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1
Table of Contents
Vision of MBA Program..............................................................................................................................5
Mission of MBA Program.........................................................................................................................5
Objectives of MBA Program.....................................................................................................................5
Learning Outcomes of MBA Program.....................................................................................................5
MBA 3.5 Years............................................................................................................................................6
Scheme of Study..............................................................................................................................................6
MBA 2.5 Years.............................................................................................................................................8
Scheme of Study..............................................................................................................................................8
MBA Executive 2 Years...........................................................................................................................10
Scheme of Study............................................................................................................................................10
BBS 2 Years...............................................................................................................................................11
Scheme of Study............................................................................................................................................11
MBA 1.5 Years..........................................................................................................................................13
Scheme of Study............................................................................................................................................13
Semester – I...............................................................................................................................................15
Course Title: Business Communication and Professional Speech.................................................................16
Course Title: Financial Accounting...............................................................................................................18
Course Title: Introduction to IT.....................................................................................................................20
Course Title: Theory of Management and Practice.......................................................................................22
Course Title: Marketing Management...........................................................................................................25
Semester - II..............................................................................................................................................28
Course Title: Business Mathematics & Statistics..........................................................................................29
Course Title: Business Economics.................................................................................................................31
Course Title: Financial Management.............................................................................................................33
Course Title: Human Resource Management................................................................................................37
Course Title: Managerial Accounting............................................................................................................39
Semester - III............................................................................................................................................42
Course Title: Entrepreneurship......................................................................................................................43
Course Title: Production and Operation Management..................................................................................45
Course Title: Business Research Methodology.............................................................................................47
Semester - IV............................................................................................................................................53
Course Title: Business Law...........................................................................................................................54
Course Title: Knowledge Management.........................................................................................................56
Course Title: Leadership& Organizational Behaviour..................................................................................58
2
Semester – III / IV Specialization Courses............................................................................................61
For MBA (3.5) / MBA Executive / BBS..................................................................................................61
Semester – II Specialization Courses.....................................................................................................61
For MBA (2.5)..........................................................................................................................................61
Course Title: Analysis of Financial Statements.............................................................................................62
Course Title: Corporate Finance....................................................................................................................65
Course Title: Financial Risk Management.................................................................................................67
Course Title: Investment & Portfolio Management.......................................................................................70
Course Title: Career Management and Planning...........................................................................................72
Course Title: Organizational Development...................................................................................................75
Course Title: Compensation Structure Development....................................................................................77
Course Title: Job Analysis and Performance Evaluation...............................................................................79
Course Title: Advertising & Promotion.........................................................................................................81
Course Title: Brand Management..................................................................................................................82
Course Title: New Product Development......................................................................................................85
Course Title: Personal Selling........................................................................................................................87
Course Title: Introduction to Supply Chain Management.............................................................................89
Course Title: Procurement.............................................................................................................................91
Course Title: Inventory Management............................................................................................................93
Course Title: Logistics Management.............................................................................................................94
Semester - V..............................................................................................................................................97
Course Title: Advance Research Methods.....................................................................................................98
Course Title: Corporate Information and Strategy Management.................................................................102
Semester - VI..........................................................................................................................................105
Course Title: Multivariate Data Analysis....................................................................................................106
Course Title: Strategic Management............................................................................................................108
Semester – V / VI Specialization Courses............................................................................................110
For MBA (3.5)........................................................................................................................................110
Semester – III / IV Specialization Courses..........................................................................................110
For MBA (2.5)........................................................................................................................................110
Semester – I / II Specialization Courses...............................................................................................110
For MBA (1.5)........................................................................................................................................110
Course Title: Corporate Governance...........................................................................................................111
Course Title: Strategic Finance................................................................................................................112
Course Title: Mergers, Acquisitions and Corporate Restructurings............................................................115
Course Title: International Finance..............................................................................................................117
Course Title: Recruitment and Selection.....................................................................................................120
Course Title: Personnel Training and Development....................................................................................124
3
Course Title: Conflict and Negotiation Management..................................................................................126
Course Title: Learning Organizations..........................................................................................................129
Course Title: Customer Relationship Management.....................................................................................132
Course Title: Marketing of Services............................................................................................................134
Course Title: International Marketing..........................................................................................................138
Course Title: Strategic Marketing................................................................................................................140
Course Title: Strategic Supply Chain Management.....................................................................................142
Course Title: Green Supply Chain Management.........................................................................................144
Course Title: Enterprise Resource Planning (ERP).....................................................................................145
Course Title: Advance Quality Management & Lean Six Sigma................................................................147
Semester - VII.........................................................................................................................................150
Course Title: Project Appraisal & Management..........................................................................................151
Course Title: E-Business..............................................................................................................................153
4
Vision of MBA Program
To establish as a world-class business school acclaiming distinction for research based, innovative and
dynamic entrepreneurial approach to knowledge based business education leading to a better society
underpinned by conscious sense of social responsibility.
5
MBA 3.5 Years
(Morning and Afternoon programs)
(7 Semesters)
Specialization : Marketing, Finance, HRM, Supply Chain Management)
Scheme of Study
6
3+
18 MGT - 532 Business Law 0 4
3+
19 Elective III 0 4
3+
20 Elective IV 0 4
Advanced Research Methodology
& Research 3+
21 MGT - 606 Proposal Development 0 5
Corporte Information Strategy & 3+
22 MGT - 651 Management 0 5
3+
23 Elective V 0 5
3+
24 Elective VI 0 5
3+
25 MGT - 653 Multivariable Analysis with SPSS 0 6
3+
26 MGT - 608 Strategic Management 0 6
3+
27 Elective VII 0 6
3+
28 Elective VIII 0 6
6+
Thesis 0 7
OR
Two Course
29 & 30
3+
MKT - 609 E. Business 0 7
3+
FM - 611 Project Appraisal Management 0 7
Electives
Semester : 3rd
& 4th
Cr
Course Hr Se Specializatio
S.No. Code Courses s m n
3+ 3&
1 FM - 513 Corporate Finance 0 4
Investment & Portfolio 3+ 3&
2 FM - 551 Management 0 4
FINANCE
3+ 3&
3 FM - 553 Financial Risk Management 0 4
3+ 3&
4 FM - 554 Analysis of Financial Statements 0 4
Job Analysis & Performance 3+ 3&
5 HR - 571 Evaluation Appraisal 0 4
Compensation Structure 3+ 3& HR
6 HR - 572 Development 0 4
7 HR - 573 Organizational Development 3+ 3&
7
0 4
3+ 3&
8 HR - 574 Career Management Planning 0 4
3+ 3&
9 MKT - 562 Advertising & Promotion 0 4
3+ 3&
10 MKT - 563 Brand Management 0 4 MARKETIN
3+ 3& G
11 MKT - 564 Personal Selling 0 4
3+ 3&
12 MKT - 565 New Product Development 0 4
Introduction to Supply Chain 3+ 3&
13 SCM - 581 Management 0 4
3+ 3&
Supply
14 SCM - 582 Procurement 0 4
Chain
3+ 3&
Management
15 SCM - 585 Inventory Management 0 4
3+ 3&
16 SCM - 584 Logistic Management 0 4
Electiv
es
Semester 5th &
6th
Cr
Course Hr Se Specializatio
S.No. Code Courses s m n
3+ 5&
1 FM - 610 Corporate Governance 0 6
3+ 5&
2 FM - 662 International Finance 0 6
FINANCE
Mergers Acquistion and 3+ 5&
3 FM - 664 Corporate Restructuring 0 6
3+ 5&
4 FM - 665 Strategic Finance 0 6
3+ 5&
5 HR - 659 Learning Organizations 0 6
Conflict and Negotiation 3+ 5&
6 HR - 663 Management 0 6
HR
Personell Training & 3+ 5&
7 HR - 666 Development 0 6
3+ 5&
8 HR - 667 Recruitment and Selection 0 6
Customer Relationship 3+ 5&
9 MKT - 612 Management 0 6
3+ 5&
MARKETIN
10 MKT - 613 Marketing of Services 0 6
G
3+ 5&
11 MKT - 616 International Marketing 0 6
12 MKT - 615 Strategic Marketing 3+ 5&
8
0 6
Strategic Supply Chain 3+ 5&
13 SCM - 660 Management 0 6
3+ 5&
Supply
14 SCM - 661 Green Supply Chain Management 0 6
Chain
3+ 5&
Management
15 SCM - 662 Enterprise Resource Planning 0 6
Six Sigma, Lean and Quality 3+ 5&
16 SCM - 663 Management 0 6
Scheme of Study
Electives
Semester 3rd &
4th
Course Cr
S.No. Code Courses Hrs Sem Specialization
3&
1 FM - 610 Corporate Governance 3+0 4
3&
2 FM - 662 International Finance 3+0 4
FINANCE
Mergers Acquistion and Corporate 3&
3 FM - 664 Restructuring 3+0 4
3&
4 FM - 665 Strategic Finance 3+0 4
3&
5 HR - 659 Learning Organizations 3+0 4 HR
6 HR - 663 Conflict and Negotiation Management 3+0 3 &
10
4
3&
7 HR - 666 Personell Training & Development 3+0 4
3&
8 HR - 667 Recruitment and Selection 3+0 4
3&
9 MKT - 612 Customer Relationship Management 3+0 4
3&
10 MKT - 613 Marketing of Services 3+0 4 MARKETIN
3& G
11 MKT - 616 International Marketing 3+0 4
3&
12 MKT - 615 Strategic Marketing 3+0 4
3&
13 SCM - 660 Strategic Supply Chain Management 3+0 4
3&
14 SCM - 661 Green Supply Chain Management 3+0 4 Supply Chain
3& Management
15 SCM - 662 Enterprise Resource Planning 3+0 4
Six Sigma, Lean and Quality 3&
16 SCM - 663 Management 3+0 4
Scheme of Study
S.No Course Cr Se
. Code Courses Hrs m
1 CS - 501 Introduction to Information Technology 3+0 1
2 FM - 501 Financial Accounting 3+0 1
Business Communication & Professional
3 HUM - 501 Speech 3+0 1
4 MGT - 505 Theory and Practices of Management 3+0 1
5 MKT-503 Marketing Management 3+0 1
11
6 BS - 512 Business Economics 3+0 2
7 FM - 512 Managerial Accounting 3+0 2
8 FM - 514 Financial Management 3+0 2
9 HR - 501 Human Resource Management 3+0 2
10 MGT - 511 Business Mathematics Statistics 3+0 2
11 MGT - 521 Entrepreneurship 3+0 3
12 MGT - 522 Production Operation Management 3+0 3
13 MGT - 523 Business Research Methods 3+0 3
14 Elective I 3+0 3
15 Elective II 3+0 3
16 MGT-533 Knowledge Management 3+0 4
17 MGT - 537 Leadership & Organizational Behaviour 3+0 4
18 MGT - 532 Business Law 3+0 4
19 Elective III 3+0 4
20 Elective IV 3+0 4
21 Project Report 6+0
Electives
Semester : 3rd &
4th
S.No Course Cr Se
. Code Courses Hrs m Specialization
3&
1 FM - 554 Analysis of Financial Statements 3+0 4
3&
2 FM - 513 Corporate Finance 3+0 4
FINANCE
3&
3 FM - 551 Investment & Portfolio Management 3+0 4
3&
4 FM - 553 Financial Risk Management 3+0 4
Job Analysis & Performance Evaluation 3&
5 HR - 571 Appraisal 3+0 4
3&
6 HR - 572 Compensation Structure Development 3+0 4
HR
3&
7 HR - 573 Organizational Development 3+0 4
3&
8 HR - 574 Career Management Planning 3+0 4
3&
9 MKT - 562 Advertising & Promotion 3+0 4
3&
10 MKT - 563 Brand Management 3+0 4 MARKETIN
3& G
11 MKT - 564 Personal Selling 3+0 4
3&
12 MKT - 565 New Product Development 3+0 4
Introduction to Supply Chain 3& Supply Chain
13 SCM - 581 Management 3+0 4
14 SCM - 582 Procurement 3+0 3& Management
12
4
3&
15 SCM - 585 Inventory Management 3+0 4
3&
16 SCM - 584 Logistic Management 3+0 4
BBS 2 Years
(Morning and Afternoon programs)
(4 Semesters)
Specialization : Marketing, Finance, HRM, Supply Chain Management)
BBA/B.Com-2 years program OR BA/BSc with 2nd Div and preferably having studied any one of the
subjectsviz : Maths, Statistics, Physics, Economics, Computer Sciences or Commerce.
ALL HEC terms and conditions applied
Scheme of Study
S.No Course Cr Se
. Code Courses Hrs m
1 CS - 501 Introduction to Information Technology 3+0 1
2 FM - 501 Financial Accounting 3+0 1
Business Communication & Professional
3 HUM - 501 Speech 3+0 1
4 MGT - 505 Theory and Practices of Management 3+0 1
5 MKT-503 Marketing Management 3+0 1
6 BS - 512 Business Economics 3+0 2
7 FM - 512 Managerial Accounting 3+0 2
8 FM - 514 Financial Management 3+0 2
9 HR - 501 Human Resource Management 3+0 2
10 MGT - 511 Business Mathematics Statistics 3+0 2
11 MGT - 521 Entrepreneurship 3+0 3
12 MGT - 522 Production Operation Management 3+0 3
13 MGT - 523 Business Research Methods 3+0 3
14 Elective I 3+0 3
15 Elective II 3+0 3
16 MGT-533 Knowledge Management 3+0 4
17 MGT - 537 Leadership & Organizational Behaviour 3+0 4
18 MGT - 532 Business Law 3+0 4
13
19 Elective III 3+0 4
20 Elective IV 3+0 4
21 Project Report 6+0
Electives
Semester : 3rd &
4th
S.No Course Cr Se
. Code Courses Hrs m Specialization
3&
1 FM - 554 Analysis of Financial Statements 3+0 4
3&
2 FM - 513 Corporate Finance 3+0 4
FINANCE
3&
3 FM - 551 Investment & Portfolio Management 3+0 4
3&
4 FM - 553 Financial Risk Management 3+0 4
Job Analysis & Performance Evaluation 3&
5 HR - 571 Appraisal 3+0 4
3&
6 HR - 572 Compensation Structure Development 3+0 4
HR
3&
7 HR - 573 Organizational Development 3+0 4
3&
8 HR - 574 Career Management Planning 3+0 4
3&
9 MKT - 562 Advertising & Promotion 3+0 4
3&
10 MKT - 563 Brand Management 3+0 4 MARKETIN
3& G
11 MKT - 564 Personal Selling 3+0 4
3&
12 MKT - 565 New Product Development 3+0 4
Introduction to Supply Chain 3&
13 SCM - 581 Management 3+0 4
3&
Supply Chain
14 SCM - 582 Procurement 3+0 4
3&
Management
15 SCM - 585 Inventory Management 3+0 4
3&
16 SCM - 584 Logistic Management 3+0 4
14
ALL HEC terms and conditions applied
Scheme of Study
Elective
Semester 1st &
2nd
Course Cr Se
S.No. Code Courses Hrs m Specialization
1&
1 FM - 610 Corporate Governance 3+0 2
1&
2 FM - 662 International Finance 3+0 2
FINANCE
Mergers Acquistion and Corporate 1&
3 FM - 664 Restructuring 3+0 2
1&
4 FM - 665 Strategic Finance 3+0 2
1&
5 HR - 659 Learning Organizations 3+0 2
1&
6 HR - 663 Conflict and Negotiation Management 3+0 2 HR
1&
7 HR - 666 Personell Training & Development 3+0 2
8 HR - 667 Recruitment and Selection 3+0 1&
15
2
1&
9 MKT - 612 Customer Relationship Management 3+0 2
1&
10 MKT - 613 Marketing of Services 3+0 2 MARKETIN
1& G
11 MKT - 616 International Marketing 3+0 2
1&
12 MKT - 615 Strategic Marketing 3+0 2
1&
13 SCM - 660 Strategic Supply Chain Management 3+0 2
1&
14 SCM - 661 Green Supply Chain Management 3+0 2 Supply Chain
1& Management
15 SCM - 662 Enterprise Resource Planning 3+0 2
Six Sigma, Lean and Quality 1&
16 SCM - 663 Management 3+0 2
16
Semester – I
3+0
HUM - 501 Business Communication & Professional Speech
3+0
FM - 501 Financial Accounting
3+0
CS - 501 Introduction to Information Technology
3+0
MGT - 505 Theory and Practices of Management
3+0
MKT-503 Marketing Management
17
Course Title: Business Communication and Professional Speech
Prerequisites:
COURSE DESCRIPTION/OBJECTIVES:
To develop students’ intellectual ability, executive personality and general managerial skills.
To provide students language skills for effective organizational communication.
To communicate effectively and professionally in situations with culturally diverse audience.
To decipher and prepare business documents such as messages, reports.
18
REFERENCE BOOKS
1. Business Communication (3rd edition) by Kitty O. Locker
2. Business Communication Today (7th edition) by Courtland L. Bovee
3. Communicate! (10th edition) by Rudolph F. Verderber
COURSE CONTENT
Week
Lecture TOPICS TO BE COVERED
No No
1. Process, components and settings of communication. Word classes and structures of a
sentence in English.
1.
