Site Preparation SelfServ 27

NCR SelfServ™ 27 ATM Site Preparation
B006-7328-H000
The product described in this document is a licensed product of NCR

Corporation.
NCR, NCR SelfServ and APTRA are trademarks of NCR Corporation. Other
product names mentioned in this publication may be trademarks or registered
trademarks of their respective companies and are hereby acknowledged.
Where creation of derivative works, modifications or copies of this NCR
copyrighted documentation is permitted under the terms and conditions of an
agreement you have with NCR, NCR's copyright notice must be included.
It is the policy of NCR Corporation (NCR) to improve products as new
technology, components, software, and firmware become available. NCR,
therefore, reserves the right to change specifications without prior notice.
All features, functions, and operations described herein may not be marketed
by NCR in all parts of the world. In some instances, photographs are of
equipment prototypes. Therefore, before using this document, consult with
your NCR representative or NCR office for information that is applicable and
current.
NCR Proprietary Information - not to be disclosed or reproduced without

written consent.
© 2015, 2016, 2017, 2018

by NCR Corporation, Atlanta, Georgia, U.S.A. http://www.ncr.com.
All Rights Reserved
B006-7328-H000
Contents i
Barometric Pressure ............................................................................. 5 - 2 Cable Entry ........................................................................................... 9 - 4
Introduction Hole in the Wall.................................................................................... 9 - 4
Audience ...............................................................................................1 - 1 Hole at Lowered Height .................................................................. 9 - 4
About This Document ...........................................................................1 - 1 Power Requirements Hole at Optimum Height ................................................................. 9 - 4
Revision Record ....................................................................................1 - 1 AC Power Requirements....................................................................... 6 - 1 Facia Items ........................................................................................... 9 - 5
Input Voltage ........................................................................................ 6 - 1 Touchscreen Dimensions ................................................................ 9 - 5
Grounding............................................................................................. 6 - 1 Topmost Viewable Facia Item ......................................................... 9 - 5
Customer Responsibilities Transient Protection............................................................................. 6 - 1 Heights and Depths ......................................................................... 9 - 5
Notice ...................................................................................................2 - 1 Distance for Voice Guidance ........................................................... 9 - 5
Site Compliance ....................................................................................2 - 1 Servicing Areas - Optimum................................................................... 9 - 6
Customer Actions .................................................................................2 - 1 Cable Requirements Single ATM ...................................................................................... 9 - 6
Cable Preparation................................................................................. 7 - 1 Side By Side ..................................................................................... 9 - 6
Data Line Transient Protection............................................................. 7 - 1 Servicing Areas - Minimum .................................................................. 9 - 7
Standards Compliance RS-232 Cable (9 pin) ............................................................................. 7 - 1 Single ATM ...................................................................................... 9 - 7
Radio Frequency Interference ..............................................................3 - 1 Side By Side ..................................................................................... 9 - 7
Ethernet Standard Cable ...................................................................... 7 - 1
FCC Radio Frequency Interference Statement ................................3 - 1 Clearances - Exterior Wall .................................................................... 9 - 8
Power Cable.......................................................................................... 7 - 1
Canadian Class A Device Declaration...............................................3 - 1 Standard Collar................................................................................ 9 - 8
Alarm Interface Cables ......................................................................... 7 - 2
Safety ....................................................................................................3 - 1 Advert Collar ................................................................................... 9 - 8
Basic Alarm Cable ............................................................................ 7 - 2
Safety Directive................................................................................3 - 1 Clearances - Hot Air Outlets ................................................................. 9 - 8
Enhanced Alarm Cable .................................................................... 7 - 2
Harmonised Safety Standard...........................................................3 - 1
Clearances - Dual Roll Printer............................................................... 9 - 8
Electromagnetic Compatibility (EMC)...................................................3 - 1
Internal Space Constraint for Third-Party Camera ............................... 9 - 8
Immunity Standards ........................................................................3 - 1 Decals
EMC Directives.................................................................................3 - 1 Decal Design and Material.................................................................... 8 - 1
Emission Standards..........................................................................3 - 1 Variant Details - Standard Sleeve
Advert Window .................................................................................... 8 - 1
Additional Requirements for 220V - 240V Units .............................3 - 1
Advert Collar ................................................................................... 8 - 1 Package Dimensions........................................................................... 10 - 1
Accessibility ..........................................................................................3 - 1
Suggested Designs ................................................................................ 8 - 1 ATM Dimensions ................................................................................ 10 - 1
Device Identification Decals ............................................................ 8 - 1 Standard ........................................................................................ 10 - 1
Product Overview Card Insertion.................................................................................. 8 - 1 Dual Roll Printer ............................................................................ 10 - 1
Barcode Reader ............................................................................... 8 - 1 Collar Dimensions............................................................................... 10 - 1
General Description ..............................................................................4 - 1
Contactless Card Reader (CCR) Landing Zone ................................. 8 - 1 Standard ........................................................................................ 10 - 1
Options ............................................................................................4 - 1
Decal Placement ................................................................................... 8 - 2 Advert............................................................................................ 10 - 1
Acoustics...............................................................................................4 - 1
Weight and Floor Loading .................................................................. 10 - 2
Heat Dissipation....................................................................................4 - 1
Standard Security Enclosures........................................................ 10 - 2
Product Identification...........................................................................4 - 1 Variant Details - Short Sleeve Solid and Gas Explosion Resistant (EX GAS) Security Enclosures .. 10 - 2
Package Dimensions ............................................................................. 9 - 1 Standard Security Enclosures - ATM with Dual Roll ...................... 10 - 2
ATM Dimensions................................................................................... 9 - 1 Solid and Gas Explosion Resistant (EX GAS) Security Enclosures - ATM with
Site Requirements
Standard .......................................................................................... 9 - 1 Dual Roll ........................................................................................ 10 - 2
Positioning the ATM .............................................................................5 - 1
Dual Roll Printer .............................................................................. 9 - 1 Corridor Clearance ............................................................................. 10 - 2
Floor......................................................................................................5 - 1
Collar Dimensions................................................................................. 9 - 1 Security Bolts...................................................................................... 10 - 3
Doorways and Corridors .......................................................................5 - 1 Standard .......................................................................................... 9 - 1 Bolt Holes ........................................................................................... 10 - 3
Wall.......................................................................................................5 - 1 Advert.............................................................................................. 9 - 1 CEN 1 Security Enclosure .............................................................. 10 - 3
Wall Cavity.......................................................................................5 - 1 Weight and Floor Loading .................................................................... 9 - 2 CEN III & IV Security Enclosure...................................................... 10 - 3
Installing Through a Glass Wall........................................................5 - 1 Standard Security Enclosures .......................................................... 9 - 2 Cable Entry ......................................................................................... 10 - 4
Collar Tolerance...............................................................................5 - 1 Solid and Gas Explosion Resistant (EX GAS) Security Enclosures .... 9 - 2
Hole in the Wall.................................................................................. 10 - 4
Ambient Lighting...................................................................................5 - 2 Standard Security Enclosures - ATM with Dual Roll ........................ 9 - 2
Hole at Lowered Height ................................................................ 10 - 4
Task Lighting .........................................................................................5 - 2 Solid and Gas Explosion Resistant (EX GAS) Security Enclosures - ATM with Hole at Optimum Height ............................................................... 10 - 4
Temperature and Humidity ..................................................................5 - 2 Dual Roll .......................................................................................... 9 - 2
Facia Items ......................................................................................... 10 - 5
Normal Operating Range (Interior Environment)............................5 - 2 Corridor Clearance................................................................................ 9 - 2 Touchscreen Dimensions .............................................................. 10 - 5
