JTO to SDE Scale

(E1 to E2 scale Reviewed Sept-2009)

Approved vide BSNL C O No. 32-27/04/TRG/Pt-IV Dtd 7th Oct 2009

Management Module for E1-E2

Detailed Course Contents

Sl. No. Topic Duration

1 Registration and Course Introduction 1.5 hr
2 Project Shikar: Aspiration Driven Transformation and its various 3 hrs
initiatives
3 Group Performance Appraisal 1.5 hr
4 Leadership and Team Building 1.5 hr
5 Communication Skills 1.5 hr
6 Film/Demo on “Time Management” & “Motivation” 1.5 hr
7 Energy Conservation and Fire Safety 1.5 hr
8 RTI ACT – 2005 Self Study
9 Official Language Policy Self Study
10 BSNL CDA Rules Self Study
11 Gender Issues Self Study
12 Customer Care 1.5 hr
13 Services Marketing 1.5 hr
14 Sales Management 1.5 hr
15 BSNL Corporate Practice and Accounting 1.5 hr
16 Asset Management 1.5 hr
17 Inspection and Quality of Service 1.5 hr
18 Networking principles, LAN, Intranet, Internet and E-mail practical 3 hrs
session
19 BSNL Software Packages, CDR, ERP, Sancharsoft 3 hrs
20 Latest BSNL Services 1.5 hr
Total hours 30 hrs ( Five days)
21 Doubt Clarification for Self Study topics 1.5 hr
22 Criteria test paper 1 hr
23 Sight Seeing ( as per IIMB recommendation) Remaining part of
sixth day
 Approved vide BSNL C O No. 32-27/04/TRG/Pt-IV Dtd 7th Oct 2009

Technical Module
JTO to SDE Scale
(E1 to E2 scale Reviewed Sept-2009)

Detailed Course Contents

Consumer Mobility
Sl.No. Topics Duration (In Hours)
Theory Practical
1 Overview of GSM 3
2 3G Concept 3 3
3 RF Planning &Drive test 1.5 1.5
4 M- VAS 1.5 3
5 MIN 1.5 1.5
6 Roaming and International roaming 1.5 1.5
7 Project VIJAY 4.5
8 SANCHARSOFT 1 2
9 Overview of CDMA 2001X and EVDO 3 3
10 Overview of Wi-Fi and WIMAX 1.5
11 TEST 1
12 Experience sharing 2
13 Valedictory session 0.5

Total 23.5 15.5

Grand Total 39 Hours
 Approved vide BSNL C O No. 32-27/04/TRG/Pt-IV Dtd 7th Oct 2009

Detailed Course Contents

Consumer Fixed Access

Sl.No. Topics Duration (In Hours)
Theory Practical
1 Concept of Packet Switching 1.5
2 Routing Principle 1.5 1.5
3 Broadband and Multiplay 1.5 1.5
4 Introduction to IPv6 1.5
5 MPLS VPN 1.5 1.5
6 Overview of NGN & IPTAX 1.5
7 SIP and IMS 1.5
8 SSTP 1.5 1.5
9 Landline VAS 1.5 1.5
10 PCO Retention 1.5
11 CDR Billing 1.5
12 Project UDAN and DOSTI 1.5
13 Project SANCHAY 1.5
14 NGN SDH and MSPP 1.5 1.5
15 DWDM 1.5 1.5
16 FTTH (NGPN) 1.5 1.5
17 TEST 1
18 Experience Sharing 1.5
19 Valediction 0.5

Total 27.0 12
Grand Total 39 Hours
 Approved vide BSNL C O No. 32-27/04/TRG/Pt-IV Dtd 7th Oct 2009-+

Detailed Course Contents

Enterprise Business
Sl.No. Topics Duration (In Hours)
Theory Practical
1 MLNN 1.5 1.5
2 MPLS VPN 3 3
3 NGPN-FTTH 1.5 1.5
4 MSPP 1.5 1.5
5 Broadband VSAT 1.5 1.5
6 VAS M+L 1.5 1.5
7 NIB –II 3
8 Multiplay Broadband Services 1.5 1.5
9 Telecom Regulation 1.5
10 Enterprise Services 1.5
11 New Business 1.5
12 CUG and Centrex 1.5
13 Project Kuber 3.0
14 TEST 1
15 Experience Sharing 1.5
16 Valediction 0.5

Total 27 12
Grand Total 39 Hours