Beruflich Dokumente
Kultur Dokumente
December 2017
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
APPROVAL SHEET
Matabungkay Beach Hotel through the Place Attachment Theory”, prepared and submitted
by Tanya Maxine D. Baterna, has been approved and accepted for oral defense as partial
fulfillment of the requirements for the degree of Bachelor of Science in Interior Design.
Date: _____________________
Date: _____________________
Date: _____________________
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
prepared by
This thesis entitled [“Type Thesis Title”], prepared and submitted by Juan B. dela Cruz, has
been accepted and has been presented in an oral defense as partial fulfillment of the
PANEL OF JURORS
____________________________________
Chair
_______________________________ _______________________________
Member Member
____________________________
Date
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
CERTIFICATE OF ORIGINALITY
I hereby declare that this thesis entitled “Rediscovering Matabungkay: Transforming the
Interiors of the Matabungkay Beach Hotel through the Place Attachment Theory”, is my
own work and to the best of my knowledge. It contains no materials previously published
or written by another person, nor material which to a substantial extent has been accepted
for the award of any degree or diploma at the University of Santo Tomas or any other
education institute, except where due acknowledgment, is made in the thesis. Any
contribution made to the research by others, with whom I have worked at UST or
elsewhere, is explicitly acknowledged in the thesis.
I also declare that the intellectual content of this thesis is the product of my own work,
except to the extent that assistance from others in the project’s design and conception or in
style, presentation and linguistic is acknowledged. I also verified the originality of contents
through plagiarism software.
ACKNOWLEDGMENT
First and foremost, I would like to thank God the Almighty for giving me the
strength, knowledge, ability, and opportunity to undertake this research study, and to
persevere and complete it. He has given me the power to believe in my passion and pursue
my dreams. I could never have done this without the faith I have in him. Without his
blessings, this achievement would not have been possible. To God be the Glory!
Mary Ann Venturina-Bulanadi for her continuous support of my thesis; for her patience,
invaluable advices, and suggestions. It is with her supervision and challenges that brought
Thirdly, I would like to thank my friends, relatives, and informants. Who, in their
own ways, kept me going on my path to success, assisting me as per their abilities, in
whatever manner possible and for ensuring that the flame of perseverance doesn’t die
down. I want to acknowledge and appreciate their help that thoroughly helped me widen
source of my strength, my family, who encouraged me and prayed for me throughout the
time of my research. The blessings of my dear parents and siblings amade a tremendous
contribution in helping me reach this stage in my life. I thank them for putting up with me
in difficult moments where I felt stumped and for relentlessly motivating me on to follow
my dream of getting this degree. This would not have been possible without their
ABSTRACT
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
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TABLE OF CONTENTS
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Page
Title Page
Approval Sheet
Certificate of Originality
Acknowledgment
Abstract
Table of Contents
List of Tables
List of Figures
CHAPTER I: INTRODUCTION
Background of the Study
Statement of the Problem
Significance of the Study
Scope and Limitation of the Study
REFERENCES
APPENDICES
Design Matrix
Transcriptions of Survey and Interviews (when applicable)
Additional information relevant to Design Solutions
Thesis Proposal Letter
Architect’s Approval on Use of Plans
English Editing Certification Form
Interior Design Contract
Resume
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
LIST OF TABLES
Table Page
1.
2.
3.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
LIST OF FIGURES
Figure Page
1. Master Plan
CHAPTER I
INTRODUCTION
People these days lead a very busy lifestyle – between work, school, traffic and the like.
More often than not, it is hard to find time to take off in the yearly summer recess. The
schedule.
A traveler’s aim in a vacation is to enjoy peace, get rest, and be entertained. (Yu, 2013)
They browse through numerous travel guides and brochures in hope of acquiring new
experiences that will transform into meaningful memories. Designers and architects are held
responsible to evoke these said memories; in which is achieved through a direct result of
thoughtful and successful planning, design, and construction. (Mcdonough et. al. , 2001). The
key is to take the traveler on a journey consisting of memorable moments throughout the
property.
Not all travelers are easy to please. There will always be the discerning ones who yearn for
a unique hospitality experience. These are the individuals who seek places wherein the location
is reflected in every aspect of their experience. According to John Hill and Robert Glazier of
Hill Glazier Architects (2001), hotels can create a feeling of place that imparts a lasting
world. With its vast array of beaches, rainforests, and volcanoes, there is always a
promise for travelers who come to this enticing land. (Zialcita, 2000). Boasting a range
of attractions and a reputation for hospitality, the country has a competitive advantage
The Matabungkay Beach Hotel (a.k.a The Matabungkay Beach Club) is a three-
star beachside resort situated near the shores of Matabungkay Beach at Lian, Batangas
City. Back in the early 80's to early 90's, it was known as one of the most favored
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
resorts in the Philippines. A number of its patrons described it as a “throwback-
worthy” summer destination for beach bonding with family and friends. The facility is
Unfortunately, due to the surge of Philippine tourism and emergence of new trend in
hotels, the Matabungkay Beach Hotel experienced a decline and wasn’t able to keep up
with the competition against the newly developed hotels across the Philippines.
psychology under ‘sense of place’ that points to varied spatial and human factors. It
describes how people perceive places and how they relate to the built environment
This study will be referencing from different disciplines from Interior Design,
understand the impact of transforming the interiors of the resort through the place
attachment theory and identifying the social and physical characteristics associated that
may help influence guest loyalty and experience through the selected areas of the
Matabungkay Beach Hotel: Lobby, Restaurant, Deluxe Room, and Sports bar and
wave lounge. This study also aims to apply its theory and all its characteristics into
experience, perception, and shared acceptance of comfort, pleasure, beauty, and human
accommodation
1. What is the “Place Attachment Theory” and how is it relevant to the interior design of
the selected areas of the Matabungkay Beach Resort at Lian, Batangas City.
Namely:
a. Deluxe Room
d. Lobby
e. Restaurany
2. How can the Place Attachment theory be effectively utilized in the planning,
programming, and designing of the Matabungkay Beach Hotel at Lian, Batangas City?
