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UNIVERSITY OF SANTO TOMAS


COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Rediscovering Matabungkay: Transforming the Interior of the Matabungkay Beach


Resort through the Place Attachment Theory

A Thesis presented to the


Department of Interior Design
College of Fine Arts and Design
University of Santo Tomas

In partial fulfillment of the requirements


for the degree of
Bachelor of Science in Interior Design

Tanya Maxine D. Baterna

December 2017
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

APPROVAL SHEET

This thesis entitled “Rediscovering Matabungkay: Transforming the Interiors of the

Matabungkay Beach Hotel through the Place Attachment Theory”, prepared and submitted

by Tanya Maxine D. Baterna, has been approved and accepted for oral defense as partial

fulfillment of the requirements for the degree of Bachelor of Science in Interior Design.

ASST. PROF. MARY ANN VENTURINA - BULANADI


Thesis Adviser

Date: _____________________

Approved by the College of Fine Arts and Design.

IDr. MA. CONCORDIA SANTOS LUCILA S. ABELLA


Chair
Department of Interior Design

Date: _____________________

TYPE NAME OF COLLEGE DEAN


Dean
College of Fine Arts and Design

Date: _____________________
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

ORAL DEFENSE ENDORSEMENT FORM

The findings contained in this thesis entitled

Rediscovering Matabungkay: Transforming the Interiors of the


Matabungkay Beach Hotel through the Place Attachment Theory

prepared by

Baterna, Tanya Maxine D.

is hereby endorsed to the oral defense Panel of Jurors, in support of the


candidature for the academic degree Bachelor of Science in Interior
Design.

ASST. PROF. MARY ANN VENTURINA-BULANADI


Thesis Adviser Date
[
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

JURY’S APPROVAL SHEET

This thesis entitled [“Type Thesis Title”], prepared and submitted by Juan B. dela Cruz, has

been accepted and has been presented in an oral defense as partial fulfillment of the

requirements for the degree of Bachelor of Science in Interior Design.

PANEL OF JURORS

____________________________________
Chair

_______________________________ _______________________________
Member Member

____________________________
Date
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

CERTIFICATE OF ORIGINALITY

I hereby declare that this thesis entitled “Rediscovering Matabungkay: Transforming the
Interiors of the Matabungkay Beach Hotel through the Place Attachment Theory”, is my
own work and to the best of my knowledge. It contains no materials previously published
or written by another person, nor material which to a substantial extent has been accepted
for the award of any degree or diploma at the University of Santo Tomas or any other
education institute, except where due acknowledgment, is made in the thesis. Any
contribution made to the research by others, with whom I have worked at UST or
elsewhere, is explicitly acknowledged in the thesis.

I also declare that the intellectual content of this thesis is the product of my own work,
except to the extent that assistance from others in the project’s design and conception or in
style, presentation and linguistic is acknowledged. I also verified the originality of contents
through plagiarism software.

TANYA MAXINE D. BATERMA


Date : ______________________
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

ACKNOWLEDGMENT

First and foremost, I would like to thank God the Almighty for giving me the

strength, knowledge, ability, and opportunity to undertake this research study, and to

persevere and complete it. He has given me the power to believe in my passion and pursue

my dreams. I could never have done this without the faith I have in him. Without his

blessings, this achievement would not have been possible. To God be the Glory!

Secondly, I would like to express my sincere gratitude to my advisor, Asst. Prof.

Mary Ann Venturina-Bulanadi for her continuous support of my thesis; for her patience,

invaluable advices, and suggestions. It is with her supervision and challenges that brought

this work towards completion.

Thirdly, I would like to thank my friends, relatives, and informants. Who, in their

own ways, kept me going on my path to success, assisting me as per their abilities, in

whatever manner possible and for ensuring that the flame of perseverance doesn’t die

down. I want to acknowledge and appreciate their help that thoroughly helped me widen

my research from various perspectives.


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Lastly, my acknowledgement would be incomplete without thanking the biggest

source of my strength, my family, who encouraged me and prayed for me throughout the

time of my research. The blessings of my dear parents and siblings amade a tremendous

contribution in helping me reach this stage in my life. I thank them for putting up with me

in difficult moments where I felt stumped and for relentlessly motivating me on to follow

my dream of getting this degree. This would not have been possible without their

unwavering love and support.

ABSTRACT
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

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Abstract length is limited to 120 words. The abstract should not contain any information

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findings or methods.

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TABLE OF CONTENTS
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Page
Title Page

Approval Sheet

Oral Defense Endorsement Form

Jury’s Approval Sheet

Certificate of Originality

Acknowledgment

Abstract

Table of Contents

List of Tables

List of Figures

CHAPTER I: INTRODUCTION
Background of the Study
Statement of the Problem
Significance of the Study
Scope and Limitation of the Study

CHAPTER II: CONCEPTUAL FRAMEWORK


Review of Related Literature
Conceptual Framework
Definition of Terms

CHAPTER III: METHODOLOGY


Research Design
The Sample
The Instrument
Data Collection Procedure
Data Analysis Procedure
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

CHAPTER IV: DATA ANALYSIS AND PRESENTATION OF RESULTS


Survey / Interview Results (when applicable)
Master Plan identifying the selected areas
Per Area Presentation -
Area 1 Design Analysis and Solution
Design Analysis / Rationale
Concept and Mood Board
Area Requirement Sheet
Reflected Ceiling Plan
Furniture Footprint Plan
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Floor Pattern Layout (when applicable)
Interior Section Elevations
Itemized Furniture Drawings
Swatch Board
Lighting Layout
Power Layout
Auxiliary Layout
Construction Details
Perspective Drawing
Budgetary Cost Estimate
Summary (narrative)

Area 2 Design Analysis and Solution


Design Analysis / Rationale
Concept and Mood Board
Area Requirement Sheet
Reflected Ceiling Plan
Furniture Footprint Plan
Floor Pattern Layout
Interior Section Elevations
Itemized Furniture Drawings
Swatch Board
Lighting Layout
Power Layout
Auxiliary Layout
Construction Details
Perspective Drawing
Budgetary Cost Estimate
Summary (narrative)

Area 3 Design Analysis and Solution


Design Analysis / Rationale
Concept and Mood Board
Area Requirement Sheet
Reflected Ceiling Plan
Furniture Footprint Plan
Floor Pattern Layout
Interior Section Elevations
Itemized Furniture Drawing
Swatch Board
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Lighting Layout
Power Layout
Auxiliary Layout
Construction Details
Perspective Drawing
Budgetary Cost Estimate
Summary (narrative)

Area 4 Design Analysis and Solution


Design Analysis / Rationale
Concept and Mood Board
Area Requirement Sheet
Reflected Ceiling Plan
Furniture Footprint Plan
Floor Pattern Layout
Interior Section Elevations
Itemized Furniture Drawings
Swatch Board
Lighting Layout
Power Layout
Auxiliary Layout
Construction Details
Perspective Drawing
Budgetary Cost Estimate
Summary (narrative)

Recapitulation of Budgetary Cost Estimates in Table Format

CHAPTER V: CONCLUSION AND RECOMMENDATIONS

REFERENCES

APPENDICES
Design Matrix
Transcriptions of Survey and Interviews (when applicable)
Additional information relevant to Design Solutions
Thesis Proposal Letter
Architect’s Approval on Use of Plans
English Editing Certification Form
Interior Design Contract
Resume
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

LIST OF TABLES

Table Page

1.

2.

3.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

LIST OF FIGURES

Figure Page

1. Master Plan

2. Area 1 Concept and Mood Board

3. Area 1 Floor Plan

4. Area 1 Reflected Ceiling Plan

5. Area 1 Interior Elevations


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

6. Area 1 Itemized Furniture Drawing

7. Area 1 Electrical Plan: Lighting Layout

8. Area 1 Electrical Plan: Power Layout

9. Area 1 Electrical Plan: Auxiliary Layout

10. Area 1 Working Drawings

11. Area 1 Perspective

12 Area 1 Swatch Board

CHAPTER I
INTRODUCTION

Background of the Study

People these days lead a very busy lifestyle – between work, school, traffic and the like.

More often than not, it is hard to find time to take off in the yearly summer recess. The

probability of obtaining a well-sought vacation is proven to be a challenge. This in turn, made


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
working individuals more meticulous in planning their “perfect” vacation amidst a hectic

schedule.

A traveler’s aim in a vacation is to enjoy peace, get rest, and be entertained. (Yu, 2013)

They browse through numerous travel guides and brochures in hope of acquiring new

experiences that will transform into meaningful memories. Designers and architects are held

responsible to evoke these said memories; in which is achieved through a direct result of

thoughtful and successful planning, design, and construction. (Mcdonough et. al. , 2001). The

key is to take the traveler on a journey consisting of memorable moments throughout the

property.

Not all travelers are easy to please. There will always be the discerning ones who yearn for

a unique hospitality experience. These are the individuals who seek places wherein the location

is reflected in every aspect of their experience. According to John Hill and Robert Glazier of

Hill Glazier Architects (2001), hotels can create a feeling of place that imparts a lasting

memory if they are inspired by their surroundings.

The Philippines is known as one of the biggest tropical archipelagos in the

world. With its vast array of beaches, rainforests, and volcanoes, there is always a

promise for travelers who come to this enticing land. (Zialcita, 2000). Boasting a range

of attractions and a reputation for hospitality, the country has a competitive advantage

in the areas of prioritization of tourism, openness, and natural resources. (Department

of Tourism [DOT], 2016).

The Matabungkay Beach Hotel (a.k.a The Matabungkay Beach Club) is a three-

star beachside resort situated near the shores of Matabungkay Beach at Lian, Batangas

City. Back in the early 80's to early 90's, it was known as one of the most favored
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
resorts in the Philippines. A number of its patrons described it as a “throwback-

worthy” summer destination for beach bonding with family and friends. The facility is

described as a place to rediscover tradition and to enjoy everything in great company.

