Beruflich Dokumente
Kultur Dokumente
EB Docket 06-36
The company has not taken any actions (proceedings instituted or petitions filed by
a company at either state commissions, the court system, or at the Commission against data
brokers) against data brokers in the past year.
The company has not received any customer complaints in the past year
concerning the unauthorized release of CPNI.
The company represents and warrants that the above certification is consistent with 47
C.F.R. § 1.17 which requires truthful and accurate statements to the Commission. The
company also acknowledges that false statements and misrepresentations to the
Commission are punishable under Title 18 of the U.S. Code and may subject it to
enforcement action.
Compliance Statement
The Company's Employee handbook and mandatory training materials
specifically prohibit the use or disclosure of customer information that falls within the
Company other than the customer. Company employees are instructed not to disclose
customer upon request only by sending it to the customer's address of record, by calling
identification.
The handbook and training materials also include a system of progressive discipline
for violations of those policies. There are no exceptions for sales and marketing
campaigns. Sales personnel are not permitted and have not received approval to make any
marketing request for customer approval of the use of CPNI. The Company has received