Normal Operating Range (Exterior Environment) ...........................5 - 2 Security Bolts........................................................................................ 9 - 3 Topmost Viewable Facia Item ....................................................... 10 - 5
Storage Range (Up To Three Months) .............................................5 - 2 Bolt Holes ............................................................................................. 9 - 3 Heights and Depths ....................................................................... 10 - 5
Transit Range (Up To One Week) ....................................................5 - 2 CEN I Security Enclosure.................................................................. 9 - 3 Distance for Voice Guidance ......................................................... 10 - 5
Extreme Power On Range (Up To One Hour) ..................................5 - 2 CEN III & IV Security Enclosures ...................................................... 9 - 3 Servicing Areas - Optimum................................................................. 10 - 6
NCR Proprietary Information - not to be disclosed or reproduced without written consent. © 2015, 2016, 2017, 2018 by NCR Corporation, Atlanta, Georgia, U.S.A. http://www.ncr.com.All Rights Reserved B006-7328-H000
Contents ii
Single ATM.....................................................................................10 - 6
Side By Side....................................................................................10 - 6
Servicing Areas - Minimum.................................................................10 - 7
Single ATM.....................................................................................10 - 7
Side By Side....................................................................................10 - 7
Clearances - Exterior Wall...................................................................10 - 8
Standard Collar ..............................................................................10 - 8
Advert Collar..................................................................................10 - 8
Clearances - Hot Air Outlets ...............................................................10 - 8
Clearances - Dual Roll Printer .............................................................10 - 8
Internal Space Constraint for Third-Party Camera .............................10 - 8
Introduction 1-1
AUDIENCE ABOUT THIS DOCUMENT REVISION RECORD
This document is intended for architects and those responsible for preparing a This site preparation document is designed to be read on wide aspect ratio
Date Revision Pages Reason for Change
site prior to the arrival of the ATM. screens. Each section has been structured to fit the maximum amount of
information on the minimum number of pages yet still be readable when January 2015 A All New Publication
printed on A3 size paper. Printing on smaller paper sizes may reduce readability June 2015 B 4-1 Update to list of security enclosures
9-1 and 10-1 Added weight and floor loading for GAS EX security
but will make handling easier. enclosures
The document is organised into sections covering the following topics: 9-3 and 10-3 Added Cable entry side view illustrations
9-6 and 10-6 Additional minimum service area for GAS EX security
 Introduction - this section enclosure
 Customer Responsibilities February 2016 C 3-1, 9-3, 10-3 Updated the Accessibility statement and Hole in the Wall
statements and table to have a consistent information to
 Standards Compliance all SelfServ products.
 Product Overview 9-1, 10-1 Corrections on Weight and Floor Loading
 Site Requirements July 2016 D 5-2 Temperature range corrected.
 Power Requirements June 2017 E Various CEN Grade III & CEN Grade IV (EX GAS) added
Dual printer, & Advert Collar added
 Cable Requirements Touchscreen dimensions added
 Decals Product identification label updated
 Variant Details - Short Sleeve March 2018 F 9-8, 10-8 Third-party camera constraints added
 Variant Details - Standard Sleeve May 2018 G Title Company address updated
9-6, 9-7, 10-6, S1 dispenser service clearances added
Each page has two or three columns laid out as follows: 10-7
June 2018 H 2-1 Updated customer responsibilities with sealing collar
Publication name Section name Section number Page number
surrounds.
Column 1 Column 2 Column 3
Copyright Publication ID
Where left and right side are stated the ATM is viewed from the front (facia
side) of the ATM. All plan views are top down unless otherwise stated.
Unless otherwise stated all dimensions are rounded to the nearest millimetre
and equivalent decimal of an inch.
Customer Responsibilities 2-1
NOTICE SITE COMPLIANCE CUSTOMER ACTIONS
This is a contractual document. It contains important warnings and confers This document contains the information necessary for the preparation of a site The customer must do or provide the following:
important legal rights and obligations. You are advised to read it carefully. conforming to NCR specifications. It is very important that the site complies
 When required by NCR, provide the NCR customer service
with the requirements specified in this document, because, once the
It is the responsibility of you, the customer, to assure that all installation representative with appropriate drawings that indicate:
equipment has been installed, deficiencies in site preparation or the problems
preparations are complete and in compliance with all specifications and  Location of the equipment
caused by these deficiencies are much more difficult to detect and correct.
requirements of NCR and all applicable national, state, or local codes,  Site wiring (power and signal, paths and lengths)
regulations and laws. Further, failure to comply with these requirements or to take proper steps to
 Location of other equipment capable of generating electrical noise,
protect equipment against risks identified in this document may cause serious
This equipment must be installed and used in strict accordance with the electromagnetic interference, heat, etc.
damage to the equipment and to the customer’s business.
manufacturer’s instructions. However, there is no guarantee that interference  Make building alterations necessary to meet wiring and other site
to radio communications will not occur in a particular commercial installation. If In addition to the need to comply with the requirements specified, electrical requirements.
this equipment does cause interference, which can be determined by turning wiring and mechanical systems must also comply with all relevant codes, laws  Provide and install all communications cables, wall jacks, special
the equipment off and on, the user is encouraged to consult an NCR service and regulations. connectors, and associated hardware.
representative immediately.
It is important that the site be prepared by a customer or his agent who is fully  Provide and install necessary power distribution boxes, conduits,
conversant with the special requirements of electronic equipment. The grounds, lightning protection, and associated hardware.
responsibility for ensuring that the site is prepared in compliance with this  Make sure all applicable codes, regulations and laws (including, but not
CAUTION NCR Corporation is not responsible for any radio or television document remains with the customer. limited to, electrical, building, safety, and health) are met.
interference caused by unauthorized modifications of this For information and guidance purposes only, a list is provided, in general terms,  Provide and install auxiliary power or other equipment as required.
equipment or the substitution or attachment of connecting cables of those matters for which the customer is responsible. This list is not intended  Provide storage or service areas as required.
and equipment other than those specified by NCR. Such to be comprehensive, and in no way modifies, alters, or limits the responsibility  Make sure the environmental requirements of the system/unit are met.
unauthorized modifications, substitutions, or attachments may of the customer for all aspects of adequate site preparation.
void the user’s authority to operate the equipment. The correction  Provide floor coverings and environmental systems that limit or control
of interference caused by such unauthorized modifications, NCR staff will be available to answer questions relating to the contents of this static electricity build-up and discharge.
substitutions, or attachments will be the responsibility of the user. document but, except where:  Install the product at a height which meets the accessibility regulations
of the relevant country.
a. the customer has been notified that a full or partial consultancy service
is available and/or that NCR will be willing to undertake a preliminary or  Ensure that any cladding such as wallboards is watertight and sealed
final site survey and with an appropriate sealant where it meets both the wall and the ATM,
to avoid water ingress to the ATM and surround. The sealant should be
b. the customer shall have entered into a formal contract with NCR for
a low modulus, one-part silicone sealant suitable for both porous and
provision of the same
non-porous surfaces. It should conform to ISO 11600-25LM and also
no comment, suggestion or advice offered or not offered about preparation of meet ISO specification 9047 class 50.
the site nor any inspection of the site whether before or after preparation is to
be taken as approval of the location of the site and equipment or of its
preparation and NCR will not be liable in respect of any comment, suggestion or
advice given by its staff or in respect of any failure to give advice.
Finally, only the customer can know the full extent of damage which may be
caused to his business by reason of failure of the equipment which is to be
installed. For this reason it is the customer’s responsibility to ascertain the
extent of any such possible damage to his existing or planned business, and to
effect, full insurance in respect of it.
Standards Compliance 3-1
RADIO FREQUENCY INTERFERENCE ELECTROMAGNETIC COMPATIBILITY (EMC) Additional Requirements for 220V - 240V Units
The ATM complies with the following requirements for conducted emissions:
FCC Radio Frequency Interference Statement Immunity Standards  EN 61000-3-2: Mains harmonics, Class A
This equipment has been tested and found to comply with the limits for a Class The ATM complies with the following requirements for radiated and conducted  EN 61000-3-3: Mains flicker.
A digital device, pursuant to Part 15 of the Federal Communications immunity:
Commission (FCC) Rules. These limits are designed to provide reasonable
 EN 55024 ACCESSIBILITY
protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate As per the requirements of EN55024 (2010), the ATM complies with the
requirements of the following normative Immunity Standard: It is the responsibility of the owning institution to ensure that the heights from
radio frequency energy and, if not installed and used in accordance with the
the floor level to the facia items comply with any local regulations.
instruction manual, may cause harmful interference to radio communications.  EN 61000-4-2 Electrostatic Discharge
Operation of this equipment in a residential area is likely to cause harmful Note: The heights listed in this document assume that the installation does
 EN 61000-4-3 Radiated RF
interference in which case you, the customer, will be required to correct the not add depth in front of the ATM. Increased depth may change the
 EN 61000-4-4 Electrical Fast Transient/Burst height requirements due to increasing the user's reach, therefore
interference at your own expense.
 EN 61000-4-5 Surge please refer to the relevant accessibility regulation if additional depth
 EN 61000-4-6 Conducted RF has been added.
Canadian Class A Device Declaration  EN 61000-4-8 Power Frequency Magnetic Field
This digital apparatus does not exceed the Class A limits for radio noise  EN 61000-4-11 Voltage Dips/Short Interruption.
emissions from digital apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications.
EMC Directives
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de la classe A prescrites dans le This equipment has been found to comply with the essential requirements of
Réglement sur le brouillage radioélectrique édicté par le ministère des EMC Directive 2014/30/EU, by testing to harmonized standards EN55032,
Communications du Canada. EN55024, EN61000-3-2 and EN61000-3. The equipment complies with the
limits for a Class A digital device, pursuant to EN55032.
The ATM complies with the following Electromagnetic Compatibility (EMC)
SAFETY directives and standards for IT equipment:
 2014/30/EU ‘EMC Directive’
Safety Directive  93/68/EEC ‘CE Marking Directive’
 2014/35/EU ‘Low Voltage Directive and Amendment’.
Emission Standards
Harmonised Safety Standard The ATM complies with the following requirements for radiated and conducted
emissions:
 EN 60950-1: ‘Information Technology Equipment - Safety’
 EN 55032 Class A
 FCC 47CFR Part 15. Class A
 CISPR 32 Class A
 AS/NZS 3548 Class A
 GB 9254 Class A
 CNS 13438 Class A.
WARNING This equipment is compliant with Class A of CISPR 32. In a

