JULY - SEPTEMBER 2010 VOLUME - 12, ISSUE 3

We@
Shapoorji Pallonji Corporate Magazine
 Editorial

Hello,
It has been a good quarter for India. The economy seems to be
getting back on track. The growth percentages, stock prices
and the real estate market have all been showing positive signs.
Hopefully, the trend will strengthen into a full fledged upward
turn in the coming year.
On the sports front, the much talked about Commonwealth
Games have arrived, though there has been much left to be
desired in the run up to the event. Shapoorji Pallonji has also
been a part of the CWG process, in a positive way, as we were
involved in the upgrade and enhancement of the Jawaharlal
Nehru Stadium. Shapoorji Pallonji has also been associated
with a couple of other stadium projects – the famous Eden
Gardens at Kolkata and the MCA Stadium near Pune. All these
stadiums have been featured in this issue of We@SP. We have
also got a feature on the making of The Imperial and the
challenges faced during its construction. As usual there are a
number of events covered in the Happenings section,
including a report on the handover of the first lot of flats at SP
Shukhobrishti in Kolkata. Your Space features a short travel log
about Israel and Egypt. We hope you like it.
We would once again request you to send in suggestions,
articles and feedback to us to help us in our effort to constantly
improve the magazine. The festival season is in its full swing;
Ganeshotsav and Eid have just got over. Dussera, Diwali and
Christmas are not too far away. On behalf of Shapoorji Pallonji,
the editorial team would like to wish each one of you peace,
prosperity and happiness. Keep reading and contributing to
We@SP.
- The Editorial Team

Another Moment of Pride & Joy for SPCL

The General Motors site from Pune Region has bagged the coveted GOLDEN SAFETY AWARD from National Safety Council of
India (NSCI) for the year 2009 in construction sector. The competitors included names such as L & T, Gammon, HCC, Toyo,
IVRCL, TCE, ITD, CCC etc.

Heartiest congratulations to the General Motors Team and Pune Region!!

New Projects

• Design and Build Barwa City Phase 1 at Doha, Qatar for • Piling work for Raw Material Handling at Jamshedpur for
Barwa City Real Estate Co WLL. Tata Steel.

• Construction of a group Housing Project- Shillas for • Site Grading works for Asian Paints Plant Project at
Raheja Developers Pvt Ltd at Gurgaon, Haryana. Khandala, Satara, Maharashatra for Asian Paints Ltd.

• Piling and General Civil works for Lignite Based Thermal
Power Project at Bhavnagar, Gujarat for Bhavnagar Energy
Company Ltd.
• Construction of Five Star Hotel, Budget Hotel and
Convention Centre at Dum Dum, Kolkata for Kolkata
Hotels Ltd.
• Structural Steel work for Raw Material Handling at Zone 2
at Jamshedpur for Tata Steel.
• Structural works and Flooring of Palnt Building at Ennore
Terminal Project, Chennai for HPCL.
• Construction of World's largest Sterile manufacturing
Facility in the Ramky Pharma City at Visakhapatnam,
Andhra Pradesh for Hospira Healthcare Ind. Pvt. Ltd.
• Civil and Structural works for Tara Aerospace Systems Ltd
facility at Hyderabad for Tata Advanced Systems Ltd.

01
Main Feature
Jawaharlal Nehru Stadium, Delhi
Jawaharlal Nehru stadium
Inside view of the stadium
Jawaharlal Nehru stadium was constructed for Asian Games-
1982 in order to accommodate the athletic events in the
complex. The Sports Authority of India has engaged Central
Public Works Department (CPWD), as their principal
consultant for planning and execution for the stadium, so as
to upgrade it to international standards, to host the
forthcoming Commonwealth Games, 2010. The Jawaharlal
Nehru Stadium has been given a face lift with a new roof
and improved seating and other facilities to meet
international standards to host the opening and closing
ceremonies as well as the athletics events during the
Commonwealth Games.
A state-of-the-art roof of PTFE coated membrane,
extending up to 70 m into the stand, supported on the cable
net and structural steel rings has been provided without
disturbing the existing stadium. This is the largest membrane
roof in the world. In terms of seating capacity, it is the third
largest stadium in India.
The stadium consists of 44 numbers of X columns (45
meters high from ground level) and 44 numbers of V
columns (25 meters high from ground level) which form a
Outside view of the stadium
ring around the stadium to support 600 MT of cables and
castings. The entire roof structure is alive with constant
movement of various components considering that the steel
structure expands and contracts with change in temperature
and wind pressures. The steel structure is anchored on solid
foundations which consist of 272 numbers of 1500 mm dia
and 25 m depth piles. The Base Plates for each column are
fixed with a special cementatious Grout having compressive
strength of 100N/sq.mm and high tension pre-stressed
single tendon bars. The steel structure has been made with
an accuracy of ±1 mm per element.
The whole focal point in the design of the new structure
was the cables and it was important that they had the
uniqueness to fulfill the requirement and bear the stress of
the whole structure. All the cables are fully locked with
round and Z shaped wires. All fully locked cables are made
from hot-dip-galvanized and gal fan (or equivalent; 5%Al
95%Zn) coated wires. The cable net structure working on
bicycle wheel principle providing central tension ring and the
spokes consisting of prefabricated cables which are
supported on the X and V shaped structure of steel
sections. The length of wires used in the cable is around
2200 km, the distance between Delhi and Bangalore. The
entire Cable Net has been assembled on the ground and
lifted to its final position 36 meters above, using 68 numbers
heavy duty hydraulic jacks having maximum capacity of 120
MT at 44 points simultaneously. This cable net lifting was a
well orchestrated process using fully computerized systems
to control and monitor the entire lift which involved inducing
forces of about 10,000 tonnes in the structure.
The PTFE membrane covers a total area of 54,000 sqm.
The PTFE (Poly Tetra Fluoro Ethylene) coating on the
membrane makes it chemically inert and pure, extremely
abrasive resistant and flame resistant. A unique self cleaning
property is possessed by the membrane which does not
allow dust and foreign bodies to stick on it. Off white in
color when installed, the membrane has the virtue of being
bleached by UV rays and becoming lighter in shade, each
passing day. As the membrane forms a huge catchment
02
 area, special arrangement consisting of scupper and flexible The major quantities executed in the project are:
stainless steel pipe is provided for drainage of rain water
falling on membrane. Project Cost : 308 Crores
Concrete : 30000 Cum
The stadium has newly designed system of 14 structural Bored Cast in situ piles : 272 Nos
steel ramps around the periphery to ensure that the stadium Reinforcement Steel : 3000 MT
can be evacuated in 6 minutes in case of emergency. Structural Steel : 10000 MT
Cables and Castings : 600 MT
The stadium has been equipped to conform to the Membrane : 54000 Sqm
requirements of HDTV Broadcast. The 748 numbers of
lights are fixed in two different ways, 264 numbers of lights Major Sub-agencies involved in our Project:
on 22 small light towers on cable net and balance on 44
numbers of catwalks below the cable net. Speakers and Piling Works : M/s Afcons, Mumbai, India and
other sound systems have been provided on catwalks to M/s B C Contractors, Delhi, India
produce an even decibel level across the stadium. Basically Structural Steel Works : M/s P & R Infrastructure, Ropar,
the design for both lights system and Public Address system India
has been done according to Olympic Games and FIFA Cable and Casting : M/s Pfeifer, Germany
standards. Cable Lifting Works : M/s VSL, Switzerland
Membrane Works : M/s Taiyo Membrane
Jawaharlal Nehru stadium stands as the au-courant Corporation, Australia
testimony of India's architectural legacy. Contemporary Lighting Works : M/s GE India, India
cabled designs enhanced the crown structure of the PA System Works : M/s Bosch Ltd, India
stadium. European coronet of the 14th century has been Flooring Works : M/s Pidilite and M/s Fosroc
transformed into a glorified steel structure. With the
successful overhaul of JNS, it can augment the -JNS Team, Delhi
transformation of similar kind of structures in India.

MCA Cricket Stadium, Pune Salient Features of the Project

Site area : 13037 sq.mt

Stadium Gross Area : 50,830 sq.mt
Seating in Lower Bowl : 38200 nos
Seating in South Stand Upper Terrace : 7500 nos.
Numbers of hospitality boxes : 26
Total Phase 1 Seating Capacity : 45300 nos.

