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Case Study

CASE STUDIES
Search Improving the software development life cycle using CMMI framework
Optimising business processes
Efficient software delivery using
The idea CMMI® quality framework
Quality Consulting Improve the processes involved in Software Development Life Cycle using CMMI framework.
Improvement in the product
Home
performance of a telecom
The client
Software and Systems application by 250% using six
A leading US based insurance and financial services company.
Engineering sigma
Model based solutions The business challenge More case studies
CMMI Consulting The IT department of the client provides supporting services that include corporate applications & technology, supply
Automotive SPICE management and document services. A central Solution Delivery Team (SDT) comprising the Program Management IDEAS
Consulting Office (PMO) and business heads reporting to the CTO defines the quality review framework. The SDT had to align
Methodology based their processes with the heterogeneous range of development methodologies and practices followed by the IT An integrated approach to software
solutions divisions across different business unit. This led to the following shortcomings: process improvement at Wipro :
Carnegie Mellon Software
AGILE Consulting
Inconsistent work product creation approaches that were not repeatable or reusable Engineering Institute
RUP consulting
Time and budget variance in projects delivered
Point Solutions
Lack of effective risk management strategies due to non visibility of business sponsors into the risks faced by
V&V Consulting development projects
SCRM Consulting
SQA Consulting The solution
IT Governance ®
Using the CMMI framework, Wipro conducted an initial process study and identified the most critical process
Tool Based Solution changes that would have a maximum impact. During this study, Wipro consultants had to build consensus across a
Process Packs® diverse set of stakeholders.
Program Management Wipro began by defining the various templates, score cards and checklists required for the critical quality reviews.
Office Consulting Key metrics, aligned to business needs, were identified and a monitoring process was implemented at the project

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Software Development Life Cycle (SDLC) Process Improvement - CMMI Framework - Wipro Technol... http://qualityconsulting.wipro.com/qualitycasestudy10.php

level. A dashboard of review processes with basic metrics system was created.
IT Operations
Excellence
These best practices were institutionalized through a comprehensive set of training workshops including those on
Metrics Consulting ® ®
CMMI framework and the benefits of implementing CMMI processes.
SOX Compliance
Lean Consulting Business benefits
Six Sigma Consulting Improved process efficiency and increased visibility
PCMM Consulting Superior project management through a consistent, repeatable and measurable SDLC with quality checks has
Intellectual Property been institutionalized

IP Solutions
Process Factory
Alliance Partners
D3V Methodology
A Project Profiler and Project Value Analysis tool was developed to analyze a project at inception in terms of cost,
value, risk and RoI and classify them based on their 'size' and 'complexity'
Continuous improvement and increased risk identification through effective sharing of knowledge using review
handbooks and review process dockets
A common platform of reporting to the CIO Council on the status of projects
Identification of key metrics aligned to business needs and introduction of a metrics program to measure and
track base metrics like schedule, cost and quality

Risk management
The business heads now have a higher visibility on the potential risks of a project
Increased awareness in the organization on project risks and mitigation strategies

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