1.

Tools Required
Service tool
#2 Phillips screwdriver
M2.5 allen wrench

2. RBI Fault Diagnosis

2.1. With a service tool
The RBI status code can be checked using a service tool using the following procedure:
2.1.1. Connect a service tool to the RBI
2.1.2. Press F-2-1 to access the View – Status menu
2.1.3. The service tool will display the following:

Mode=mmmmmmmmm<>
S=nn nn nn nn nn

2.1.4. Record the code “nn” as shown above for each CSB.

Service Tool Port

 2.2. Without a service tool
If a service tool is not available, the status code can be determined using the
following procedure:
2.2.1. Press and hold the learn switch for at least 5 seconds.
2.2.2. The LEDs will cycle on / off individually from left to right in a chase pattern.
Verify that each LED is able to turn on and off.
2.2.3. The CSB Monitor will cycle through the codes in the table below. Any
active codes will flash, inactive codes will be on solid. The pattern will
repeat 3 times.
2.2.4. Record all flashing codes.
2.2.5. The LEDs will cycle on / off individually from right to left before returning to
normal operation.

2.3. Status code descriptions

Status LED
LED Fault Code RBI Status Section #
Code Status

01 On solid Not applicable Monitoring, all is well None

05, 06 CSB fault Section 3

07 RSL communication fault Section 4

9 EEPROM fault Section 5

Board fault - Temperature
Flashing Section 7
sensor
10
Board fault Section 6

13 RBI system over-temperature Section 7

15 Off Solid Not applicable Standby, learn run required None

3. CSB Fault
A CSB fault is caused by a change in resistance after a learn run is performed. The
resistance can either decrease (short) or increase. The change in resistance can either
be persistent, or intermittent. The following steps aid in diagnosing and correcting
common problems related to CSB resistance.
3.1. Determine CSB Status, Alarm reason, Alert Reason, and
Resistance
3.1.1. Service Tool
3.1.1.1. Connect a service tool to the RBI
3.1.1.2. Press F-2-1 to access the View - Status menu.
3.1.1.3. The service tool will display the following:
Mode=mmmmmmmmm<>
S=nn nn nn nn nn

3.1.1.4. Record the code “nn” as shown above for each CSB.
3.1.1.5. Press Go-on

Mode=mmmmmmmmm<>
A=AA AA AA AA AA

3.1.1.6. Record the code “AA” as shown above for each CSB. Alarm codes
are shown in the table below:

Code Status Cause

00 All is well No alarm, the resistance is close to the starting
resistance
02 Broken Resistance is significantly higher than starting
resistance or no continuity
04 Bad Resistance has increased beyond the alarm threshold
16 Short Resistance has decreased significantly below the
starting resistance
32 Multiple The alarm is caused by multiple CSBs in alert status,
Alerts see alert codes below.

Press Go-On:

Mode=mmmmmmmmm<>
a=aa aa aa aa aa

3.1.1.7. Record the code “aa” as shown above for each CSB. Alert codes
are shown in the table below:

Code Status Cause

00 All is well No alert, the resistance is close to the starting
resistance
01 Wear Resistance has increased beyond the alert threshold
02 Short Resistance has decreased significantly below the
starting resistance
 3.1.1.8. Press F-2-4. The CSB resistance percentages will be displayed.
Record the values for each CSB. Press Go-On or Go-Back to cycle
through the CSBs, or enter the CSB number to go directly to a CSB.