residential environment this equipment may cause radio
interference.
Product Overview 4-1
GENERAL DESCRIPTION ACOUSTICS PRODUCT IDENTIFICATION
The NCR SelfServ 27 ATM is a ‘through the wall’ ATM which may be installed For most variants the acoustics sound power does not exceed: The illustration below is typical of the layout of the product identification label
through any suitable exterior wall or in a vestibule location. which is fixed inside the ATM.
 65 dB(A) when idle
 68 dB(A) when operating.
However, the following configurations will affect the sound levels as shown in NCR SelfServ ™ XX
the table below:
Class: XXXX Model: XXXX
NCR Global Solutions Ltd.
Tracer: XX - XX Serial: XX - XXXXXXXX
Made in UK
Configuration Acoustic sound power when operating Vãc: XXX - XXXv Hz: 50/60 A: X.X
Manufactured: Xxxxxx XXXX
Cooling fans does not exceed 75 dB(A)
Safety Certification Marks are located in this section

HEAT DISSIPATION
The NCR SelfServ product range is a flexible hardware platform. NCR Electromagnetic Compatibility
recommends that actual power measurements are taken and used to establish This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
the heat dissipation for specific hardware configurations. These measurements (2) this device must accept any interference received, including interference that may cause undesired operation.
should include any custom or third party features. This apparatus does not exceed Class A limits for radio noise emissions set out in the Radio Interference
Regulations of Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
Where specific measurements are not available then, as a guide, 760 KJ/hour appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.
can be used as an indicative heating load. This figure is based on an ATM in idle
mode, with a medium to high feature functionality configuration. Complies with FDA Radiation Performance Standards 21 CFR Subchapter J
Options Heat dissipation figures are largely unaffected by transactional rates.
Access
The product is identified by a class and a 4 digit model number. The serial
 Rear Access
number is unique to each ATM. The tracer number is used to identify where the
Standard Security Enclosures ATM was built.
 CEN Grade I Please quote all of the serial and tracer numbers, including the prefix, when
 CEN Grade III making reference to the ATM.
 CEN Grade IV Electrical rating information is also shown on the product label.
Solid and Gas Explosion Resistant (EX GAS) Security Enclosures
 CEN Grade III EX GAS A2P A3E
 CEN Grade IV
Note: For France-specific A2P A1E safes, please refer to CEN Grade III EX GAS
A2P A3E safe data.
Sleeve
 Short
 Standard
Collars
 Standard
 Advert
Site Requirements 5-1
POSITIONING THE ATM WALL Collar Tolerance
The ATM may be installed through any suitable exterior wall or vestibule A 25 mm (1.0 in.) wide smooth surface is required around the edge of the wall The collar cannot accommodate large dips or depressions in the wall. Make
location. opening to enable a good weather seal. sure the wall is smooth and even.
The ATM must be positioned away from heat sources or any air conditioning
equipment and within easy reach of power outlets. Wall Cavity
Bright lights or windows behind the user may degrade camera performance. Any cavity in the wall must be sealed at installation time to provide a flush
Position the ATM away from direct sunlight. surface that does not extend into the wall opening. Leave the gap between the
Allow sufficient room for installation and servicing requirements. ATM sleeve and the wall opening clear to allow air at room temperature to
circulate.
FLOOR
Seal any cavity
The ATM must be installed on a level, even, concrete or other noncombustible
Do not block air gaps
surface. In locations where the floor may be uneven, it is recommended that a
steel plate is used under the ATM.
An antistatic floor covering should be used and must be of a type that will not
generate dust or fluff.
The ATM must be installed on a floor capable of supporting the maximum
weight including media. Only the maximum weight should be considered as
additional options may be added after installation. Floor loading is calculated by
dividing the maximum weight of the ATM by the surface area of the ATM base
in contact with the floor.
Service areas, ATM weights and floor loading can be found in the Variant Details
section for your ATM.
DOORWAYS AND CORRIDORS

Make sure that doorways and corridors leading to your point of installation are
wide enough to allow the package to pass through, or make arrangements to
unpack the ATM and remove it from the pallet in an area with sufficient access
then move it to the installation site.
Make sure that any corridors can support the weight of the ATM, including all
packaging and the pallet. Installing Through a Glass Wall
Corridor sizes and ATM weights can be found in the Variant Details section for If you are installing your ATM through a glass wall you may require a suitable
your ATM. glass support (normally a steel collar) to sit between the ATM collar and the
glass. The requirement for this support should be determined by the architect.
If required, any such support should be sourced locally.
Site Requirements 5-2
AMBIENT LIGHTING TEMPERATURE AND HUMIDITY BAROMETRIC PRESSURE
If the ATM is fitted with a camera, it is strongly recommended that there is a Continuous operating at or near the range limits, or in a location where the  Operating/Transit Limits: 105 kPa (15.2 lbf/in2) to 70 kPa (10.2 lbf/in2)
minimum of 50 lux lighting at floor level within the area illustrated below. temperature and humidity change beyond the specification, should be avoided.  Equivalent Altitude: Up to a maximum of 3000 m (9842.52 ft)
If installing though an exterior wall, the site must meet the requirements of
both the Interior and Exterior environments.
Note: For exterior through the wall ATMs the humidity inside the building is
restricted to a maximum of 30% at an outside temperature of -35°C
(-31°F), with a linear relationship between temperature and humidity to
a maximum humidity at 0°C (32°F).
Normal Operating Range (Interior Environment)

 Temperature: 0oC to 40oC (32oF to 104oF)
 Relative Humidity: 20% to 80%
 Dew Point Temperature Restriction: 26oC (79oF) maximum
Normal Operating Range (Exterior Environment)

 Temperature: -35oC to 50oC (-31oF to 122oF)
1000 mm  Relative Humidity: 10% to 90%
(39.37 in.)
 Dew Point Temperature Restriction: 26oC (79oF) maximum
Storage Range (Up To Three Months)

 Temperature: -10oC to 50oC (14oF to 122oF)
1500 mm
(59.06 in.)  Relative Humidity: 10% to 90%
Transit Range (Up To One Week)