2. Importance of business communication.
How business communication is different from other forms of communication.
3. Verbal communication and uses of language.
2.
4. How can one speak more clearly? Simple present tense.
5. Nonverbal communication or NVC. Body motions in NVC
3.
6. Self-presentation in NVC. Use of Environment in NVC. Present continuous tense
7. Seven Cs of communication. Planning and writing effective business messages. Reading
4. comprehension exercises based on newspapers and magazines.
8. Appearance and design of business letters. Present perfect tense.
9. Organizational plans of good news, positive and neutral messages (letters). Simple past
5. tense.
10. Organizational plan of bad news messages (letters). Past continuous tense.
11. Organizational plans of persuasive messages including both direct and indirect request
6. (letters). Past perfect tense.
12 Memorandums. Format and types. How memos are different from letters.
13. Oral Presentation. Types, formats and strategies. Present perfect or simple past tense.
7.
14. Role of audience in oral presentations. Use of visual aids and plans for presentation of content
in oral presentations. Past perfect or simple past tense.
MID TERM EXAMS
19
MID TERM BREAK
15. Business meetings. How meetings are different from oral presentations. Agenda and minutes of
8. a meeting.
16. Roles of chairperson and participants. Answering questions in meetings. Future tenses.
17. Oral Presentation by individual students
9.
18. Intercultural communication-growing importance, strategies for dealing.
19. Short report. Types, parts, organizational plans. Conditional sentences of type zero and one.
10.
20. Role play based on mock business meeting by groups of students.
21. Long report and its compulsory and optional parts.
11.
22. Reading comprehension exercises. Conditional sentences of type two and three.
23. Letters of job application. Types, formats etc. Prepositions and articles.
12.
24. Follow up letters.
25. Resumes. Types, formats etc. Passive voice.
13.
26. Planning an interview for job. Types of interviews.
27. Roles of interviewee and interviewer.
14.
28. Mock interview of individual students.
END TERM EXAMS
Prerequisites:
Fundamentals of Algebra and statistics
COURSE OBJECTIVES:
20
RECOMMENDED TEXTBOOK:
5. Balance Sheet, Debit, and Credit rules for Assets, Liabilities, Owner’s
Capital. (T accounts)
6. General Journal,
3.
Debit, Credit rules for Revenue & Expense. Recording Transactions; Source
Documents; General Journal Exercise from Book
7. General Ledger:
Running Balance, Trial Balance. Exercise Of book, Journal to Trial Balance
4.
8. Income statement.
Purpose of the Income Statement; How to read the Income Statement; What
are Retained Earnings, Revenue, Expenses, Net Income, Income Tax.
5. 9. Statement of Retained Earnings and Balance Sheet.
21
Practice from journal to Balance Sheet
Concepts of accruals and deferrals.
10. Recording of revenue and expenses. Need for adjusting entries, Prepaid and
Accrued expenses.
11. Accrued and unearned revenues. Depreciation. Recording of depreciation in
Journal and then posting them to ledger and then preparing Trial balance.
6. Adjusting Entries.
12 Preparing adjusted trial balance and financial statements from the adjusted
trial balance.
13. Closing entries.
Preparing and closing them. Preparing after-closing trial balance.
7.
14. Work Sheet
13 25 Accounts receivables:
Accounts receivable & allowance for doubtful accounts
22
26 Writing off an uncollectible A/R by Aging method.
Writing off an uncollectible A/R by Direct method.
27 Marketable securities and their Accounting treatment.
14
28 Revision
END TERM EXAMS
Prerequisites:
Computer Basics
COURSE DESCRIPTION/OBJECTIVES:
This course is designed to introduce the basic concepts and working of today’s Internet and its impact on
individuals, society and organizations. The topics covered in this course include wired and wireless networks,
software and hardware components, database fundamentals, desktop and web applications, human computer
interactions and some economic and legal issues related to modern age of computers.
REFERENCE MATERIAL
World Wide Web
“Computer Fundamentals” by P.K. Sinha
ASSESSMENT INSTRUMENT WITH WEIGHTS
23
2. End Term Exam 50
3. Internal Evaluation Breakdown
Quiz(s) 5
Assignements(s) 5
Class Participation 3
More than 90% 2
Attendance
Presentations 5
Total 20 20
Grand Total 100
COURSE CONTENT
24
Week Lecture TOPICS TO BE COVERED
No No
1. Introductions to Computer Basics and IT
1.
2. Information Technology Basics and Importance
Prerequisites:
The students must know the basic work flow design of organization.
COURSE DESCRIPTION/OBJECTIVES:
The course basically describes what management is, why management is important, what
managers do, and how managers utilize organizational resources efficiently and effectively to
achieve organizational goals.
This course will cover the principles, roles and functions of Management. Focusing upon
skills and competencies of 21st Century Managers, an effort will be made to incorporate
current issues and technological advancements with the primary concepts of this discipline.
This is an introductory course about the management of organizations. It provides instructions
in principles of management that have general applicability to all types of enterprises; basic
management philosophy and decision making; principles involved in planning, organizing,
leading, and controlling; and recent concepts in management.
Describe how the need to increase organizational efficiency and effectiveness has guided the
evolution of management theory
Describe the various personality traits that affect how managers think, feel, and behave
Discuss the management global challenges
Understand the nature of managerial decision making, differentiate between programmed and
non-programmed decisions, and explain why non-programmed decision making is a complex,
uncertain process.
Understanding formal steps in organizational planning process
Define organizational control and explain how it increases organizational effectiveness.
Describe the four steps in the control process and the way it operates over time.
Identify the main output controls, and discuss their advantages and disadvantages as means of
coordinating and motivating employees.
Explain what leadership is, when leaders are effective and ineffective, and the sources of
power that enable managers to be effective leaders.
Identify the traits that show the strongest relationship to leadership, the behaviors leaders
engage in, and the limitations of the trait and behavioral and contingency models of
leadership.
Develop understanding of effective leadership and management in organizations.
Understanding group dynamics and role of leadership in resolving group conflicts and
effective communication gaining organizational competitive advantage.
26
1. To learn the basic concepts of the Four Pillars of Management – Planning, Organizing,
Controlling & Leading
2. To learn the Basic Concepts of Management through ‘Management Analytical Situations
(MAS)’.
3. The course offers a realistic preview of what it means to manage.
4. The course helps students to begin to transform your professional identity from individual
contributor to manager.
5. The course helps students to confront both the task learning and personal learning involved in
becoming a manager.
6. The course addresses the process of developing effective relationships with a diverse collection
of individuals and groups.
The course help students to learn how to be proactive entrepreneurial in developing your leadership
talents over the course of your career
27
COURSE CONTENT
WeekLecture
# # TOPICS TO BE COVERED
1. Management Process Today, Conceptual Understanding, Definition of Management
1.
2. Managers roles and levels, Evolution of Management
3. History of Management Theories, Scientific
2.
4. Classical, Behavioral perspectives
5. Managing Organizational Environments (Internal environment)
3.
6. Managing in the Global (Task Environments)
7. Managing in the Global (General Environments)
4.
8. Strategies of Expanding the Businesses Globally
9. Hofstede’s Model of National Cultures
5.
10. The nature of Decision Making, Programmed and Non Programmed Decisions
11. Classical and Administrative Model of Decision Making, Cognitive and Decision
6. Making, Improved Group Decision Making
12 Rational Six Steps in Decision Making
13. The Manager as a Planner,
7.
14. Formulating Corporate level and Business level and functional level Strategies
MID TERM EXAMS
MID TERM BREAK
15. Levels of Planning, Types of Plans
8.
16. Job Design, Job Characteristic Model
17. Job Design, Job Characteristic Model
9. 18. Types of Functional and Divisional Structures, Groups and Teams, How the Groups
and Teams are key contributors to Organizational Effectiveness, Group Dynamics
19. Organization structure: Vertical Organizational Structures
10.
20. Horizontal organizational structures
21. Organization Control and Culture, Types of Controls, levels of Control
11.
22. Control Process Steps, Problems with different controls
23. Outputs of control
12.
24. Leadership styles, Powers in leadership
25. Trait, Behavioral, Contingency Models of Leadership, Types of leadership
13. 26. Groups and Leadership, Types of Groups and teams, Leadership in managing groups
and teams for high performance
27. Promoting Effective communication
14.
28. Managing Conflict, Politics and Negotiation
END TERM EXAMS
Prerequisites: Marketing Management is a core subject and assumes that the student must have basic
understanding of business principles.
28
Textbook
Course Description: Marketing, today, is a companywide undertaking driving the company’s vision,
mission and strategic planning. This course is intended to introduce to the students the fundamental
principles of marketing, dynamism of the marketing environment and prepare them to make decisions
in a customer and market driven environment. In today’s fast-paced world, marketing has become
more complex. Changes intechnology and consumer and business needs, as well as, increased
globalization pose new challenges for marketers. These events have made marketers more aware of the
necessity for careful but speedy analysis and decision-making. The implication is that marketing as a
field of study has become more important. Marketing management is the art of optimal manipulation of
the marketing mix to achieve business goals. It encompasses activities such as demand creation and
stimulation, positioning, product differentiation, product and brand management among others. All
these activities involve planning, analysis, and decision-making. To meet these goals, this course will
require the integration of theory and practice. Students will have to make strategic marketing decisions
based on analytical techniques they will learn in this course. They will have to devise a plan that is
based on a sound conceptual framework, to implement the decision. It is hoped that through this
exercisestudents will learn the value of marketing in business.
Reference Material
Understand the basic principles and tools of marketing.
Know the concepts and theories and strategies of marketing.
Recognize the nature and process of marketing concepts and management decisions
irrespective of career plan.
Identify the role of marketing led decisions and appreciate the marketing function in
order to achieve organizational success.
ASSESSMENT INSTRUMENT WITH WEIGHTS
30
27. Final Project and Class Presentations
14.
28.
END TERM EXAMS
31
Semester - II
32
Course Title: Business Mathematics & Statistics
COURSE DESCRIPTION/OBJECTIVES:
The course objectives are
Understanding themathematical functions, principles and techniques that are useful in business
management.
Enhancement of students‟ competency in application of mathematical linear & quadratic equations
in solving business management problems
Understanding the concepts of simple interest, compound interest, annuities, discounted cash flows
and its business applications
This course provides an introduction to Probability and Descriptive statistics with applications.
Understand the Measures of Central Tendencies, Measures of Dispersion, regression & correlation and
discuss some of the issues and problems associated with collecting and interpreting the concerned
data, and basic statistical studies.
33
The students will develop the skill to use applied mathematics to solve their business and
financial problems and conduct case study project, apply statistical methods to gather data and
reach research based solutions.
REFERENCE BOOKS
1) Statistics for Business and Economics by Paul Newbold, 6th edition
2) Walpole R. E. “Introduction to Statistics” 3rdedt ; Macmillan Publishing Co.NY 1982.
COURSE CONTENT
34
8. Financial Maths. Compound amount & Effective annual interest rate.
35
Course Title: Business Economics
Prerequisites:
This course provides a broadly-based introduction to the study of economics. It isdesigned for
students wishing to familiarize themselves with the basics of economics. No particular background
in terms of specific subjects studied is expected or required and no prior knowledge of economics
is necessary for students to undertake a course of study based on this specification. However, a
familiarity with economic concepts would be an advantage.
COURSE DESCRIPTION/OBJECTIVES:
The course of Business Economics covers the two major areas of economics: microeconomicsand
macroeconomics, together with policy applications. The main objectives of economics course for
students are:
to learn and understand the economic concepts and principles and apply them to a variety of
economic situations.
36
Assignements(s) 07
Class Participation 02
Presentations 03
Any Other -
Total 20 20
Grand Total 100
COURSE CONTENT
37
Characteristics of Perfect Competition.
Price & Output Determination in Short run & Long run.
19. Special cases of competitive markets. Back ward bending supply curve.
PREREQUISITES:
Financial Management is a core subject of finance in second Semester at MBA level and assumes that
the student must have basic understanding of accounting terms including Assets, Liabilities and Owners
Equity.
Financial management is the area of business management, devoted to a judicious use of capital and a
careful selection of sources of capital. This course provides an overview of the financial management
basics; introduces some of the basic terms as well as the role that finance plays in the firm and markets
today. The role of the financial manager is examined; discuss the different types of business organizations;
examine how the financial market works; understand accounting income versus cash flows and book values
38
versus market values; study the role of interest rate play in our economy; interpret financial ratios; the
concept of time value of money; and examines and understand financial issues in order to make financial
decisions.
COURSE OBJECTIVES:
LEARNING OUTCOMES:
REFERENCE BOOKS
Students can use following reference books for understanding the concepts
39
An Introduction To Financial Management (Latest Edition)
By:Gary L Trennepohl and James E.Wert,& Glenn V.Henderson.
COURSE CONTENT
Week # Lecture # TOPICS TO BE COVERED
1: financial management:
1. Finance and accounting. What is financial management. Difference
between investing, financing and asset management decisions.
1. Role of financial management:
Goals of the firms, difference between profit maximization and
2.
shareholders wealth maximization, agency problems. Social
responsibility.
2.The Business, tax and financial environment:
Forms of business organization, sole proprietorship, partnership, limited
3.
liability companies, difference between company and LLC, the financial
environments.
2.
The Business, tax and financial environment contd..
Flow of funds, different type of markets, money market and capital
4.
market instrument, advantages and disadvantages of both types of market
instrument, primary market vs secondary markets
The Business, tax and financial environment contd..
Flow of funds, stock exchanges vs OTC markets, financial
5.
intermediaries, mutual funds, direct flow of funds vs indirect flow of
3. funds,
3. Time Value of Money
6. Interest Rate, Simple interest verses compound interest. Calculations of
Missing values in compound interest. Questions and numerical.
40
Time Value of Money contd..
Annuities verses simple compounding and Discounting.
7. Ordinary annuity vs annuity due.
Future value of ordinary annuity and Future value of annuity due .
4. Questions and numerical
Time Value of Money contd…
Present value of annuity.
8.
Present value of an ordinary annuity
Present value of annuity due. Practice questions.
Time Value of Money contd…
Effective Interest. Comparison between nominal interest and Effective
9. Interest.
Compounding or discounting for more than once in a year.
5. Questions.
Time Value of Money contd…
Amortization. Concept of loan amortization.
10
Amortization Schedule.
Questions of annual and semi- annual loan amortization .
Time Value of Money contd…
11.
Practice questions from core and reference books.
4. Valuation of long term securities:
6. Types of long term securities.
12 Difference between different securities.
Bond, types of bonds, non zero and zero coupon bonds,valuations of non
Zero coupon bonds
Valuation of long term securities contd…
Valuation of Non-Zero coupon bond if interest payments are made
13.
semiannually.
Valuation of Zero coupon and Perpetual bond.
7. Valuation of long term securities contd..
Valuation of Preferred stock
14. Valuation of common stock.
Dividend discount models.. constant growth and supernormal growth
model.
Mid Term Exam
Mid Term Break
Valuation of long term securities contd
15. Yield to mauturity of non zero coupon bonds, zero coupon bond and
YTM, Perpetual bonds and YTM. Common stock and YTM
8.
Valuation of long term securities contd
16. Different Yields Yield to maturity , Yield to Call, Current Yield and
Capital Gain and Loss Yield.
Valuation of long term securities contd
17. Practice questions related to valuation of long term securities from core
book and practice books.
9. 6. Capital Budgeting Techniques
Capital budgeting and its importance in finance ,Project evaluation and
18.
selection of alternative methods. Discounted vs non discounted capital
budgeting techniques.
10. 19. Capital Budgeting Techniques
Pay back period, discounted payback periods,
41
Accounting Rate of Return. Pros and cons of Non-discounted techniques
Practice Questions
Capital Budgeting Techniques. Contd…
Net present value NPV Profile and Practice questions
20.
Profitability Index . comparison of Net Present Value and Profitability
Index.
Capital Budgeting Techniques. Contd
21. Internal Rate of Return. Calculations of IRR if cash flows are same or if
they are unequal.
Practical Significance of IRR.
11.
Capital Budgeting Techniques. Contd
Prerequisites:
Students should be specialized in Principles of Management.
COURSE DESCRIPTION/OBJECTIVES:
This course focuses on the Human Resource management and planning. The course emphasis is on
the understanding of the concepts of right person for right job with right policies.
Develop an understanding of key aspects of employment law.
42
Develop an understanding of the requirements of a global workforce
Develop an understanding of the impact of HR related policies on the workforce
Develop an understanding of key human resource functions.
Develop collaborative learning, critical thinking and presentation skills.
Enhance and refine analytical, and research skills related to HRM.
REFERENCE BOOKS
Case studies, Research articles will be provided by the instructor
Human Resource Management by David A. Decenzo and Stephen P. Robins
ASSESSMENT INSTRUMENT WITH WEIGHTS
COURSE CONTENT
43
4. Role of HRM in providing strategic competitive advantage
13. Coaching, Designing effective training system, Training methods, Evaluating training
program(Continued)
7.
14. Revision & Quiz
MID TERM EXAMS
MID TERM BREAK
15. Performance management, Purpose of performance management
17. Employee separation and retention, How to retain good employees, How to fire the
9. unwanted stuff, Sources of Job dissatisfaction
18. Case Study
19. Pay structure decisions, Internal equity Recognizing employee contribution with pay
10.