Central to the design philosophy of the stadium is the

An International Cricket stadium near Pune
by MCA
Artist's Impression of the stadium from above
Maharashtra Cricket Association (MCA) is developing an
international cricket stadium at Village Gahunje, on the north
side of Pune Mumbai Express Highway, approx 20 km north
west of the central Pune, Maharashtra.
After successful completion of cricket stadium for “Vidharbha
Cricket Association” at Nagpur, this would be second cricket
stadium being constructed by Shapoorji Pallonji, on
Lumpsum Design and Build model and with project value of
Rs.193 crores. Even though we have constructed a stadium
earlier, this one at Pune is a unique experience from both
architectural and execution point of view. The project
commenced on 26th Nov 2009 and the duration of this
complete synthesis of architecture and engineering. The
architecture, structure and services are fully co-ordinated
and play an equal role in achieving the design ambitions. The
quality of the structural component is therefore of vital
importance. Steel and concrete form primary materials.
Above concourse level the structure comprises of fabricated
steel circular column (some of them are upto 18 mts & 45
mts height) and steel I section beams supporting a
composite slab made up from pre-cast coffered concrete
units, supported within the flanges of steel beams. The
structure is topped with an in-situ concrete slab stitched to
the pre-cast units with reinforcement to form the composite
whole floor. The concourse slab, sub- concourse structure
and envelope will be of exposed in-situ concrete. At this
level the concrete is to be of an architectural quality mix with
a high specification fair faced finish and formed with a regular
grid of feature recess detailing. Further key element is in the
form of roof over south stand. This is created with 6 pairs of
steel masts supporting inclined steel braced trusses which in
turn support the series of tensile fabric canopies in PVDF
material.
Other Special features

03 project now been reduced to 12 months from the earlier

15 months.
• Pre-Cast construction: There is a huge quantum of pre-
cast work to be executed for the stadium. There are 6883
 excellent aesthetic appearance to the stadium. The
cruciform columns are a special feature in the structural steel
work.

• Innovative roof: Innovative roofs have been designed for

the stands both to maximize shading and provide a
memorable and identifiable signature for the complex. The
roofs are designed to be made of tensile fabric.

• Pitch Drainage: The drainage for the ground has been

designed such that the entire ground gets dried within 15
minutes even after very heavy rainfall. A dense network of
lateral pipes of 110mm dia collects the water penetrating the
Artist's Impression of the stadium from the side turf and drains to main pipes of 160mm dia which finally
drains off to the inner peripheral drain.
elements to be casted and erected on site. The precast
construction is a challenging job since there are a number of Cost-wise Break-up of the Project:
elements which are to be joined to one another and the
tolerance allowed is negligible. A partnership with 'E Stadium Works : 139.19 Cr.
Construct' from Dubai is established for construction of Civil works : 81.25 Cr.
precast elements mainly for the design and methodology. Structural Steel : 48.98 Cr.
They have requisite expertise in this area. E-Construct had Precast Work : 8.96 Cr.
procured the precast moulds from Dubai to achieve the Ancillary Buildings : 5.11 Cr.
desired standard of quality Infrastructure Works : 18.90 Cr.
MEP Works : ·29.79 Cr.
• Structural Steel Works: The structural steel works at this Public Health : 417 lacs
project is again a challenging one. The elements used are Electrical Work : 1758 lacs
very different and heavy from regular structures, making Fire fighting work : 179 lacs
them difficult for fabrication and erection. The total scope for HVAC Work : 327 lacs
Structural Steel work is around 5000 MT and it contributes Fire fighting work : 179 lacs
to more than one-fifth of the total project cost. The stadium
is designed in such a manner that structural steel gives -MCA Team, Pune

