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June 8, 2009

Ref:

The Director
Tel:

Dear Sir,

Sub: Annual Maintenance Contract for Burglar Alarm System

With reference to the Above Subject, we would like to state that the security alarm
system supplied and installed by us is out of warranty. Hence to maintain the
normal working condition and to enhance the useful life of the system, we would
suggest your good selves to enter into Annual Maintenance Contract. Please find
enclosed here the Terms & Conditions and AMC Contract Form for the same.

Type of service Amount charged

AMC for 1 year Rs. 2,895.00

Please note that replacement of any major components will be chargeable


additional at actual.

Thanking you and looking forward to your valuable order at the earliest.

Yours truly,
For

Name of person
Manger Project & Technical

Encl: AMC Contract Form with terms and condition


Terms & Conditions

The Annual Maintenance Contract includes our Service Engineer’s visit 4 times a
year (and break down calls) and will carry out the following.

a) Observation of the entire system


b) Testing of Panel power supply section (viz.) checking of voltages at circuit
board to make sure that the availability of adequate voltage is feeding to the
Panel for proper functioning of the same.
c) Testing of all Module/Card and Actuating Devices to ensure the healthiness of
the same.
d) Sensitivity testing of all Sensors/ Detector, Panic Switch/ MCPs.
e) Taking remedies and speedy action against the complaints noted during the
service visit.

Kindly note that during the above said procedure if we find the need for
replacement of any parts such as PCBs, Transformer, Battery, Sensor/ Detector and
other accessories, it will not be covered under Annual Maintenance Contract and the
same will be considered as additional. Whereas if minor components like fuses,
capacitors, diodes, resistors & transistors are needed to be replaced the same will
be replaced free of charge under the Annual Maintenance Contract.

We hope the above said procedure of Maintenance will help you keep the
system in healthy condition always. We are enclosing herewith the Order
Form to facilitate you enter into the above said Annual Maintenance
Contract.

..... 2/-
AMC CONTRACT FORM

ORDER NO: AMC DATED:

Please render us the service according to the terms and conditions of Annual
Maintenance Service Contract for the following equipments for the period
mentioned below. Our payment for Rs. 2,895.00 is enclosed by DD/ Cheque No.
dated drawn on

SL Particulars Date of Period of Rate Maintenan


Expiry Contract Per ce Charge
From To Annu In Rs.
m
In Rs.
1 Annual Out of June June 14, 2,625.0 2,625.00
Maintenance Warranty 15, 2011 0
Contract for 2010
Security Alarm
System
Service tax 10.30 % 270.00
Total 2,895.00
Total : Rupees Two Thousand Eight Hundred &
2,895.00
Ninety Five Only

We accept the above order to service Service to be rendered to:


your equipments as per terms &
conditions M/s Instrans Engg,

(Signature)
For Name of company
(Electronic Division)
(Signature)

June 8, 2010
Ref: GDA: BLR: Q041

The Director
M/s Instrans Engg Tel: 2841 2934/35/36
Engineering & Manufacturing Pvt. Ltd., Fax: 2841 0121
Plot No. 7, sadaramangala Industrial Area,
Whitefield Road,
Bangalore-560 048

Dear Sir,

Sub: Annual Maintenance Contract for Biometric Access Control &


Attendance Monitoring System

With reference to the above subject, we would like to state that the above said system is supplied
and installed by us is out of warranty. Hence to maintain the healthiness, normal working
condition and to enhance the useful life of the system, we would suggest your good selves to
enter into Annual Maintenance Contract. Please find enclosed here with the Terms & Conditions
and AMC Contract Form for the same.

Type of service
Amount charged
AMC for 1 year for Biometric Access Control &
Attendance Monitoring System Rs. 3,200.00

Please note that replacement of any major components will be chargeable


additional at actual.

Thanking you and looking forward to your valuable order at the earliest.

Yours truly,
For Globe Detective Agency Pvt. Ltd.,
Bharatesh B Amatur
Manger - Projects & Technical

Encl: AMC Contract Form with terms and condition


Terms & Conditions

The Annual Maintenance Contract includes our Service Engineer’s visit 4 times a
year (and break down calls) and will carry out the following.

a) Observation of the entire system


b) Testing of Panel power supply section (viz.) checking of voltages at circuit
board to make sure that the availability of adequate voltage is feeding to the
Panel for proper functioning of the same.
c) Testing of all Module/Card and Actuating Devices to ensure the healthiness of
the same.
d) Sensitivity testing of Sensors/ Detectors, Panic Switches/ MCPs’ if any.
e) Taking remedies and speedy action against the complaints noted during the
service visit.

Kindly note that during the above said procedure if we find the need for
replacement of any parts such as PCBs, Transformer, Battery, Sensor/ Detector and
other accessories, it will not be covered under Annual Maintenance Contract and the
same will be considered as additional. Whereas if minor components like fuses,
capacitors, diodes, resistors & transistors are needed to be replaced the same will
be replaced free of charge under the Annual Maintenance Contract.

We hope the above said procedure of Maintenance will help you keep the
system in healthy condition always. We are enclosing herewith the Order
Form to facilitate you enter into the above said Annual Maintenance
Contract.

... 2/-
AMC CONTRACT FORM

ORDER NO: AMC DATED:

Please render us the service according to the terms and conditions of Annual
Maintenance Service Contract for the following equipments for the period
mentioned below. Our payment for Rs. 3,200.00 is enclosed by DD/ Cheque No.
dated drawn on

SL Particulars Date of Period of Rate Maintenan


Expiry Contract Per ce Charge
From To Annu In Rs.
m
In Rs.
1 Annual Out of June June 14, 2,901.0 2,901.00
Maintenance Warranty 15, 2011 0
Contract for 2010
Biometric Access
Control &
Attendance
Monitoring System

Service tax 10.30% 299.00

Total : Rupees Three Thousand Two Hundred Only 3,200.00

We accept the above order to service Service to be rendered to:


your equipments as per terms &
conditions M/s Instrans Engg,
Engineering & Manufacturing Pvt. Ltd.,
We accept the above order to service Plot No. 7, sadaramangala Industrial
your equipmen Area,
Whitefield Road,
Bangalore-560 048
For Globe Detective Agency Pvt. Tel: 2841 2934/35/36
Ltd., Fax: 2841 0121
(Electronic Division)
(Signature)
(Signature)

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