 Temperature: -40oC to 60oC (-40oF to 140oF)
TASK LIGHTING  Relative Humidity: 5% to 95%
A minimum of 200 lux is required for task lighting.
Extreme Power On Range (Up To One Hour)
 Temperature: 0oC to 45oC (32oF to 113oF)
 Relative Humidity: 10% to 95%
Power Requirements 6-1
AC POWER REQUIREMENTS GROUNDING TRANSIENT PROTECTION
The maximum current requirements are: The ATM operates from a single phase, 3 wire supply: live, neutral and ground. In the process of power distribution, transient electrical energy (including, but
not limited to, lightning strikes, intermittent short circuits, and switching
 10A at 120V The ATM power requirements will normally permit it to operate within existing
transients) can be introduced on to power lines. Such transient energy can be
 4.5A at 230V. wiring configurations and from existing mains outlets provided that:
very damaging to electronic hardware and can also cause data corruption.
The maximum inrush current is 100A.  the branch circuit of the distribution panel supplying the ATM is not also Under these circumstances, NCR recommends the use of AC power transient
used to supply equipment with heavy inductive loads such as air suppressors and data (communication) line transient suppressors. Such
NCR does not recommend running an ATM with deposit devices without an conditioners or AC motors. protective devices are intended to guard against power and data line transients
Uninterruptible Power Supply (UPS). Without a UPS, there is the potential for
 other branch circuits on the same distribution panel do not supply such that can result in hardware damage and various system or program errors.
customer’s cash to be retained in the device if there is a power failure.
equipment. Improvement of any deficiencies in power quality is a customer responsibility.
 the installation meets or exceeds the regulatory and local guidelines Malfunction and/or component failure as a result of power quality problems
INPUT VOLTAGE with regard to electrical safety and all conductor sizing. are/is not covered by NCR Corporation Maintenance Agreement. NCR accepts
The normal and safe operation of this ATM is dependent on the above. Only no liability for any such occurrence nor for its consequences.
The ATM can operate from the following input mains voltages:
qualified personnel that meet local certification standards should be permitted When power transient suppression is required, the suppressors used should
 90V to 136V at 50/60Hz to ensure compliance. meet the following minimum requirements:
 180V to 264V at 50/60Hz. Note that the building ground point can also affect data integrity. For additional  Dissipate energy to match the appropriate application categories as
information refer to Data Line Transient Protection in the Cable Requirements defined by ANSI/IEEE Standard C62.41, Guide on Surge Voltages in Low-
section. Voltage AC Power Circuits.
 Be of the voltage limiting (clipping), or tracking filter type. The
suppressor must not ‘clamp’ the voltage to zero, and must self-recover
after the passage of the transient. The suppressor may be of the hybrid
type construction that makes use of various technologies in order to
meet speed and dissipation requirements.
 Exhibit a ‘short circuit’ mode upon its failure, thus providing a positive
indication of its failure such as a blown fuse or tripped breaker
 Be listed by the accepted safety organization for the country involved
(e.g. UL, CSA, VDE, ETL, etc.) and the installation must conform to local,
state, and national electrical codes and regulations.
Comparable to IEC
Location Category Transient
No 664 Category
Waveform Amplitudes
Volts = 1.2 x 50 μ s 6kV
Current = 8 x 20 μ s 3kA
B = Major feeders, short branch
III and
circuits, and load centres
0.5 μ Rise - 100 kHz 6kV
Ringwave 500A
C = Service Entrance and run to Volts = 1.2 x 50 μ s 10kV or more
IV
load centre Current = 8 x 20 μ s 10kA or more
Cable Requirements 7-1
CABLE PREPARATION RS-232 CABLE (9 PIN) ETHERNET STANDARD CABLE
NCR supply a power cable for the ATM. Other external cables are not supplied. The ATM can have up to two RS-232 (9 pin) outlets. The cable for each outlet The ethernet standard cable must be fully shielded, 8 pin, category 5 compliant
Specifications for these cables are given in this section. should not exceed 12.24 m (40.16 ft) and must conform to the following and must not exceed 97 m (318.20 ft) in length.
specification:
It is the customer’s responsibility to have any required external cables installed Remove a 40 mm (1.58 in.) section of the outer sleeve, 1.5 m (4.92 ft.) from the
1, 2 4
and to make sure that all cable preparations comply with NCR specifications as 3
ATM end of the cable.
well as with all national, state or local telephone and telegraph regulations and
Take care not to cut through the cable shielding.
laws.
40 mm
When producing cables allow for 2.2 m (7.22 ft) of cable within the ATM. (1.58 in.)
DATA LINE TRANSIENT PROTECTION 1. Connector, 9 way (NCR part no. 006-0010488).
2. Terminal wire, female (NCR part no. 009-0002640).
Voltage transients, line noise, surges, sags, impulses, and spikes may be 3. Cable, shielded multiconductor (NCR part no. 007-8907033).
1.5 m
experienced routinely or sporadically. When such phenomena occur the use of 4. Connector (determined by remote device).
(4.92 ft.)
protective devices may be required to ensure proper operation of the
equipment. DCD
1
It is the responsibility of the customer to install and connect a data line RXD
2
TXD POWER CABLE
transient suppression system to correct or prevent any deficiencies. Such 3
DTR
systems must meet the following minimum requirements: 4 The ATM is supplied either as a 120V or a 220-240V unit. 120V ATMs are
S-GND
5
DSR supplied with a power cable fitted with a NEMA type 5-15P power source
 Be of the self-recovering voltage limiting type. Exhibit a ‘short circuit’ 6
7
RTS connector. 220-240V ATMs are supplied with an unterminated power cable.
mode upon its failure to ensure a positive indication of its failure. Insert CTS
8 Information about suitable power connectors is supplied with the accessories.
minimum inductive and capacity loading at the operating frequency. Be RI
9
installed in accordance with all applicable local, state, and national The power cable supplied is 3 m (9.84 ft) in length. If it is necessary to increase
electrical codes and regulations. this length to meet site requirements, then the extension must satisfy local or
 Protect the data port from damage in the presence of a data line country regulations.
Remove a 40 mm (1.58 in.) section of the outer sleeve, 1.5 m (4.92 ft.) from the
transient event as defined in IEC Standard 1000-4-5 ATM end of the cable.
(formerly IEC 801-5).
Take care not to cut through the cable shielding.
WARNING This equipment must be earthed.
40 mm
(1.58 in.)
1.5 m
(4.92.)
Cable Requirements 7-2
ALARM INTERFACE CABLES Basic Alarm Cable Enhanced Alarm Cable
The ATM may optionally be configured to provide an alarm interface which
enables the ATM to be connected to an external local alarm system. The 1, 2, 5, 6 4 1, 2, 5, 6 4
interface may take the form of one of two options; a basic alarm system or an
enhanced alarm system. 3 3
A stabilised, non-interruptible power supply must be provided through the

external alarm system. The alarm interface cable wiring must conform to the
following specification:
 12V +/- 2V dc
 200mA maximum 1. Connector, 25 Way (NCR part no. 006-0005896) 1. Connector, 25 Way (NCR part no. 006-0005896)
 Ripple, 5% maximum. 2. Terminal, wire, female (NCR part no. 009-0002640) 2. Terminal, wire, female (NCR part no. 009-0002640)
3. Cable, multiconductor (determined by the alarm installed). 3. Cable, multiconductor (determined by the alarm installed).
4. Connector (determined by remote device). 4. Connector (determined by remote device).
5. Shell Hood (NCR part no. 006-1500038). 5. Shell Hood (NCR part no. 006-1500038).
6. Screw retainer (NCR part no. 601-0101584). 6. Screw retainer (NCR part no. 601-0101584).
Chassis GND Chassis GND

1 1
Not connected Not connected
2 2
Not connected Test Transmitter A
3 3
4 4
Not connected Tamper Alarm N.O.
5 5
Not connected Tamper Alarm N.C
6 6
Silent Alarm Common * Silent Alarm Common *
7 7
Door Alarm N.O. Door Alarm N.O.
8 8
Door Alarm N.C. Door Alarm N.C.
9 9
Vibration/Heat Common Composite Attack Common
10 10
11 11
+12V +12V
12 12
13 13
14 14
15 15
Not connected Test Transmitter B
16 16
17 17
Not connected Tamper Alarm Common
18 18
Silent Alarm N.O. * Silent Alarm N.O. *
19 19
Silent Alarm N.C. * Silent Alarm N.C. *
20 20
Door Alarm Common Door Alarm Common
21 21
Vibration/Heat N.O. Composite Attack N.O.
22 22
Vibration/Heat N.C Composite Attack N.C
23 23
24 24
+12V Return +12V Return
25 25
* Optional * Optional
Remove a 40 mm (1.58 in.) section of the outer sleeve, 85 mm (3.35 in.) from Remove a 40 mm (1.58 in.) section of the outer sleeve, 85 mm (3.35 in.) from
the ATM end of the cable. the ATM end of the cable.
Take care not to cut through the cable shielding. Take care not to cut through the cable shielding.
40 mm 40 mm
(1.58 in.) (1.58 in.)
85 mm 85 mm
(3.35 in.) (3.35 in.)
Decals 8-1
DECAL DESIGN AND MATERIAL SUGGESTED DESIGNS Contactless Card Reader (CCR) Landing Zone
Decals should be a maximum of 0.5 mm (0.02 in.) thick. NCR recommends they Visible LED Sequence
be made from textured polycarbonate with 3M 467 High Performance MP Device Identification Decals Decals for CCR with visible LED sequence should be 0.125 mm (0.005 in.) thick
adhesive unless otherwise specified.
made from PVC with laminate finish and Scotch MP467 adhesive. Holes should
Decals should provide good contrast, at least 70%, between foreground (text/ be made as shown below so that the LED light can shine through.
icon) and background. 12 mm 70 mm
(0.47 in.) (2.76 in.) Make sure that the contactless logo is sized as shown below to meet EMV
A sans serif typeface should be used (Tiresias is recommended). The text size guidelines.
should be at least 14 point, and larger where possible. Where tactile decals are
6.5 mm 53.5 mm
required they should be designed in line with specific country requirements. (0.26 in.) (2.10 in.)
ADVERT WINDOW 14 mm
(0.55 in.)
The decals should be a maximum of 0.75 mm (0.0295 in.) thick.
Card Insertion
Advert Collar
3 mm (0.12 in.) 85 mm
490 mm 53.5 mm radius of holes (3.35 in.)
(19.29 in.) (2.10 in.)
22 mm
175 mm 28 mm (0.87 in.)
(6.89 in.) (1.10 in.)
85 mm
(3.35 in.)
37 mm
(1.47 in.)
6 mm 1.5 mm (0.06 in.)
(0.24 in.) 44.55 mm
radius in four corners (1.75 in.)
Radius in
four corners 1.5 mm Motorised DIP Skimming Protection
(0.06 in.) Solution
Radius in Hidden LED Sequence
four corners
CCR with hidden LED sequence includes a clear plastic cover printed with the
contactless logo onto the underside and uses a halo lighting approach.
Barcode Reader
NCR recommends that the barcode reader decal should be 0.125 mm
(0.005 in.) thick made from PVC with laminate finish and with MP467 adhesive.
60 mm
(2.36 in.)
10 mm
(0.39 in.)
0987654321
1.5 mm (0.06 in.)

