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Nama Saepulloh

Divisi IT Support

Tanggal Klinik
Selasa 7 Juli 2020 DLI Menteng

DUI Serpong

Kamis 9 Juli 2020 FDC Pondok Aren I

FDC Tanggerang

DUI Tebet

Senin 13 Juli 2020 FDC Depok

FDC Bogor

Selasa 14 Juli 2020 FDC Cibubur

Rabu 15 Juli 2020 FDC Bogor

Kamis 16 Juli 2020 FDC Fatmawati

Kamis , 23 Juli 2020 Pondok aren 1


Pondok aren 2

Senin, 27 Juli 2020 FDC Bandung


Senin, 3 Agustus 2020 SO Pondok Bambu

Kamis, 6 Agustus 2020 SO Pondok Bambu

Jumat, 7 agustus 2020 SO Pondok Bambu

Senin, 10 Agustus 2020 FDC Bogor

Kamis, 13 Agustus 2020 SO Pondok Bambu

Jumat, 14 Agustus 2020 SO Pondok Bambu

DUI Tebet

Selasa, 18 Agustus 2020 DUI Tebet

Rabu, 19 Agustus 2020 DUI Tebet

Pondok Aren 2

Senin, 24 Agustus 2020 SO Pondok Bambu

HJ.Naman

Selasa, 25 Agustus 2020 FDC Bogor

FDC Depok
FDC Cibubur

Rabu, 26 Agustus 2020 FDC Klender


SO Pondok Bambu
FDCTebet

Rabu, 02 September 2020 FDC Bandung

Kamis, 03 September 2020 SO Pondok Bambu

Hj.Naman

Jumat, 04 September 2020 FDC Klender


SO Pondok Bambu

Selasa, 08 September 2020 SO Pondok Bambu

Rabu, 09 September 2020 SO Pondok Bambu

Rabu, 16 September 2020 SO Pondok Bambu

FDC Tangerang
DUI Serpong

Kamis, 17 September 2020 FDC Hasyim Ashari


FDC Tebet

Jumat, 18 September 2020 SO Pondok Bambu

Senin, 21 September 2020 SO Pondok Bambu

Selasa, 22 September 2020 SO Pondok Bambu

Senin, 28 September 2020 SO Pondok Bambu

Selasa, 29 September 2020 SO Pondok Bambu

Rabu, 30 September 2020 SO Pondok Bambu

FDC Kalimalang

Kamis, 01 Oktober 2020 SO Pondok Bambu

FDC X Malang
Jumat, 02 Oktober 2020 SO Pondok Bambu

Sabtu, 03 Oktober 2020 SO Pondok Bambu

FDC X Malang

FDC Klender

Senin, 05 Oktober 2020 SO Pondok Bambu

FDC Pondok Aren 1

FDC Pondol Aren 2

Selasa, 06 Oktober 2020 FDC Depok

FDC Cibubur

Rabu, 07 Oktober 2020 DUI Tanjung Duren

SO Pondok Bambu

Kamis, 08 Oktober 2020 FDC Tangerang


DUI Serpong

Jumat, 09 Oktober 2020 Warehouse

FDC Klender

Minggu, 11 Oktober 2020 FDC Klender


SO Pondok Bambu

DUI Tanjung duren

Senin, 12 Oktober 2020 SO Pondok Bambu

Selasa, 13 Oktober 2020 FDC Fatmawati

SO Pondok Bambu

Rabu, 14 Oktober 2020 FDC Kelapa Gading

SO Pondok Bambu

Kamis, 15 Oktober 2020 Warehouse

SO Pondok Bambu

Jumat, 16 Oktober 2020 SO Pondok Bambu


Hj.Naman

Sabtu, 17 Oktober 2020 DUI Serpong


DUI Tebet

Senin, 19 Oktober 2020 FDC Ponaren 2

FDC Ponaren 1

Selasa, 20 Oktober 2020 SO Pondok Bambu

FDC Ponaren 2

FDC Kalimalang

Rabu, 21 Oktober 2020 SO Pondok Bambu

FDC Pondok Aren 1

FDC Pondok Aren 2

DUI Kelapa Gading

FDC Kelapa Gading

Kamis, 22 Oktober 2020 FDC K Gading

FDC Hasyim Ashari


FDC Fatmawati

DUI Tanjung Duren

SO Pondok Bambu

Jumat, 23 Oktober 2020 SO Pondok bambu

FDC Hasyim ashari

Sabtu, 24 Oktober 2020 SO Pondok Bambu

Senin, 26 Oktober 2020 FDC Depok

Selasa, 27 Oktober 2020 SO Pondok Bambu

Sabtu, 31 Oktober 2020 DUI Kelapa gading


Senin, 2 November 2020 DUI Tanjung Duren

DUI Kelapa Gading

Selasa, 3 November 2020 FDC Cibubur

FDC Depok

Rabu, 4 November 2020 FDC Bandung

Kamis, 5 November 2020 FDC Fatmawati

FDC Hasyim

SO Pondok Bambu

Jumat, 6 November 2020 FDC Klender

Sabtu, 7 November 2020 DUI Tanjung Duren

FDC Hasyim Ahsari

Senin, 9 November 2020 FDC Tangcity


DUI Serpong

Selasa, 10 November 2020 SO Pondok Bambu

Rabu, 11 November 2020 SO Pondok Bambu

Kamis, 12 November FDC klender

SO Pondok Bambu

Jumat, 13 November 2020 SO Pondok Bambu

Sabtu, 14 Novemver 2020 FDC Bogor

Senin, 16 November 2020 FDC Hasyim Hashari

Selasa, 17 November 2020 DUI Kelapa Gading

Rabu, 18 November 2020 FDC Klender


FDC Xmalang

Kamis, 19 November 2020 SO Pondok Bambu

Jumat, 20 November 2020 SO Pondok Bambu

Sabtu, 21 November 2020 DUI Tebet


FDC Kelapa Gading

Senin, 23 November 2020 FDC Depok

Selasa, 24 November 2020 FDC Klender


FDC Pondok Aren 2
DUI Tebet

Rabu, 25 November 2020 FDC Bandung

Kamis, 26 November 2020 FDC Pondok Aren 2

Jumat, 27 November 2020 DUI Kelapa gading

Sabtu, 28 November 2020 SO Pondok Bambu

Senin , 30 November 2020 FDC Cibubur


Jobdesc
Driver
Repairing PC Dental 5
Perbantu Pemasangan Genset dengan Tim TS
Pengechekan Jaringan Seluruh Dental
Switch CCO Rusak

