Attorneys and Clients in South Florida – Version 1.

This document contains: CLIENT TESTIMONIAL

 Instructions on “How to Order” [Page 2]
 Turnaround Time / Pricing [Page 3]
 Summons Checklist [Page 4]
 Subpoena Checklist [Page 5]
 Customer Testimonials [Page 6]
 CEO Bio Snapshot [Page 7]
Your firm’s work is OUTSTANDING!
Every single time we have requested your services
you have gone above and beyond the call of duty.
Please keep up the good work.
M.T.O., Paralegal, Tew Cardenas, LLP

Contact Us
If you need assistance with the order process or have any questions, you may reach a customer service
representative at any of the contact points listed below.

Biscayne Building Visit our website:

19 West Flagler Street, Suite 312 http://www.JudicialSupport.com
Miami, FL 33130
E-mail:
PHONE: 305.347.3353 / 800.852.5002 Info@JudicialSupport.com
FAX: 305.347.3354 Orders@JudicialSupport.com

Staff
Maria J. Gutierrez Chris Gutierrez
President and CEO Marketing Director
Maria@judicialsupport.com Chris@judicialsupport.com

Raymond Gutierrez Betty Pantoja

Vice President / Process Sever Coordinator Customer Service Representative
Ray@judicialsupport.com
Dilia Sherwood
Clerk
How to Order

• Decide on
Part 2 • E-mail
mail Updates
turnaround time • Complete the • Get it served
• View pricing order form
• Review checklist • Arrange payment
• Delivery/Pickup
Part 1 Part 3

Part 1 Confirm Details Part 2 Place your Order

In part one you will first need to decide on
what date you willl need your document served
by. Now review our turnaround times and
pricing and select the turnaround that fits into
your criteria. Lastly you will need to review our
checklist and determine if you have everything
you need.
In step two you will need to completely fill out
the order form. Either enter your credit card
information on the order form or attach a
company check. If it is a personal case please
attach a money order. Congratulations, you’re
now ready to deliver your documents to us. You
may call us and schedule a pickup, use the US
Postal Service or any express carrier.

Step 3 Updates and Service

When your order is received at the Judicial Support headquarters it first goes through quality
control to ensure that everything is correct and in order. Afterwards you will receive an e-mail
e that
confirms the receipt of your document and that it has been inputted inside of our job tracking
software. As soon as we have updates on your document we will send you an e-maile mail with the
updated status. The updated status will advise you that your document has been served, the
service has been attempted, or that the address provided is not the current address for the witness
or defendant.

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 Turnaround
Standard Rush Same Day
• 3-5 Day • 1-2 Day • Same Day
Turnaround Turnaround Turnaround
*Please
Please allow mailing time to all services going outside Dade, Broward, and Palm Beach County.

Frequently Asked Questions – Turnaround Time

 Why does rush take 1-2 2 business days versus next day?
Answer: We attempt to make the service next day when the service is in Florida.
Otherwise it takes up to 2 business days to make an attempt outside of Florida

 When does the turnaround time start?

Answer: It starts when we receive the documents

 What is “Sub-Service”?
Answer: When we can deliver/serve the documents to either a “Registered Agent” or
any person at the location

 What is “Personal Service”?

Answer: When we must deliver/serve the document to ONLY one person in particular

Pricing
Nationwide Standard Service Pricing
Area Sub-Service Personal Service
Entire USA Call for Special Pricing Call for Special Pricing

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Subpoena Checklist
The following items must be included when you send your Subpoenas to Judicial Support.

 Original Subpoena
 1 Copy of the Subpoena Per Witness
 Witness Fee Check (If Applicable)
 Judicial Support Order Form
 Payment (Unless Account is Open)

Frequently Asked Questions – For Subpenas

1) Do I need to include a witness fee check if I am only requesting documents, and not
requesting the individual to appear in court?
Answer: No witness fee is required in this situation.

2) What is the witness fee cost?

Answer: It varies by type of case. Federal Court is $40 flat rate plus .35 cents per mile
and Florida State Court is a $5 flat rate plus .06 cents per mile. Non-Florida State Court
cases fees vary by state. Consult with the court in that state to determine the fee. These
fees apply unless they fall into the category of the question below.

3) If the document is to be served in Florida and the witness resides in the same county
that we’re requesting him/her to appear in, is the fee the same?
Answer: The fee is flat rate of $7.50 for State Court and $45.00 for Federal Court.

4) Who is the witness fee check payable to?

Answer: Witness fee check is payable to the person being served.