Unfortunately, due to the surge of Philippine tourism and emergence of new trend in

hotels, the Matabungkay Beach Hotel experienced a decline and wasn’t able to keep up

with the competition against the newly developed hotels across the Philippines.

The Place attachment theory is based from the studies of environmental

psychology under ‘sense of place’ that points to varied spatial and human factors. It

describes how people perceive places and how they relate to the built environment

through emotional meanings and common sense. (Relph, 1976)

This study will be referencing from different disciplines from Interior Design,

Architecture, Social Sciences, Humanities, and Psychology. This study aims to

understand the impact of transforming the interiors of the resort through the place

attachment theory and identifying the social and physical characteristics associated that

may help influence guest loyalty and experience through the selected areas of the

Matabungkay Beach Hotel: Lobby, Restaurant, Deluxe Room, and Sports bar and

wave lounge. This study also aims to apply its theory and all its characteristics into

designing a successful hospitality facility by enhancing the sensitivity of human

experience, perception, and shared acceptance of comfort, pleasure, beauty, and human

accommodation

Statement of the Problem


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
In order to provide an effective design solution to the problem, the study seeks to answer

the following questions:

1. What is the “Place Attachment Theory” and how is it relevant to the interior design of

the selected areas of the Matabungkay Beach Resort at Lian, Batangas City.

Namely:

a. Deluxe Room

b. Wave Bar and Sports Lounge

d. Lobby

e. Restaurany

2. How can the Place Attachment theory be effectively utilized in the planning,

programming, and designing of the Matabungkay Beach Hotel at Lian, Batangas City?

3. How can the application of the Place Attachment Theory to the chosen interiors of the

Matabungkay Beach Hotel located at Lian, Batangas City be able to help enhance guest

experience and satisfaction?

4. How can the application of the Place Attachment Theory to the chosen interiors of the

Matabungkay Beach Hotel located at Lian, Batangas City be able to help attract guests?
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
5. How can the application of the Place Attachment Theory to the chosen interiors of the

Matabungkay Beach Hotel located at Lian, Batangas City be able to gain the loyalty of

guests?

Significance of the Study

The Matabungkay Beach Hotel in Lian, Batangas shall be the utmost beneficiary of

this research. It shall provide them with useful information in improving and proposing

insightful ideas for the betterment of the facility.

This study is also significant to transform the interior environment of the

Matabungkay Beach Hotel through the Place Attachment Theory. This study will provide

disclosure of the importance of not only the exterior, but the interior environment as well,

in the planning and constructing of hospitality facilities.

This study also benefits the researcher for acquiring new knowledge and a deeper

understanding of hospitality design, specifically resort hotels, which may be able to utilize

in the future.

Moreover, it is also useful and helpful to the guests of the Resort hotel. It will

highly contribute to the success of their overall vacation experience.

This study is highly significant in the field of Interior Design and Architecture as it

contributes additional information for hospitality design that may be used for future

reference. It shall provide them with useful information in which they may use as guide in

the planning, programming, and designing process of the whole project. It shall provide
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

explanations of the general information about how the Place Attachment Theory can help

transform the interiors of the resort by identifying the social and physical characteristics

associated that may help influence guest loyalty and experience

Lastly, it is beneficial to researchers with a similar study. It will guide them and

provide them necessary data for their research.

Scope and Limitation of the Study

The coverage of this study is limited to the Matabungkay Beach Hotel. It will only

cover four selected areas: Deluxe Room, Wave Bar and Sports Lounge, Lobby, and

Restaurant. This research further analyzes the impact of transforming the interiors of the

resort on through the place attachment theory and identifying the social and physical

characteristics associated that may help influence guest loyalty and experience through the

selected areas of the Matabungkay Beach Hotel: Deluxe Room, Wave Bar and Sports

Lounge, Lobby, and Restaurant. It also provides ways to effectively utilize the Place

Attachment Theory to incorporate an effective environment for its guests.


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

CHAPTER II
THEORETICAL AND CONCEPTUAL FRAMEWORK

Review of Related Literature and Studies

A. International Character of Hospitality Design

This topic discusses the reviews of literature regarding the leisure and

recreational development of hospitality design.


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

According to Stephen Klement (2001), Hotel occupancy rates grew to

remarkable levels due to the advancement of business and leisure travel; prompting

development in the renovation of existing and newly constructed hospitality facilities

Back then, Hotels are formerly perceived as facilities for travelers to take rest, but this

has been upgraded as time went by. The size, configuration, and price range of the

accommodation have been modified through time. Like any other commercial building

types, hospitality has always challenged owners, developers, and investors to look

ahead and to have a suitable facility available whenever the market demanded it.

Thomas Conran (2014) states that a hotel should not be viewed as a commodity but

rather a distinct buying proposition with meaningful benefits.

Whether in building or planning a hotel, what first comes to mind during the

design process is recalling the times when you and your loved ones have stayed in a

hotel. Mcdonough(2001), states that the guest’s first and last experience in a hotel

should be a reminder of the excellence of the experience as whole. Successful hotels

made their impact because they utilized and possess the right qualities of color, light,

space, and personnel. These qualities are significant because a single bad experience or

memory will keep a guest from returning.

B. History of Hotels

This topic discusses the about the brief history of hotels and how it evolved as more

than a commodity.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
The very first hotels were the inns and taverns that provided food and shelter for

wandering travelers in search of trade and work. The first motels strategically place

themselves in between crossroads and the interval of neighboring towns. As income grew,

living became a luxury. It piqued people’s curiosity and motivated them to travel to foreign

lands given that they have more time and money. (Mcdonough, 2001)

The discovery of modern transportation had also affected the design of hotels. As

modes of transportation improved, it gave people the chance to travel to farther

destinations. This raised hotel occupancy rates and fostered the property to build more

guest rooms that led to the development of the standardization of hotel design. (2001)

C. Resort Hotels

This topic discusses the reviews of literature regarding the classification,

planning, and programming of Resort Hotels.

In planning and designing a resort hotel, it is of utmost importance to consider the

function the resort will fulfill for its patrons. (Hill, et. al., 2001, 69)

According to Mcdonough (2001), a resort is often described as a destination and by

its nature has a symbiotic relationship with the area around it. The resort experience is

associated and consists of natural resources and architectural complexes equipped with a

wide variety of leisure and entertainment facilities that cater to accommodation,

convention, entertainment, recreation, shopping, and sports. (Huffadine, 2000). The design

of hotels in this category should include these concepts:


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
1. Lobbies and public spaces that encourage visiting outdoor areas

2. Strong integration of authentic local construction materials and finishes

3. Reasonably sized and appointed bath fixtures with strong water flow

4. Larger back of house area to provide a high level of guest service

5. Varied back of the area leading to outdoor venues

6. Heavy mechanical systems to balance indoor and outdoor conditions

7. Strong Emphasis on site planning and environmental concerns

C.1 Construction Materials and Methods of Resort Hotels

This topic discusses the reviews of literature regarding the importance of

selecting the proper materials in Resort architecture and design

Having a practical approach of choosing and applying materials can add a sense of

quality to a resort. According to Del Curto, the materials rational and oriented use is

necessary to bring out and enrich the perceptive and sensorial experience undergone by the

consumer. (2009) Poor selection of materials may cause a detriment to the overall design of

the property and decrease overall experience. By using materials appropriate to the region,

it can create structures and designs that complement the surrounding tradition.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Materials in use by the regional culture are usually those that are more resistant and

resilient. It should be durable with respect to water, infiltration, decay, mildew, and termite

resistance; this process embraces local traditions, characteristics and limitations on

materials. It’s a better choice than trying to impose outside, foreign solutions that can lead

to problems such as constructions delays, poor craftsmanship and excessive cost.

D.2 Classifications of a Resort Hotel

In the Philippines, hotel classification is done through the process of accreditation.

This process of accreditation is called the National Accommodation Standards and is

conducted by the Department of Tourism (DOT) in the Philippines. Its goal is to primarily

check if a certain hotel would pass the required standards for hotel operations such as ease

and expediency for hotels guests, hygiene, and security.

According to the old National Accomodation Standards, Hotels  in the Philippines

are classified into four (for purposes of accreditation):  De Luxe Class, First Class,

Standard Class, and Economy Class). For resorts, however, are classified as Class “AAA”,

Class “AA”. Class “A”, and Special Interest Resorts. These classifications are graded

according to the existence of an inventory checklist.

 Location – Locality, Environment, Facade, Architectural features

 Bedroom Facilities and

Furnishings –  Size, Suite, Bathrooms, Telephone, Radio/Television, Cold
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Drinking Water, Refrigerator/Mini-Bar, Room Service, Furnishings and Lighting,

and Information Materials

 Front Office/Reception – Lounge, Porter Service, Foreign Exchange

Counter, Mailing Facilities, Long Distance/Overseas Calls, Reception

Amenities, Telex and Facsimile

 Housekeeping – Linen, Laundry/Dry Cleaning Service, Carpeting

 Food and Beverage – Dining Room, Bar, Kitchen, Crockery

 Recreational Facilities – Swimming Pool, Tennis/Golf/Squash/Gym Facilities,

 Entertainment – Live entertainment

 Engineering and Maintenance – Maintenance, Air-

conditioning, Ventilation, Lighting, Emergency Power, Fire Prevention Facilities

 General Facilities – Outdoor Area, Parking/Valet, Function and Conference

Facilities, Shops, Security, Medical Service

 Service and Staff – Professional, and customer service oriented

 Special Facilities – Business center, limousine, airport and tour services

C.2.1 Class AAA Resort

As stated in Section 9 of the Department of Tourism rules and regulations to govern

the accreditation hospitality establishments. The following are the minimum requirements

for the operation and maintenance of a Class "AAA" Resorts:

Minimum Requirements for Class AAA Resorts


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Location and Environment
The resort shall be situated in a suitable location free of

noise, atmospheric and marine pollution.


Parking (if applicable)
An adequate parking space with parking security shall

be provided free to guests.