Eden Gardens, Kolkata The major change is introduction of corporate suites for high
paying corporate customers. This would result in a decrease
the seating capacity, but increase the earnings of Cricket
A major tourist attraction, Eden Gardens Stadium in Kolkata
Association of Bengal. The structural steel truss and purlins
is one of the largest in the world with a seating capacity of
have also been replaced. Other works in our scope:
almost 1,00,000. built in 1840 and named after the sister of
then Governor General, Lord Auckland, it is India's oldest
• Proposed blocks “B”, “C”, “K” and “L” Foundations, all
cricket ground and home to the Bengal Cricket Team and
tiers, structural steel work, doors, windows, cladding,
IPL's Kolkata Knight Riders. The first test was played here in
railing, flooring and wall finishes, sanitary and plumbing
1934 and the first ODI match in 1987.
works.
Over the years, Eden Gardens has witnessed changes from
• Modification of public facilities in “D”, “E”, “F”, “C” and “H”
erection of new stands to installation of four gigantic
blocks :
floodlights. To keep up with new media and corporate
a) Dismantling of existing toilets and food court including
requirements in today's age of global broadcasting and
reconstruction as per new design and drawing.
sponsorship, the venerable stadium needs to be
b) Flooring, painting, doors and windows
modernised.
c) Sanitary fitting and fixtures.
The renovation and refurbishment contract was awarded to
• External Infrastructure:
SPCL in Jan 2010 with a caluse that the work would be
Peripheral roads, Surface drains, Sanitary works, Fire tank,
completed in December 2010, before the 2011 World
Water tank, Pump house and Storm water sump.
Cup. The project is challenging as work has to be carried
out amidst stoppages to accommodate cricket match
In the Pre-IPL phase, work was concentrated on
schedule.
foundations and structural works in proposed blocks “B”,
“C”, “K” and “L”. In the post IPL phase, sanitary and road
The stoppages amounted to 28 days split in:
works were also taken up to augment revenues.
• Test Match vs South Africa: 9 days • IPL3 (3 slots):19days
The contract value is Rs. 53 crores but is expected to come
down to Rs 40 crores.
-Eden Gardens Team, Kolkata
04
 The Imperial, Mumbai
A Journey, It's Making & Challenges in Construction….
When we think of challenge, we think of climbing a
mountain, but has anybody thought of building a mountain.
Yes this is a story a snapshot of building a mountain, a
challenging task, a decade long struggle, rising India to new
height, its building the Imperial Towers (61 floors) at Tardeo,
Mumbai. A bench marks for Mumbai, not only Mumbai but
a benchmark for India too. At present The Imperial is the
tallest occupied residential building in south Asia.
The Imperial project, S D Corporation is a joint venture
between Shapoorji Pallonji Co Ltd & Dilip Thacker. It's not
just construction of twin towers but 14 other building for
slum dwellers, enhancing the development & image
management for city's view. Renowned Hafeez Contractor
is the principal architect & SPCL is the General Contractor.
A quick view of what hidden inside The Imperial towers, a
fully residential 61 storied tower, 254M (827') in height with
218 high-end flats, starting area of 1,680Sft of 2BHK to
10,800Sft 5BHK with plunge pool, podium 9 levels reserved
for parking of 937 cars; triple height main entrance lobby &
landscape at 9th level, a huge clubhouse of 70,000 Sft with
five star amenities, top 3 floors (58, 59 & 60) are occupied
by pent house which is measuring almost 27,000 Sft with
swimming pool. The top portion of tower consists of glazed
crown with observation area & above is galvanized structural
steel spire.
The Imperial has awarded as Best High-rise development &
Best renovation/redevelopment project at the CNBC Asia
Pacific Property Awards 2009
05 Actual Project Photograph as in June 2010
A glance at major quantities for the making, Excavation
30,100 Cum, Cement 11,85,000 bags, Concrete 1,34,795
Cum (M50- Grade), Rebar 20,230 MT (Fe-500, CRS-
TMT), Structural Steel 2,800Mt(Rolled & Tubular sections),
Shuttering 4,54,800 Sqm (Titan & Doka), Block work
9,81,676 Nos (AAC Siporex), Car park screed 32,700 Sqm,
Doors (Wodden & Laminated), Windows (Heavy Sections
with Dupont Glass), ACP 38,700 Sqm (Imported from
Japan), Copper wire 300 Km, Plumbing Pipes 120 Km,
Marble 99,500 Sqm (Imported from Italy), C P & Sanitary
ware (Imported from Germany & Italy), etc.
Construction of Tower started around last quarter of 2002
with main entry ramp & foundation works. The 2004 mid to
end of 2005 really went dry as no much work progress was
observed, as part work was hold for clearance at hill side
excavation. Majorly from 2006 the work started in full swing
towards completion of structure. In Dec-2007 Tower 1
RCC structure was completed. Now at this time the interior
& services works at lower levels was also in initiated. Also
the works for podium structure begin in early 2008. The
construction of podium was a huge work, as the quantity
was more than 50% of tower. The works divided in 4
phases & phase wise work was executed. At end of 2008
podium RCC was completed (The Podium RCC works was
executed within a period of year) & by early 2009 the tower
2 structures was also completed. Now works for crown,
external façade, interiors & services was in progress. During
mid 2009 the client SDC supported by SPRE HO team
started directly releasing drawings & decisions required for
construction & this facilitated for faster execution. All major
works were completed in March 2010, with occupancy
certificate in hand. At present customers are doing their fit-
outs, some also have fully occupied.
The Site engineering & supporting staff from construction
team was around 180 No's at peak time. This staff at project
was just as big as running a factory. All departments were
well defined with responsibility & authority; regular meeting
with project in-charge was conducted for work completion
& resolving critical issues.
SPCL Site team with Project In-Charge Mr. S. Srinivas (Standing in Centre)
In 2005 Mr. S. Srinivas was deputed as project In-charge for
construction of overall project under the guidance of Mr. S
C Dixit, at his stage a major work was balance to be
completed. This was the time when project started moving
towards completion in all respects, from structure to finishes
to services to handing over. The leadership of Mr. S. Srinivas
& site team efforts has really benefitted in completing the
project.
The construction of tower (61 floors) was a major part,
where achieving an optimum floor cycle was really required
to complete the work in timeframe. These only could be
achieved with advanced form works system in place, to
tackle this imported TITAN form works was used for first
time in SPCL. The work went well initially, but as when time
restriction (Work only from 9am to 6pm) came in picture
where work could be done barely 8 to 10 hrs per day, a
minimum floor cycle 7 days was achieved at some stages of
work. Concrete of M50 grade was manufactured in site
batching plant & pumped with concrete pump capacity of
300m vertical. Reinforcement for column cage was tied at
ground level & directed placed at existing columns of tower
with tower crane. This technique saved time in terms of
tying the rebar's, which really consumed time.
The PMV deployed were amongst the advanced & most
efficient. Just to summarize the PMV's major equipments
used for construction are batching plant 2 nos (60cum/hr &
30cum/Hr), Concrete pumps (2 nos), boom placer, tower
canes (Total 4 nos), construction elevators (9 nos) etc
The Dismantle of
Jaso tower crane
was a very critical
task to execute;
this was first time
that a crane of such
type has to be
dismantled from
such height. Jaso
crane is one of the
biggest telescopic
tower cranes with
boom of 70M &
capacity of 12Mt.
The approximate
weight of crane
was 150Mt. A
special crane
Tower structure with Cranes (Level 58)
dismantle contractor
from Singapore was enquired. The Singapore contractor
had quoted a price of Rs 2.25Cr for dismantle, which was
more than the cost of crane. Now Mr. S Srinivas & Mr. P. E.
Babu (DGM-PMV) with guidance from Plant Dept HO, had
round of technical discussions to reduce this huge cost.
Finally it was decided to dismantle the crane with the in-
house PMV dept at site. Finally the crane was safely
dismantled by SPCL's in-house PMV department from a
height of 245 without a single incident. Total 3 cranes were
dismantled & a huge saving of Rs 6.75Cr. After safely
dismantle of all canes a special incentive & appreciation letter
was issued to all concern staff from top management.
Site logistics has been a challenging activity to manage
thought the project with initially mass works for excavation,
concreting, formwork, rebar & at latter stage for finishing &
services works. The storage of material, their movements
both vertical & horizontal need to be managed. Only the
existing single access road was properly managed for
vehicular movement. The foundation works was done with
RMC brought from out of site, but this was not sufficient to
cater the need of towers, hence an in-site concrete batching
plant of 60Cum/Hr was installed. The form works for
structure was stored on structural steel cantilever platform
erected just 3 levels below actual work. This helped to
reduce cycle time as repetition is major criteria for
shuttering. The vertical movement for men & material was
taken care by construction elevators. There where 9
construction elevators to fulfill this need. The major
disadvantage was in terms of slow speed, as it would take an
average time of 30min for one cycle & additional time also
required for loading / unloading of materials. A separate lift
allocation schedule for usage was implemented for efficient
use of lifts. Now when permanent service elevators
installation was complete it was used as construction
elevators with proper protection to the car. It would be
equated like this as 4 construction elevators equals to one
permanent elevator. The storage of material was managed
with main store room at level 1 & other small storage at
upper levels. This would help in easy unloading & shifting of
materials. All site offices were accommodated in podium
levels of tower with all required operational facilities.
Labor workforce; with very advanced & heavy equipment
deployed for construction of towers, it was also supported
by sufficient labor strength. The labor strength at peak of
construction was almost 2500nos, out of which 1500nos
