed on the selected day as well as the
size of the file. To select a specific video file, simply click on the check box next the
video name.
I Play: Provides for a video preview of the selected clip
J Copy: Copies the selected clip to a USB stick. USB stick must be plugged into the
TVU transmitter in order for the file to be transferred.
K Upload: The selected clip will be uploaded to the default receiver designated in the
“Receiver” tab.
Table 14
Alert
Allows users to send messages between transmitters and receivers (Figure 37).
A
B
C
D
F
Figure 37
31
Label TVU Transmitter IP Source Screen Description

A To: The recipients which should be TVU receivers’ or transmitters’ PID
B Message content
C Send: send message
D Received: The tab lists the messages that were received by the unit
E The detail messages sorting from the latest to the oldest
F Sent: The tab lists the messages that were sent from this unit
Table 15
Audio Channels
In this page, uses can switch the audio channels between two and four channels.
Note: TVU One transmitter that's running Version 6.0 allows audio only transmission
through the BNC connector, and it's up to 4 channels. By default, the screen will show
black screen during the transmission (Figure 38).
Figure 38
Upgrade Firmware
Allow users upgrade to the new firmware version (Figure 39).
Figure 39
32
Progressive download
This is the key to enable or disable the Progressive Download feature. If the TVU trans-
ceiver or TVU receiver is available, TVU transmitter can automatically trigger the imme-
diate upload of a mirror image high-resolution clip from its SSD to the transceiver or re-
ceiver by pressing the camcorder's record button. Transceivers or receivers will show
the download process. Enable or disable Progress Download Switch (Figure 40). Disabled
by default.
Figure 40
Chat
Select Chat to send a message (Figure 41).
Figure 41
33
Router
Router is designed to provide high speed Internet connectivity or private network access
on the move. Select Standard or TVU Router, Ethernet Host and Apply (Figure 42).
Figure 42
Encoder
The Encoder tab is designed to provide the user to select the appropriate Encoder Type
(Figure 43).
Figure 43
Configuring SIM Cards via Command Text

Should a supported card require further configuration and you would like to configure
the card via command text instead of through the remote web/iPhone page, this may be
done by using a USB keyboard to enter the dialing settings. If you require assistance
with card configuration, please contact TVU Networks Customer Support.
Make sure that your data cards are securely connected before attempting to configure
them. Attach a USB keyboard to one of the USB ports on the side of the transmitter.
34
Type the letters “tvu” in lower case and press the Enter key. The transmitter LCD screen
should now display as indicated below. Your cards are ready to configure. You may also
configure the cards using an iPod or wireless mobile smart device. See the Configuring
the TVU Transmitter for Hotspot set up section in this Operating Guide (pg. 43).
Figure 44 Command Screen
Follow instructions on the "Enter command" prompt to configure your data card. Please
note all commands are CASE SENSITVE.
A. Type CARD and press Enter; the "Input slot ID to configure" prompt appears.
Figure 45 Slot Input Screen
B. Enter the slot number and press Enter; this example uses slot ID 1.
The "Select your choice" prompt and menu appear. The menu has these choices:
1. Refresh this card
2. Delete configure info of this card
3. Select slot
4. Exit
5. Set/Change dialing instruction of this card
Figure 46 Slot Information Screen
C. Select your menu number choice and press Enter; this example uses menu item
"5: Set/Change dialing instruction of this card."
Note: that the red underlined text on the screen is data input by the user:
35
Figure 47 User Input Data Screen
D. If all your input data is correct, the screen appears as follows:
Figure 48 Completed Data Screen

E. To configure the next data card, select menu item 3 and press Enter.
Note: The words in RED are the variables that have just been configured. If these are not
correct, reconfigure this data card by choosing item “5.” Also, some service providers do
not have Username, password or APN. If this is the case, continue to press Enter until
the "Select your choice" prompt and menu appear.
F. Select menu item "4. Exit" and press Enter.
After exiting the interface, the status screen should show the cards dialing and connect-
ing successfully. Your TVU transmitter is now ready to broadcast live. If the cards do not
come online or if you are having difficulty with configuring the data cards, please con-
tact TVU Networks Customer Support for further assistance.
Setting Ethernet IP Connection via Command Text
The transmitter’s gigabit Ethernet interface can also be configured via command text. By
default, the eth0 interface will attempt to lease an IP address through DHCP and no fur-
ther action will be required. If a static Ethernet address is required, follow these steps.
A. Start at the menu commands screen.
Figure 49 Command Display
B. Type SETIP on the “Enter Command” prompt and press Enter.
36
Figure 50 Set IP Display
C. During the configuration script hitting enter will accept the existing value or de-
fault. Hit enter to accept NIC name eth0.
 Enter IP address
 Enter subnet mask
 Enter default gateway
 Enter DNS server IP address
D. The next screen shows the status of your connection. If the configuration was
done correctly, your entered information should appear under the New Config
portion of the screen (The red arrows in the image below indicates where to
check for your entered information):
Figure 51 IP Status Screen

E. Your Ethernet connection should now be ready to use.
37
Configuring a Wi-Fi Connection via Command Text

To configure the TVU transmitter to connect to a wireless network through command
text, follow these steps:
1. Make sure the wireless USB card is present on USB slot 10, which is on the side
of transmitter (See page 11, Figure 3).
2. Connect a USB keyboard to one of the USB ports on the side of the transmitter.
3. From the transmitter status screen, type “tvu” in lower case and press Enter on
your keyboard to display commands. Follow these steps to establish a connec-
tion:
Note: All typed commands are case sensitive.

A. Type “WIRELESS” in the command line and press Enter to see a list of command
options:
Figure 52 Wireless Command Screen
B. Type “S” in the command line to scan for active wireless networks in range and
press Enter.
Figure 53 Active Link Screen
38
C. Type “C” in the command line and press Enter to connect to an available net-
work. An input screen will appear and prompt you to enter the ESSID, encryp-
tion key type, password, and setting for DHCP or static IP address.
Figure 54 Input Screen
Note: ESSID and Password entries are case sensitive.
D. Enter the information requested on each line and press Enter.
To complete the set-up process and establish your wireless connection, you must exit
completely from this screen by entering “EX” for “exit” and pressing Enter. When you
see the TVU status screen, your wireless connection set up is complete and the status
screen should show an IP address in green for the connection called “WIRELESS”.
Configuring the TVU Transmitter via Hotspot (Optional)

You can use a smart mobile device for wireless monitoring and control of the TVU trans-
mitter. To do this, you must first join the TVU transmitter’s internal hotspot.
1. Search for the Hotspot on your smart device. The SSID will be TVUPACK_XXXX where
X is the last 4 digits of the TVU transmitter’s PID.
2. Connect to the SSID using your iPod/smart device.
3. The default password is the last 8 digits of the PID of the backpack (Note: All charac-
ters are uppercase).
Note: The password can be changed in WebUI if desired.
4. Once the connection is established, open a web browser and go to

http://192.168.3.1 to see the transmitter status.
39
TVU Transceiver and Receiver Components
TVU transceivers and receiver include these standard components:
 Server
 Power cable
 VGA adapter
 IFB
Optional components for the TVU transmitter and TVU receiver include:
 Keyboard and mouse