Facilities and Room
The resort shall have its rooms, facilities and amenities
Accommodations
equivalent to those of a First Class Hotel required under

Section 4 hereof.
Public Washrooms
There shall be a clean and adequate public toilet and

bathroom for male and female, provided with sufficient

hot and cold running water, toilet paper, soap, and hand

towel and/or hand dryer.


Sports and Recreational
The resort shall offer at least four (4) sports and
Facilities
recreational facilities.
Conference/Convention
Conference/convention facilities with attached toilets
Facilities
shall be provided.
Employee Facilities
Adequate and well-maintained cafeteria, locker rooms

and separate bathrooms for male and female employees

shall be provided

Table 1: Minimum Requirement for Class AAA Resorts

C.2.2. Class AA Resort

In Section 10 of the Department of Tourism’s rules and regulations to govern the

accreditation hospitality establishments.The following are the minimum requirements for

the operation and maintenance of a Class "AA" Resorts:


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Minimum Requirements for Class AA Resorts
Location and Environment
The resort shall be situated in a suitable location free of

noise, atmospheric and marine pollution.


Parking (if applicable)
An adequate parking space with parking security shall

be provided free to guests.


Facilities and Room
The resort shall have its rooms, facilities and amenities
Accommodations
equivalent to those of a Standard Class Hotel required

under Section 5 hereof.


Public Washrooms
There shall be a clean and adequate public toilet and

bathroom for male and female, provided with sufficient

hot and cold running water, toilet paper, soap, and hand

towel and/or hand dryer.


Sports and Recreational
The resort shall offer at least four (3) sports and
Facilities
recreational facilities.
Conference/Convention
Conference/convention facilities shall be provided.
Facilities
Employee Facilities
Adequate and well-maintained locker rooms and

bathrooms for male andfemale employees shall be

provided.

Table 2: Minimum Requirement for Class AA Resorts

C.2.3 Class A Resort

As stated in Section 11 of the Department of Tourism’s rules and regulations to


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
govern the accreditation hospitality establishments. The following are the minimum

requirements for the operation and maintenance of a Class "A" Resorts:

Minimum Requirements for Class A Resorts


Location and Environment
The resort shall be situated in a suitable location free of

noise, atmospheric and marine pollution.


Parking (if applicable)
An adequate parking space with parking security shall

be provided free to guests.


Facilities and Room
The resort shall have its rooms, facilities and amenities
Accommodations
equivalent to those of a Standard Class Hotel required

under Section 6 hereof.


Public Washrooms
There shall be a clean and adequate public toilet and

bathroom for male and female, provided with sufficient

running water, toilet paper, and soap.


Sports and Recreational
The resort shall offer at least four (3) sports and
Facilities
recreational facilities.
Conference/Convention
Conference/convention facilities shall be provided.
Facilities
Food and Beverage Outlets
The resort shall have at least one (1) food and beverage

outlet.

Table 3 : Minimum Requirement for Class A Resorts


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

C.2.4 Special Interest Resort

As stated in Section 11 of the Department of Tourism’s rules and regulations to

govern the accreditation hospitality establishments. The following are the minimum

requirements for the operation and maintenance of a Special Interest Resort

Minimum Requirements for Special Interest Resorts


Location and Environment
The camp and ground sites shall be well-drained and not

subject to flooding. It shall be distant from any source of

nuisance and shall not endanger sources of any water

supply and other natural resources.


Lounge and Reception
There shall be a reception counter and a reasonably
Center
furnished lounge commensurate with the size of the

resort.
Room Accommodations
There shall be at least five (5) lettable bedrooms for

permanent site operations, sufficient and fresh supply of

clean linen, mirror and electric fan except in places

where electricity is not available. For movable operation,

a minimum of sixteen (16) guests plus the staff shall be

accommodated in tents, lean-tos and the like. Where

permanent tents are used, flooring shall be at least four

(4) inches above the ground. Tents shall be provided with

adequate beddings suitable for tropical use. Theme

parks may be exempted from this requirement.


Toilet and Bathroom
There shall separate clean toilet and bathroom facilities
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

for male and female guests which shall be provided with

sufficient supply of running water and situated in

appropriate and accessible areas. The same shall be

supplied with soap and toilet paper. Adequate portable

chemical toilets shall be provided at the camp site for

mobile groups. In the absence of chemical toilets,

temporary sanitary latrines shall be provided based on

acceptable Philippine standards.


Lighting, Furnishing, and
Lighting arrangement and furnishings in all rooms shall
Ventilation.
be of good standard. In areas where there is no electrical

power, each room shall be provided with non-hazardous

portable lights. Adequate means of ventilation shall also

be provided.
Staff and Service
Adequate number of trained, experienced, courteous and

efficient staff shall be employed. They shall wear clean

uniforms at all times. The front-line staff shall have a

good speaking knowledge of English.

Table 4 : Minimum Requirement for a Special Interest Resort

C.3 Updated National Accommodation Standard (Star Rating System)


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
During the last quarter of 2012, a coordination between the Department of Tourism

of the Philippines and German Technical Cooperation (GIZ) made a new National

Accommodation Standard called the Star Rating System. It is a point system based

on inventory, availability, condition and quality of a specific facility as well as service.

(Balagosa, 2014)

Rating System
Star Grading Total Score (Hotel, Resort, Apartel)
1 star 251 – 400 points
2 star 401 – 550 points
3 star 551 – 700 points
4 star 701 – 850 points
5 star 851 – 1000 points

Table 5 : Star Rating Point System

The criteria for the rating system is composed of seven major business areas. The lounge

area and the kitchen area is only used for apartment hotels.

Criteria for Rating System


Business Area Hotel

Arrival & Departure 10%

Public Areas 10%

Bedrooms 30%

Bathrooms 15%

Food & Beverage 15%

Lounge Area * n/a

Kitchen Area * n/a

Amenities 10%
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Business Practices 10%

Total 100%

Table 6: Criteria for Star Rating System

D. How a Resort Hotel Functions

This topic discusses the reviews of literature regarding the programming and

operations of Resort management.

A hotel is a balance between host, guest and place. (Mcdonough, 2011) To build an

efficient and successful hotel, the owner and designer must have a mutual understanding on

the basics of resort management. With proper understanding of the actual tools and

amenities used by the hotel staff of a particular area, details and finishes are properly

designed and specified. According to Muffadine (2001), there must be at least a person or

persons to do the following.

1. Greet the Guest and get them into their rooms

2. Handle cash received and pay bills

3. Clean and set-up rooms

4. Maintain and Upgrade the building systems

5. Manage all of the aforementioned activities


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
D.1 Resort Hotel Programming

Resorts attract a wide variety of guest ranging from FIT’s (Free independent

travelers), to group, and package deal travelers; the expectation of each individual varies.

The main target for building a resort is to provide guest with diversified service and

entertainment.(Design media Publishing Inc, 2013, p.005) The usual common goals of

guests is to escape their daily routines through relaxation and recreation. The areas are

divided into 4 categories:

1. Guest Rooms

2. Public Areas

3. True back of house supports areas

4. Covered nonconditioned exterior areas

Figure 1 : Hotel Programming Basic Relationship Chart


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Figure 1 : Basic Hotel Operational Chart

D.2 Hotel Operations

A hotel facility has two distinct areas: the world of guests, called the front house,

and the world of hotel operations, called the back of the house. (Huffadine, 2000)

D.2.1 Front of the House

Is considered as the nerve center of the resort and receives the greatest attention

from the owners, operators and designers as to function and design. These are the areas

where guests interact with the hotel staff (Huffadine, 2000) It comprises the ff:

1. Communications

2.Bell service and concierge


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Figure 2: Front Office Function Chart

D.2.2. Back of the House

These are areas that are production and support driven, and generally get short strift

in design and building because they are not perceived as revenue producing. However,

these areas should be given importance. The efficiency and morale of the hotel staff, which

shapes the quality and level of service, is maintained and presented to the guest.

(Huffadine, 2000)

1. Chef and Kitchen Staff


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
2. Menu type and facility planning

3. Group services and meetings

4. Room Service

5. Housekeeping operation

6. External Facilities and public spaces

7. Laundry

8.Recreational Management

9. Executive Offices
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Figure 3: Basic Hotel Organizational Chart

E. Public Areas

This topic discusses the reviews of literature regarding the rooms, facilities and

amenities of Resort Hotels.

E.1 Guest Rooms

Is known as “The Heart of the Hotel. ”(End, 1978). The main business of the hotel

is directed towards the letting of the guestroom. The key to long-term guest satisfaction is

to develop an efficient and effective design that improves the hotel’s operating efficiency.

The design and planning of individual guestrooms are based from the locale and target

market of the facility. Design professionals should have the knowledge of the developer's

vision for the property in mind. To design a look and feel that is suitable for the quality

level of the hotel. Most hotels include a mix of guestrooms, often composed of rooms with

one king (or queen) bed, rooms with two double (or twin) beds, and suites of differing

configurations.

Guest rooms are classified into three basic room categories: standard room, family

room, and suite. The classification of each rate varies according to the number of beds,

room size, and amenities.

E.1.1 Standard Rooms

 A standard room is the cheapest room available in a hotel. It comes with a single
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
king-sized bed, or two queen beds, or a single double bed. The standard room has basic

amenities such as a television, coffee maker, telephone, desk, closet and private bathroom.

E.1.2 Family Rooms

 A number of hotels build larger rooms with three or more beds to accommodate

families. Family rooms also offer sitting areas that double as a sleeping space with the use

of sofa beds. They also offer extra individual bunk beds for children if requested. Triple or

family rooms are more commonly found as suites than as one large room with several beds

in it.

E.1.3 Suite

  A suite is like a micro apartment inside the hotel. It is much larger than a standard

room and family room, therefore, is classified as the most expensive room in the hotel. It

has bedrooms, living area, and possibly a kitchenette. These rooms are often used by

businessmen and families looking to stay in the hotel for an extended period of time.