radius in four corners
Decals 8-2
DECAL PLACEMENT
NCR recommends placing the decals above or below the device interface slots,
determined by the space available near the slot.
0987654321
Decals 8-3
Variant Details - Short Sleeve 9-1
PACKAGE DIMENSIONS ATM DIMENSIONS COLLAR DIMENSIONS
806 mm 1440 mm
(31.73 in.) (56.69 in.) Standard Standard
61 mm 144 mm
656 mm 24 mm
(2.40 in.) (5.67 in.)
(25.83 in.) (0.94 in.)
1089 mm
(42.87 in.)
CEN 1
1827 mm 1114 mm
(71.93 in.) 1523 mm (43.86 in.) 829 mm
(59.96 in.) CEN III & IV (32.64 in.)
414 mm
(16.26 in.)
1463 mm
(57.60 in.)
180 mm
29.00 mm (7.08 in.) 650 mm 222 mm
(1.14 in.) (25.59 in.) (8.74 in.)
559 mm 118 mm
1405 mm 634 mm
(22.00 in.) 106 mm (4.65 in.) 34 mm
(4.17 in.) (55.31 in.) 825 mm 201 mm (24.96 in.)
(32.48 in.) (7.91 in.) (1.34 in.)
801 mm
(31.54 in.) 550 mm
(21.65 in.) 63 mm
(2.48 in.)
CEN 1
88 mm
(3.46 in.)
CEN III & IV Advert
1319 mm 656 mm 30 mm
(51.93 in.) (25.83 in.) (1.18 in.)
226 mm
(8.90 in.) 830 mm 266 mm 61 mm 144 mm
681 mm (32.68 in.) (2.40 in.) (5.67 in.)
(26.81 in.) (10.47 in.) 411 mm
(16.18 in.)
450 mm 800 mm 829 mm

(17.72 in.) (31.50 in.) (32.64 in.)
1729 mm
(68.07 in.)
Dual Roll Printer 106 mm 222 mm

(4.17 in.) (8.74 in.)
1001 mm 24 mm 634 mm
(39.41 in.) (0.94 in.) (24.96 in.) 23.5 mm
(0.93 in.)
WEIGHT AND FLOOR LOADING CORRIDOR CLEARANCE
The dimensions shown assume the ATM is being moved using equipment that
Standard Security Enclosures does not extend beyond the ATM or packaging.
A surrounding clearance of 6 mm (0.24 in.) has been allowed in the dimensions.
CEN Grade I CEN Grade III CEN Grade IV
498 kg 545 kg 610 kg
Maximum weight
(1098 lb) (1202 lb) (1345 lb)
1383 kg/m2 1514 kg/m2 1694 kg/m2
Floor loading B
(283.3 lb/ft2) (310.0 lb/ft2) (347.0 lb/ft2)
A

B
CEN Grade III CEN Grade IV
560 kg 625 kg
Maximum weight
(1235 lb) (1378 lb)
1556 kg/m2 1736 kg/m2
Floor loading
(318.6 lb/ft2) (355.6 lb/ft2)
C
Standard Security Enclosures - ATM with Dual Roll
CEN Grade I CEN Grade III CEN Grade IV Packaged ATM Packaged ATM Unpackaged ATM
(pallet, carton (pallet and
519 kg 566 kg 631 kg CEN 1 CEN III & IV
Maximum weight and lid) carton)
(1144 lb) (1248 lb) (1391 lb)
1442 kg/m2 1572 kg/m2 1753 kg/m2 818 mm 813 mm 562 mm 562 mm
Floor loading A Doorway or straight corridor
(2 lb/ft2) (322.0 lb/ft2) (359.0 lb/ft2) (32.20in.) (32.01 in.) (22.13 in.) (22.13 in.)
1091 mm 1075 mm 786 mm 795 mm
B Corridor with corner
(42.95 in.) (42.32in.) (30.94 in.) (31.30in.)
Solid and Gas Explosion Resistant (EX GAS) Security Enclosures - ATM 1662 mm 1629 mm 1232 mm 1254mm
C Rotation about centre
with Dual Roll (65.43 in.) (64.13in.) (48.50 in.) (49.37 in.)

581 kg 646 kg
Maximum weight
(1281 lb) (1424 lb)
1614 kg/m2 1794 kg/m2
Floor loading
(330.5 lb/ft2) (367.5 lb/ft2)
SECURITY BOLTS BOLT HOLES CEN III & IV Security Enclosures
450 mm
Bolts and anchors must be supplied by the owning organisation. The ATM must be bolted to the floor or plinth, through all the holes marked ‘A’, (17.72 in.)
using four bolts with anchor washers. 82 mm 265 mm 103 mm
To meet security standards the ATM must be bolted to the floor, through all of
3.23 in. 10.43 in. 4.06 in.
the bolt holes, using bolts with anchor washers as specified below. Bolts and
anchor washers are to be supplied by the owning organisation. 122 mm
CEN I Security Enclosure 4.80 in.
Make sure that the floor or plinth is capable of withstanding the loading
imposed by the anchor points for these bolts. 450 mm 230 mm
(17.72 in.) (9.06 in.)
If an adjustable plinth is used, it must be bolted to the floor to the same
82 mm 265 mm 103 mm
specification as the ATM. 3.23 in. 10.43 in. 4.06 in. A B A
The minimum specification for bolts and washers to secure the ATM to a 122 mm
133 mm
concrete floor is: 4.80 in.
5.24 in.
800 mm
 Bolts (31.50 in.) 410 mm
 Type - either resin anchor or shield anchor bolts
230 mm ATM Security (16.14 in.)
(9.06 in.) Enclosure
 Size - M16 (5/8 in.)
A B A
 Minimum Length - 150 mm (5.9 in.) A A
 Strength - high tensile (minimum ISO property class 8,8). 133 mm
5.24 in. 160 mm
 Washers 800 mm (6.30 in.)
 Type - flat, steel (as per DIN7349 or equivalent) (31.50 in.) 410 mm Front of Security Enclosure
ATM Security (16.14 in.) 382 mm
 Size - M16 (5/8 in.) Enclosure 15.04 in.
203 mm
 Outer diameter - no greater than 40 mm (1.58 in.) (7.99 in.)
 Minimum thickness - 6 mm (0.2 in.). A A Maximum
160 mm
(6.30 in.)
Hole In Wall
Front of Security Enclosure
382 mm
15.04 in. A - Bolt Hole B - Alarm Hole
203 mm 45 mm 3 mm 3 mm
(7.99 in.) 60 mm
(1.77 in.) (0.12 in.) (2.36 in.) (0.12 in.)
Maximum
40 mm 40 mm
(1.58 in.) (1.58 in.)
Hole In Wall 20 mm
(0.79 in.) 25 mm
A - Bolt Hole B - Alarm Hole
28 mm 28 mm (0.98 in.)
43 mm (1.10 in.) (1.10 in.)
65 mm
(1.69 in.)
(2.56 in.)
40 mm 40 mm
(1.58 in.) (1.58 in.)
21 mm
(0.83 in.) 25 mm
26 mm 28 mm (0.98 in.)
(1.02 in) (1.10 in.)
CABLE ENTRY HOLE IN THE WALL Hole at Optimum Height
This height assures the best display viewability for able-bodied people. It does
450 mm
(17.72 in.) Hole at Lowered Height NOT comply with the lowered height regulations listed in the previous section.
It is the responsibility of the owning institution to make sure that the heights
from the sidewalk level to the facia items comply with any local regulations.
For correct installation height you must consider the difference in height
between the sidewalk and the interior floor. If there is no difference then the 625 mm
33 mm (24.61 in.)
(1.30 in.) plinth must have one of the heights specified in the table below.
800 mm
(31.50 in.) 759 mm Hole in
(29.88 in.) the Wall
82 mm 385 mm 65 mm
(3.23 in.) (15.16 in.) (2.56 in.) 625 mm
(24.61 in.)
160 mm
(6.30 in.)
759 mm Hole in
887 mm 225 mm
(34.92 in.) (8.86 in.)
ATM Base
Plinth
Sidewalk
A Maximum 203 mm (8.0 in.) View From Inside Building
B
ATM Base
Plinth
33 mm
100 mm (1.30 in.) Sidewalk
(3.94 in.) Maximum 203 mm (8.0 in.) View From Inside Building
Accessibility Regulations
UK USA Canada & Australia
475 mm 351 mm
(18.70 in.) (13.82 in.) (CAE Parallel Approach) (ADA) (CSA Parallel Approach)
737 mm 707 mm 687 mm
A - Bottom of hole
( 29.02 in.) (27.83 in.) (27.05 in.)
75 mm 45 mm 25 mm
B - Plinth height
( 2.95 in.) ( 1.77 in.) (0.98 in.)
FACIA ITEMS Heights and Depths Distance for Voice Guidance
Depth
Height
from front Depth from
Facia Item from base
of barcode front of collar
of ATM 11 12 1 Distance from
shelf Facia Item 10 2
9 3 No. 5 Key
Touchscreen 1175 mm 285 mm 275 mm 8 4
Top 7 6 5
381 mm (15.0 in.) (46.26 in.) (11.22 in.) (10.83 in.)
Display with FDKs 1095mm 230 mm 220 mm

