PROLINTAS

PROTÉGÉ
PROGRAM

WINNING
MY 1ST JOB
1) Programme

Programme
Protégé :
Winning My First Job

Target Group
Protégé Trainee
20 people

Duration & Time

1 Day
• 9.00 AM to 4.30 PM
2) Objectives

To understand the employer’s expectations towards

1 the new employees
To project the corporate personality and professional
2 first impressions toward the employer
To demonstrate high self-confidence during the early
3 days of employment
To establish and develop the initial networking
4 between the employees in the organisation
To show commitment and dedication when doing the
5 tasks
To enhance the task proficiency by adding new value
6 to productivity
3) Modules

1 2
Introduction & MY 1ST
MY WEEK
1ST DAY AT
AT WORK
WORK
3 4
MY 1ST MY 1ST
MONTH QUARTER
AT WORK AT WORK
4) Schedule

Time Modules
09.00 AM Module 1
10.30AM MY 1ST DAY AT WORK

10.45 AM Module 2
12.30 PM MY 1ST WEEK AT WORK

02.00 PM Module 3 :
03.30 PM MY 1ST MONTH AT WORK

03.45 PM Module 4:
05.00PM MY 1ST QUARTER AT WORK
PROLINTAS
PROTÉGÉ
PROGRAM

WINNING
MY 1ST JOB
Introduction
1) Your Organization & Your Employer
 3) First Day at Work - Your Fear

My Fears
 SLIDE

4) First Day at Work - Your Expectations

My Expectations
5) The Four Basic Expectations

(1)
Personality

(4)
Proficiency (2)
People

(3)
Process
7) The Big Picture Winning Your First Job
First
QUARTER
First
MONTH
First
WEEK
First
DAY
8) Module

1st 1st 1st 1st

DAY WEEK MONTH QUARTER

PERSONALITY PEOPLE PROCESS PROFICIENCY

PROLINTAS
PROTÉGÉ
PROGRAM

FIRST DAY
AT WORK
Desired Mindset and
Behaviors Expected
by Employer
1) Your 1ST Day with the Organisation

1st 1st 1st 1st

DAY WEEK MONTH QUARTER

PERSONALITY PEOPLE PROCESS PROFICIENCY

PROFESSIONAL
 2) 1st Day at Work

Overall Objective
Build first impression through
‘excellent personality’
5) Your Area of Focus

Focus on demonstrating a professional personality

(first impression) and build relationship

People

Personality

Process Process

Proficient
6) You & Your Workforce

During the first day on job, the new comers will first
interact with the organization’s frontline personnel.

‘A’ Department Your ‘B’ Department

Department
7) Your Organization & Your Employer

(1) Personality

I I

M M

A A

G G

E E
9) You & Your Workforce

Department
Head Legend :

Direct
Supervisor
You

Direct Staff
No/Low Medium High
Relation Relation Relation
-ship -ship -ship
Your Department
10) Build Relationship
with your close & critical circle

Building relationship with your close & critical circle

through GREET :
G Greet and introduce self to others

R Reduce your gap

Extend arm (shake hand : when and if

E possible)
Establish small talk :
E
Ask name; department/ roles; experience

T Thanking
12) Meeting the Frontline People
13) You & Your Workforce

Scope Desired Behaviours

a)Superior Your 1st Meeting with superior :
i. To know and memorize the name of
the divisional/ departmental heads.
ii. To introduce your self with excellent
‘IMAGE’.
iii.To mention his name a few times
during interaction
iv.To seek his/her divisional/
departmental directions
v.To seek his/her personal expectations
towards you
14) You & Your Workforce

Scope Desired Behaviours

b)Supervisor i. To know and memorize the name of
the divisional/ departmental heads.
ii.To introduce your self with excellent
‘IMAGE’.
iii.To mention his name a few times
during interaction
iv.To seek his/her personal expectations
towards you
v.To secure his commitment that he/she
will coach you to get better alignment
towards achieving better tasks at
workplace
15) Personality - Professional

(3) Professional Personality

(2) Positive Attitude

(1) Career Mindset

15.1) Career Mindset

I'm doing this for

my family

I'm going to build

my career
foundation here

I will go all out to

give my best
15.2) Positive Attitude

Confident

Courageous

Collect
medals
15.3) Professional Personality

Attire
Wear the best dress
(No 1 dress)
Grooming
Your hair,
moustache,
Personal Hygiene
PROLINTAS
PROTÉGÉ
PROGRAM

FIRST WEEK
AT WORK
Desired Mindset and
Behaviors Expected
by Employer
1) Your 1ST Week with the Organisation

1st 1st 1st 1st

DAY WEEK MONTH QUARTER

PERSONALITY PEOPLE PROCESS PROFICIENCY

TO BE FELT &
RESPECTED
BY OTHERS
2) Overall Objective

Build relationship with your close & critical circle

: immediate supervisor, staff, superior & peer.
3) Your Area of Focus

First week at job is still the ‘personality’ and ‘people’

week. .