E.2 Lobby and Reception

“Is the main point of entry and the resort’s first opportunity to present an immediate

visual statement.“ (Huffadine, 2000) It is the area often subjected to scrutiny because it the

hotel’s foremost character upon entry. (Lawson,1976). Henry End (1978) states that the

main entry should be welcoming, and not overwhelming. In which, should be easily

identified and leads straight to the reception hall.


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

The reception hall comprises the general circulation and reception lounge wherein

the general manager or one of a number of assistant managers greet the guest upon arrival.

It serves as the main route of entry and departures for guests. The cashier, information, and

front desk are situated at this area. (Huffadine,2000).

E.3 Retail / Souvenir Shop

Is generally an extension of the lobby. Its design should harmonize with the image

of the resort. (Huffadine,2000) It falls into five (5) groups:

1.Kiosks: airlines, travel agencies etc

2. Gift, Jewelry, and Souvenir Shops

3. News agents, confectioners, and bookstalls

4. Boutique and Recreational Clothing

5. Beauty Salons

E.4 Restaurants

A restaurant offers several grades and types of cuisines. It is a place to where

patrons dine as they are centers of activity. There are various food outlets a restaurant could

display, like:

1. Bistro Service

2. Buffet
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
3. Open air restaurant and pool bars

4.Bars serving drinks and simple snacks

5. Snack Bars

E.5. Spa

Is the facility renowned to induce and pamper the guests with health and relaxation

E.6. Conference Area / Function Room

The largest hotels in any market have at least one distinct ballroom, smaller meeting

rooms, boardrooms, conference rooms, exhibition space, and dedicated banquet rooms. The

purpose of these rooms is usually designed to be multi-functional, cost-effective, and

encourage frequent usage.

E.7 Sports Lounge

F. Place Attachment Theory

Place attachment mentions the emotional impact of a place. In fact, place

attachment is a symbolic relationship with the place which is formed by giving the

emotional meanings and common sense to a particular place or territory and that explain

how people percept of places and how they relate to their (Low & Altman, 1992).

The place is meaningful and significant to people. In this regard, the place has unique

identity and character to the users via its beloved symbols.


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
F.1. Place Attachment Affective Factors

A review of literatures about place attachment might classify factors which

influenced on creation or promotion of place attachment that comes in follow:

F.1.1. Physical factors

In the field of place attachment, many researchers attempt to answer the questions;

which place is more important to people and why? Their results show that both physical

and social features play the same roles in creation of place attachment. (Stedman, 2003)

The role of physical space on place attachment points the direct and indirect role on place

attachment.

F.1.2. Social factors

Basically, environment psychology is not only related to physical place but also

includes social dimensions too. Positive relationship between physical place and personal

satisfaction relates to communication. Thus, facilitating interaction gives a meaningful

place for individuals. Place attachment has a direct relationship with the power of

communication. Its rate develops whenever people have positive interaction and social

compatibility in a place.

F.1.3. Cultural factors


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
            Groups, families and society members with similar cultures are common in place

attachment. Place attachment relates in their cultural requirement setting. (Newell 1997)

F.1.4. Personal factors

            Place attachment is different for every individual. People select and attach place due

to their cognitive tendencies that results from personal characteristics and factors.

Individualism is an important factor in social orientation and the development of social

communication.

F.1.5. Memories and experiences

           Place attachment takes place when people experience meaningful experiences by

staying in a place for a period of time. In this process, the place will have vast meaning.

(Tuan, 1980) pointed that there is a correlation between the integrity of person and place.

F.1.6 Place satisfaction

            The emotional relationship of a person and place depends on his place satisfaction

and how he assesses it; it relies on his perceptions of place, place satisfaction, quality, and

security -- that such perceptions are conscious or unconscious, objective or subjective,

personal or social, and results in the security, conservation and development of that place.

The Satisfaction factor, however, depends on factors like facilities, place adaptation,

performance, setting, sustainability, visual characteristics, management, place, and

background features.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
F.1.7. Interaction and activity features

An important factor in applying place attachment is the interaction of human-place

and human-human through activity features. It results through the individual interaction

with the social and physical place forming behavioral, cognitive, emotional, and

meaningful interactions. In turn, the effect of place activities affects place attachment.

Studies also showed that place attachment can be even promoted through factors such as

holding periodical celebrations, events, amenities present on a space.

Figure 4 : Place Attachment Model

F.2 Place Dependence

Is known as one of the dimension under place attachment. According to Stokols

and Schumaker (1981), place dependence is defined as an occupants perceived strength of


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
association between him or herself in specific places. This process involves a comparison

of current outcomes to those that would be obtained by selecting an alternative course of

action. Thus, place dependence concerns how well a setting serves goal achievement given

a range of alternatives.

Conceptual Framework

Design Project

Matabungkay Beach Hotel


Deluxe Room
Sports Bar and Wave Lounge
Lobby
Restaurant

INPUT THROUGHPUT OUTPUT

Rediscovering
Matabungkay by A qualitative approach Validate and criticize
Transforming the of gathering, analyzing, the constructs of place
Interiors synthesis, and attachment and
of the Matabungkay evaluation of data to identify its influence
Beach Hotel through find and compose the to both the users
the Place Attachment appropriate design and interiors of the
Theory application that will Matabungkay Beach
support the Place Resort to provide
Attachment Theory in design solutions
Effect towards guest the Matabungkay Beach
respondents Hotel
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

EVALUATION/FEEDBACK

Figure 5: Conceptual Frameowrk

Definition of Terms

Attachment the fondness of something/one

Design a plan or drawing produced to show the look and

function or workings of a building, garment, or

other object before it is made

Environment a person's physical surroundings; the

conditions and circumstances that surround

someone

Experience the feeling of emotions and sensations as opposed

to thinking; involvement in what is happening

rather than abstract reflection on an event.

Guests A person staying at a hotel or guest house.


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Hotel a building, edifice or premises or a completely

independent part thereof, which is used for the

regular reception, accommodation or lodging of

travelers and tourist and the provision of services

incidental thereto for a fee.

Interior the inner or indoor part of something, especially a

building

Loyalty quality of being faithful to someone or something

else

Patron A customer of a shop, restaurant, etc., especially a

regular one.

Place a portion of space available or designated for or

being used by someone.

Place Attachment Place attachment is one dimension of total place

sensitivity and positive emotional attachment that

develop between place and individual (Stedman,

2003)
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Place Dependence is a determination of functionality of a given space

relative to alternative place options

Rediscovering discover (something forgotten or ignored)

again.

Resort Hotel any place or places with pleasant environment and

atmosphere conducive to comfort, healthful

relaxation and rest, offering food, sleeping

accommodation and recreational facilities to the

public for a fee or remuneration.

Satisfaction Fulfillment of one's wishes, expectations, or needs,

or the pleasure derived from this.

Sense of Place the intrinsic character of a place, or the meaning

people give to it, but, more often, a mixture of both;

a collection of qualities and characteristics – visual,

cultural, social, and environmental – that provide

meaning to a location
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Tradition the transmission of customs or beliefs from

generation to generation

CHAPTER III

METHODOLOGY

This chapter provides the processes undergone to achieve the desired design
solutions to the design problem. It ultimately explains the procedures conducted to gather
true and sufficient data for the study.

Research Design

This study shall use a qualitative study method of the research design wherein in the

descriptive method presents a thorough explanation of the existing situation of the subject,

hence also determining causes of the problems present in the said matter.

Case study method involves observing and investigating phenomena over a period

of time. In this study, the researcher aims to personally visit the resort hotel and observe the

facility’s current condition to the individuals. This is to fully understand how an individual

is affected through his present environment. This includes gathering knowledge about the

past, the present, and if applicable, and of the Resort Hotel. This process shall also require

the researcher to formulate questions and carry out questionnaires to further expound on the

subject matter. Hence, this method also requires a deep and full understanding of the theory

to be applied in order to create an efficient design approach for the Matabungkay Beach

Hotel at Lian, Batangas City


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
With this, a qualitative technique shall be implemented as the chosen research

technique for this study. Moreover, the qualitative technique of research gathers

information and produces outcome through conducting interviews, observations and/or

focus groups with individuals linked to the subject matter.

Through conducting interviews and having personal observations, the researcher is given

the advantage of determining specific wants and needs of the facility

The Sample

To be able to acquire adequate data to produce an efficient, cohesive, and intelligent

design solution to address the problems identified in this study. Making observations,

conducting interviews and handing surveys are the methods that shall be used. Also,

interviews with the general manager and oldest admin of the resort, plus the tourism officer

of Lian will be done to gain knowledge of the daily operations and history of the Resort

Hotel. In line with this, the researcher will be conducting a survey of 40 respondents who

are aged 18-years-old and above. They shall be either local or international tourist and

should have visited the Matabungkay Beach Hotel

The Instrument

There are various ways to gather information. Site visits of the resort hotel, a

variety of books, journals, magazine articles, legislations, studies, and electronic sources

were utilized as references for this study. Sources ranging from the 1970s up to the present
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
were used to contribute to the identification of historical and current information useful to

the subject matter.

The instrument that shall be used for this study will be a survey. The first part of the

survey deals of the personal experience of the respondent in the facility. The second part

deals with the respondent’s personal design preferences of the interior design of the

facility. This includes identified elements and principles for hospitality facilities,

specifically resort hotels. The third part deals with the respondent’s most memorable

experiences in the hotel through the use of photo elicitation. The last part deals about how

the respondent accesses the Matabungkay’s Beach Hotel’s present interior design.

Data Collection Procedure

The first step in acquiring data is by getting architectural plans, and getting

permission to use the facility as a study. Next, visiting the actual site, and identifying the

problems within the facility were the primary tasks undergone by the researcher.

After acquiring plans, information are gathered through sources such as books,

journals, articles, studies, and electronic media from the UST Library, Internet and other

sources from fellow companions, students, and professionals. The data gathered through

these materials helped the researcher gain enough and sufficient knowledge about her topic

before proceeding to the next step.

