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Weronika Malinowska
weronikamalinowska@yahoo.com | 2392731090 223 Orizaba av, San Francisco, CA 94132

PROFESSIONAL SUMMARY
Upbeat, customer-focused associate with experience in various fields. Flexible and approachable, with
strong organizational and time management skills. Able to deliver memorable guest experiences through
welcoming interactions and extensive product knowledge.

SKILLS
Customer Contact
Sales Goals
Reception
Product knowledge

WORK HISTORY
Shift Lead ​| Wag Hotels 09/18/2019-present San Francisco, CA
● Managing dogs of all breeds, sizes, and temperaments
● Providing care and services to dogs
● Preparing meals, feeding out, and administering medicine to guests
● Cleaning and refreshing guest areas
● Managing and supervising a team of 8 employees
Receptionist/ Beauty Consultant ​| Benefit Macy's Union Square - 09/2017 - 09/2019 San Francisco, CA
● Supported reception efficiency by taking phone calls, inputting appointments and collecting
payments using a cash register
● Answered phone calls daily to assess customer needs, schedule appointments and give advice
about services offered
● Consistently received positive performance reviews from clients
● Organized store merchandise racks and displays to promote and maintain visually appealing
environments
● Used product knowledge, sales abilities and customer relations skills to drive substantial sales
increases Improved operational efficiencies while managing customers requests, store inventory,
transactions, new purchase orders and pricing needs
● Opened and closed the store
Assistant ​| MB Turnkey Design - Hillsborough, NJ 06/2017 - 08/2017
● Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers
● Processed shipments and maintained organized stock shelves
● Built and maintained effective relationships with peers and upper management
Server ​| Brookdale Senior Living - Hillsborough, NJ 04/2017 - 08/2017
● Answered customers' questions and addressed problems and complaints in person
● Cleaned all work areas, equipment, utensils, dishes, and silverware and ensured they were stored
appropriately
● Balanced the needs of multiple customers simultaneously in a fast-paced environment

EDUCATION
● San Francisco State University, San Francisco, CA EXPECTED IN 2021
○ Major: Dietetics
○ Minor: in Holistic Health
● Hillsborough High School:
○ High School Diploma