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Distributed
Investigate the role of distributed leadership and
leadership and strategic flexibility strategic
flexibility
in fostering business
model innovation 93
Suqin Liao
University of Science and Technology of China, Hefei, China
Zhiying Liu
School of Management, University of Science and Technology of China Hefei,
CN Hefei, CN, Hefei, China
Lihua Fu
University of Science and Technology of China, Hefei, China, and
Peichi Ye
Northeast Normal University, Changchun, China
Abstract
Purpose – The purpose of this paper is to examine whether the new distributed leadership patterns is an
important driver for innovating business model. By synthesizing insights from the dynamic capabilities
perspective, it also explores how and when distributed leadership enhances the business model innovation
(BMI) by involving strategic flexibility as a mediator and environmental dynamism as important
contingency.
Design/methodology/approach – A survey via questionnaire was conducted with 262 CEOs and 262
senior managers from Chinese high-tech companies that provided the research data. Structural equation
modeling and linear regression analyses were used to test the time-lagged data, and then the main research
questions were responded to.
Findings – The analysis reveals that distributed leadership has a significant direct influence on BMI, and
that distributed leadership also indirectly affects BMI by enhancing strategic flexibility. Environmental
dynamism strengthens the positive effect of distributed leadership on BMI under strategic flexibility.
Originality/value – This paper advances and enriches the emerging stream of BMI research. It presents
an innovative conceptual analysis of the antecedents of BMI, and it shows a possible solution for BMI that
complements extant research that considers which and how the leadership style of the organizations affects
the business model change.
Keywords Business model innovation, Distributed leadership, Dynamic capabilities,
Strategic flexibility
Paper type Research paper
Introduction
With rapidly evolving technology in an uncertain environment, the increased richness of Chinese Management Studies
data set challenges high-tech firms seeking competitive advantages. Digital technology Vol. 13 No. 1, 2019
pp. 93-112
facilitates direct interaction with customers that have heterogeneous demands and © Emerald Publishing Limited
1750-614X
accelerates data sharing throughout the process of value creation (Rabetino et al., 2016). In DOI 10.1108/CMS-02-2018-0420
CMS response to these challenges, firms are urged to identify key resources and redesign their
13,1 profit formula (Foss and Saebi, 2017a). Supporting this idea, researchers have emphasized
that business model innovation (BMI), which is a strategy of engaging in recreating
customer value and value delivery methods, is related to competitive advantage
(Chesbrough, 2010). However, reconfiguring a business model is difficult for most firms
given the frequently unforeseen external changes and complicated processes (Foss and
94 Saebi, 2017a).
Although prior researchers (Guo et al., 2015; Chesbrough, 2010) have shed light on the
ways for BMI by proposing the experiment process (Sosna et al., 2010), Christensen et al.
(2016) and Chesbrough, (2010) proposed that the limitation of a leader’s capabilities and
existing conflicts of an enterprise’s asset deployment will hinders this process. For example,
the prominent startup called Better Place, which aims to revolutionize electric cars by
equipping them with switchable batteries, went bankrupt after a BMI failure. The reason for
this is that the top leaders ignored the real demands of consumers. Thus, a successful
leadership for organizational changes must be considered; additional demands on
the leadership practice exist (Foss and Stieglitz, 2014). However, most studies adopt a heroic
leadership approach that investigates how BMI is affected by the leadership of one
“superhero.” This “superhero” is the top manager or the CEO (Teece, 2010). However, top
leaders lack expertise, and function leaders lack leadership to address these activities
effectively over the entire organizations. Therefore, it seems reasonable to stress that the
process of BMI poses various and interdependent leadership requirements.
Emergent research has identified another perspective to the role of leadership and
proposed that leadership practice may also flow laterally within organizational units
through distributing leadership responsibilities among low-level leaders and members.