Bn= ###.### %
Belt = <>

3.1.2. Without Service Tool

Without a service tool it is not possible to determine the alarm and alert reasons. It is
still possible to determine root cause of the failure, especially if the change in resistance
is persistent.
3.1.2.1. Remove power from the RBI.
3.1.2.2. Using an Ohm-meter, measure and record the resistance of each
CSB by placing the probes in contact with the outside screws on the
CSB monitor connector as shown below:

Belt Resistance Belt Resistance

34 kN CSB 43kN CSB

3.1.2.3. The starting resistance can be determined using the CSB length
and CSB type according to the equations below:

For 34kN CSB: 0.928∗Length

For 43kN CSB: 1.160∗Length

3.1.2.4. The % of starting resistance can be calculated by dividing the

measured resistance by the estimated starting resistance:
100∗Resistance
% Resistance=
Starting Resistance
 3.2. Decrease in resistance (Alarm Code=16)
A decrease in resistance occurs when the CSB cord contacts either an adjacent cord or
another conductive member in the hoistway, or if the RBI board is damaged. The
following steps can be used to determine root cause:

3.2.1. If possible, remove the suspect CSB and connector, and swap with a
known good CSB and connector in the RBI. Reset the faults by pressing the
learn switch 3 times in five seconds, and wait to see if the fault occurs again.
If the failure stays on the same channel, the board is likely damaged and
should be replaced. If the failure moves with the CSB, continue on.
3.2.2. Remove the suspect CSB from the RBI by removing the CSB strain relief
and sliding the connector away from the printed circuit board. Use an Ohm-
meter to measure the resistance of the CSB. If the resistance is consistent
with the RBI measured resistance, continue to the next step. If the
resistance is normal (similar to CSBs not in alarm), there is likely a short to
ground somewhere in the system. Inspect the CSB for exposed cords.
Some examples of conditions which may cause exposed cord are
manufacturing defects, running the machine with the car or counterweight
stalled, guarding which is installed too close to the CSB, or insufficient
clearance at the machine room floor (machine room systems only).
3.2.3. Remove the shorting connector from the suspect CSB. Using an Ohm-
meter, measure continuity between all sets of adjacent screws on the
monitor connector and record the results.

Should be open Should be open

34 kN CSB 43kN CSB

3.2.4. If there is no continuity, the shorting connections are likely the root cause.
Reinstall the shorting connector, taking care to follow the tightening order
and to fully tighten all of the screws. If a short is present, continue on to the
next step.
 3.2.5. Remove the monitor connector from the suspect CSB. Using an Ohm-
meter, measure the continuity between adjacent cords:
Should be open

3.2.6. If there is no continuity, the monitor connection is likely the root cause.
Reconnect the monitor connector, taking care to follow the tightening order,
and to fully tighten the screws.
3.2.7. If continuity is still present, the short is in the CSB. Shorts can be caused
by a poor quality cut resulting in contact between cords. Inspect both ends
for cutting quality, and if necessary re-cut the ends. If the short is still
present, the CSBs will need to be replaced.

3.3. Increase in resistance (Alarm Code 02, 04, and 32)

3.3.1. An increase in resistance is expected due to normal wear of the cords.

Alarm codes 04 and 32 and alert code 01 indicate worn CSBs, and in most
cases the CSB should be replaced when these faults occur. If the belt life is
unusually short, or if further confirmation is desired, an Ohm meter can be
used to confirm the resistance values measured by the RBI. To confirm the
values, measure the resistance across the outside screws of the connector
as shown below:

Belt Resistance Belt Resistance

34 kN CSB 43kN CSB

3.3.2. Alarm code 02 indicates that there is either a loss of continuity (open
circuit) or a significant (greater than 50%) increase in resistance for that
particular CSB. This can be caused by a loss of connectivity, damage to the
CSB, or by damage to the RBI. The following procedure can be used to
diagnose the failure:

3.3.2.1. Use an Ohm meter to confirm continuity by measuring across the

outside screws of the monitor connector:

Belt Resistance Belt Resistance

34 kN CSB 43kN CSB

3.3.2.2. If there is no continuity across the outside screws of the monitor

connector this indicates that the CSB or connectors is at fault. Using an
Ohm-meter, confirm all cord connections according to the table below.
To check a connection, put one probe on the connector screw, and the
second probe on the exposed end of the cord.
 Screw Cord
Number Connections
1 1
2 2,3
3 4,5
4 6,7
5 8,9
6 10
7 1,2
8 3,4
9 5,6
10 7,8
11 9,10

3.3.2.3. If the connections are at fault, remove the connector and attempt to
reinstall, taking care to follow the tightening order, and to fully tighten
the screws.
3.3.2.4. If all the cord connections are acceptable, there may be damage to
the CSB. Using an ohm meter, check the continuity for each cord
according to the table below:
 Cord Screws
1 1,7
2 2,7
3 2,8
4 3,8
5 3,9
6 4,9
7 4,10
8 5,10
9 5,11
10 6,11

If any cord shows a loss of continuity, the car should not be allowed to run,
and the CSBs should be replaced as soon as possible.