3. How can the application of the Place Attachment Theory to the chosen interiors of the
Matabungkay Beach Hotel located at Lian, Batangas City be able to help enhance guest
4. How can the application of the Place Attachment Theory to the chosen interiors of the
Matabungkay Beach Hotel located at Lian, Batangas City be able to help attract guests?
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
5. How can the application of the Place Attachment Theory to the chosen interiors of the
Matabungkay Beach Hotel located at Lian, Batangas City be able to gain the loyalty of
guests?
The Matabungkay Beach Hotel in Lian, Batangas shall be the utmost beneficiary of
this research. It shall provide them with useful information in improving and proposing
Matabungkay Beach Hotel through the Place Attachment Theory. This study will provide
disclosure of the importance of not only the exterior, but the interior environment as well,
This study also benefits the researcher for acquiring new knowledge and a deeper
understanding of hospitality design, specifically resort hotels, which may be able to utilize
in the future.
Moreover, it is also useful and helpful to the guests of the Resort hotel. It will
This study is highly significant in the field of Interior Design and Architecture as it
contributes additional information for hospitality design that may be used for future
reference. It shall provide them with useful information in which they may use as guide in
the planning, programming, and designing process of the whole project. It shall provide
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
explanations of the general information about how the Place Attachment Theory can help
transform the interiors of the resort by identifying the social and physical characteristics
Lastly, it is beneficial to researchers with a similar study. It will guide them and
The coverage of this study is limited to the Matabungkay Beach Hotel. It will only
cover four selected areas: Deluxe Room, Wave Bar and Sports Lounge, Lobby, and
Restaurant. This research further analyzes the impact of transforming the interiors of the
resort on through the place attachment theory and identifying the social and physical
characteristics associated that may help influence guest loyalty and experience through the
selected areas of the Matabungkay Beach Hotel: Deluxe Room, Wave Bar and Sports
Lounge, Lobby, and Restaurant. It also provides ways to effectively utilize the Place
CHAPTER II
THEORETICAL AND CONCEPTUAL FRAMEWORK
This topic discusses the reviews of literature regarding the leisure and
remarkable levels due to the advancement of business and leisure travel; prompting
Back then, Hotels are formerly perceived as facilities for travelers to take rest, but this
has been upgraded as time went by. The size, configuration, and price range of the
accommodation have been modified through time. Like any other commercial building
types, hospitality has always challenged owners, developers, and investors to look
ahead and to have a suitable facility available whenever the market demanded it.
Thomas Conran (2014) states that a hotel should not be viewed as a commodity but
Whether in building or planning a hotel, what first comes to mind during the
design process is recalling the times when you and your loved ones have stayed in a
hotel. Mcdonough(2001), states that the guest’s first and last experience in a hotel
made their impact because they utilized and possess the right qualities of color, light,
space, and personnel. These qualities are significant because a single bad experience or
B. History of Hotels
This topic discusses the about the brief history of hotels and how it evolved as more
than a commodity.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
The very first hotels were the inns and taverns that provided food and shelter for
wandering travelers in search of trade and work. The first motels strategically place
themselves in between crossroads and the interval of neighboring towns. As income grew,
living became a luxury. It piqued people’s curiosity and motivated them to travel to foreign
lands given that they have more time and money. (Mcdonough, 2001)
The discovery of modern transportation had also affected the design of hotels. As
destinations. This raised hotel occupancy rates and fostered the property to build more
guest rooms that led to the development of the standardization of hotel design. (2001)
C. Resort Hotels
function the resort will fulfill for its patrons. (Hill, et. al., 2001, 69)
its nature has a symbiotic relationship with the area around it. The resort experience is
associated and consists of natural resources and architectural complexes equipped with a
convention, entertainment, recreation, shopping, and sports. (Huffadine, 2000). The design
3. Reasonably sized and appointed bath fixtures with strong water flow
Having a practical approach of choosing and applying materials can add a sense of
quality to a resort. According to Del Curto, the materials rational and oriented use is
necessary to bring out and enrich the perceptive and sensorial experience undergone by the
consumer. (2009) Poor selection of materials may cause a detriment to the overall design of
the property and decrease overall experience. By using materials appropriate to the region,
it can create structures and designs that complement the surrounding tradition.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Materials in use by the regional culture are usually those that are more resistant and
resilient. It should be durable with respect to water, infiltration, decay, mildew, and termite
materials. It’s a better choice than trying to impose outside, foreign solutions that can lead
conducted by the Department of Tourism (DOT) in the Philippines. Its goal is to primarily
check if a certain hotel would pass the required standards for hotel operations such as ease
According to the old National Accomodation Standards, Hotels in the Philippines
are classified into four (for purposes of accreditation): De Luxe Class, First Class,
Standard Class, and Economy Class). For resorts, however, are classified as Class “AAA”,
Class “AA”. Class “A”, and Special Interest Resorts. These classifications are graded
Location – Locality, Environment, Facade, Architectural features
Furnishings – Size, Suite, Bathrooms, Telephone, Radio/Television, Cold
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Drinking Water, Refrigerator/Mini-Bar, Room Service, Furnishings and Lighting,
and Information Materials
Entertainment – Live entertainment
Facilities, Shops, Security, Medical Service
the accreditation hospitality establishments. The following are the minimum requirements
Section 4 hereof.
Public Washrooms
There shall be a clean and adequate public toilet and
hot and cold running water, toilet paper, soap, and hand
shall be provided
hot and cold running water, toilet paper, soap, and hand
provided.
outlet.
govern the accreditation hospitality establishments. The following are the minimum
resort.
Room Accommodations
There shall be at least five (5) lettable bedrooms for
be provided.
Staff and Service
Adequate number of trained, experienced, courteous and
Accommodation Standard called the Star Rating System. It is a point system based
(Balagosa, 2014)
Rating System
Star Grading Total Score (Hotel, Resort, Apartel)
1 star 251 – 400 points
2 star 401 – 550 points
3 star 551 – 700 points
4 star 701 – 850 points
5 star 851 – 1000 points
The criteria for the rating system is composed of seven major business areas. The lounge
area and the kitchen area is only used for apartment hotels.