Top FDK 167 mm
381 mm (15.0 in.) Display (43.11 in.) (9.06 in.) (8.66 in.) Card Reader 2
(6.57 in.)
917mm 145 mm 135 mm
Card Reader Contactless Card Reader 156 mm
(36.10in.) (5.71 in.) (5.31 in.) 3
(behind Facia) (6.17 in.)
917mm 145 mm 135 mm
Receipt 172 mm
( 36.10in.) (5.71 in.) (5.31 in.) Private Audio 4
(6.77 in.)
Number 5 866 mm 106mm 96 mm
5
JKL
PIN Pad 125 mm
key (34.09 in.) (4.17 in.) (3.78 in.) S Cash Exit/Entry 6
(4.21 in.)
Contactless Card Reader 862 mm 98 mm 88 mm
Activation 261 mm
(under shelf) (33.94 in.) (3.86 in.) (3.46 in.) Barcode Reader 7
JKL point (10.28 in.)
S 5
834 mm 39 mm 29 mm
Private Audio 126 mm
(32.84 in.) (1.54in.) (1.14in.) Receipt 10
(4.96 in.)
Touchscreen Dimensions 749mm 64 mm 54 mm
S Cash Exit/Entry Display with FDKs Top Left 297 mm
(29.49 in.) (2.52 in.) (2.13 in.) 11
381 mm (15.0 in.) Display FDK (11.69 in.)
Touchscreen Touchscreen Touchscreen Activation 650 mm 5 mm 0 mm
Size Height x Width Angle Barcode Reader Touchscreen 232 mm
point (25.59 in.) (0.20 in.) (0.00 in.) Middle 12
381 mm (15.0 in.) (9.13 in.)
228 mm x 304 mm
15 inch 30 degrees from vertical
8.98 in. x 11.97 in.
Topmost Viewable Facia Item

The topmost viewable facia item is the 381 mm (15 in.) Touchscreen.
44°
SERVICING AREAS - OPTIMUM Side By Side
The optimum servicing area provides the best access to the ATM for all servicing and operation tasks. Wherever possible 2502 mm
the ATM should be installed within the optimum servicing area. If you install in the minimum area then note that doors (98.50 in.)
may open, and devices rack out, beyond the area shown. Always leave as much space as possible around the ATM to
facilitate safe operation and servicing.
If the optimum area is not available then refer to Servicing Areas - Minimum. However note that installing the ATM in the 518 mm
minimum servicing area may increase the servicing and/or upgrading time over a ATM installed using the optimum area. (20.39 in.)
Single ATM
1489 mm
(58.62 in.)
Dispenser Dispenser
518 mm *Dim B
(20.39 in.)
*Dim A
400 mm 450 mm 563 mm 450 mm 639 mm

Dispenser (15.75 in.) (17.72 in.) (22.17 in.) (17.72 in.) (25.16 in.)
*Dim B
800 mm
(12.99 in.)
*Dim A
400 mm 450 mm 639 mm

(15.75 in.) (17.72 in.) (25.16 in.)
800 mm
(12.99 in.)
203 mm
(7.99 in.)
Maximum
750 mm
(29.53 in.)
203 mm
(7.99 in.) *Dim A - 2360 mm (92.91 in.) for S2 dispenser
Maximum 2525 mm (99.41 in.) for S1 dispenser
*Dim B - 820 mm (32.28 in.) for S2 dispenser
750 mm 985 mm (38.78 in.) for S1 dispenser
(29.53 in.)
*Dim A - 2360 mm (92.91 in.) for S2 dispenser

2525 mm (99.41 in.) for S1 dispenser
SERVICING AREAS - MINIMUM Side By Side
This is the minimum area required for operating and servicing the ATM. Wherever possible the ATM should be installed
within the optimum servicing area. Installing the ATM in the minimum servicing area may increase the servicing and/or Minimum clearance
upgrading time. If the minimum area is not available then consult your local service representative. Every site is different Additional clearance required for:
and you may still be able to install the ATM but with further increases to servicing and/or upgrading time. If you install in 1 Variants with CEN III/IV Security Enclosure
the minimum area then note that doors can open, and devices rack out, beyond the area shown. Always leave as much
space as possible around the ATM to facilitate safe operation and servicing. 2 Variants with CEN III/IV GAS EX Security Enclosure
31 mm
(1.22 in.)
59 mm 2166 mm
Single ATM (2.32 in.) (85.28 in.)
Minimum clearance
Additional clearance required for:
1 Variants with CEN III/IV Security Enclosure
2 Variants with CEN III/IV GAS EX Security Enclosure

31 mm Dispenser Dispenser *Dim B
(1.22 in.)
59 mm 1233 mm
(2.32 in.) (48.54 in.)
21
*Dim A
Dispenser
305 mm 450 mm 483 mm 450 mm 478 mm
*Dim B (19.02 in.)
(12.01 in.) (17.72 in.) (17.72 in.) (18.82 in.)
800 mm
(12.99 in.)
21
*Dim A
305 mm 450 mm 478 mm

(12.01 in.) (17.72 in.) (18.82 in.)
800 mm
(12.99 in.)
203 mm
(7.99 in.)
Maximum
750 mm
(29.53 in.)
203 mm
(7.99 in.)
Maximum
(29.53 in.) *Dim B - 908 mm (35.75 in.) for S2 dispenser

CLEARANCES - EXTERIOR WALL CLEARANCES - HOT AIR OUTLETS INTERNAL SPACE CONSTRAINT FOR THIRD-PARTY CAMERA
The illustration below shows the position of the hot air holes on both sides of If a third-party camera is to be installed, it must fit within the space constraint
Standard Collar the ATM. shown below.
Do not obstruct the hot air holes as this can cause the ATM to overheat.
44 mm
(1.73 in.)
10 mm 32 mm
(0.39 in.) 10 mm 120 mm (1.26 in.) 55 mm
(0.39 in.) (4.72 in.) 28 mm (2.17 in.)
(1.10 in.)
45 mm
(1.77 in.)
30 mm 30 mm 50 mm
(1.18 in.) (1.18 in.) (1.97 in.)
60°
Advert Collar CLEARANCES - DUAL ROLL PRINTER
The illustration below shows the position of the hot air holes on both sides of
the ATM.
10 mm
(0.39 in.)
119 mm
10 mm (4.69 in.) 159 mm 44 mm
(0.39 in.) (6.26 in.) (1.73 in.)
30 mm
32 mm (1.18 in.)
(1.26 in.)
45 mm
(1.77 in.)
20 mm (0.79 in.) clearance needed above topbox for removal of dual roll printer housing
30 mm 30 mm
(1.18 in.) (1.18 in.)
Variant Details - Standard Sleeve 10 - 1
PACKAGE DIMENSIONS ATM DIMENSIONS COLLAR DIMENSIONS
806 mm 1440 mm
(31.73 in.) (56.69 in.) Standard Standard
61 mm 144 mm
656 mm 24 mm
(2.40 in.) (5.67 in.)
(25.83 in.) (0.94 in.)
1202 mm
(47.32 in.)
CEN 1
1827 mm
(71.93 in.) 1523 mm 829 mm
1227 mm
(59.96 in.) (48.31 in.) (32.64 in.)
CEN III & IV
414 mm
(16.26 in.) 1463 mm
(57.60 in.)
180 mm
(7.08 in.) 650 mm 335 mm
29.00 mm 118 mm (25.59 in.) (13.19 in.)
559 mm 1405 mm
(22.00 in.) 106 mm (1.14 in.) 825 mm 314 mm (4.65 in.) 34 mm
(4.17 in.) (55.31 in.) (32.48 in.) (12.36 in.) 634 mm
(24.96 in.) (1.34 in.)
801 mm
(31.54 in.) 550 mm
(21.65 in.) 63 mm
(2.48 in.)
CEN 1
88 mm
(3.46 in.)
CEN III & IV
Advert
656 mm 30 mm
1319 mm (25.83 in.) (1.18 in.)
(51.93 in.)
339 mm 61 mm 144 mm
830 mm 266 mm
(13.34 in.) (2.40 in.) (5.67 in.)
681 mm (32.68 in.) (10.47 in.) 411 mm
(26.81 in.) (16.18 in.)
450 mm 800 mm 829 mm