Driver
Perbantu ac dental 2 dengan tim ts
Preventive Komputer CCO dental 2
Perbaikan adapter mesin absen
preventive komputer CCO
Pergantian Monitor untuk CCO

Perbaikan PC Dental 8
Perbaikan PC Dental 1
Penyemprotan Disinfektan
Perbaikan PC Dental 4

Pengechekan Dental B
Perbantu penyemprotan Disinfektan
Pengechekan Jaringan Seluruh dental dan CCO
Pergantian Kabel LT 2 Dental B
Reconfig Accespoint LT 1

Driver
Pemasangan Komputer Dental D
Training Fotocopy ke Audit
Pergantian Monitor Niken Finance

Driver
Pengecheckan Jaringan LT 2

Preventif komputer, checking jaringan internet.


Troubleshoot printer CCO, troubleshooting PC HOC,

Cleaning PC Komputer Bandung


Perbantu pemasanga AC R Tunggu
Perapian kabel Lan gedung baru
Pemasangan WiFi gedung baru

Installasi Telp Ruang HC


Resetup Outlook PC mba Alfa
SetupOutlook mba Nisa HC
Perpindahan beberapa CCTV gedung baru
Reconfig WiFi Ruang Kobe
Resetup Outlook Mba Susan HC

Perpindahan CCTV gedung baru


Resetup Ms.Office laptop mba Alfa
SetUp Outlook laptop mba Alfa
Penyerahan Nomor Corporate untuk mba Nissa HC

Troubleshoot booting PC Dental 5


Installasi LAN PC HOC

Instalasi Komputer ruangan Pak Darmadi


Instalasi Jaringan Internet ruangan Pak Darmadi

Troubleshooting Internet MSM


ReSetting WiFi Overgood
Troubleshooting PC Dental 4

Replacement PC Dental 4 (Ganti RAM)

Installasi penambahan PC New Dental


Installasi Jaringan LAN New Dental
ReConfig WiFI Laintai 1

Installasi Web CAM Ruangan Pak Darmadi,


Troubleshooting PC Finance ( Ganti HDD )
Installasi Web CAM Ruangan Perpus
ReConfig WiFi Ruang Perpus

Troubleshooting PC HOC (heatsink kendor)


Preventif PC CCO, HOC dan Dental
Troubleshooting PC HOC ( Ganti RAM )
Preventif PC CCO dan HOC

Troubleshooting PC Dental 8 ( Harus ganti heatsink)


Troubleshooting Printer CCO
Troubleshooting CCTV
Troubleshooting jaringan internet HC
Preventif PC CCO dan HOC

Dental D FDC Bandung Gamau Booting,


Layar monitor semut ( Heatsink mati,
Ganti Kabel VGA Dan Kabel Power )
Setting Printer & Sharing Printer PC HOC
Test speed = internet stabil
Cleaning PC CCO dan HOC

Installasi PC untuk Luvy


- Installasi jaringan internet untuk PC Luvy
- Troubleshooting internet PC audit
- ReInstal MS Office PC astri Audit
- Setting Printer audit
- Sharing printer all PC Audit
- Setup Outlook Bu Aan Finance
- Perapian ruangan New Hall

- Troubleshooting monitor PC ( Ganti kabel VGA )


- Troubleshooting PC ( gagal booting )

- Cleaning PC Dental 8 dan Ganti heatsink (mati)


- Sharing Printer PC Luvy
- ReSetup Outlook PC Luvy

- Troubleshooting PC Mba Susan , Troubleshooting Printer Mba susan ( Cleaning )


- Menyiapkan PC untuk stok FDC Bandung

- Troubleshooting PC Stok ( Ready 2) / (Cleaning, pergantian RAM )


- Troubleshooting PC Stok ( 3 PC Hdd Rusak, 2 PC Heatsink mati, 2PC Ram rusak )

- Installasi Telp R. Legal


- Installasi kabel Lan untuk Legal
- ReSetup Outlook Astri Audit
- Pergantian Keyboard Vina Audit

- General Check UP (PC dan Jaringan Internet)


- General Check UP (PC dan Jaringan Internet)

- Troubleshooting PC HOC ( Ganti kabel sata )


- Preventif PC CCO ( 2 PC )
- Pengecekan Speed Internet Lt 1, Lt 2, Lt3

- Preventif PC CCO dan Jaringan Internet

- Troubleshooting Internet Finance


- Sharing file mba Niken Finance
- Sharing file mba Sri Finance
- Troubleshooting / Setup Proxy server PC Bawi Legal
- Installasi Telp Finance

- Installation PC Ruang X Training Untuk Finance


- Installation Jaringan Internet X Training Untuk Finance

- Installation Jaringan Untuk Manager Overgood


- Installation Jaringan Overgood
Reconfig Wifi Master Leader
Perapihan Kabel R Finance Baru
Pergantian Printer Untuk SPV CRO Ferdy

- Setup Google Drive Finance


- Setup Google Drive Audit
- Setup Google Drive Human Capital
- Re-Installasi Ms Office & Visio
- Troubleshooting Jaringan Internet R.HC
- Setup Google Drive Warehouse

- Installasi USB LAN ( Pak Syidi, Bu Aan, Drg Yoan )


- Troubleshooting LAN Card laptop mba Dewi

- Setup Google Drive Audit Meitri & Ria


- Troubleshooting Internet Laptop Bu Aan

- Troubleshooting PC Dental F ( PSU Mati )


- Troubleshooting PC HOC ( Pergantian kabel Lan, Power, VGA )
- Cleaning PC HOC

- Installasi Software ( Visio ) PC Alfa HC, Dan Troubleshooting App MS Office


- Reconfig Wifii Ruang Pajak
- Gangguan Massal Telkom
- Pergantian Monitor Bu Megi ( Monitor sering mati sendiri )

- Pergantian PC Dental F dengan Stok PC Wilman X CRO ( Power Supply)