 Universal adaptor
Note: If any component is missing, please contact TVU Networks Customer Support at
support@tvunetworks.com or +1.650.440.4812.
TVU Transceiver TX3200 Features and Indicators
A B
Figure 55 TVU Transceiver TX3200 Front Panel with Faceplate
Label TVU Transceiver Front Panel Faceplate

A Power Button
B USB Ports
Table 16
40
TVU Transceiver TX3200 Back Panel Connections (Standard SDI version)

A C D E F G H
B I J K
Figure 66
Label TVU Transceiver Back Panel Connections (SDI)

A Vent; Do not block
B AC Power
C 1 GigE Ethernet Port
D Display Port: Connect the supplied Display Port to VGA adapter for primary display
purposes (see image below)
E HDMI Display Port
F USB Ports
G SDI Output
H SDI Input
I Audio Output
J Not Used
K Reference input: Allows for time sync with the television station’s broadcasting
system
Table 17
VGA Adapter
Figure 57 VGA Adapter
41
TVU Receiver: Network and Firewall Configuration

TVU Networks recommends assigning a static IP address to the TVU Receiver to ensure
the network configuration remains stable. All the incoming ports referred to in this sec-
tion are configurable. Please contact TVU Networks Customer Support if you wish to use
a configuration other than the one specified in this documentation.
Please configure your firewall or router as follows:
1. Allow TCP outgoing from the TVU receiver on port 3970.
2. Allow UDP/TCP outgoing from the TVU receiver on port 123.
3. Permit all TCP/UDP incoming traffic for port 8088 to receiver.
4. Forward all traffic arriving on port 8088 of the external firewall interface to the
IP address of the TVU Receiver.
This setup allows the TVU transmitter and receiver to automatically link with each other
and permit video transport.
Recommended firewall configuration for TeamViewer

TVU Networks uses TeamViewer software to enable remote support and troubleshoot-
ing. To enable this software, please ensure that either port 80(TCP) or port 5938(TCP)
are open for outbound connections.
Recommended firewall configuration for remote control of TVU Receiver from iPod or
smartphone
The TVU transmitter hotspot feature allows remote configuration of the TVU receiver
settings from a smartphone. To enable this feature, permit all TCP/UDP incoming traffic
for port 8288 to receiving terminal; forward all traffic arriving on port 8288 of the exter-
nal firewall interface to the IP address of the TVU receiver. This port is configurable.
Recommended firewall configuration for the FTP server

This feature allows files to be uploaded to the FTP server in the receiver. To enable this
feature, permit all TCP/UDP incoming traffic for port 21 to the receiving terminal; for-
ward all traffic arriving on port 21 of the external firewall interface to the IP address of
the TVU receiver. This port is configurable.
Recommended firewall configuration for remote configuration of a TVU Transmitter

from the receiver
A TVU transmitter and its modems can now be configured from a remote location. To
enable this feature, permit all TCP/UDP incoming traffic for port 22 to the receiving ter-
minal; forward all traffic arriving on port 22 of the external firewall interface to the IP
address of the TVU receiver. This port is configurable.
42
Recommended firewall configuration for the Return Video Feed

This is a feature that can only be used on a TX3200 or GX3200 series TVU transceiver. It
will allow camera operator in the field can watch a return video feed from the studio of
their TVU transmitter transmission or from an SDI input at the transceiver. To enable
this feature, ensure that you permit all TCP/UDP incoming traffic for port 8488. This port
is configurable.
Note: these are default ports, configurable if required.
For more details, please contact TVU support by phone at +1.650.440.4812, by email at
support@tvunetworks.com, or by skype at skype.tvupack.
Bandwidth Requirements
Allowances should be made for bandwidth of incoming TVU transmitter transmissions
based upon the following criteria:
- Each TVU receiver can utilize up to 20mbps of downstream bandwidth per

live video feed.
- A minimum of 2mbps upstream bandwidth per TVU receiver is required for
all features to function efficiently.
We recommend a stable, low latency connection with guaranteed bandwidth for best
results.
Operating TVU Transceivers & Receivers

TVU transceivers and TVU receivers have two operating modes: Live and Record. You
can pair multiple TVU transmitters to a Transceiver or Receiver, but can only receive
video from one at a time. Depending on your specific license configuration, any number
of TVU transmitters can be paired with your receiver (Figure 62).
43
Live Viewing Mode
Q S T A
P
R
B
D
E
F
X W H
V U G
I
Figure 58 Live Viewing Mode

Scree
L MN K O J
n M
Live Viewing Mode: Controls and Functions
Label Live Mode: Controls and Functions Description

A System Information: Displays Receiver Name, PID (unique identifier for TVU Re-
ceiver), Product Version, Core Version, Player Version, Encoder Version, Record
Time Remaining and status of Time Lock.
B Quality Histogram and Post-Live Quality Histogram: Shows the total transmission
encoding bit-rate over a period, as well as gives users access to a post-live quality
histogram.
C Status panel: Displays error rate, line quality, and battery status.
D Transceiver Information: Displays the input type and format, the output type and
format, IFB status and IFB signal.
E Refresh button: Resets the video stream.
F Stop buttons (x2): Clicking on either Stop button ends the live transmission.
G Audio level light display: The two light displays provide visual monitoring of your
audio levels. This displays dBFS audio input level at the Receiver.
H Mode selection button and mode indicator lights: Use this button to toggle
through the receiver operational modes.
I Operational mode selection buttons: Use the operational mode buttons to choose
an appropriate capture quality. Each mode has a default bit rate and delay.
J Bitrate and delay controls: Sliding bars allow you to manually set the target bit rate
and delay levels.
44
Label Live Mode: Controls and Functions Description