3.4. Intermittent changes in resistance

In some cases the RBI will show an alarm, but the resistance will be within the
acceptable range. This is typically caused by a temporary change in resistance (usually
a short). The alarm reason should indicate the cause of the alarm (short, broken,
etc…). In this case, a visual inspection should be performed (see 3.2.2 for some
common causes of a resistance decrease).

4. Communication fault
The RBI is designed to utilize either an RSL interface, or a relay contact for
communication with the elevator controller. Typically the RSL interface is used in North
America and Japan, while all other areas use the relay connection. The communication
fault indicates that the RSL interface is turned on, but not functional. Typically RSL
faults can be resolved by verifying the correct setting of the dipswitch:
4.1. Remove the RBI cover
4.2. Locate the RSL dipswitch (S1), and set according to the diagram below:

North America Japan All Others

(0x62) (0x63) (0x00, RSL Disabled)
5. EEPROM fault
An EEPROM fault indicates that the RBI has detected an issue with the socketed
EEPROM used for transferring the learned resistance values from one printed circuit
board to another. In the case of an EEPROM fault, the EEPROM should be replaced,
taking care not to deform the pins. The RBI will automatically transfer the starting
resistance values to the new EEPROM on startup.

6. Board fault
A board fault indicates that the RBI has detected an issue with the printed circuit board.
The board should be replaced. When replacing the board, the EEPROM should always
be transferred to the new board if possible.

7. Temperature fault
The RBI is designed to detect the hoistway temperature, and to prevent operation when
the temperature is outside of CSB limits. A temperature fault will occur when the
hoistway temperature exceeds 58 degrees Celsius. This fault will turn off after the
temperature drops below 55 degrees Celsius. The RBI is designed to detect a failure of
the temperature sensor (a board fault will be declared, and in the case of an external
temperature sensor the sensor can be replaced), but cannot detect a loss of accuracy in
the temperature measurement. If the RBI temperature fault occurs use the following
procedure to verify the alarm.
7.1. Connect a service tool to the RBI.
7.2. Press F-2-1 to access the View – Status menu
7.3. Press Go-On 4 times. The safety code will be displayed:

Mode=mmmmmmmmm<>
SftyCode = CCCC

The safety code should be set to ANSI for North America, JIS for Japan, and EN for
everywhere else. The over-temperature fault does not apply when the safety code is
set to ANSI. If the safety code is set incorrectly, it can be changed using the F-1-2
menu in the service tool. The safety code affects the resistance retirement thresholds
and must be set according to the applicable elevator code.
7.4. Press Go-On 1 time. The current temperature will be displayed:

Mode=mmmmmmmmm<>
Temp =sTT.TTT C

If the RBI temperature does not match the hoistway temperature, the temperature
sensor can be replaced (for external temperature sensor units only) or the RBI printed
circuit board can be replaced. In a glass enclosed hoistway where the RBI is directly
exposed to the sun the temperature reading can be higher than the actual temperature.
In this case, the RBI should be shielded from direct sun exposure.
Appendix A – Troubleshooting Flow Chart

2. Status Code

nn = 05, 06 nn = 07 nn = 09 nn = 10 nn = 13 nn = 15

Standby
4. Communication 7. Temperature
3. CSB Fault 5. EEPROM Fault 6. Board Fault Complete learn
Fault Fault
run

AA = 32
AA = 02 Multiple
Broken F-2-1 Alerts 7.4 Yes
4.2 Verify RSL Replace
Check CSB Replace Board Temperature
Alarm Codes dipswitch setting EEPROM
correct?
AA = 04
Bad AA = 16 No No Installed in
Short North America?