- PC Dental A Heatsink mati
- Cleaning PC mba Sri Finance
- Pergantian Mouse Bu Megi
- Installasi Printer Manager Over Good

- Cleaning PC Vinna Audit


- ReInstall Windows PC Vina Audit

- Pengembalian PC Dental A, ( Heatsink Mati )


- Update Aplikasi HP Klinik

- Update Aplikasi HP Klinik


- Preventif PC CCO

- Troubleshooting jaringan telephone R.Finance dan Legal

- Preventif PC CCO & HOC


- Installasi App untuk Android

- Troubleshooting Printer CCO ( kertas selalu macet )


- Troubleshooting Jaringan Internet Dental B ( krimping ulang LAN )
- Troubleshooting Monitor CCO ( Sukak mati mati sendiri )
- Installasi App untuk Android

- Kirim PC untuk Dental 12 ( X Lab Training )


- Troubleshooting PC Dental 9 ( Booting bermasalah )
- ReSetup WiFii Lt 3
- Preventif PC CCO lt 1, lt 2, dan HOC
- Installasi Software Untuk Android ( HP Klinik )

- Cleaning PC CCO dan HOC


- Troubleshooting PC CCO ( Booting bermasalah )
- Installasi Software untuk android ( HP Klinik )

- Internet Loss ( Infonya ada kabel yang putus ) No TIket : IN77156631

- Sharing Scanner PC Mei, dan Ria Audit

- Preventif PC CCO
- Installasi aplikasi untuk android ( HP Klinik )
- Re Setup Wifii lantai 2
- Re Setup Wifii lantai 3
- Installasi aplikasi untuk android ( HP Klinik )
- Preventif PC CCO

- Troubleshooting Internet ( pergantian connector LAN )


- Pergantian Switch
- Sharing File and Printer PC Bagus

- Troubleshooting PC CCO ( Gagal Booting )

- Troubleshooting Monitor dental 6 ( ganti kabel VGA dan kabel power )


- Perapian kabel R.HC dengan team TS
- Installasi PC untuk Rani
- Perpindahan PC Jannah

- Installasi aplikasi android untuk HP Klinik

- Troubleshooting Internet PC Dewi HC


- Pemasangan switch untuk ruang HC yang belakang
- Troubleshooting printer Finance (Tinta biru saja yang keluar)
- Pergantian monitor Nisa HC

- Perpindahan lokasi mesin absen


- Installasi app untuk android (HP Klinik)

- Troubleshooting Printer Pak Nanda

- Internet loss ( IN 77804462 ) gangguan area sekitar

- Setting Google Drive All PC Audit dan Bu Megi ( sebab ganti PW )


- Ganti Monitor mega Finance
- Ganti kabel VGA Yoga Finance ( kabel rusak )
- Installasi printer ruangan Pak Darmadi

- Resetup BIOS PC Mba Septi


- Cleaning PC mba Septi, mba Nafi, mas Bagus

- Penambahan RAM laptop Bu Aan Finance

- Internet down ( Loss Merah ) Trouble pada kabel fisik


- Installasi Ms Office Publisher

- Troubleshooting PC CCO ( Tidak mau booting )


- Ms Office tidak bisa digunakan Dental G
- Preventif PC CCO dan HOC dan pengecekan jaringan internet

- Installasi Google Drive PC CCO dan HOC


- Installasi Google Drive Dental ( Dental D )

- Penukaran HP lama ke baru


- Installasi Google Drive PC CCO dan HOC

- Installasi Google Drive CRO, Legal


- Troubleshooting PC MSM ( Ms Office tidak dapat digunakan )
- Troubleshooting WiFii Ruang Pajak
- Troubleshooting WiFii R Master Leader
- Installasi Google Drive Dental D,C

- Troubleshoot PC HOC ( HDD Rusak )

- Troubleshooting Jaringan Internet Mba Alfa HC ( RJ 45 ReCrimping )

- PC HOC Tidak dapat kirim file dari TelegramWeb, Tidak bisa save File MS Office

- Setup All PC Untuk Google Drive

- Installasi App Cleaner for WA, dan Integritas Support untuk android ( HP Klinik )
- Cleaning PC CCO dan HOC ( 3 PC )
- Troubleshooting PC CCO ( Kabel VGA rusak )
- Troubleshooting PC Dental C ( Heatsink mati )
- Internet Loss Merah ( Kendala Kabel Indihome ) No tiket : IN 78466694
- Pergantian Mouse PC CCO
- Penyerahan dan setting USB WiFii PC HOC
- Installasi App Cleaner for WA, dan Integritas Support untuk android ( HP Klinik )

- Setup Google Drive PC CCO dan HOC

- Setup Google Drive PC CCO dan HOC


- Setup Google Drive PC Dental A,B,C ( Dental D TV sudah update tidak bisa diremote )
- Setup Google Drive PC CCO dan HOC
- Setup Google Drive PC Dental

- Setup Google Drive PC CCO dan HOC


- Setup Google Drive PC Dental

- Setup Google Drive PC Rani HC


- Pengecekan CCTV Audit ( Sudah bisa nyala hanya saja jalurnya belum ada )
- Pengecekan CCTV Finance ( indikasi kabel bermasalah )

- Troubleshooting printer HC
- Troubleshooting CCTV Finance dan Audit

- Jaringan internet lambat ( Follow UP telkom )

- Pemasangan CCTV Ruang KOBE


- Troubleshooting CCTV Audit
- Troubleshooting PC x FDC Kalimalang & Cleaning

- Upgrade HP Klinik
- Troubleshooting internet PC HOC ( Repair Kabel LAN )
- Troubleshooting PC Dental 9 ( Tidak mau nyala ) Kabel Power
- Troubleshooting PC Dental 10 ( suka mati sendiri ) BIOS
- Troubleshooting PC Dental 6 ( Monitor mati-idup terus )
- Troubleshooting PC Dental 5 ( PC Suka nyala sendiri ) BIOS
- Troubleshooting PC Dental 11 ( Monitor mati-idup terus )
- Setup Google Drive All PC CCO dan HOC

