Beruflich Dokumente
Kultur Dokumente
Table of Contents
Table of Contents.............................................................................................................................1
Assessments.....................................................................................................................................2
Assessment 1A...................................................................................................................................2
Assessment 1B...................................................................................................................................4
Assessment 1C...................................................................................................................................5
Assessment 2A...................................................................................................................................6
Assessment 2B...................................................................................................................................7
Assessment 2C...................................................................................................................................8
Assessment 2D..................................................................................................................................9
Assessment 2E.................................................................................................................................10
Assessment 3A.................................................................................................................................11
Assessment 3B.................................................................................................................................12
Assessment 3C.................................................................................................................................13
Assessment 3D................................................................................................................................14
Assessment 3E.................................................................................................................................15
Assessment 3F.................................................................................................................................16
Skills and Knowledge Assessment..................................................................................................17
Major Assessment..........................................................................................................................19
Assessments
Assessment 1A
Estimated 25 Minutes
Time
Objective To provide you with an opportunity to use safe work practices to ensure
ergonomic, work organisation, energy and resource conservation requirements
are met.
Assessment Question 1: What are three types of injuries that can be sustained from working
at a computer for long periods of time?
There are many injuries you can sustain from working at a computer,
including:
Repetitive strain injury
Eye strain and discomfort
Back problems
example:
Rather than directly below overhead lights, position computer between
rows of lights
Have blinds up at any windows to control light when necessary
Tilt monitor downward to reduce any reflection
2. Noise minimisation
Ear plugs
Headphones
Soft music
A quiet fan
3. Posture
Key tips for maintaining good posture when sitting at your computer
include:
Keep elbows close to waist
Keep neck and shoulders relaxed
Keep forearms, wrists and hands parallel to the floor
Keep your mouse close
4. Screen position
The optimum position for your computer screen is to have the top of the
screen level with or slightly below eye level. If your desk is not adjustable,
consider using a shelf or book to raise the screen. To minimise the risk of
radiation exposure and eye strain, keep the screen at least 50 centimetres
away from the face.
Question 4: Highlight three areas of energy and resource conservation that are
important in a work environment. (Write at least two sentences for each).
In the workplace, it is essential to use energy and resource conservation
techniques. Not only does it keep your (or your organisation’s) bills down,
it helps to protect non-renewable resources. From simply turning off the
lights to recycling every scrap of paper, conserving energy and resources is
a must.
tips for conserving the energy used by your electrical equipment include:
Switch them off when you are not using them, even if it’s just a break
Turn the brightness of your screen down
Don’t leave your equipment on standby mode
Use efficiency rated equipment
Assessment 1B
Estimated 20 Minutes
Time
Objective To provide you with an opportunity to identify document purpose, audience
and presentation requirements, and clarify with relevant personnel as required.
Assessment Question 1: Why should you identify the type of document that you are creating?
The purpose refers to what the document sets out to achieve, and the
audience refers to the reader. Consideration of the reader and their concerns
is vital. While it is important that your supervisor is happy with your work,
the main job of presenting written information and ideas is to do with
communication. The central focus of communication must be on the person
who will receive it. Usually you want the person reading the document to do
something afterwards
Question 2: In your own words, write at least two sentences about what role the
purpose of a document plays.
Once you know which document you are required to produce, you can
determine the tone of the language that you should use. For example, should
the document be formal or informal? This will depend on the nature of the
document and the audience that it is intended for.
They are more complicated to print as each page has its own properties such
as margins, headings and images. They are usually produced with the
intention that people will keep them and refer to them when necessary.
Usually, only the people that are interested in the specific topic of the
brochure will pick one up. For example, only an expectant parent would
pick up a brochure covering pregnancy from the rack in their doctor’s
surgery
- Press release
A press release is a written communication often composed by marketing
staff. Its purpose is to announce something of value in the media.
They are created carefully to avoid any errors; these errors can be damaging
and legally costly. Microsoft Word is usually the choice of program to
create a press release and will be reviewed by the relevant people before
being released.
Question 4: What role does the audience play when writing a document?
The audience will define type of the information to read and understand
because it has been clearly laid out and the message is delivered, there is
more chance that the action will be taken and the task completed. Therefore,
Assessment 1C
Estimated 20 Minutes
Time
Objective To provide you with an opportunity to identify organisational and task
requirements for text-based business documents to ensure consistency of style
and image, and, to select the most appropriate word processing application to
produce the document in accordance with available resources and
organizational policies.
Assessment Question 1: Describe four examples of the organisational and task requirements
for text-based business documents for an organisation. (Write at least two
sentences per answer).
Company logo
A company logo is a symbol that is used by organisations to create and
promote recognition. It acts as a visual representation of everything that an
organisation stands for.
