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The world is always changing and always has, but recently there was an outbreak
of Covid-19 in China and this has spread across the world. This recent change has
disrupted our society and how we interact with others. In the article “7 Predictions For
How Covid-19 Will Change Retail In The Future” written by Michelle Evans, He talked
about how the behavioral patterns of society and the transactions between consumers
This article has seven predictions for what can change while people are in
lockdown. In the first two predictions, they talk about how countries may need to
diversify their supply chains, and how big e-commerce or online shopping will play a
larger roll in the shopping experience. The next 3 predictions are how contactless pay,
store pick up, and selling of used items will change. In the final 2 predictions, they show
how big online companies like amazon will just get bigger, and how technology will be
The audience of this article is people who are either in the retail market or are
just interested in it. The audience would know about the Covid-19 outbreak and may
have some relevant experiences with Covid-19. The people reading this article may think
that lots of businesses will shut down or go bankrupt, they also may think about what
companies will grow during this time. The purpose of this article was to give people a
The author would like his audience to think about how Covid-19 will help certain
companies and what other companies may fail. Personally, it also got me thinking of
other fields of work and how it may affect them. The context behind this article explains
that China had a Covid-19 outbreak and it t has spread across the world and caused
Besides affecting many companies it also affects all people. People may
experience this article differently because of either their outlook on the matter or
information. The reason being is at the end of this article she talks about herself and
what she does for her job. This is what she says “As Senior Head of Digital consumer at
actionable insights and in-depth analyses into how technological advances are reshaping
commerce.” This excerpt shows that she has a very well-placed knowledge base within
this article. Another reason why she is very credible is that she has first-hand knowledge
of these topics and is able to show this by using some of her company’s statistics. In this
article she not only uses her credibility but also lots of factual evidence in the form of
statistics from the company she works for . This was able to better show why she is
making these predictions. One problem that I did find within this article was the lack of
emotion. For example for me it almost felt like a report while reading this article, and
this kinda made it boring to read. But, her writing style I think made up for that, and for
2 reasons. Personally, I really like statistical evidence because it makes things much
more interesting to think about and easier to understand. Secondly, she was able to
understand why they were predicting something would happen. For example one of
their predictions was “ big gets bigger”, this was talking about how online companies
like Amazon or Alibaba will only get bigger. The statistic they used for example, was
“Amazon, who hired 175,000 new employees as consumer spending on Amazon jumped
35%, according to Facteus.”, this just shows the immense growth of e-commerce and
how big companies will only get bigger during this time.
In conclusion, I think that Michelle Evans did a very great job at writing this
article. First, she is a very credible source of information because she is the senior head
of the digital consumer within Euromonitor International. This also helps with the
wonderful statistical information within this article. Because of this evidence, it would
help a lot of readers to better understand why the author was making these predictions.
Last, the author was able to make this article flow wel which in turn would help readers