- Pergantian heatsink Dental C


- Preventif HP klinik
- Preventif PC Klinik
- Troubleshooting Monitor PC CCO ( Layar Biru , Ganti kabel VGA )
- Perbaikan Jalur kabel LAN CCO ( Kabel putus )
- Troubleshooting mesin absen
- Setup Google Drive Dental C
- Preventif PC CCO dan HOC
- Troubleshooting WIFII Lantai 2

- Troubleshooting PC HOC ( Harddisk Corupted )


- Preventif PC HOC dan CCO ( Cleaning 2 PC )
- Setup Google Drive PC HOC dan CCO

- Cleaning All PC CCO

- Troubleshooting PC CCO 2 ( Ram bagus, Hdd Bagus, Tidak mau tampil ) Tukar PC Stok
- Setup Google Drive All PC CCO dan Dental
- Preventif All PC Klinik ( Note: Dental A, B, D, E, Layar monitor semut )
- Cleaning PC CCO dan Dental C
- Resetting Wifii klinik

- Pergatian HP klinik ( Upgrade )


- Cleaning PC HOC
- Preventif PC CCO
- Troubleshooting port USB PC HOC

- Preventif HP Klinik ( WiFii Kadang tersambung kadang tidak )


- Troubleshooting PC HOC Tidak tampil ( Booting Ulang )

- Sharing Scanner PC Astri


- Installasi PC CRO ( Mau Ada orang baru )
- Troubleshooting Telephone Finance ( Kabel ke RJ putus )

- Cleaning PC Dental 2 PC ( Dental B dan D )


- Cleaning PC CCO dan HOC ( 2 PC )
- Setup Google Drive

- Cleaning PC HOC (1PC)


- Preventif PC CCO

- Troubleshooting PC HOC ( Tukar Harddisk )

- Preventif PC Dental A,B,D


- Setup Google Drive Dental A,B,D
- Pergantian kabel Power ( PC Tidak hidup ) Dental B
- Preventif PC Dental B,C

- Troubleshooting Printer Finance ( Blinking )


- Troubleshooting Printer Audit ( Blinking )

- Internet 100mbps loss merah


- penarikan kabel untuk telp ruangan IT
- Troubleshooting WiFii Master Leader
- Troubleshooting Jaringan Internet PC Susan HC

- Pergantian Monitor dental 6 ( layar semut )

- Ms Office Rateh Overgood tidak bisa dibuka


- Installasi PC MSM user baru
- Pemasangan Usb Lan Card Drg.Yoan
- Preventif printer mba dewi operational
- pergantian keyboard mas tri MSM

- Preventif PC HOC dan CCO


- Troubleshooting PC Dental 5 ( Gagal Booting )
- Troubleshooting PC Dental 3 ( Gagal Booting )

Troubleshooting PC Dental D ( Hdd Tidak terbaca )


Preventif PC CCO dan HOC
Setup Email HOC
Resetup Wifii Lantai 2
Troubleshooting Modular Dental D

- Pengecekan Wifi lantai 2 ( Suka mati sendiri )


- Preventif PC CCO dan HOC
- Preventif PC Dental A,B,C

- Troubleshooting dental B ( Internet putus nyambung ) krimping ulang


- Preventif PC Dental A,B,D
- Sharing Printer HOC
- Setup Outlook HOC
- Preventif PC HOC, CCO, Dental 5, dan Dental 6

- Instal ulang laptop x audit, x agatha, x martin ( 3 Laptop )

- Troubleshooting printer Finance ( Tidak mau ngeprint )

- Preventif Dental D, G, CCO, HOC


- Wifii Lantai 2 Low Speed ( Update Firmware )
- Prevenif PC CCO dan HOC, Dental B

- Troubleshooting PC CCO Lt2


- Preventif Dental A,B,C,D

- Troubleshooting PC CCO 3 ( tidak bisa connect internet )


- Penarikan Unit Komputer, CCTV, Wifii
- Installasi PC X Ponaren untuk Dental I/9

- Installasi kabel LAN Dental New ( i ) , PC X Ponaren


- Installasi PC Dental New
- Pergantian Mouse CCO 2,
- Pergantian kabel VGA dental A
- Pergantian heatsink PC X ponaren Untuk Dental New ( i )

- Perbantuan untuk pengangkutan barang Warehouse

- Setup Printer and Sharing Printer PC CCO


- Troubleshooting Internet PC CCO
- Pergantian mouse PC CCO 2

Preventive Laptop Support Office Stok Install Ulang


Pengecheckan Jaringan Overgood

Perbaikan Jaringan LT 1
Pergantian Switch LT 1 CCo
Category
Troubleshooting System Operation
Troubleshooting Hardware
Troubleshooting Hardware
Troubleshooting System Operation
Maintenance
Maintenance

Installation
Installation
Troubleshooting System Operation
Troubleshooting System Operation
Troubleshooting System Operation
Troubleshooting System Operation
Troubleshooting System Operation
Installation

Troubleshooting Hardware
Troubleshooting System Operation

Troubleshooting Hardware
Troubleshooting System Operation
Troubleshooting System Operation

Troubleshooting System Operation

Troubleshooting Hardware
Troubleshooting Hardware

Installation
Installation
Troubleshooting System Operation
Troubleshooting Hardware

Maintenance
Maintenance

Troubleshooting Hardware
Maintenance
Maintenance

Maintenance

Troubleshooting System Operation


Troubleshooting System Operation
Troubleshooting System Operation
Troubleshooting System Operation
Installation

Installation
Installation

Installation
Installation
Troubleshooting System Operation
Installation
Installation

Installation Software
Installation Software
Installation Software
Installation Software
Troubleshooting LAN
Installation Software

Installation Software
Installation Software

Installation Software
Troubleshooting System Operation

Troubleshooting Hardware
Troubleshooting Hardware
Maintenance

Troubleshooting System Operation


Troubleshooting System Operation
Troubleshooting System Operation
Troubleshooting Hardware

Troubleshooting Hardware
Troubleshooting Hardware
Maintenance
Troubleshooting Hardware
Installasi

Maintenance
Installasi Software

Troubleshooting Hardware
Setup aplikasi

Setup aplikasi
Maintenance

Troubleshooting system operation

Maintenance
Setup aplikasi

Troubleshooting hardware
Troubleshooting LAN
Troubleshooting hardware
Setup aplikasi