20. External equity, Recognizing employee contributions with pay, Pay Program
44
26. Project Presentations of assigned projects.
COURSE DESCRIPTION/OBJECTIVES:
This course provides an introduction to the fundamental concepts of managerial accounting.
The Focus of the course will be on the accounting function internal to organizations.
ManagerialAccounting is concerned with the analysis of and accounting for costs, managerial
planning ,Decision making activities and control.
The nature and behavior of costs and the usefulness andLimitations of accounting data for this
purpose.
Managerial accounting, where provides some data for financial statements, prepared for external
users, has as its primarypurpose the development and presentation of information useful to
internal management fordecision making, planning and control.
Explain cost management concepts, product costing techniques, and planning &
Control systems;
Use relevant information for making decisions;
Prepare a master budget and a flexible budget, compare the budgets with actual
Results analyze and interpret variances;
Apply Management Accountants’ Codes of Ethics to resolve an ethical situation;
Develop verbal and writing communication skills and teamwork ability
REFERENCE BOOKS
45
Garrison H. Ray, Noreen W. Eric (2004) 10th edition Managerial Accounting Irwin
publishers
ICMAP (2005) Stage 2 Fundamentals of Cost and Management Accounting PBP
professional education
COURSE CONTENT
46
different steps involved in it.
11. Direct Material consumed in production.
Direct Labour cost incurred.
6. Incurrence of Factory overhed cost in production
12 JOB ORDER COSTING.
Introduction of job order costing.
13. Types of JOB Order Costing Job cost sheet & its components,
7.
14. Preparation of job order sheet
MID TERM EXAMS
MID BREAK
15. COST-VOLUME-PROFIT ANALYSIS
8
16. One Product Cost-Volume-Profit Model
17. Contribution Margin Ratio, changes in fixed cost ,sale price and volume
9 18. ACTIVITY-BASED-ACCOUNTING
47
Semester - III
48
Prerequisites:
None .This is a compulsory course, better understanding all basic courses such as
marketing, management, and finance courses as the entrepreneurs need to excel in all
these functions to be able to write a business plan for this course. Furthermore with their
startup projects students
Course Description:
Entrepreneur, Start up business, arrange funding, creativity, innovation, Effectuation, business
plan and intellectual property are a few concepts which can explain if taken simultaneously the
subject Entrepreneurship. The air of this subject is different from other management subject
though they feel like carrying same philosophy. Entrepreneurial intention and effectuation
principles set them apart from other business subjects which emphasize on continued planning.
In today’s competitive world where we are facing intense competition in every field not only
from national but from a global perspective. The developingdigital age andE-business has
opened war of the brands/ businesses from many sides concurrently. The emphasize of teaching
comprehensively financial, marketing, production plans and social entrepreneurship concepts
will provide the students better to handle any situation presented to them.
Objectives:
To understand and handle your own and corporate business this course will equip the students
with appropriatesubject knowledge and practical skills for managing business investments and
fundraising for startups.
A thorough emphasize on writing the winning business plan and
Transforming the idea into a proto type
Initiate a startup will provide a sound platform for a successful business which will contribute
and boost economic activity in Pakistan.
Intended outcome
This course explores the allure of entrepreneurship, teaching students how to successfully start their
own businesses. With real business profiles of inspiring young entrepreneurs,
Reference Books:
Innovation and Entrepreneurship by Peter F. Drucker Harper Collins publishers UK
49
Naqi, Dr. S. M, Entrepreneurship – A Recipe for Economic Development: Lahore, Naqi Hyder &
Associates
COURSE CONTENT
50
MID TERM EXAMS
.
MID TERM BREAK
.
19. (Assessing a New Venture’s Financial Strength and Viability
8.
20. Process of financial management
21. Building a New-Venture Team
9. 22. Building a New-Venture Team
23. Getting Funding or Financing
10. 24. Local Venture Capitalist or Business Angel
Prerequisites:
Students should be specialized in production and operations management aspects.
COURSE DESCRIPTION/OBJECTIVES:
This course gives you an introduction to the functional area of production and operations
management as practiced in manufacturing industries and the services sector. It includes
decision-making, project management, facility layout in manufacturing and services industries,
waiting lines, quality control, just-in-time systems, forecasting, aggregate planning, inventory
management, materials requirements planning (MRP), and operations scheduling.
To provide an introductory course in Prodn/Opns. Management.
To present the student with an overall view of the decision-making process as it relates to the
major areas of Production/Operations Management.
To place the historical development of Prodn./Opns. Mgmt. Techniques in their perspective by
discussing the evolution of principles that make it possible to design facilities, processes, and
control systems with a degree of predictability as to their performance.
51
To present the principles of operations economies (how to employ labor materials, machines,
and capital) in a balance to match the changing relative values of the basic components.
The students will develop the skill of the decision-making process and apply the principles that
make it possible to design facilities, processes, and control systems with a degree of
predictability as to their performance.
COURSE CONTENT
52
Definition Organizations for creation of goods and service
3. The productivity Challenger and related problems
2.
4. The productivity Challenger and related problems
5. Systems, Mission, Strategy-Strategic/Tactical Decisions
Design of goods and services, managing quality
3.
6. Systems, Mission, Strategy-Strategic/Tactical Decisions
Design of goods and services, managing quality
7. Operation management in global environment
Competitive advantage in global environment
4.
8. Project management
CPM method
9. Project management
5. CPM method
10. Network approaches,AOA and AON and related problems
11. Network approaches,AOA and AON and related problems
6.
12 Probability and Z value calculation
13. PERT analysis, three time estimates in PERT and related problems
7.
14. PERT analysis, three time estimates in PERT and related problems
MID TERM EXAMS
MID TERM BREAK
15. Crashing the project and concept of equalization
8.
16. Crashing the project and concept of equalization
17. Qualitative and quantitative forecasting approaches
Time series forecasting
9.
18. Qualitative and quantitative forecasting approaches
Time series forecasting
19. Forecasting error models
10.
20. Simplex method and related numericals
21.
Simplex method and related numericals
11.
22. Hungarian method
Problems and calculations
23. Hungarian method
12. Problems and calculations
24. Linear Programming, Corner point method and related problems
25. Linear Programming, Corner point method and related problems
13. 26. Layout strategy and Location Strategies
Types of lay out , waiting line models
27. Layout strategy and Location Strategies
14. Types of lay out , waiting line models
28. Just-in-Time and Lean Production Systems
END TERM EXAMS
53
Course Title: Business Research Methodology
Prerequisites:
Students should know the basic concept of research especially in business area.
COURSE DESCRIPTION/OBJECTIVES:
REFERENCE BOOKS
» Saunders M, Lewis P & Thornhill A, (Latest Edition) Research Methods for Business
Students.Financial Times- Prentice Hall
» Bryman A, Research Methods & Organisation Studies, Unwin-Hyman Gill J & Johnson P,
Research Methods for Managers, Paul Chapman Publishing
» Huff D, How to lie with statistics, Penguin
» Marsh C M, The Survey Method, Longman
» Oppenheim A N, Questionnaire Design, Interviewing & Attitude Measurement, Pinter
» Yin R K, Case Study Research: Design & Methods, Sage
COURSE CONTENT
55
Generalizability
Parsimony
4. The Hypothetico-deductive Method
The seven step process in the The Hypothetico-deductive Method
identify a broad problem area
Define the problem statement
Develop Hypotheses
Determine measures
Data Collection
Data Analysis
Interpretation of Data
Review of The Hypothetico-deductive Method
56
Directional and non-Directional Hypotheses
Null and alternative hypotheses
6. Survey research
Observations
Case Studies
Grounded Theory
Section Research
Mixed Methods
Unit of analysis: Individuals, Dyads, Groups, organizations, cultures
Time horizon Cross Sectional Versus longitudinal study
Cross sectional Study
Longitudinal Study
57
14. The questioning technique
Review of tips to follow when interviewing
Face to face interviews advantages and disadvantages
Telephone Interviews Advantages and disadvantages
Additional sources of bias in interview data
Computer assisted interviewing
Cati and Capi
Advantages of software packages
Review of interviewing
MID TERM EXAMS
MID TERM BREAK
58
Comparative scale
International Dimensions of scaling
Goodness of measures
Item analysis
validity
Content validity
Criterion related validity
Construct validity
Reliability
Stability of measures
Internal consistency of measures
19. Sampling
Population
Element
Sample
Sampling unit
Subject
10.
20. Parameters
Reasons of sampling
Efficiency in sampling
Sampling as related to qualitative studies
12. 23. Relationship between two nominal variable Chi square X2 test
Correlations
Excelsior Enterprises: descriptive statistics Part 1
Testing Goodness of data
Reliability
Excelsior enterprises : checking the reliability of the multi item measures
Validity
59
24. Qualitative Data Analysis
Data reduction
Data display
Reality and validity in qualitative research
25. Other methods of gathering and analyzing data
Reseach Paper discussion
13.
26. Reseach Paper discussion
27. Presentation and Revision
14.
28. Presentation and Revision
END TERM EXAMS
Semester - IV
3+0
MGT - 532 Business Law
3+0
MGT-533 Knowledge Management
3+0
MGT - 537 Leadership & Organizational Behaviour
3+0
Elective III
3+0
Elective IV
60
Course Title: Business Law
Prerequisites:
The student must have cleared the 6th semester in the case of BBA and the 3rd semester in the case of MBA
COURSE DESCRIPTION/OBJECTIVES:
Introduction of legal issues to the students, that impact business responsibility as managers.
The courses will help managers to identify areas of legal liability and risk and suggest how to
minimize legal risk.
In each topic covered during this course the emphasis is placed on how to identify the legal duties
that apply for a manager and the legal liabilities that may be attracted by their actions.
61
3 Internal Evaluation
Breakdown
Quizes 5%
Assignments/Presentations 10%
Class participation 5%
Total 20%
Grand Total 100
CLASS ASSIGNMENT:
Students are required to submit atleast two assignments. They are encouraged to use the legal sources such
as some very informative websites, Books, Research Articles and must give proper citations.
COURSE CONTENT:
5. Discharges of Contract
Remedies for breach of contract.
62
8. QUIZ
9. SALE OF GOODS ACT 1930
Contract of sale.
Transfer of property as between seller and buyer.
5.
10. Performance of the contract
Unpaid seller
11.
COMPANIES ORDINANCE 1984
Preliminary / Definitions /
6. Salient features of a company.
Memorandum of Association
12 Articles of Association
Management and Administration
13. Winding up
7.
14. Revision+QUIZ
MID TERM EXAMS
MID TERM BREAK
15. FACTORIES ACT 1934
Definition
8. Inspecting Staff
16. Health & Safety
Restriction on working hours of adults
17. Holidays with pay and over time
9. Special provision adolescent and children
18. Penalties and procedure
19. SOCIAL SECURITY ORDINANCE 1965
Definitions
10.
Organization
20. Contribution
21. Benefits
22. INDUSTRIAL RELATIONS ACT 2012
11. Definitions
Trade Unions
Application for Registration.
23. Corporation of Registered Trade Union.
12. 24. Worker’s Participation and Dispute Resolution.
Labor Court
25. Procedure and powers of labor court.
Appeal to High Court.
13.
26. National Industrial Relations Commission (NIRC).
Penalties and Procedure.
27. Revision
14.
28. Revision
63
END TERM EXAMS
Prerequisites:
The students should have learnt the Human Resource Management Processes.
COURSE DESCRIPTION/OBJECTIVES:
The course basically explains the key aspects of the learning organization for sustainable
competitive advantage of an organization by covering all key areas i.e. physical, human,
infrastructure and financial activities.
This course aims to explore the nature of organizational knowledge and the way it may be
identified, nurtured, captured, and shared across work communities.
The course will provide a comprehensive view of how knowledge operates in organizations
and a practical as well as how it may be better managed to further the goals of the
organization.
A strategic approach to knowledge management is developed, recognizing the important link
between knowledge and organizational outcome
Explain the importance of Knowledge Management in business and how knowledge is created,
dispersed and used in the best way.
Explain how Security Knowledge Management Systems (SKMS) can be used and the
advantages linked to these systems. This course aims to explore the nature of organizational
knowledge and the way it may be identified, nurtured, captured, and shared across work
communities.
REFERENCE BOOKS
64
Knowledge Management in Theory and Practice by Kimiz Dalkir, 2nd Edition, 2012.
ASSESSMENT INSTRUMENT WITH WEIGHTS
COURSE CONTENT
65
21. The Role of Organizational Culture: Different Types of Cultures, Culture at the
11. Foundation of KM
22. 5 Ps of Strategic KM
23. Structural support for KM
12.
24. Organization Structure and Staffing
25. Knowledge Management Tools: Knowledge Capture and Creation Tools, Data Mining
13.
and Knowledge Discovery, Blogs, Mashups
26. Personal Knowledge Management, Networking Technologies, Intelligent Filtering
Tools, Adaptive Technologies
27. The KM Team: Major Categories of KM roles, KM Roles and Responsibilities within
14. Organizations
28. The KM Profession, The Ethics of KM
END TERM EXAMS
Prerequisites:
Students should be specialized in Principles of Management and Human Resources Management
COURSE DESCRIPTION
Organizational Behavior is an important field of study for anyone who plans to work in an organization
at some point in his /her life. Organizational behavior is the study of how individuals relate in the
workplace and how groups and organizational structures affect individual behavior. Organizational
behavior has three levels of focus: individuals, groups (or teams) and organizations. The understanding
of some key principles regarding how people behave can help in becoming more effective co-worker,
team member, organization citizen and most importantly an effective leader.
Course Objectives
The course first part is understanding about organizational behavior has three primary objectives
To examine central theories and concepts in organizational behavior which provide students with in-
depth understanding of human behavior issues in organizations
66
To develop students analytical and problem solving skills as they relate to organizational behavior
issues
The second part comprises of effective leadership based on the following objectives
Course Outcomes
COURSE CONTENT
67
Week # Lecture # TOPICS TO BE COVERED
1. Orientation, outline discussion, Introduction to Organizational behavior
1. 2. Definition of OB, Importance of Organizational Behavior – an
overview
3. Historical background of OB
2.
4. Challenges and opportunities for OB, Theoretical foundations for OB
5. Perception, Personality and attitudes: Importance and definition of
perception, Social perception (Attribution theory, stereotyping and Halo
3.
effect)
6. Big five model, MBTI, Important personality characteristics
7. The nature and dimensions of attitude (Components and functions),
Ways of changing attitudes, Job satisfaction, OCB and
4.
organizational commitment
8. Motivation: Meaning, content theories of motivation
9. The process theories of motivation
5.
10. Contemporary theories of motivation
11. Learning: Learning theory background, Principles of learning:
6. Reinforcement and Punishment
12 Group and teams, Nature and dynamics of formal and informal teams
13. Revision
7.
14. Revision
MID TERM EXAMS
MID TERM BREAK
15. Definition of conflict and transition in conflict thought
8.
16. The conflict process, intra personal and intra group conflict,
17. Definition of stress and background of stress
9.
18. Causes of stress, effects and strategies for coping stress
19. Power and Leadership: The meaning of power, contrasting leadership
10. and power , bases of power
20. Political strategies used to acquire power
21. Leadership definition, traditional theories of leadership
11.
22. Modern theories of leadership
23. Leadership styles
12.
24. Traits, motives, characteristics of leaders
25. Leadership behaviors, roles and activities of leadership
13.
26. Contingency and situational leadership
27. Influence tactics of leadership
14.
28. Revision
END TERM EXAMS
68
Semester – III / IV Specialization Courses
For MBA (3.5) / MBA Executive / BBS
69
Course Title: Analysis of Financial Statements
PREREQUISITES:
COURSE OBJECTIVES:
Financial reports are the primary means by which managers communicate company results to
investors, creditors and analysts. These parties use the reports to judge company performance, to
assess creditworthiness, to predict future financial performance, and to analyse possible acquisitions
and take-overs. Users of financial statements must be able to meaningfully interpret financial reports,
construct measures of financial performance and analyse the reporting choices made by companies.
Also, since company managers choose accounting techniques when making their reports, users must
learn to undo the effects of these accounting choices. The purpose of this course is to give the
foundation for such analysis.
LEARNING OUTCOMESW:
On completion of this course unit, successful students will be able to:
Calculate and interpret a range of accounting ratios from the financial statements of large
companies;
Appreciate the complex nature of real life financial statement ratio calculations;
Understand the role of, and draw upon, the strategic (competitive and sustainability)
context of a business in interpreting that business's financial statements;
Effectively interpret financial statements from the perspective of the forward-looking
information needs of different stakeholders;
Understand a range of factors that can indicate the quality and reliability of financial
statement information;
Appreciate the various sources of data that may be useful in analyzing the position,
performance and future prospects of a firm
The Analysis and use of Financial Statements (3 rd Edition) By:Gerald I. White, Ashwinpaul
C. Sondhi, and Dov Fried.
Financial Statement Analysis Using Financial Accounting Information (7th Edition) By:
Charles H. Gibson
Fundamentals of Corporate Finance (5 th Edition Chapter # 18 only) By:
70
Brealey/Myers/Marcus
Fundamentals of Corporate Finance (6 th Edition Chapter # 4 only) By:
Ross/Westerfield/Jordan
Week # Lecturer
TOPICS TO BE COVERED
#
1 Financial statements, elements of financial statements, properties of
statements, financial reporting system, GAAP, accounting principles.