K Data card monitor panel: This monitor panel displays the status of each data card.
L Monitor Histogram: Displays throughput and IP address on each modem (mb/s). By
right clicking on the histogram scale, you can configure the data cards of a transmit-
ter.
M Connection mode and Connection strength indication: The connection mode is dis-
played when available in the dark gray box between the carrier name as well as the
connection strength.
N Reset: Provides a full power reset for a modem. Use this feature when the modem
is no longer able to connect or is having problems. On the transmitter, pressing
“RESET” will force the modem to reconnect.
O Scale: This drop-down menu allows you to set the scale for the histogram graph.
Once the scale has been changed, it will affect all the histogram graphs displayed.
Available selections are 1.2Mb/s, 2.4 Mb/s, 6Mb/s, and 12 Mb/s.
P Thumbnail of current video feed from TVU Transmitter: The left-hand column of
the TVU transmitter monitor features an icon of the current feed. If a transmitter is
live, a red box will appear around the thumbnail image.
Q GPS information: If a TVU transmitter is used with modems that support GPS, a dis-
play of the transmitter’s location can be retrieved.
R IFB Indicator: The IFB indicator is displayed below the transmitter’s thumbnail pic-
ture.
S Stop buttons (x2): Clicking on either Stop button stops the live transmission.
T Dynamic Sorting: Sort all the TVU transmitters alphabetically or based on their live
status.
U Grid Encoder: One click launches Grid interface
V Management: Verify, Change, Create Token and Set Token
W Alert: Compose, Inbox and Sent
X Settings: Feature Management and Enable Web Control
Table 18
14
Status Panel
Arranged vertically on the right-hand side of the receiver panel are many indicators
designed to help an operator make quality and troubleshooting decisions. Information
such as error rate and line quality are displayed as well as a quality histogram that
depicts the total transmission encoding bit-rate over a period (A) (Figure 59). The
histogram’s scale can be change by selecting a different display option on the drop-
down menu (B). The status of the transmitter’s batteries (C) is also displayed.
Transceiver Information
Displays input type and input format of the transmitter, which are displayed as T Input
and T Format respectively (D) (Figure 59). The output type and output format of the
transmitter are shown as R Output and R Format. Lastly, the IFB status and the IFB Sig-
nal are displayed (E). The IFB signal has a strength meter that depicts the input level of
the IFB. To stop the live transmission, users can press the “Stop” button on the status
panel (G).
45
B A
C
D
E
F
G
Figure 59
Refresh Button
If the video goes black or pixelates heavily and does not recover automatically within 15
seconds, click the Refresh button (F) to reset the video stream and reestablish the con-
nection (Figure 59).
Post-Live Histogram
The Quality button (H) allows users to access the post-live histogram (Figure 59). The
post live histogram allows users to recall a histogram of the entire past transmission and
display it as a Web-based graph to review the overall performance (A) of that transmis-
sion over a certain period (B) (Figure 60). When the Quality button is selected, users will
be directed to a webpage where they can access the post-live histogram.
Users can look at a transmission that took place on a specific date as well as monitor the
entirety of a live transmission (C) (Figure 60). The automatic refresh time can be set to a
desired length (D) and users can search for a specific transmitter by typing in the PID
number of the transmitter (E).
46
C
D E
Figure 60
B
Mode Selection
The currently selected mode displays as a green-lighted tab. The modes that can be cho-
sen are:
 Live: Live mode is the primary interface to be used during a Live transmission.
When this tab is selected, the status of each of the data card network connec-
tions is displayed under the “Monitor” section of the interface and the Bitrate,
Delay, and Operational Mode buttons are displayed.
 Record: Record mode displays the store and forward interface for the preview,
download, and management of TVU Transmitter stored footage and files trans-
ferred via Auto Sync. Files transferred via FTP can also be accessed via this inter-
face.
Operational Mode Selection

Depending on your news gathering environment, you can choose from the following
preset bitrates and latencies (Figure 61):
 Interview: Bitrate 2048, delay 2 seconds.

 Normal: Bitrate 5120 delay 4 seconds.
 Fast Moving: Bitrate 5120, delay 8 seconds.
 SD: Bitrate 2048, delay 4 seconds.
 TapeFeed: Bitrate 10240, delay 10 seconds. This mode is optimized for content
with multiple scene changes.
 User 1 & User 2: These are user-definable presets. To program these, users
simply right click the preset they would like to define. Users can then name the
preset (C), manually set latency (D), or check “Set Current”, which will save the
current latency setting to that preset (E). Press “Apply” to program once finished
(F).
47
C
B
D
Figure 61
Bitrate and Delay Controls

The TVU receiver has a Smart VBR scaling system. This means that the unit will automat-
ically adjust the bitrate to output the best quality picture based on the desire latency. To
effectively take advantage of the smart VBR scaling system, set your desired latency (A)
and then set the maximum bitrate you would like to utilize (B) (Figure 61). When in
“Live” mode, the error rate and picture quality will automatically be adjusted based on
the desired latency and the available bandwidth to produce the highest quality picture.
Datacard Monitor Panel

The check boxes associated with each cards’ status bar enables or disables a datacard
(A) (Figure 62). If unchecked, it will not be used to pass data. If checked on (default), it
will be used. Individual read out panels show the carrier name (when available) of each
active card (B). The slot number of each datacard is indicated in front of the carrier
name (C). To retrieve the IP Address of a datacard, mouse over the name of that data-
card. If no name is automatically provided and is displayed as <name>, you can input
your own name. However, this will reset upon reboot. The color indicators displayed
within the carrier name panel indicates the following status:
 Red: Not connected

 Green: Connected
 Yellow: Dialing/Connecting
 Gray: Disconnected or unplugged
48
Figure 62
B D E F
Connection Mode and Connection Strength Indicator
The connection mode (D) is next to the connection strength, which is indicated with
three status bars (E) (Figure 62). If the bars are all gray, there is no connection. Three
green bars indicate excellent connection strength.
GPS Locator and Tracking

When the transmitter is online, its name will be underlined underneath its thumbnail
image. By clicking on the underlined name of the transmitter, the GPS data for that indi-
vidual transmitter will appear. To locate all online transmitters at once, click “Locate All”
at the top of the thumbnail column.
Figure 63
The location pin will show the name of the TVU transmitter and the accuracy of the lo-
cation. Additionally, a tracked of the path of the transmitter will be displayed to easily
identify recorded content based on location. Simply mouse over a section of the tracked
path and a thumbnail image of the recorded content at that location will appear. To im-
prove the location accuracy, make sure the TVU transmitter is connected to a WiFi card.
49
Figure 64
IFB Indicator
IFB Indicator
The five-color indicators are as follows (Figure 64 and 65):
 Red: IFB function is in use
 Red-Gray: Either the transmitter has gone offline and the IFB will recover when it
is back online, or the transmitter goes live with a different receiver while you
were speaking with the TVU transmitter via the IFB function
 Green: IFB function is connected but not in use
 Green-Gray: Either when the transmitter is live with another receiver or when
the transmitter is using the IFB function to speak with another receiver
 Gray: IFB Function not available for this transmitter
Figure 65
To use the IFB function, click the IFB indicator so that it turns red. The IFB on/off status
is also indicated in the “Status” panel on the left side of the interface. Additionally, if a
TVU transmitter has an IFB function, the IFB is automatically turned on when that trans-
mitter goes live. Once the live transmission is stopped, the IFB function will be turned
off.
50
Dynamic Sorting
To sort all the TVU transmitters alphabetically (B) or dynamically based on their live sta-
tus (C), simply click the sort button (A) above the thumbnail images of the transmitters
on the left side of the receiver interface and choose the desired sorting method (Figure
66).
A
B
C
Figure 66
Configuring TVU One from the Receiver Interface

The modems can be configured on the TVU receiver Interface by taking the following
steps:
1) Right click the histogram of the modem you would like to configure
Figure 67
2) A pop-up window will appear with the dial number, APN, and other necessary in-
formation
Figure 68
3) Hit “Apply” and the modem will be configured
51
Manual Selection of Modem Carrier When Roaming