Next step, the researcher will be conducting interviews and handling survey

questionnaires personally and online. The researcher will also conduct interviews with the

general manager and oldest admin of the beach Hotel. An interview with the tourism

officer of Lian, Batangas will also be held. During the interviews and surveys, the
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
researcher will introduce and remind each participant about the purpose of study; namely,

the effect of place attachment and how it is applied through the interior and how it affects

the user. The researcher also informed the interview participants that their answers would

be audio-recorded, transcribed, and stored in a secure location/ The results from both of

these will help validate the data gathered for the research

Data Analysis Procedure

The Matabungkay Beach Hotel is a beach resort located in the small barangay town

of Matabungkay in Lian, Batangas. The researcher made a survey questionnaire to a group

of respondents who are aged 18-years-old and above. The said respondents should also

have stayed in the resort. A total of 40 surveys were left at the reception area of the resort

for distribution. A total number of 32 surveys were found to be valid for data analysis. The

researcher also made use of the internet to distribute the survey through the form of google

surveys. A total number of 10 respondents managed to answer.

The goal of the survey is to determine and understand the impact of transforming

the interiors of the Matabungkay Beach Hotel on place attachment and identifying the

social and physical characteristics associated that may help influence guest loyalty and

experience through the selected areas of the resort. The survey is carefully designed to

comprise questions about the proper planning, programming, and designing of a resort

hotel. The survey is divided into 4 parts: basic demographic profile, personal experience,

interior design of a resort in general, and personal experiences regarding the Maabungkay

Beach Hotel’s interior.


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Transcript of Survey

Survey Questionnaire

Good Day! I am a bonafide 4th-year student from the University of Santo


Tomas, taking up Bachelor of Science in Interior Design. I am currently conducting a
survey for my thesis entitled “Rediscovering Tradition: Transforming the Interiors of
the Matabungkay Beach Hotel through the application of the Place Attachment
Theory.” This survey aims to determine your needs, and preferences regarding the interior
design of a Resort Hotel. The lists below are statements that were designed to determine
the proper planning, programming, and designing of the Matabungkay Beach Hotel. The
Data collected will greatly help the researcher understand the impact of renovating the
interiors of the resort on place attachment and identifying the social and physical
characteristics associated that may help influence guest loyalty and experience. Your
participation in this survey is entirely voluntary and your responses will be kept
confidential and anonymous. Please read the following questions carefully and do answer
honestly. The total time for doing this survey is about 10 minutes. Thank you very much
for your kind consideration!

Sincerely,
Tanya Maxine D. Baterna,
Interior Design Student
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
RESPONDENT DETAILS
Instructions : Put a check mark ( ) on the box that best corresponds to your answer

Name(Optional) : ________________________

Age : ____

Gender :

Male Female

Civil Status :

Single Married

Widowed Separated

Nationality :

Filipino Non-Filipino

I. PERSONAL EXPERIENCE

Instructions : Put a check mark ( ) on the box that best corresponds to your answer

1. Have you stayed in other resorts besides the Matabungkay Beach Hotel?
Yes No
2. How many times have you visited the Matabungkay Beach Hotel?
Once 5-7 times
2-4 times More than 7 times
3. How long are/were you planning to stay in the resort?
Overnight 5 - 7 days
2 - 4 days More than a week
4. With whom are/were you traveling with? (Based on your recent experience)
Alone Family and Relatives Friends
Business Partners Office Co-workers Lover
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

5. What were your reasons for visiting the resort? (You may choose more than 1
answer)
Family Tradition Recommendation `` Price
Water Activities Amenities Beach
Ambiance Natural Environment Special Event
Proximity (Distance from home)
6. What experiences are/were you looking forward in going to Matabungkay Beach
Hotel? (Choose your best 3 answers)
To find relaxation and escape from day to day stresses
To enjoy social activities such as sunbathing, people watching, team building,
etc.
To appreciate and seek oneness with its natural environment
To seek satisfaction through the various amenities of the resort
To know more about the culture and tradition of its local area
To meet and socialize with other fellow tourists
7. Are you familiar of the local area of Lian, Batangas City? (e.g tourist
attractions, festivals, activities, food) *
Yes No
8. Does the current interior environment of the resort needs improvement with
regards to its interior design? (Note: Interior Environment refers to the surroundings
of the users of a space)
Yes No
9. In your opinion, does the interior design of the Matabungkay Beach Hotel in
need of an update? *
Yes No

10. Choose the best four (4) pictures that remind you of your most memorable
experiences in the resort
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

11. Which areas of the resort do you think made your stay more meaningful? (You
may choose more than 1 answer)
Lobby Restaurant Guest Rooms
Sandbar Cafe Conference Rooms Wave Bar and
Sports Lounge
Others (Spa, clinic, etc.)
12. Which areas of the resort need further improvement in terms of its interior
design? (You may choose more than 1 answer)
Lobby Restaurant Guest Rooms
Sandbar Cafe Conference Rooms Wave Bar and
Sports Lounge
Others (Spa, clinic, etc.)

II. INDICATE YOUR LEVEL OF AGREEMENT WITH EACH STATEMENT


REGARDING THE MATABUNGKAY BEACH HOTEL (Instructions: Put a check
mark ( ) on the box that best corresponds to your answer)
1 = Strongly Disagree 2 = Disagree 3 = Neutral 4 = Agree 5 = Strongly Agree
1 2 3 4 5
13. I feel no commitment to this place
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
14. I really miss the resort when I'm away from it for too long

15. The time I spend here could have just as easily been spent
somewhere else

16. I get more satisfaction out of visiting this resort than in another resort

III. INTERIOR DESIGN OF A RESORT HOTEL IN GENERAL


Instructions : Put a check mark ( ) on the box that corresponds to the number which best

reflects your answer. The following questions will make use of this rating scale:

1 = Strongly Disagree 2 = Disagree 3 = Neutral 4 = Agree 5 = Strongly Agree

1 2 3 4 5
17. Place Attachment in a Resort Hotel is significant (Note: is a set of
feelings about a place that emotionally binds a person to that place.)
18. The interior design of a resort hotel should encompass the elements
and characters of its local area in order for me to feel a sense of
attachment/belonging to the place.
19. The interior style, ambiance, and theme of a resort hotel is significant
in order for me to experience the place.
20. The choice of materials, furniture, finishes and fixtures in a resort
hotel should be native and local to its area.
21. The architecture and interior design of a resort should implement
green design* (*eco-friendly building materials and construction
methods)
22. The architecture and interior design of a resort should promote
ecotourism and conservation. (*protecting the natural environment)
23. I would feel a sense of attachment to the interior design of a resort if
it reflects the character and values of the area.
24. The interior design of a resort hotel such as layout, lighting, color,
materials, finishes, acoustics, thermal comfort, and security affects the
overall experience of the guest.
25. The interior design of a resort hotel such as efficiency, ventilation,
flexibility, cleanliness, sanitation, accessibility, aesthetics are
considerations that must be present in a resort hotel.
26. The interior elements of a resort hotel (lighting, furniture, materials,
etc.) are factors that makes me want to revisit the resort.

27. Which of the following interiors most appeals to your taste and preference? (Choose your best answer)
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
IV.

III. INTERIOR DESIGN OF THE MATABUNGKAY BEACH HOTEL: YOUR


PREFERENCES
Instructions : Put a check mark ( ) on the box that corresponds to the number which best

reflects your answer. The following questions will make use of this rating scale:

1 = Strongly Disagree 2 = Disagree 3 = Neutral 4 = Agree 5 = Strongly Agree


FURNITURE AND EQUIPMENT 1 2 3 4 5
29. I am satisfied with the current furniture in all the areas of the Resort
(eg. Guest rooms, Lobby, Restaurant, Sandbar Cafe, Wave Bar and
sports lounge, Conference Room, etc.) *
30. The furniture arrangement in the Matabungkay Beach Hotel appeal to
my taste and comfort
30. The Matabungkay Beach Hotel lacks certain appropriate furniture or
equipment in any areas (e.g Guest rooms, Lobby, Restaurant, etc...)
31. The lack of furniture and equipment decreased the efficiency and
effectiveness of the resort (*Note decrease the quality of service) *
LIGHTING AND COLOR
32. I am satisfied with the lighting in all the areas of the Matabungkay
Beach Hotel (eg. Guest rooms, Lobby, Restaurant, Sandbar Cafe, Wave
Bar and sports lounge, Conference Room, etc.)
33. I would prefer more sufficient lighting in any areas of the resort (e.g
better lighting fixtures in the guest rooms, well-lit indoor activity areas)
34. The lack of appropriate lighting in any areas of the Matabungkay
Beach Hotel gave me inconvenience
35. The color scheme of any areas in the resort appeal to my taste and
comfort (eg. Guest rooms, Lobby, Restaurant, Wave Bar and sports etc.)
37. I would prefer a more colorful and festive color scheme to the
interiors of the Matabungkay Beach Hotel
38. The interior design of the resort lacks visual design and aesthetics
(ornamentation)
MATERIALS AND FINISHES
39. The selection of materials and finishes for the interior design of the
Matabungkay Beach Resort should reflect the character (traits) of its
local area? (e.g native style, tropical style, beach style)
40. The selection of materials and finishes for the resort should be
sustainable (NOTE: Sustainable design seeks to reduce negative
impacts on the environment, and the health of occupants) *
THERMAL COMFORT
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COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
41. I am satisfied with the temperature and ventilation in any areas
of the Matabungkay Beach Hotel (e.g Lobby, restaurant, etc…)
42. I experienced discomfort due to lack of proper ventilation in any
areas of the resort (eg. insufficient number of electric fans in the
restaurant, lack of air conditioning in guest rooms)

Interview Questions for Admin

1. How long have you been working in the facility? Starting from what year?

2. What is the task assigned to you in the resort?

3. What is your 1st impression of the resort upon starting working here?

4. What redeeming feature of the hotel made you want to work here?

5. Do you know any special traits of the Matabungkay beach hotel that makes it

unique to any other resorts here in the local area?

