AMERICAN FAST FOOD

GIANT ENHANCES SPEND

VISIBILITY, STRENGTHENS
SUPPLIER RELATIONSHIPS
WITH GEP SMART
A leading restaurant chain, which has outlets across the United States and annual revenues of around $11 billion,
sought a technology platform that would provide visibility into enterprise-wide spend, consolidate its expansive
network of suppliers and facilitate supplier management.
 2

OBJECTIVES ACHIEVEMENTS RESULTS

Boost spend visibility across Deployed GEP SMART and Cleansed and standardized
all outlets established an approval 95,000 suppliers’ data,
Bring more spend under workflow for supplier reduced duplication and count
management registration to 75,000 suppliers

Cleanse and consolidate its Customized GEP’s taxonomy Delivered over 95% spend
network of 95,000 suppliers to client specifications data accuracy

Enrich supplier database, Enhanced reporting Integrated supplier and spend

especially of key direct capabilities to track responses modules to provide detailed
materials vendors from supplier registration supplier information on
forms cross-suite dashboard
Improve supplier management
to lower risks, avoid Cleansed and normalized Customized supplier
disruptions and maximize supplier database, identified registration process and
value parent-child linkages onboarded over 600 suppliers

Increase cost savings Set up a quarterly refresh Launched annual supplier

cycle for spend data business review scorecard
Conducted supplier training
program

ESTABLISHING BETTER CONTROL

OVER SUPPLIERS AND SPEND
A popular restaurant chain in the United States had a large
number of suppliers – around 95,000 – across the length and
breadth of the country and an overall annual spend of $6.5
billion. The client was especially keen for complete data on its
key direct suppliers, but it had poor visibility into its vast supplier
network and into spend without specialized procurement
software that could efficiently consolidate, centralize and
manage supplier data and track spend. It did not have a spend
analysis tool and to gain insight, it had to pull data from multiple
ERPs, Armada, Oracle and Check Writer.

The company wanted a procurement platform that would

streamline its supplier management process so as to gain
tighter control, drive more value and enhance cost savings.

AMERICAN FAST FOOD GIANT ENHANCES SPEND VISIBILITY, STRENGTHENS SUPPLIER RELATIONSHIPS WITH GEP SMART
 3

BUILDING AN INTEGRATED
SUPPLIER REPOSITORY
The restaurant chain selected GEP SMART, an AI-powered, cloud-native procurement platform that was ideal for
gaining visibility over spend and integrating its supplier database to make it a one-stop repository for
supplier management.

GEP SMART aggregated and enriched spend data — the team collated data from the client’s distributors, support
centers and restaurant outlets to provide visibility of enterprisewide spend. GEP’s spend data taxonomy was
customized based on client specifications and a quarterly refresh cycle was enabled.

GEP then initiated supplier normalization, cleansed and standardized 95,000 suppliers’ data, established
parent-child linkages, removed duplication and reduced the count to 75,000 suppliers — this was later whittled
down by another 10%. The activity improved visibility into and accuracy of supplier spend.

To onboard suppliers on the platform, GEP’s experts established an approval workflow for supplier registration and
enhanced reporting so the client’s procurement team could track responses from registration forms. Additionally, a
supplier enablement campaign was initiated to onboard suppliers.

COMPLETE VISIBILITY, EFFICIENT

SUPPLIER MANAGEMENT WITH GEP SMART
Supplier normalization, consolidation, an established registration and approval process, all on one platform — this
hugely improved the client’s supplier management capabilities.

The integrated dashboard with data from both the supplier and spend modules, which had been configured
specifically for the client, was a user-friendly tool that provided relevant information at one glance. An annual
supplier business review scorecard was launched, making evaluations easier and more accurate.

After deployment, more than 600 suppliers were onboarded to GEP SMART’s supplier module. Onboarding,
tracking and monitoring suppliers became faster, more efficient processes, and the client gained better visibility of
supplier spend.

The spend analysis module improved the quality and visibility of the client’s spend data, delivering over 95% spend
data accuracy. There has been 50% improvement in the quarterly refresh turnaround time — from the earlier 10-12
days, now it is 5 days per refresh.

Overall, GEP SMART has helped the client gain greater control over its suppliers and spend, which in turn has
improved compliance, offered greater insights into vendor capabilities, mitigated risks and enhanced overall
operational efficiency.

AMERICAN FAST FOOD GIANT ENHANCES SPEND VISIBILITY, STRENGTHENS SUPPLIER RELATIONSHIPS WITH GEP SMART
GEP helps global enterprises operate more efficiently and effectively, gain competitive advantage, boost profitability,
and maximize business and shareholder value.

Fresh thinking, innovative products, unrivaled domain and subject expertise, and smart, passionate people — this is
how GEP creates and delivers unified supply chain solutions of unprecedented scale, power and effectiveness.

Named a leader in two Gartner Magic Quadrants, Winner for Best Software and Best P2P Provider at the World
Procurement Awards, Best Consultancy at CIPS Supply Management Awards, GEP is frequently honored as an
innovator and leader in cloud-based digital business platforms by Gartner, Forrester, IDC, Procurement Leaders,
Spend Matters and CPO Rising.

GEP is also ranked leader in managed services by Everest Group, NelsonHall, IDC, ISG, HfS and IAOP. In addition, the
primary research firm in the management consulting sector, ALM Intelligence, ranks GEP leader in procurement
strategy and supply chain consulting.

With 21 offices and operations centers in Europe, Asia and the Americas, Clark, New Jersey-based GEP helps
enterprises worldwide realize their strategic, operational and financial objectives. To learn more about our
comprehensive range of software and services, please visit www.gep.com.

GEP SMART is an AI-powered, cloud-native GEP NEXXE is a unified and comprehensive supply
TM TM

software for direct and indirect procurement that
offers comprehensive source-to-pay functionality in
one user-friendly platform, inclusive of spend
analysis, sourcing, contract management, supplier
management, procure-to-pay, savings project
management and savings tracking, invoicing and
other related functionalities.
chain platform that provides end-to-end planning,
visibility, execution and collaboration capabilities for
today’s complex, global supply chains.
Built on a foundation of big data, artificial intelligence
TM
and machine learning, GEP NEXXE is next-generation
software that helps enterprises make supply chain a
competitive advantage.

100 Walnut Avenue, Clark, NJ 07066 | P 732.382.6565 | info@gep.com | www.gep.com

Clark, NJ | Houston | Chicago | Toronto | Mexico City | San Jose, Costa Rica | São Paulo | Dublin | London Amsterdam |
Frankfurt | Prague | Pretoria | Mumbai | Hyderabad | Kuala Lumpur | Singapore | Shanghai | Sydney

Copyright © 2020 GEP. All rights reserved.