(17.72 in.) (31.50 in.)
(32.64 in.)
1729 mm
(68.07 in.)
Dual Roll Printer

106 mm 335 mm
1001 mm 137 mm (4.17 in.) (13.19 in.)
(39.41 in.) (5.39 in.) 634 mm
(24.96 in.) 23.5 mm
(0.93 in.)
WEIGHT AND FLOOR LOADING CORRIDOR CLEARANCE
The dimensions shown assume the ATM is being moved using equipment that
Standard Security Enclosures does not extend beyond the ATM or packaging.
A surrounding clearance of 6 mm (0.24 in.) has been allowed in the dimensions.
CEN Grade I CEN Grade III CEN Grade IV
498 kg 545 kg 610 kg
Maximum weight
(1098 lb) (1202 lb) (1345 lb)
1383 kg/m2 1514 kg/m2 1694 kg/m2
Floor loading B
(283.3 lb/ft2) (310.0 lb/ft2) (347.0 lb/ft2)
A

B
560 kg 625 kg
Maximum weight
(1235 lb) (1378 lb)
1556 kg/m2 1736 kg/m2
Floor loading
(318.6 lb/ft2) (355.6 lb/ft2)
C
Standard Security Enclosures - ATM with Dual Roll
CEN Grade I CEN Grade III CEN Grade IV Packaged ATM Packaged ATM Unpackaged ATM
(pallet, carton (pallet and
519 kg 566 kg 631 kg CEN 1 CEN III & IV
Maximum weight and lid) carton)
(1144 lb) (1248 lb) (1391 lb)
1442 kg/m2 1572 kg/m2 1753 kg/m2 818 mm 813 mm 562 mm 562 mm
Floor loading A Doorway or straight corridor
(2 lb/ft2) (322.0 lb/ft2) (359.0 lb/ft2) (32.20in.) (32.01 in.) (22.13 in.) (22.13 in.)
1091 mm 1075 mm 827 mm 836 mm
B Corridor with corner
(42.95 in.) (42.32in.) (32.56 in.) (32.91 in.)
Solid and Gas Explosion Resistant (EX GAS) Security Enclosures - ATM 1662 mm 1629 mm 1334 mm 1357 mm
C Rotation about centre
with Dual Roll (65.43 in.) (64.13in.) (52.52 in.) (53.43 in.)

581 kg 646 kg
Maximum weight
(1281 lb) (1424 lb)
1614 kg/m2 1794 kg/m2
Floor loading
(330.5 lb/ft2) (367.5 lb/ft2)
SECURITY BOLTS BOLT HOLES CEN III & IV Security Enclosure
450 mm
Bolts and anchors must be supplied by the owning organisation. The ATM must be bolted to the floor or plinth, through all the holes marked ‘A’, (17.72 in.)
using four bolts with anchor washers. 82 mm 265 mm 103 mm
To meet security standards the ATM must be bolted to the floor, through all of
3.23 in. 10.43 in. 4.06 in.
the bolt holes, using bolts with anchor washers as specified below. Bolts and
122 mm
anchor washers are to be supplied by the owning organisation. CEN 1 Security Enclosure 4.80 in.
Make sure that the floor or plinth is capable of withstanding the loading 450 mm
imposed by the anchor points for these bolts. (17.72 in.)
230 mm
82 mm 265 mm 103 mm (9.06 in.)
If an adjustable plinth is used, it must be bolted to the floor to the same 3.23 in. 10.43 in. 4.06 in.
specification as the ATM. A B A
122 mm
The minimum specification for bolts and washers to secure the ATM to a 4.80 in.
133 mm
concrete floor is: 5.24 in.
800 mm
 Bolts 230 mm (31.50 in.) 410 mm
(9.06 in.) ATM Security (16.14 in.)
 Type - either resin anchor or shield anchor bolts Enclosure
A B A
 Size - M16 (5/8 in.)
 Minimum Length - 150 mm (5.9 in.) A A

133 mm
 Strength - high tensile (minimum ISO property class 8,8). 5.24 in.
800 mm 160 mm
 Washers (31.50 in.) 410 mm (6.30 in.)
ATM Security (16.14 in.)
 Type - flat, steel (as per DIN7349 or equivalent) Front of Security Enclosure
Enclosure
 Size - M16 (5/8 in.) 495 mm
 Outer diameter - no greater than 40 mm (1.58 in.) A A 330 mm 19.49 in.
(12.99 in.)
 Minimum thickness - 6 mm (0.2 in.).
160 mm Maximum
(6.30 in.)
Front of Security Enclosure
495 mm
330 mm 19.49 in.
Hole In Wall
(12.99 in.)
Maximum
A - Bolt Hole B - Alarm Hole
45 mm 3 mm 60 mm 3 mm
(1.77 in.) (0.12 in.) (2.36 in.) (0.12 in.)
Hole In Wall 40 mm 40 mm
(1.58 in.) (1.58 in.)
A - Bolt Hole B - Alarm Hole 20 mm
(0.79 in.) 25 mm
43 mm
65 mm 28 mm 28 mm (0.98 in.)
(1.69 in.)
(2.56 in.) (1.10 in.) (1.10 in.)
40 mm 40 mm
(1.58 in.) (1.58 in.)
21 mm
(0.83 in.) 25 mm
26 mm 28 mm (0.98 in.)
(1.02 in) (1.10 in.)
CABLE ENTRY HOLE IN THE WALL Hole at Optimum Height
This height assures the best display viewability for able-bodied people. It does
450 mm NOT comply with the lowered height regulations listed in the previous section.
(17.72 in.) Hole at Lowered Height
It is the responsibility of the owning institution to make sure that the height
from the sidewalk level to the highest operable point on the facia (see ‘Facia
Items’) complies with any local regulations.
For correct installation height you must consider the difference in height 625 mm
33 mm between the sidewalk and the interior floor, and install the ATM on a plinth if (24.61 in.)
(1.30 in.)
necessary. Note that CEN certified security enclosures must have a CEN
certified plinth.
800 mm
(31.50 in.) 759 mm Hole in
82 mm 385 mm 65 mm
(3.23 in.) (15.16 in.) (2.56 in.)
625 mm
160 mm (24.61 in.)
(6.30 in.)
887 mm 225 mm
(34.92 in.) (8.86 in.)
759 mm Hole in ATM Base
Plinth
Sidewalk
Maximum 330 mm (13.0 in.) View From Inside Building
A
33 mm
100 mm (1.30 in.) B
(3.94 in.) ATM Base
Plinth
Sidewalk
Maximum 330 mm (13.0 in.) View From Inside Building
475 mm 351 mm
(18.70 in.) (13.82 in.)
Accessibility Regulations
UK USA Canada & Australia
(CAE Parallel Approach) (ADA) (CSA Parallel Approach)
737 mm 707 mm 687 mm
A - Bottom of hole
( 29.02 in.) (27.83 in.) (27.05 in.)
75 mm 45 mm 25 mm
B - Plinth height
( 2.95 in.) ( 1.77 in.) (0.98 in.)
FACIA ITEMS Heights and Depths Distance for Voice Guidance
Depth
Height
from front Depth from
Facia Item from base
of barcode front of collar
of ATM 11 12 1 Distance from
shelf Facia Item 10 2
9 3 No. 5 Key
Touchscreen 1175 mm 285 mm 275 mm 8 4
Top 7 6 5
381 mm (15.0 in.) (46.26 in.) (11.22 in.) (10.83 in.)
Display with FDKs 1095mm 230 mm 220 mm