Installasi
Troubleshooting system operation
Troubleshooting LAN
Maintenance
Setup aplikasi

Maintenance
Troubleshooting system operation
Setup aplikasi

Internet Loss, Info datang teknisi jam 3, sudah follow up kembali karena urgent

Maintenance
Setup aplikasi
Troubleshooting Jaringan Internet
Troubleshooting Jaringan Internet
Setup aplikasi
Maintenance

Troubleshooting Jaringan Internet


Troubleshooting Jaringan Internet

Troubleshooting system operation

Troubleshooting hardware
Maintenance
Installasi
Installasi

Setup aplikasi

Troubleshooting jaringan internet


Troubleshooting jaringan internet
Troubleshooting hardware
Troubleshooting hardware

Installasi
Setup aplikasi

Troubleshooting system operation

Troubleshooting Jaringan Internet

Update Software
Troubleshooting hardware
Troubleshooting hardware
Installasi

Troubleshooting system operation


Maintenance

Installasi ( Upgrade RAM )

Troubleshooting jaringan internet


Installation software

Troubleshooting system operation


Troubleshooting software
Maintenance

Setup aplikasi
Setup aplikasi

Setup aplikasi

Setup aplikasi
Troubleshooting system operation
Troubleshooting jaringan internet
Troubleshooting jaringan internet
Setup aplikasi

Troubleshooting Hardware

Troubleshooting Jaringan Internet

Troubleshooting System Operation

Setup aplikasi

Setup aplikasi
Maintenance
Troubleshooting Hardware
Troubleshooting Hardware
Troubleshooting Jaringan Internet
Troubleshooting Hardware

Setup aplikasi

Setup aplikasi

Setup aplikasi
Setup aplikasi
Setup aplikasi
Setup aplikasi

Setup aplikasi
Setup aplikasi

Setup aplikasi
Troubleshooting CCTV
Troubleshooting CCTV

Troubleshooting Jaringan Internet

Installasi

Maintenance

Troubleshooting jaringan internet


Troubleshooting hardware
Troubleshooting hardware
Troubleshooting hardware
Troubleshooting software
Troubleshooting hardware
Setup Aplikasi

Troubleshooting hardware
Maintenance
Maintenance
Troubleshooting hardware
Troubleshooting Jaringan Internet
Troubleshooting system operation
Setup Aplikasi
Maintenance
Troubleshooting Jaringan Internet

Troubleshooting Hardware
Maintenance
Setup aplikasi

Maintenance

Troubleshooting Hardware
Setup aplikasi
Maintenance
Maintenance Cleaning ( 4pc)
Maintenance

Upgrade
Maintenance ( Cleaning ) 1PC
Maintenance
Troubleshooting hardware ( Perbaikan )

Maintenance
Troubleshooting System Operation

Installasi
Troubleshooting

Maintenance
Maintenance
setup aplikasi

Maintenance
Maintenance

Troubleshooting Hardware

Maintenance
Setup Aplikasi
Troubleshooting Hardware
Maintenance

Troubleshooting software
Troubleshooting software

Troubleshooting Internet
Installasi
Troubleshooting Internet
Troubleshooting Internet

Troubleshooting hardware

Troubleshooting software
Installasi
Installasi
Maintenance
Troubleshooting hardware

Maintenance
Troubleshooting system opertion
Troubleshooting system opertion

Troubleshooting Hardware
Maintenance
Setup E-mail
Troubleshooting Jaringan Internet
Troubleshooting Jaringan Internet

Troubleshooting Jaringan Internet


Maintenance
Maintenance

Troubleshooting Jaringan Internet


Maintenance
Troubleshooting system operation
Maintenance
Maintenance

Upgrade OS

Troubleshooting system operation

Maintenance
Troubleshooting system operation
Maintenance

Troubleshooting Jaringan LAN

Installasi Komputer

Installasi Jaringan
Installasi Komputer
Troubleshooting Hardware
Troubleshooting Hardware

Troubleshooting system operation


Troubleshooting Jaringan
Troubleshooting hardware
Keterangan

Done

Done
On Progress,akan melakukan kunjungan berikut di akhir bulan dengan tim TS

Done
Done
Done
Done
Done

Done,Cleaning dan perbaikan kabel sata


Done,RAM Rusak sudah di gantikan
Done,Perbantu Tim TS
On Progress, HDD nya bermasalah

Done
Done
Done
Done
Done

Done,Hardisk sudah di repair


Done
Done

Done
Done

Done
done
Done
Done

Done
Done
Done
On progress
Done
Done

On Progress
Done
Done
Done

Done
Done

Done
Done

Done
Done
Done

Done

Done
Done
Done

Done
Done
Done
Done ( 1 unit webcam tidak fungsi )

Done
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Schedule IT Support
Date Daily Month Week Visit Technician
1 Minggu November I
2 Senin November DUI Tanjung Duren , DUI Kelapa Gading Saepulloh
3 Selasa November FDC Cibubur , FDC Depok Saepulloh
4 Rabu November FDC Bandung Saepulloh
5 Kamis November II FDC Fatmawati, FDC Hasyim Hashari , SO Pondok Bambu Saepulloh
6 Jumat November FDC Klender Saepulloh
7 Sabtu November FDC Hasyim Hashari, DUI Tanjung Duren Saepulloh
8 Minggu November
9 Senin November FDC Tangcity, DUI Serpong Saepulloh
10 Selasa November SO Pondok Bambu Saepulloh
11 Rabu November SO Pondok Bambu Saepulloh
12 Kamis November III FDC Klender Saepulloh
13 Jumat November SO Pondok Bambu Saepulloh
14 Sabtu November FDC Bogor Saepulloh
15 Minggu November
16 Senin November FDC Hashyim Hashari Saepulloh
17 Selasa November FDC Kelapa Gading , DUI Kelapa Gading Saepulloh
18 Rabu November FDC Klender, FDC Xmalang Saepulloh
19 Kamis November IV SO Pondok Bambu Saepulloh
20 Jumat November SO Pondok Bambu Saepulloh
21 Sabtu November DUI Tebet FDC Kelapa Gading Saepulloh
22 Minggu November
23 Senin November FDC Depok Saepulloh
24 Selasa November FDC Klender , FDC Pondok Aren II , DUI Tebet Saepulloh
25 Rabu November FDC Bandung Saepulloh
26 Kamis November V FDC Pondok Aren II Saepulloh
27 Jumat November DUI Kelapa Gading Saepulloh
28 Sabtu November SO Pondok Bambu Saepulloh
29 Minggu November
30 Senin November FDC Cibubur Saepulloh
No Attachment Keterangan