labors were accommodated at site in labor camps. The
labor camp was located in lower tower podium area to
reduce the transportation time & facilitate early started of
work. Welfare facilities such as well-ventilated rooms, ceiling
fan in each room, exhaust fan in passages, water filter, neat
& clean kitchen area, toilet-latrine facilities and to maintain all
this a dedicated team of housekeeping were present all the
time on site.
The major concern for Safety at the Imperial was fall from /
off, other than this fire, electrical hazards & housekeeping
was also crucial, these were taken care by conducting
inducting training for all new comers, PPE, site access cards,
work permit system, no supervision no work & on site
training.
Almost 12,000sqm safety net was being erected at site for
fall protection hazards. At project a new system of
peripheral net was implemented. Now this system is being
used on other projects. As the building was ready & services
commissioning works started, LOTO (Lock Out Tag Out)
system was implemented.
Flat Interior Works (4BHK Linear – Level 30)
At The Imperial more that 45 types of imported marble
slabs accounting to almost 11 lakh Sft is used for flooring & 06
 dado. Also special gold plated tile are used in some flats. The
variety of marble was chosen to suit the flat type & interior
layout. The hard-scape & eternal dry cladding works was
majorly done with Cobble & granite stone of around 11
types with almost 30 variations in color & surface finish. This
major concern for finishing work was to deploy skilled
labors, as high class finishing quality need to be delivered.
This was achieved by outsourcing from highly skilled
subcontracts on item basis & specialized agencies.
There is not much to say about the interior work as it has
spoken worldwide after receiving best interior layout/design
awards. The imperial has won 7 awards at CNBC Asia
Pacific Property Awards 2009, Best apartment layout: 3
awards (4 BHK, 4BHK Duplex & 5 BHK Duplex), Best
interior layout: 2 awards (2 BHK & 4 BHK Duplex), Best
High-rise development & Best renovation/redevelopment.
Recently 3 more awards at Asia Pacific Property Awards
2010 Best Interior design (5BHK Duplex), Best apartment
Layout (5BHK & 4 BHK Duplex) are just keeping us in time.
Any building will be dead as historical monument if not
provided with required services. Hi-tech services are
running in the twin towers. The services are as basic as
electrical (Total load of 17 MW - Its just equal as running a
large scale industry), fire fighting (Hydrant & sprinkler),
plumbing (Hydro-pneumatic systems with PRV's), STP,
elevators (High speed. Medium speed & service), CCTV,
access control, FAS & PAS, further much automated services
like Home automation, IBMS (Integrated Building
Management System)etc. Major flats have split type HVAC
system, also VRV system is used for larger area of duplex
flats & lobbies to reduce electric consumption. Common
areas are ventilated with high speed exhaust / pressuring
fans. The water requirement for towers is 3,85,000 per day.
Rain water harvesting & water recycling is also implemented
in towers, this will reduce the overall water consumption.
The towers are divided into 6 zones & there are in total 7
service floors in each tower for better serviceability.
The execution of these
services was varying from
phase to phase of
construction. At construction
stage when the project was
running on construction
power & water, it was a
temporary system, but still it
need to serve all construction
activities. A more crucial stage
was witness when the
electrical supply was switched
from temporary to
permanent power. The
transition was managed
properly & progress was not
much hampered. Vertical LT Panel Charging
services runs through shafts were execution was difficult due
to limited space. The flats & common area works was well
co-ordinated with civil & finishes works, some hiccups were
observed initially due to non-availability of work fronts, but
improved soon. Major works were carried by specialized
07 subcontractors, where keen supervision was done.
The Imperial's envelope/facade consists of ACP (Aluminum
Composite Panel imported from Japan) & combination
window / curtain wall units. Sandwich double laminated
Dupont glass (Special heat strengthened glass) is used for
windows which can withstand winds of speed 240Km/Hr.
Quantity wise ACP is 38,700 Sqm & glass glazing is around
27,400 Sqm for both towers.
The external façade cleaning & maintenance is done with
Building Maintenance Unit, termed as BMU. Each tower has
a Scorpio type BMU imported from France with 12m
boom. A full cleaning cycle will take 3 months for each
tower & the towers will be cleaned thrice in a year.
Lightning arrestor & Aviation light installation In progress
Work Height: 254M
Completed
Elevators are back-bone for vertical transportation in towers.
We have 39 permanent elevators to ferry customers. The
fastest elevator is 6m/s and a trip would take less than a 1
min. The interior of elevators is a combination of glass,
mirror, wood, stainless steel & imported marble. The
execution of elevators was on critical path of project, as it
would take minimum 9 months for completion; 3 months
for shaft civil works & 6 months for
installation/commissioning. Overall the lifts installation was
more critical as there were construction elevators installed in
shafts of permanent lifts, so now first we need to dismantle
the construction lifts, do all shaft civil works & than only
permanent lifts installation would commence. This was
crucial as dismantle of construction lifts would affect overall
logistics, to overcome this twin cabin construction lifts were
installed on external face of building & than only inside
construction lifts in shafts were dismantled to make way for
installation of permanent. Now when inside permanent
elevators were ready, they were protected from inside &
used as construction elevators.
Now at this stage when we have handed over a major part
of project to clients/customer for fit outs /occupancy, it's like
our dream come true. Someone has really said
well…“Dream for a building should be twice the height of
building”. It was our true dream that kept us really going till
completion of project.
After completion of such type of complex project, it is a
great achievement for the team at site, as well as for SPCL &
entire construction industry of India. More dominantly this
presents SPCL's capability of executing such challenging &
huge high-rise projects to compete with international
market.
–The Imperial Team, Mumbai
Happenings
Amity HR Excellence Award for Shapoorji Pallonji
(L to R) Ms. Rukhsana Haque, Mr. Satnam Singh,
Mr. Gurinder Singh, Mr. Varghese Mathew & Ms. Preeti Sehgal
On the 17th of September 2010 Amity International Business
School honored a few Indian Corporate Houses for their HR
domain Best Practices. Shapoorji Pallonji & Co. Ltd. was the
proud recipient of Amity Excellence Award for Performance
GET Induction Program, 2010
Mr. Varghese Mathew lighting the inaugural lamp
This year the Graduate Engineer Trainees joined the
Organisation on 1st August, 2010 and were inducted into the
organisation through an induction program held at Velvett
Country Resort, Khandala. The new batch consists of 74
Graduate Engineer Trainees selected from different colleges.
GET 2010-11 Batch
Management System for the year 2010. The award presented
to SPCL carries a Shield and a Memento.
Amity is a renowned business school, based out of New Delhi
and the occasion was their 7th Global HR Summit. Other
award recipients in various categories included prominent
organisations such as Maruti Suzuki, L&T, Bharti Airtel, EPIL,
Star TV, McDonalds, Axis Bank, etc
Mr. Varghese Mathew, the Corporate HR Head of SPCL,
received the award on behalf of the company. He has
attributed the award to the joint efforts of the HR Team, and
the unstinted support of the top management. Mr. P K
Rakheja, Head of the Northern Region of SPCL and the Delhi
HR team – Rukshana Haque and Preeti Sehgal also attended
the award function which was held in Amity Campus, Noida.
The jury also declared, Ms. Rukshana Haque as the Most
Promising & Budding Young HR Manager. A proud day for
SPCL indeed.
-Vasant Sanzgiri, SP Group Centre
Mr. Varghese Mathew, Executive VP - HR inaugurated the
program by the ceremonial lighting of lamp. Topics covered on
the first day were based on the theme of organization
orientation and training, wherein trainees were given an
understanding of the company history, business philosophy,
lines of business, organisation culture, values, philosophy,
practices and structure. On the first day itself, the trainees were
informed about the different training modules which they
would undergo during the training period. Further, they were
also informed about the recently launched leadership program
'ALDEP'.
The theme for the second and third day was methods,
systems, technology and resources. On the second day, Mr.
S.Y.Karkhanis, VP (Pune Region) presented an overview of the
regional business to the GETs.
The third and the final theme was about career transitioning
from student to professional. It included speakers who had
joined the organisation as GETs in the past. In this session, the
current GETs got many of their queries answered by the
08
 speakers who themselves had been GETs sometime back.
The experience sharing should prove beneficial to them in the
long run. Further, a half-day workshop on 'Campus to
Corporate' was organized on the last day of the program. The
trainees took part in various group exercises which helped
them to understand the Do's and Don'ts of corporate life.
GET's Project Presentation
Mr. Mukesh Rao introducing the Best Mentor-
Mr. Sandip Mahato (standing at extreme right)
The Project Presentation by the Graduate Engineer Trainees
(GETs) of batch 2009-10 was held at SP Infocity, Pune on 8th &
9th Sept 2010. This year 09 teams from Construction Division
(8 representing regions + 1 representing EPC) were
competing for two prizes of best presentation. Also 03 teams
representing Real Estate Division competed for the best
presentation.
This year too regional eliminations were conducted (except
for Chennai & Hyderabad region which had only one team) to
select the best team to represent the Regions. So out of total
227 GETs only 68 could make it to the finals at Pune. The
teams were allotted 45 minutes to present their understanding
on the performance of and lessons learnt on assigned project
before the jury of 4 senior officials- Mr. Debasis Mitra (Sr.VP.
Operations), Mr. Kaustuv Ghosh (GM, Construction Methods