Process
Personality
People
Process

Process Proficient
4) You and Your Department

During
. the first week at job, you are recommended to
build your relationship within your own department

‘A’ Department Your Department ‘B’ Department

5) People
Inside Your Team
• Your Superior
• Your Supervisors
• Your Colleagues
• Your Subordinates
People
Outside Your Team
People that exist
around you outside
of your immediate
team.
6) Your 1ST Week with the Organisation

(3) Make New Friends around you

Build Network

(2) Introduce Yourself

(1) Acknowledge & Greet Others

6.1) Acknowledge & Greet Others

1) Show your courage and

confidence when you first meet the
team members from your own
department.
2) Meet and build relationship with all
people in your department.
3) Meet and build relationship with
the people who are from your
same office.
4) Meet and build relationship with
the staff (subordinate) who can
help you around with the job
matters.
• Prof. JohnCASE STUDY
Collins, is a very well-known CASE STUDY
speaker from one of the top university in
London. He has another 15 more minutes to
start his lecture. Most of the audiences are
now waiting for him to start the session..
• Suddenly, a young executive enters the
conference room from the front door and he
goes straight to the rostrum & introduce
himself to the Prof Collin. After having a
small talk with the Prof., he then proceeds to
fill up the front seat. The young executive
greets and shake hands with a few people
around him…….
As one of the participants in the auditorium,
what is your first impression towards that
Young Executive…..
 6.2) Introduce Yourself

• Hello!... Hi…
• I’m Ahmad Tan
• I’m from HR
Department
6.3) Make new Friends
with people around you
7) Important Tips

Request your supervisor to brief you on the following :

1) Organization chart
2) Organization’s strategic direction (vision, mission,
objectives and shared values)
3) Organization’s core business and services
4) Roles of your department to support the organization’s
core business
5) Your roles and responsibilities to support the
department’s objectives
PROLINTAS
PROTÉGÉ
PROGRAM

FIRST MONTH
AT WORK
Desired Mindset and
Behaviors Expected
by Employer
1) Your 1ST Month with the Organisation

1st 1st 1st 1st

DAY WEEK MONTH QUARTER

PERSONALITY PEOPLE PROCESS PROFICIENCY

DO YOU JOB
EFFICIENTLY
2) Overall Objective

Identify your roles

and responsibility
& execute your
tasks
efficiently
3) Your Career Journey : Process

Period : Overall Objective :

Month One Mastering your critical tasks by meeting the
work requirement and expectations

Maintain your personality; discover the

Personality organization’s culture; match your personality

Strengthen with close circle; Build relationship

People with internal/external clients; Build your follower-
ship skill
Mastering your critical tasks by meeting the
Process work requirement and expectations

Build your proficiency in critical work process @

Proficiency tasks
4) Area of Focus : 1st Month at Work

Proficient
Process
Personality People

Process Process Process

Proficient

Please explain why the 1st month at job requires you to

focus more on work process?
5) You and Your Other Departments

External
Client External
Client

Department ‘A’ Your Department Department ‘B’

G.R.E.E.T

G.R.E.E.T
C.A.R.E
7) Your 1ST Month with the Organisation

(3) Seek more tasks from

boss/colleagues

(2) Do your best

(1) Ask people around you

7.1) Ask people around you

Don’t sit and Wait!

You must move
around and get
to know everybody
from your
department.
7.2) Do Your Best
7.3) Seek More Tasks
from
boss/
colleagues
PROLINTAS
PROTÉGÉ
PROGRAM

FIRST QUARTER
AT WORK
Desired Mindset and
Behaviors Expected
by Employer
1) Your 1ST Quarter with the Organisation

1st 1st 1st 1st

DAY WEEK MONTH QUARTER

PERSONALITY PEOPLE PROCESS PROFICIENCY

ADD VALUE
TO YOUR JOB
Effective
2) Overall Objective

Able to suggest ideas for improvements

which could add value to your current task/
process.
5) Areas of Focus

Personality

Proficient People People

(networking)
(leadership)

Proficient Proficient

Please explain why the 1st quarter at job requires you to

focus more on proficiency?
6) People

Focus your relationship with the people who are

closely related with your department.

‘Department ‘A’ Your Department Department ‘B’

7) People

If you want to stay PRO - professional and avoid

conflicts during your first quarter with the
organization, you may want to consider the following
model : Politics :
Avoid yourself from showing your direct or indirect
P
inclination towards the office politics; national
politics

Religion:
R
Respect the belief system of other people

Own (Be in possession of):

Avoid yourself from discussing on the ‘very
O personal matters’ of an individual (marital status;
personal matters)
9) Your 1ST Quarter with the Organisation

(3) Add significant value to the job

(2) Suggest Work Improvement

(1) Master your job

9.1) Master Your Work - Proficient
9.2) Suggest
Work
Improvement
 • You should find the
creative and innovative
ways to improve the
current processes

9.3) Add
Significant
Value To The
Work
11) Build Relationship
With Internal / External Clients

(1) (2)
GREET CARE
11) Build Relationship
With Internal / External Clients

G Greet and introduce self to others

R Reduce your gap

E Extend arm

E Establish small talk :

Ask name; department/ roles; experience

T Thanking
12) With Internal / External Clients

Strengthen relationship with your close & critical

circle through CARE :

C Commence CARE with GREET

Ask questions
A to show that you care :
Personal; Family; Tasks

R Request
Request him/her to coach you on certain task; process

Empathize :
E To show high interest through matching facial expressions and
body language
15) Proficiency Gap Analysis

Every executive needs to prepare his/her own

‘Proficiency Gap Analysis’. Once the gaps are
identified, then the executive needs to plan his/her
Proficiency Development.
100
90 Gap Gap Gap Gap
80 Gap
70 Gap
60 Gap
50
40
30
20
10
Proficiency Proficiency Proficiency Proficiency Proficiency Proficiency Proficiency
#1 #2 #3 #4 #5 #6 #7

Proficiency Enhancement Plan

a) Step 1 : To Identify the High Proficiency
b) Step 2 : To Identify the Low Proficiency
c) Step 3 : To Plan for Proficiency Enhancement