Beruflich Dokumente
Kultur Dokumente
com
The Tools You Need to Achieve and Maintain ISO 9001
877-942-6572
ISO 9001
Executive Overview
What it is, and how to achieve it.
Executive Overview
► Who is ISO?
► What is a QMS?
► What are ISO 9000 and 9001?
► What are the Benefits of ISO 9001?
► What Does ISO 9001 Require You to Do?
► How Do We Implement ISO 9001?
► What are the Costs of Registration?
► How Long Does it Take to Implement?
► How do we begin?
In the following slides, the ISO 9001:2008 Standard is paraphrased for instructional purposes.
Please Refer to the standard for the actual text.
Copyright ©2010 The 9000 Store
the9000store.com
The Tools You Need to Achieve and Maintain ISO 9001
877-942-6572
Who is ISO?
♦ The International Organization for Standardization gathers
industry professionals from 158 member countries to
develop and improve standards.
♦ It is a 3 year certification
► Year 1 – Registration Audit
► Years 2 & 3 – Surveillance Audits
► (in addition to your internal audits performed constantly)
What is a QMS?
(Quality Management System)
ISO 9001:
► Objective: customer satisfaction
► Is industry generic (anyone can use)
► Can be used by both manufacturing and service industries.
► Only tells you WHAT to do, not HOW to do it
► Is NOT a product standard – it contains no product
requirements.
► Fundamentals of Auditing
♦ Establish Quality Policy & Objectives and a work environment necessary to meet
these requirements.
♦ Measure and analyze the effectiveness of each process in meeting goals and
customer requirements. (Audits)
♦ Management Responsibility
► Commitment, Customer focus, Policy, Planning, Responsibility,
Authority & Communication, Review
♦ Resource Management
► Human Resources, Infrastructure, Work Environment
♦ Product Realization
► Customer Requirements, Design, Purchasing, Operations,
Calibration
♦ Create QMS
► From a few days to several months
The 9000 Store provides several free ISO 9001 project timelines.
♦ Registration Audit - 2 days
► Follow up to fix non-conformances
Costs of Registration
(Costs vary depending on size and complexity of organization)
♦ Creating QMS
► Use templates to save time
► Consultant: $5,000-$50,000
♦ The 9000 Store provides Free Support for the length of your project
► Call 877-942-6572
► Email questions for your entire project
► Online Resources