& Planning) , Mr. Prabal Kansal (Add. GM, Strategy) and Mr.
Sohan Mohanty (Add. GM, Training & OD). Mr Jayant Oswal
(COO, SPRE) was on panel for the Real Estate presentations.
This time the efforts made by all the teams were highly
commended not only by all the jury members but also by the
members of competing team. Almost every team performed
over the expectations and made the platform difficult for jury
members to select the best ones. But finally, to conclude the
competition, jury members had to select the best and winners
were decided as under:
• Best Presentation (Construction)-
1) 1st Prize: Ahmedabad (TATA Nano, Sanand)
2) 2nd Prize: Hyderabad (EMAAR)
• Best Presentation (Real Estate)- 1st Prize: SP Infocity Pune
( Pune+ Chennai)
In addition to above two winning teams for construction
division, jury members did share that EPC team had also
prepared very well but lost the 2nd prize to Hyderabad team
with marginal difference.
09 Even in case of selecting the Best Presenter, many team
members presented extremely well and the judges again
found it difficult to choose just one GET as Best Presenter. So
After the group Induction, the trainees have joined their
respective regions. They would now undergo an intensive on-
the-job training over the next one year before getting
absorbed into the regular rolls. We wish them a bright future in
SPCL!
-Sohan Mohanty, SP HO
The winners from construction sector - Ahmedabad Team
along with the Best Presenter honour, two more special
awards were recommended by jury members and the results
are as under:
• Best Presenter: Anurag Pal (Ahmedabad- Construction)
• Special Jury award:
1) Azim Gunderwala (Hyderabad- Construction)
2) Rajshree Sarkar ( Kolkata- Real Estate)
In recognition of his efforts and dedication, Mr. Sandip Mahata
(Sr. Manager, Process, EPC) was chosen as the Best Mentor of
the year. All prizes were given away by Mr. Cyrus Mistry on the
evening of 9th Sept. Mr. Cyrus stressed the importance of
learning by informing the GETs that learning has not come to
an end with the Graduation Ceremony but it will depend on
the willingness of the GETs to learn from all possible sources.
Mr. M.D.Saini, Mr. Varghese Mathew and Mr. Jayant Oswal
also spoke on the occasion. Mr. Kaustau Ghosh shared a few
words on the excellent presentation done by all the GETs on
behalf of the jury members. The award distribution ceremony
was followed by a lively Question/ Answer session where
GET's got clarification on many of their queries right from Mr.
Cyrus Mistry. The event concluded with a cocktail dinner.
-Prashanti Kutty, SP HO
Mr. MD Saini addressing the gathering
Group Practice Sharing Forum II
Mr. Mahesh Tahilyani welcoming the gathering
As a part of the initiative launched by Group Centre, the
Second Shapoorji Pallonji Practice Sharing Forum was held on
22nd July, 2010 at Sunville Banquets, Mumbai. The theme was
to share practices in the area of “Finance and Information
Technology”. Executives from Finance and IT functions of our
Group Companies like SPCL, SP Real Estate, SP Fabricators,
Sterling and Wilson, AFCONS, Forbes, Eureka Forbes,
NextGen etc; were present for the forum along with Group
Centre Members and Mr. Cyrus Mistry.
After the introduction and welcome speech by Mr. Vasant
Sanzgiri, Mr. Mahesh Tahilyani welcomed the gathering and
initiated the discussion on the opportunities in areas of Finance
& IT and how Finance & IT organizations use the IT
Framework to install processes and controls across the
business for effective results. He also mentioned of SP Group's
endeavor to synergize effectively to create value for the group.
The importance of keeping abreast with latest trends in the
professional domain of finance was also emphasized.
SP had the pleasure of having amongst us Dr. Samiran
Chakraborty, Head of Indian and Global Research, Financial
Market and Mr. Abhay Ketkar, Director Project and Export
Finance from Standard Chartered Bank who shared their
candid views on Current Macro Economic scenario on the
financial indicators of India, China, Middle East. Current trends
of financial / structuring deals in INFRASTRUTURE SECTOR
to optimize value for shareholders were also shared. These
sessions were highly appreciated by the audience.
Ms. Sunetra Ganeshan, Forbes, presented “Shared Services”
process in Accounting followed at Forbes and explained how
certain key accounting processes were centralized and
standardized under their newly formed Shared Service
The attendees of the forum
Department. She explained the benefits of standardization and
unification of processes derived from this initiative.
Mr. Sandeep Desai, AFCONS, shared practices followed in IT
on “Document Management System” and “Sub-contractor
Tracking”, which enabled their organization to manage the
processes better and resulted in better efficiencies.
Mr. Aniruddha Choudhari, Sterling and Wilson, presented the
case study of “SAP Implementation” and the key challenges
faced by them during the implementation process. He also
shared how implementation of SAP had helped improve upon
the business processes and provide better view on the key
performance indicators.
Following this, Mr. Darak, from AFCONS shared the soft
practices on “Relationship Management with Lenders”, in the
areas of Banking, Internal Treasury Management and Insurance
and the benefits derived from such relationships. He outlined
the process of Relationship Management and explained how a
simple process of being transparent, proactive, timely, honest
in dealing etc. is being utilized to create a competitive
advantage and substantial goodwill with our key lenders. He
also mentioned that the awareness of developments across
Group companies also help the respective companies to build
up the case for a better relationship between the lenders and
the Group.
Mr. Adi Shroff, EFL, spoke about “Business Transformation and
Information Technology” in Eureka Forbes. He further briefed
the gathering on the four pillars of Information Technology i.e.
Business Transformation, Software Development,
Infrastructure Management and Application Maintenance
support and explained how these could be used to leverage
and create an efficient business process environment. He
effectively explained by given examples used within EFL about
how close linkage between process and technology is
important to ensure coordinated solutions to business
challenges.
The session concluded with a presentation on “Sustainable
Business Process Improvement” in SPCL by Mr. H. J. Tavaria.
He spoke on his experiences of implementing an ERP system
across SPCL and how the rigor of the processes could result in
an effective implementation and also result in effectiveness of
control over the processes irrespective of the ERP in place.
The next practice sharing forum on “Functional Expertise and
Technology” theme is scheduled for October 2010.
-Vikas Agarwal, SP Group Centre
10
 The Handing Over of Keys at SP Shukhobrishti, Kolkata
A view of SP Shukhobrishti
On the 6th of September 2010, the ceremonial handing over
of keys of the first lot of apartments of SP Shukhobrishti, the
mass housing project of SP Real Estate, took place in New
Town, Kolkata. This lot comprised of 1,500 LIG units. This
event was covered by most electronic and print media of the
region.
The Chief Minister of West Bengal, Mr. Buddhadeb
Bhattacharjee was the guest of honour on the occasion. He
personally handed over the keys to seven flat owners, much to
their joy. Speaking on the occasion, Mr.Buddhadeb
Bhattacharjee applauded the effort of creating such low cost
housing with all modern facilities and congratulated Shapoorji
Pallonji on this commendable achievement. The ceremony
was presided over by Mr. Gautam Deb, the Minister of
Housing & Public Health Engineering Dept., Govt. of
W.Bengal. In his welcome address, Mr. Saurabh Das, MD,
WBHIDCO said that every new satellite township is
symbolized by an iconic project that defines the character of
the place and expressed his belief that SP Shukhobrishti was
going to be that iconic project of New Town.
The event had a large presence of dignitaries which included
Mr. Abdur Razzak Mollah, the Minister of Land & Land
Reforms, Govt. of W.Bengal, Mr. Abdus Sattar, the Minister of
State for Minorities Development and Welfare & Madrasah
Education, Govt. of W.Bengal, and Mr.Rabindra Nath Mondal,
Member of Legislative Assembly, W.Bengal.
11 (LtoR) Mr. Kekoo Colah, Mr. Buddhadeb Bhattacharjee,
Mr. Gautam Deb, Mr. Abdus Sattar & Mr. Abdur Razzak Mollah
Mr. Rana Gupta, regional head of SPRE with the dignitaries
The proceedings began with some melodious songs by the
famous singer of the region – Mr. Shibaji Chattopadhyay. Mr.
Kekoo Colah, CEO, SP Real Estate welcomed the apartment
owners to their new abode and also gave assurance of the
finest quality and form that is associated with any Shapoorji
product. He also requested WBHIDCO and the Govt. of
W.Bengal to review and improve the existing communication
and infrastructure facilities of the project by including some
mass transit bus lines and other required services. Mr.Gautam
Deb said this project, besides providing affordable housing
solution, will also create job opportunities for the local
population. He also declared that for improving connectivity to
the project, WBHIDCO had plans to procure around 10
buses.
SP Shukhobrishti is the country's largest mass housing project,
which will have a total of 20,000 units in the LIG and MIG
segments, spread over an expanse of 150 acres of land. In
addition it will also feature various amenities such as retail
stores, club facilities, medical centre, school etc. With more
than 70% of the land area open to the sky, green corridors,
extensive landscaping and abundant greenery, SP
Shukhobrishti is not just a beautifully executed project but an
eco friendly one too. When completed, it will be home to a
population of around a lakh people.
-Ranjan Sengupta, SPRE Kolkata
The Chief Minister handing over the keys of the flat to the
owner
Supervisor Upgradation Course - Batch 5
Cheques of Rs. 3,000 each to the toppers and Rs.1,500 each
to the second rank holders were given by the Principal, Col. A
K Mukherjee. Mr. Bijan Bala (Delhi) in the Finishing Stream and
Mr. Akbar Ali (Kolkata) in Formwork & Steel Fixing Stream
were the toppers. Mr. Bablu Kumar Pandey (Pune) and Mr.
Asish (Kolkata) bagged the 2nd places respectively. With this
batch, the school has touched the 100 mark in terms of the
number of upgraded supervisors and has in total trained more
than 175 supervisors for all the regions of SPCL.