6. Were there any special events in the place that were held here that helped improved

the image of the resort?

7. Do you frequently hear patrons compare this resort to other resorts in the local area?

8. Are you familiar or have you seen guests here who frequently visit the hotel on an

occasional basis?

9. Did the interior design of any area inside the resort give you any inconvenience

while you worked? Why?

10. What complaints do you usually hear from the patrons regarding the interior

design?

CHAPTER IV
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DEPARTMENT OF INTERIOR DESIGN
DATA ANALYSIS

Age

Figure 4.1

According to the data shown, most respondents who have visited the hotel are

millennials; these are the people whose ages are range from 18-35 years.

Gender
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Figure 4.2

According to the data, males are shown to have a higher percentage (52.4%) as

compared to females.

Civil Status

Nationality

Figure 4.

According to the data shown, half of the patrons who visit the resort are either

single or have families.

Figure 4.3

According to the data shown in the graph, An equal number of single and married

guests have visited the Matabungkay Beach Hotel.

Nationality
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Figure 4.4

According to the data shown in the graph, 92.9% of the guest who stayed in the

resort are Filipino Tourists. The remaining 8.1%, however, are non-filipino tourist

Personal Experiences

1. Have you stayed in other resorts besides the Matabungkay Beach Hotel?
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Figure 4.5
According to the data shown in the graph, most respondents have visited other
resort hotels besides the Matabungkay Beach Hotel

2. How many times have you visited the Matabungkay Beach Hotel?
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DEPARTMENT OF INTERIOR DESIGN

Figure 4.6
According to the data, out of 42 respondents, 52.4% stayed in the resort for 2-4
days. 33.3% only stayed overnight, and the remaining percentage are for those who have
stayed for more than 5 days.

3. How long did you plan to stay in the resort?


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Figure 4.7
According to the data, Out of 42 respondents, 52.4% stayed in the resort for 2-4
days. 33.3% only stayed overnight, and the remaining percentage are for those who have
stayed for more than 5 days.

4. With whom are/were you traveling with? (Based on your recent experience)
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UNIVERSITY OF SANTO TOMAS
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DEPARTMENT OF INTERIOR DESIGN

Figure 4.8
According to the data shown in the graph, 66.7% of the respondents stayed in the
hotel with their family and relatives. 19% with office co-workers, 9.5% with friends, 2.4%
with their loved ones, and another 2.4% with their business partners.

5. What were your reasons for visiting the resort? (You may choose more than 1
answer)
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Figure 4.9
According to the data shown, 66.7% of the respondents stayed in the hotel with
their family and relatives. 19% with office co-workers, 9.5% with friends, 2.4% with their
loved ones, and another 2.4% with their business partners.

6. What experiences are/were you looking forward in going to Matabungkay Beach


Hotel? (Choose your best 3 answers)
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Figure 4.10

What experiences are/were you looking forward in going to Matabungkay Beach


Hotel?
To find relaxation and escape from day to day stresses 85.7%
To enjoy social activities such as sunbathing, people watching, team building, 50%
etc.
To appreciate and seek oneness with its natural environment 45.2%
To seek satisfaction through the various amenities of the resort 61.9%
To know more about the culture and tradition of its local area 19%
To meet and socialize with other fellow tourists 26.2%

Table 4.1

7. Are you familiar of the local area of Lian, Batangas City?


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DEPARTMENT OF INTERIOR DESIGN

8. Does the current interior environment of the resort needs improvement with
regards to its interior design?

9. In your opinion, does the interior design of the Matabungkay Beach Hotel in need
of an update?
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DEPARTMENT OF INTERIOR DESIGN

10. Choose the best four (4) pictures that remind you of your most memorable
experiences in the resort
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DEPARTMENT OF INTERIOR DESIGN

11. Which areas of the resort do you think made your stay more meaningful? (You
may choose more than 1 answer)
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DEPARTMENT OF INTERIOR DESIGN

Lobby 45.2%
Restaurant (Café Cabelllero) 76.2%
Guest Rooms 50%
Wave Music Bar and Sports Lounge 35.7%
Café (Sandbar Café) 35.7%
Conference Room 4%
Other (Spa, Clinic, others) 15%

12. Which areas of the resort need further improvement in terms of its interior
design? (You may choose more than 1 answer)
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DEPARTMENT OF INTERIOR DESIGN

Lobby (Reception, Waiting Lounge, Concierge) 52.4%


Restaurant (Café Cabelllero) 45.2%
Guest Rooms 50%
Wave Music Bar and Sports Lounge 33.3%
Café (Sandbar Café) 28.6%
Conference Room 7.1%
Other (Spa, Clinic, others) 9.5%

II. INDICATE YOUR LEVEL OF AGREEMENT WITH EACH STATEMENT

REGARDING THE MATABUNGKAY BEACH HOTEL

Instructions: Put a check mark ( ) on the box that best corresponds to your answer

1 = Strongly Disagree 2 = Disagree 3 = Neutral 4 = Agree 5 = Strongly Agree

13. I feel no commitment to this place


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DEPARTMENT OF INTERIOR DESIGN

14. I really miss the resort when I'm away from it for too long

15. The time I spend here could have just as easily been spend somewhere else
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DEPARTMENT OF INTERIOR DESIGN
16. I get more satisfaction out of visiting this resort than in another resort

17. Place Attachment in a Resort Hotel is significant (Note: is a set of feelings about

a place that emotionally binds a person to that place.)


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DEPARTMENT OF INTERIOR DESIGN
18. The interior design of a resort hotel should encompass the elements and

characters of its local area in order for me to feel a sense of attachment/belonging to

the place.

19. The interior style, ambiance, and theme of a resort hotel is significant in order

for me to experience the place.

20. The choice of materials, furniture, finishes and fixtures in a resort hotel should

be native and local to its area.


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DEPARTMENT OF INTERIOR DESIGN

21. The architecture and interior design of a resort should implement green design*

(*eco-friendly building materials and construction methods)

Figure 4.26

According to the data shown above, most respondents agree to practice eco-friendly

design concepts.
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COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

22. The architecture and interior design of a resort should promote ecotourism and

conservation. (*protecting the natural environment)

Figure 4.26

According to the data shown above, most respondents agree that the interior design

of a resort should promote ecotourism and conservation eco-friendly design concepts.


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

23. I would feel a sense of attachment to the interior design of a resort if it reflects the

character and values of its local area.

Figure 4.27

According to the data shown above, most respondents agree that they would feel a

sense of attachment to the resort if it interior design reflects the character and values of its

local area.

24. The interior design of a resort hotel such as layout, lighting, color, materials,

finishes, acoustics, thermal comfort, and security affects the overall experience of the

guest.
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UNIVERSITY OF SANTO TOMAS
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DEPARTMENT OF INTERIOR DESIGN

Figure 4.28

According to the data shown above, most respondents agree that interior elements

such as layout, lighting, color, materials, finishes, acoustics, thermal comfort, and security

affects their overall experience in the resort as guest.

25. The interior design of a resort hotel such as efficiency, ventilation, flexibility,

cleanliness, sanitation, accessibility, aesthetics are considerations that should be

present in a resort hotel.


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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

Figure 4.29

According to the data shown above, most respondents agree that efficiency,

ventilation, flexibility, cleanliness, sanitation, accessibility, aesthetics are considerations

that should be present in a resort hotel.

26. The interior elements of a resort hotel (lighting, furniture, materials, etc.) are

factors that make me want to revisit the resort.

Figure 4.29
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
According to the data shown above, most respondents agree that the interior

elements of a resort hotel are factors that initiate place dependency to the resort.

27. Which of the following interiors most appeals to your taste and preference? (Choose your
best answer)

Option 1
Option 2
Option 3

Figure 4.30
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UNIVERSITY OF SANTO TOMAS
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DEPARTMENT OF INTERIOR DESIGN
Respondents were asked to choose which picture appeals to them the most. Each of

these pictures portrayed different design styles. According to the data shown above, most

respondents chose option 3 wherein the interior style is a fusion of vernacular and

contemporary elements.

IV. INTERIOR DESIGN OF THE MATABUNGKAY BEACH HOTEL : YOUR


PREFERENCES
Instructions : Put a check mark ( / ) on the box that corresponds to the number which

best reflects your answer. The following questions will make use of this rating scale:

1 = Strongly Disagree 2 = Disagree 3 = Neutral 4 = Agree 5 = Strongly Agree

FURNITURE AND LAYOUT

28. I am satisfied with the current furniture in all the areas of the Resort (eg. Guest

rooms, Lobby, Restaurant, Sandbar Cafe, Wave Bar and sports lounge, Conference

Room, etc.)
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DEPARTMENT OF INTERIOR DESIGN

29. The furniture arrangement in the Matabungkay Beach Hotel appeal to my taste

and comfort

30. The Matabungkay Beach Hotel lacks certain appropriate furniture or equipment

in any areas (e.g Guest rooms, Lobby, Restaurant, etc...)


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DEPARTMENT OF INTERIOR DESIGN

31. The lack of furniture and equipment decreased the efficiency and effectiveness of

the resort (*Note decrease the quality of service)

LIGHTING AND COLOR


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DEPARTMENT OF INTERIOR DESIGN
32. I am satisfied with the lighting in all the areas of the Matabungkay Beach Hotel

(eg. Guest rooms, Lobby, Restaurant, Sandbar Cafe, Wave Bar and sports lounge,

Conference Room, etc.)

33. I would prefer more sufficient lighting in any areas of the resort (e.g better

lighting fixtures in the guest rooms, well-lit indoor activity areas)

34. The lack of appropriate lighting in any areas of the Matabungkay Beach Hotel

gave me inconvenience
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DEPARTMENT OF INTERIOR DESIGN

35. The color scheme of any areas in the resort appeal to my taste and comfort (eg.

Guest rooms, Lobby, Restaurant, Wave Bar and sports etc.)

