ILIGAN MEDICAL CENTER COLLEGE

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

VISION

A leading private non-sectarian professional institution producing holistic, productive and

globally competent graduates in various medical-related fields and other disciplines.

MISSION

To nurture academic excellence attuned to global quality standard through

a.) Production of intensive instruction utilizing advanced technology facilitated by highly

qualified faculty implementing a well-crafted curriculum to develop high-level careers
b.) Production of quality researches among faculty, staff and students to generate knowledge
and technology relevant to industry and the socio-economic needs of the country
c.) Implementation of relevant and collaborative social orientation and community extension
program for knowledge and technology transfer.

PROGRAM EDUCATIONAL OBJECTIVES MISSION

a b c
Five years after graduation, the graduates of BS Tourism   
shall have:
1. Entailed themselves on projects/ tasks in the field of
CHRMT for the advancement of the profession
significant to the society.
2. Performed work responsibility guided by the   
institution’s mission values.
3. Established ability to unravel multifaceted problems   
with high ethical standards, singly or in teams

4. Engaged in career advancement that defines their   

future clear opportunities and career path for
professional development

COURSE SYLLABUS

1. Course Code : HPC 3

2. Course Title : Applied Business Tools and Technologies w/ Lab
3. Pre-requisite : None
4. Co-requisite : None
5. Credit : 4 Units
6. Course Description : This course describes the skills, knowledge and performance
outcomes required to understand and operate relevant IT system that are used in the Hotel
and Restaurant Industry. Topics covered include folio systems for the front office; POS
system for F&B operations as well as other computer and online system for various
departments such as reservations, finance housekeeping, marketing and the public
relations unit.
 7. Student Outcomes and Relationship to Program Educational Objectives
PROGRAM EDUCATIONAL
STUDENT OUTCOMES OBJECTIVES
1 2 3 4
(a) Manifest Adequate knowledge of tourism and    
hospitality industry both in local or
international context
(b) Perform skills and competencies relevant to the    
tourism and hospitality industry both on local or
international context
(c) Exemplify awareness of cultural ,social and    
environmental technological and economic
impacts of tourism
(d) Demonstrate effective interpersonal and    
communication skills and high degree of
service orientation
(e) Exhibit positive attitude and proper ethics in the    
multicultural workplace
(f) Demonstrate creative and innovative thinking in    
problem solving by formulating sound
decisions
(g) Uphold the learned human values pursue    
commitment in the preservation and
conservation of environment for the
improvement of the quality of life

8. Course Outcomes (Cos) and Relationship to Student Outcomes

COURSE OUTCOMES STUDENT OUTCOMES*

The student should be able to: a b c d e f g

1. Identify and access the use of I R R
business tools

2. To evaluate the effectiveness of I D D R

business tools in tourism and
hospitality management and to
introduce folio plus and how it
operates.
3. Demonstrate the procedure of I R R R D R
folio plus.

*level: I-Introduced R- Reinforced D-Demonstrated

 9. Course Coverage Examination
5 Prelim Exam

8-9 Global Distribution Lecture-

System Discussion
Written Quiz
Video
Presentation Presentation
10 Business tools in Lecture- Assignment
6 tourism and Discussion
Hospitality Industry Analysis of a CO2
Video case study
Presentation
7 11 Long Quiz 2
10 12 Midterm Exam Examination
11 13 Introduction to Folio Lecture- Presentation
Plus Discussion
Guest Registration
12 Folio Plus Arrival Lecture- Assignment
14-15 Guest Cycle Discussion
Night Audit
Handling Rooms Lecture-
reservations and Discussion Written Quiz
front desk
Laboratory
Exercises
13 16 Long Quiz 3
17 Semi-Final Examination CO3
14 Exam

18-19 Front Office Laboratory Laboratory

Operation using Exercise Exercises
Folio Plus
Lecture-
20-21 Guest Cycle Discussion
15-16 Operations Laboratory
Laboratory Exercises
Exercise
CO1
Final Examination (Written, 40%) CO2
CO3
COURSE EVALUATION
Student performance will be rated based on the following:

Minimum
Average for
Assessment Tasks Weight (%) Satisfactory
Performance
(75%)
10% Attendance 10 7.5
15% Quizzes 15 11.25
15% Long quiz 15 11.25
10% Report/s 10 7.5
10% Assignment 10 7.5
40% Exam 40 30
PRELIM 100 75
MIDTERM 100 75
SEMI-FINAL 100 75
FINAL 100 75
TOTAL 100 75.0

The final grades will correspond to the weighted average scores shown below

Final Average Final Grade

95 - 100 1.0
94 1.1
93 1.2
92 1.3
91 1.4
90 1.5
89 1.6
88 1.7
87 1.8
86 1.9
85 2.0
84 2.1
83 2.2
82 2.3
81 2.4
80 2.5
79 2.6
78 2.7
77 2.8
76 2.9
75 3.0
72 - 74 3.2
69 – 71 3.5
66 - 68 3.7
65 below 5.0
OTHER COURSE POLICIES

Attendance

The policy on punctuality and attendance stipulated in the IMCC Student Handbook
(sec.11 Attendance [absences and tardiness p. 37) are the following