Earlier, in August, the Group HR Head MrVasant Sanzgiri paid a

Col A K Mukherjee presenting cheque to the topper of Form visit to the school. He addressed the trainees and stressed on
work & Steel Fixing Stream, Mr.Akbar Ali from Kolkata region
the importance of training & shouldering of additional
responsibility by the supervisors on site. Mr Joerg Meyer,
Quality Expert from the Head Office also visited the school.
The 5th batch of Supervisor Upgradation Course passed out
He observed the trainees during group exercises on
on the 18th of September 2010, from Supervisor Training
Engineering Problems and interacted with them individually.
Center, Kolkata. A total of 18 Supervisors from all the regions
were trained during the 10 week course in two streams -
-Col A K Mukherjee, STC, Kolkata
Formwork/ Steel Fixing and Finishing.

Mr. Joerg Meyer and Ms. Usha Venkatesan with the students of Batch 5 & school staff

PRW Subcontractors Meet, Delhi

IIT Piece Rate Work (PRW) subcontractors (Labour credited more quickly to their
Subcontractors) attended the meet hosted by Delhi. Regional bank accounts. He also
office on 31st July 2010 at Grand Vatika, Gurgoan, Haryana. declared that the accounts
departments would aid the sub
The meet opened with the address by Mr. P.K. Rakheja, senior contractors in registering in
Vice President. Mr. Rakheja highlighted the importance of service tax, provident fund and
PRWs in construction and updated the gathering on their income tax departments.
current status and future plans. Terming the pRWs as “good
partners in our success and future growth,” Mr Rakheja Mr. Rakheja alongwith Mr.
announced cash awards for the PRW sub contractors. The K.K.Knaji, Mr. Shammmi
awards, would be based on the average labour strength Khurana, Mr. Manoj Dubey,
maintained at the site throughout the year commencing the Mr. Amit Dasgupta, Mr
financial year. Rahaman and Mr. Vimal saroha
distributed members and wool
The awards are: shawls to the participating sub
1) Rs 50,000 for an all year average strength of 50 lobours at a contractors. Certificates of
site appreciation were sent to all
2) Rs 1,00,000 for an all year average strength of 100 labour at sites for distribution to the
a site PRW subcontractors.
3) Rs 2,00,000 for an all year average strength of 200 labour at
a site The meet concluded with
cocktails and dinner which was enjoyed by the PRW
Mr. Jatindaer Grover, (Addl. GM) advised the sub contractors
to go for ECs facilities in their basic to get their payments
subcontractors and senior company officials.
-Gautam Sarkar, Delhi 12
 Inauguration of new offices
SP Infrastructure Capital Co. Ltd.
The Infrastructure Business Group of SP (SP Infra) has been
expanding its activities and has secured key project
developments in the road, power, port and mining sectors.
Recently 'SP Infra' moved into its new spacious premises
where the interiors were done by SP CMG to high standards
in record time and on 30th August, Phase I of SP Infra's
Mr. Pallonji Mistry lighting the inaugural lamp
SP Investment Advisors Pvt. Ltd.
SPIAPL Team with Mr.Shapoor Mistry, Mr.Cyrus Mistry and Mr.Jimmy Parakh at the inauguration
The new office of Shapoorji Pallonji Investment Advisors Pvt.
Ltd. became operational on the 30th August 2010. It is located
at Mittal Court in Nariman Point at Mumbai. On the 27th
August, 2010, a “Jashan” (Parsi religious ceremony) was
conducted at the premises marking its auspicious opening.
13
business offices were inaugurated. It was a clear testimony of
the support of the entire SP Group when the inaugural lamp
was lit by our revered Chairman and Managing Directors of
SPCL.
Group Centre Members were all there to wish the very best
to this fledgling but significant arm of the SP Group. The SP Infra
team wishes to thank all those MADE IT HAPPEN on time.
-Mukundan Srinivasan, SP Infra
SPIAPL was set up in April 2010 for advising third party overseas
institutional equity funds on investments into the SP Real Estate
projects as well as third party developer projects with the
objective of generating attractive returns for these investors.
We look forward to SPIAPL establishing SP Group's strong and
long term presence in the Fund Management vertical.
-Hutoxi Saher, SPIAPL
Second phase of SP Real Estate office premise becomes operational
SPRE Office Cafeteria
The second phase of the SP Real Estate office premise became
operational on 23rd of September, 2010. This phase is also
located in the B-Wing of SP Centre at Colaba and is connected
to the first phase. A small “Puja” was performed to mark the
opening of the new office. This ceremony was attended by the
entire real estate team including the CEO - Mr.Kekoo Colah,
all heads of departments and the staff. The new office follows
Release of Site Policy Manual
(Lto R) Mr. SC Dixit, Mr. MD Saini & Mr. Varghese Mathew releasing the site policy manual
A comprehensive Site Policy Manual covering all aspects of
statutory compliances has been prepared and formally
released by Mr. M. D. Saini & Mr. S. C. Dixit recently. The
Manual is an answer to many critical compliance issues which
are relevant for the Project Managers as well as the Admin
Personnel. The Manual is written in a simple and non-legalistic
language along with a section for FAQs. Subsequent to the
release of the Manual, Mr. Lalit Jaywant, General Manager – IR
& Admin has conducted a series of workshops for the Sr.
SPRE Office Phase 2
the same basic interior décor pattern as the first phase. It also
includes a small cafeteria space. The new premise will
presently accommodate personnel from the departments of
Legal, HR, Liasioning and Accounts. The total seating capacity
of the SP Real Estate office has gone up to approx.90 with the
addition of this new space.
-Saurabh Chaturvedi, SPRE HO
Project Management team and for the Regional Admin staff. It
is hoped that this document will act as a handy reference book
for all involved in statutory compliances.
The whole project was completed with active involvement of
Mr. Lalit Jaywant and Mr. Anil Deshpande.
-Varghese Mathew, SP HO
14
 Donation of Raincoats, Hyderabad
Mr Gautam Das handing over the raincoats
Independence Day Celebrations, Hyderabad
Flag hoisting ceremony in progress at Aga Khan Site
India's 66th Independence Day was celebrated with a lot of
vigour at various labour colonies across the Hyderabad region.
Almost 2,500 workers, their families and staff members
actively took part in celebrating the day. Flag hoisting
ceremonies along with distribution of sweets were carried out
at most sites. Some of the workers delivered informative
The I-space Table Tennis Tourney 2010
15 Mr. Shailesh Korgaokar presenting the trophy to the winner
of Ladie's Singles
SPCL, H1 Emaar site,Gachi Bowli, Hyderabad donated 15
sets of rain coats to police personnel of Raidurg police station in
special recognition of the services rendered by this police
station.
This police station retrieved stolen material & hand tools and
resolved theft cases which had occurred at this site apart from
offering assistance in labour welfare cases. This police station
has always rendered their best services and help when ever
required, with a smiling face. On SPCL's request, they also
commenced night patrolling near the labour colony.
The tokens of appreciation were handed over by Mr. Gautam
Das, Addl. General Manager, H1 Emaar project .
-Sriram Bidayat, Hyderabad
Flag hoisting ceremony in progress at ITC Bhadrachalam Site
speeches on the freedom movement and spoke about the
great leaders of the freedom movement. They also recited
patriotic verses and dedicated songs to these great names. It
was great to see such enthusiasm and patriotic feelings
amongst the workers.
-Aziz Tayyaba, Hyderabad
The inaugural I-Space Table Tennis Tourney was held at SP
Infocity Pune (at the iSPace club) on the 27th, 28th & 29th of
July. The tourney was open to all employees of organisations
on the campus and was held primarily to enhance awareness
about the club facilities.
Approximately 60 entries were received for the various events
scheduled. These included Men's & Ladies' Singles, Men's &
Ladies' Doubles & Mixed Doubles and a Team Event. All
matches were best of five 11 point games. Mr Arun Bavde, a
veteran from the fraternity was the chief referee. He has more
than 25 years of experience and is actively involved in playing at
tournaments of district & state levels as well as refereeing at
various tournaments around the state.
The entire event was conducted in the iSport zone at the club.
All three days witnessed a very supportive crowd who
cheered & encouraged each point that was scored. The Men's
Singles final between Abhishek Kumar & Nitin Kulkarni (both
from IBM) was a best of seven cliffhanger which went up to the
sixth match. The title was eventually won by Nitin. The Ladies'
Singles final was also a keenly contested match between
Shweta & Vaishali (both from IBM) & Shweta emerged the
winner of the title.
Blood Donation Camp at SP Infocity, Pune
Blood Donation Drive in progress
The first blood donation drive at SP Infocity Pune was
conducted on the 10th and 11th August, 2010.
“No Liquor” campaign, Pune
Workers attending the program
Alcoholism is one of the major concern areas in many
construction site labour camps. An awareness program was
held at the TCS Pune site on the eve of Independence Day to
educate the workers about the negative effects of this habit.
The event was held in association with the NGO – Muktangan.
The tourney concluded with the prize distribution ceremony
and the vote of thanks by Mr Shailesh Korgaokar, GM
Hospitality (I-Space). All winners & runners up were given
trophies & honorary memberships of the Health Club at
iSpace Club.
-Shailesh Korgaokar, SP Infocity, Pune
It was conducted under the supervision of Deenanath
Mangeshkar Hospital, Pune, one of the city's premier medical
institutes. The blood bank team, led by their PRO Mr Arvind
Dhurve & the technicians, were ably guided by their chief
pathologist - Mrs Durwankar.
The drive received an encouraging response. A total of 160
units of blood were collected in the two days, which, was far
beyond expectations, as stated by Mr Dhurve. Encouraged by
the response he expressed his desire to conduct regular blood
donation drives at SP Infocity in the years to come.
SPCL will have access to 10% of the donated units for
allotment to anybody in need of blood (within a radius of 5 hrs
road travel time). This requirement will be met with by the
blood bank of the hospital on request sent by the SPCL HR
department and prescription of the treating doctor.
-Shailesh Korgaokar, SP Infocity, Pune
A banner at the event highlighting the ill effects of alcoholism
The event featured a talk accompanied by a slide show
followed by a question answer session. Over 2000 workers
were present and most of them actively participated. The
NGO has also offered to train SPCL staff members who are
interested in counseling.
-Smita Wadkar, Pune
16
 Towards Excellence
Introduction to OHSAS 18001
OHSAS 18001 is an international specification which defines
a set of requirements for an Occupational Health & Safety
Management System which would be suitable for any kind
and size of organisation. OHSAS 18001 was developed by a
committee of interested parties including national standards'
bodies, certification bodies, learned bodies and industry
representatives. Occupational health and safety
management system enables companies to address issues in
an effective manner.
There are number of Occupational, Health & Safety
Legislations, which cover the health and safety related
components, which play a vital role in the legal framework
of the business world. An effective Integrated OHS
Management System, shall facilitate an enterprise to identify
and address all such gaps.
The basic approach taken within OHSAS 18001 is the
familiar mechanism of PLAN - DO - CHECK - ACT and it
systematically requires the organisation to:
• Detail an Occupational Health & Safety Policy applicable
to its operations
• Identify the OHS hazards and risks which the
organisation needs to manage
• Identify the legal and similar constraints on the
organisation
• Define and implement the means of managing these
issues and requirements
• Set up the means of effecting continual improvement in
the organisation's occupational health & safety
performance
• Check and review the effectiveness of controls and
improvements

In view of the above, the top management has decided to This approach means that OHSAS 18001 can be applied to
implement an Occupational Health & Safety Management any type and scale of organisation. An OHSAS 18001
System (OHSMS) in our organization. management system will mean that:
• You understand all of the hazards and consequent risks
Not only does an effective Safety Management System your organisation poses to employees and neighbours
(SMS) improve existing and establish new controls, it also • You know what you are doing to manage and reduce or
installs and drives a system of continual improvement in eliminate these risks
Occupational Health & Safety performance. • You put good Occupational Health & Safety management
into all your future plans and the heart of your business
Without a formal management system in place, issues tend
to be tackled on an ad-hoc basis or in a fire-fighting manner, MAIN REQUIREMENTS
simply attacking each issue as it arises. Similarly, simple 1) Identification of Legal Requirements
auditing of an organisation's activities, identifying its health 2) Establishing & maintaining Safety Objectives
and safety problems, and then resolving them, could well 3) Establishing & maintaing OH&S Management Programme
mean that you could come back a year later to find that all of for achieving its objectives
the problems have reappeared. 4) Emergency preparedness & response to incidents and
emergency situations
5) Establishing & maintaining procedure for defining
Management Policy Planning responsibility & authority for handling & investigation of
Reviews accidents, incidents, non-conformances & audit.
--OSHA Risk
--Legal Requirement
--Objectives Structure of OSHAS accd. to 18001
Act Plan --OH & S Programe
•How to Improve •What to do?
next time? •How to do it?

--Structure &
responsibility
--Monitoring & Check Do --Training Continual
Measurement •Did things happen •Do what was --Communication
--Non confeormance according to plan? planned --Documentation Improvement
CAPA --Document & record
--Incident & accidents control
investigations --Operational Control
Records --Emergency preparedness &
Audits Response plan OSHAS
policy
Checking & Corrective Implementation
Actions Operations Management
review

An OHSAS 18001 Safety Management System provides for Planning

the development of a system of inter-linking processes. It is Measurement
a simple and effective toolkit of mechanisms for managing and
Occupational Health & Safety issues in any kind of Evaluation Implementation
organisation. It is only prescriptive in terms of what must and