Yes

Consult CSB
Team
3.3 – Multiple
3.3 – Broken Belt 3.3 - Bad Belt 3.2 – Shorted Belt
alerts
F-1-2 – Change
safety code to
ANSI
aa = 01
< 150% Glass
F-2-4 Wear F-2-1
Check Hoistway?
Resistance Check CSB Alert Yes
Percentage Codes
No
≥150%
aa = 02
F-2-2 Short
3.4 Intermittent Verify Replace Board (or
Resistance Resistance external
Same
Change F-2-4 temperature
as RBI Shield RBI from
Does not match
Check sensor) direct sun
Resistance
RBI measurement Percentage exposure
Resistance
Resistance > 90%
< 90%

Visually Inspect
CSB Replace Board Resistance
same as
3.2.2
Verify CSB RBI Visually Inspect
Resistance with CSB
Continuity 3.3.2.1 Ohm Meter

Verify CSB Resistance Connections

Continuity Normal 3.2.3
OK
Replace CSB Verify Monitor
Replace Board No Connector
continuity
Bad
Connection Connections
3.2.3
OK
Missed connection 3.3.2.2 Verify Monitor
Bad
Verify Connector
Connection
Connector

Connections OK

Reinstall / Reinstall /
Visually Inspect
Replace Replace CSB Replace Replace CSB
CSB
Connectors Connectors
Appendix B – Data Recording Sheet
This datasheet can be used to record values as part of the RBI troubleshooting process.
It is not necessary to record all information. For an overview of the troubleshooting
process refer to Appendix A – Troubleshooting Flow Chart. For detailed procedures
refer to the appropriate section.
Contract number:
2.1 Belt Status Codes (F-2-1)
Belt Number
Belt Number 1 2 3 4 5
Status Code 1
Status Code 2
Status Code 3

3.1.1.4 Belt Alarm Code (F-2-1, Go-On)

Belt 1 2 3 4 5
AA=

3.1.1.7 Belt Alert Code (F-2-1, Go-On, Go-On)

Belt 1 2 3 4 5
aa=

3.2.2 Shorted Belt Resistance (for AA = 16 only)

Belt 1 2 3 4 5
RBI Resistance
(F-2-2)
Ohm Meter
Measured
Resistance
3.2.3 Continuity (AA = 16 only, shorting connector removed)

34 kN CSB 43kN CSB

1-2 Open Short 1-2 Open Short
2-3 Open Short 2-3 Open Short
3-4 Open Short 3-4 Open Short
4-5 Open Short 4-5 Open Short
5-6 Open Short

3.2.5 Continuity (AA = 16 only, shorting and monitor connector removed)

1 2 3 4 5 6 7 8 9 10

1-2 Open Short

2-3 Open Short
3-4 Open Short
4-5 Open Short
6-7 Open Short
7-8 Open Short
8-9 (43kN only) Open Short
9-10 (43kN only) Open Short
3.3.2.2 Belt Connections (AA = 02 only)

Screw Cord Status

1 1 Open Short
2 Open Short
2
3 Open Short
4 Open Short
3
5 Open Short
6 Open Short
4
7 Open Short
8 Open Short
5
9 Open Short
6 10 Open Short
1 Open Short
7
2 Open Short
3 Open Short
8
4 Open Short
5 Open Short
9
6 Open Short
7 Open Short
10
8 Open Short
9 Open Short
11
10 Open Short
3.3.2.4 Cord Continuity (AA = 02 only, measured car end to counterweight end)

1 2 3 4 5 6 7 8 9 10

1 Open Short
2 Open Short
3 Open Short
4 Open Short
5 Open Short
6 Open Short
7 Open Short
8 Open Short
9 (43kN only) Open Short
10 (43kN only) Open Short