1 Guiding X nano Ray DUI Tebet

2 Corrective Trouble DUI Kelapa Gading

3 DUI Serpong PC Trouble

4 Preventive Cleaning Depok

5
6 Troubleshooitng PC PA 1
ng X nano Ray DUI Tebet

ctive Trouble DUI Kelapa Gading

erpong PC Trouble

ntive Cleaning Depok


eshooitng PC PA 1
No Nama Domain URL

1 Indowebsite indowebsite.id/member/clientarea.php

2 integritas-indonesia.com https://my.dapurhosting.com/clientarea.php
3 fdcdentalclinic.co.id indowebsite.id/member/clientarea.php
4 dentaluniverseindonesia.com indowebsite.id/member/clientarea.php
5 mbb-indonesia.com indowebsite.id/member/clientarea.php
6 mbb-indonesia.com http://dapurhosting.com/login
7 fdcdentalclinic.co.id https://panel.niagahoster.co.id/login
8 dentallegendsindonesia.com https://panel.niagahoster.co.id/login
9 Integritas-support.com http://indowebsite.id/member/clientarea.php
Dashboard Account Website

User : Key

darmadik@yahoo.com : moneymagnet

hypnofeed@gmail.com:mx12324434
hypnofeed@gmail.com : mx123123
darmadik@yahoo.com : moneymagnet
darmadik@yahoo.com : moneymagnet
darmadik@yahoo.com : moneymagnet
bhumi.hangladen@gmail.com :
family.dentalcosmetics@gmail.com : Eskelapa123?
dentallegendsindonesia@gmail.com:Eskelapa123?
zul@integritas-indonesia.com:ibbr123123
ashboard Account Website

Authorize Status Reg Date Next Date


Vp Support Bpk Darmadi
Aktiv
Finance Sri/Meggi Audit
IT- Zul
IT Zul - GM Support Bpk Syidi - Audit Megi - Sri Finance Aktiv 9/9/2019 4/9/2020
IT-Audit-Finance Aktiv 3/10/2019 3/10/2020
IT-Audit-Finance Aktiv 24/10/2019 24/10/2020
IT-Audit-Finance Aktiv 13/12/2019 13/12/2020
Punya Pribadi Website Bhumi Aktiv 31/07/2019 31/07/2020
MSM , IT Aktiv 28/9/2019 28/9/2020
MSM , IT Non DinonAktifkan
Zul Aktiv 11/9/2020
Payment Keterangan
Nama Seluruh Domain Web
Nama Seluruh Domain Web
Rp 875.000 / Pertahun Nama Seluruh Domain Web
Email Hosting PT Integritas Berkah
Rp. 295,000 Every 1 Tahun Nama Domain Website FDC
Rp. 142,800 Every 1 Tahun Nama Domain Website DUI
Rp. 142,800 Every 1 Tahun Nama Domain Website MBB
Rp 750.000,00 IDR / Pertahun Email Hosting MBB - Indonesia
1.845.600,00 / Pertahun Website Wordpress FDC
Website Wordpress DLI
1.275.000,00 Website Tim Support TS IT
KLINIK ID Team Viewer Password
Team Viewer Pondok Aren 2 fdc.ponaren@gmail.com ibbr123123
HOC : 1382 910 820 mx123123
CCO I : 1562 347 305 mx123123
CCO II : 1164 501 027 mx123123
Dental A : 1206 111 457 mx123123
Dental B : 1674 528 423 mx123123
Dental C : 1024 893 966 mx123123
Dental D : 1213 039 158 mx123123
Dental E :
Dental F :
Dental G :
Dental H :

Team Viewer Pondok Aren 1 fdc.ponaren2@gmail.com ibbr123123


HOC : 1533 339 050 mx123123
CCO1 : 1473 560 120 mx123123
CCO2 : 1458 476 366 mx123123
Dental A : 1456 985 365 mx123123
Dental B : 1473 153 467 mx123123
Dental C: 1456 897 055 mx123123
Dental D: 1469 384 458 mx123123
Dental E: CPU Mati
Dental F: 1465 077 123 qw9y67
Dental G : 1509 513 490 mx123123
Dental H : 1464 938 075 mx123123

Team Viewer FDC Bandung fdc.bandung@gmail.com mbb123123


CCO1 : 1462 975 000 mx123123
CCO2 : 1370 988 695 mx123123
CCO3 : 1462 975 000 mx123123
Dental A :
Dental B : 1101 945 668 mx123123
Dental C :
Dental D : 1803 474 618 mx123123
Dental E : 1803 474 618 mx123123
Dental F : 1199 046 953 mx123123
Dental G : 1337 847 816 mx123123
Dental H : 1539 951 654 mx123123
Dental I 1024 893 966 mx123123
Team Viewer DUI Tanjung Duren dui.tjduren@gmail.com ibbr123123
CCO1 : 1152 975 514 mx123123
CCO2 : 1370 640 482 mx123123
CCO3 : 878 120 602 mx123123
Dental A : 1207 196 286 mx123123
Dental B : 1154 025 206 mx123123
Dental C : 1323 510 344 mx123123
Dental D : 1151 688 632 mx123123
Dental E : - None
Dental F : - None
Dental G : - None
Dental H : - None

Team Viewer FDC Depok fdc.depok00@gmail.com mbb123123


CCO 3 LT 2 : 1378 305 347 mx123123
CCO1 : 1613 338 483 tzs959
CCO2 : 1475 890 254 mx123123
HOC : 1557 017 757 mx123123
Dental A : 1395 673 494 mx123123
Dental B : 1332 587 584 nhq393
Dental C : 1059 622 762 mx123123
Dental D : 1491 833 257 mx123123
Dental E : 1382 685 712 mx123123
Dental F : 1397 161 173 mx123123
Dental G : 1384 794 304 mx123123
Dental H : 1068 076 626 mx123123
Dental I : 1405 642 837 mx123123
Dental J : 544 558 433 mx123123
Dental K : 1397 393 288 mx123123