Bedrooms 30%
Bathrooms 15%
Amenities 10%
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Total 100%
This topic discusses the reviews of literature regarding the programming and
A hotel is a balance between host, guest and place. (Mcdonough, 2011) To build an
efficient and successful hotel, the owner and designer must have a mutual understanding on
the basics of resort management. With proper understanding of the actual tools and
amenities used by the hotel staff of a particular area, details and finishes are properly
designed and specified. According to Muffadine (2001), there must be at least a person or
Resorts attract a wide variety of guest ranging from FIT’s (Free independent
travelers), to group, and package deal travelers; the expectation of each individual varies.
The main target for building a resort is to provide guest with diversified service and
entertainment.(Design media Publishing Inc, 2013, p.005) The usual common goals of
guests is to escape their daily routines through relaxation and recreation. The areas are
1. Guest Rooms
2. Public Areas
A hotel facility has two distinct areas: the world of guests, called the front house,
and the world of hotel operations, called the back of the house. (Huffadine, 2000)
Is considered as the nerve center of the resort and receives the greatest attention
from the owners, operators and designers as to function and design. These are the areas
where guests interact with the hotel staff (Huffadine, 2000) It comprises the ff:
1. Communications
These are areas that are production and support driven, and generally get short strift
in design and building because they are not perceived as revenue producing. However,
these areas should be given importance. The efficiency and morale of the hotel staff, which
shapes the quality and level of service, is maintained and presented to the guest.
(Huffadine, 2000)
4. Room Service
5. Housekeeping operation
7. Laundry
8.Recreational Management
9. Executive Offices
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Figure 3: Basic Hotel Organizational Chart
E. Public Areas
This topic discusses the reviews of literature regarding the rooms, facilities and
Is known as “The Heart of the Hotel. ”(End, 1978). The main business of the hotel
is directed towards the letting of the guestroom. The key to long-term guest satisfaction is
to develop an efficient and effective design that improves the hotel’s operating efficiency.
The design and planning of individual guestrooms are based from the locale and target
market of the facility. Design professionals should have the knowledge of the developer's
vision for the property in mind. To design a look and feel that is suitable for the quality
level of the hotel. Most hotels include a mix of guestrooms, often composed of rooms with
one king (or queen) bed, rooms with two double (or twin) beds, and suites of differing
configurations.
Guest rooms are classified into three basic room categories: standard room, family
room, and suite. The classification of each rate varies according to the number of beds,
A standard room is the cheapest room available in a hotel. It comes with a single
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
king-sized bed, or two queen beds, or a single double bed. The standard room has basic
amenities such as a television, coffee maker, telephone, desk, closet and private bathroom.
A number of hotels build larger rooms with three or more beds to accommodate
families. Family rooms also offer sitting areas that double as a sleeping space with the use
of sofa beds. They also offer extra individual bunk beds for children if requested. Triple or
family rooms are more commonly found as suites than as one large room with several beds
in it.
E.1.3 Suite
A suite is like a micro apartment inside the hotel. It is much larger than a standard
room and family room, therefore, is classified as the most expensive room in the hotel. It
has bedrooms, living area, and possibly a kitchenette. These rooms are often used by
businessmen and families looking to stay in the hotel for an extended period of time.
“Is the main point of entry and the resort’s first opportunity to present an immediate
visual statement.“ (Huffadine, 2000) It is the area often subjected to scrutiny because it the
hotel’s foremost character upon entry. (Lawson,1976). Henry End (1978) states that the
main entry should be welcoming, and not overwhelming. In which, should be easily
The reception hall comprises the general circulation and reception lounge wherein
the general manager or one of a number of assistant managers greet the guest upon arrival.
It serves as the main route of entry and departures for guests. The cashier, information, and
Is generally an extension of the lobby. Its design should harmonize with the image
5. Beauty Salons
E.4 Restaurants
patrons dine as they are centers of activity. There are various food outlets a restaurant could
display, like:
1. Bistro Service
2. Buffet
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
3. Open air restaurant and pool bars
5. Snack Bars
E.5. Spa
Is the facility renowned to induce and pamper the guests with health and relaxation
The largest hotels in any market have at least one distinct ballroom, smaller meeting
rooms, boardrooms, conference rooms, exhibition space, and dedicated banquet rooms. The
attachment is a symbolic relationship with the place which is formed by giving the
emotional meanings and common sense to a particular place or territory and that explain
how people percept of places and how they relate to their (Low & Altman, 1992).
The place is meaningful and significant to people. In this regard, the place has unique
In the field of place attachment, many researchers attempt to answer the questions;
which place is more important to people and why? Their results show that both physical
and social features play the same roles in creation of place attachment. (Stedman, 2003)
The role of physical space on place attachment points the direct and indirect role on place
attachment.
Basically, environment psychology is not only related to physical place but also
includes social dimensions too. Positive relationship between physical place and personal
place for individuals. Place attachment has a direct relationship with the power of
communication. Its rate develops whenever people have positive interaction and social
compatibility in a place.
attachment. Place attachment relates in their cultural requirement setting. (Newell 1997)
Place attachment is different for every individual. People select and attach place due
to their cognitive tendencies that results from personal characteristics and factors.
communication.
staying in a place for a period of time. In this process, the place will have vast meaning.
(Tuan, 1980) pointed that there is a correlation between the integrity of person and place.
The emotional relationship of a person and place depends on his place satisfaction
and how he assesses it; it relies on his perceptions of place, place satisfaction, quality, and
personal or social, and results in the security, conservation and development of that place.
The Satisfaction factor, however, depends on factors like facilities, place adaptation,
background features.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
F.1.7. Interaction and activity features
and human-human through activity features. It results through the individual interaction
with the social and physical place forming behavioral, cognitive, emotional, and
meaningful interactions. In turn, the effect of place activities affects place attachment.
Studies also showed that place attachment can be even promoted through factors such as
action. Thus, place dependence concerns how well a setting serves goal achievement given
a range of alternatives.
