KEVIN J.

RAINEY
K J R A I N E Y @ S T T H O M A S . E D U • W W W. K E V I N J R A I N E Y. W O R P R E S S . C O M

PROFESSIONAL PROFILE
Experienced working with minority youth in an educational capacity: teaching Customer Service Training
classes, mentoring incoming freshman and facilitating weekly workshops for high school students. Also
knowledgeable regarding non-profits, job development, youth considered high-risk, individuals experiencing
chemical dependency and persons with low incomes. Several years of interpersonal and public
communication skills used to cultivate relationships between clients and corporate employers.

EDUCATION & PROFESSIONAL DEVELOPMENT

University of Saint Thomas St. Paul, Minnesota September 2005 – May 2010
• Bachelors of Science – Sociology & Criminal Justice w/minor in Family Studies
Young Nonprofit Professionals Training St. Paul, Minnesota November 2010
• How to be a Non Profit Rock Star
Century College White Bear Lake, Minnesota October 2010
• Sales Training & Supervisory Training

WORK EXPERIENCE
Step-Up Teacher (temporary) April 2010 – Present
Step-Up Achieve Minneapolis
• Manage classroom while teaching 120 high school students professional skills and workplace etiquette
• Evaluate students on their potential to succeed at summer job placement
• Prepare students for mock interviews through practice and constructive feedback
• Provide resume feedback to students daily
• Case note progress of students to ensure correct placement

Employment Coach & Customer Service Trainer September 2010 – Present

Lifetrack Resources, Incorporated
• Responsible for a caseload of 50+ clients
• Aid clients in creating self-sufficiency goals and outcomes by providing professional and personal
development
• Provide connections to public benefits and job related assistance through relationships with other non-profit
agencies
• Responsible for creating and facilitating resume editing workshops and interview preparation skills through
mock interviews
• Screen and select clients to ensure their talents are parallel with the needs of the employers
• Manage and update company database with new employer information and client progress
• Teach monthly Customer Service & Microsoft Office classes
• Provide frequent check-ins with employers to ensure that client growth, retention, servicing and transitional
goals are met.
• Fosterrelationships with employers and corporations through face to face interaction while representing
the nonprofit at job fairs in the aspect of developing new internship and job opportunities

Student Teacher Assistant June 2009 – December 2009

University of St. Thomas’ Child Development Center
• Actively monitored and assessed the development and education of children as they perform classroom
activities
• Designed group projects that utilized the skills of early childhood development

Advocate August 2007 – May 2008

Listening House of St. Paul
• Assisted persons experiencing homeless and chemical dependency with having a sense of community
• Provided non formal counseling and practical assistance to youth considered high-risk and walk-in guest
• Helped guest achieve goals towards self-sufficiency through resume editing and interview skill support