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Improve and expand the self-service segment with smart virtual assistants that speak human
over the world. We do this so that customer service teams could harness the power of machine 2
learning to solve their day-to-day tasks and improve their routines.
Smart AI chatbots
Automate repetitive customer service conversations with smart visual chatbot builder, and improve
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Live chat CRM
Handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the
Conversational intelligence
Find the right words for every customer, grow sales and increase CSAT with conversational AI.
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Hey, would you like to talk to your future
customers now?
Once handled by a live chat agent a couple of times, any conversation can be automated easily and
performed by a skill in the virtual assistant from now on. Customer’s sentiment is constantly tracked
to prevent errors and call live chat agents if anything goes wrong.
Use 50+ conversation building blocks to connect your business frameworks, Google Sheets and
Calendars, WooCommerce or Shopify stores and multiple other integrations, with zero coding skills
required.
Every communication channel is handled in a single interface, both for live chat and for automation with virtual
assistants. Customers are matched across channels automatically and you can pick the conversation where it's
Cut labor costs and reduce workload for your human teams by automating routine conversations with customers.
Turn your support agents from typing monkeys into data analysts, and share the knowledge of best performing
2
Save on software costs
Instead of purchasing three stand-alone products (chatbot platform, live chat solution and conversational
analytics tool), ActiveChat does it all, while also reducing costs for system integration, on-boarding and sta
training.
Track sentiment of your customers and step in immediately when things go wrong. No need to rely on NPS and
ratings anymore (although they are available, together with funnel analytics and customer scoring).
Start providing better customer service
today
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