This function allows users to manually select which carrier a modem will roam on. When
roaming, simply go to the web-based interface for monitoring and controlling the trans-
mitter and select the “Modems” table. To access the web-based monitoring and control
interface, right click the histogram of the modem you would like to configure (Figure
69). See Configuring Modem Cards from the Receiver Interface on pg. 56 for more infor-
mation.
Simply select the desired carrier from the drop-down menu of available carriers (A).
Then click “Scan Carrier” (B) (Figure 69). The roaming modem will automatically gener-
ate all the necessary information for that carrier.
A
B
R
R
e
Figure 69 ec
co
Adding an External IP Source
o
r sources such as
On the left side of the receiver interface, there is a section for external
rd
YouTube (A) (Figure 70). To add an external source to the receiver GUI, d click the “+” on
s
the section header (B). sc
co
A o
n B
R n
t R
e tr e
c ro c
o o
l o
r lp r
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a d
s an s
c Figure 70 n
e c
o el o
n A pop-up screen will appear that will let you add an external source. Select l: the type of n
t external source being added (A), insert the URL of the source and validate :E it (B), and t
r name the source so that is easily recognized on the receiver GUI (C) (Figure Ea 71). Finally, r
o click “Add”. A thumbnail icon of the added source will appear under the a
c “External” sec- o
l tion. ch l
p h
t p
a ti 52 a
n im n
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a l
A
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oeC
rc
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Figure 71
os
nc
Note:
to The information of the external source can be edited by clicking on the round tool
iconrn in the bottom left corner of the thumbnail image.
ot
lr
IP Streaming Output (Optional)
o
Thisp optional feature allows users to take a live source, either SDI or TVU transmission
andal easily output it to a third-party decoder, file storage folder, or website such as
np
YouTube. The live video transmission is encoded into an IP format and can be sent up to
e a
six different remote locations.
ln
:e
If this feature is enabled, users can utilize it by clicking on the “IP Streaming Output” tab
El
at the top of the TVU transceiver interface (A) (Figure 72).
a:
cE
Note:
ha A transmission must be live to use the IP Streaming Output feature to encode the
video
tc into an IP format and output it to a third-party decoder, web streaming service or
fileihfolder.
m t
ei
am
ve
ia
dv
ei
od
se
oo
us
ro
cu
er
ic
se
si
w s
53
is
tw
ci
A B
D
E
Figure 72
Label IP Streaming Output Features and Functions

A IP Streaming Output tab
B Enables a single live transmission from the field to be encoded into an IP format
and distributed to various locations. See Figure 60 for more information.
C Preview of live video source
D Video source information
E Audio source information
Table 19
A
B C D E F G
H
I
J
Figure 73
54
Label IP Streaming Output Features and Functions

A Enables the selected live transmission from the field to be encoded into an IP format
and distributed to any remote location.
B Encoding Bitrate Settings
C Audio Channels
D Port Number
E Audio Format
F Video Stream Format. See below (p. 60) for Video Stream URL formats and examples.
G IP Output URL
H Video Resolution
I Audio Encoding Bitrate
J Encoding Statistics including Variable Bitrate, Video Frames, and Frame Rate.
Table 20
Video Stream URL Format and Examples
File
A local path.
Example: C:\test.ts
RTMP
If there's a stream key provided by CDN, add the key in the URL with a colon, as below.
Exam-
ple: rtmp://1.10378966.fme.ustream.tv/ustreamVideo/10378966:VHgEzINxjh07XTTVt6iI
XKQlY3aTMPEI
M3U8
See the example below for proper URL for the M3U8 format. To play the M3U8 stream
from your mobile device, open the URL with your mobile browser and type in:
http://IP:Port/test.m3u8. IP is the IP address of the receiver, and the port number by
default is 8488. Port number is subject to configuration.
Example: C:\WWW\test.m3u8
UDP
“IP” and “port” belong to the receiving destination.
Example: udp://IP:Port
55
Record / Viewing Mode

Record mode allows you to preview, download, and delete stored footage.
F
R
e
c
o
r
d
s
c
o
n
t
r
o
l
p
a
n
e
l D
:
E
Ea
R
c Figure 74 Record / Viewing Mode Screen
e
h
c t
A B
Recordo i Mode: Controls and Functions C
Pleaser refer
m to Live Mode: Controls and Functions for a complete description and expla-
d
nation. e
s
a
c v Record Mode: Controls and Functions Description
Label
Ao i Download tab - Files monitor panel: The Download tab shows the status, name,
n
d size, and completion percentage of all your downloaded files. Use the four buttons
t
e at the bottom of this panel to manage these files:
r
o  Stop
os  Play
l o  Delete
p  Download
u
a r For more information on downloading files, see AutoSync File Transfer Using Wire-
n c less Hotspot or Automatic Ingestion of USB Memory Stick Content to TVU Transmit-
e e ter.
l
B i FTP tab: It is possible to upload video clips from an FTP to the TVU receiver. The
:
s files uploaded to the FTP in the receiver will be displayed in this tab. Any type of file
E
s can be uploaded to the FTP server and most of the media files can be played back in
a
w the FTP tab and output to SDI. For further instructions, see Uploading Media Con-
c i
tent to the receiver Using the FTP.
ht
t
c
i h 56
m
e
ed
a
Label Record Mode: Controls and Functions Description

C Operations mode tab: This tab displays the current operation mode.
D Records control panel: Each time a video source is switched on and off, the TVU
transmitter automatically creates a new recording on its internal SSD in a FIFO loop.
This recording utilizes a completely different encoder than what is used for the Live
transmission. This ensures that a high quality of version of any content (whether
Live or not Live) is available. See Records Control Panel below for more information.
E Edit bar: Use the start and end time triangular cursors on the green edit bar to se-
lect the footage to download by time.
F Stop buttons (x2): Clicking on either Stop button stops the preview of footage or
the file download.
Table 21
Records Control Panel

The “Records” panel displays the number of recordings for each date on the scroll bar at
the top. The green-circled numbers (A) that appear next to the dates show how many
separate recordings have been captured on that day (Figure 75). Thumbnails of each re-
cording (B) will display below the date bar. Each thumbnail also shows the start time for
the clip. When you highlight a thumbnail, its start and end times appear in the left-hand
column below the “Download All” button.
Use the green edit bar below the thumbnails to mark “in” and “out” (C) on the record-
ings for extraction. Additionally, to see a preview of the video clip at a specific time,
mouse over the desired time to see an image of the video recorded at that time (D).
B A
C
Figure 75
Viewing, Downloading, and Deleting Stored Data

