2010

iKew Consulting

Author: Ronny Mabuza

[HOW TO CONFIGURING EMAIL ON SAP]

This document highlights the steps by step process of configuring emails on SAP
 How to configure email
on SAP (SAP CONNECT)

Contents
1. Purpose ........................................................................................................................................... 3
2. Introduction .................................................................................................................................... 3
3. Prerequisites ................................................................................................................................... 3
4. The step by step process ................................................................................................................ 4
4.1 Configure user ID email addresses ........................................................................................ 4
4.2 Configure SMTP Node ............................................................................................................ 5
4.3 Testing the email .................................................................................................................... 9
4.4 Pushing queued messages manually ................................................................................... 10

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 How to configure email
on SAP (SAP CONNECT)

1. Purpose
The purpose of this document is to detail the steps required to setup email from
SAP. It is by no means aimed at replacing the official SAP documents on the topic.

2. Introduction

SAPconnect provides a standard interface for external communication, which

supports sending with telecommunication services, such as FAX, text message
(pager/SMS), Internet mail, and X.400, as well as sending to printers and between
different SAP systems. It enables external communication components to be
connected to the SAP system.

SAPconnect provides a direct connection to the Internet using the SMTP plug-in of
the SAP Web Application Server. This enables you to send and receive Internet mails
without the need for an additional external communication system, as well as faxes
and text messages (pager/SMS). The SMTP plug-in is available for Internet mail as of
SAP Web AS 6.10, and for fax and text messages (pager/SMS) as of SAP Web AS 6.20
[online | www.sapginie.com]

This document will only show configuration of SMTP

3. Prerequisites

This document assumes the following:

• You have access to an SAP System (e.g. ECC6)

• You have access to the following transaction
o SU01
o SCOT
o SO01 (SAP Inbox)
o An email address on your local network

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 How to configure email
on SAP (SAP CONNECT)

4. The step by step process

Logon to the SAP System you are trying to setup email on. Note, the configuration is not
cross client, which means each client will have to be configured
4.1 Configure user ID email addresses
• Logon to the system, in our example we are logging on to Solution Manager

• Go to transaction SU01 (Enter the transaction code on the command field and
press <ENTER>)

• Enter the user ID you are trying to maintain and choose change

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 How to configure email
on SAP (SAP CONNECT)

• Under the address tab (default selected tab), maintained the user’s email
address

• Click on SAVE

4.2 Configure SMTP Node

• Navigate to transaction SCOT

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 How to configure email
on SAP (SAP CONNECT)

• Notice the colour of the SMTP node

• On the menu bar, choose Settings
Default Domain

• Enter your company’s domain

• Press <ENTER>
• Double click on the SMTP node

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 How to configure email
on SAP (SAP CONNECT)

• On the following screen, maintaine the following fields:

• Change Hours/Minutes to 2 to ensure that the mail sending job runs every two
minutes. You can make this any value, as long as you understand that it’s the
intervals (in hours or minutes) that the job that collects the waiting messages
and actually send them runs.
• Next ensure that the Node in use is ticked /checked
• Enter the mail host (if you are unsure what this is, ask your Message Server
administrator, or the network guys. Alternatively, you can check your outlook
settings.
• You should have something that looks like this:

Next Step

• Click on Set next to internet (under the Supported Address types)

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 How to configure email
on SAP (SAP CONNECT)

• Enter a * (for all address types) under the address area, or enter a list of
allowed address types.

• Leave the output formats as default (unless you have specific

requirements),
• Press enter
• Now, notice the colour of the SMTP node (more green meaning its
configured i.e. the Node in use check is set)

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 How to configure email
on SAP (SAP CONNECT)

4.3 Testing the email

• Go to transaction So01 (S -oh- zero – one ☺ )/ SAP Inbox

• Click on New Message (first button on your left on the toolbar)

• Enter the message title

• Enter the message content (Same Screen, under Document Contents)

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 How to configure email
on SAP (SAP CONNECT)

• Still on the same screen (under Recipient), enter the email address for the
recipient, and choose internet Address under Recip.Type

• Click on Send

4.4 Pushing queued messages manually

Because we have setup our job to run every 2 minutes, we cannot wait for two minutes
to find out if your configuration was successful. So, we need to kick start the job
manually.

To do this, continue as follows:

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 How to configure email
on SAP (SAP CONNECT)

• Go to transaction SCOT
Here you will notice that your message is waiting in the queue

• On the tool bar, click on execute (or simply F8)

• You only have SMTP, so leave the address type as *ALL (or select the desired
address type)

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 How to configure email
on SAP (SAP CONNECT)

• Click Start

• Press <ENTER> to confirm the documents (we only have one)

• You message should move from Waiting to either in transit or completed.

• You should receive an email on your outlook inbox

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 How to configure email
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Congratulations, you have successfully configured SAPCONNECT SMTP for sending email out
of sap purposes.

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