CURRICULUM-VITAE

SOUMITA LAHIRI

Address: 36, DR K.D. Mukherjee Road Behala,

Kolkata-700060
Contact: 7908769174
soumitakol2018@gmail.com

Objective
To make use of my interpersonal skills to achieve goals of a company that focuses on customer
satisfaction and customer experience to secure a responsible career opportunity to fully utilize
my training and skills, while making a significant.

Strengths
 Quick learner having a good ability to adopt to situations.
 High Inter Personal Skills.
 Highly career-oriented and ambitious.
 Go getter Personality

Work Experience
Company- GLOBSYN BUSINESS SCHOOL AT AI WORKSPACE, KOLKATA
Duration-July’2020-September’2020
Job- Quality Analyst
Department- Operations
Working on Artificial Intelligence Machine Learning and Cloud Computing more
specifically on the Text Tract Project, this is based on Data Annotation and Data
Processing.
Responsible for implementing effective quality assurance processes and practices.
Managed weekly meetings with the QA team to obtain status, gather innovative ideas
for continuous process improvements and delegate workload.
Created test plans outlining the scope, approach, schedule, resources, and deliverables.
Coordinated the maintenance of multiple test environments to support parallel test
efforts.
 Need to analyses and recommend test procedure improvements and ability to interpret
complex data and related procedures on a variety of levels.
Conducted claim reviews for new system configuration changes in a timely and
accurate manner.
Addressed issues and complaints for a variety of departments and customers.
Tracked action items, product and data defects, and risk factor.

Company- GSB RESEARCH & CONSULTING (OPC) Pvt. Ltd., KOLKATA

Duration- April’2019 to April’2020
Job- Executive Client Service
Department- Operations &Administration
Handling day to day work in a right synchronization
Documentation of client's filing in excel
CRM expertise
Vendor management and maintaining their data sheets respectively
Up keeping legal paper works
Holding the admin role of organization
Managed the assets and inventory sectors of the organization
Ability to keep the track of couple number of data sheets properly in a synchronized
aspects
Consultant Hiring

Company- DTC PROJECTS PRIVATE LIMITED, KOLKATA

Duration- May’2018 to December’2018
Job- Process Coordinator
Department- Operations
Maintaining day to day Google sheets and coordinating with different departments like
engineering, site supervisors etc.
Built, supervised and mentored teams and leaders in receiving and inbound operations
Created efficient work schedules for each team member to maintain deadlines and
keep shifts properly staffed.
Maintaining all clients file in proper manner
Client coordination and day to day report preparation were also included in my daily
track.

Professional Attainment
 Awarded “Enjoys work with discipline” from GSB Research & Consulting
  Got promoted to “Head Vendor” in January’ 2020

Academic Qualifications
 W.B.B.S.E.-2009
 W.B.B.H.S.E-2012
 Graduation (Zoology Hons.)- 2015
 Post-Graduation (Zoology)- 2018

Computer Skills
 Advanced Excel
 DBMS
 Microsoft Office
 Skilled in Google Sheets operations
 Vendor management
 Operation and administration management

Personal Data
Date of Birth: 12-02-1993
Languages Known: English, Hindi and Bengali.
Hobbies: Cooking, explore new things Etc.

Declaration:
I hereby declare that the above information is correct to the best of my knowledge and belief.