The TVU transmitter records all video it receives into a first in, first out (FIFO) drive. The
last six hours of SD video or 1.5 hours of HD video (configurable) are available for down-
load from the TVU transmitter. After the storage limit is exceeded, the TVU transmitter
records over the older video.
If the TVU transmitter is currently in Live mode, begin by selecting Stop in the upper left
corner. This will stop the live streaming video feed and change the status to Preview.
The system is now ready for managing the stored data. If you need to go back into Live
mode, the stored data that is being exported or downloaded will be paused. The process
of exporting or downloading will resume once Live mode is disabled again.
57
Exporting an entire Video Clip

Take the steps outlined below to export an entire video clip:
1. Click on the arrow (A) to open the File Export and Rename drop-down menu
(Figure 76 & 78).
2. Select the clip (B) to display in the task list (C) (Figure 77)
3. Click on the drop-down menu arrow and select the Export format (D) (Figure 77).
4. Rename the exported file in the Save As field (E).
5. Click Export to start the file export process (F).
6. Monitor the progress of the exported file (G).
Figure 76 Record Mode Controls and Functions Screen

A
C G
D E
F
Figure 77 Figure 78
Take the following steps to select individual frames in a clip to export:
1. Navigate through stored data history by day or hour (A) (Figure 79).
58
2. Slide the start cursor (B) to the start of the time selected (Mark in).
3. Slide the end cursor (C) to the end of the time selected (Mark out).
4. Thumbnails of the in and out points will be generated by the system after a
few moments.
5. Once the in and out points are selected, use the editing buttons (D) to down-
load, play, delete, or stop the process.
6. Select the Export format (E) (Figure 80).
7. Re-name the exported file and click the Export button (F) to start exporting.
8. Select Export (G) to begin the process of preparing the video on the TVU
transmitter for transmission to the receiver.
9. When the file reaches 100%, (H) transfer to the receiver hard drive is com-
plete and ready to be played out.
10. The file can be found under location C:\TVUTransporterR\download\0x_____

where the last section is the unique PID of the TVU transmitter. On a receiver
paired with multiple TVU transmitters there may be up to 10 of these folders.
B C Figure 79 Exporting a clip screen

D
59
E F
G
Figure 80 Exporting a clip screen
AutoSync File Transfer Using Wireless Hotspot

By using the TVU transmitter wireless hotspot feature and a wireless device, you can au-
tomatically send files to the TVU receiver.
1. Make sure the hotspot card is in Slot 9

2. Search for the hotspot on your laptop or smart phone. The SSID will be TVUPACK_XXXX
where X is the last 4 digits of the TVU transmitter PID
3. Connect to the SSID
4. The password is the last 8 digits of the PID of the backpack (Note: All characters are upper-
case)
5. Once the connection is established, obtain the IP address in the Connection Details
6. Open file explorer, select “network” and enter the IP address. Example \\192.168.3.1
7. You should see the following: (Figure 81)
Figure 81
60
8. Drag and drop files to be transferred into the AutoSync folder (Figure 81).
Note: For assistance with other Operating Systems such as Mac OS, please contact TVU Cus-
tomer Support at +1.650.440.4812.
Automatic Ingestion of USB Memory Stick Content to TVU Transmitter

You can wirelessly transmit digital content from the TVU transmitter to the TVU re-
ceiver. To do so, simply place the content on a USB memory stick and then connect the
stick to the spare USB port on the transmitter. TVU transmitter will auto-detect the
memory stick and automatically transfer the contents to its internal SSD hard drive. The
content will then be available for wireless transmission to the TVU receiver. Please note
that the supported disk format is FAT32 only.
Take the following steps to transfer content from a USB memory stick to TVU One:
1. Create a directory named "autosyncimport" in the memory stick.
2. Copy the content you want transferred into the "autosyncimport" directory.
3. Plug the memory stick into any to the spare USB port on the transmitter.
4. Monitor the status of the file upload on the TVU transmitter’s LCD screen. Do
not unplug the USB memory stick during the file upload as this may cause the
system to malfunction.
Local Download of Recorded Content to a USB Memory Stick

By connecting a USB memory stick (FAT32 only) to a TVU transmitter while the video
source is disconnected, the entire video content of the last session will be transferred to
the memory stick in an NLE compatible format.
Additionally, on the web-based monitoring and controls interface, the Recording tab (A)
will lists the recorded sessions on the TVU transmitter SSD that are available for down-
load (Figure 86). For more information on how to access the web-based monitoring and
control interface, follow steps 1 and 2 on Configuring Modem Cards from the Receiver
Interface on pg. 68 and choose the Recording tab (A) (Figure 82) at the top of the
screen.
Users can download any of these sessions to the connected USB memory stick by select-
ing the desired recording(s) followed by pressing “Copy” (B). Users will be warned if not
enough space was available on the memory stick. Additionally, users can preview any
recorded content by selecting a clip and pressing “Play” (C) (Figure 83).
Note: Playback is only available on iOS devices.
61
Figure 82
B
C
Figure 83
Once a file has been selected to download to the USB, a “Copying” message will appear
in the interface while the file is copied and a “Complete” message would appear when
finished.
Note: The TVU transmitter cannot be “live” to use this function.
Deleting Uploaded Stored Content

Take the following steps to delete stored content:
1. On the TVU Receiver screen, select the Record tab (A) (Figure 84).
2. Select the file you would like to delete (B).
3. Click the Delete button (C).
62
A
B
C
Figure 84 Delete stored content screen
Uploading Media Content to the TVU Receiver Using the FTP
Take the following steps to upload media files from an FTP to the TVU receiver:
1. Log in to your usual FTP client
2. Retrieve the IP address of the TVU receiver and plug it into the designated area
on the FTP client
3. Type in the username and password of the TVU receiver on the FTP. The
username is the last four digits of the PID of the receiver while the password is
the last eight digits of the PID of the receiver.
4. Drop the files you would like to upload into the FTP and they will be transferred
to an FTP folder on the Local (C:) disk drive. These files will appear under the
“Downloaded” tab on the TVU receiver Interface.
Quick Launch Icons
Figure 85
Quick launch features are found in the lower left corner of the receiver (Figure 86).
63
Settings: Feature Management and Enable Web Control
Click on will allow selection of Feature Management shown in Figure 86.
Figure 86
Alert: Compose, Inbox and Sent
Click on to compose an Alert, view inbox and view sent alerts.
Figure 87
Management: Verify or Change Password, Create Token and Set Token
Click on verify or change password, create token and set token (Figures 88 to 91).
Figure 88 Figure 89
64
Figure 90 Figure 91
Grid Encoder: One click launches Grid interface
Click once on to launch the Grid interface as shown in Figure 92.
Figure 92
TVU Test Pattern