Conceptual Framework
Design Project
Rediscovering
Matabungkay by A qualitative approach Validate and criticize
Transforming the of gathering, analyzing, the constructs of place
Interiors synthesis, and attachment and
of the Matabungkay evaluation of data to identify its influence
Beach Hotel through find and compose the to both the users
the Place Attachment appropriate design and interiors of the
Theory application that will Matabungkay Beach
support the Place Resort to provide
Attachment Theory in design solutions
Effect towards guest the Matabungkay Beach
respondents Hotel
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
EVALUATION/FEEDBACK
Definition of Terms
someone
building
else
regular one.
2003)
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
again.
meaning to a location
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Tradition the transmission of customs or beliefs from
generation to generation
CHAPTER III
METHODOLOGY
This chapter provides the processes undergone to achieve the desired design
solutions to the design problem. It ultimately explains the procedures conducted to gather
true and sufficient data for the study.
Research Design
This study shall use a qualitative study method of the research design wherein in the
descriptive method presents a thorough explanation of the existing situation of the subject,
hence also determining causes of the problems present in the said matter.
Case study method involves observing and investigating phenomena over a period
of time. In this study, the researcher aims to personally visit the resort hotel and observe the
facility’s current condition to the individuals. This is to fully understand how an individual
is affected through his present environment. This includes gathering knowledge about the
past, the present, and if applicable, and of the Resort Hotel. This process shall also require
the researcher to formulate questions and carry out questionnaires to further expound on the
subject matter. Hence, this method also requires a deep and full understanding of the theory
to be applied in order to create an efficient design approach for the Matabungkay Beach
technique for this study. Moreover, the qualitative technique of research gathers
Through conducting interviews and having personal observations, the researcher is given
The Sample
design solution to address the problems identified in this study. Making observations,
conducting interviews and handing surveys are the methods that shall be used. Also,
interviews with the general manager and oldest admin of the resort, plus the tourism officer
of Lian will be done to gain knowledge of the daily operations and history of the Resort
Hotel. In line with this, the researcher will be conducting a survey of 40 respondents who
are aged 18-years-old and above. They shall be either local or international tourist and
The Instrument
There are various ways to gather information. Site visits of the resort hotel, a
variety of books, journals, magazine articles, legislations, studies, and electronic sources
were utilized as references for this study. Sources ranging from the 1970s up to the present
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
were used to contribute to the identification of historical and current information useful to
The instrument that shall be used for this study will be a survey. The first part of the
survey deals of the personal experience of the respondent in the facility. The second part
deals with the respondent’s personal design preferences of the interior design of the
facility. This includes identified elements and principles for hospitality facilities,
specifically resort hotels. The third part deals with the respondent’s most memorable
experiences in the hotel through the use of photo elicitation. The last part deals about how
the respondent accesses the Matabungkay’s Beach Hotel’s present interior design.
The first step in acquiring data is by getting architectural plans, and getting
permission to use the facility as a study. Next, visiting the actual site, and identifying the
problems within the facility were the primary tasks undergone by the researcher.
After acquiring plans, information are gathered through sources such as books,
journals, articles, studies, and electronic media from the UST Library, Internet and other
sources from fellow companions, students, and professionals. The data gathered through
these materials helped the researcher gain enough and sufficient knowledge about her topic
Next step, the researcher will be conducting interviews and handling survey
questionnaires personally and online. The researcher will also conduct interviews with the
general manager and oldest admin of the beach Hotel. An interview with the tourism
officer of Lian, Batangas will also be held. During the interviews and surveys, the
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
researcher will introduce and remind each participant about the purpose of study; namely,
the effect of place attachment and how it is applied through the interior and how it affects
the user. The researcher also informed the interview participants that their answers would
be audio-recorded, transcribed, and stored in a secure location/ The results from both of
these will help validate the data gathered for the research
The Matabungkay Beach Hotel is a beach resort located in the small barangay town
of respondents who are aged 18-years-old and above. The said respondents should also
have stayed in the resort. A total of 40 surveys were left at the reception area of the resort
for distribution. A total number of 32 surveys were found to be valid for data analysis. The
researcher also made use of the internet to distribute the survey through the form of google
The goal of the survey is to determine and understand the impact of transforming
the interiors of the Matabungkay Beach Hotel on place attachment and identifying the
social and physical characteristics associated that may help influence guest loyalty and
experience through the selected areas of the resort. The survey is carefully designed to
comprise questions about the proper planning, programming, and designing of a resort
hotel. The survey is divided into 4 parts: basic demographic profile, personal experience,
interior design of a resort in general, and personal experiences regarding the Maabungkay
Transcript of Survey
Survey Questionnaire
Sincerely,
Tanya Maxine D. Baterna,
Interior Design Student
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
RESPONDENT DETAILS
Instructions : Put a check mark ( ) on the box that best corresponds to your answer
Name(Optional) : ________________________
Age : ____
Gender :
Male Female
Civil Status :
Single Married
Widowed Separated
Nationality :
Filipino Non-Filipino
I. PERSONAL EXPERIENCE
Instructions : Put a check mark ( ) on the box that best corresponds to your answer
1. Have you stayed in other resorts besides the Matabungkay Beach Hotel?
Yes No
2. How many times have you visited the Matabungkay Beach Hotel?
Once 5-7 times
2-4 times More than 7 times
3. How long are/were you planning to stay in the resort?
Overnight 5 - 7 days
2 - 4 days More than a week
4. With whom are/were you traveling with? (Based on your recent experience)
Alone Family and Relatives Friends
Business Partners Office Co-workers Lover
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
5. What were your reasons for visiting the resort? (You may choose more than 1
answer)
Family Tradition Recommendation `` Price
Water Activities Amenities Beach
Ambiance Natural Environment Special Event
Proximity (Distance from home)
6. What experiences are/were you looking forward in going to Matabungkay Beach
Hotel? (Choose your best 3 answers)
To find relaxation and escape from day to day stresses
To enjoy social activities such as sunbathing, people watching, team building,
etc.