Framework for Financial Statements Analysis
10
11
12
71
Case study: Cooper Tire and Rubber company
14 Presentation of the AFS(project #1)
15
8 MID TERM EXAMINATION
16 MID TERM BREAK
19 Analysis of inventories:
Inventory and the cost of goods sold. Basic relationship; incase of rising
10
20 prices and in case of lower prices, comparison of the information
provided by the alternative method,
Chapter # 6 (Sondhi) Chapter # 7 (Gibson, p. 265)
Analysis of inventories contd…
Inventory and the cost of goods sold. Basic relationship; incase of rising
prices and in case of lower prices, LIFO vs FIFO, cash flows, income
statements, cash flow and working capital effects.
Chapter # 6 (Sondhi) Chapter # 7 (Gibson)
21 Analysis of the Cash Flow Statement
Difference between cash and cash equivalent,Types of cash flow
11
22 statements Difference between the direct and indirect method of cash
flow statements.
Chapter # 3 (Sondhi) Chapter # 11 (Gibson)
23 Analysis of the Cash Flow Statement. Contd…
Adjustment of non-cash entries. Adjustment of depreciation and
12
24 accumulated depreciation in cash flow statement, both direct and indirect
method.
Chapter # 3 (Sondhi) Chapter # 11 (Gibson)
25 Statement Analysis for Special Industries:
Banks, Utilities, Oil and Gas,
13
26 Transportation, Insurance, Real Estate Companies
Chapter # 15 (Gibson)
72
Course Title: Corporate Finance
PREREQUISITES
73
Financial Accounting, Financial Management
COURSE DESCRIPTION/OBJECTIVES:
Every decision that a business makes has financial implications, and any decision which affects the
finances of a business is a corporate finance decision. The objectives of the course is
To provide the students basic concepts of corporate finance
To provide students with an in-depth knowledge of business finance concepts, principles and
methods and
To develop the ability and skills to develop finance concepts to be applied in different
organizations.
to help the students to understand the financial problems faced by the business today, as well as
the best way to solve these problems
RECOMMENDED TEXTBOOKS:
REFERENCE BOOKS:
Theory and problems of Financial Management By M Y Khan & P K Jain (5th Edition)
74
Total 20
Grand Total 100
LECTURE PLAN:
75
EBIT-EPS indifference point. Calculations
INVESTING DECISIONS
Lease financing:
15.
Features of lease, finance lease and operating lease, sale and lease back ,
8. single investor vs leveraged lease, accounting and tax treatment of lease.
Lease financing : contd…
16. Comparison of Leasing vs debt financing . Lease payments made at the end
of time period. Payments made in arrear.
Lease financing: contd..
17. Lease buy or borrower decisions. Questions and problems relating to lease,
end of Chapter questions and numericals.
Mergers. Amalgamations and acquisitions/takeovers: contd…
9.
Definition, classification of acquisitions. reasons for mergers and
18. acquisitions Financial Framework: Evaluating a potential merger,
Determining Firm’s Value (Book Value, Appraisal Value, and Market
Value).
Mergers. Amalgamations and acquisitions/takeovers:contd..
Earnings impact and market value impact. Bootstrapping EPS, Mergers as
19.
Capital Budgeting, Net Present Value Approach, Acquisitions and Valuation
10. matters (Accounting for mergers
Mergers. Amalgamations and acquisitions/takeovers: contd..
20. Purchase Vs Pooling of Interest method. tax Aspects Of mergers,
Divestitures, spin offs, sell offs, LBO’s
Mergers. Amalgamations and acquisitions/takeovers: contd..
21. Mergers as a capital budgeting decisions, what are the steps for preparing a
combined balance sheet, Qque Questions and problems
11.
22. CASE STUDIES RELATED TO CORPORATE RESTRUCTURING
76
shares and stock splits.
Course Description
The course explains the risk management types and techniques and its application in the financial
institutions. The speculative hedging approaches critically demonstrate the management objective risk.
Reference Material:
Investment Analysis and Portfolio Management, 8th Edition, Frank K. Reilly and Keith C. Brown
Financial Markets and Institutions: An Introduction to Risk Management Approach, 6thEdition by Anthony
Saunders and Marcia Millon Cornett
Course Objectives:
1. To acquaint the students with the categories of risk
2. To demonstrate the hedging approaches to manage risk
3. Introduction to derivatives markets and tools
Course Outcomes:
Technical knowledge about the management of risk in financial and non-financial institutions
Week 1
Introduction (Scope of the subject)
Financial Markets and their role in the global economic system
Emerging trends in the global Financial Markets
Risk and its various types
77
Week 2
Risk and Return relationship
Identifying Major Financial Risks
Foreign currency Risk
Derivatives Markets, Past present and future, Purpose of derivative markets and its
Criticisms
Week 3
Interest Rate Risk
Term structure of interest rate
Theories for the determination of interest rate
Risk Management Process
Week 4
Money Market hedging:
Hedging a Payment
Hedging a Receipt
Week 5.
Forward (Advantages and Disadvantages)
Pricing and Valuation of Forward Contract
Currency Forwards
Week 6
Future(Advantages and Disadvantages)
Pricing and Valuation of Future Contract
Week 7
Option
Call option
Put Option
Use of Call option for speculation
Use of Put option for speculation
Week 8
Option Strategies
o Bull Spread
o Bear Spread
o Butterfly Spread
o
Week 9
Straddle
Straggle
Strip
Strap
Week 10
Credit Risk
Methods to measure Credit risk
o Qualitative based models Quantitative based models
Linear Discriminant Analysis (Altman’s Z-Score model) etc
Week 11
Operation Risk
Types of Operational Risk
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Week 12
Sovereign Risk
Economic Factors
Debt Rescheduling
Week 13
.Value at Risk
Methods for Computing the VaR
Assumption of VaR
Week 14
Factors effecting Value at Risk
Computation of VaR for each security in portfolio
Portfolio VaR
Marginal VAR and Component VAR
Week 15
Country Risk and its Importance
Revision
Reference Material
Business Pages of Dawn News, Business Recorder, Karachi Stock exchange Website
79
Course Objectives: The objective of the course is to study theory and empirical evidence relevant for
portfolio management. An emphasis is placed on understanding how an investment professional would
allocate funds in a hypothetical portfolio. Major topics include estimation of capital market parameters,
trade-off between risk and return, optimal portfolio selection, equilibrium asset pricing models, and
delegated portfolio management. Emphasis will be put on development of techniques that should be
part of the tool kit of those interested in becoming professional investors and/or researchers in finance.
The course material is tilted heavily towards equity markets.
Course Outcomes:
1. have an understanding of the nature of an investment, the characteristics of financial assets and
the investment environment
2. be able to describe the investment management process and understand the role of objectives
and strategy in the portfolio construction process
3. be familiar with the concepts of modern portfolio theory and have an intuitive understanding of
asset pricing models
4. have an understanding of the influence of macroeconomic and microeconomic factors on
securities markets and the pricing of financial assets
5. be able to display competence in the use of various methods of fundamental analysis to value
shares
6. understand various approaches used in portfolio management
7. understand the issues associated with the evaluation of portfolio performance and apply various
performance evaluation techniques.
80
The Portfolio Management Process
The need for Policy Statement
Input to the Policy Statement
7. The importance of asset allocation
Objectives and Constraints of Institutional Investors
Setting investment in a Global Market
8. The case for global investments
Global Investment Choices
Fixed-Income Investments
Equity Investments
9. Special Equity Instruments
Options
Futures Contracts
10. Historical Risk and Return on Alternative Investments
Organization and Functioning of Securities Markets
What is Market?
11. Types of Markets
Money Vs Capital Markets
Primary Vs Capital Markets
12 Debt Vs Equity Markets
Regional exchanges and the over-the-counter market
Detailed Analysis of Exchange Markets
How Securities are traded
Types of Orders
Changes in the Securities Markets
13. Security Market Indicator Series
Uses of Security Market Indexes
Differentiating Factors in Constructing Market Indexes
14 Stock Market Indicator Series
Value-Weighted Series
Price-Weighted Series
Un-weighted or Equal-Weighted Series
MID TERM EXAMS
MID TERM BREAK
15. Bonds Market Indicator Series
Investment Grade Bonds
16. Junk Bonds
Annual security risk-returns and correlations
Comparison of Indexes Over Time
Efficient Capital Markets
Why should capital markets be efficient?
Alternative efficient market hypotheses
Implications of efficient capital markets
17. Tests and results of efficient market hypotheses
Weak form hypothesis: Tests and results
Semi-strong form hypothesis: Tests and results
18. Strong form hypothesis: Tests and results
An Introduction to Portfolio Management
Background assumptions
Markowitz portfolio theory
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19. Risk and return of a portfolio
Measuring risk and return
20. Expected return for individual investment
Expected return for a portfolio
Variance and standard deviation of return for an individual investment An
21 Introduction to Portfolio Management….
Variance and standard deviation of return for a portfolio
22 More than two assets portfolio and estimation issues
The efficient frontier
The efficient frontier and investor utility
Note:
1. The list of topics and number of weeks given can vary as the above schedule is tentative. Also,
the date of examination may be shifted later or earlier.
2. All the topics given above will be discussed in the class with reference to and in comparison
with the local market i-e; Pakistan Stock Exchange. The referred text book is international
material to provide the students a comprehensive and broad idea of developed stock market
instruments and portfolio theories followed all over the world and then, discussion on local
mechanism.
3. Seminars/ guest lectures will be arranged during the course to provide the students a view of
professional experts.
Course Code:
Credit Hours: 03
Course Instructor: Mrs. Irum Jabeen
Prerequisites:
Career Management and Planning is a specialized subject and assumes that the student must have basic
understanding of human resource management and management's concepts and strategies.
82
COURSE DESCRIPTION:
Career management is conscious planning of one’s activities and engagements in the jobs one
undertakes in the course of his life for better fulfilment, growth and financial stability. It is a sequential
process that starts from an understanding of oneself and encompasses occupational awareness. An
individual’s career is the sole source of one’s natural expression of self. It is an integral component of
one’s life and therefore the need for its management. Career management is more or less like the
organizational management; after all an organization is nothing but an assortment of individuals.
The process of career management begins with the formulation of goals and objectives those that are
short term or meant to be achieved in the short run. This is a tedious task compared to a long term
career goal which is more or visionary in nature. Since the objective is short term or immediate, it is
more of action oriented. Second it demands achievement every day, every moment. Again this step can
be very difficult for those who are not aware of the opportunities available or are not completely
conscious of their talents. However more specific, measurable and achievable the goals, greater are the
chances of the management plan bearing fruit. Achievement of goal requires a well chalked strategy,
which implies a plan of action to achieve the goal. This has to be followed by drafting or establishment
of procedures / policies / norms or rules that govern action or practice. The final step in the career
management process is evaluation of the career management plan for ensuring that progress is being
made or if there is a need to introduce some changes in the latter.
COURSE OBJECTIVES:
The course aims at:
1. Providing the students with insight of different aspects of career management and planning.
2. Helping students develop a thorough understanding of theory and research in the area of career
management and planning so that they may develop their own career.
3. Creating understanding about one's potential and knowing the possible career paths.
4. Helping the students to develop decision making and analytical skills required in understanding
and dealing with career issues.
REFERENCE BOOKS
Career Management Secrets 2010 Edition, by Carolyn Boyes.
83
Personality Development and Career Management: A Pragmatic Perspective, 3rd Edition, by R
M Onkar.
Handbook of Career Management by Saiki Danyi
COURSE CONTENT
1. Overview of HRM
1.
2. Overview of HRM
3. Learning Objectives, Importance of CMP in HR practices
2.
4. Learning Objectives, Importance of CMP in HR practices
5. Role of Training and Development in Career Management and Planning.
6. Five pillars of your personality development & career advancement
3.
(chapter no.1 of Personality Development and Career
Management: A Pragmatic Perspective, 3rd Edition, by R M Onkar)
7. Identify the reasons why companies should help
4. employees manage their careers.
8. Why and how the concept of a career has changed.
9. The development tasks and activities in the career development process.
5.
10. Value of Career Motivation
11. Comparison of Traditional Career
and Protean Career
6.
12 Discuss the role of the web in career management.
Effectively perform the manager’s role in career management.
13. Career Management Models
7.
14. Articles/ Case studies
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17. Guide to Career Exploration and self-exploration
Tutorial activity: Journey into self-awareness: Discussion of career
9.
autobiography and interview with significant others.
18. Design a career management system
19. Making a self Assessment Report, developing "My Values" Report
10.
20. Goals, Strategies and Appraisals linked with CMP
21. Articles/Case Studies/ Video Lectures
11.
22. Introduction of career development
12. 23. Occupational choice: Preparation of work
24. Organizational Entry: Individual actions and Organizational actions
25. What it contains:
1. Self-awareness, Opportunity Awareness, Presentation skills
CV, Application, Interview and Selection Training, Job Stress
13.
26. What it contains:
2. Self-awareness, Opportunity Awareness, Presentation skills
CV, Application, Interview and Selection Training, Job Stress
27. Project Presentation
14.
28. Project Presentation
END TERM EXAMS
Prerequisites:
Students should be specialized in Human Resources Management.
Students should know the basic concept of change and development.
COURSE DESCRIPTION/OBJECTIVES:
The course is about the study of behavioral science techniques to improve organizational health
and effectiveness, internal relationships and problem-solving capabilities.
Organizational learning, transition processes, changing values, diversity of labor forces and
other challenges put forward by globalization are some of the topics discussed.
Establishing relationships with key personnel in the organization (often called "entering"
and "contracting" with the organization);
85
Researching and evaluating systems in the organization to understand dysfunctions and/or goals
of the systems in the organization ("diagnosing" the systems in the organization);
Identifying approaches (or "interventions") to improve effectiveness of the organization and its
people;
REFERENCE BOOKS
Harvard business review and case studies
ASSESSMENT INSTRUMENT WITH WEIGHTS
COURSE CONTENT
86
7. Theories of planned change
4.
8. Cont……..
9. Dimensions of planned change
5.
10. Cont……..
11. Characteristics of OD practitioners
6.
12 Cont………..
13. Internal versus external OD practitioners and Skills of OD prectioners
7.
14. Revision
MID TERM EXAMS
MID TERM BREAK
15. Evaluating and institutionalizing O D interventions
8.
16. Cont……..
17. Human resource interventions: interpersonal and group process approach;
9.
18. Cont……….
19. Organization process approach of HR interventions
10.
20. Cont……….
21. Techno-structural interventions
11.
22. Cont………..
23. Human resource management interventions
12.
24. Cont…….
25. Strategic interventions
13.
26. Evaluating and institutionalizing O D interventions
27. Cont………………
14.
28. Human resource interventions: interpersonal and group process approach;
END TERM EXAMS
Prerequisites:
Students should be specialized in Human Resources Management.
COURSE DESCRIPTION/OBJECTIVES:
This course focuses on the development of compensation structure development in the
organizations.
The course emphasis is on the understanding of the concepts like: Job analysis, job design, job
description, job evaluation, Pay structures, strategic perspective of the compensation, internal
alignment and external competitiveness, individual pay, relational rewards and benefits (long-
term and short-term).
The course will enable the students to know the techniques of compensation structure
development of different management levels and blue collar employees.
87
The CSD course will enable the students to align the compensation and pay structures of the
employees with overall strategic objectives of the organizations.
The course provides an insight into Compensation Management subject and will achieve
following objectives:
Enable the students to know the core ideas about compensation management.
What is objective and scope of the compensation management?
Create ability to identify problems related with jobs evaluation, job design, job description and
their relation with compensation and rewards.
Ability to design and structure the wage and salary systems and solve organizational problems
related with compensation management.
COURSE CONTENT
88
3. Alignment (internal equity);approaches to job value; characteristics of a good pay
2. structure
4. Job based structure; Job-evaluations; Methods of job evaluations
5. Person based structures; skill based; competency based; comparison between the two
3. 6. External Competitiveness(external equity); what shapes external competitiveness;
how labor markets work
7. Compensation differentials; efficiency wage and signaling theories; labor supply;
4.
8. Compensation- Definition; Factors affecting compensation; Pay structure, Internal &
external Alignment; Benefits
9. Strategic perspective, How to achieve Competitive advantage; Total compensation
development
5.
10. Alignment (internal equity);approaches to job value; characteristics of a good pay
structure
11. Job based structure; Job-evaluations; Methods of job evaluations
6.
12 Person based structures; skill based; competency based; comparison between the two
13. External Competitiveness(external equity); what shapes external competitiveness;
7. how labor markets work
14. Compensation differentials; efficiency wage and signaling theories; labor supply;
MID TERM EXAMS
MID TERM BREAK
15. Wage and salary survey: standard steps
8.
16. Building salary structure; mid point; scale; progression; smoothing; overlaps; exercise
17. Individual pay fixation; seniority based; performance based
9.
18. Performance appraisal; training raters
19. Contributions (individual equity); Managing fairness, Expectations and results,
Integrative model of individual equity;
10.