36. In your opinion, do you prefer a more colorful and festive color scheme to the

interiors of the Matabungkay Beach Hotel


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DEPARTMENT OF INTERIOR DESIGN

37. The interior design of the resort lacks visual design and aesthetics (ornamentation)

MATERIALS AND FINISHES

38. In your opinion, do your prefer if the selection of materials and finishes for the

interior design of the Matabungkay Beach Resort should reflect the character (traits)

of its local area? (e.g native style, tropical style, beach style)
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DEPARTMENT OF INTERIOR DESIGN

39. In your opinion, do your prefer the selection of materials and finishes for the

resort should be sustainable (NOTE: Sustainable design seeks to reduce negative

impacts on the environment, and the health of occupants)

THERMAL COMFORT

40. I am satisfied with the temperature and ventilation in any areas of the

Matabungkay Beach Hotel (e.g Lobby, restaurant, etc…)


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DEPARTMENT OF INTERIOR DESIGN

41. I am satisfied with the temperature and ventilation in any areas of the
Matabungkay Beach Hotel (e.g Lobby, restaurant, etc…)

Interview: Finance Admin (Most Loyal and Oldest Employee of the Resort)

1. How long have you been working in the facility? Starting from what year?

“I started working at the resort at January 1, 1981, and now it has been 36

years since I’ve started serving the company”


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DEPARTMENT OF INTERIOR DESIGN
2. What is the task assigned to you in the resort?

“During 1981, I started as a clerk, and promoted up to now. Ako na THSR

Manager ngayon”

3. What is your 1st impression of the resort upon starting working here?

“Before, dahil hindi pa naman hindi siya fully renovated date noon na

inspired ako magtrabaho dito sa company. Since paggraduate ako. Dito lang

talaga ako nagtrabaho.” Dito na ako nagkaroon ng boyfriend, asawa, anak.” So

your life mostly revolved around the resort itself? “hahaha Yes”

4. What redeeming feature of the hotel made you want to work here? Like,

amongst all the resorts available here, why did you specifically choose this

hotel?

Oo dito talaga, kasi itong Matabungkay ay ang pinakamalaking resort sa

buong Matabungkay – even in the town of Lian.

5. Is Matabungkay the oldest resort here?

“Yes. Oldest siya pero yearly may inererenovate hanggang sa mapaabot

namin mapaayos ulit yung mga facilities, mga rooms, mga additional buildings.

Ayun.”

6. I heard that this hotel is frequently used as a movie set? Is that true?

Oo. Maraming talaga dito nagshooshoot tsaka at isang advantage ko malapit

sa aming tirahan. Taga rito din ako nabuhay. Maliliit na kasi ang ibang resort dito.

7. Were there any special events in the place that were held here that helped

improved the image of the resort?

Oo. before nagano kami ng balsa festival. So ngayon kinontinue naman ng


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UNIVERSITY OF SANTO TOMAS
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DEPARTMENT OF INTERIOR DESIGN
barangay ang balsa festival at nagsusupport naman kami – sinusuportahan namin

sila. Tapos yung mga tour, yung cycling, yung mga ganyan. May event kami niyan

tuwing October. Tapos yung miss Earth, nag-ano na rin dito ang Miss Earth.

Matagal na yun, hindi ko na maalala. Tapos ibang mga promotion meron. Dati

before may Oktober fest. Yun nga, pinalit na namin yung sa Tour. Tapos meron

kaming ‘Unang Hirit sa Tag-init’. Unang hirit sa Tag-init, meron kaming event na

inaano doon. Bale sa 1st week of March o 1st week of April ginagawa namin sa

event. Di bale pagsalubong naming ng araw sa summer. May program na ginagawa,

may guest, one night siya ginagawa. Batangas Food Festival meron, cinocontinue

namin yung venue ng Batangas food festival dito. Dito siya ginagawa.

8. Do you frequently hear patrons compare this resort to other resorts in the

local area?

Yes, in regards to Matabungkay, positive comments naman.

9. Are you familiar or have you seen guests here who frequently visit the hotel on

an occasional basis?

Meron. may isang malaking family dito bumabalik dito yearly talaga.

Tuwing holday dito talaga sila. Yung Gayapano family talagang hindi sila lumiban

ng isang taon pumunta dito. Tuwing holy week yun. Dumadating sila tuwing

Wednesday tsaka out sa Sunday. Pumupunta sila dito kasi pagka-summer maraming

activities kagaya ng egg hunting ganun. Team building meron din. Open team

building namin. Maraming company dito na nagteateambuilding dahil may kaano

na kami sa team building si Custondo.


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DEPARTMENT OF INTERIOR DESIGN
10. Did the interior design of any areas inside the resort give you any problems

while you were working?

hmmm wala naman…

11. What complaints do you usually hear from the patrons regarding the interior

design?

Wala naman masyadong comment yung mga guest. Ang pinakaproblema

lang talaga dito ang wifi. Dahil ang wifi connection namin nasa clubhouse.

12. Matabungkay is obviously a Resort , but why is it only called a hotel?

“Beach Hotel. Ang original name talaga namin ay Matabungkay Beach

Resort and Hotel. Yun ang nakaregister sa amin talaga. Para yun, ay narenovate

,nagbago rin kami nang logo. Yung ngayon “M” na lang. Resort talaga siya.”

13. What is the history of this resort? I heard that this started as a club? Was that

true?

“Oo. Para lang sa family ng Levistes. Nagstart ang Matabungkay noong

March 19, 1981. Matabungkay Beach Club Inc. Ang nagmanage noon ay ang

Meridian Pacific as I remember. Then hindi rin naman nagtagal sila, so pinauli

naman ng mga Leviste ang management. Tinakeover ulit nila ang management.

Dati ang twin brothers. Si Sir Conrad at tsaka ni Gov. Tapos napapunta na kay Gov.

– sa kanila na mga kamaganak – sa kanilang family. Tapos na change nang

Matabungkay Beach Club Inc. nung July 1997. Ginagawa nila Matabungkay Beach

Resort Hotel. Ang dating managament noon ay may tatlong foreigner silang

napagano ng management. Hindi rin sila nagtagal, so ang family ulit ang take-over

ng Matabungkay. Tapos noong 2000s, nagbago na nang logo. Tsaka ayun ang
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
pinupublish na namen Matabungkay Beach Hotel ay naging M. Pero ang aming

registrations, Matabungkay Beach Resort and Hotel. Presently, ang aming general

manager ay si Sir Andy Mariscotes. Ang CEO o president ay si Ms. Charlie

Leviste-Antonio yun yung nagmamanage ngayon na anak ni ex-governor Governer

Leviste. Ang previous general manager bago kay sir Andy ay si Sir Enrico Beuleta.

Yun.”

Lian Batangas Tourism Officer

1. What is the history of Lian?

Ang Lian nagsimula yan…diba dati may mga Chinese traders na

pumupunta dito. Tapos nagbring sila ng mga porcelain; diba kasi uso date ang

barter – Barter Trade. Tapos may isang nagtanong sa Chinese, ang sabi niya, “Es

el Nombre, este Lugar?” Ibig sabihin, yung tinatanong niya, kung ano pangalan ng

lugar. Tapos ang tanda ko kasi ang Spaniard yung nagtanong sa Chinese. Ang

inintindi ng Chinese kung ano pangalan niya. Tapos ang sabi niya ay Li An. Tapos

naman yung Spaniard akala niya ang ibig sabihin ng Chinese ay na pueblo na ang

Li An, kaya sabi ng Spaniard “Si si, el pueblo de Lian”Habang tumagal, nawala

ang Chinese traders. Tapos siguro pumunta sila sa mas maraming mabarteran.

Natira ang pangalan na ‘Li An’ na later on, naging Lian. Yan yung history.

2. What is the history of the Matabungkay Beach? How was it found?

During the 1950’s, nadiscover siya ng mga German residents kasi diba yung
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
mga foreigners kung saan-saan sila pumupunta. Yung word na ‘Matabungkay’,

actually ginawan namin ng kwento. Kung baga, diyan kasi sa Matabungkay uso

ang hihiga ka tsaka tatabunan ka nang buhangin. Edi nandun yung ‘Tabun’. Tapos

huhukayin mo para makaalis ang tao; nandun yung hukay. So parang ‘Tabun-

Hukay-Matabungkay’. Doon namin dinerive ang Matabungkay. Kasi uso talaga

diyan na ibabaon sa buhangin. Then isa siya sa mga activity.

3. What spots are frequently visited by the locals and foreigners in this area?

What do they usually seek if they travel here?

Sa Lian? Matabungkay talaga unang-una. Kasi siya talaga yung popular na place

dito. Unang-una, dahil nga white sand beach. Naapektuhan nga lng kami nung pumutok

yung Bulkan Pinatubo. Kung bale, ang ashes niya kumalat at humalo sa buhangin kaya

naging creamy white sand. Sa pamumuno ng mayor, bumabalak kami bumili ng sand

sanitizer. Kung baga, ang buhangin sa ilalim na mas maputi mapupunta sa ibabaw tsaka

mafilter ang buhangin na mas-luminaw at matanggal ang mga basura. Kasi ang sand

sanitizer, kahit abo ng sigarilyo matatanggal. Kaso lng naghahanap pa kami ng contractor

or leader para dun sa project kaso lang wala pa.

4.Are there any special festivals celebrated here?

Meron kaming dalawang festival or feast para kay St. John the Baptist. Siya kasi

ang patron saint ng Lian. Tapos yung isa pa, yung ginaganap sa Matabungkay, ang Balsa

Festival. Actually may isa pa pala, Regatta sa Barangay San Diego. Ang ibig sabihin ng

‘Regatta’ ay bangka race. Yung sa kay St. John, yung dalawang feasts, yung una
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UNIVERSITY OF SANTO TOMAS
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DEPARTMENT OF INTERIOR DESIGN
Kapistahan para kay San Juan para dun sa kanyang martyrdom. Tsaka kay Santuhan,

nandyan naman ang Santuhan Festival kung saan makikita mo nagsasayaw ang mga lolo

at lola kaya meron sila itinatrain. Kung saan kukuhanin si St. John sa simbahann at hindi

lang siya basta kukuhanin. May kasama siyang banda; may kasama siyang mananayaw.