Distributed leadership is popularly described as “post-heroic” (Badaracco, 2001; Cannatelli
et al., 2016), which indicates that the leadership function in an organization is not just
attributes or behaviors of individual “top leaders” but rather those of other leaders and
members in the organization who have relevant heterogeneous knowledge and
responsibility (Spillane et al., 2007). This study contends that the latter perspective on
leadership, although largely overlooked so far, has a significant potential to better overcome
the limitations of top managers in achieving BMI because no one person in the organization
gap has the authority and the capability to overcome all the barriers and conflicts then to
innovate the business model (Chesbrough, 2010). Moreover, managers must be capable of
adopting a sequence of interrelated actions to innovate business models effectively.
Another consideration is that the implementation stage of the process for BMI also
encounters the conflict in which existing structures and resources cannot satisfy the
demands of the new business model (Chesbrough, 2010). That is to say, most often,
leadership practices can be analyzed and are vulnerable to imitation by competitors, thereby
indicating that these practices are insufficient at times in supporting a durable competitive
advantage (Teece, 2014). Thus, something more that refers to dynamic capabilities (DC) is
required (Leih et al., 2014). Strategic flexibility refers to reallocating and reconfiguring the
abilities of firms to handle environmental changes that involve organizational resources,
processes and strategies (Sanchez, 1995). This ability can help organizations in adapting to a
new business model, resolving the tension between existing assets and new transaction
structure, and then stimulating BMI. In addition, as anecdotal evidence suggests, the
behavior of leaders and new business models are frequently affected by industry
environment changes (Gerasymenko et al., 2015). Strategy researchers are divided into those
who consider the effect of the environment on BMI (Steers et al., 2012) and those who
examine the behavior of leaders and organizational members (Kempster et al., 2014). To
address these questions, the dynamic environment is considered as having a moderating Distributed
role to address the meaningful question regarding external contexts, in which a distributed leadership and
leadership effectively affects BMI.
This study contributes to academic research and managerial understanding in three
strategic
ways. First, distributed leadership can overcome the dilemma of management for BMI. This flexibility
phenomenon enriches the research on the prerequisites of BMI. Moreover, the distributed
leadership affects BMI by promoting organization engaged in strategic flexibility. From this
viewpoint, further research on leadership and BMI is conducted. This can also respond to 95
prior scholars’ question of how an organization can innovate its business model (Casadesus-
Masanell and Zhu, 2013), of which style of leadership is more effective for BMI (Chesbrough,
2010). Second, this study not only extends the research of distributed leadership from a
pedagogy to strategic leadership but also considers environmental dynamism and examines
the relationship between distributed leadership and BMI. This helps in understanding the
effectiveness of distributed leadership in an external environmental context.
H1. Distributed leadership is positively associated with the firm’s pursuit of BMI.
98
Mediating role of strategic flexibility
By positively forcing to resource flexibility and coordinate flexibility, distributed leadership
has a positive influence on strategic flexibility. Kondakci et al. (2016) found that distributed
leadership promotes collaborative learning, may help in the collective filtering of
information about new resource opportunities and distributes the resource information to
those who can make sense of it. This phenomenon can facilitate resource allocation. In
addition, through encouraging the members who have complementary expertise to interact
with one another, organizations can combine members’ expertise in new ways to develop
and allocate new resource (Tjosvold, 2015). Distributed leadership can also facilitate
coordinate flexibility. By promoting efficiency of information collection and sharing
(Sheppard et al., 2010), distributed leadership strengthens the coordination among different
functional departments and business units, and then it enhances the ability of the enterprise
to balance with exploratory behavior (Yinan et al., 2014), so as to facilitate the flexibility in
coordination. Prior studies (Wang et al., 2015) also suggested that the shared vision
developed by distributed leadership can facilitate a loosely coupled organizational structure
and holds it together as a set of shared goals, which will be the only effective means of
establishing coordination and control.
Previous literature has also suggested that strategic flexibility positively affects BMI.