20. Benefits and other administration issues, components of successful incentive plans &
Project presentation
21. Organizational culture, openness, communication, International compensation
11. policies
22. Building salary structure; mid point; scale; progression; smoothing; overlaps; exercise
23. Individual pay fixation; seniority based; performance based
12.
24. Performance appraisal; training raters
25. Contributions (individual equity); Managing fairness, Expectations and results,
Integrative model of individual equity;
13.
26. Benefits and other administration issues, components of successful incentive plans &
Project presentation
27. Revision
14.
28. Revision
END TERM EXAMS
89
Course Code: HR-571
Credit Hours: 03
Course Instructor:
Prerequisites
Students should be well familiarized with the concepts of Human Resources Management.
COURSE DESCRIPTION
This course is about job analysis and performance appraisals based on it. It presents to the students the
process of conducting job analysis and then using the analysis information to evaluate performance of the
employees. The course incorporates two parts. The first one is on the process of conducting a job analysis and
the second one is on performance appraisals.
INTENDED COURSE LEARNING OUTCOMES
The primary goal of this lesson is to reinforce that employees should be appraised on the essential
functions and competencies required for the job and that these are gleaned, first and foremost,
through job analysis.
Second objective of the course is to teach students where to find the information to create a
performance appraisal instrument and how to write understandable and readily evaluated
metrics to measure employees’ performance.
RECOMMENDED TEXT BOOK
Job analysis: methods, research, and applications for human resource management in the new
millennium by Michel T.Brannick and Edward L Levine
Performance management : concepts, skills, and exercisesby Robert L Cardy; Brian Leonard
REFERENCE BOOKS
Human Resource Management; Creating a competitive Advantage by Raymond Noe 9th edition.
David A. Decenzo and Stephen P. Robins (HUMAN RESOURCE MANAGEMENT).
COURSE CONTENT
Week # Lecture # TOPICS TO BE COVERED
1. 1. An introduction to Job Analysis, The uses of job analysis
90
2. Core concepts of the area
3. Importance of job analysis (Data to be gathered, uses of job design)
2.
4. Building blocks of job analysis methods
5. Descriptors, methods and sources of data collection, unit of analysis
3.
6. -same as above-
7. Work-oriented Methods (Time and motion study, Criticisms)
4.
8. -same as above-
9. Functional job analysis (worker functions, job analysis procedure,
5. describing the work, DOL FJA and Fine’s FJA)
10. Task analysis inventory, Critical incident techniques
11. Worker-oriented methods, Job Element Method, Position analysis
6. questionnaire
12 Cognitive task analysis
13. Hybrid methods (Multi-method job design questionnaire,
7. occupational information network)
14. Job description, specification, evaluation and job design.
MID TERM EXAMS
MID TERM BREAK
15. Concept of Performance appraisal; what it is and what it isn’t
16. Appraisal methods, Choosing a source of performance information,
8.
Approaches to measuring performance, Rater errors in performance
management.
17. Employee separation and retention, How to retain good employees,
9. How to fire the unwanted stuff, Sources of Job dissatisfaction.
18. Performance management as a system
19. Multi Method Job Design Questionnaire, Position analysis
10. questionnaire.
20. Occupational network
21. The performance appraisal meetings
11.
22. Performance diagnosis and improvement
23. Job analysis and performance evaluation for teams
12.
24. -same as above-
25. Performance management in action (agreeing on goals and
13. objectives,
26. Planning performance with staff, preparing for yearly review)
27. Reviewing and evaluating
14.
28. Revision
END TERM EXAMS
91
Course Title: Advertising & Promotion
Course Code:MKT-562
Credit Hours: 3+0
Course Instructor:
PREREQUISITES:
Marketing &Management
COURSE OBJECTIVES:
The main objective of this course is to give an idea of the application of marketing techniques to a
specific brand and brand line. Through this course study students will come to
know that why brands are important? What they represent to consumers? And
what should be done by firms to manage them properly. This course study will
also provide you a guideline that how brand equity can provide marketers a
valuable perspective and how brand equity represents the added value endowed
to a product. This course study will also provide a comprehensive guideline
about strategic brand management and how to improve the long-term
profitability of the brand strategies. Through this course study students will be
able to gain some numerous practical insights about brand decisions.
METHODS OF TEACHING:
Describe the methods of teaching to deliver the course content (lectures, business games, case studies,
tutorial, case studies etc).
Class discussion, Presentations, Activities, Scenario games
92
S.NO Items Marks
1. MidTerm Exam 30
2. End Term Exam 50
3. Internal Evaluation Breakdown
Quiz(s)
Assignements(s)
Class Participation
Presentations
Case Discussion
LabWork/Practical Project
AnyOther
Total 20 20
Grand Total 100
COURSE CONTENT
93
Course Title: Brand Management
PREREQUISITES:
As a marketing specialization course, prerequisite subjects are Principles of Marketing, Strategic
Marketing and preferably Managementcourses.
COURSE DESCRIPTION/OBJECTIVES:
Brand Management Course highlights the benefits of recognizing the importance and relevance of
marketing strategy and brand management. The students will understand the strategic brands
management process and how it is different and relevant simultaneously from strategic process. This
course will help the students to become betterbrand managers and developsbrand that will caters to
consumers more effectively and efficiently.The students will be able to comprehend different concepts
and strategies to sustain competition from competitive brands in the market. This course will assist
Managers, fordevisingappropriate strategies for different kinds of individual and brand portfolios.
Furthermore students will learn to develop winning mix for incorporating promotional tools required to
highlight the presence, imagery, personality and unique selling propositions of the brands.The course
will open avenues for the students to understand ethical issues in brandmanagement and their longterm
relevance to brand sustainability
REFERENCE BOOKS
Managing Brand Equity.Aaker, D. A. (2009). Free Press NewYork
Strategic Brand Management: Creating and Sustaining Brand Equity long TermJean Noel
Kepferer- Auflage, London, 1997
Harvard Business Review Cases studies
94
1. ASSESSMENT INSTRUMENT WITH WEIGHTS
COURSE CONTENTS
Week Lecture
TOPICS TO BE COVERED
No No
1. ( Ch1) Opening Perspectives
Introduction To Brand and Brand Management Concepts
1.
2. ( Ch1) Opening Perspectives
Strategic Brand Management Process
3. ( Ch 2) Developing a Brand Strategy
Customer Based Brand Equity
2.
4. ( Ch 2) Developing a Brand Strategy
Brand Positioning
5. ( Ch3) Brand Resonance and Brand Value Chain
Building a Strong Brand and Luxury Brands
3.
6. ( Ch3) Brand Resonance and Brand Value Chain
Brand Value Chain and Brand Building Communities
7. ( Ch 4) Designing and Implementing Brand Marketing Programmes
Choosing Brand Elements To Build Brand Equity
4.
8. ( Ch 4) Designing and Implementing Brand Marketing Programmes
Choosing Brand Elements To Build Brand Equity
9. ( Ch 5) Designing Marketing Programs to Build Brand Equity
Perspectives on Marketing and Product Strategy
5.
10. ( Ch 5) Designing Marketing Programs to Build Brand Equity
Pricing Strategy and Channel Strategy
11. Case Study: NIRALA SWEETS
Case Study : How A Pop And Mom Operation Turned Itself Into A Cult Brand
6.
12 Case Study: NIRALA SWEETS
Case Study : How A Pop And Mom Operation Turned Itself Into A Cult Brand
13. ( Ch 6) Integrating Marketing Communications To Build Brand Equity
The New Media Environment , Four Major Marketing Communications
7.
14. ( Ch 6) Integrating Marketing Communications To Build Brand Equity
Brand Amplifiers and Developing Integrated Marketing Communication Programs
MID TERM EXAMS
MID TERM BREAK
95
15. ( Ch7) Leveraging Secondary Brand Knowledge To Build Brand Equity
Conceptualizing the leveraging concept, Company , Country of Origin and other
Geographic Areas, Place Branding, channel of distribution
8.
16. ( Ch7) Leveraging Secondary Brand Knowledge To Build Brand Equity
Co branding , Licensing and Celebrity Endorsementevents , person branding and
third party Sources
17. ( Ch 8) Measuring and Interpreting Brand Performance
Developing A Brand Equity Measurement System
9.
18. ( Ch 8) Measuring and Interpreting Brand Performance
Developing A Brand Equity Management System
19. ( Ch10) Measuring Outcomes of Brand Equity: Capturing Market Performance
Comparative Models
10.
20. ( Ch10) Measuring Outcomes of Brand Equity: Capturing Market Performance
Holistic Methods
21. ( Ch11) Designing and Implementing Brand Architecture Strategies
Developing Brand Architecture Strategy and Brand Portfolios
11.
22. ( Ch11) Designing And Implementing Brand Architecture Strategies
Brand Hierarchy , Corporate branding and Corporate Brand Personality
23. ( Ch 13) Managing Brands Over Time
Reinforcing Brands
12.
24. ( Ch 13) Managing Brands Over Time
Revitalizing Brands and Adjustment to the brand portfolio
25. ( Chapter 14) Managing Brands Over Geographical Boundaries and
Market Segments
Regional Market Segments , Advantages and Disadvantages of Global Marketing
Programmes
13.
26. ( Chapter 14) Managing Brands Over Geographical Boundaries and
Market Segments
Global Brand Strategy , Standardization verses Customization, Developing and
Developed Brands
27. Presentations
14.
28. Presentations
END TERM EXAMS
PREREQUISITES
New Product Development is a marketing elective subject and assumes that the student must
have basic understanding of marketing principles and strategies as well as business.
Principle of Marketing and Introduction to Business (A South Asian Edition).
TEXTBOOK
C.MerelyCrawford ,New Product Development/Management (11th Edition)
COURSE DESCRIPTION
96
The elements of NPD include marketing, design, development, manufacturing, provisioning,
and support. NPD is an integral part of business strategy and business planning. NPD is a
vehicle to create competitive advantage for the organization and its customers. It helps the
environment for sustaining NPD consistency and realizing improvement project after project.
This course helps in organizing and managing projects (products, services, processes). The
tools and metrics of new product development and introduction are also present. The order
realization infrastructure needed also assists to get new products to customers in a manner
thatmeets or exceeds their expectations, and that delivers the desired financial and overall
business objectives. The course focuses on competitive positioning at the heart of marketing
innovation and includes in-depth discussion of the processes used in marketing to achieve
competitive advantage.The course is primarily about creating and sustaining superior
performance in the marketplace, through bringing new ideas and innovations.This course
focuses on business level marketing strategy and innovation as well as taking an initiative. You
will acquire an understanding of the tools that strategists use to assess business situations. You
will have the opportunity to use these tools to diagnose situations and generate information and
innovations from which strategies are formulated and marketing plans are prepared. Much of
the course is based on real life learning’s and examples along with situations. This approach
helps you to develop diagnostic, critical and communication skills as well.
REFERENCE MATERIAL
Case Studies will be provided along with the course pack in advance.
C.Merely Crawford (10th edition) New product management.
Additional slides/handouts/information will also be shared in-class, as appropriate.
COURSE OBJECTIVES
The course objectives are:-
a. Gain a solid understanding of key new products development concepts and
strategies.
b. Apply concepts and strategies to diverse products, services, and situations within
the organizationand how to gain competitive advantage.
c. Develop strong new product or service ideas,strategies and communicate your
recommendations and rationale persuasively.
d. Evaluate and develop the new products or/and services.
COURSE OUTCOMES
After successful completion of this course, students will be able to:
a. Explain key planning and innovation as well as development concepts,
and apply them to marketing.
b. Analyze factors affecting the competitive position of an organization, including the
opportunity identification, concept generation, concept/project evaluation,
development and launch.
c. Explain key elements of PIC (Product Innovation Charter).
d. Formulate and implement new products development in line with an organization's
competitive positioning.
97
SNR ITEMS MARKS
1 MidTerm Exam 30
2 End Term Exam 50
3 Internal Evaluation Breakdown
Quiz(s)
Assignements(s)
Class Participation
Présentations
Case Discussion
LabWork/Practical Project
AnyOther
Total 20 20
GRAND TOTAL 100
1. Case studies will be provided by the instructor. Theses case studies will be only for class
discussion and will not be asked in final paper.
2. Instructors at regional campuses may please give case studies with their own choice
7.
4. Government Holiday (ECO Submit)
8.
9. Opportunity Identification and Selection:
Strategic Planning for New Products
5. 10. (Chapter 03 of NPD)
11.
6. Competition Advocacy Advocates NUML Seminar
12
13. Preparation and Alternatives
(Chapter 04 of NPD)
7.
14.
Competition feedback and crust points along with summary
MID TERM EXAMS
98
MID TERM BREAK
15. Problem based Ideation: Finding and Solving Customers Problems
8.
16. (Chapter 05 of NPD)
17. Final Project Presentations
Group A
9. 18. Group B
Group C
PREREQUISITES
Personal Selling is a marketing elective subject and assumes that the student must have basic
understanding of marketing concept and strategies as well as adaptive business concepts.
Principle of Marketing and Introduction to Business (A South Asian Edition).
TEXTBOOK
Selling; Building Partnership (9th Edition); by Stephen B. Castleberry and John F. Tanner
COURSE DESCRIPTION
Selling: Building Partnerships was the first textto bring a partnership/relationship approachinto the
selling course,offering a solid frameworkon which to hangplenty of practice andreal-world
application.The eighth edition of thispopular text builds on thatfoundation with updatedcontent,
improved handsonexercises, and powerfultechnology that’s sure tomake the material
moreengaging for professorsand students alike. It’s going to help students distinguish various
phases of the selling process and how to apply different questions to different selling situations.
This course will also help to guide the students understand what is involves in the presentation and
the demonstration. The role plays with in the class will assist how to deal with buyers objections
and understand and apply the art of negotiation. There are ways to handle and close the sale and
through this book one can get the grip on the concepts. Personal selling helps to comprehend the
customer needs and long term survival within the competitive era. One can get the concept very
clear that marketing is not about using deceptive and manipulative tactics and also need to avoid
high pressure sales techniques. Not only good communication skills get enhanced but also help
ethical standards get developed.
99
REFERENCE MATERIAL
Case Studies will be provided along with the course pack in advance after selection.
Selling; building partnership (8th Edition); by Stephen B. Castleberry and John F. Tanner
Additional slides/handouts/information will also be shared in-class, as appropriate.
COURSE OBJECTIVES
The course objectives are:-
e. Gain a solid understanding of Personal Selling concepts and strategies.
f. Apply concepts and strategies to diverse products, services, and situations within
the organization and with the customers for a long term survival.
g. Develop strong new product or service ideas,strategies and communicate your
recommendations and rationale persuasively.
h. Evaluate and develop the new products or/and services in order to fulfill
customers needs and wants.
i. Establish ethical standards, negotiation skills and handling objections.
j. How personal selling and CSR can be linked together in this competitive era?
COURSE OUTCOMES
After successful completion of this course, students will be able to:
e. Explain key communication and negotiation as well as handling objections concepts,
and apply them to marketing with in the competitive era.
f. Analyze factors/characteristics affecting the competitive position of sales people
within an organization.
g. Explain key elements of communication principles and usage of adaptive selling
techniques.
h. Formulate long term business relationship and managing your career by
understanding yourself and the company.
4. Instructors at regional campuses may please give case studies with their own choice.
100
Week Lecture TOPICS TO BE COVERED
No No
1. Class introduction and course overview
Personal Selling
1. 2.
(Chapter 1: Selling and Sales People of PS)
(Discussion will be done by the Instructor)
3. Selling and Sales People
4. (Chapter 01 of PS)
2.
Ethical and Legal Issues in Selling
(Chapter 02 of PS)
5. Ethical and Legal Issues in Selling
3. 6. (Chapter 02 of PS)
11.
Competition Advocacy Advocates NUML Seminar
6.
Adaptive Selling for Relationship (Chapter 05 of PS)
12
13.
7. Public (project updated through emails by the project leaders)
14.
MID TERM EXAMS
MID TERM BREAK
15. Planning the Sales Call
8.
16. (Chapter 07 of PS) (First Half)
17.
9. Case Study Presentation
18.
19. Planning the Sales Call
20. (Chapter 07 of PS) (Remaining Part)
10.
Responding to Objections
(Chapter 10 of PS) (First Half)
21. Responding to Objections
22. (Chapter 10 of PS) (Remaining Part)
11.
Obtaining Commitment
(Chapter 11 of PS) (First Half)
23.
12. Case Studies (2)
24.
25. Obtaining Commitment
13.
26. (Chapter 11 of PS) (Remaining Part)
27. Revision and queries
14.
28. Case Study Discussions
END TERM EXAMS
101
Course Title: Introduction to Supply Chain Management
PREREQUISITES:
COURSE DESCRIPTION/OBJECTIVES:
REFERENCE BOOKS
Supply Chain Management by Janad Shah
102
Presentations 3
Case Discussion 3
Lab Work/Practical Project 5
Any Other
Total 20 20
Grand Total 100
COURSE CONTENT
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Credit Hours: 3 + 0
Course Instructor:
PREREQUISITES:
Students should be specialized in Purchasing objectives & development key procurement issues &
applications.