How to calculate witness fee mileage:

1) Go to the Map Quest website
2) Find the “Directions” section
3) In the starting location input the address of the person being served
4) In the ending location input the address of the court /address where they’re going to
appear
5) Then press “Get Directions”
6) On the following page find “Total Estimated Distance”
7) Now multiple the miles by the rate per mile the court demands

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Summons Checklist
The following items must be included when you send your Summonses to Judicial Support.

 Original Summons
 3 Copies of Summons Per Defendant
 $10 Fee Per Summons to be issued in State Court
 Original Complaint or Petition
 1 Copy of Complaint/Petition Per Defendant
 1 Copy of each Discovery Document Per Defendant
 Filing Fee
 Original Civil Cover Sheet
 Judicial Support Order Form
 Payment (Unless Account is Open)

Frequently Asked Questions – For Summons

1) Who is the $10 Fee Per Summons to be issued in State Court?

Answer: Checks are payable to “Clerk of Courts”

2) What is the required filing fee amount?

Answer: It varies by state and type of case. Call the court where your case will take place
and they will be able to identify the exact amount.

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Who we are
ar
Judicial Process and Support, Inc. is a Litigation Support Company founded in 2000. We are a
family owned business currently located in Downtown Miami established to primarily serve Law
Firms, Banks, Insurance and Judgment Recovery Companies. JPS is a leader in the Service of
Process (Process Service) industry and as a result our small, medium and large clients have
entrusted us in providing services to their clients sometimes involving claims in excess of
millions of dollars. No matter how small or large the claims, we treat every assignment with our
highest level of attention.

Our Technology
Technolo
JPS is a leading company in the service of process industry – we serve thousands of legal
documents nationwide. In keeping track with our caseloads we have implemented the latest
technology in the field. Our database will track each assignment and therefore,
therefore, finding any
assignment in our database is very easy. In addition, our “Web Tracker” allow our clients to
view on-line
line the last 150 service of process assignments. Our system is customized enabling our
clients to receive via e-mail
e messages concerningg the status of their
services. This technological revolution has allowed our clients to focus
more on their work and has reduced by 90% the number of telephone
calls we received on a daily basis. With a unique username and password,
our clients are able to
to log in into our website and view whether the
assignment is pending or has been completed. In addition, the database
will provide the client with detail information as to who, when, what and
where the legal documents were served. This tool is indispensable
indispensabl and our
clients receive the full benefits of this powerful technology.

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CEO Bio Snapshot
Education Professional Experience
1993 - Received Bachelor of Arts Worked with National and International
Degree in English from the Florida law firms since 1987
International University in Miami, Florida

1997 - Received Master of Science Former Litigation and Insolvency

Degree in Criminal Justice from the Paralegal involved in claims in excess of
Florida International University in $150 million dollars
Miami, Florida

Obtained a Private Investigation License

1997 - Received Master of Science on August 30, 2002 from the Florida
Degree in Criminal Justice from the Department of Agriculture and
Florida International University in Consumer Services
Miami, Florida

Became a Special Process Server in

Graduated with Honors from Broward County on September 30, 2000
Florida International University (SPS #463)

Graduated as an active member of the Became a Certified Process Server in

English Honor's Society Miami-Dade County on March 9, 2001
(CPS #1286)

To contact Maria J. Gutierrez directly:

Maria J. Gutierrez
President and CEO
PH: 305.347.3353
Maria@judicialsupport.com

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Client Testimonials
I can’t say enough about how happy I am with
your office – you are diligent and thorough.
Thanks for making my job easier.
J.L., Foreclosure Paralegal Becker & Poliakoff,
Miami, Florida
I have been using JPS for the last 7 years and
never again have I used any other service.
They are professional, dependable and highly
experienced. Their quick thinking is an added
bonus! I recommend them to everyone. JPS
get the job done right!
N.P., Litigation Paralegal Tew Cardenas, LLP,
Miami, Florida

I am pleased to report that I am extremely happy with Judicial Process

and Support. Your firm offers very dependable services at competitive
rates, and you always are available to answer any questions that we
may have. Moreover, it is customary for your firm to go the extra
distance and conduct investigations to ensure that serves are
completed efficiently and properly. Keep up the good work!
M.P.B, Esq., P.A. Bennett Aiello, Miami, Florida

Most reliable process servers I have ever

worked with – no matter what the situation
call for JPS get the job done.
A.L., Litigation Paralegal Shutts & Bowen LLP,
Miami, Florida I wouldn’t change a thing! – you guys are
truly terrific. I love the e-mail updates –
that’s the best.
N.F. Esq. Simon & Bocksch, Miami, Florida

I find Judicial Process & Support to be very

professional, quick, and resourceful. They can be
relied upon to handle the most complicated types
of services. I highly recommend them.
J.L.P., Paralegal, Bryan Cave, LLP, New York, NY

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