When a TVU transmission stream is deliberately stopped by the user and goes offline,
the preview screen on the receiver will display a TVU Test Pattern (Figure 93). When
there is an unintentional interruption of the video stream, the preview screen on the
TVU receiver interface will show the last frame for one minute then switch over to the
TVU Test Pattern.
65
Figure 93
Accessing the WebR
The TVU receiver interface can be accessed from anywhere by using a standard
webpage. In order to access the WebR, type in the follow URL: http://[The IP address of
the receiver you would like to access]:8288/webr.
You will be brought to a login page. To login, the username is “tvu” and the password is
the last 8 digits of the PID of the receiver. Please note that all the characters are upper-
case. This WebR has all the same features and functions as the receiver GUI.
Figure 94 WebR interface
66
TVU Social
TVU Social allows broadcasters to post captured still images from a TVU transmitter’s
live video stream directly to social media networks such as Twitter with just the push of
a button. By using the new TVU Anywhere Pro app on an iOS device to connect with the
TVU transmitter via WiFi, field crews can easily capture and send images directly to sup-
ported social media platforms of their choice.
The TVU Anywhere Pro app can be downloaded for free from the App store on your iPh-
one, iPad or iPad Mini. Once the app is downloaded and you have launched the app,
simply tap on the Twitter icon (A) on the TVU Anywhere Pro interface (Figure 90).
Figure 95
You will be directed to a new page where you can easily capture and post images to
Twitter (Figure 95). You will be asked if TVU Anywhere Pro can access your Twitter ac-
count. Select “Allow” in order to enable this feature.
Note: Your iOS device must be connected to the TVU transmitter’s Hotspot to capture of
picture of the live transmission and post directly to Twitter. See steps 1-4 under AutoSync
File Transfer Using Wireless Hotspot on pg. 65 for directions on how to connect your iOS de-
vice to the Hotspot.
67
A E
Figure 96
Label TVU Anywhere Pro - Twitter Support

A Go back to the TVU Anywhere interface
B Tap the TVU logo to grab a snapshot of a TVU Transmitter live video stream. You can
also shake your phone, and a picture will automatically be captured and posted to
your Twitter account. (See note below)
C Compose a Tweet in the message box
D Character count
E Choose a photo from your camera roll to Tweet. Note: You need to allow TVU Any-
where Pro to access your camera roll by selecting “Allow” when prompted to post to
twitter.
Table 22
Note: If you have multiple Twitter accounts logged in on your smart device, it will auto-
matically post the snapshot of the TVU transmitter live video stream to the very first
Twitter account that was added to your phone. When posting a picture from the camera
roll, you will be prompted to choose a Twitter account.
TVU Social Media Manager Service (Optional)

TVU Networks also offers an additional service called the TVU Social Media Manager.
This service allows broadcasters to have access to a cloud based web service that cap-
tures still JPEG images at regular intervals of the incoming live video streams from multi-
ple TVU transmitters in the field. This enables studio operators to select one or more
JPEG images and post them directly to social media with the click of a button. These im-
ages are stored and can be used for future social media posts.
68
TVU Support will provide you with your TVU Social Media Manger account information,
and you can log into the web service here: www.tvupack.com/social
Once logged in, you will see the TVU Social Media Manager interface and your paired
TVU Transmitters (Figure 92). TVU Support will add your TVU transmitters to your TVU
Social Media Manager account. If you would like to add another TVU transmitter to your
account, please contact TVU Support.
C
A
D
E
B
Figure 97
Label TVU Social Media Manager - Twitter Support

A Search for a specific TVU transmitter by typing in its PeerID number
B Each paired TVU transmitter will be displayed with its PeerID number and then the
stream of captured photos. The images are captured every minute while the TVU
transmitter is connected to a camera source. It does not matter if the TVU transmit-
ter is “Live” or on “Standby”.
C Click to log out of the TVU Social Media Manager
D Authorize your Twitter account so that you can post from the TVU Social Media Man-
ager directly to your Twitter feed. Be sure to enable pop-up windows to authorize
your account.
E The username is displayed
Table 23
To pair your Twitter account with the TVU Social Media Manager, click “Authorize”. A
pop- up window will appear that will allow you to authorize the TVU Social Media Man-
ager to post to your Twitter feed (Figure 94). If you are not already logged into your ac-
count on your computer, you will be promoted to log into your account. If you are al-
ready logged into your account on your computer, simply hit “Authorize App”.
69
Figure 98
To Tweet from the TVU Social Media Manager, simply click on the desired picture and
you will be directed to a separate window to compose a Tweet (Figure 99).
Figure 99
Compose a message in the box below the image. The character count is also displayed
under the message box on the right. Once you are ready, click “Tweet” and your image
and text will be posted to your Twitter feed.
Using the IFB Feature

The Interruptible Feedback (IFB) feature allows your news operations center to speak
directly to a TVU transmitter in the ﬁeld without the need for telephone contact. The IFB
option includes a mixer/preamp. The mixer has a USB port for connecting to your re-
ceiver and an XLR port for plugging in a microphone. Setting up this option is as simple
as "plug and play."
70
Receiver
USB TVU
Pack
Mixer/Preamp
Figure 100 IFB Set

Up
On the TVU transmitter, connect a standard set of headphones to the 3.5mm audio jack
on the body of the unit. (Located just to the left of the HDMI connector.)
Using the IS+ Feature

IS+ is an advanced version of TVU Networks’ Inverse StatMux technology. With superior
forward error correction technology, IS+ also has a higher throughput than the standard
Inverse Statmux when under the same conditions. Additionally, with IS+, file transfers
are between 2X and 4X faster than standard Inverse StatMux. This solution enables TVU
transmitter to deliver resilient, HD professional broadcast-quality picture in even the
most challenging wireless environments.
Once IS+ has been installed on a TVU transmitter, a “+” sign will appear next the version
number on the TVU transmitter user interface (Figure 101) and a “IS+” will appear to the
right of the PID when moussing over the thumbnail of a transmitter on the receiver in-
terface (Figure 101).
Figure 101
If you would like to enable IS+, please contact TVU Support:
Phone: +1.650.440.4812
Email: support@tvunetworks.com
Skype: skype.tvupack
71
Using the Time Lock Feature
Time Lock synchronizes multiple TVU live transmissions to allow wireless remote
productions (Figure 102).
Figure 102
Time Lock Configuration
Figure 103
72
Time Lock provides the ability to manage an RPT environment with up to 6

Transmissions added to a single session via Multi-Control Tab.
Click the Time Lock box to enable Time Lock and a single Latency and Bitrate
slider will be configurable that effects all Packs.
Time Lock Unique Setup

• Transmitters and receivers must be running v6.1 or later
• On the receiver side, set normal port forwarding rules
• Additionally, it is necessary to open and forward all UDP traffic for NTP on each
Transceiver (suggest start from port 41123) forwarded to <Transceiver Internal
IP>:123
• Additionally, you will need to add the following to config.xml for each set Trans-
ceiver:
• <NTP>
<ExternalPort>41123</ExternalPort>
<NTP>
If you would like to enable Time Lock, please contact TVU Support:
Contacting TVU Networks