Nakasakay sa mga truck ng tao. Kung baga, kukunin lng siya at ganun na lamang ang

paggalang sa amin sa patron saint. Bonggang-bongga, di bale parang festive. Simple

lamang, kukuhanin sa mga mananayaw , mga banda. Kasi maraming banda dito – brass

band. Tapos pagbalik sa simbahan, ganun din. Kung baga napakasaya – may festival

agad. Ngayong year ito, sa isang barangay pa lang yun ginawa pero baka next year

magawa namin as a whole. Kasi lahat ng barangay dito ay may mga mananayaw. Tapos,

lahat dito ng barangay may mga banda. Baka magkaroon kami ng competition. Tapos yun,

ang martyrdom o yung “pugot” ni Saint John the Baptist. Kinocommemmorate namin yun

every August 29. Pero ang ginagawa naming, kapag hindi naman masyado *malamig*

kasalang bayan ang ginagawa namin. Tapos yung sa San Diego nga ang Bangka Race na

kung saan isa sa mga premyo, motor ng Bangka para masmatulungan sila sa hanap buhay.

Tsaka yung Balsa Festival, every year ginagawa siya, pero ngayong year ito…hindi

natuloy. Dahil sa kakulangan sa budget. Pero next year pipilitin naming magawa sa tulong

ng environmental users fee.

5. What is the livelihood of the people here? What is their main source of income?

Dito, ang main source ng income, ay fishery at agriculture. Sa agriculture kasi

marami kaming palayan, marami kaming tubuhan. Tsaka pagaalaga at pagtitinda ng mga

baka, kambing, baboy, manok, ganyan.Tapos meron na rin yung industry, kasi meron
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DEPARTMENT OF INTERIOR DESIGN
kaming dalawang industry. Ito ang Absolute Distillery tsaka Aseagas appretice. Yung

isang industry (Absollute distillery) nagfofocus ng mga alak. Yung isa naman gumagawa

ng bio-methane gas. Under tourism naman, dahil nga makikita mo maraming resort, ang

kinukuha nila, kahit foreigner ang may-ari ; foreigner ang care-taker or foreigner ang

nagrerenta. Uso kasi dito rentahan kagaya ng mga Koreano. Pinipilit nila na taga-Lian

ang kinukuha nila na taga-staff o kunin na mga tao para sa kanilang establishment. Kaya

isa yun, ang tourism ang nagbibigay income sa mga tao.

6. What are the available indigenous materials available here at Lian?

Yun nga Kawayan, *Baging, at iba. Parang yun. Kasi ang mga kinukuha sa dagat

hindi bale gaanong…hindi kami pinapayagan. Kasi ang DENR talaga…focus dito....kung

baga…yung mga ganung bagay…kasi inaayos nga namin lalo yung dagat. Hindi kami

kumukuha ng kahit ano galing sa dagat.

7. Are there any cultural activities here that aren’t mainstream? Activities that aren’t

fully developed? Like food for example.

Meron naman kaming native delicacies, pero yung kailangan lang nang

improvement yung packaging or labeling. Kung baga, yun yung winowork-out naming ng

DTI para magkaroon sila ng knowledge para sa proper packaging at labeling para pwede

kami makipagexport or pwede madala sa ibang lugar pa. Yun yung isa sa improvement

namin. Tapos…sa halimbawa…sa festival naman…ang kailangan naming ma-improve…

siguro yung sa media. Yung exposure niya sa media. Kasi sa ngayon talaga kakaunti lng

nakakaalam. Pero kung talaga tungkol sa Lian, meron naman kaming website. Pero kung sa
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
google ka talaga titingin, kaunti lng talaga makukuha mo. Yun din kasi ang winuwork-out

naming. Para kami makilala. Kasi…kumpleto kami ehh. May pagkain kami, may lugar

kami, may festival kami, Yun nga lng, kung baga inaayos naming. Kaya meron kaming

tourism office, nandun na talaga kami magfofocus lahat…like promotion. Pero syempre

ayusin muna namin lahat bago naming ipromote. Then ipropromote namin kulang-kulang.

Kaya yun, baka iadapt din namin yung provincial office ng Batangas na kung baga na

meron silang contest na parang blogging contest…yun medyo maganda. Yun nga ayusin

muna natin para kapag blinog nila ay positive.

Matabungkay Beach Hotel General Manager

1. How long have you been working here in Matabungkay?

About 14 years.

2. How does the Resort usually operate during the weekdays and weekends? What’s

the usual difference?

It’s the same based on the pricing but of course during the weekdays medyo

mababa occupancy pero during the weekends it’s full.

3. Does the Matabungkay Beach have a mission and vision for its guest?

Yes, we have mission and vision BUT in general. I’ll give you the copy.

4. When was the time when the Resort has its lowest occupancy rate? Monthly?

Usually we start at July, August and September…

5. Regarding the guests, who usually reserves or checks-in the resort? Foreign or

Local?
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Local.

6.How many renovations did the hotel undertake during the past few years?

The whole rooms and of course we added additional facilities such as the swimming

pool, and extra rooms.

7. Any particular traits that makes this resort from the other resorts around the area?

Of course. Number one is that in Matabungkay, you feel like you’re in your second

home. Especially the employees. A lot of our guests said that our services were like their

second home. So meaning, the personal service is one of a kind na naiwan sa iba.

8. Usually how many people reserve or check-in during the weekends and weekdays?

Is there a difference in their number?

Malaki. During weekends….during weekdays ang occupancy lang niya ay Monday

up to Thursday maybe 20-30%. But of course, during Friday, Saturday, sometimes Sunday,

but of course, it’s 80%.

9.In terms of the staff, how do you divide their workload in the resort?

Departamentalized. Meaning every section has a department head like engineering,

office, f and b, sales, accounting, security. We have 7 departments, which is headed by

department heads.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN

References:

BOOKS

Steele, Fritz. (1981). Sense of place. Massachusetts, CBI Publishing Company, Inc.

McDonough, B. (2001). Building type basics for hospitality facilities. New York: Wiley.

Huffadine, M. (2000). Resort design: Planning, Architecture, and Interior (pp. 156-198).

New York: McGraw Hill.

End, H. (1978). Interiors 2nd book of hotels (pp. 58-190). New York: Whitney Library of

Design.
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UNIVERSITY OF SANTO TOMAS
COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Lawson, F. Hotels, Motels, Condominiums, Design, Planning, and Maintenance (1976).

Hampshire: Architectural Press Ltd.

Hiller, J., & Rooksby, E. (2002). Habitus: A Sense of Place (pp. 281-292).

Hampshire: Ashgate Publishing Limited.

Yu, A. (2013). The guidelines on resort design. Hong Kong: Design Media Publishing

Inc.

JOURNALS

Jiven, G., & Larkham, P. (2001). Sense of Place, Authenticity and Character: A

Commentary. Journal Of Urban Design, 8(1), 67-81.

E - JOURNALS

Sense of Place and Place Identity. (2017). European Journal Of Social Sciences

Education And Research, 1(1), 306-310. Retrieved from

http://journals.euser.org/files/articles/ejser_may_aug_14/ShukranQ.pdf

Stedman RC (2003) Sense of place and forest science: toward a program of quantitative

research. Forest Science 49(6): 1-8. Retrieved from

http://tot.unm.edu/documents/Stedman2003_SoP_ForSci.pdf
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COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Hashemnezhad, H., Yazdanfar, S., Ali Akbar, H., & Behdadfar, N. (2013).

Comparison the concepts of sense of place and attachment to place in

Architectural Studies. Malaysia Journey Of Society And Space, 9(1),

107-117. Retrieved from http://journalarticle.ukm.my/6072/1/107-

117.pdf

Jiven, G., & Larkham, P. (2001). Sense of Place, Authenticity and Character: A

Commentary. Journal Of Urban Design, 8(1), 67-81.

JORGENSEN, B., & STEDMAN, R. (2001). SENSE OF PLACE AS AN ATTITUDE:

LAKESHORE OWNERS ATTITUDES TOWARD THEIR PROPERTIES.

Journal Of Environmental Psychology, 21(3), 233-248.

http://dx.doi.org/10.1006/jevp.2001.0226

Low, S., & Altman, I. (1992). Place Attachment. Place Attachment, 1-12.

http://dx.doi.org/10.1007/978-1-4684-8753-4_1

Jorgensen, B., & Stedman, R. (2006). A comparative analysis of predictors of sense of

place dimensions: Attachment to, dependence on, and identification with

lakeshore properties. Journal Of Environmental Management, 79(3), 316-

327. http://dx.doi.org/10.1016/j.jenvman.2005.08.003

WEBSITES

Rules and Regulations to Govern the Accreditation of Hotels, Tourists inns, Motels,

Apartels, Resorts, Pension Houses , and Other Accommodation


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COLLEGE OF FINE ARTS AND DESIGN
DEPARTMENT OF INTERIOR DESIGN
Establishments. (2017) (pp. 1-31). Manila. Retrieved from

http://accreditationonline.tourism.gov.ph/Standards.aspx

Balagosa, J. (2014). Rating and Classification of Hotels in the Philippines | Jinisys

Software Inc. Jinisys Software Inc. Retrieved 10 July 2017, from

http://jinisyssoftware.com/classification-hotels-philippines/

CONFERENCE PROCEEDINGS

B. Del Curto (2009) THE IMPORTANCE OF MATERIALS AND TECHNOLOGIES IN

DESIGN, INTED2009 Proceedings, pp. 1790-1797

ONLINE ARTICLES

Ong, J. (2006). Swept away in Matabungkay. Philstar. Retrieved 23 June 2017, from

http://www.philstar.com/young-star/375127/swept-away-matabungkay