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Leading and managing an organization is a complex task that requires a unique mix of
skills. Leaders have to utilize their natural strengths, but they also have to search relentlessly for
ways to close their own performance gaps and improve their behavior. Without continuous
improvement, an organization’s capabilities will be severely limited. In short, if leaders don’t
constantly raise their game, they will suck all the energy and employee engagement out of an
organization. Leaders need to be constantly aware of and working on their personal
opportunities for improvement.
Finally, a manager needs to ensure that standards are being met by the department.
Every good organization sets a benchmark for performance which is required to be fulfilled. It
is a managerial function to keep this in check. Further, it is the duty of a manager to take
appropriate steps when such standards are not met. Lastly, the management decides the actions
which play a significant role in success, how and where they can be measured and who should
have the authority to take corrective actions.