At TVU networks, we value our customers and are committed to ensuring a high level of
satisfaction. Should you ever need assistance with your TVU Transmitter, please contact
us at one of our numbers below:
Technical Support:
Phone: +1.650.440.4812
Billing Questions:
Phone: +1.650.969.6732
Corporate Address:
857 Maude Avenue
Mountain View, CA 94043
73
Product Specifications TVU One Transmitter
Table 24
74
** Specifications are subject to change without notice
5A
Table 25
Appendix A: Troubleshooting Video Quality
Troubleshooting Video Quality Using the Status indicators in Normal and Advanced
Modes
The Status counters offer a visual indication of specific technical aspects of the current live ses-
sion. By interpreting these numbers, it is possible for an operator to troubleshoot and optimize
the quality of a session.
Quality
This is the real time effective bitrate of the transmission. If the system is set to VBR
(variable bit rate) mode, this number will fluctuate between the configured maximum
bitrate and the lowest bitrate the data connections can currently sustain. The maximum
target bitrate is set by either using a preset mode in normal operation, or by using the
bitrate slider in advanced mode.
If the system is set to CBR (constant bitrate) this number will stay constant.
75
Error rate indicators

Error rate 8s. This indicates the percentage of uncorrected errors taken over an 8 sec-
ond average. The aim is for this number to always be at zero during transmission.
Error rate 1s. This indicates the uncorrected error rate over the last second. The aim is
for this number to always be at zero during transmission.
All uncorrected errors can contribute to undesirable video glitches. Any error rate
greater than 0 indicates that the data connection is unable to operate cleanly in the cur-
rent data environment. If attempting to operate in CBR (constant bitrate) mode, try ei-
ther lowering the required bitrate or switching to VBR to allow the system to adapt dy-
namically to conditions. If the system is already in VBR mode, try increasing the delay to
allow the error correction system more time to adapt to the network conditions.
Line quality indicators

Line quality shows the current error correction levels required for error free transmis-
sion at the configured settings.
Line Quality 8s: This is the level of error correction (as an average over the last 8 sec-
onds) required to sustain clean transmission.
Line Quality 1s: This is the current level of error correction the system is using to sustain
a clean transmission.
The TVU transmitter uses multiple methods of error correction to ensure smooth clean
video transmission in very challenging environments. Since the underlying network con-
ditions are always a factor when working over multiple connections simultaneously,
some error correction is always required. As a rule, in difficult environments, the lower
the latency, the more data is required for error correction to sustain a stable video
transmission. This error correction, while highly effective, utilizes some of the limited
bandwidth that is available in most situations. It is desirable where possible to limit the
error correction required as it allows the system bandwidth for extra video quality.
Operational Example 1: TVU transmitter is being used in a poor data service environ-
ment.
In this scenario the receiver is set to Normal VBR mode, but the TVU transmitter is in-
side a building with poor data service. The Quality indicator is seen to fluctuate between
2048 and 1000 as the signal strength and available data service varies. This indicates
that the TVU transmitter is using TVU’s Inverse Statmux to measure the available band-
width and maximize throughput on a continuous basis. If the video quality is fluctuating
two approaches may be used at the receiver to improve the video output consistency
and stability.
76
Suggestions
 Try increasing the delay in 1s increments to allow the TVU transmitter extra time
to compensate for the dips in available bandwidth.
 Try incrementally reducing the maximum bitrate so the fluctuations between
high and low are less noticeable.
Operational Example 2: TVU transmitter is being used in an environment with excellent

data service.
In this scenario the receiver is set to Normal VBR mode and all data cards are perform-
ing well. The Quality indicator stays constant at 2048 and rarely fluctuates. Under these
conditions it is possible that by switching to advanced mode and either increasing the
bitrate (for improved video quality) or lowering the latency (for lower delay) may be
practical. No action is required, but the system may be capable of enhanced perfor-
mance if desired.
Suggestions
 Try increasing the bandwidth in 256k increments until the Quality indicator starts
to become unstable and cannot sustain the new setting.
 Try decreasing the delay in 0.2 second increments until the Quality indicator be-
comes unstable and does not stay consistent at the maximum bitrate.
Operational Example 3: TVU transmitter is being used in an environment with average

data service.
In this scenario the TVU transmitter is being used in an interview talkback situation. The
desire is to minimize latency but the bandwidth available to the system is limited and
the Quality indicator is fluctuating between 750 and 1800. Uncorrected errors are ap-
pearing in the video output.
Suggestions
 Try increasing the delay in 0.5 second increments until the uncorrected errors
stop appearing.
 If delay is the most important factor, try decreasing the maximum bandwidth in
256k increments until the errors cease.
Operational Example 4:
In this scenario the receiver is set to Interview mode, but the transmitter is inside a
building with poor data service. The line quality indicator increases up to approximately
50.00 but the Quality counter is down at 1000 and there are occasional errors. This indi-
cates trouble on the underlying data networks.
Suggestion
 Try increasing the delay in increments of 0.5 seconds to allow the system time to
compensate for poor conditions on the cellular network.
77
Appendix B: TVU Transceiver TR3700
The TVU transceiver is the companion decoder for all TVU transmitters and helps broad-
casters monitor all aspects of a live transmission, including bit-rate and latency. The
TR3700 model is slightly different from other TVU transceivers because it supports dual
digital SDI outputs. This allows for two TVU transmitters to be live simultaneously on
one transceiver. Because of this function, the TR3700 requires some additional set-up.
Normally, users would only attach one SDI cable to the one SDI output on the trans-
ceiver unit (A) (Figure 101). However, this unit has a second SDI output (B) on the back
connections panel as seen in Figure 101. To access the second SDI output, simply plug
an additional SDI cable into that outer connection.
A B
Figure 104
When TVU Support configures your TR3700, two receiver applications will be installed
on the desktop for the user to access the user interface for both outputs (Figure 105).
Figure 105
The TVU receiver GUI 1 will display the output plugged into the middle connection on
the transceiver (A) (Figure 104). The TVU receiver GUI 2 will display the output plugged
into the outer SDI output connection on the transceiver (B) (Figure 104). Both GUIs can
be open at the same time in order monitor and control the transmission of both TVU
transmitters simultaneously (Figure 106).
78
Figure 106
For additional assistance, please contact TVU Support:
Phone: +1.650.440.4812
Appendix C: TVU Receiver TR3750

TR3750 model is slightly different from other TVU transceivers because it allows for two
TVU transmitters to be live simultaneously on one transceiver with two independent SDI
outputs and two separate TVU receiver applications.
Additionally, it has a redundant power supply. Thus, if the one power supply fails (A)
(Figure 108), the other power supply (B) will keep running to keep the TVU transceiver
powered up.
To use the dual power supplies properly, both AC power supplies must be plugged into
both AC power adapters on the back panel of the TR3750 (A) (B) (Figure 108). When one
power supply fails, the TVU transceiver will make a continuous beeping sound to alert
users of the failure.
Because of the dual outputs, the TR3750 requires some additional set-up. Normally, us-
ers would only attach one SDI cable to the one SDI output on the transceiver unit (G)
(Figure 108). However, this unit has a second SDI output (I) on the back connections
panel as seen in Figure 108. To access the second SDI output, simply plug an additional
SDI cable into that outer connection.
79
TVU Transceiver TR3750 Front Panel
Figure 107
Label TVU Transceiver TR3750 Front Panel Faceplate