Question 2: In your own words describe two reasons why a good company logo is
important? (Write at least two sentences)
Logos are a point of identification; they're the symbol that customers
use to recognize your brand. Because a good logo is a visual,
aesthetically pleasing element, it triggers positive recall about your
One good example is Coca Cola Company, as all the materials, printed or
online for the company accomplish the company identification as soon as
we look at them.
Question 4: Write a sentence each as to why you would use the following four
programs.
Word
Microsoft Word is primarily used for writing documents it is used for
writing letters, instruction manuals, note taking, thesis and books.
Excel
Microsoft Excel has the basic features of all spreadsheets,using a grid of
cells arranged in numbered rows and letter-named columns to organize data
manipulations like arithmetic operations.
PowerPoint
Microsoft PowerPoint is a presentation program used to create slideshows
composed of text, graphics, and other objects, which can be displayed on-
screen and shown by the presenter or printed out on transparencies or slides.
Publisher
Microsoft Publisher is a desktop publishing app for Windows mostly used
for designing brochures, labels, calendars, greeting cards, business cards,
newsletters, web site, and postcards
Assessment 2A
Estimated 30 Minutes
Time
Objective To provide you with an opportunity to design document structure and layout to
suit purpose, audience and information requirements of task.
Question 2: Choose one aspect from the list above and describe it in detail. (Write
at least three sentences).
The use of underlining, italics and bold type will depend on the document
itself. Typically:
Underlining can be used to gain attention and clarify
Italics can be used to emphasise certain words
Bold can be used to identify particular elements
All three elements can be helpful in headings and subheadings
Question 3: What are the six elements that make up a standard report? (Write a
sentence for each)
Justification
How should the text in your document be justified? Left, or right? Left
justification is easier to read
Spacing
The spacing of your document is an important element when thinking of the
readability and appearance of your document.
Language
The language you should use in a document will depend on the type of
document and the task requirements.
Tables
There are many different layouts and styles; the one you choose will depend
on the type of business document you are developing.
Question 4: For the example document below outline how it meets each aspect
of the WHIP principle. (Write at least two sentences for each element of WHIP).
W - top, bottom and side margins are generous; there is space left around
images rather than too many hard-line borders;
H - Headings announce the piece of information and help keep the reader on
track.
I - Readers always want to get to the point of a message as quickly as
possible and images such as graphs, charts, pictures, diagrams and
photographs can aid the message and provide clarity.
P – The text presented do not use more than two types of font in one document and
ensures all the text is readable
webrazzi.com
Assessment 2B
Estimated 30 Minutes
Time
Objective To provide you with an opportunity to design document to enhance readability
and appearance, and to meet organisational and task requirements for style and
layout.
Assessment Question 1: Outline five elements of design that you can use to enhance the
readability and appearance of a document. (Write at least a sentence for each).
Title page
For any document that is in a report style or format and contains multiple
pages, a title page will usually be added.
Executive summary
Contents table
A contents table will usually be included in certain document templates; if
not, you can add one.
Introduction
Your document may require an introduction to provide an explanation for
why it was designed and produced.
Body text
The main section of a document will be the information that is relevant and
needs to be included. To ensure that the document can be read with ease,
consider using sections, titles, headings and subheadings. Labelling things
numerically or alphabetically can also be helpful.
Title page
Would add and subtitle to the main theme
Executive summary
It would be not necessary for a one page document
Contents table
The graphics could be presented in tables to make it easy to find
Introduction
A smaller introduction could present the content before all the reading
Body text
Could be built apart from the main image to become more easy to read
Assessment 2C
Estimated 25 Minutes
Time
Objective To provide you with an opportunity to use functions to ensure consistency of
design and layout, adhering to organizational and task requirements.
Assessment Question 1: What are style sheets?
To ensure consistency of design and layout, you may need to use style
sheets and automatic functions. The specific style sheets and automatic
functions that you may be required to use may depend on your
organisational style requirements. It is a good idea to develop a checklist
to assess your documents against.
Question 2: List four features that can be specified within a style sheet.
Balance aspects
Colour theory aspects
Visual design aspects
Depth aspects
Auto date
If you create documents that contain the date, this date will need regularly
updating. Rather than having to do this manually, and risk forgetting or
making mistakes, the programs that you use can do this automatically.
Auto format
To keep the format of your documents consistent, you can use the auto
format feature in some programs.
Auto text
In most word processing programs, the auto text feature allows you to
store parts of your document and re-use them in the future.
Assessment 2D
Estimated 25 Minutes
Time
Objective To provide you with an opportunity to insert a standard table into a document,
changing cells, columns and rows as necessary to meet information
requirements.
Assessment Instruction 1: Insert a table in to this document that is at least three columns
wide and three rows deep. Write your name in each of the cells.