To appreciate and seek oneness with its natural environment
To seek satisfaction through the various amenities of the resort
To know more about the culture and tradition of its local area
To meet and socialize with other fellow tourists
7. Are you familiar of the local area of Lian, Batangas City? (e.g tourist
attractions, festivals, activities, food) *
Yes No
8. Does the current interior environment of the resort needs improvement with
regards to its interior design? (Note: Interior Environment refers to the surroundings
of the users of a space)
Yes No
9. In your opinion, does the interior design of the Matabungkay Beach Hotel in
need of an update? *
Yes No
10. Choose the best four (4) pictures that remind you of your most memorable
experiences in the resort
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DEPARTMENT OF INTERIOR DESIGN
11. Which areas of the resort do you think made your stay more meaningful? (You
may choose more than 1 answer)
Lobby Restaurant Guest Rooms
Sandbar Cafe Conference Rooms Wave Bar and
Sports Lounge
Others (Spa, clinic, etc.)
12. Which areas of the resort need further improvement in terms of its interior
design? (You may choose more than 1 answer)
Lobby Restaurant Guest Rooms
Sandbar Cafe Conference Rooms Wave Bar and
Sports Lounge
Others (Spa, clinic, etc.)
15. The time I spend here could have just as easily been spent
somewhere else
16. I get more satisfaction out of visiting this resort than in another resort
reflects your answer. The following questions will make use of this rating scale:
1 2 3 4 5
17. Place Attachment in a Resort Hotel is significant (Note: is a set of
feelings about a place that emotionally binds a person to that place.)
18. The interior design of a resort hotel should encompass the elements
and characters of its local area in order for me to feel a sense of
attachment/belonging to the place.
19. The interior style, ambiance, and theme of a resort hotel is significant
in order for me to experience the place.
20. The choice of materials, furniture, finishes and fixtures in a resort
hotel should be native and local to its area.
21. The architecture and interior design of a resort should implement
green design* (*eco-friendly building materials and construction
methods)
22. The architecture and interior design of a resort should promote
ecotourism and conservation. (*protecting the natural environment)
23. I would feel a sense of attachment to the interior design of a resort if
it reflects the character and values of the area.
24. The interior design of a resort hotel such as layout, lighting, color,
materials, finishes, acoustics, thermal comfort, and security affects the
overall experience of the guest.
25. The interior design of a resort hotel such as efficiency, ventilation,
flexibility, cleanliness, sanitation, accessibility, aesthetics are
considerations that must be present in a resort hotel.
26. The interior elements of a resort hotel (lighting, furniture, materials,
etc.) are factors that makes me want to revisit the resort.
27. Which of the following interiors most appeals to your taste and preference? (Choose your best answer)
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IV.
reflects your answer. The following questions will make use of this rating scale:
1. How long have you been working in the facility? Starting from what year?
3. What is your 1st impression of the resort upon starting working here?
4. What redeeming feature of the hotel made you want to work here?
5. Do you know any special traits of the Matabungkay beach hotel that makes it
6. Were there any special events in the place that were held here that helped improved
7. Do you frequently hear patrons compare this resort to other resorts in the local area?
8. Are you familiar or have you seen guests here who frequently visit the hotel on an
occasional basis?
9. Did the interior design of any area inside the resort give you any inconvenience
10. What complaints do you usually hear from the patrons regarding the interior
design?
CHAPTER IV
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DEPARTMENT OF INTERIOR DESIGN
DATA ANALYSIS
Age
Figure 4.1
According to the data shown, most respondents who have visited the hotel are
millennials; these are the people whose ages are range from 18-35 years.
Gender
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DEPARTMENT OF INTERIOR DESIGN
Figure 4.2
According to the data, males are shown to have a higher percentage (52.4%) as
compared to females.
Civil Status
Nationality
Figure 4.
According to the data shown, half of the patrons who visit the resort are either
Figure 4.3
According to the data shown in the graph, An equal number of single and married
Nationality
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DEPARTMENT OF INTERIOR DESIGN
Figure 4.4
According to the data shown in the graph, 92.9% of the guest who stayed in the
resort are Filipino Tourists. The remaining 8.1%, however, are non-filipino tourist
Personal Experiences
1. Have you stayed in other resorts besides the Matabungkay Beach Hotel?
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DEPARTMENT OF INTERIOR DESIGN
Figure 4.5
According to the data shown in the graph, most respondents have visited other
resort hotels besides the Matabungkay Beach Hotel
2. How many times have you visited the Matabungkay Beach Hotel?
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COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Figure 4.6
According to the data, out of 42 respondents, 52.4% stayed in the resort for 2-4
days. 33.3% only stayed overnight, and the remaining percentage are for those who have
stayed for more than 5 days.
Figure 4.7
According to the data, Out of 42 respondents, 52.4% stayed in the resort for 2-4
days. 33.3% only stayed overnight, and the remaining percentage are for those who have
stayed for more than 5 days.
4. With whom are/were you traveling with? (Based on your recent experience)
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DEPARTMENT OF INTERIOR DESIGN
Figure 4.8
According to the data shown in the graph, 66.7% of the respondents stayed in the
hotel with their family and relatives. 19% with office co-workers, 9.5% with friends, 2.4%
with their loved ones, and another 2.4% with their business partners.
5. What were your reasons for visiting the resort? (You may choose more than 1
answer)
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DEPARTMENT OF INTERIOR DESIGN
Figure 4.9
According to the data shown, 66.7% of the respondents stayed in the hotel with
their family and relatives. 19% with office co-workers, 9.5% with friends, 2.4% with their
loved ones, and another 2.4% with their business partners.
Figure 4.10
Table 4.1
8. Does the current interior environment of the resort needs improvement with
regards to its interior design?
9. In your opinion, does the interior design of the Matabungkay Beach Hotel in need
of an update?
