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Troubleshooting ................................................................................................................................ 465

Error and Maintenance Messages ............................................................................................................. 466
Transfer Your Faxes or Fax Journal Report ..................................................................................... 476
Error Messages When Using the Brother Web Connect Feature .............................................................. 480
Document Jams ......................................................................................................................................... 482
Document is Jammed in the Top of the ADF Unit ............................................................................ 483
Document is Jammed under the Document Cover .......................................................................... 484
Remove Small Scraps of Paper Jammed in the ADF ...................................................................... 485
Paper Jams ................................................................................................................................................ 486
Paper is Jammed in the MP tray ...................................................................................................... 487
Paper is Jammed in the Manual Feed Slot ...................................................................................... 488
Paper is Jammed in the Paper Tray ................................................................................................. 489
Paper is Jammed in the Output Paper Tray ..................................................................................... 491
Paper is Jammed in the Back of the Machine .................................................................................. 492
Paper is Jammed Inside the Machine .............................................................................................. 494
Paper is Jammed underneath the Paper Tray.................................................................................. 496
Printing Problems....................................................................................................................................... 498
Improve the Print Quality............................................................................................................................ 501
Telephone and Fax Problems .................................................................................................................... 507
Set Dial Tone Detection.................................................................................................................... 510
Set Telephone Line Compatibility for Interference and VoIP Systems ............................................. 511
Network Problems...................................................................................................................................... 512
Error Messages ................................................................................................................................ 513
Use the Network Connection Repair Tool (Windows) ...................................................................... 516
Where Can I Find My Brother Machine's Network Settings? ........................................................... 517
I Cannot Complete the Wireless Network Setup Configuration........................................................ 518
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network............................. 520
I Want to Check that My Network Devices are Working Correctly ................................................... 522
Google Cloud Print Problems..................................................................................................................... 523
AirPrint Problems ....................................................................................................................................... 524
Other Problems .......................................................................................................................................... 525
Check the Machine Information ................................................................................................................. 527
Reset Your Brother Machine ...................................................................................................................... 528
Reset Functions Overview ............................................................................................................... 530
Routine Maintenance ........................................................................................................................ 532
Replace Supplies ....................................................................................................................................... 533
Replace the Toner Cartridge ............................................................................................................ 535
Replace the Drum Unit ..................................................................................................................... 539
Replace the Belt Unit........................................................................................................................ 544
Replace the Waste Toner Box .......................................................................................................... 548
Clean the Machine ..................................................................................................................................... 553
Clean the Scanner............................................................................................................................ 555
Clean the LED Heads....................................................................................................................... 556
Clean the Touchscreen LCD ............................................................................................................ 557
Clean the Corona Wires ................................................................................................................... 558
Clean the Drum Unit......................................................................................................................... 561
Clean the Paper Pick-up Rollers ...................................................................................................... 570