INTRODUCTION

Motivation has derived from the word “motive”. Motive is anything that initiates
or sustains activity. It is inner state that energizes, activates or moves and that directs or
channels behaviors towards goals. Motive is a psychological force with an individual that
set him in motion.

An organisation means a group of people put together to achieve a desire results.

There may be of workers, staffs and employees.

Each and every work cannot be done by the top level management. The top level
management is there to decide the objectives, goals, strategies and so on. The employees
are there to do work as soon as possible, in order to achieve the tasks.

The employees should be motivated to do the work without any hesitations. The
employees should motivated to achieve both the organizational goals and individual
goals.

Motivation is an attempt to achieve individual goals by striving for organizational

goals and individual goals. E.g…, if the company’s production is high the individual
worker gets an incentive bonus which motives him to work more productively.
STATEMENT OF THE PROBLEM

The problem mainly drives the basic motivational factors that followed in the
organization. Under the rights of employees welfare activities. It is also described about
the employee’s expectations from an organisation. Employee’s motivational factors are
the blood cell of the business.

FACTORS CONSIDERED FOR THE STUDY:

1. The level of pay and benefits,

2. The perceived fairness of promotion system within a company,
3. Quality of the working conditions,
4. Leadership and social relationships,
5. Employee recognition,
6. Job security,
7. Career development opportunities etc.
NEED FOR THE STUDY:

The study is intended to evaluate motivation of employees in the

organisation. A good motivational program procedure is essential to achieve goal of the
organisation. If efficient motivational programmes of employees are made not only in
this particular organization but also any other organization; the organizations can achieve
the efficiency also to develop a good organizational culture.

Motivation has variety of effects. These effects may be seen in the context
of an individual’s physical and mental health, productivity, absenteeism and turnover.

Employee delight has to be managed in more than one way. This helps in
retaining and nurturing the true believers “who can deliver value to the organisation.
Proliferating and nurturing the number of “true believers” is the challenge for future and
present HR managers.

This means innovation and creativity. It also means a change in the gear
for HR polices and practices. The faster the organisations nurture their employees, the
more successful they will be. The challenge before HR managers today is to delight their
employees and nurture their creativity to keep them a bloom.

This study helps the researcher to realize the importance of effective

employee motivation. This research study examines types and levels of employee
motivational programmes and also discusses management ideas that can be utilized to
innovate employee motivation. It helps to provide insights to support future research
regarding strategic guidance organisations that are both providing and using reward and
recognition programs.
OBJECTIVES OF THE STUDY:

Primary objective:

To study the important factors which are required to motivate the employees.

Secondary objective:

1. To study the effect of monetary and non monetary benefits provided by the
organization on the employee’s performance.

2. To study the effect of job promotions on employees.

3. To learn the employee’s satisfaction on the interpersonal relationship

exists in the organization.

4.To provide the practical suggestion for the improvement

of organization’s performance.

LIMITATIONS

1. Few respondents were reluctant to fill the questionnaire.

2. The research conducted for a period of only one month which is limitation for
accuracy of the findings.
CHAPTERIZATION

CHAPTER 1

It deals with outline of the project, needs of the study, objectives of the
study, limitation of the study, company profile and industry profile.

CHAPTER 2

It deals with review of literature, research methodology.

CHAPTER 3

It deals with period of study, research design, sample size, methods of data
collection, statistical applications.

CHAPTER 4

It deals with data analysis & interpretation.

CHAPTER 5

It deals with finding suggestions & conclusion, appendix, questionnaire,

bibliography/reference, annexure.
RESEARCH METHODOLOGY

Research means a scientific and systematic search for pertinent

information on a specific topic. Research is a careful investigation or inquiry especially
through search for new facts in any branch of knowledge research comprises of defining
and redefining problems, formulating hypothesis or suggested solutions collecting,
organizing and evaluating data, making deduction and reaching conclusion, and at last
carefully testing the conclusion to determine whether they fit the formulating hypothesis.

Methodology is defined as “The study of methods by which we gain

knowledge, it deals with cognitive processes imposed on research by the problem rising
from the nature of its subject matter.

PERIODS OF THE STUDY

The period of the study was limited to during the period the following steps were taken

• Objectives were set and questionnaire was finalized.

• Data were collected and recorded
• Data were analyzed and interpreted
• Statistical tools were applied
• Report was generated.
RESEARCH DESIGN

The structured question is framed. The questionnaire consists of following

• Closed ended
• Open ended
• Multiple choices

SAMPLE SIZE

Due to time and resources constraint the sample size was taken as 90 employees.
METHODS OF DATA COLLECTION

Data refers to information or facts. It includes numerical figures and

descriptive facts and qualitative information. The task of data collection begins after a
research problem has been defined and research plan has been decided.