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10. Choose the best four (4) pictures that remind you of your most memorable
experiences in the resort
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DEPARTMENT OF INTERIOR DESIGN
11. Which areas of the resort do you think made your stay more meaningful? (You
may choose more than 1 answer)
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DEPARTMENT OF INTERIOR DESIGN
Lobby 45.2%
Restaurant (Café Cabelllero) 76.2%
Guest Rooms 50%
Wave Music Bar and Sports Lounge 35.7%
Café (Sandbar Café) 35.7%
Conference Room 4%
Other (Spa, Clinic, others) 15%
12. Which areas of the resort need further improvement in terms of its interior
design? (You may choose more than 1 answer)
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Instructions: Put a check mark ( ) on the box that best corresponds to your answer
14. I really miss the resort when I'm away from it for too long
15. The time I spend here could have just as easily been spend somewhere else
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DEPARTMENT OF INTERIOR DESIGN
16. I get more satisfaction out of visiting this resort than in another resort
17. Place Attachment in a Resort Hotel is significant (Note: is a set of feelings about
the place.
19. The interior style, ambiance, and theme of a resort hotel is significant in order
20. The choice of materials, furniture, finishes and fixtures in a resort hotel should
21. The architecture and interior design of a resort should implement green design*
Figure 4.26
According to the data shown above, most respondents agree to practice eco-friendly
design concepts.
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DEPARTMENT OF INTERIOR DESIGN
22. The architecture and interior design of a resort should promote ecotourism and
Figure 4.26
According to the data shown above, most respondents agree that the interior design
23. I would feel a sense of attachment to the interior design of a resort if it reflects the
Figure 4.27
According to the data shown above, most respondents agree that they would feel a
sense of attachment to the resort if it interior design reflects the character and values of its
local area.
24. The interior design of a resort hotel such as layout, lighting, color, materials,
finishes, acoustics, thermal comfort, and security affects the overall experience of the
guest.
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COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Figure 4.28
According to the data shown above, most respondents agree that interior elements
such as layout, lighting, color, materials, finishes, acoustics, thermal comfort, and security
25. The interior design of a resort hotel such as efficiency, ventilation, flexibility,
Figure 4.29
According to the data shown above, most respondents agree that efficiency,
26. The interior elements of a resort hotel (lighting, furniture, materials, etc.) are
Figure 4.29
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DEPARTMENT OF INTERIOR DESIGN
According to the data shown above, most respondents agree that the interior
elements of a resort hotel are factors that initiate place dependency to the resort.
27. Which of the following interiors most appeals to your taste and preference? (Choose your
best answer)
Option 1
Option 2
Option 3
Figure 4.30
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DEPARTMENT OF INTERIOR DESIGN
Respondents were asked to choose which picture appeals to them the most. Each of
these pictures portrayed different design styles. According to the data shown above, most
respondents chose option 3 wherein the interior style is a fusion of vernacular and
contemporary elements.
best reflects your answer. The following questions will make use of this rating scale:
28. I am satisfied with the current furniture in all the areas of the Resort (eg. Guest
rooms, Lobby, Restaurant, Sandbar Cafe, Wave Bar and sports lounge, Conference
Room, etc.)
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DEPARTMENT OF INTERIOR DESIGN
29. The furniture arrangement in the Matabungkay Beach Hotel appeal to my taste
and comfort
30. The Matabungkay Beach Hotel lacks certain appropriate furniture or equipment
31. The lack of furniture and equipment decreased the efficiency and effectiveness of
(eg. Guest rooms, Lobby, Restaurant, Sandbar Cafe, Wave Bar and sports lounge,
33. I would prefer more sufficient lighting in any areas of the resort (e.g better
34. The lack of appropriate lighting in any areas of the Matabungkay Beach Hotel
gave me inconvenience
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35. The color scheme of any areas in the resort appeal to my taste and comfort (eg.
36. In your opinion, do you prefer a more colorful and festive color scheme to the
37. The interior design of the resort lacks visual design and aesthetics (ornamentation)
38. In your opinion, do your prefer if the selection of materials and finishes for the
interior design of the Matabungkay Beach Resort should reflect the character (traits)
of its local area? (e.g native style, tropical style, beach style)
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39. In your opinion, do your prefer the selection of materials and finishes for the
THERMAL COMFORT
40. I am satisfied with the temperature and ventilation in any areas of the
41. I am satisfied with the temperature and ventilation in any areas of the
Matabungkay Beach Hotel (e.g Lobby, restaurant, etc…)
Interview: Finance Admin (Most Loyal and Oldest Employee of the Resort)
1. How long have you been working in the facility? Starting from what year?
“I started working at the resort at January 1, 1981, and now it has been 36
Manager ngayon”
3. What is your 1st impression of the resort upon starting working here?
“Before, dahil hindi pa naman hindi siya fully renovated date noon na
inspired ako magtrabaho dito sa company. Since paggraduate ako. Dito lang
your life mostly revolved around the resort itself? “hahaha Yes”
4. What redeeming feature of the hotel made you want to work here? Like,
amongst all the resorts available here, why did you specifically choose this
hotel?
namin mapaayos ulit yung mga facilities, mga rooms, mga additional buildings.
Ayun.”
6. I heard that this hotel is frequently used as a movie set? Is that true?
sa aming tirahan. Taga rito din ako nabuhay. Maliliit na kasi ang ibang resort dito.
7. Were there any special events in the place that were held here that helped
sila. Tapos yung mga tour, yung cycling, yung mga ganyan. May event kami niyan
tuwing October. Tapos yung miss Earth, nag-ano na rin dito ang Miss Earth.
Matagal na yun, hindi ko na maalala. Tapos ibang mga promotion meron. Dati
before may Oktober fest. Yun nga, pinalit na namin yung sa Tour. Tapos meron
kaming ‘Unang Hirit sa Tag-init’. Unang hirit sa Tag-init, meron kaming event na
inaano doon. Bale sa 1st week of March o 1st week of April ginagawa namin sa
may guest, one night siya ginagawa. Batangas Food Festival meron, cinocontinue
namin yung venue ng Batangas food festival dito. Dito siya ginagawa.
8. Do you frequently hear patrons compare this resort to other resorts in the
local area?
