BSBINN601 Lead and Manage Organisational Change

Task 3: Implement change management strategy

CONSULTING WITH RELEVANT GROUPS OR INDIVIDUALS

Consultation Strategy
Commitmen Consultation
Stakeholders Concerns Addressed by
t methods
General High Objectives of Management  Phone  To revised
Manager change reports communication
management  Email strategy
(CM) strategy
achieved.  To discuss
approaches, relate to
achieving strategic
goals
 To find approval for
final changes
Trucking High Acceptance of Talk to truckers Face to face
Manager CM by truckers about the conversation with
advantages of each driver about
what is project plan
changing
Union High Supporting the Communicatio  Email  To give truck
representative implementation n with truckers drivers indirect
of a change and managers  Meeting support for engage
management in change
strategy
 To help overcome
resistance
 To develop way of
communication
HR Manager High Acceptance of Communicatio Face to face  To provide training
CM by truckers n to truckers conversation with opportunities to
about the each driver about keep employees up
benefits of project plan to date in their
changes respective fields
 To provide feedback
to employees and
managers
 To increase skill and
confident to use new
technology by
training discuss
safety and
compliance with
union representative
 BSBINN601 Lead and Manage Organisational Change
Task 3: Implement change management strategy

Truckers Low  Absent Communicatio  To emphasis the  To know trucker

meeting n to truckers benefits of drivers’ require by
about the changes survey
 Don’t like to benefits of
change to one changes  To relive  To open their mind
driver per potential unfair by extra information
truck use productivity session
data
 Anxious  To increased job
about  To increase skill security
performances and confident to
management use new
to check their technology by
performance training
 GM/HR manager
and operating
manager support
to introducing
training

RISK MANAGEMENT ANALYSIS

 BSBINN601 Lead and Manage Organisational Change
Task 3: Implement change management strategy

Risk Level of Possibility Strategies to mitigate the risk

impact
Lack of trust regarding High impact Medium Communications and training to
use of productivity outline business need. ‘Tracking
data. productivity helps improve the
Refusal to implement efficiency of operations, where and
when resources are deployed; it is
not a tool to performance manage or
penalise individuals.’
Address employee concerns.

Perceived threat to job High impact High Explain connection between business
security expansion plans and:
Resistance to  increased job security:
implementation. because of the need for
drivers to support expansion;
because overall profitability
and health of the business
reduces risk to everyone
 benefit of training and
consequent increase in
employability due to new
skills

Industrial action. High impact Medium Address employee concerns.

Gain trust and acceptance

INFORMATION SESSION
 BSBINN601 Lead and Manage Organisational Change
Task 3: Implement change management strategy

A 15-20 minutes information session will be held on 11th July 2016 at about
10am – 10.20am. This session will be focus on the risk to restrict the
management change. Meaning that the session will also include the innovation
and strategies session activity.

Duration Activities / Topic discussions Person-in charge

5 mins Introduction to presentation HR manager

- Organisation strategic goal
- Organization operational
goal
- Human resource goal
10 mins Change to organization HR manager
Change to truck team
10 mins Requirement to change HR manager
5 Benefit from change HR manager

CONCLUSION
In conclusion this implementation plan has planned to help the Fast Track
Couriers to meet its two goals such as Goal A: Implement PDA/GPS usage
(productivity function) on truck fleet in the first quarter of the 2016 financial
year and Goal B : Implement one person per truck policy using automatic lift
gates in the first quarter of the financial year. which of these goals could help
the company reach the net profit of $200,000 in the financial year due to the
increased in efficiencies and expanded business in the metropolitan area.