17 happen, leaving the how to the organisation to decide or

devise for itself.
Operation
THE BENEFITS
Some of the key benefits of an OHS Management System
are outlined below:
Operational point of view -
• Identifies the overall health and safety hazards and risks
• Assures safe & healthy working conditions for working
people
• Enhances awareness on emergency preparedness &
response
• Reduces number of accidents & thus lost working hours
• Identifies the OHS legal gaps and addresses the
Persuasive Proposals and Presentations
It is no use saying, we are doing our best; we have got to
succeed in doing what is necessary
Sir Winston Churchill's Theory is indeed powerful which
fetches the results, when practiced religiously.
Proposals and presentations always play an imperative role
in successfully achieving the desired goals of sales strategy as
it involves all the elements necessary for winning. It's
relevant to mention what Aristotle had quoted-
“Of the modes of persuasion furnished by the spoken word,
there are three kinds. The first kind depends on the
speaker's 'personal character'; the second on the art of
putting the audience in to a 'certain frame of mind'; and the
third on 'the proof, provided by the words of speech itself'”
At Design & Build (D&B), the proposals are pivoted on the
insights shared by client themselves on; what their
requirements are. D&B endeavors in ensuring that
necessary support is provided to the client to make them
share their requirements; especially when the client finds it
difficult to define the exact requirements. D&B believes that
it is very important that how the case study is presented by
the speaker. The case is presented in such systematic
manner that persuades the client to share his requirements
very clearly. Here the interpretation in literal manner makes
the matter crystal clear and leaves no room for the
ambiguity. The words, during presentation always, created
the ripples around, for reaping the benefits in terms of 'Time
and Cost'.
For example the CAN PACK, one of our potential client
who was initially insisting for the BOQ but by using our
persuasive techniques we could successfully change his mind
set and made their representative provide us with necessary
inputs on their exact expectations and the proposal we
submitted was explicitly based not on BOQ rather on-
• Clients inputs
• Concept drawings
• Area statement
• Specifications
• Scope
• Exclusions
• Commercial conditions &
• Time schedule
compliance to regulatory requirements hence we will be
sure that we have identified and understood all the legal
requirements affecting our business and we will be sure
that we comply with them all.
• Demonstrates organisation's commitment towards
betterment of society
Commercial point of view –
• Eliminates or minimized Risk
• Facilitates in the reduction of insurance premium
• Increases productivity by boosting morale of the labour by
way of Safe Working Environment
-Omkar Bendre, SP HO
Thus, the matter was successfully perused without BOQ
and even resulted into client developing improved
confidence in Shapoorji Pallonji's way of dealing with it. Of
course, for internal monitoring purpose, we did work out
the BOQ. The danger in furnishing the BOQ lies ahead,
when it is circulated to other competitors for inviting the
commercial proposals which, at times could prove
detrimental to the organization.
Thus, the proposal was put forth with great collaboration &
confidence incorporating exact requirements indicated by
client's representative and strengthened the “Design & Build
Project Delivery System”.
The favorable results virtually made the entire proposal
team to think about the sanctity of Aristotle's statement as it
helped successfully in practice. Another imperative, the
'Intuition' also contributes to a great extent. In Albert
Einstein's words, “The only real valuable thing is intuition” It
does occur while constituting the varied elements of the any
business proposal. The comments of the audience are
needed to be taken positively with a belief that each and
every person in audience posses some special inherent
capability and points made by them can certainly clarify their
expectation in detail and also can add significant value to our
proposal.
Few things to be remembered for making effective proposal:
• FOCUS on the Theme,
• REAP the benefit from interactions,
• SHARE BOLDLY the case studies and problems
encountered,
• MENTION the strengths and success,
• HIGHLIGHT THE BENEFITS with customized language
to focus on needs from the client's point of view.
Last but not least; let's always bear in mind the motivational
quote by Thomas Jefferson, who asserted, “It takes time to
persuade men to do even what is for their own good”.
With this in mind, let's follow that the proposal is to be
made clear, concise and organized because, eventually in
business you get what you want by giving other people what
they want…
-J P Rao, Design & Build Div
18
 Focus on our group of companies
Mr. Ashok Barat takes over as the Vice President of the Bombay Chamber of Commerce and
Industry
Tournament with a difference : Kick Out The Competition!
World Cup Football is a Global event , raising adrenalin
among fans and stoking fires in the bellies of teams to fight
aggressively with competitive and dynamic strategies to Win
on the Field. Team EFL worked together to launch a
campaign Kick Out The Competition while the fight was on
for the World Cup from 11th June to 11th July 2010.
Designed by the Euroshare Team, this month long field
activity was aimed at all four EFL Verticals and the Support
Functions and for the first time engaged Business Partners,
Dealer friends and Corporate Customers spanning all
regions. The objective was to play Total Football, score goals
and win against the competition. Team formation was based
on the criteria of cross functional team building.
Every engagement that resulted in a placement of an EFL
product was to be counted as a Goal.
Depending on the level of difficulty in scoring, there were
weightages / bonuses added to the goals. A Team consisted
of 11 players drawn from a pre decided combination of
verticals and support function members . The players need
not be located in the same town or city; but they had to
be from the same Zone. Six regions played this
tournament. There was no restriction on number of teams
per region. However team formation criteria were specified
19 to include all verticals and support functions in the team. The
In its long history of nearly 175 years, the 143 year matured
relation of the Bombay Chamber of Commerce and
Industry (BCCI) with was cemented further when the latter's
Managing Director and CEO, Mr. Ashok Barat, took over as
the Vice President of the Chamber for the year 2010-2011.
Mr. Ashok Barat is also a Fellow Member of the Institute of
Chartered Accountants and a Fellow Member of the
Institute of Company Secretaries of India.
A gold medallist of the University of Allahabad, Mr. Ashok
Barat began his corporate career with Hindustan Lever
Limited. He has worked in various capacities of increasing
responsibility in India and overseas with Pepsi, Electrolux,
Telstra and Heinz. He has contributed significantly on various
committees of the Bengal Chamber of Commerce,
ASSOCHAM and Institute of Chartered Accountants of India
and a Visiting Faculty at IIM, Lucknow. The BCCI has nearly
2000 members comprising of large and medium sized
companies who contribute almost one-third of the country's
GDP in manufacturing and services. With its motto of
'Leadership in Business', the Chamber provides several trade
and advisory services.
team players had to collectively maximize their score to
out- perform other teams.
The Game objectives were devised for maximizing
customer acquisition, bringing back lost customers, replacing
competition products, conversion of AMCs from
unauthorized local service operators etc.
Region 2- (Rajasthan & MP) Region 3- (West Bengal, Orissa,
Bihar & N.East) and Region 6 (Tamil Nadu & Kerala)
competed fiercely to KICK OUT COMPETITION and
increase GOALS.
The winning team will qualified for a prestigious specialized
training program organised by a premier Training Institute.
Some Highlights :
• First KM event where teams included – Dealers at retail,
Institutional Customers and Business Franchisee as team
players widening the circle of influence of KM in
teamwork.
• Corporate customer HDFC from East was a team player
and contributed goals by urging their employees to buy
EFL products for healthy and safe homes.
-Shubha Ashraf, Eureka Forbes
Corporate Social Responsibility- The Eureka Forbes way….
At Eureka Forbes being a Socially Responsible Corporate is a
way of life. We have always strived to provide a Safe, Secure
and Healthy environment in the four dimensions of
Community, Environment, Marketplace and Workplace.
A. Community Initiatives: EFL reaches out to communities in
multiple ways- by installing water purifiers in public places like
Hospitals, Railway stations & Bus stands, Public gardens,
Cinema Theatres, Police Station etc. EFL sets up water kiosks
when natural disasters like earthquakes and flood occur.
With the Security situation being as it is today, we have set up
'customer confidence centre' in 8 cities to help the customer
verify the genuineness of the person at the door.
The Rotary Club of Bombay in particular has been a major
partner in the initiatives in Mumbai.
• 2006 - The first 'Enviro Park' in India was set up at Dadar
• 2007- '5 Point Water Conservation Pledge' was unveiled.
• 2008- The 'Citizens Water Helpline' was set up
• 2009- 'Reed Bed Natural Water Re-cycling' system, using no
electricity, was set up for inmates of the hostel of the Victoria
Memorial School for the Blind'
• 2010 - Launch of 'Water Wonderful World' an online portal
for water conservation and providing a forum for those
involved in projects for providing safe drinking water in the
country.
B. Environment Initiatives: In the year 2000, as the new
Millennium unfolded, EFL formed a public charitable
organization named Eureka Forbes Institute of Environment
(EFIE). It has 4 programs:
1. Euro 'e' Index: (Pollution Watch). EFIE measures air pollution
every day in 12 cities round the country and gives the data to
NDTV who telecast the “Pollution Watch” bulletin - This is a
first in the world program of educating society about pollution.
Since 2006, NDTV has been carrying “Water Pollution”
report based on the samples of groundwater (borewells )
taken in 14 cities.
2. Euro Enviro Quiz: “Euro Enviro Quiz” for school children was
launched in 2003. We reached 1,40,000 children in 170
schools across 12 cities. Over 5,00,000 students have been
exposed to this program since its inception.
3. USE Course: The USE course (Uniting to Safeguard the
Environment) is specially designed for corporate employees to
understand Climate Change and Global Warming. EFIE has
conducted the USE course for Corporates like BPCL, TCS,
Deutsche Bank.
4. Euro Rainwater Harvesting: spreads awareness on benefits /
costs / methods of Rainwater Harvesting. We have reached
over 1350 housing societies during the last 6 years, and been
able to save 600 Million litres of rainwater annually and plan to
reach the 1 Billion mark soon.
C. Marketplace Initiatives by Incorporating Social Concerns in
our decisions:
Eureka Forbes took a major decision while setting up its Water
Purifier Manufacturing Facilities in Dehradhun to ensure that it
was environmentally friendly and sustainable. It is the World's
1st Water Purifier Manufacturing Unit that is Leeds Gold
compliant. Setting up a LEED GOLD Certified Manufacturing
Facility was a singular message to Eurochamps, to customers,
to partners and to the world at large that Eureka Forbes
practices what it preaches. This is important since the nature of
our products is about restoring the environment and removing
contaminants.
At Eureka Forbes we have always tried to fulfill our obligation
to society. When we decided to franchisee out our post
installation support we give priority to ex-servicemen and
women. More than 65% of our franchises are women and this
has brought a lot of stability to our operations. We have
recently tied up with Mirakle Couriers which is a Courier
Service started in Mumbai that has as delivery persons 'hearing
impaired' youth. We have contracted them for delivering
Invoices/ AMC Reminder Letter to our customers in Mumbai
where they operate.
D. Workplace Initiative: Within Eureka Forbes we practice the
same philosophy as that with our customers – “Friends for
Life”. We base it on 4 tenets of Caring, Sharing, Trust &
Respect. We consistently reinforce these through our
practices. We provide employees hardship loans, medical re-
imbursements for relatives and benefits beyond the statutory
requirements. We provide employees opportunities for
higher education at every level. We enhance their standard of
living of our employees through incentives, Own Your Bike,
Dream Home, Own your Computer etc.
At Eureka Forbes, CSR is a way of life in our policies, practices
and actions. We go beyond the traditional view that CSR is
philanthropy or community involvement. We include the
workplace, marketplace in addition to environment and
community and all our actions are towards becoming a Socially
Responsible Corporate and a 'Friend for Life'
20
 Your Space
The Changing Face of Online World – Emergence of Social Media Platforms
The online world is changing and it is changing fast. Till
yesterday, if you had an online identity, it meant you had an
email address and if you were very tech savvy or an
organization, you had a website. That was the final frontier. But
that was yesterday…and in the digital world, yesterday means
an era long time back!
Today, the website is a given, especially if you are an
organisation; no accolades for having one. What defines and
differentiates your online presence now, is social media. What
is social media? Social media means easily accessible low-cost
platforms that combine technology and social interaction with
the use of text, images, video etc. These are typically internet
or mobile based. A few that you must have heard of and might
be using are Twitter, Facebook, LinkedIn, Orkut, MySpace and
YouTube. There are many more such sites and then there are
blogs too.
Social media, apart from helping you to connect at an individual
and personal level with friends, family, and acquaintances gives
marketers an avenue to communicate with peers, customers
and potential consumers. It personalizes the "brand" and helps
you to spread your message in a focused, relaxed and
conversational way. The main drivers of this platform are – the
desire to share and the need to communicate. Today, a large
number of organisations around the world are using social
media platforms to connect with their target group. It is
especially beneficial for consumer products and services,
though it has its advantages in corporate or B2B segment as
well.
So what is it that social media does for organisations?
• Social media can be used to provide an identity to
organisations and its products or services on offer. It can
create relationships with people who might not otherwise
know about the products or service or what a company
represents.
• It helps organisations reach the relevant target group at
practically negligible costs.
• Social media makes organisations "real & accessible" to
consumers. It creates a feeling of association.
• Social media can be used to communicate and provide the
interaction that consumers and organisations look for. It
allows two way communication and feedback in real time
from the target group directly.
However, care needs to be taken with social media route, if an
organisation decides to use it for marketing efforts.
21
• The social media bandwagon is like riding a tiger in some
ways. You cannot just get off at any point. It must be a part of
your everyday life in order to keep the momentum and
attention you need for it to be successful. You cannot afford
to be non responsive, inconsistent or nonexistent after a
while. It creates a serious negative vibe and is a wasted
effort.
• There has to be a dedicated team of skilled and informed
personnel whose sole job should be to monitor the online
space to create the necessary presence and to interact with
people with respect to the concerned brand, product or
service.
• You cannot just depend on social media; you must integrate
it with other vehicles of marketing. While social media
creates awareness, it will not start selling your products
tomorrow.
• Reflect you brand's personality. There are no "right" or
"wrong" rules when it comes to social media, only
experience can determine what will work.
Today, the social media platforms are attracting marketers due
to the sheer volume of users and the rapid growth in these
numbers. It is no longer just something that the teens use to
interact with each other and for recreation. Social media has
emerged as the new face of online presence, both for
individuals and for organisations. Headhunters use it for
recruitment, companies use it for brand awareness, marketing
and feedback, individuals use it for connecting, recreation and
sharing and what drives this all is easy access to an economical
platform for communication. This is the future of marketing.
Here are some numbers to give you an idea about the
volumes that some of these platforms command. Though US
still has a lion's share of these numbers, other countries
including India are moving up in numbers rapidly.
• Facebook: Over 500 million active users. India has over 13
million users. Expected to triple by 2015 as per a BCG study.
• Twitter: Over 75 million users worldwide. India has an
estimated user base of over 2 million people. Signups have
increased over 100% in India in 2010.
• YouTube: Over 48 million users worldwide. Approx.13
hours of video content is uploaded every minute on
YouTube.
• Linkedin: Over 65 million users worldwide.
-Saurabh Chaturvedi, SPRE HO
Trip to Israel and Egypt ( A brief travel log by Sarang Tribhuvan, SP HO)
The remains of a Roman Aqueduct. The Mediterranean Sea can be seen
in the background.
This is a brief account of my trip to Israel and Egypt, which I
visited in May this year with my family. The cities we covered
were – Jerusalem, Nazareth, Bethlehem in the Holy Land of
Israel and Cairo in Egypt.
There are a number of places to see in Israel. The remains of
the Roman Aqueduct on a beach along the seashore of Sharon
Valley, the famous Persian Hanging Garden and the Bahia
Founders Shrine in the city of Haifa were some of the locations
we visited initially. Post that we went to the Church of
Annunciation where Archangel Gabriel had appeared to
Mother Mary and announced that she would bear Jesus as her
son.
The Church of Cana, where Jesus performed his first miracle
when he turned water into wine and Sea of Galille, where
Jesus calmed the storm and walked on the water, were on our
itinerary later. We also visited Jordan River, the Baptism Site of
Jesus and the Church of Multiplication of Loaves & Fishes.
Later, we departed for Jerusalem via Jordan Valley and visited
Dead Sea, the lowest point on earth. It is said that Dead Sea is
full of minerals and substances which are supposed to be good
for skin. We all went for a swim in the Dead Sea, post which we
went to Jericho, the oldest city of the world.
The Sphinx at Giza Plateau near Cairo in Egypt. The statue is crumbling
today because of the wind, humidity and the smog from Cairo.
The famous Persian Hanging Gardens located on the slope of Mount Carmel
In the Holy Town of Bethlehem, we visited the Grotto of
Nativity – the place where Jesus was born. We also went to
the place where Jesus was sentenced to death and took a
walking tour of the old city and his final path – Via Dolorosas.
The road is paved with cobble stones and paving stones of
Herodian period. Later we went to Golgotha, the place where
Jesus was crucified, the Holy Sepulcher Church and the
Original Tomb where Jesus was buried and had risen again on
the third day.
In Cairo, we visited the museum where the mummies are
kept. We also saw the famous Pyramids, though their
condition was quite bad. We went to Alexandria to see
Pompey's pillar and visited St. Catherine's Monastery located at
the foot of the Mount Sanai, south of Cairo. This is the place
where Moses received the Ten Commandments. This place is
sacred to Judaism, Christianity and Islam.
The weather was pleasant and the trip was smooth overall,
though communication with the locals was a bit difficult in both
countries as language was a barrier. However, we thoroughly
enjoyed our trip and consider ourselves privileged to be able
to visit the Holy Land.
Pompey's pillar is most well known Egyptian monument in Alexandria. It was
constructed by King Theodosius to celebrate the Christianity's victory over Paganism. 22
Unwind