A Power Button
Table 26
TVU Transceiver TR3750 Back Panel

A B
C D E F G H I
Figure 108 J K L
Label TVU Transceiver TR3750 Back Panel Connections (SDI)

A AC Power adapter
B AC Power adapter
purposes.
E HDMI Display Port
F USB Ports
G SDI Output
H SDI Input
I Secondary SDI Output
J Audio Output
K Not Used
L Reference input: Allows for time sync with the television station’s broadcasting sys-
tem
Table 27
80
When TVU Support configures your TR3750, two receiver applications will be installed
on the desktop for the user to access the user interface for both outputs (Figure 107).
A B
Figure 109
The TVU receiver GUI 1 will display the output plugged into the middle connection on
the transceiver (G) (Figure 108). The TVU receiver GUI 2 will display the output plugged
into the outer SDI output connection on the transceiver (I) (Figure 108). Both GUIs can
be open at the same time to monitor and control the transmission of both TVU trans-
mitters simultaneously (Figure 110).
Figure 110
Phone: +1.650.440.4812
81
Appendix D: TVU Transceiver TX3250

TX3250 model is slightly different from other TVU transceivers because it has a redun-
dant power supply. Thus, if the one power supply fails (A) (Figure 112), the other power
supply (B) will keep running to keep the TVU transceiver powered up.
To use the dual power supplies properly, both AC power supplies must be plugged into
both AC power adapters on the back panel of the TX3250 (A) (B) (Figure 112). When one
power supply fails, the TVU transceiver will make a continuous beeping sound to alert
users of the failure.
A
TVU Transceiver TX3250 Front Panel
Figure 111
Label TVU Transceiver TX3250 Front Panel Faceplate

A Power Button
Table 28
TVU Transceiver TX3250 Back Panel

A B C D E F G H
Figure 112 I J K
Label TVU Transceiver TX3250 Back Panel Connections (SDI)

A AC Power adapter
B AC Power adapter
purposes.
E HDMI Display Port
F USB Ports
G SDI Output
H SDI Input
I Audio Output
J Not Used
K Reference input: Allows time sync with the television station’s broadcasting system
Table 29
82
Appendix E: TVU Transceiver VS3500
VS3500 model has a processor that allows for simultaneously streaming video transmis-
sion while participating in TVU Grid and other transceiver functions. The VS3500 can
handle a larger number of functions (compared to the TX3200) simultaneously. Also the
VS3500 is equipped with four Ethernet ports that can be configured individually.
TVU Transceiver VS3500 Front Panel
A A B
Figure 113
Label TVU Transceiver VS3500 Front Panel Faceplate

A 2 USB
B Power Button
Table 30
TVU Transceiver VS3500 Back Panel

A B C D E F G H I J K
Figure 114
Label TVU Transceiver VS3500 Back Panel Connections (SDI)

A AC Power adapter
B 2 USB3 Ports
C Display Port: Connect the supplied Display Port to VGA adapter for primary display
purposes.
D HDMI Display Port
E 4 GigE Ethernet Port
F Audio Output
G Reference input: Allows for time sync with the television station’s broadcasting sys-
tem.
H SDI Input
I SDI Output
J Secondary SDI Input
K Secondary SDI Output
Table 31
83
Appendix F: Bit Central Integration
TVU Support will assist with the integration. Once TVU Support has integrated Bit Cen-
tral with your TVU equipment, set the receiver with the Bit Central configuration as the
“Default Receiver” for file upload using ConfigT /TVU transmitter Web Interface (see pg.
56). This should only have to be set once.
Figure 115
Using the AutoSync feature (either USB or HotSpot – see pg. 67), or the Clip Download
function, transfer video files from the transmitter to the TVU transceiver. Once files are
received at the transceiver, they will be automatically ingested into the specified Bit
Central server.
Figure 116
84
Files must be completely downloaded before they are ingested into the Bit Central
server.
Phone: +1.650.440.4812
85

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TVU OneTM

Set Up and Operating Guide

TVU Networks Catalog 510006.1.2

857 Maude Avenue, Mountain View, CA 94043

TVU Networks Corporation Trademark Information

Other Trademark Information

TRADEMARK OR REGISTERED TRADEMARK COMPANY

Federal Communications Commission (FCC) Regulation of ENG Mobile Systems

TVU TRANSCEIVER AND RECEIVER COMPONENTS ..............................................................40

TVU Transceiver TX3200 Front Panel with Faceplate ................................................................................................. 40

About This Guide

Important information regarding the supplied AC adapter:

o The supplied AC adapter is designed to be used with an input voltage in

6. Danger of explosion or fire if battery is mistreated

IMPORTANT SAFETY INSTRUCTIONS

Use Only TVU Networks Supplied or Authorized Batteries/Chargers

See the regulation: 49 CFR 175.10(a)(18)

Additional Airline Travel Information

TVU onboard batteries should always be transported as carry-on baggage. It

TVU One Transmitter Components

Figure 1 TVU One Transmitter

Standard Components for the TVU Transmitter include:

Optional Components for the TVU Transmitter include:

TVU Transmitter Operational Indicators

LCD Display and Power Indicator

Transmitter Side Panel Views

Figure 2 Input / Output panel

Label Connection TVU One Transmitter Input / Output Description

Label Connection TVU One Transmitter Input / Output Description

Detaching Internal Battery from Transmitter

Figure 4 Battery latch on encoder

Charging the Internal Battery

Inserting SIM Cards

TVU Transmitter Bag Configuration

The TVU transmitter is designed to be used as a standalone transmitter or in a bag con-

V-type battery, Figure 7

Figure 5 Figure 6 Figure 7

Figure 8 Figure 9 Figure 10

TVU Transmitter LCD Touch Screen

TVU Transmitter Touch Screen Operational Tips

Figure 13 Going live

Present Transmission Modes

Managing the Latency

Figure 18 Getting to Latency

Data Card Monitoring

TVU One Transmitter Unit Information

Turning Off the Transmitter

Transmitter Status Monitoring and Control from the Hotspot Access

TVU Transmitter Status Screen

Figure 21 TVU Transmitter Status Screen

Label TVU Transmitter Status Screen Description

Label TVU Transmitter Ethernet Status Screen Description

Label TVU Transmitter Wi-Fi Status Screen Description

Label TVU Transmitter Hotspot Status Screen Description

Label TVU Transmitter Modem Status Screen Description

Label TVU Transmitter BGAN Status Screen Description

1. Set up the BGAN device to Auto Register Network mode by LaunchPad.

2. Connect the BGAN to the transmitter by Ethernet cable.

Figure 32 Receiver Status screen

Label Record Mode: Controls and Functions Description

Return Video Feed

Label TVU Transmitter Video Feedback Status Screen Description

Label TVU Transmitter Video Feedback Status Screen Description