FROM TO DATE OF JOURNEY

Madras Coonoor 07-06-2017

REPORTING TIME DEPARTURE TIME STATUS PAYTM TICKET ID

9:45 PM 10:00 PM BOOKED OQQZWI

PASSENGER NAME SEAT TICKET PNR

Gnanaraj RGR 21 YBM241137

BOARDING POINT ADDRESS BUS TYPE

Chengalpat Toll Gate, Chengalpat Toll Gate,
Chengalpat Toll Gate 2+1 A/C Leyland Isuzu Sleeper

YBM Travels TOTAL FARE

7299477767 1299

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** Always carry ticket printout and your ID proof while travelling

** In case of Bus cancellation, do not cancel the ticket yourself. Write to us at paytm.com/care and we will issue a refund.
TERMS AND CONDITIONS
Paytm is only a bus ticket booking platform. It does not operate bus services of its own. In order to provide a comprehensive choice
of bus operators, departure times and prices to customers, it has tied up with many bus operators and service providers. Paytm’s
advice to customers is to choose bus operators they are aware of and whose service they are comfortable with.
This site is for consumer use only. Any travel agent/tour operator/consolidator/aggregator should not use this site for individual/
group bookings. In the event of bookings by any travel agent/tour operator/consolidator/aggregator through the Site are detected,
the Company reserves the right, including without limitation, to cancel such bookings immediately without any notice to such travel
agent/tour operator/aggregator/consolidator and/or to withhold payments/commissions thereto. The various discounts and offers
mentioned on the Site are applicable to the Consumer for the purposes of end use only

CANCELLATION POLICY
Your trip is insured against cancellation by Reliance General Insurance Co. Ltd. vide master policy no. 9202962834000075.

Zero cancellation charges if you cancel the ticket upto 6 hours prior to travel. Terms and Conditions apply.

Cancellation charges are calculated on the actual fare of the ticket, if any discount coupons are used while purchasing the ticket,
the discounted value would be used to calculate the refund amount when a ticket is cancelled.

For any kind of journey inconvenience and bus cancellation issues, contact us within 15 days of Journey date, else request would
not be processed.

Partial cancellation of bus ticket is not allowed.

PAYTM IS RESPONSIBLE FOR

Issuing a valid ticket (a ticket that will be accepted by the bus operator) for it’s network of bus operators.
Providing refund and support in the event of cancellation.
Providing customer support and information in case of any delays / inconvenience.

PAYTM IS NOT RESPONSIBLE FOR

The bus operator’s bus seats etc not being up to the customer’s expectation.

The bus operator canceling the trip due to unavoidable reasons.

The baggage of the customer getting lost / stolen / damaged.

The bus operator changing a customer’s seat at the last minute to accommodate a lady / child.

The customer waiting at the wrong boarding point (please call the bus operator to find out the exact boarding point if you are not a
regular traveler on that particular bus).

The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the bus
departure point.