Interview with a Bank Manager

Bank Manager A young reporter was given the opportunity to interview a

very successful, very wealthy banker. The reporter asked
him, "Sir, What is the secret of your success?"

He said "Two words, young man."

"And, Sir, what are they?"
"Right decisions."
"But how do you make right decisions?"
"One word." he responded.
"And, sir, What is that?"
"Experience."
"And how do you get Experience?"
"Two words"
"And, Sir, what are they?"
The banker replied with a smile, "Wrong decisions."

What those words on yearly performance reviews REALLY mean

1. OUTGOING PERSONALITY - Always going out of the 11. METICULOUS ATTENTION TO DETAIL - A nitpicker
office
12. HAS LEADERSHIP QUALITIES - Is tall or has a louder
2. GREAT PRESENTATION SKILLS - Able to bluff well voice

3. GOOD COMMUNICATION SKILLS - Spends lots of 13. EXCEPTIONALLY GOOD JUDGEMENT - Lucky
time on phone
14. KEEN SENSE OF HUMOUR - Knows a lot of dirty
4. WORK IS FIRST PRIORITY - Too ugly to get a date jokes

5. ACTIVE SOCIALLY - Drinks a lot 15. CAREER MINDED - Back Stabber

6. INDEPENDENT WORKER - Nobody knows what 16. LOYAL - Can't get a job anywhere else
he/she does
17. PLANS FOR PROMOTIONS / ADVANCEMENT
7. QUICK THINKING - Offers plausible excuses Buys drinks for all the boys

8. CAREFUL THINKER - Won't make a decision 18. OF GREAT VALUE TO THE ORGANISATION - Gets
to work on time
9. USES LOGIC ON DIFFICULT JOBS - Gets someone
else to do it 19. RELAXED ATTITUDE - Sleeps at desk

10. EXPRESS THEMSELVES WELL - Speaks English

Editorial Team
Designed and Printed by 3BF

S. P. Bagli
Mukesh Rao
41/44, Minoo Desai Marg, Colaba, Mumbai 400 005. Prabal Kansal
Tel:+91 22 6749 0000 • Fax:+91 22 6633 8176 Saurabh Chaturvedi
Email: we@shapoorji.com Prashanti Kutty

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