COURSE DESCRIPTION/OBJECTIVES:
Examine the key processes of procurement management in order to excess their roles in
business system.
Apply the knowledge of procurement to make appropriate procurement decision in different
business situation.
Recommend sourcing strategies and select supplier evaluation system.
Procurement Principles & Management, Tenth edition, Peter Baily, David Farmer, Barry Crocker, David
Jessop & David Jones.
REFERENCE BOOKS
Purchasing management by Lars Bedey, Sofia Exlund, Nojan Najafi, William Wahren &
Karl Westerlund.
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Quiz(s) 3
Assignements(s) 3
Class Participation 3
Presentations 3
Case Discussion 3
Lab Work/Practical Project 5
Any Other
Total 20 20
Grand Total 100
COURSE CONTENT
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Course Title: Inventory Management
Reference Materials
Case studies
Inventory Management road map
Course objectives
On completion of the course the students will be able to carrying out the routine but vital
responsibilities of Inventory Management and handling major challenges facing to Supply
Chain Management.
Generic Skills
The following generic skills are trained in the course
Presentation skills
Information retrieval
Analytical skills
Academic writing
Midterm 30%
End term 50%
Internal evaluation 20 % ( 5 quizzes, 5 assignments, viva voice)
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Introduction to Stocks and Inventories
1
1. 2 Introduction to Stocks and Inventories
3 Stocks within an Organization
2. 4 Stocks within an Organization
5 Economic Order Quantity
3. 6 Economic Order Quantity
7 Models for Known Demand
4. 8 Models for Known Demand
9 Models for Uncertain Demand
5.
10 Models for Uncertain Demand
11 Case Study
6. Review
12
13 Revision
7. 14 Revision
MID TERM EXAMS
15 Sources of Information
8. 16 Sources of Information
17 Forecasting Demand
9. 18 Forecasting Demand
19 Planning and Stocks
10. 20 Planning and Stocks
21 Material Requirements Planning
11. 22 Material Requirements Planning
23 Material Requirements Planning
12. 24 Just-in-Time
25 Just-in-Time
13. 26 Just-in-Time
27 Case Study
14
28 Quiz/ Presentation
END TERM EXAMS
PREREQUISITES:
Students should be specialized in Logistics Management & Strategy that support the need to disseminate
knowledge and understanding of logistics in an easy to read way.
COURSE DESCRIPTION/OBJECTIVES:
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It describe the way that materials move into organization from suppliers, through the
operation with in organization and then out to the customers.
Brought view of logistics looking at every kind of organization & moving every kind of
material.
Understanding about increasing strategic importance of logistics.
Understand the structure of supply chains and the different ways through which supply chains
can become competitive in the market.
Explain how to use the levers of the logistics strategy to redefine the points necessary to make
this harmonization.
Analyze the importance of the term “value creation” and to propose actions in the field of
management of logistics costs towards the creation of value.
Distinguish the forces shaping international logistics in a global market.
Assess accurately the risks occurred due to loss of focus on the satisfaction of end-customer
demand.
Produce and combine effectively the options available for managing inventory and orders per
case.
PROVISION OF SOFT SKILLS
REFERENCE BOOKS
Lean Supply Chain & Logistics Management by Paul Myerson
108
Lab Work/Practical Project 5
Any Other
Total 20 20
Grand Total 100
COURSE CONTENT
109
Semester - V
110
111
Course Title: Advance Research Methods
COURSE DESCRIPTION/OBJECTIVES:
This course develops an understanding of the importance of research in Management
Sciences.
It provides training and insight in an organized process for conducting inquiry into
the issues related to business, economics, management, finance, marketing and
leadership.
This course provides students with the knowledge and skills which they need to
solve complex problems and help them in effective decision making, irrespective of
the nature of their area of special interest in the field of management sciences.
The focus of the course at our institution is on ‘doing’ rather than ‘reading’ research
methods.
In every lecture, class participation is required in terms of their progress made in the topics
of their interest. The instructor builds critical and analytical skills in the students and
enables them to produce publishable research paper or at least sound research
proposal of 20-30 pages through motivations, guidance and practical examples of his
own research work which is internationally recognized.
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REFERENCE BOOKS
a) Donald, K. C, and Pamela, S. S. (2007) Business Research Methods (9thedition) Tata
McGraw Hill, India.
b) Mark, S, and Philip, L. (2006) Research Methods for Business Students Adrian
Thornhill, Perason Education
COURSE CONTENT
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The Research Process I: The research process for applied and basic
research, Broad problem area, Preliminary data collection, Background
of information about organization, Perceptions, Attitudes, and
behavioral responses
4
Literature survey, Problem definition, and Managerial implications.
.
Search through various broad areas as provided by instructor, Make a
tentative list of your topics, discuss these with instructor. Then select
the final topic with consultation of instructor. Students will work on
those and write a proposa
The Research Process II: The need for a theoretical framework,
Variables and types of variables, Moderating and intervening variables,
The concepts of the theoretical framework.
5 Hypothesis development: definition of hypothesis, Statement of
. hypotheses, and hypothesis testing with qualitative research. Further
research will undergo on the selected topics, And then after gaining
information students will work on to proceed to write introduction
section of the proposal.
The Research Process III: The research design, The purpose of the
study: Exploratory and descriptive research, Hypothesis testing, case
study analysis, exploratory study, descriptive study. section will be
6 further refined as per discussion
. Types of investigation: Causal versus Co-relational, Study
setting: Contrived and non-contrived. Time horizon: Cross-sectional
versus Longitudinal studies. Introduction section will be discussed
with the instructor.
Experimental Designs: The laboratory experiment control,
Manipulation of the independent variables, Controlling the
contaminating exogenous orNuisance variables, Internal validity,
external validity or generalizability of Laboratory experiment, The field
7
experiment, trade off between internal and external validity.
.
Factors affecting internal validity, identifying threats to internal
validity. Students will continue to work on introduction section; side by
side students will start working on literature review through research
papers. Proposal introduction will be finalized by the end of this week
MID TERM EXAMs
MID TERM BREAK
Measurement of Variables: Operational definitions and scales.
8
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How variables are measured? Operational definition, dimensions
and elements, Basic measuring scales: Nominal scales, Ordinal
scales, Interval scales, Ratio scales, International dimensions of
. operational definition and scaling.
Literature review will be completed by the end of 10 thweek.
Introduction as well as literature review will be completed in following
the American Psychological Association (APA) research format.
Measurement continued: Scaling, Reliability and validity. Rating
scales, Dichotomous scale,
category scale, Likert scale, semantic differential scale, Numerical
scale,
9
Itemized rating scale, Ranking scales, paired comparison, comparative
scale, Goodness of measure, Item analysis, Reliability, stability of
measure, Validity, Content validity, Criterion related validity, construct
validity. Contribution and significance of the study will be completed.
Data Collection Methods: Sources of data, Primary sources of
data, Focus
groups, Secondary sources, data collection methods,
Part I; Interviewing, structured and unstructured interviews,
questioning techniques, face to face and telephonic interviews.
Part II: Questionnaires; personal administered questionnaires, mail
questionnaires, guidelines for questionnaires
10
Part III: Other methods of data collection, review of the
advantage and disadvantages of different data collection methods
and when to use. Issues in data collection, Ethics in data collection.
In this week objectives of the study will be laid down in line with the
research format. The students will learn to set crystal clear and specific
objectives of the study.
Sampling: Population Element, Population frame, Sample, and subject.
Reasons for sampling, representativeness of sampling, Normality of
distribution, Probability and non-probability sampling.
Probability sampling: unstructured or simple random sampling,
11
restricted or complex probability sampling, review of probability
sampling design. Non-probability sampling, convenience sampling,
purposive sampling, review of non-probability sampling designs.
Data analysis and interpretation: Getting data ready for analysis,
12 coding categorization, entering data. Data analysis: Basic objectives in
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data analysis, Feel for the data, testing goodness of the data.
Data analysis and interpretation: Some preliminary steps, checking
the reliability of measures, cronbach’s alpha, obtaining descriptive
statistics, Inferential Statistics: Pearson correlation, hypothesis
testing, overall interpretation and recommendations to the CEO or
President. Some Useful Software Packages: Use of SPSS software
packages, Visual Partial Least Square (VPLS) and Structural
Equation Modeling. Dead line for the project: The proposal submission
date
The Research Report: The Research Proposal, The Report, The written
report, The written report and its purpose
13. The written report and its audience, Characteristics of a well-written
report, Contents of the research report
Components of the research report: The title page, Table of contents,
Theresearch proposal and the authorization letter, The executive
summary or synopsis, The introductory section, the body of the report,
14
the final part of the report, Acknowledgment. Various sample reports.
Revision and Problem Discussion
END TERM EXAMS
Prerequisites:
Corporate Information and Strategy Management requires that students must have basic grasp of
terminology and concepts of Information Technology, Business Strategy Management, and
International Business.
COURSE DESCRIPTION/OBJECTIVES:
Corporate Information Strategy and Management aims at students who need to enhance their learning
on the managerial decision-making perspective on information systems technology management.
This course teaches how information technology (IT) enables organizations to conduct business in radically
different and more effective ways.
In a rapidly changing, globalized business world, this course provides students with advance understanding
of the influence of twenty-first century technologies on business decisions through teaching essential tools
and frameworks for IT related managerial decision making.
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After successful completion of this course, students will be able to:
1. Describe the influence of modern and evolving information and communication technologies on
business decisions both today and in the future.
2. Take and justify information and communication technologies related decisions in light of the
studies concepts and frameworks.
3. Explain how information systems and technology management affect executives in the Pakistani
context, via understanding gained in class discussions and assignments focusing on
organizations in Pakistan.
REFERENCE BOOKS
Corporate Information and Strategy Management: Text and Cases (Lynda Applegate, Robert Austin, &
Deborah L Soule) eighth edition.
Week Lecture
Detailed Topics to be Covered Chapter Title
No No
1. Introduction; Theme 1 Introduction: Challenges of managing in a
1.
2. Themes 2, 3 network economy
3. Themes 4, 5, 6
Introduction: Challenges of managing in a
2. Themes 7, 8 + discussion
4. network economy
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Forces that shape business strategy
5.
3. Creating business advantage with IT
6. -do-
7. Value chain analysis
4. Value chain analysis – Creating business advantage with IT
8.
organisational example
9. Market roles
5. Creating business advantage with IT
10. ICA framework by Porter
118
Semester - VI
119
Course Title: Multivariate Data Analysis
120
Analysis with Statistical Packages
4. The MEANS Procedure
5. Inferences about the population mean and about the difference between two means,
Rejection region and acceptance region of a hypothesis, One-Sample t-Test for the
mean, t-Test for the difference between two means
Analysis with Statistical Packages
3.
6. Paired t-Test, Pooled variance, Empirical significance level, Analysis with Statistical
Packages.
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Hypothetical example of discriminate analysis.
22. Interpretation of results
23. Analysis with Statistical Packages
14.
24. Analysis with Statistical Packages
25. Cluster analysis
Hierarchical and non-hierarchical clustering. Methods of aggregation.
15. Interpretation of results.Interpretation of characteristics of clusters.
Textbook
Concepts in Strategic Management and Business Policy, 12th Edition by Thomas L. Wheelen
and J. David Hunger.
Course Description
The course caters to the explanation of business strategies, strategy formulation, strategy implementation and
evaluation and control measures at corporate, business and functional levels of the businesses.
Reference Material
Strategic Management: Concepts and Cases, 12th Edition by Fred R. David
Case Studies of National and International Exposure.
Course Objectives:
Course Outcomes:
The course shall contribute in the professional and technical knowledge of students in the academia and
the business world.
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Quizzes 10% (Internal Evaluation out of 20%)
Credit Assignments 10% (Internal Evaluation out of 20%)
Project 10% (Internal Evaluation out of 20%)
Midterm 30%
Endterm 50%
123
30. Guidelines for Proper Control, Strategic Incentive Management
END TERM EXAMS
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FM - 610 Corporate Governance 3+0 Finance
FM - 665 Strategic Finance 3+0 Finance
Mergers Acquisition and Corporate 3+0 Finance
FM - 664 Restructuring
FM - 662 International Finance 3+0 Finance
HR - 667 Recruitment and Selection 3+0 Human Resource
HR - 666 Personnel Training & Development 3+0 Human Resource
HR - 663 Conflict and Negotiation Management 3+0 Human Resource
HR - 659 Learning Organizations 3+0 Human Resource
MKT - 612 Customer Relationship Management 3+0 Marketing
MKT - 613 Marketing of Services 3+0 Marketing
MKT - 616 International Marketing 3+0 Marketing
MKT - 615 Strategic Marketing 3+0 Marketing
SCM - 660 Strategic Supply Chain Management 3+0 Supply Chain Management
SCM - 661 Green Supply Chain Management 3+0 Supply Chain Management
SCM - 662 Enterprise Resource Planning 3+0 Supply Chain Management
SCM - 663 Six Sigma, Lean and Quality Management 3+0 Supply Chain Management
PREREQUISITE:
Introduction to Business, Human Resource Management, Financial Accounting & Common
Sense.
COURSE OBJECTIVES:
The course also aims to:
To enable the students to understand the mechanism of governance and its valuation for
organizational profitability.
To have the students understand the operations of boards.
To enable the students to understand the financial impact and operational mechanism of
effective governance in public and private limited corporations.
125
LEARNING OUTCOMES:
RECOMMENDED TEXTBOOK:
5 Committees of a Board.
7 Role of Auditors.
Midterm Exams
Mid break
8 Financial Reporting.
9 Risk Management
10 Internal Control
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End Term Examination*
Additional Reading:
1. All cases and appendix in the book by Dr. Safdar Ali Butt are included in the course and
shall be discussed in the class.
2. Chew, D.H.(ed.1997) Studies in International Finance and Governance Systems. Oxford
University Press.
3. Garratt, Bob (2003), This on Top, Nicholas Brealey Publishing.
4. Kotler, Philip and Lee Nancy (2005)Corporate Social Responsibility, Hoboken Ny, John
Wiley.
5. Millstein and Katsh (2003), The limits of Corporate power, New York, Macmillan.
6. Mouks R.A G&N. Minnow (2001), Corporate Governance, Oxford: Blackwell Publishing.
7. Byrne John. A (2002) After Enron: The Ideal Corporation, Business Week.
8. Chang S.G. and Dae sung Ha (2001) Corporate Governance in 21st Century, American
Business Review.
9. Paul C. and M. Watson (200), Three surveys on Corporate Governance, Mc Kinsey
Quarbevly,No.4.
10. Schiefer, Andrei and Robert Wishing (1997), A Survey of Corporate Governance, Journal of
Finance 52(2) PP737-783.
11. OECD (2001) Corporate Governance and National Development Technical Papers No. 180
www.oecd.org.
12. World Bank (1999), Corporate Governance. Overview, www.worldbank.org.
Textbooks
Strategic Finance
By: Dr. Safdar Ali Butt
Reference Books
Corporate Finance Theory
By: William L. Megginson
Fundamentals of Financial Management.
By: Brigham and Houston.
Corporate Finance.
By:Mearly and Byears
Corporate Finance.
By: Khan and Jain
Introduction to Corporate Finance
127
By :Ross&Westerfield,
Course Description
Strategic decision-making requires managers to devise, select and implement investment strategies
which fit their external and internal organizational environments. Financial information and an
understanding of finance theory is key to the strategic decision making process. This course caters for
all the financial decisions that influence firm value, ultimately translating into shareholder’s worth.
Course Objectives
To provide textual theories of finance to base financial decisions
To enable students to numerically calculate strategic financial decisions
To account for the long term and short term effects of financial decisions in achievement
of short term and long term objectives
To enable students to strategically evaluate different decisions for enhancing value of the
firm.
Course Outcomes:
After completing this course students will be able to:
o Describe and analyze the global and domestic financial environment facedby firms.
o Understand and apply different investment appraisal techniques.
o Analyze the role of debt and equity within the firm and viability of
differentcorporate capital structures.
o Recommend and justify financial decisions.
o Explain financial theories and critique their relevance in the real worldeconomy.
o Summarize and critique the importance of risk within financial decisionmaking.
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Risk, Return and Market Efficiency
Market Efficiency Theory
Single Asset Models
Portfolio of Assets
CAPM and APT
Efficient Frontier
5. Review of Time Value of Money and Valuation
Interest Rate, Simple interest verses compound interest Annuities verses
simple compounding and Discounting Future value of ordinary annuity and Future
value of annuity due, Present value of ordinary annuity and Present value of annuity
3.
due.
6. Numerical related to effective rate of interest and annuities, Concept of nominal rate
of interest and Effective rate of interest, Loan Amortization and Partial
Amortization.
7. Bond and Stock Valuation and Models, Tax Effects in Bond Pricing.
Difference between annuity and uneven cash flows present and future values of
uneven cash flows, Practice Questions.
129
20. Numerical Related to Liquidity & Working Capital Management
21. Numerical Related to Liquidity & Working Capital Management
22. FINANCIAL PLANNING AND FORECASTING
Using Financial ratio analysis and financial planning for Wealth
Maximization:
11.
Financial statements. Why we do analysis of financial statements.. Ratio
analysis, liquidity rations, debt or leverage rations. Questions and
problems.