Top FDK 167 mm
381 mm (15.0 in.) Display (43.11 in.) (9.06 in.) (8.66 in.) Card Reader 2
(6.57 in.)
917mm 145 mm 135 mm
Card Reader Contactless Card Reader 156 mm
(36.10in.) (5.71 in.) (5.31 in.) 3
(behind Facia) (6.17 in.)
917mm 145 mm 135 mm
Receipt 172 mm
( 36.10in.) (5.71 in.) (5.31 in.) Private Audio 4
(6.77 in.)
Number 5 866 mm 106mm 96 mm
5
JKL
PIN Pad 25 mm
key (34.09 in.) (4.17 in.) (3.78 in.) S Cash Exit/Entry 6
(4.21 in.)
Contactless Card Reader 862 mm 98 mm 88 mm
Activation 261 mm
(under shelf) (33.94 in.) (3.86 in.) (3.46 in.) Barode Reader 7
S 5
JKL
point (10.28 in.)
834 mm 39 mm 29 mm
Private Audio 126 mm
(32.84 in.) (1.54in.) (1.14in.) Receipt 10
(4.96 in.)
Touchscreen Dimensions 749mm 64 mm 54 mm
S Cash Exit/Entry Display with FDKs Top Left 297 mm
(29.49 in.) (2.52 in.) (2.13 in.) 11
381 mm (15.0 in.) Display FDK (11.69 in.)
Touchscreen Touchscreen Touchscreen Activation 650 mm 5 mm 0 mm
Size Height x Width Angle Barcode Reader Touchscreen 232 mm
point (25.59 in.) (0.20 in.) (0.00 in.) Middle 12
381 mm (15.0 in.) (9.13 in.)
228 mm x 304 mm
15 inch 30 degrees from vertical
8.98 in. x 11.97 in.
Topmost Viewable Facia Item

The topmost viewable facia item is the 381 mm (15 in.) Touchscreen.
44°
SERVICING AREAS - OPTIMUM Side By Side
The optimum servicing area provides the best access to the ATM for all servicing and operation tasks. Wherever possible
the ATM should be installed within the optimum servicing area. If the optimum area is not available then refer to Servicing 2502 mm
(98.50 in.)
Areas - Minimum. However note that installing the ATM in the minimum servicing area may increase the servicing and/or
upgrading time over a ATM installed using the optimum area. If you install in the minimum area then note that doors may
open, and devices rack out, beyond the area shown. Always leave as much space as possible around the ATM to facilitate
safe operation and servicing.
518 mm
(20.39 in.)
Single ATM
1489 mm
(58.62 in.)
518 mm
(20.39 in.) Dispenser Dispenser
*Dim A
*Dim B
*Dim A Dispenser 400 mm 450 mm 563 mm 450 mm 639 mm

(15.75 in.) (17.72 in.) (22.17 in.) (17.72 in.) (25.16 in.)
800 mm
(12.99 in.)
*Dim B
400 mm 450 mm 639 mm

(15.75 in.) (17.72 in.) (25.16 in.)
800 mm 330 mm
(12.99 in.) (12.99 in.)
Maximum
330 mm 750 mm
(12.99 in.) (29.53 in.)
Maximum

(29.53 in.) *Dim B - 2473 mm (97.36 in.) for S2 dispenser

SERVICING AREAS - MINIMUM Side By Side
This is the minimum area required for operating and servicing the ATM. Wherever possible the ATM should be installed Minimum clearance
within the optimum servicing area. Installing the ATM in the minimum servicing area may increase the servicing and/or Additional clearance required for:
upgrading time. If the minimum area is not available then consult your local service representative. Every site is different
and you may still be able to install the ATM but with further increases to servicing and/or upgrading time. If you install in
the minimum area then note that doors can open, and devices rack out, beyond the area shown. Always leave as much 2 Variants with CEN III/IV GAS EX Security Enclosure
space as possible around the ATM to facilitate safe operation and servicing. 31 mm
(1.22 in.)
59 mm 2166 mm
(2.32 in.) (85.28 in.)
Single ATM
Minimum clearance
Additional clearance required for:
2 Variants with CEN III/IV GAS EX Security Enclosure

Dispenser Dispenser
31 mm *Dim A
(1.22 in.)
59 mm 1233 mm
(2.32 in.) (48.54 in.)
21
*Dim B
*Dim A 305 mm 450 mm 483 mm 450 mm 478 mm

Dispenser (12.01 in.) (17.72 in.) (19.02 in.) (17.72 in.) (18.82 in.)
800 mm
(12.99 in.)
21
*Dim B
305 mm 450 mm 478 mm
(12.01 in.) (17.72 in.) (18.82 in.) 330 mm
(12.99 in.)
800 mm
Maximum
(12.99 in.)
750 mm
(29.53 in.)
330 mm
(12.99 in.)
Maximum

(29.53 in.)

CLEARANCES - EXTERIOR WALL CLEARANCES - HOT AIR OUTLETS INTERNAL SPACE CONSTRAINT FOR THIRD-PARTY CAMERA
The illustration below shows the position of the hot air holes on both sides of If a third-party camera is to be installed, it must fit within the space constraint
Standard Collar the ATM. shown below.
44 mm
(1.73 in.)
10 mm
(0.39 in.) 32 mm 55 mm
10 mm 120 mm (1.26 in.) (2.17 in.)
(0.39 in.) (4.72 in.) 28 mm
(1.10 in.)
45 mm
(1.77 in.)
30 mm 30 mm 50 mm
(1.18 in.) (1.18 in.) (1.97 in.)
60°
Advert Collar
CLEARANCES - DUAL ROLL PRINTER
The illustration below shows the position of the hot air holes on both sides of
the ATM.
10 mm Do not obstruct the hot air holes as this can cause the ATM to overheat.
(0.39 in.)
119 mm
10 mm (4.69 in.) 159 mm 44 mm
(0.39 in.) (6.26 in.) (1.73 in.)
30 mm
32 mm (1.18 in.)
(1.26 in.)
45 mm
(1.77 in.)
20 mm (0.79 in.) clearance needed above topbox for removal of dual roll printer housing
30 mm 30 mm
(1.18 in.) (1.18 in.)

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NCR SelfServ™ 27 ATM Site Preparation

The product described in this document is a licensed product of NCR

NCR Proprietary Information - not to be disclosed or reproduced without

© 2015, 2016, 2017, 2018

Column 1 Column 2 Column 3

WARNING This equipment is compliant with Class A of CISPR 32. In a

Safety Certification Marks are located in this section

Options Heat dissipation figures are largely unaffected by transactional rates.

DOORWAYS AND CORRIDORS

Normal Operating Range (Interior Environment)

Normal Operating Range (Exterior Environment)

Storage Range (Up To Three Months)

Transit Range (Up To One Week)

A stabilised, non-interruptible power supply must be provided through the

Chassis GND Chassis GND

1.5 mm (0.06 in.)

450 mm 800 mm 829 mm

Dual Roll Printer 106 mm 222 mm

Solid and Gas Explosion Resistant (EX GAS) Security Enclosures

CEN Grade III CEN Grade IV

Display with FDKs 1095mm 230 mm 220 mm

Topmost Viewable Facia Item

400 mm 450 mm 563 mm 450 mm 639 mm

400 mm 450 mm 639 mm

*Dim A - 2360 mm (92.91 in.) for S2 dispenser

Additional clearance required for:

1 Variants with CEN III/IV Security Enclosure

2 Variants with CEN III/IV GAS EX Security Enclosure

305 mm 450 mm 478 mm

*Dim A - 1930 mm (75.98 in.) for S2 dispenser

450 mm 800 mm 829 mm

Dual Roll Printer

Solid and Gas Explosion Resistant (EX GAS) Security Enclosures

CEN Grade III CEN Grade IV

 Minimum Length - 150 mm (5.9 in.) A A

Display with FDKs 1095mm 230 mm 220 mm

Topmost Viewable Facia Item

*Dim A Dispenser 400 mm 450 mm 563 mm 450 mm 639 mm

400 mm 450 mm 639 mm

*Dim A - 820 mm (32.28 in.) for S2 dispenser

*Dim A - 820 mm (32.28 in.) for S2 dispenser

2 Variants with CEN III/IV GAS EX Security Enclosure

*Dim A 305 mm 450 mm 483 mm 450 mm 478 mm

*Dim A - 909 mm (35.79 in.) for S2 dispenser

*Dim A - 909 mm (35.79 in.) for S2 dispenser

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