9. Are you familiar or have you seen guests here who frequently visit the hotel on
an occasional basis?
Meron. may isang malaking family dito bumabalik dito yearly talaga.
Tuwing holday dito talaga sila. Yung Gayapano family talagang hindi sila lumiban
ng isang taon pumunta dito. Tuwing holy week yun. Dumadating sila tuwing
Wednesday tsaka out sa Sunday. Pumupunta sila dito kasi pagka-summer maraming
activities kagaya ng egg hunting ganun. Team building meron din. Open team
11. What complaints do you usually hear from the patrons regarding the interior
design?
lang talaga dito ang wifi. Dahil ang wifi connection namin nasa clubhouse.
Resort and Hotel. Yun ang nakaregister sa amin talaga. Para yun, ay narenovate
,nagbago rin kami nang logo. Yung ngayon “M” na lang. Resort talaga siya.”
13. What is the history of this resort? I heard that this started as a club? Was that
true?
March 19, 1981. Matabungkay Beach Club Inc. Ang nagmanage noon ay ang
Meridian Pacific as I remember. Then hindi rin naman nagtagal sila, so pinauli
naman ng mga Leviste ang management. Tinakeover ulit nila ang management.
Dati ang twin brothers. Si Sir Conrad at tsaka ni Gov. Tapos napapunta na kay Gov.
Matabungkay Beach Club Inc. nung July 1997. Ginagawa nila Matabungkay Beach
Resort Hotel. Ang dating managament noon ay may tatlong foreigner silang
napagano ng management. Hindi rin sila nagtagal, so ang family ulit ang take-over
ng Matabungkay. Tapos noong 2000s, nagbago na nang logo. Tsaka ayun ang
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DEPARTMENT OF INTERIOR DESIGN
pinupublish na namen Matabungkay Beach Hotel ay naging M. Pero ang aming
registrations, Matabungkay Beach Resort and Hotel. Presently, ang aming general
Leviste. Ang previous general manager bago kay sir Andy ay si Sir Enrico Beuleta.
Yun.”
pumupunta dito. Tapos nagbring sila ng mga porcelain; diba kasi uso date ang
barter – Barter Trade. Tapos may isang nagtanong sa Chinese, ang sabi niya, “Es
el Nombre, este Lugar?” Ibig sabihin, yung tinatanong niya, kung ano pangalan ng
lugar. Tapos ang tanda ko kasi ang Spaniard yung nagtanong sa Chinese. Ang
inintindi ng Chinese kung ano pangalan niya. Tapos ang sabi niya ay Li An. Tapos
naman yung Spaniard akala niya ang ibig sabihin ng Chinese ay na pueblo na ang
Li An, kaya sabi ng Spaniard “Si si, el pueblo de Lian”Habang tumagal, nawala
ang Chinese traders. Tapos siguro pumunta sila sa mas maraming mabarteran.
Natira ang pangalan na ‘Li An’ na later on, naging Lian. Yan yung history.
During the 1950’s, nadiscover siya ng mga German residents kasi diba yung
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DEPARTMENT OF INTERIOR DESIGN
mga foreigners kung saan-saan sila pumupunta. Yung word na ‘Matabungkay’,
actually ginawan namin ng kwento. Kung baga, diyan kasi sa Matabungkay uso
ang hihiga ka tsaka tatabunan ka nang buhangin. Edi nandun yung ‘Tabun’. Tapos
huhukayin mo para makaalis ang tao; nandun yung hukay. So parang ‘Tabun-
3. What spots are frequently visited by the locals and foreigners in this area?
Sa Lian? Matabungkay talaga unang-una. Kasi siya talaga yung popular na place
dito. Unang-una, dahil nga white sand beach. Naapektuhan nga lng kami nung pumutok
yung Bulkan Pinatubo. Kung bale, ang ashes niya kumalat at humalo sa buhangin kaya
naging creamy white sand. Sa pamumuno ng mayor, bumabalak kami bumili ng sand
sanitizer. Kung baga, ang buhangin sa ilalim na mas maputi mapupunta sa ibabaw tsaka
mafilter ang buhangin na mas-luminaw at matanggal ang mga basura. Kasi ang sand
sanitizer, kahit abo ng sigarilyo matatanggal. Kaso lng naghahanap pa kami ng contractor
Meron kaming dalawang festival or feast para kay St. John the Baptist. Siya kasi
ang patron saint ng Lian. Tapos yung isa pa, yung ginaganap sa Matabungkay, ang Balsa
Festival. Actually may isa pa pala, Regatta sa Barangay San Diego. Ang ibig sabihin ng
‘Regatta’ ay bangka race. Yung sa kay St. John, yung dalawang feasts, yung una
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DEPARTMENT OF INTERIOR DESIGN
Kapistahan para kay San Juan para dun sa kanyang martyrdom. Tsaka kay Santuhan,
nandyan naman ang Santuhan Festival kung saan makikita mo nagsasayaw ang mga lolo
at lola kaya meron sila itinatrain. Kung saan kukuhanin si St. John sa simbahann at hindi
lang siya basta kukuhanin. May kasama siyang banda; may kasama siyang mananayaw.
Nakasakay sa mga truck ng tao. Kung baga, kukunin lng siya at ganun na lamang ang
lamang, kukuhanin sa mga mananayaw , mga banda. Kasi maraming banda dito – brass
band. Tapos pagbalik sa simbahan, ganun din. Kung baga napakasaya – may festival
agad. Ngayong year ito, sa isang barangay pa lang yun ginawa pero baka next year
magawa namin as a whole. Kasi lahat ng barangay dito ay may mga mananayaw. Tapos,
lahat dito ng barangay may mga banda. Baka magkaroon kami ng competition. Tapos yun,
ang martyrdom o yung “pugot” ni Saint John the Baptist. Kinocommemmorate namin yun
every August 29. Pero ang ginagawa naming, kapag hindi naman masyado *malamig*
kasalang bayan ang ginagawa namin. Tapos yung sa San Diego nga ang Bangka Race na
kung saan isa sa mga premyo, motor ng Bangka para masmatulungan sila sa hanap buhay.