Instruction 2: Copy the table that you created in Instruction 1, and now
shade it a colour of your choice, but so that you can still see your name.
Change the borders of the table to your choice.
Instruction 3: Copy the table that you created in Instruction 2, this time, add a row
and merge the columns on the second row so that there is one large cell.
Assessment 2E
Estimated 15 Minutes
Time
Objective To provide you with an opportunity to insert and format visual elements in your
documents that will meet organizational and task requirements.
Assessment Instruction 1: Go on to the web, find, then insert a corporate logo that you are
familiar with.
Assessment 3A
Estimated 25 Minutes
Time
Objective To provide you with an opportunity to use intermediate level application
functions to enable efficient production of digital text documents.
Assessment Question 1: What role do headers play in a document?
Headers and footers are often included in a document and can make it easier to
navigate through a document. They also make a document look professional. The
information in a header or footer should be simple; the date, the file name or a
page number perhaps. Too much information in a header of footer is off-putting.
Instruction 1: Copy the first three paragraphs of 3.1 and paste them here.
Highlight the text and make two columns.
When designing, and producing Once you have used the advanced
text based documents your priority software functions that you wish to
should be to ensure that the use you will need to proofread and
readers can understand the check all the elements that you
information in your document. A have included. If your document
good design can be the clarity of seems too overbearing and there is
your communication. To ensure too much going on, then you may
efficient production of your need to rethink and rewrite. The
documents, you will need to use the advanced software functions that
range of advanced software you need to use may depend on
functions that are available. When your organisation’s style guide.
using the advanced software
functions, you should keep in mind
that to use them efficiently you
should only apply the ones that
apply to the particular document
that you are creating; don’t
overdesign.
Assessment 3B
Estimated 25 Minutes
Time
Objective To provide you with an opportunity to enter or import, and edit text and other
data to meet required specifications.
Assessment Question 1: What are four ways that you can edit text?
This may involve changing things like the:
Size of the text
Colour of the text
Font of the text
Alignment of the text
Question 2: Change the font of the following letter from Calibri – Times
New Roman, size 18.
Dear Resident
We have noticed that many residents are leaving
rubbish by the side of their bins. This is illegal
and can cause a health hazard. We would suggest
that should you have a substantial amount of
rubbish that you try to get this into the rubbish bin.
Please find below some useful tips to help you.
Yours faithfully,
George Roberts
Collection Services
Assessment 3C
Estimated 30 Minutes
Time
Objective To provide you with an opportunity to preview, adjust and prepare documents
in accordance with organisational and task requirements.
Assessment Question 1: How can you preview your document?
To preview a Microsoft Word document, follow these steps:
1. Click the ‘File’ tab
2. Click the ‘Print’ option
3. Your preview will appear at the right of your screen
From this, you can assess your document and ensure that it is in accordance
with any relevant organisational and task requirements.
Question 3: In your own words, write at least two sentences as to why you would
choose to share a document with someone instead of printing it.
Sharing documents digitally is a faster way to get the information you need or a
feedback from de documents, plus it friendly to the environment.
We can share a document as a PDF so the next person cannot make edits to the
document, instead, they can comment on improvements so we can work on it.
Assessment 3D
Estimated 20 Minutes
Time
Objective To provide you with an opportunity to name and store text documents, in
accordance with organisational requirements and exit application without
information loss/damage.
Assessment Question 1: When naming your documents, list three tips you should keep in
mind?
When saving, including the use of internal codes or abbreviations, and
ensuring the titles easily identify the document content. You may also be
required to use headers and footers in the document to reflect the title and/or
filing location.
Question 2: When storing your document, list three tips you should keep in mind?
Tips when storing your documents include:
Store similar documents together
Don’t save unnecessary documents
Avoid large folder structures
Question 3: Write out the process for exit application without loss/damage.
To minimise the chance of any information being lost or damaged.
To save a document, either:
Press Ctrl and S together
Click the ‘File’ tab and click ‘Save’ or ‘Save as’
Click the save icon across the top of your document
Once you know that you have saved your document, you can then close it.
Assessment 3E
Estimated 15 Minutes
Time
Objective To provide you with an opportunity to name and store text documents, in
accordance with organisational requirements and exit application without
information loss/damage.
Assessment Question 1: In your own words explain what is a timeline?
Timelines are where key planned events and tasks are marked in the
required sequence of their occurrence on a suitable scale. You need to
ensure that the document you are producing is completed within the
designated timelines of your organisation.
Question.3. Look back over the unit so far. Create a timeline for the creation of 2
word documents during the 1-2 week time period for this unit.
Monday
Research and draft
Tuesday
Initial writing and feedback
Wednesday
Charts and data
Thursday
Final writing and review
Friday
Final review and sent
Assessment 3F
Estimated 10 Minutes
Time
Objective To provide you with an opportunity to use help functions, user documentation
and online help to overcome problems with document design and production.