Andreeva and Ritala (2016) suggested perceiving the requirement for change and then
accomplishing it require strong DC. Resource flexibility focuses on flexibility in resource
allocations and product designs, in which the firm is allowed to use new technologies and
experiment with different product variations (Zhou and Wu, 2010). Thus, resource flexibility
can enable the experiment process for BMI. Nadkarni and Narayanan, (2007) argued that the
experimentation is a crucial mean of enabling organizations to handle the conflicting assets,
that is, if no conflicting assets existed, adding a new business model would pose few
managerial challenges (Kim et al., 2015). Coordinate flexibility can alleviate the
organizational routine inertia, which helps the firm break down its institutionalized business
model processes and explore new alternatives (Wei et al., 2014). Therefore, as a dynamic
management capability, strategic flexibility enables a firm to identify and orchestrate the
necessary resources for designing and innovating the business model (Teece, 2010).
Based on resource – DC – competitive framework, and in view of the conflicts resist in
structural and resource, we posit that the influence of distributed leadership on BMI is also
indirect. As proposed above, distributed leadership facilitates strategic flexibility, and strategic
flexibility facilities BMI. That is, strategic flexibility is a conduit by which distributed leadership
realizes its contributions to BMI. Consequently, we propose the following.
H2. Strategic flexibility will mediate the positive relationship between distributed
leadership and BMI.
Figure 1.
Research framework
of this study
CMS leadership more easily facilitates strategic flexibility, which in turn affects firm change in a
13,1 highly dynamic environment
Notes: S1 under100, S2 101-500, S3 500-1000; IC1 Telecommunication; IC2 Pharmaceutical and Biopharmaceutical; IC3 Manufacturing; IC4 New Material and
Chemicals; ***p < 0.001; **p < 0.01; *p < 0.05 (two-sided test)
strategic
control variables
the constructs and
103
flexibility
Distributed
(N = 262)
Correlations among
Table II.
leadership and
CMS mediating variable, and finally, simultaneously put the independent variable and mediating
13,1 variable into the model. If the mediating variable significantly affects the dependent
variable and the influence of the independent variable on the dependent variable is
significantly reduced, the mediating effect is significant. Table III present results of this
process for the mediated hypothesis and moderated hypothesis.
Model 1 includes all the control variables. Model 2 includes the main effects of the
104 moderating variable (environmental dynamism). Model 3 includes the main effect of distributed
leadership and one moderator. Model 3 shows that the distributed leadership is significantly
and positively related to BMI ( b = 0.255; p < 0.001). The result satisfies the first step of the
causal steps, providing support for H1. Model 4 presents the result of the second step that
distributed leadership significantly and positively affects strategic flexibility (b = 0.202; p <
0.001), verifying H2 for mediation. Further, we consider the effects of the mediator on the
dependent variable. Model 5 reports that strategic flexibility positively affects BMI ( b = 0.254
P < 0.001). In Model 6, the study observes that strategic flexibility is positively associated with
BMI (b = 0.301; p < 0.001), and the influence of distributed leadership on BMI is reduced (b =
0.152; p < 0.001). In sum, the three conditions required for mediation were all confirmed. Those
results support H2, which suggests that distributed leadership affects the business model and a
meditating role is played by strategic flexibility.
Next, we test the interaction of environmental dynamism and distributed leadership,
plotting the result in Figure 2. First, the independent and moderating variables were
standardized to create interaction terms (Dawson and Richter, 2006). The moderation
hypothesis was tested in Model 7. Although both the simple effects show a positive trend, the
simple effect of distributed leadership on strategic flexibility is stronger among firms that
reported higher environmental dynamism (b = 0.104; p < 0.01). This finding supports H3.
To get a deeper insight into how the indirect effect differs according to the change of dynamic
environment, a process bootstrapping procedure was conducted to quantify the indirect effect at a
low level (1 SD), mean and high level (þ1 SD) environmental dynamism (Preacher et al., 2007).
Table IV shows the indirect effect at these values of environmental dynamism and provides 95
per cent confidence level intervals for the effect. There is no zero contained between the two
confidence intervals, which indicates that the direct effect is significant (p < 0.001) at each level of
the moderator. In addition, we also can find that the indirect effect of distributed leadership on
BMI is stronger at a high level (b = 0.43) than at low level (b = 0.33) environmental dynamism.
