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Purpose: The purpose of this document is to give the service provider information
regarding the troubleshooting and diagnostics of Toshiba Consumer Products.
[The information contained within the document will evolve over time so a version number has been
indicated in the document name. The servicer should always use the latest version available.]
Table of Contents
Page
Part I Circuit Descriptions and Diagrams
Power Supply Connection Diagram………………. 2
Video Block Diagram……………………………….. 3
Part II Troubleshooting Flowcharts
TV Does Not Power On….………...………….…… 4
Backlight Won’t Turn On….………………….……. 5
Loss of Video (Blank Screen) Has OSD..….......... 6
Part III Service Mode
Service Mode Entry………………………………… 7
Self Diagnostics…………………………………….. 8
LED Status Indications…………………………...... 9
Part IV Parts Listing
Common Parts…………………………………….... 10
SMART2006003_Version1.2
F820
F870 P809B P809A P812A P812B CN49A CN49B
30v 1 Î Î 1 30v 3.3vd2 1 Î Î 1 3.3vd2 POWER_LED 1 Î Î 1 LED
30v 2 Î Î 2 30v AC_DETECT (3.4v) 4 Í Í 4 AC_DETECT (3.4v) 5v1 4 Î Î 4 5v1
24v 6 Î Î 6 24v POWER_PROTECT (3.0v) 5 Î Î 5 POWER_PROTECT (3.0v) 3.3v 7 Î Î 7 3.3v
5v1 7 Î Î 7 5v1 POWER_LCD (3.3v) 7 Í Í 7 POWER_LCD (3.3v) IR_OUT 8 Í Í 8 IR_OUT
(3.4v) 9 Î Î 9 (3.4v) AC_DETECT POWER_DB (3.3v) 8 Í Í 8 POWER_DB (3.3v)
Always ON (3.3v) 11 Í Í 11 (3.3v) POWER_SIG POWER_TV (3.3v) 9 Í Í 9 POWER_TV (3.3v)
Switched ON (3.0v) 12 Í Í 12 (3.0v) POWER POWER_SIG (3.3v) 10 Í Í 10 POWER_SIG (3.3v) KEYBOARD
Power Signal 42HL196 CN42A 42HL196 CN42A
Î Input (To CBA) CN43A CN43B
Í Output (From CBA) SEINE PWR_KEY 2 Î Î 2 PWR_KEY
P861 Backlight
24v 1 Î Î 1
24v 2 Î Î 2
24v 3 Î Î 3 Backlight CN61 CN72 PN731
24v 4 Î Î 4 BL ON 1 Í Í 1 BL ON 25 Í Í 18 BL ON
24v 5 Î Î 5
Page 2 of 10
© 2006 Toshiba America Consumer Products, Inc.
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All Voltages should be measured within approx 10% of displayed value.
Video Block Diagram
CN81A CN82
Pin 18 - Tuner Video Digital MPEG Data PN71A on Model 42HL196
TUNER PN741
Pin 12 – Y/V
TV 地上DIGITAL- 1
地上- ANALOG- 1 Pin 10 – Cb/C
Pin 8 – Cr
AV MAIN
AV Terminal PCB SEINE PCB
QA01
TV MICON
IC100
TC90411XBG
V
video decoder
V HDMI receiver
V
digital TV
E1 Y/ C system
Y/ C
S SW LSI
S- SW LVDS LVDS LCD
V
Y2/ C- IN PANEL
E2 V OUT- 1
Y/ Cb/ Cr
YCbCr YCbCr- IN
CS1 Y/ Cb/ Cr Y/ Cb/ Cr
H/ V- IN
Y/ Cb/ Cr
CS2 Y/ Cb/ Cr R/ G/ B- IN
V
HDMI
PC R/ G/ B/ H/ V
V VIDEO
REC OUT
AMP
HDMI- IN
MONI V
- OUT V HDMI
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© 2007 Toshiba America Consumer Products, LLC. Page 3 of 10
SMART2006003_Version1.2
V1.0
Troubleshooting Flowchart 2006 LCD
“TV Does Not Power On”
Wont Turn ON
Yes
Yes
Yes
Yes No
Yes
Replace Power
Check Keyboard
Unit
3.3v on Pin
3.3v on Pin 8 Replace AV/
8,9,11 of No No
of P812A Terminal PCB
CN90A
Yes
CN61
P812A
P860
AV Terminal PCB
Power PCB
CN43A
CN81
CN49A Seine PCB
D-Tuner
PCB
TP12
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© 2007 Toshiba America Consumer Products, LLC. Page 4 of 10
SMART2006003_Version1.2
V1.0
No Backlight
Refer to TV Does
Power LED
No Not Power ON
Solid Blue
Chart
Yes
Yes
Yes
Replace Inverter
CBA / LCD Panel
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© 2007 Toshiba America Consumer Products, LLC. Page 5 of 10
SMART2006003_Version1.2
V1.0
Troubleshooting Flowchart 2006 LCD
“Loss of Video (Blank Screen) Has OSD”
No Yes
Yes No
Service Mode
Entering to Service Mode
Press “MUTE” on the remote.
Press “MUTE” again on the remote.
Press “MUTE” a third time but hold the mute button down now.
Press “MENU” on the TV while still holding the “MUTE” on the remote.
The following key entry during display of adjustment menu provides special functions.
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© 2007 Toshiba America Consumer Products, LLC. Page 7 of 10
SMART2006003_Version1.2
SELF DIAGNOSTICS
Item Description
1 Version information of TV-MICRO Display 1 byte data.
2 Version information of TV-MICRO EEPROP Display 1 byte data.
3 Version information of DVD MPU Not used in this Model
4 Version information of DMD Engine OEM Revision Not used in this Model
5 Version information of DMD Engine ASIC Revision Not used in this Model
6 Total brightness hour of TV. Display 4 bytes data.
7 Count the integrating lighting hour of lamp. Not used in this Model
8 Number of times of TV ON/OFF. Not used in this Model
9 Temperature display of thermo-Sensor. (DMD) Not used in this Model
10 Temperature display of thermo-Sensor. (LAMP) Not used in this Model
11 DMD Engine System status Not used in this Model
12 TV-MICRO System status Not used
13 IIC-BUS status Bus line normal is "None" displayed.
When it is abnormal, the block name is displayed as follows.
"SCL-GND" (Red indication) : SCL-GND short circuit
"SDA-GND" (Red indication) : SDA-GND short circuit
"SCL-SDA" (Red indication) : SCL-SDA short circuit
"NG : MTS"
"NG : APRO"
"NG : AVSW"
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© 2007 Toshiba America Consumer Products, LLC. Page 8 of 10
SMART2006003_Version1.2
LED STATUS INDICATIONS
The yellow, blue and red/green LED lights on the TV (at the bottom center of the TV) indicate
the TV's status, as described below:
Note: If the TV loses A/C power (e.g., a power outage occurs or the power cord is unplugged),
when power is restored, the yellow LED will blink while the TV is booting until the remote
control is usable. This is normal and is not a sign of malfunction.
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© 2007 Toshiba America Consumer Products, LLC. Page 9 of 10
SMART2006003_Version1.2
Common Parts
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© 2007 Toshiba America Consumer Products, LLC. Page 10 of 10
SMART2006003_Version1.2