Assessment Question 1: What is a manual?
Manuals are documents that intend to give assistance to a person who is using a
particular system. They are often written documents that use accompanying
images or diagrams (e.g. screen shots). Manuals aim to use language that the user
will understand and they use jargon minimally. If the use of jargon is necessary, it
is usually thoroughly explained.
Question 3: In your own words explain what user documentation is? (Write at
least two sentences)
User documentation Documentation is the information that is provided to help
you use a particular program, including technical manuals and online information.
Although manuals are the most common form of documentation, there is a wide
variety of forms that they come in. User documentation is a valuable tool for on-
the-job training and can range from Installation guides, to How-to guides and
Administrator guides
Question 4: Undertake two of the tutorials that may be found at the below link.
Write down the names of the two and then write at least three sentences to
describe your learnings.
Format Text
Native tools to format texts in easy ways
https://support.office.com/en-us/article/Word-for-Windows-training-7bcd85e6-
2c3d-4c3c-a2a5-5ed8847eae73
The answers to the following questions will enable you to demonstrate your
knowledge of:
Reading
Writing
Oral communication
Navigate the world of work
Interact with others
Get the work done
Formatting styles, and their impact on formatting, readability and
appearance of documents
Organisational requirements for ergonomics, work periods and breaks,
and conservation techniques
Organisational style guide
Purposes, uses and functions of word processing software
Question 2: For what reasons would you use a style guide when producing a text
document? (Write at least three sentences)
Style sheets will only the affect the arrangement of visual elements of a document
– not the structure. They are useful as you can have a style sheet for each type of
document that you are responsible for creating. You could have a style sheet for
all your business letters and a different style sheet for all your personal letters.
Question 3: Software functions are all of the buttons and functions found on
each tab of Microsoft Word. Give five examples of software functions that you
have used to produce documents in this unit.
page size
margins
spacing
text font
colour
Question 4: Who would you need to communicate with when, clarifying work
requirements, and what can you do if you do not know how to perform a
software function required for your task? (Write at least two sentences)
Usually for some technical reasons we may ask the help of our supervisor to solve
a doubt.
Sometimes is not so obvious some tools and edits technics so we can ask some
help in order to get the job done, even in applications we are used to work
everyday such as MS Word.
Major Assessment
Estimated 1-2 Hours
Time
Objective To provide you with an opportunity to demonstrate your knowledge of the
entire unit.
Assessment Assessment
You must individually, answer the following questions in full to show your
competency of each element:
Question.1. Use the following checklist before you commence this Major
Assessment
Footrest X
Keyboard and mouse position X
Lighting X
Noise minimisation X
Posture X
Screen position X
Workstation height and layout X
Power cords X
Question.2. You work for a community centre called Andrew Pekin and the
centre coordinator has asked you to complete these two tasks:
a) Design an annual report template so that staff who are relative
beginners in the use of Word can enter their content easily without
needing to make any design and format decisions
b) Send a letter to staff and community members informing them of
where the template is located and which section/s of the report it is
their responsibility to complete
Dear staff,
we attached the template so that all the necessary data for the
creation of the annual report of our centre can be included.
You need to tell the staff to save documents in the merged_letters and
templates folders on the centre’s network drive and use the centre’s
naming convention when saving documents (report_0815v1) where 0815
represents the current month and year and v1 represents version.
Style guide
The centre coordinator has specified that the template should include:
A heading and suitable graphic (picture or logo) across the top of page 1 (no
columns).
A two column section under the main heading on the first page with the
centre’s mission statement in the right column. The mission statement is as
follows: Andrew Pekin seek to provide opportunities for communities to
grow through creating positive environments.
A two column layout for all other sections except the financial report and
contact details sections which have no columns.
Styles for all headings, subheadings, paragraphs and lists are as follows:
Font: Arial. Major Heading 18point. Minor heading 14point. Text 10 point.
Line spacing 1.15. No spacing between paragraphs. Lists to use black dot or
right pointing arrows.
Page number, document name and current date in the footer except on the
first page.
Under the heading Contact Details, a single table containing address, phone/
email details and a suitable clip art in separate cells.
The coordinator is happy to leave all other design decisions to you, for
example colours, SmartArt graphics, margins, tabs, paragraph indents, table
formatting etc. This list of headings and subheadings are to be used as an
outline for the template:
mission statement early years services
chair’s report playgroup
financial report crèches
centre coordinator’s report future projects
youth project international women’s week
activities for pensioners contact details
(please make up a few sentences for each section).
Check the document for consistent formatting, and proofing errors.
Question 3: How did you ensure that you met your designated timelines to
complete all activities in this unit?