Method validation
To avoid the common method bias, several techniques were adopted, including randomizing
the order of the different variables, ensuring anonymity to the respondents and surveying the
respondents over a significant period of time to measure the independent and dependent
variable at different times (Podsakoff and MacKenzie, 2003). The independent and dependent
variables were measured using different respondents. Senior executives were asked to measure
the independent variables, whereas CEOs were used to measure the dependent variables after
half a year. This method was designed to capture accurate measurement of BMI. In addition,
Harman’s factor test was conducted to control the common method bias. All variables were put
into exploratory factor analysis, and all factors together account for 60 per cent of the total
variance. This result indicates that there is no common method bias.
Notes: S1, under 100; S2, 101-500; S3, 500-1000; IC1 Telecommunication; IC2 Pharmaceutical and Biopharmaceutical; IC3 Manufacturing; IC4 new material and
chemicals; ***p < 0.001; **p < 0.01; *p < 0.05 (two-sided test)
Table III.
strategic
moderating role
indirect, and
105
flexibility
Distributed
Results of direct,
leadership and
CMS of studies analyzing the effectiveness of leadership patterns in BMI. The findings reveal that
13,1 the capacity of leaders to drive BMI is rooted from the extent to which they distribute the
leadership. Distributed leadership can directly affect BMI and indirectly affects BMI through
strategic flexibility. This result also shows that environmental dynamism produced a positive
effect on the indirect effect between distributed leadership and BMI. The theoretical framework
is a concrete reflection of the relationships between resources, capabilities, and competitive
106 advantage, which provides a foundation for understanding how distributed leadership
overcomes the barriers and resolves the tensions so as to facilitate BMI.
Theory implications
For the growing body of theory and research on the drivers of BMI, our findings have several
important implications. First, the findings advance the idea that leadership is an important
factor in facilitating the process of experimentation (Martins, et al., 2015; Chesbrough, 2010).
Our proposal of distributed leadership as a solution for BMI complements extant research that
considered how the leadership style of the CEO affects business model change (Gerasymenko
et al., 2015). Thus, through empirically showing that distributed leadership is associated with
higher levels of BMI, our study supports the notion that there are different implications for
achieving BMI depending on whether the leadership responsibilities and functions for
overcoming barriers reside with the chief executive or with the entire staff (Chesbrough, 2007).
Second, focusing on distributed leadership can help the managers develop a routine for BMI.
By enabling the managers to manage the interdependent systems, the barriers can be
conquered and the conflicts resolved through the use of requisite functions residing in staff
inside the whole organization, distributed leadership provides a practical script for routines for
achieving BMI. This study also provides further contributions that independent of the
mechanism (strategy, structural, etc.) that organizations employ to manage the business model,
organizational leaders who share the leadership role rather than top managers can play a direct
and significant role in facilitating BMI. Third, this study found that firms that engaged in
distributed leadership can enable BMI by promoting strategic flexibility to resolve the conflicts
Figure 2.
Moderating role of
environmental
dynamism
Managerial implications
These findings also provide several important managerial implications. Given that the
development of distributed leadership practice is conducive to pursuing complex strategies
(BMI), top managers should understand that a favorable means of overcoming barriers in
the process of BMI is by engaging in distributed leadership. In terms of leadership
cooperation, managers need to create conditions that cultivate strategic thinking and
expertise among other leaders and employees. Because mutual trust and open
communication are vital to develop distributed leadership, managers can also encourage the
individuals within organizations to spend adequate time to communicate (Cope et al., 2011).
In terms of leadership support, managers can encourage members to view themselves and
their fellow members as leaders and to engage and share with each other, which can be done
by creating interactive forums, such as, off-site retreats, strategy workshops and training.
Another implication is that the organizations must highlight strategic flexibility because
it plays a mediating role between distributed leadership and BMI. Thus, the managers
should ensure that their organizations have clear cognition and complementary analysis of
CMS external environment and internal context, take the initiative to exert influence, weaken the
13,1 hierarchical system to acquire and integrate the information timely. Organizations may
further support these conditions by seeking to foster a creatively organizational culture in
which the members are encouraged to use a proactive strategy to resolve the challenge of
competition. Managers should particularly focus on organizations that may have a high
degree of dynamism in the environment, in order to provide additional guidance.
