Workforce Diversity

BY ASWEEL M

KRISHNAN UNNI
 Definition

Workforce diversity is a workforce consisting of a

broad mix of workers from different racial and ethnic
background of different ages and genders, and of
different domestic and national cultures. It means
that the organizations are becoming more
heterogeneous mix of people in terms of gender, age,
ethnicity and sexual orientation
 Prime Goals

 To identify, attract, and retain,the best people of each

group.

 To create a workplace where that talent can perform at its

best to maximize shareholders value.

 To assess and understand the diversity of the marketplace.

 Significance

 Maximize the productivity.

 Enhance the creativity.
 Increase the loyalty of employees.
 Getting competitive advantage.
 Improving decision making by providing different
perspective on problems
 Satisfy diverse needs of customers
 Elements of Diversity

 Age  Income
 Gender  Education
 Ethnicity  Marital Status
 Race
 Religious Beliefs
 Physical Ability
 Geographic Location
 Sexual Orientation
 Parental Status
 Physical Characteristics
 Personality Type
 PROBLEMS IN WORKFORCE DIVERSITY

 Discrimination
 Sexism
 Ageism
 Resistance to change
 Conflicts
 Cultural Differences
 Communication Problems
 Employee turnover and absenteeism
 Diversity Training

 As diversity in the workforce grows at an amazing

rate, more and more organizations are now focusing
on diversity in the workplace by emphasizing
recruitment, selection, retention, and training
 Diversity training has three major objectives in the
workplace:
Increase awareness about diversity issues
Biases and stereotypes that deter from effective
management
Change behaviours to help effectively manage a
diverse workforce
 Diversity Training

 With diversity training, employees have a greater

understanding of the value diversity, better diversity
management skills, and more effective diversity related
behaviours .
 After undergoing training, managers saw diversity related
practices as more important than they did prior to the
training, and were more likely to positively engage in
diversity related practices
 Diversity Awareness Programs
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Provide members with accurate information about

diversity
Uncover personal biases and stereotypes
Assess personal beliefs, attitudes, and values and
learning about other points of view
Develop an atmosphere in which people feel free to
share their differing perspectives
Improve understanding of others who are different