PRIMARY DATA

Primary data are those that are collected through questionnaire and direct
personal interview. The questionnaire was framed in such a manner to obtain correct
information, graded suitably for the study. All the questionnaire were collected through
personal contact from the respondents.

SECONDARY DATA

Secondary data has been collected through oral communication.

Secondary about the company profile and other details were collected from the company.
STATISTICAL APPLICATIONS

The statistical tools to be used for the project are chi-square analysis and percentage
analysis.

DATA ANALYSIS AND INTERPRETATION

The data after collection has to be processed and analysed in accordance

with the outline for the purpose. This is essential study and for ensuring that we have all
the relevant data. Processing implies editing, coding, and tabulation of collected data so
that they are acquiring cent to analysis.

The term analysis refers to the computation of certain measures along with
computation of certain measures along with searching for patterns for relationships on
differences supporting or conflicting with original or new hypothesis should be subjected
to statistical tests of significance to determine with what validity data can be said to
indicate any conclusions.

Analysis of data in a general way involves a number of closely related

operations that are performed with the purpose of summarizing the collected data and
organizing them in such a manner that they answers.
 INTERPRETATION:

After collecting and analyzing the data the researcher has to accomplish
the task of drawing inferences followed by report writing. This has to be done very
carefully otherwise misleading conclusion may be drawn and the whole purpose of doing
research may get vitiated. It is only through interpretation that the researcher can be
expose relations an processes that underlie his findings.

Interpretations refers to the task of drawing inferences from the collected

facts after an analytical and or experimental study infact; it is search for broader meaning
of researcher findings.

Thus interpretation is advice through which the factors that seem to

explain what has been observed by researcher in the course of the study can be better
understood and it also provides a theoretical conception which can serve as a guide for
further research.

Interpretation is essential for the simple reason that the usefulness and
utility of research finding lie in proper interpretation. It is being considered a basic
component of research process. So the process of interpretation must be done properly
and analyzed after collecting the data.
FINDINGS:

The following are the major findings brought by the researchers from the above analysis:

• 47% of the respondents are age category of above 50 years and 13% of the
respondents are between the age category of 20-30 years.
• 96% of the respondents are operators and 1% of the manager.
• 58% of the respondents are having education qualification ITI and 6% of the
respondents are fall under B.E.
• 100% of the respondents are satisfied financial benefits.
• 51% of the respondents agree the incentives as the motivational programmes
offered by the organization.
• 77% of the respondents agree level of service traits influence to offer promotion
• 40% of the respondents are satisfied relationships with his superior
• 90% of the respondents agree loan facilities
• 90% of the respondents gave opinion regarding children education and medical
facilities provided by the organization
• 50% of the respondents gave opinion communicate clear and consistent mission
to employee by organization.
• 83% of the respondents satisfied with the motivational programme organized by
the organization.
CONCLUSION:

The study concludes that, the motivational program procedure in ASHOK

LEYLAND LTD is found effective. The study on employee motivation highlighted so
many factors which will help to motivate the employees. The study was conducted
among 90 employees and collected information through structured questionnaire. The
study helped to findings which were related with employee motivational programs which
are provided in the organization.

The promotion and rewarding activities really play a major role in motivating the
employees of the organization. It is a major factor that makes an employee feels good in
his work and results in his satisfaction too. The organization can still concentrate on
specific areas which are evolved from this study in order to make the motivational
programs more effective. Only if the employees are properly motivated- they work well
and only if they work well the organization is going to benefit out it. Steps should be
taken to improve the motivational programs procedure in the future. The suggestions of
this report may help in this direction.
TABLE 2.1.1