Team Viewer FDC Bogor fdcbogor42@gmail.com fdc123123


CCO1 : 1022 195 408 mx123123
CCO2 : 1612 271 816 mx123123
HOC 1397 192 943 mx123123
Dental A : 1380 004 666 mx123123
Dental B : 1467 416 320 mx123123
Dental C : 1044 732 994 mx123123
Dental D : 1478 833 611 mx123123
Dental E : 1244 311 911 mx123123
Dental F : 1337 717 035 mx123123
Dental G :
Dental H :

Team Viewer FDC Cibubur fdc.cibubur@gmail.com mbb123123


CCO1 : 1125 996 631 mx123123
CCO2 : 1117 868 471 mx123123
CCO3 : None
Dental A : 1203 411 793 mx123123
Dental B : 1207 206 961 mx123123
Dental C :
Dental D :
Dental E :
Dental F :
Dental G :
Dental H :

Team Viewer FDC Klender ibbr.klender@gmail.com mbb24434


CCO1 : 1550 419 641 mx123123
CCO2 : 1326 940 257 mx123123
CCO3 : 1332 905 320 mx123123
Dental A : 624 413 809 mx123123
Dental B : 435 050 842 mx123123
Dental C : 1334 969 233 9wfh81
Dental D : 1203 571 995 mx123123
Dental E : 202 787 204 mx123123
Dental F : 1199 000 830 mx123123
Dental G : 1423 399 349 g2jq18
Dental H :

Team Viewer FDC Hasyim fdc.hashari@gmail.com ibbr123123


CCO1 : 1200 188 561 mx123123
CCO2 : 1349 515 653 mx123123
HOC : 1418 076 782 mx123123
Dental A : 1210 025 676 mx123123
Dental B : 1216 716 723 mx123123
Dental C : 1202 896 685 mx123123
Dental D : 1413 114 320 mx123123
Dental E : None
Dental F : None
Dental G : None
Dental H : None

Team Viewer DUI Tebet duitebet01@gmail.com 321tebet


CCO1 : 1338 597 591 mx123123
CCO2 : 1335 001 758 mx123123
CCO3 : 1330 358 742 mx123123
Dental A : 173 887 684 mx123123
Dental B : 1191 028 684 mx123123
Dental C : 1920 941 667 mx123123
Dental D : 1527 255 574 mx123123
Dental E : 633 418 727 36v7qd
Dental F : 1566 834 323 mx123123
Dental G : 1405 642 781 mx123123
Dental H : 1386 567 375 mx123123

Team Viewer FDC Tangcit fdc.tangcity@gmail.com ibbr123123


CCO1 : 1509 260 631 mx123123
CCO2 : 1509 303 114 mx123123
CCO3 : 1534 041 095 mx123123
Dental A : 1500 925 754 mx123123
Dental B : 1515 556 137 mx123123
Dental C : 1509 234 507 mx123123
Dental D : 1515 287 993 mx123123
Dental E : - ( None )
Dental F : - ( None )
Dental G : - ( None )
Dental H : - ( None )

Team Viewer DUI Serpong dui.serpong01@gmail.com ibbr24434


CCO1 : 1329 319 249 mx123123
CCO2 : 1333 771 575 mx123123
HOC : 1480 113 805 mx123123
Dental A : 557 566 535 mx123123
Dental B : 1202 591 785 mx123123
Dental C : 1519 794 140 mx123123
Dental D : 1534 873 288 mx123123
Dental E : 1519 543 601 mx123123
Dental F : ( None )
Dental G : ( None )
Dental H : ( None )

Team Viewer FDC Fatmawati fdc.fatmawati@gmail.com mbb24434


CCO1 : 1453 613 071 mx123123
CCO2 : 1234 698 335 mx123123
HOC : 1422 723 321 mx123123
Dental A : 1251 561 084 mx123123
Dental B : 1370 779 356 mx123123
Dental C : 1362 498 528 mx123123
Dental D : 1587 695 033 mx123123
Dental E : ( None )
Dental F : ( None )
Dental G : ( None )
Dental H : ( None )

Team Viewer FDC X Malang fdc.xmalang@gmail.com mbb123123


CCO1 : 936 791 849 mx123123
CCO2 : 1784 865 342 mx123123
HOC : 1567 013 656 mx123123
Dental A : ( None )
Dental B : 1553 512 497 mx123123
Dental C : 1579 822 252 mm419
Dental D : 1474 396 740 mx123123
Dental E : 1490 006 424 mx123123
Dental F : 464 494 002 2756
Dental G : ( None )
Dental H : ( None )

Team Viewer DLI Menteng dentallegendsi@gmail.com mbb123123


CCO1 : 1450 197 583 mx123123
CCO2 : 1324 722 361 mx123123
CCO3 : 1310 275 756 mx123123
Dental A : 1318 712 203 mx123123
Dental B : 1612 024 254 mx123123
Dental C : 1534 691 201 mx123123
Dental D : 1534 691 201 mx123123
Dental E : None
Dental F : None
Dental G : None
Dental H : None

Team Viewer FDC Kelapa Gading fdc.kgading@gmail.com ibbr24434


CCO1 : 1501 757 814 mx123123
CCO2 : 1490 815 391 mx123123
CCO3 : 1497 692 087 mx123123
Dental A : 1501 489 334 mx123123
Dental B : 1501 761 699 mx123123
Dental C : 1543 084 968 mx123123
Dental D : 1510 870 674 mx123123
Dental E : Dental E :
Dental F : Dental F :
Dental G : Dental G :
Dental H : Dental H :

Team Viewer DUI Kelapa Gading dui.kgading@gmail.com ibbr123123


CCO1 : 1485 192 376 mx123123
CCO2 : 1571 768 536 mx123123
CCO3 : 1207 200 801 mx123123
Dental A : 1414 357 529 mx123123
Dental B : 915 583 877 mx123123
Dental C : 1342 606 088 mx123123
Dental D : Dental D :
Dental E : Dental E :
Dental F : Dental F :
Dental G : Dental G :
Dental H : Dental H :
List Nomer Corporate Telkomsel