23. Coverage ratios, activity ratios. Questions and problems relating to the
ratios and their interpretation.
12.
24. Profitability ratios: Gross profit ratio, net profit ratio ,operating profit
ratio basic earning power, return on asset and return on equity.
25. Common size and Index analysis
13.
26. Understanding and Accessing Financial Markets
27.
14. Revision.
28.
END TERM EXAMS
130
Week # Lecture # TOPICS TO BE COVERED
1. Chapter 1. Introduction
Recent M&A Trends
Types of Mergers
Reasons for Mergers and Acquisitions
1.
2. Merger Financing (Merger Consideration)
Leveraged Buyouts and the Private Equity Market
Reverse Mergers
Holding Companies (Advantages and Disadvantages)
3. Corporate Restructurings (From Jay M. Desai & Nisarg A. Joshi Book)
Types of corporate restructuring (Financial, Organizational & Portfolio
Restructuring)
Objectives of corporate restructuring
2. Forms of corporate restructuring (Expansion & Contraction)
4. Types of Expansion
Motives for Expansion
Types of Contraction
Motives for Contraction
5. Chapter 2. History of Mergers
What Causes Merger Waves?
First Wave, 1897–1904
Second Wave, 1916–1929
3.
6. Third Wave, 1965–1969
Fourth Wave, 1984–1989
Fifth Wave, 1992-2001
Sixth Wave, 2004-2007
7. Theories of Mergers & Acquisitions (From Research Article)
Trautwein, F. (1990). Merger Motives and Merger Prescriptions. Strategic
Management Journal, 11(4), 283-295.
Efficiency Theory
Monopoly Theory
Raider Theory
4.
Valuation Theory
8. Theories of Mergers & Acquisitions…
Empire-building Theory
Process Theory
Disturbance Theory
Q-Theory (Tobin’s Q)
5. 9. Why Many Mergers & Acquisitions Fail to Create Shareholder Value
(From Additional Notes)
No strategic fit
Over estimation of growth from M&A
Over estimation of cost reduction
Underestimation of the difficulty and costs of extracting value
Post-M&A Integration
Overpayment
10. Avoiding the Pitfalls in Mergers & Acquisition
Don’t confuse the objective
Have a clear growth strategy
Identify the value drivers and the process of extracting value
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Fully understand the costs of integrating the target
Do the legal due diligence
Know when to walk away
11. Chapter 4. Merger Strategy
Growth
Synergy
Operating Synergy, Financial Synergy
6. 12 Merger Strategy…
Diversification
Hubris Hypothesis of Takeovers
Other Motives
Tax Motives
13. Chapter 5. Antitakeover Measures
Management Entrenchment Hypothesis versus Stockholder Interests Hypothesis
Preventative and Active Antitakeover Measures
7. Characteristics of firms vulnerable to a takeover
14. Preventative Antitakeover Defenses
Poison pills, Corporate charter amendments, Golden parachutes
Investors Wealth Effect of Preventative Antitakeover Defenses
MID TERM EXAMS
MID TERM BREAK
15. Paper show off and discussion
16. Active Antitakeover Defenses
8. Greenmail, Standstill agreements, White knight, White squire, Capital structure
changes, Litigation, Pac-Man defense, ‘‘Just Say No’’ Defense
Information Content of Takeover Resistance
17. Chapter 6. Takeover Tactics
Preliminary Takeover Steps
Establishing a Toehold, Casual Pass, Bear Hugs, Bypass Offers, Tender Offers
9.
18. Cash versus Securities Tender Offers
Two-Tiered Tender Offers
Any-and-All versus Partial Tender Offers
19. Chapter 6. Takeover Tactics…
Open Market Purchases and Street Sweeps
Advantages of Tender Offers over Open Market Purchases
Proxy Fights/ Contests
Shareholder Wealth Effects of Different Takeover Tactics
10.
20. Chapter 14. Valuation
Valuation Methods: Science or Art?
Discounted Cash Flow Methods
Using Dividend Discount Models
Case Study: Evaluating M&A Deals: Introduction to Deal NPV
21. Desirable Financial Characteristics of Targets
Free Cash Flow Theory of M&A
11.
22. Determining Value by using Different Multiples
Choice of the Discount Rate: Cost of Capital and the Discount Rate
23. Chapter 14. Valuation…
Pre & Post merger value of bidder and target
12. Determining the value of synergy
24. Determining the Net Acquisition Value (NAV) of M&A for bidder firm
Takeovers and Control Premiums
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25. Chapter 14. Valuation…
Cash Payment to target company shareholders
Valuation of Stock-for-Stock Exchanges
13.
Exchange Ratio
26. Shareholder Wealth Effects and Methods of Payment
Takeovers and Stock-for-Stock Transactions
27. Chapter 10. Corporate Restructuring
Forms of Corporate Restructuring
Divestitures, Equity Carve-outs, Spinoffs, Split-offs, Exchange offer, Split-ups
28. Involuntary versus Voluntary Divestitures
14. Divestiture and Spinoff Process
Wealth Effects of Selloffs
Equity Carve-Outs versus Public Offerings
Equity Carve-Outs versus Spinoffs
Voluntary Liquidations or Bust-ups
END TERM EXAMS
COURSE DESCRIPTION/OBJECTIVES:
This course orients the students to the environment of international finance and its management and endeavor
to impart the fundamental concepts and techniques of international financial management to the students
about how to identify, assess and solve problems in the context of Multi-National Corporation. Precisely,
the course objectives of the course are;
134
COURSE CONTENT
135
Determining the Forward Premium
Graphic Analysis of Interest Rate Parity
17.
Case Study
26. Multinational Cost of Capital and Capital Structure
Background on Cost of Capital
Cost of Capital for MNCs
136
Costs of Capital Across Countries
27. Using the Cost of Capital for Assessing Foreign Projects, MNC’s Target Capital
Structure
14.
28. Local versus Global Target Capital Structure
END TERM EXAMS
Prerequisites:
Human Resource Management
COURSE DESCRIPTION/OBJECTIVES:
Recruitment and selection activities ensure the availability of right people in the right place, at the right
time in organizations.
The process involves most fundamental human resource management functions like assessing
organizational and individual’s needs as well as abilities and producing an effective match. However,
these activities need to be carried out within a legislative framework that increasingly influences this
practice.
The course is designed to provide the learners with an understanding of the activities involved in
advanced recruitment and selection from the viewpoint of a human resource practitioner and/or business
manager.
The students would be provided with the up-to-date knowledge and skills in the areas of applicant
decision making and reactions, the use of Internet-based recruitment and testing methodologies,
multilevel selection for person–team and person–organization fit, ethical issues including
anti-discriminatory imperatives, developments in predictor methods, international efficacy, expatriate
selection and placement and related areas.
Recruitment and selection is one of the core functions of Human Resource Management, and of
management more generally, because of its substantial impact upon the people who work within any
particular organization.
This course is designed to enable students to understand current theory and practice in the field. In
particular, students undertaking this course will come to a detailed appreciation of best practice in
ecruitment and selection. Specific objectives of the course are:
Identify general practices that organizations use to recruit and select employees.
Determine which recruitment and selection practices are most effective.
Determine how the recruitment and selection practices affect organizational outcomes.
General recruitment and selection profiles and strategies.
Organizational offerings and their impact on prospective employees.
Current and future selection practices.
Outsourcing recruitment and selection activities.
Barriers to effective recruitment and selection.
137
Objective of the course is to introduce students with the challenges which are most recent in research and
identifying the most popular approaches on recruitment and selection. Course covers in detail the
development and implementation of effective selection programs within today's organizations. A
streamlined, yet thorough, approach and numerous current examples focus on today's most important legal,
global and ethical concerns; psychometric measurement concepts; job analysis; predictors of job
performance; and criteria measures.
REFERENCE BOOKS
Harvard case studies and research papers will be discussed
138
3. Internal Evaluation Breakdown
Quiz(s)
Assignements(s)
Class Participation
Presentations
Case Discussion
Lab Work/Practical Project
Any Other
Total 20 20
Grand Total 100
COURSE CONTENT
139
Decision Making in Selection, Ethnic Bias and Fairness in Personnel Selection and
Consequences. Background and reference check
14. Personality Assessment: Big 5 Personality Model, Assessment Centers
and 360 degree Evaluation
MID TERM EXAMS
MID TERM BREAK
15. Selecting for fit and employment laws: Individual fit with jobs, teams, organizations
& cultures. The legal & social context for R&S:
Employment legislation, equal opportunity (adverse impact etc).
8.
16. Employee Orientation: Significance and methods of Orientation Program,
Outsourcing Recruitment and Selection Activities, Expatriate Selection: A Process
Approach Selection for Teams, Multilevel Selection and Prediction,
17. Beyond the fundamentals of employee orientation
9.
18. Recruitment from Employer perspective: Training for recruitment &selection;
Outsourcing recruitment & selection.
19. The organizational context for recruitment & selection
10.
20. Diversity recruitment and hiring success
21. Retention (Keeping the best): Essential retention strategies
11.
22. Market wise retention,
23. Retention Success
12. 24. Workplace factors that affect Hiring and Retention: Staff turnover and negative
and positive impact on the organization
25. Keeping employees even after they leave
26. Measuring Staffing Effectiveness and Efficiency, Calculating Staffing
13.
Costs and Evaluating Staffing Options, Maintaining GEMS
(Global Employees Mobile and Skilled).
27. Recruiting Evaluation and Metrics
14.
28. Revision
END TERM EXAMS
Prerequisites:
A very sound and in-depth knowledge of HR practices and theories
COURSE DESCRIPTION:
The course Training and development (T&D) seeks to introduce the concepts of T&D in the
organizations. It looks at why firms need to have training & development of their human resource
personnel. It discusses the different ways of approaching T&D; it also details a process for
understanding and implementing T&D; a learning environment and what works and what doesn’t when
140
implementing T&D programs in organizations. The intention remains to impart the scholars, the
modern versions of T&D in a wider context. The scholars are required to participate fully and
effectively during the interactive sessions and try to add their input into the discussion. The text
includes renowned books on the subject of T&D including success stories and valuable case studies.
The scholars would also be introduced to various models, comprised of practical tools for the training
needs analysis, T&D design, delivery, and evaluation, a deeper insight and action in the world of T&D
with a focus on research and practice.
COURSE OBJECTIVES:
This course is designed to achieve the following objectives seeking to enable the learners:
REFERENCE BOOKS:
141
3. Internal Evaluation Breakdown
Quiz(s) 5
Assignements(s) 4
Class Participation
Presentations 4
Case Discussion
Lab Work/Practical Project 7
Any Other
Total 20 20
Grand Total 100
COURSE CONTENT:
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16. 18. Mentoring & Coaching skills; Mentoring skills for trainer; Coaching
skills for trainer; Counseling skills for trainer
COURSE PREREQUISITES
Students must have acquired sound and in-depth knowledge of Human Resource Management theories and
practices.
COURSE DESCRIPTION
This course focuses on imparting classic and contemporary knowledge on conflict management
and negotiating, while developing participants’ conflict handling and negotiating skills. By the
conclusion of this course, students will have developed enhanced ability to diagnose conflict situations,
and strategize and plan the required mediation and negotiation strategies within business environments
for effective organisational performance.
143
Negotiating effective agreements is typically viewed as a blend of art and science. Consequently,
to assist students in developing effective negotiation and conflict management skills, this course
emphasizes experiential learning through student participation in a variety of assignments, exercises,
research articles, and case studies. Alongside, contemporary issues are discussed employing current
literature and research papers.
COURSE OBJECTIVES
REFERENCE BOOKS
Fisher, R., Ury, W., & Patton, B. (1991). Getting to Yes: Negotiating Agreement Without
Giving In, second edition. NY: Penguin.
Lewicki, R.J., Saunders, D.M., & Barry, B. (4th edition) Essentials of Negotiation NY: McGraw-
Hill.
Research papers and case studies.
144
ASSESSMENT INSTRUMENT WITH WEIGHTS:
COURSE CONTENT:
145
9. Key Negotiation Temperaments
Categorising personalities.
Four main preferences.
5.
Perceiving others, Behaviour expectations.
10. Four key negotiation temperaments.
Other indicative and related personality facets, self-assessment.
11. Communication in Negotiation
The process.
Rules for effective speaking and listening.
Filtering.
6.
When conflict arises in negotiation.
12 Watching
Body language
Electronic communication, reflection and practice.
13. Culture and Gender differences
What is culture? Ways to classify country cultures.
7. Relationship of cultural dimensions and personality.
Cultural and gender differences in negotiation.
14. Revision and student problem solutions.
MID TERM EXAMS
MID TERM BREAK
15. Understanding the Importance of Perception in Negotiation
Everyone does not see the same things.
The complexity of perception.
Personality differences and cultural expectations.
8. Attribution theory and the role of perception in attitude formation.
16. Attribution role in attitude formation.
Self-serving bias.
Me, myself, and I.
Perceptual differences in negotiation.
17. Effects of Power in Negotiations
Types of power
18. Asserting Yourself
Assertion assessment, passivity, aggression, assertion.
9.
Passive-aggressive behaviour
Hostile-aggressive behaviour
Anger dynamics and its tools
Fear, self-esteem, assertive behaviour.
19. Negotiation Process, Preparation
Negotiating terminology
10.
Stages of negotiation process, preparation stage.
20. Case study/ research article discussion.
11. 21. Alternative Styles, Strategies, Techniques of Negotiation
The different stages of negotiation
Introductory, initiation, intensification, closing stages and their tactics.
22. Team Negotiation
146
Additional complexities
Group dynamics, good guy/ bad guy, complementary choices.
23. Negotiation in Leadership and Public Relations
What is leadership? What makes a leader?
Skills and behaviours that affect leadership behaviour.
12.
24. Third-Party Intervention
Conciliation, mediation, arbitration, litigation.
Labour-management negotiation, requisites and skills.
25. Post-negotiation Evaluation
Assessment tools
13.
PEP
26. Research article/ case study
27. Final Project Presentations
14.
28. - do -
END TERM EXAMS
COURSE DESCRIPTION/OBJECTIVES:
This course will explore characteristics of learning organizations and their
organizational cultures.
Students will learn that learning organizations are very different from other
enterprises. They are forward looking, nurturing, flexible, and safe. Leaders of
such organizations have special traits and are usually servant leaders or
transitional leaders. Creating a learning organization takes great effort on the part
of all constituencies. It also takes a special kind of commitment, much energy,
and various resources.
147
ASSESSMENT INSTRUMENT WITH WEIGHTS
COURSE CONTENT
149
Team learning discipline
Prerequisites: Principle of Marketing [A South Asian Edition] by Philp Kotler, Ehsan ulHaq, Latest
Edition
Reference Material:
Simon Knox, Stan Maklan, Adrian Payne, Joe Peppard, LynetterRyals
(2003).TheCustomer Relationship Management. Perspective forms the
marketplace. Butterworth-Heinemann. Oxford.(References book for case studies)
Research articles of Harvard Business Review, case studies from reference book
Course Description
Customer relationship management (CRM) is one of the hot topics in marketing and
information systems today. Customer relationship management is a business strategy
that provides the enterprise with a complete, dependable, and integrated view of its
customer base. A CRM system brings together lots of pieces of information about
customers, sales, market trends, marketing effectiveness and responsiveness. CRM helps
companies improve the profitability of their interactions with customers while at the
same time making those interactions appear friendlier through individualization. CRM's
purpose is to enhance customer satisfaction and retention by alignment of customer
business processes with technology integration. As the Internet and digital technology
change the ways business is conducted, the academic disciplines of information
technology and marketing are merging. As a result, experiments with new and modified
courses are being taught at many innovative universities at the forefront of this change.
Course Objectives:
To develop an integrated view of the customer base, successful executives must
understand both marketing concepts and information system architecture. This
groundbreaking book explores the emerging field of customer relationship management
(CRM) from the crossroads of marketing strategy and information technology. Business
students and executives will appreciate both the treatment of relevant marketing and
information systems concepts and the coverage of practical techniques for the creation of
a successful CRM system.
150
Course Outcomes:
To acquaint the students with the concept of Customer relationship Management
To familiarize the students with the significance of CRM
To analyze the CRM role in success of business
To integrate the customer dimension in business activities.
Able to know the strategic perspective of CRM
Lecture
Week # TOPICS TO BE COVERED
#
Introduction to CRM with Reference to Marketing and business
1.
environment
1.
The Nature of CRM: Potential returns of system, Potential returns & cost
2.
of CRM to organization
A Strategic Framework for CRM – Strategy development, value creation
3. -A Strategic Framework for CRM – Channel and Media Integration,
information management, Performance Assessment (Reference Book)
2.
Understanding customer preferences
4. -Identifying customer differences, demographic segmentation variables,
behavioural patterns
Information Technologies & Collecting Customer Data
5.
- IT & CRM, CRM architecture, computer architecture, closed-loop data etc
3.
Information Technologies & Collecting Customer Data
6.
- IT & CRM, CRM architecture, computer architecture, closed-loop data etc
CRM Data Warehouse
7.
-Data Warehouse & Data Marts, Data warehouse architecture etc.
4.
CRM Data Warehouse
8.
-Data Warehouse & Data Marts, Data warehouse architecture etc.