108
Limitation and future study
Although this study makes important contributions, there are several limitations that need to
be considered and addressed in future research. First, our analysis of BMI is limited to the
internal organizational process, and the moderate role of environmental dynamism is limited to
the indirect effect. Further research should examine the BMI in terms of external influence,
consider more than just the environment dynamism and extend the moderate role to the direct
effect between distributed leadership and BMI. Second, our study extends the research of
distributed leadership to firm development, but the measures of distributed leadership have not
been used in enterprises. We modified the measures based on the research of Hulpia et al.
(2009), and those items rely on the judgment of managers, which may result in the answers not
coinciding with reality. Objective measures such as the financial performance of new products
or the changes of a new market share may yield more realistic results. Third, our study used
the DC theory to frame our hypotheses, and so we do not have direct measures.
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Further reading
Ahlstrom, D. and Ding, Z. (2014), “Entrepreneurship in China: an overview”, International Small
Business Journal, Vol. 32 No. 6, pp. 610-618.
Dess, G.G. and Beard, D.W. (1984), “Dimensions of organizational task environments”, Administrative
Science Quarterly, pp. 52-73.
Li, P.P. (2013), Introduction: disruptive Innovation from the Bottom of the Pyramid. Disruptive
Innovation in Chinese and Indian Businesses: The Strategic Implications for Local Entrepreneurs
and Global Incumbents, Routledge, London.
Quick, J.C. and Wright, T.A. (2011), “Character-based leadership, context and consequences”, The
Leadership Quarterly, Vol. 22 No. 5, pp. 984-988.
Velu, C. (2015), “Business model innovation and third-party alliance on the survival of new firms”,
Technovation, Vol. 35, pp. 1-11.
Visnjic, I., Wiengarten, F. and Neely, A. (2016), “Only the brave: Product innovation, service business
model innovation, and their impact on performance”, Journal of Product Innovation
Management, Vol. 33 No. 1, pp. 36-52.
Wan, F., Williamson, P.J. and Yin, E. (2015), “Antecedents an implication of disruptive innovation:
evidence from China”, Technovation, Vol. 39, pp. 94-104.
CMS Appendix
13,1
Items (strongly disagree/0; strongly agree/5)
Distributed leadership
Leadership cooperation
1. The leaders collectively determine the planning of major operations
112 2. The leaders supports the goals we like to attain with our enterprise
3. The leaders and employee work in the same strain on the organizational core objectives
4. The leaders and employee in our organization have clear goals
5. The leaders and employee in our organizations know which tasks they have to perform
Leadership support: To what amount is the leaders involved in the following statements? (never /0; always/5)
1.. . .call each other to make critical decisions with employee
2. . .. encourage each other to cooperate
3.. . .explains his / her reason for criticism to employee
4.. . .provide organizational support for employee interaction
5.. . .encourage us to pursue our own goals for professional learning
Business model innovation
1. Our business model offers new combinations of products, services and information
2. Our business model attracts a lot of new customers
3. Our business model attracts a lot of new suppliers and partners
4. Our business model bonds participants together in novel ways
5. Our business model links participants to transactions in novel ways
6. We frequently introduce new ideas and innovations into our business model
7. We frequently introduce new operational processes, routines, and norms into our business model
8. Overall, our business model is novel
Strategy flexibility
1. The flexible allocation of marketing resources (including advertising, promotion and distribution
resources) to market a diverse line of products
2. The flexible allocation of production resources to manufacture a broad range of product variations
3. The flexibility of product design (such as modular product design) to support a broad range of potential
product applications
4. Redefining product strategies in terms of which products the firm intends to offer and which market
segment it will target
5. Reconfiguring chains of resources the firm can use in developing, manufacturing, and delivering its
intended products to targeted markets
6. Redeploying organizational resources effectively to support the firm’s intended product strategies
Environment dynamism
1. Environmental changes in our local market are intense
2. Our clients regularly ask for new products and services
3. In our local market, changes are taking place continuously
Table AI. 4. In our market, the volumes of products and services to be delivered change fast and often
Corresponding author
Zhiying Liu can be contacted at: liuzhiyustc@163.com
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