Tsaka yung Balsa Festival, every year ginagawa siya, pero ngayong year ito…hindi
natuloy. Dahil sa kakulangan sa budget. Pero next year pipilitin naming magawa sa tulong
5. What is the livelihood of the people here? What is their main source of income?
marami kaming palayan, marami kaming tubuhan. Tsaka pagaalaga at pagtitinda ng mga
baka, kambing, baboy, manok, ganyan.Tapos meron na rin yung industry, kasi meron
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DEPARTMENT OF INTERIOR DESIGN
kaming dalawang industry. Ito ang Absolute Distillery tsaka Aseagas appretice. Yung
isang industry (Absollute distillery) nagfofocus ng mga alak. Yung isa naman gumagawa
ng bio-methane gas. Under tourism naman, dahil nga makikita mo maraming resort, ang
kinukuha nila, kahit foreigner ang may-ari ; foreigner ang care-taker or foreigner ang
nagrerenta. Uso kasi dito rentahan kagaya ng mga Koreano. Pinipilit nila na taga-Lian
ang kinukuha nila na taga-staff o kunin na mga tao para sa kanilang establishment. Kaya
Yun nga Kawayan, *Baging, at iba. Parang yun. Kasi ang mga kinukuha sa dagat
hindi bale gaanong…hindi kami pinapayagan. Kasi ang DENR talaga…focus dito....kung
baga…yung mga ganung bagay…kasi inaayos nga namin lalo yung dagat. Hindi kami
7. Are there any cultural activities here that aren’t mainstream? Activities that aren’t
Meron naman kaming native delicacies, pero yung kailangan lang nang
improvement yung packaging or labeling. Kung baga, yun yung winowork-out naming ng
DTI para magkaroon sila ng knowledge para sa proper packaging at labeling para pwede
kami makipagexport or pwede madala sa ibang lugar pa. Yun yung isa sa improvement
siguro yung sa media. Yung exposure niya sa media. Kasi sa ngayon talaga kakaunti lng
nakakaalam. Pero kung talaga tungkol sa Lian, meron naman kaming website. Pero kung sa
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DEPARTMENT OF INTERIOR DESIGN
google ka talaga titingin, kaunti lng talaga makukuha mo. Yun din kasi ang winuwork-out
naming. Para kami makilala. Kasi…kumpleto kami ehh. May pagkain kami, may lugar
kami, may festival kami, Yun nga lng, kung baga inaayos naming. Kaya meron kaming
tourism office, nandun na talaga kami magfofocus lahat…like promotion. Pero syempre
ayusin muna namin lahat bago naming ipromote. Then ipropromote namin kulang-kulang.
Kaya yun, baka iadapt din namin yung provincial office ng Batangas na kung baga na
meron silang contest na parang blogging contest…yun medyo maganda. Yun nga ayusin
About 14 years.
2. How does the Resort usually operate during the weekdays and weekends? What’s
It’s the same based on the pricing but of course during the weekdays medyo
3. Does the Matabungkay Beach have a mission and vision for its guest?
Yes, we have mission and vision BUT in general. I’ll give you the copy.
4. When was the time when the Resort has its lowest occupancy rate? Monthly?
5. Regarding the guests, who usually reserves or checks-in the resort? Foreign or
Local?
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Local.
6.How many renovations did the hotel undertake during the past few years?
The whole rooms and of course we added additional facilities such as the swimming
7. Any particular traits that makes this resort from the other resorts around the area?
Of course. Number one is that in Matabungkay, you feel like you’re in your second
home. Especially the employees. A lot of our guests said that our services were like their
second home. So meaning, the personal service is one of a kind na naiwan sa iba.
8. Usually how many people reserve or check-in during the weekends and weekdays?
up to Thursday maybe 20-30%. But of course, during Friday, Saturday, sometimes Sunday,
9.In terms of the staff, how do you divide their workload in the resort?
department heads.
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References:
BOOKS
Steele, Fritz. (1981). Sense of place. Massachusetts, CBI Publishing Company, Inc.
McDonough, B. (2001). Building type basics for hospitality facilities. New York: Wiley.
Huffadine, M. (2000). Resort design: Planning, Architecture, and Interior (pp. 156-198).
End, H. (1978). Interiors 2nd book of hotels (pp. 58-190). New York: Whitney Library of
Design.
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COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Lawson, F. Hotels, Motels, Condominiums, Design, Planning, and Maintenance (1976).
Hiller, J., & Rooksby, E. (2002). Habitus: A Sense of Place (pp. 281-292).
Yu, A. (2013). The guidelines on resort design. Hong Kong: Design Media Publishing
Inc.
JOURNALS
Jiven, G., & Larkham, P. (2001). Sense of Place, Authenticity and Character: A
E - JOURNALS
Sense of Place and Place Identity. (2017). European Journal Of Social Sciences
http://journals.euser.org/files/articles/ejser_may_aug_14/ShukranQ.pdf
Stedman RC (2003) Sense of place and forest science: toward a program of quantitative
http://tot.unm.edu/documents/Stedman2003_SoP_ForSci.pdf
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Hashemnezhad, H., Yazdanfar, S., Ali Akbar, H., & Behdadfar, N. (2013).
117.pdf
Jiven, G., & Larkham, P. (2001). Sense of Place, Authenticity and Character: A
http://dx.doi.org/10.1006/jevp.2001.0226
http://dx.doi.org/10.1007/978-1-4684-8753-4_1
327. http://dx.doi.org/10.1016/j.jenvman.2005.08.003
WEBSITES
Rules and Regulations to Govern the Accreditation of Hotels, Tourists inns, Motels,
http://accreditationonline.tourism.gov.ph/Standards.aspx
http://jinisyssoftware.com/classification-hotels-philippines/
CONFERENCE PROCEEDINGS
ONLINE ARTICLES
Ong, J. (2006). Swept away in Matabungkay. Philstar. Retrieved 23 June 2017, from
http://www.philstar.com/young-star/375127/swept-away-matabungkay