Customer Loyalty
9.
- Perspective of Brand loyalty, Factors that affect customer loyalty etc.
5.
Customer Loyalty
10.
- Perspective of Brand loyalty, Factors that affect customer loyalty etc.
151
Customer Retention Strategy
11.
6. -The evolution of relationship marketing programs
12 The complete CRM for retaining customer
13. Revision
7.
14. Revision
MID TERM EXAMS
MID TERM BREAK
Strategy Development Process – Business Strategy (Reference Book)
15.
8. -Strategy Development Process - Competitive strategy, Customer strategy
16. Case study 3.1: A fruitful passion for Orange
-Winback and Acquisition Strategies
17.
Winback strategies, acquisitions
-Winback and Acquisition Strategies
9.
Winback strategies, acquisitions
18.
Building the value proposition for target customers (reference book)
Case study 4.1: Friends First: Building the customer centric organization
19. Measuring Customer Loyalty
10.
20. The value of measuring customer satisfaction
Channel and Media Integration Process (reference book)
21.
Case study 5.1: Wesleyan Assurance Society
11.
Channel and Media Integration Process (reference book)
22.
Case study 5.1: Wesleyan Assurance Society
-Information Management Process (reference book)
23. Case study 6.1: The Derbyshire Building Society: Putting the customer at
the heart of business
12.
-Information Management Process (reference book)
24. Case study 6.1: The Derbyshire Building Society: Putting the customer at
the heart of business
Performance Assessment Process; CRM Investment and Shareholder
25. value
- Case study 7.1: Sears, Roebuck and Company
13.
Performance Assessment Process; CRM Investment and Shareholder
26. value
- Case study 7.1: Sears, Roebuck and Company
Issues for Implementing CRM Systems
27.
-Potential implementation problems
14.
Issues for Implementing CRM Systems
28.
-Potential implementation problems
END TERM EXAMS
152
PREREQUISITES: Service Marketing is an elective and assumes that the student has taken the Core
Marketing classes. You must have an understanding of marketing principles and strategies.
Textbook
John E.G. Bateson and K. Douglas Hoffman (1999), Managing Services Marketing, 4th
edition, London: Dryden Press.
Valarie Zeithaml and Mary Jo Bitner (2000), ServicesMarketing, 2nd ed., Boston:
McGrawHill.
Leonard L. Berry (1995), On Great Service - A Framework for Action, Free Press.
James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger (1997), The Service Profit
Chain, Free Press.
Benjamin Schneider and David E. Bowen (1995), Winning the Service Game, Harvard
Business School Press.
Course Description: The service sector forms an increasingly important part of the world economy.
The Services Marketing module seeks to provide an understanding of the differences and similarities
between goods and services, as well as analyzing services marketing to enable students to become an
expert service marketer. The course focuses on the unique challenges of marketing and managing
services and delivering quality service to customers. The attraction, retention, and building of strong
customer relationships through quality service and services are at the heart of the course content. The
course is equally applicable to organizations whose core product is service (e.g., banks, transportation
companies, hotels, hospitals, educational institutions, professional services, telecommunication, etc.)
and to organizations that depend on service excellence for competitive advantage (e.g., high technology
manufacturers, automotive, industrial products, etc.). The basic concepts covered in the course include:
the difference between marketing services versus products; the role of the service encounter; the key
drivers of service quality; the customer’s role in service creation; service design and innovation; going
beyond service to create customer experiences; technology’s impact on services; managing customer
service expectations; and customer service metrics
Reference Material
To develop an appreciation for the far reaching impact of services in the global economy
To ensure students understand the what is needed to become a successful service marketer,
especially in the Pakistani context
To foster a ‘customer’ and ‘employee’ service orientation among students
To enable students to implement service marketing principles in their working life,
including ethical values
To help students become the best service marketers that they can possibly be
153
Course Outcomes: After successful completion of this course, students will be able to
Explain the place of services in the global economy and why – if at all – services should
be treated differently as compared to goods.
Differentiate between the different types of services while appreciating the grey area
between the ‘types’.
Implement and Analyze the Ps of services (extended marketing mix)
Appreciate the role of customers and employees in services marketing – especially with
the increasing use of technology in service delivery.
Discuss and implement various aspects of service positioning, recovery, customer loyalty
and retention while keeping in mind cultural and ethical considerations.
154
Positioning Distinguishes a Brand from its Competitors
Developing an Effective Positioning Strategy
9.
5. Book Case Studies (Discussion-I)
10.
11. Developing Service Products: Core and Supplementary Elements
12 Planning and Creating Services
The Flower of Service
6.
Branding Service Products and Experiences
New Service Development
13.
7. Service Products in Pakistan Discussion
14.
MID TERM EXAMS
MID TERM BREAK
15. Distributing Services through Physical and Electronic Channels
16. Distribution in a Services Context
Options for Service Delivery
Place and Time Decisions
8. Delivering Services in Cyberspace
The Role of Intermediaries
The Challenge of Distribution in Large Domestic Markets
Distributing Services Internationally
19.
10. Book Case Studies (Discussion-II)
20.
21. Balancing Demand and Productive Capacity
22. Fluctuations in Demand Threaten Service Productivity
Managing Capacity
Analyze Patterns of Demand
11. Managing Demand
Inventory Demand through Waiting Lines and Reservations
Perceptions of Waiting Time
Inventory Demand Through a Reservations System
155
Strategies for Building Loyalty Bonds with Customers and Reducing
Customers' Defections
25. Complaint Handling and Service Recovery
26. Customer Complaining Behavior
Customer Responses to Effective Service Recovery
13.
Principles of Effective Service Recovery Systems
Service Guarantees
Topic related exercises and assignments– Throughout the term as we cover different topics and
exercises related to Services Marketing. These exercises might include written assignments, online
discussions, or outside activities and case studies. Presentations and regular assignments ensure that the
student gets value from this course. Topics include techniques for effective speaking, persuasion, and
listening.
Final Project
Students are required to work on a project during the term. The topics will be assigned by the course
instructor and students are required to work individually on the assigned project. The project can be
based on any facet of services marketing.
PREREQUISITES:
As a marketing elective, this course focuses in more detail on one key aspect of marketing. However, you
must have an understanding of marketing strategy and the marketing mix to apply marketing principles
to this course.
COURSE DESCRIPTION:
This course will present various concepts and tools for analyzing international marketing strategies, and
evaluating the marketplace (competitors, external environment: cultural, economic, technological,
political/legal, marketing opportunities, etc.). Specifically, the focus will be on developing,
evaluating and implementing international marketing strategy at the corporate, regional and local levels.
TEXT BOOK
SvendHollensen (2014) Global Marketing, 6th edition, Prentice Hall/ Pearson Education ().
156
REFERENCE BOOKS AND MATERIAL
Cateora, Philip Gilly, Mary and Graham, John (2017), International Marketing, 17th edition, Sydney,
Australia: McGraw Hill.Harvard Business Review Case studies
Czinkota, Michael R. and Ilkka A. Ronkainen (2013): International Marketing, Southwestern, Cengage
Learning
Research Articles
Provide an understanding of the scope and function of international marketing theory and practice.
Increase knowledge and skills to help in developing international market entry strategies.
Develop skills related to the analysis of international marketing data, in particular the use of secondary
data in assessing the international marketing opportunities.
COURSE OUTCOMES:
Upon completion of the course students should be able to:
Topic related exercises and assignments: Throughout the term as we cover different topics and
exercises related to Advertising & Promotion. These exercises might include written assignments,
online discussions, or outside activities and case studies.
157
Final Project: Students are required to work on International marketing based project during the term.
The topics will be assigned by the course instructor and students are required to work individually on
the assigned project.
5. Case studies will be provided by the instructor. Theses case studies will be only for class discussion and
will not be asked in final paper.
6. Instructors at regional campuses may please give case studies with their own choice.
158
PREREQUISITES:StrategicMarketing is a marketing elective subject and assumes that the student must
have basic understanding of marketing principles and strategies.
Textbook
Course Description: Strategic Marketing will equip you with the basic tools, techniques, theories and
frameworks for marketing strategy formulation and implementation and control that you need in today's
competitive marketplace. You'll learn how an organization's competitive position is constantly affected
by factors in the macro- and micro- environments, and is shaped by advances in technology, changing
consumer behaviors and the advent of globalization. This course also highlights contemporary issues
facing marketers, and discusses strategies adopted by multinational companies to enhance and sustain
their competitive advantage.Strategic Marketing deals with the process of developing and implementing
a marketing strategy. The course focuses on competitive positioning at the heart of marketing strategy
and includes in-depth discussion of the processes used in marketing to achieve competitive
advantage.The course is primarily about creating and sustaining superior performance in the
marketplace. This course focuses on business level marketing strategy. You will acquire an
understanding of the tools that strategists use to assess business situations. You will have the
opportunity to use these tools to diagnose situations and generate information from which strategies are
formulated andmarketing plans are prepared. Much of the course is based on case-based learning
situations. This approach helps you to develop diagnostic, critical and communication skills.
Reference Material
159
Explain key elements of market segmentation, and propose a competitive positioning plan
for an organization.
Formulate and implement marketing strategy in line with an organization's competitive
positioning.
11.
6. Customers, Segmentation, and Target Marketing (Chapter 5)
12
13.
7. Case Studies (6,7,8,9 & 10 text book)
14.
MID TERM EXAMS
MID TERM BREAK
15.
8. 16. The Marketing Program(Chapter 6)
17.
9. Branding and Positioning (Chapter 7)
18.
10. 19. Case Studies (11, 12 ,13, 14 & 15 text book)
160
20.
21.
11. Ethics and Social Responsibility in Marketing Strategy (Chapter 8)
22.
23.
12. Marketing Implementation and Control ( Chapter 9)
24.
25.
13. Case Studies (16,17,18,19 & 20 text book)
26.
27. Final Project and Class Presentations
14.
28.
END TERM EXAM
Final Project. Students are required to work on a project during the term. The topics
will be assigned by the course instructor and students are required to work individually
on the assigned project. The project can be based on any facet of marketing strategies.
PREREQUISITES:
Students should be specialized in current stage of supply chain management theory & practice.
COURSE DESCRIPTION/OBJECTIVES:
After the completion of this course student should be able to promote sharing of supply chain best
practices and approaches
161
Ability to present oneself to confidence
REFERENCE BOOKS:
Supply chain strategy, Planning & operation by Sunil Chopra
COURSE CONTENT
162
13. Review
7.
14. Quiz
MID TERM EXAMS
MID TERM BREAK
15. Use matrix to drive business success
8.
16. Managing performance with matrix
17. Next generation performance management
9.
18. Case study of General motors
19. Built the right collaborative model & collaboration is a spectrum
10.
20. Finding the right place on the spectrum & the path to successful collaboration
21. Quiz
11.
22. Next generation collaboration & the path to successful collaboration
23. Case study of USA department of defense profile
12.
24. A road map to change
25. Characteristics of the next generation
13.
26. Developing a road map
27. Review and Quiz
14.
28. Presentation
END TERM EXAMS
Reference materials
Case studies
Logistics management road map
Course objectives
On completion of the course the students will be able to carrying out the routine but vital
responsibilities of Green Supply Chain Management and handling major challenges facing to
Supply Chain Management.
Generic Skills
163
The following generic skills are trained in the course
Presentation skills
Information retrieval
Analytical skills
Academic writing
WEE
Lectur TOPICS TO BE COVERED
K
e No.
No.
Introduction to Green Supply Chains
1
1. 2 Introduction to Green Supply Chains
3 Impact on bottom line through Green Supply Chains
2.
4 Impact on bottom line through Green Supply Chains
5 Green Supply Chain Planning
3.
6 Green Supply Chain Planning
7 Green Procurement
4.
8 Green Procurement
9 Green Production
5.
10 Green Production
11 Case Study
6.
12 Revision /Presentation
MID TERM EXAMS
13 Green Logistics
7.
14 Green Logistics
15 Green Packaging
8.
16 Green Packaging
17 Green Marketing
9.
18 Green Marketing
19 Supply loops
10.
20 Supply loops
11. 21 Carbon Footprint Minimization across the Supply Chain
164
22 Carbon Footprint Minimization across the Supply Chain
23 Green Supply Chain Migration Strategy
12.
24 Green Supply Chain Migration Strategy
25 Green Supply Chain Continuous Improvement
13.
26 Green Supply Chain Continuous Improvement
27 Green Supply Chain Performance Evaluation
14.
28 Green Supply Chain Performance Evaluation
29 Case Study
15.
30 Revision / Presentation
END TERM EXAMS
PREREQUISITES:
Students should be specialized to understand the role of ERP in business planning activities.
COURSE DESCRIPTION/OBJECTIVES:
Improve service experience.
To modernize and integrate business processes and systems.
Enhance competitiveness.
REFERENCE BOOKS
165
Modern ERP: Select, Implement & Use Today's Advanced Business Systems by
Marianne Bradford, lulu.com (October 19, 2009). ISBN-10: 0557012910.
ERP Systems by Dimpi Srivastava and Aarti Batra, I K International Publishing House
(February 15, 2010). ISBN-10: 9380578148.
166
Service.
20. Human Capital Management (Human Resources Processes with ERP), Self-
Service.
21. Manufacturing Systems and Supply Chain (Fixed Assets, Inventory, Purchasing)
11.
22. Manufacturing Systems and Supply Chain (Fixed Assets, Inventory, Purchasing)
23. Business Intelligence and Performance Management & Quiz.
12.
24. Business Intelligence and Performance Management.
25. RFID, Business Intelligence (BI), Mobile Computing, and the Cloud & Case Study.
13.
26. RFID, Business Intelligence (BI), Mobile Computing, and the Cloud.
27. Review
14.
28. Presentation
END TERM EXAMS
PREREQUISITES:
Students should be specialized with the updated know how of latest tools and techniques of quality management.
COURSE DESCRIPTION/OBJECTIVES:
Select and apply appropriate technique in identifying customer needs as well as the quality
impact that will be used as inputs in TQM methodologies, measure the cost of core quality and
processes effectiveness and efficiency to track performance quality and to identify areas of
improvement
COURSE CONTENT
168
17. Six sigma quality & design specification
9.
18. Implementation methodology of six sigma techniques
19. Quiz & case study
10.
20. The vital role of technology
21. The status of six sigma techniques
11.
22. The development of quality management system
23. The development of quality management system
12.
24. National quality improvement initiatives
25. Principles of Quality management system standard
13.
26. Principles of Quality management system standard
27. Review and Quiz
14.
28. Presentation
END TERM EXAMS
169
Semester - VII
170
Course Title: Project Appraisal & Management
PREREQUISITES
COURSE INTRODUCTION:
Businesses regularly use project management to accomplish unique outcomes with limited resources
under critical time constraints. An uncontrolled project ultimately increases the total cost of the
project. Project appraisal management is a process by which certain predetermined goals are achieved.
It is simply the means to an end. Project appraisal management can be used to help determine a
project’s feasibility. This course introduces the learner to various tools and techniques that can be used
to conduct a project.
COURSE OBJECTIVES:
This course will introduce participants to the generally accepted knowledge and principles surrounding
the field of project feasibility, appraisal, namely cost benefit analysis, cost effectiveness analysis and
project budgeting and finance. The course also aims :
LEARNING OUTCOMES:
After reading this course the students would be able to know about:
The generally accepted knowledge and principles surrounding the fields of feasibility.
How to make the project appraisal report.
How to analyze and make cost benefit analysis, cost effectiveness analysis and project
budgeting and finance.
To use and analyze various tools and techniques that can be used to conduct a project.
171
COURSE BOOKS & OTHER REFERENCE BOOKS:
23
Week #12 Project Risk Management and its Methodology
24
25
Week #13 The project Team and its Characteristics
26
27
Project Evaluation
Week #14
28 Project Auditing & Termination
PREREQUISITES: E-Business is a core subject and assumes that the student must have basic
understanding of business principles and strategies.
TEXTBOOK
173
COURSE DESCRIPTION:
This course will cover the issues that the modern business manager must deal with in making
strategic decisions concerning the choice, implementation, and execution of electronic business
solutions. Topics will include analysis of the marketplace, environment, and internal aspects;
strategy and business planning; marketing and performance measurement; and user experience
concerns.
REFERENCE MATERIAL
COURSE OUTCOMES: After successful completion of this course, students will be able to
174
GRAND TOTAL 100
3.
2. 4. E-commerce fundamentals (Chapter 2)
5.
3. 6. E-environment (Chapter 4)
7.
4.
8. Case Studies (Chapter 1, 2 & 4)
9.
5. E-business strategy(Chapter 5)
10.
11.
6. Supply chain management(Chapter 6)
12
13.
7. E-procurement(Chapter 7)
14.
MID TERM EXAMS
MID TERM BREAK
15.
8. 16. E-marketing(Chapter 8)
17.
9. Case Studies (Chapter 5, 6, 7 & 8)
18.
19.
10. Change management (Chapter 10)
20.
21.
11. Analysis and design(Chapter 11)
22.
23.
12. Implementation and maintenance(Chapter 12)
24.
25. Case Studies (Chapter 10, 11 & 12)
13.
26.
27. Final Project and Class Presentations
14.
28.
END TERM EXAMS
175