AGE GROUP OF RESPONDENTS

S.NO AGE GROUP NO. OF % OF

RESPONDENTS RESPONDENTS

1. 20-30 3 3

2. 30-40 27 27

3. 40-50 28 28

4. Above 50 42 42

TOTAL 100 100

CHART 2.1.1

AGE GROUP OF RESPONDENTS

percentage of respondent

50
45
40
35
30
25
20
15
10
5
0
20-30 30-40 40-50 Above 50
TABLE 2.1.2

EDUCATIONAL QUALIFICATION OF THE RESPONDENTS

S.NO EDUCATION NO. OF % OF

QUALIFICATION RESPONDENTS RESPONDENTS

1. ITI 62 62

2. SSLC 13 13

3. UG 20 20

4. PG 5 5

TOTAL 100 100

CHART 2.1.2

EDUCATIONAL QUALIFICATION OF THE RESPONDENTS

 QUALIFICATION

1 ITI
2 SSLC
3 UG
4 PG

TABLE 2.1.3

DESIGNATION OF THE RESPONDENTS

S.NO DESIGNATION NO. OF % OF

RESPONDENTS RESPONDENTS
 1. OPERATOR 33 33

2. SUPERVISOR 18 18

3. MECHANICS 15 15

4. SKILLED 34 34
LABOUR
TOTAL 100 100

CHART 2.1.3

DESIGNATION OF THE RESPONDENTS

 35

30

25

20

15

10

0
OPERATOR SUPERVISOR MECHANICS SKILLED
LABOUR

TABLE 2.1.4
EXPERIENCE OF THE RESPONDENTS

S.NO EXPERIENCE NO. OF % OF

RESPONDENTS RESPONDENTS

1. Below 5 years 9 9

2. 5-10 years 17 17

3. 10-20 years 27 29

4. Above 20 years 45 45

TOTAL 100 100

CHART 2.1.4

EXPERIENCE OF THE RESPONDENTS

50
45
40
35
30
25
20
15
10
5
0
Below 5 years 5-10 years 10-20 years Above 20 years
TABLE 2.1.5

Response regarding motivated factors

RESPONSE NO. OF % OF
RESPONDENTS RESPONDENTS

1. FINANCIAL 65 65
BENEFITS
2. NON FINANCIAL 35 35
BENEFITS

TOTAL 100 100

CHART 2.1.5

Response regarding motivated factors

 motivated factors

1 FINANCIAL BENEFITS

2 NON FINANCIAL
BENEFITS

TABLE 2.1.6

Response regarding motivated factors

 S.NO RESPONSE NO. OF % OF
RESPONDENTS RESPONDENTS

1. Incentives 57 57

2. Increment 27 30

3. promotion 9 1

4. bonus 3 3

TOTAL 90 100

CHART 2.1.6

Response regarding motivated factors

 60

50

40

30

20

10

0
Incentives Increment promotion bonus

1 2 3 4

TABLE 2.1.7

Response regarding offer promotion

 S.NO RESPONSE NO. OF % OF
RESPONDENTS RESPONDENTS

1. Service 77 77

2. education 13 13

3. Knowledge 10 10

4. achieve - -

TOTAL 100 100

CHART 2.1.7

Response regarding offer promotion

 % OF RESPONDENTS

10

13
Service
education
Knowledge

77

TABLE 2.1.8

Response regarding relationship with superior

S.NO RESPONSE NO. OF % OF

RESPONDENTS RESPONDENTS
 1. Excellent 40 40

2. Good 40 40

3. Satisfactory 20 20

4. poor - -

TOTAL 100 100

CHART 2.1.8

Response regarding relationship with superior

 45
40
35
30
25
20
15
10
5
0
Excellent Good Satisfactory

TABLE 2.1.9

Response regarding loan assistants

 S.NO RESPONSE NO. OF % OF
RESPONDENTS RESPONDENTS

1. Yes 90 90

2. No 10 10

TOTAL 100 100

CHART 2.1.9

Response regarding loan assistants:

 % OF RESPONDENTS

Yes
No

TABLE 2.1.10
Response regarding motivates promotion

S.NO RESPONSE NO. OF % OF

RESPONDENTS RESPONDENTS

1. Yes 90 90

2. No 10 10

TOTAL 100 100

CHART 2.1.10

Response regarding motivates promotion

 % OF RESPONDENTS

Yes
No

TABLE 2.1.11

Response regarding superiors supporting

 S.NO RESPONSE NO. OF % OF
RESPONDENTS RESPONDENTS

1. Yes 87 87

2. No 13 13

TOTAL 100 100

CHART 2.1.11

Response regarding superiors supporting

 % OF RESPONDENTS

1 Yes
2 No

TABLE 2.1.12

Response regarding organisation communication

 S.No RESPONSE NO. OF % OF
RESPONDENTS RESPONDENTS

1. Highly satisfied 37 37

2. Satisfied 50 50

3. Dissatisfied 13 13

4. Highly dissatisfied - -

TOTAL 100 100

CHART 2.1.12

Response regarding organisation communication

 60

50

40

30

20

10

0
1 2 3 4

TABLE 2.1.13
Response regarding children education and medical facility

S.NO RESPONSE NO. OF % OF

RESPONDENTS RESPONDENTS

1. Yes 90 90

2. No 10 10

TOTAL 100 100

TABLE 2.1.13

Response regarding children education and medical facility

 % OF RESPONDENTS

Yes
No

TABLE 2.1.14
Response regarding safety measure taken by company

S.No RESPONSE NO. OF % OF

RESPONDENTS RESPONDENTS

1. Highly satisfied 23 23

2. Satisfied 70 70

3. Dissatisfied 7 7

4. Highly dissatisfied - -

TOTAL 100 100

CHART 2.1.14
Response regarding safety measure taken by company

70

60

50

40

30

20

10

0
1 2 3 4
TABLE 2.1.15

Response regarding satisfied with the motivational programme

S.NO RESPONSE NO. OF % OF

RESPONDENTS RESPONDENTS

1. Yes 75 83

2. No 15 17

TOTAL 90 100
CHART 2.1.15

Response regarding satisfied with the motivational programme

Yes

NO. OF
RESPONDENTS
% OF RESPONDENTS

TABLE 2.1.16
Response regarding career development and services

S.No RESPONSE NO. OF % OF

RESPONDENTS RESPONDENTS

1. Highly satisfied 15 17

2. Satisfied 69 77

3. Dissatisfied 3 3

4. Highly dissatisfied 3 3

TOTAL 90 100
CHART 2.1.16

Response regarding career development and services

90
80
70
60
50
40
30
20
10
0
Highly Satisfied Dissatisfied Highly
satisfied dissatisfied
TABLE 2.1.17

Response regarding company facilities and resources

S.No RESPONSE NO. OF % OF

RESPONDENTS RESPONDENTS

1. Highly satisfied 17 17

2. Satisfied 80 80

3. Dissatisfied 2 2

4. Highly dissatisfied 1 1

TOTAL 100 100

CHART 2.1.17

Response regarding company facilities and resources

90
80
70
60
50
40
30
20
10
0
Highly Satisfied Dissatisfied Highly
satisfied dissatisfied

TABLE 2.1.18
Response regarding rewards and recognition to their employee

S.NO RESPONSE NO. OF % OF

RESPONDENTS RESPONDENTS

1. Yes 75 83

2. No 15 17

TOTAL 90 100

CHART 2.1.18

Response regarding rewards and recognition to their employee

% OF RESPONDENTS

Yes
No
TABLE 2.1.19

Response regarding retirement benefits

S.NO RESPONSE NO. OF % OF

RESPONDENTS RESPONDENTS

1. Yes 87 97

2. No 3 3

TOTAL 90 100

CHART 2.1.19
Response regarding retirement benefits

% OF RESPONDENTS

Yes
No

CHI SQUARE TEST BETWEEN MEDICAL BENEFITS AND

RETIREMENT BENEFITS:

NULL HYPOTHESIS:
There is no significant relationship between medical facility and
retirement benefits.
ALTERNATE HYPOTHESIS:
There is significant relationship between medical facility and

retirement benefits.

S.NO RESPONSE YES NO TOTAL

1. MEDICAL FACILITY 81 9 90

2. RETIREMENT 87 3 90
BENEFITS

TOTAL 168 12 180

S.NO OI EI OI-EI (OI-EI)^2 (OI-EI)^2/EI

1. 81 84 -3 9 0.1

2. 87 84 3 9 0.1
3. 9 6 3 9 1.5

4. 3 6 -3 9 1.5

TOTAL 3.29

Degree of freedom (r-1)(c-1)

= (2-1)(2-1)

=1

Level of significance 5% =

Calculated value =

CHI SQUARE TEST BETWEEN CAREER DEVELOPMENT

AND COMPANY FACILITIES AND RESOURCES:

NULL HYPOTHESIS:
 There is no significant relationship between career development
and company facilities and resources.

ALTERNATE HYPOTHESIS:
There is significant relationship between career development
and company facilities and resources.

S.NO RESPONSE HIGHLY SATISFIED DISSATISFIE HIGHLY TOTAL

SATISFIED D DISSATISFIE
D
1. Career 15 69 3 3 90
development

2. Company 15 72 2 1 90
facilities and
resources
TOTAL 30 141 5 4 180

S.NO OI EI OI-EI (OI-EI)^2 (OI-EI)^2/EI

1. 15 15 0 0 0
2. 15 16 0 0 0

3. 69 70.5 1.5 2.25 0.031

4. 72 70.5 1.5 2.25 0.031

5. 3 2.5 0.5 0.25 0.1

6. 2 2.5 -0.5 0.25 0.1

7. 3 2 1 1 0.5

8. 1 2 -1 1 0.5

TOTAL 1.26

Degree of freedom (r-1)(c-1)

= (2-1)(4-1)

=3

Level of significance 5% =

Calculated value =