No Nomer Telp User Lokasi / Klinik Keterangan Kartu User Date Status Email Google Email Integritas
1 81112205807 FDC Klender FDC Klender 30/1/2019 Done fdcklenderkl@gmail.com fdc.klender@integritas-indonesia.com
2 81112205808 FDC X Malang FDC X Malang 16/12/2019 Done report.financexmalang@gmail.com fdc.xmalang@integritas-indonesia.com
3 81112205809 DUI Pondok Gede DUI Pondok Gede Lilis HOC Klender 18/12/2019 Done fdc.ponged@gmail.com dui.jtw@integritas-indonesia.com
4 81112205810 DUI Jatiwaringin DUI Jatiwaringin Stok 18/12/2019 Done mbb.jtw@gmail.com dui.ponged@integritas-indonesia.com
5 81112205811 FDC Cibubur FDC Cibubur 18/12/2019 Done fdc.cibubur@gmail.com fdc.cibubur@integritas-indonesia.com
6 81112205812 FDC Bogor FDC Bogor 20/1/2020 Done fdcbogor42@gmail.com fdc.bogor@integritas-indonesia.com
7 81112205813 FDC Depok FDC Depok 16/12/2019 Done fdc.depok00@gmail.com fdc.depok@integritas-indonesia.com
8 81112205814 FDC Pondok Aren I FDC Pondok Aren I 19/12/2019 Done mbb.ponaren@gmail.com fdc.ponaren@integritas-indonesia.com
9 81112205815 FDC Pondok Aren II FDC Pondok Aren II Akan jadi stok Pembukaan 19/12/2019 Done
Outlet mbb.ponaren@gmail.com fdc.ponaren2@integritas-indonesia.com
10 81112205816 FDC Fatmawati FDC Fatmawati 19/12/2019 Done fdc.fatmawati@gmail.com fdc.fatmawati@integritas-indonesia.com
11 81112205817 FDC Hashari FDC Hashari 19/12/2019 Done fdc.hasyimashari@gmail.com fdc.hashari@integritas-indonesia.com
12 81112205818 FDC Bandung FDC Bandung 01/07/2020 Done fdc.bandung@gmail.com fdc.bandung@integritas-indonesia.com
13 81112205819 DUI Kelapa Gading DUI Kelapa Gading 17/12/2019 Done duikelapagading01@gmail.com dui.kgading@integritas-indonesia.com
14 81112205820 DUI Tebet DUI Tebet 17/12/2019 Done duitebe01@gmail.com dui.tebet@integritas-indonesia.com
X Bermasalah akan di
Terminated karna ada duplicate 19/12/2019
15 81112205821 DLI Serpong DLI Serpong Rejected
nomor dari GM Telkomsel sejak
April 2020 mbb.serpong@gmail.com dli.menteng@integritas-indonesia.com
16 81112205822 DLI Tanjung Duren DLI Tanjung Duren 17/12/2019 Done dui.tduren@gmail.com dui.tjduren@integritas-indonesia.com
17 81112205823 DLI Menteng DLI Menteng 17/12/2019 Done dentallegendsi@gmail.com dli.menteng@integritas-indonesia.com
18 81112205824 Nisa MSM Support Office Doni MSM 12/12/2019 Done
19 81112205825 Megi Support Office Ibu Ita (Sri yang Ambil Rencana 02/07/2020 Done
Untuk Meggi)
20 81112205826 CRM Ferdi Support Office Ready Sudah IT 19/11/2020 02/07/2020 Done
21 81112205827 Support Office Sofi Anak Bu Ita 7/6/2020 16/12/2019 Done
22 81112205828 Support Office Sudah Di Purchase Stok 16/12/2019 Done
23 81112205829 Support Office Sudah Di Purchase Stok 16/12/2019 Done
24 81112205830 VP Operasional Support Office 01/07/2020 Done
25 81112205831 FDC Kelapa Gading FDC Kelapa Gading 30/12/2019 Done
26 81112205832 FDC Tanggerang FDC Tanggerang 01/12/2020 Done
27 81112205833 VP Support Support Office 01/12/2020 Done
28 81112205834 CRM Ferdi Support Office Qiscuss DUI 12/12/2019 Done
29 81112205835 Coach Yusa Support Office 01/06/2020 Done
30 81112205836 CRM Ferdi Support Office Qiscuss FDC 02/07/2020 Done
31 81197702007 CRM Ferdi Support Office Overgood 02/07/2020 Done
32 81197702006 CRM Ferdi Support Office - 02/07/2020 Done
33 81197702005 CRM Ferdi Support Office Ready Sudah IT 19/11/2020 02/07/2020 Done
34 81197702004 CRM Ferdi Support Office - 02/07/2020 Done
35 81197702003 HP X PA Support Office Purchase 03/06/2020 Done
36 81197702008 CRM Ferdi Support Office - 02/07/2020 Done
37 81113409288 HC Nisa Support Office 08/07/2020 Done
38 81113409289 Komite - Drg Yoan Support Office 22/7/2020 Done
39 81113409290 Mugni Overgood Overgood 07/10/2020 Done
40 81113409291 Mugni Overgood Overgood 07/10/2020 Done
41 81113409292 Mugni Overgood Overgood 07/10/2020 Done
42 81113409293 Mugni Overgood Overgood 07/10/2020 Done
43 81113409294 Mugni Overgood Overgood 07/10/2020 Done
44 81113409295 Mugni Overgood Overgood 07/10/2020 Done
Bermasalah dari Telkomsel
45 81113409296 Bu Ita Overgood Overgood Corporate masih tahap Follow 07/10/2020 Proses
Up
46 81113409297 Mugni Overgood Overgood 07/10/2020 Done
47 81113409298 Mugni Overgood Overgood 07/10/2020 Done
48 81113409299 Mugni Overgood Overgood 07/10/2020 Done
49 81113409300 Mugni Overgood Overgood 07/10/2020 Done

Keterangan Warna

Nomor Bermasalah ALL VP dan Coach


Overgood CRO QISCUS Ready / Bisa Di terminated
dari Sistem Tcops Yusa

Kebutuhan Stok
Untuk pergantian Nomor
DUI Serpong
Tim Support TS Adit