1. A limited number of valid absences are permitted, and are not to exceed the following:
a. for a 3 unit course…. Only 10 valid absences/ semester
b. for a 2-unit course… only 7 valid absences/semester
c. for a 1-unit course…only 3 valid absences/semester
As agreed in the council meeting, students who exceed the maximum number of allowable
absences should be dropped and reported to the Registrar. However, as discussed in the Revised
College Student Handbook (SY 2017-2018), every HRM/T is encouraged to be present and
punctual at all times. As a consequence for every absence without valid reason i.e.
hospitalization; death in the family) an extension of 8-hours duty or day of absence be included
on top of the required PRAC Hour requires (780 hrs.). Punctuality is a must in all students. Be
on time on ahead of time at all times.
2. The college will recognized the IMCC Student handbook Policy on tardiness. More than 15
minutes, the student is considered absent but allowed to attend the class subject to exist rules and
guidelines an observe 8 hours duty extension on PRAC Hours. For every minute late half-day
duty on number hour extension).

3. Tardiness for three times shall be considered as one absence.

4. Normally, absences are not excused. However, any consideration on special cases shall be
decided by the teacher in consultation with the Dean of the College.

5. Class hours lost by late registration is considered absences.

* Missed class: Due to some unforeseen circumstances that arise from time-to-time you may
miss a class. It is the student’s responsibility to find out what has been tackled in the class
sessions from other students and/ or the instructor.

QUIZZES

1. Expect for short quiz given in every meeting of the class after discussion. There will be no
make-up for such quizzes – absence means a grade of “0” for that quiz.

POLICY ON WRITTEN REPORTS, ASSIGNMENTS, ETC.

1. All submitted work must be passed on the beginning of class time on the due date. The
following format is required to follow: 1” margin (top, bottom, left and right), times new roman
12 point font, stapled in the upper left-hand corner and include page numbering. Failure to
comply with these general guidelines is deducted on your points. Deduction of points also for
grammatical, spelling and typographical errors.
* In addition, a 10-points penalty will be deducted on your score for each additional day
late of submission.
* Do not drop-off late assignments at the instructor’s office.
* Late assignments will only be accepted from students who have legitimate excuses

MAJOR EXAMINATIONS

The policies on examination stipulated in the IMCC Student Handbook (sec.1 examination pp.
38) are the following:

a. There shall be (4) four term examinations every semester, prelim, midterm, semi-final
and final examinations which are stipulated in the institutional calendar.
b. IMCC adheres to the NO PERMIT, NO EXAM POLICY. In case on non-payment,
student must ask approval of written promissory note from the college treasure or
comptroller ahead of time. FAILURE TO PRESENT AN APPROVED PROMISORY
NOTE, NO EXAM.
c. Examination papers shall be distributed to the students inside the examination.
d. No student is allowed to leave the room except to the comfort room.
e. Any form of cheating is never tolerated. Students who violates will receive a grade of 5.0
(failed) for that particular examination. In addition, a student found cheating will be
given a 5 day extension of their practicum hour.
 f. The teacher shall confiscate the examination paper of any student who is caught cheating
and use it as evidence in the student’s disciplinary case as provided in this student
handbook.
g. A special examination shall be given only to a student who has secured approval from the
College Dean, Dean for Academic Affairs and has been given a permit by the Business
Office for the payment of P200 per subject.
h. A special examination is given to a student who misses any of the four major
examinations, as long as it has not lapsed for two (2) weeks after the scheduled
examination.
1. A special examination shall be given only to a student who misses a scheduled major
examination
LANGUAGE OF INSTRUCTION
English is being used as the medium of instruction in the class. All teaching, exercise and
practical material are provided in English
HONOR, DRESS AND GROOMING CODES: Standard/ Prescribed uniform in
college. In the revised College Student Handbook, for every incomplete uniform, the
student will be given an 8-hour extension as the required PRAC. Hours.

(This course meets twice a week for 1 hour and 30 minutes in each day. You are expected to
attend the class, participate in discussions; come to class prepared and must not be late. If you
are experiencing problems with the course, its content, or the teaching style, you are strongly
encouraged to raise your concerns immediately with the instructor. Turned-off your mobile
phones during class hours (informed your instructor if you have special circumstances
regarding the need of use during class. No cheating, tampering records in class. Any student
caught cheating; dishonesty acts in class will be given a three-day (8 hours rule/ extension on
the required PRAC day/hour. Everyone is expected to behave properly inside the classroom. All
other appropriate behavior as indicated in the IMCC Student Handbook and College Handbook
shall be accordingly abided.)

Consultation Schedule

Faculty Member: Jessa Mae P. Capangpangan

Email address: jessacapangpangan@gmail.com
Consultation Hours:
Time and Venue: CHTM Faculty office

Course Title Updated for SY Prepared by: Reviewed by: Approved by:
1st Semester 2019-2020 Jessa Mae Keena O. Lagtapon, RN,MM Florami A. Dadole, Ed.D
Applied Business Capangpangan Dean, CHTM Dean of Academic Affairs
Tools and Faculty, CHTM
Technologies